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Strategy and Strategic Analysis GEST-S-468 Pr Manuel Hensmans

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Strategy and Strategic Analysis

GEST-S-468

Pr Manuel Hensmans

Blog

• Please check regularly!

– http://strategy2012.skynetblogs.be/

• Syllabus, slides, case info, e-clip info

• Exam info!

2

Last class: What is Strategy?

3

• Defining what strategy is (not)

• General vocabulary of strategy

• Limitations course: mostly analysis/science

– Less insight & craft

• Although you can make up for that by reading cases, FT...

Overview Course

• Introduction

– Class 1: What is Strategy? (17/09)

• Part I: The Strategic Position

What is our current strategic context?

– Class 2: The Environment (24/09)

– Class 3: Strategic Capabilities (01/10)

– Class 4: Strategic Purpose (08/10)

– Class 5: Culture and Strategy (15/10)

4

Overview Course (2)

• Part II: Strategic Choices

What choices can we make for the future?

– Class 6: Business strategy (22/10)

– Class 7: Corporate strategy (05/11)

– Class 8: McKinsey guest lecture (to be specified)

– Class 9: International Strategy (to be specified)

– Class 10: Innovation I (23/11)

– Class 11: Innovation II (30/11)

– Class 12: M&A, alliances, organic growth (03/12)

5

Overview Course (3)

• Part III: Strategy in Action

How do we get there in practice?

– Class 13: Strategy development processes (07/12)

6

Slide 2.7

Johnson, Whittington and Scholes, Exploring Strategy, 9th Edition, © Pearson Education Limited 2011

Slide 2.7

The Strategic Position 2: The Environment

Slide 2.8

Johnson, Whittington and Scholes, Exploring Strategy, 9th Edition, © Pearson Education Limited 2011

Slide 2.8

Part I: The Strategic Position

The Focus of part I:

The strategic position

• How to analyse an organisation’s position in the external

environment

• How to analyse the determinants of strategic capability –

resources, competences and the linkages between them

• How to understand an organisation’s purposes, taking

into account corporate governance, stakeholder

expectations and business ethics

• How to address the role of history and culture in

determining an organisation’s position

9

Learning outcomes (1)

• Analyse the broad macro-environment of organisations in

terms of political, economic, social, technological,

environmental (‘green’) and legal factors (PESTEL)

• Identify key drivers in this macro-environment and use

these key drivers to construct alternative scenarios with

regard to environmental change.

Learning outcomes (2)

• Use Porter’s five forces analysis in order to define the

attractiveness of industries and to identify their potential for

change

• Importance market segments & strategic customer

Layers of the business environment

12 |

The PESTEL framework

The PESTEL framework categorises macro-environmental influences into six main types:

political, economic,

social, technological,

environmental legal

Thus PESTEL provides a comprehensive list of influences on the possible success or failure of particular strategies.

13

14

Political

• Government support for national carriers

• Security controls

• Restrictions on migrations

Economic

• National and regional growth rates

• Fuel prices (euro exchange rates)

Social

• Rise in travel by elderly

• Student international study exchange

Technological

• Fuel-efficient engines

• Security check technology

• Business teleconferencing

Environmental

• Noise pollution controls

• Energy consumption controls

• Land for growing airports

Legal

• Restrictions on mergers

• Preferential airport rights

15

Political

• Political pressures against drinking & driving / binge drinking

Economic

• Rise of the Asian economies

• Energy prices soaring

Social

• Maturing tastes N-Europe / rising consumption S-Europe/Asia

• Awareness of alcohol on fitness

Technological

• Innovations around products such as ice-cold lager

Environmental

• Packaging issues

Legal

• Changes in licensing laws & permitted alcohol limits for driving

Using the PESTEL framework

• Apply selectively • Avoid death by information overload

• identify key factors which impact on the industry, market and organisation in question

• factors that may challenge status quo in the next few years

• In brewing industry?

– Shifting geography of taste

• rise of Asian economies and southern Europe (under Ec & S)

– Responsibility for product side-effects in home markets (West)

• Increasing hostility to side-effects of drinking in West (under P and L)

16

Goal of scenario analysis is…

1) Predict future scenarios

2) Debate plausible scenarios

3) Forecast scenarios

• Consider plausible alternative futures – do not to attempt to predict the unpredictable

• Value = Organizational learning & debate – Limit key drivers!

– Give memorable titles

– No prediction, forecast or relative probabilities

• How many scenarios? – Avoid 3 scenarios: increases risk-aversion

• Managers will go for the middling scenario

• Two or four scenarios – avoid an easy mid-point

• Strategies for each scenario – Influence & monitor environment to deal with

• Threats & opportunities

18

Scenario analysis (2)

Scenarios brewing industry (2022)

19

Tobacco II Escape from Alcatraz

Colonising the world

lMuch ado about

nothing

High

responsibility

side-effects

Low

responsibility

side-effects

Large

geographical

shift

Small

geographical

shift

Scenarios for the global financial system, 2020 https://members.weforum.org/pdf/scenarios/TheFutureoftheGlobalFinancialSystem.pdf

20

TRY YOURSELF!

European Airlines industry

Financial Services industry!

Slide 2.21

Johnson, Whittington and Scholes, Exploring Strategy, 9th Edition, © Pearson Education Limited 2011

Layers of the business environment

Industry analysis • What is an industry?

– Firms producing same principal products/services

• 2 goals of industry analysis?

– Assess attractiveness industry structure

• Should we get in or out?

– Can we shape industry structure in our favour

• Not just passive stance

22

Industry analysis: 5 forces framework

23

1 Threat of Entry

• Height entry barriers

– Economies of scale and experience

• Automobiles, advertising FMCG, pharma

– But Internet banking (only 10,000 customers to be viable)

– Expected retaliation

• Price war or marketing blitz; global retaliation

– Access to supply or distribution channels

• Problem for new entrants in industries with retail component

– Yet, bypassed by Dell and Amazon

– Legislation or government action

• From patent protection to tariffs

– (De)regulation!

24

1 Threat of Entry

• Height entry barriers

– Differentiation

• Importance brands

• Soft drinks versus steel

25

2 Threat of substitutes • Substitutes are?

– Products/services that offer similar benefit to an industry’s products or services, but by a different process coming out of different industry

• Price/performance ratio

• Alumnium vs steel in automobile manufacturing applications

• Videoconferencing vs travel

• Extra-industry influences

– Always take into account!

• Demand wired telephone lines in emerging economies

– Capped due to?

• choice for wireless mobilies

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3 Power of Buyers • Buyers are?

– The organization’s immediate customers, not necessarily the ultimate consumers

• Power of buyers

– Concentrated buyers

• Few grocery retailers = bulk of milk market demand

– Low switching costs

• Low for weakly differentiated commodities

– Steel, airlines, hotels

– Buyer competition threat

• Buyer own supply or retail facilities?

– Threat of backward or forward vertical integration

• E.g some steel companies own iron ore sources themselves

27

4 Power of Suppliers • Power of suppliers

– Concentrated suppliers

• Iron ore industry: 3 main producers

– Most steel companies still weak bargaining power

– High switching cost

• Microsoft’s operating system / office software

– Buyers prepared to pay premium to avoid hassle

– Supplier competition threat

• Foward vertical integration: e.g. on-line booking

– Low-cost airlines cut out travel agencies

28

5 Competitive rivalry

• Among existing industry competitors

– Competitor balance

• Numerous or roughly equal in size & power?

• One or two very dominant = less intense rivalry

– Industry growth

• Slow often means fierce rivalry

– Fixed costs

• High often means fierce rivalry

– Need larger volume to lower unit costs (overcapacity!)

– Exit barriers

• High tends to increase rivalry (esp declining ind)

– Differentiation

• Low increases rivalry

29

30

Industry structure: profitability & growth

• Choice of industry has important consequences

– Soft-drinks, pharmaceutical: 5 star industry

• Five forces are relatively weak

– Airlines, hotels: 0 star industry

• Five forces are relatively strong

31

Airline industry: profitability? (US figures)

32

Annual Loss and Earnings

1990 $ 3.9 billion loss

1991 $ 1.9 billion loss

1992 $ 4.8 billion loss

1993 $ 2.1 billion loss

1994 $ 0.3 billion loss

1995 $ 2.3 billion profit

1996 $ 2.8 billion profit

1997 $ 5.2 billion profit

1998 $ 4.9 billion profit

1999 $ 5.4 billion profit

2000 $ 2.5 billion profit

2001 $ 8.3 billion loss

2002 $ 11.0 billion loss

2003 $ 2.4 billion loss

2004 $ 7.6 billion loss

2005 $ 5.7 billion loss

US airlines (but also EU!) - Never a sustained return on

investment!

- Long periods of loss-making

- Spurts of mediocre profitability

Airlines industry: 5 forces

1. Threat of entry? – Low barriers of entry make for a constant stream of new entrants

• You can rent a plane, lease a gate, it’s all generic technologies

• No high capital requirements for planes: high resale value!

• Can start with one flight, very sexy industry

• Overall threat?

strong

33

Airlines industry: 5 forces

2. Threat of substitutes? – Business travellers: videoconferencing

– Short-haul customers: trains, cars, ferries

• Overall threat?

strong

34

Airlines industry: 5 forces

3. Power of buyers? – Online-comparison easy

– Strong middle men

– Buy tickets in bulk and sell to customers

• Overall buyer power?

strong

35

Airlines industry: 5 forces

4. Power of suppliers? – Only 2 main manufacturers

• Boeing and Airbus

– Airports have lots of clout

– Pilots

• No substitute!

• If they strike they can shut you down!

• Overall supplier power?

strong

36

Airlines industry: 5 forces

5. Competitive rivalry? – Very hard to differentiate economy travel

• Same planes, seats

– All about price!

• Overall strength rivalry?

strong

37

What can airlines do?

• Buyer power – Find better ways of differentiating

– Sell directly to customers

• Supplier power – Encourage new aircraft manufacturers

• Bombardier, Embraer...

• Substitutes – Improve reliability and check-in procedures

– Total journey times should fall!

38

What can airlines do?

• New entrants – Find ways to discourage airports and others to let in new players

• Competitive rivalry – Enforce new price discipline

• Form new alliances

• Let strong players take over weak ones

39

Do the exercise for the global brewing industry!

40

Threat of entry: global brewers

• Facilitating entry

– Beer brands enter new territories through industry consolidation

• Budweiser & ABInbev

– Counter-globalization niche for micro-brewers

• lots of small, specialist regional brewers with authentic experience

• Discouraging entry

– High on experience curve / capital requirements given mature, consolidating industry

– Strict regulations, high taxes and sluggish growth

– Importance international branding to command premium price

• Overall threat of entry?

moderate

41 |

Threat of substitutes: global brewers

• Maturing tastes in N-Europe

• Diversification threat

– from wine and other non-beer industries

• Overall threat of substitutes?

– moderate

42 |

Power of buyers: global brewing

• Buyers are? – Supermarkets, hypermarkets, specialist retailers, clubs, pubs, restaurants…

• Forces that strengthen buyer power? – Low switching costs for some standard beers

– Large supermarkets can negotiate on bulk purchases

• Forces that weaken buyer power? – Diversity & number

– Brewers differentiate beers globally and locally

• Buyers around the world have to offer large variety of beers

– Some forward integration by larger brewers

• Into pubs

• Overall buyer power?

– moderate

43 |

Power of suppliers: global brewing

• Suppliers are?

– providers of raw materials, other flavoring, packaging, machines, equipment and licenses

• Forces that strengthen supplier power?

– Smaller, traditional brewers not vertically integrated

• Even Heineken purchases malt on a contractual basis

– Quality raw material is highly important

• Forces that weaken buyer power?

– Independent hop growers are numerous

– Scale dominant multinational players

- e.g. SabMiller now grows own hops, and has its own apple orchards

• Overall supplier power?

moderate

44 |

Competitive rivalry: global brewing

45 |

Competitive rivalry: global brewing • Increasing rivalry

– recent economic downturn (depressing already slim margins)

– presence of large incumbents (overcapacity!)

• high fixed costs

– globalization of brands (specialized assets lead to high exit barriers)

• low switching costs for customers

• Decreasing rivalry

– New differentiation

• Organic & “lite” beers (health)

– Diversification

• Anheuser Busch manufactures aluminium cans

• Overall rivalry?

– strong

46 |

Summary 5 forces: global brewing

47 |

What can brewers do?

• Differentiate premium brands internationally

• Standard lager sells best world-wide

– Potential growth low/non-alcohol beer!

– Worldwide marketing campaigns

• FIFA, Super Bowl

• Focus on Asia & Brazil

– rising disposable incomes & cultural shift twds alcoholic bvges

• Africa & Middle East

– Biggest growth potential

• Further consolidation?

– AB Inbev & SabMiller to drive down costs!

48

What can brewers do?

• Differentiate premium brands internationally

• Standard lager sells best world-wide

– Potential growth low/non-alcohol beer!

– Worldwide marketing campaigns

• FIFA, Super Bowl

• Focus on Asia & Brazil

– rising disposable incomes & cultural shift twds alcoholic bvges

• Africa & Middle East

– Biggest growth potential

• Further consolidation?

– AB Inbev & SabMiller to drive down costs!

49

Industry analysis: difficulty!

• Define the right industry

– Converging industries (high-tech)

• Telephone & photographic

– Kodak vs Nokia or Samsung

– Different strategic customer

• F.i. Airline industry

50

Strategic Customer

• The Strategic customer is

– the person(s) in market segment at whom the strategy is primarily addressed because they have the most influence over which goods or services are purchased.

most disliked European airline

– Poll TripAdvisor (Oct 2006)

• Amongst frequent (business) travellers

– E-clip parody low-cost airlines

51

• Market segment

– budget travellers

• Not business travellers

– Travel from low-cost, low-tax point to point airports

• not hub & spoke

• Strategic customer

– On-line end customer

• Not large businesses or travel agencies

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Does not care at all about parody!