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Strategy, Governance and Reorganization – oh my!. What steps toward a strategic approach?. Drafted an institutional IT Strategic Plan Developed and executed first year of major projects planning using that Plan and an officer engaged, strategic process Created ITS Relationship Management to: - PowerPoint PPT Presentation
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Welcome to the ITS All Hands MeetingStrategy, Governance and Reorganization – oh my!
Welcome to the ITS All Hands Meeting
What steps toward a strategic approach?
• Drafted an institutional IT Strategic Plan• Developed and executed first year of major
projects planning using that Plan and an officer engaged, strategic process
• Created ITS Relationship Management to:• Inform strategic planning
– Aligned with strategic clients– Aggregate demand, look for transformational opportunities
and needs• Help manage demand strategically• Improve management of client portfolios and projects
Welcome to the ITS All Hands Meeting
The Annual IT Planning Process(The next several slides diagram this process.)
Step 1 in the planning process identifies the broad set of Yale’s IT goals and needs from a variety of sources and prioritizes them to create a short list of Project Proposals for action in the coming year.
Step 2 develops groupings of Project Proposals that make sense to do as a unit to form a set of possible Scenarios; those Scenarios are then prioritized and one selected to pursue in the coming year.
Step 3 translates the selected Scenario into a portfolio of projects including specific scope, scale and budget and slots those projects on a multi-year road map.
The selected projects can now proceed to address the priority goals and needs.
3
Welcome to the ITS All Hands Meeting
Annual IT Planning Process - Overview
Welcome to the ITS All Hands Meeting
Step 1: Initial Prioritization
Key Activities· Identify strategic and annual goals and
needs throughout Yale, including work already in progress
· Develop associated project proposals· Assess & prioritize project proposals
- Strategic value/competitive review- Breadth of impact- Risk to Yale if not addressed- Time sensitivity- Project complexity- Resulting change to Yale’s culture
· Identify highest-priority project proposals· Develop initial cost range estimates
- Associate with required Foundational Technologies
- Yale staff- Consulting support- Hardware, software, equipment
GATE: Officers Confirm
September - October
Welcome to the ITS All Hands Meeting
Step 2: Scenario Selection
Key Activities· Confirm funding levels and
technical and functional capacities
· Develop potential scenarios, e.g.,- Maximize benefits across
missions- Major investment in one
mission- Focus on one major
objective
· Select leading scenario
GATE: Confirm by Provost and VP, F&BO
November - December
Welcome to the ITS All Hands Meeting
Step 3: Portfolio Development
Key Activities· Develop project plans· Re-calibrate resource requirements
against capacity· Prioritize and select projects· Sequence projects· Confirm roadmap with key
stakeholders
Any significant deviations will be reviewed during execution
January - March
Welcome to the ITS All Hands Meeting
Annual IT Planning Process
Welcome to the ITS All Hands Meeting
See for yourself• http://www.yale.edu/its/orgchart
Welcome to the ITS All Hands Meeting
Flow in the new ITS: Strategic Alignment
How we will strategically meet customer needs
Welcome to the ITS All Hands Meeting
Expanded IT strategy: relationship management
RMs work with unit leaders to understand and articulate IT requirements, to develop project prospectuses and to help clients manage their portfolio
RMs aggregate demand, identify trends and developing strategic needs. They facilitate Annual Planning during which the Officers select priority institutional projects for the next fiscal year (major, >$250K)
RMs integrate Officer priorities with unit requirements to assemble a roadmap of major projects, smaller projects and general IT support
RMs work with unit leaders to launch and manage major projects and to coordinate smaller projects and IT support with the IT Delivery Organization.
Welcome to the ITS All Hands Meeting
ITS organization facilitates IT Processes
Solution Design
Build and
Maintain
QA &Test
Deploy
ChangeMgmt
ReleaseMgmt
ServiceTransition
Shared Solutions GroupOperations,
Support & Services
Operations and
Infrastructure
Client Resources
Academic Services
Service Management
RelationshipManagement
Acad Admin, HR & Payroll,Gen Counsel, Admin
Finance, Bus Ops & Research Enterprise
AYA, OPA, Development, FacilitiesPublic Safety
YSM & other Medical area
Academic: Teaching & Learning, Research
Org
anize
d Ed
ucati
onal
, Clin
ical
, Res
earc
h &
Ad
min
istra
tive
Clie
nts a
nd N
eeds
Welcome to the ITS All Hands Meeting
Welcome to the ITS All Hands Meeting
IT Strategy: Governance