Strategy and Action Plan - Logan City

Safe City Strategy and Action Plan 2021–2025

logan.qld.gov.au

http://logan.qld.gov.au

Logan City Council Administration Centre, Logan Central

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Our city 5

Introduction 6

Purpose 6

What is crime prevention? 6

The role of local government in

addressing community safety 7

Park Rangers 8

City Standards and Animal Care 8

Graffiti Management 8

City Planning and Design 8

Place Management 8

Public Lighting 10

Traffic 10

Community Development 10

Media 10

Marketing and Events 11

Community Engagement 11

Libraries 11

Public Art 11

Where have we been? 12

Evolution of targeted crime prevention

and community safety initiatives 12

Station Road, Logan Central

Steering Committee 13

Logan Safety Camera Program 14

Where are we now? 17

Perceptions of crime and safety

in the City of Logan 17

Logan Listens: Residents’ Survey 17

Safe City Logan Community Survey 17

Actual crime occurring in the

City of Logan 18

Where is the crime occurring?........................20

Vulnerable communities 20

Culturally and Linguistically

Diverse (CALD) communities 21

Key stakeholder feedback 21

Where are we going? 23

Planned outcomes 23

Key areas of interest 23

How are we going to get there? 27

Action plan 27

1. Research and planning 28

2. Community empowerment 30

3. Places and spaces 34

4. Partnerships 38

Appendix A 42

Appendix B 44

References 46

4 CITY OF LOGAN SAFE CITY STRATEGY AND ACTION PLAN 2021–2025


Executive summary Logan City Council (Council) is committed to creating a

safer City of Logan.

The City of Logan: Safe City Strategy and Action Plan

2021–2025 provides a strategic framework for the

coordination and delivery of community safety initiatives

across the City of Logan over the next 5 years.

This document was developed through a process of

extensive research, statistical analysis, perceptions

analysis, stakeholder engagement and community

feedback and consultation.

This document builds upon the successful outcomes of

the previous City of Logan Safe City Strategy and Action

Plan 2016–2020 and the Creating a Safer City Strategy

2010–2015. It also supports Council’s Corporate Plan

2017–2022 which outlines quality lifestyles as a priority

for the City of Logan and more particularly that our

neighbourhoods are welcoming, inclusive and safe.

Council aims to create a safer City of Logan by adopting

a holistic approach to community safety. This new

Strategy and Action Plan highlights Council’s commitment

to creating a safer city and demonstrates how Council

intends to reduce crime, increase feelings of safety and

enhance residents’ quality of life, through the delivery of

a broad range of community safety initiatives across

the city.

This strategy will:

• Explain the process of how this document was

developed;

Our city The City of Logan is one of the most diverse cities in

Australia, being home to in excess of 334,000 people

from more than 217 different nationalities and cultures.

We are a young city with almost 43% of our residents

aged 30 years and younger and 17% of our residents

aged over 60 years.

In the City of Logan, 35% of all households are made

up of families with children. This is above the state and

national average (29% and 30% respectively), signifying

that we are a city where people choose to raise their

families.

• Define crime prevention;

• Define the role of local government in addressing

community safety;

• Outline perceptions of crime within the City of Logan;

• Outline what crime is being reported within the City of

Logan;

• Outline where crime is occurring within the City of

Logan;

• Discuss how Council will deliver a holistic approach to

community safety;

• Identify key areas of interest for action; and

• Identify and explain how Council will deliver a range

of initiatives that will target these key priority areas

to reduce opportunities for crime and increase

community safety throughout the City of Logan.

This document also outlines how Council will continue to

strengthen existing partnerships and seek to build new

collaborations with key government agencies and other

community stakeholders. Council will continue to work

collaboratively with our partners toward a shared vision

of creating a safer City of Logan.

Council continues to take a leadership role in community

safety. We are committed to remaining innovative in our

approach and being the leaders in our field to achieve

optimal outcomes for the Logan community.

Logan is also one of the fastest growing cities in

Queensland and is forecast to be home to an additional

200,000 people within the next 20 years. Council is

working hard to prepare itself and the community for

this significant population growth, with a strong focus on

making our city even safer for both residents and visitors.


Introduction Purpose


2021–2025 has been developed to assist Council in

achieving its vision of creating a safer City of Logan.

This document will guide the development of Council’s

community safety initiatives across the City of Logan over

the next 5 years.

City of Logan: Safe City Strategy and Action Plan 2021–2025 development


2021–2025 has been developed through the delivery of

a number of phases including:

Extensive research: Research was conducted into

contemporary crime prevention approaches to ensure

the Strategy and Action Plan aligns with current best

practice in the field.

Statistical analysis: Statistics were obtained from the

Queensland Police Service (QPS) to provide an in-depth

understanding of crime trends, emerging offences and

victim and offender groups within the City of Logan over

the last 5 years. Data captured through the Logan Safety

Camera Program was also used in the development of

this document.

Perceptions analysis: Results from the annual Safe

City Logan Community Survey (from 2016–2019)

were analysed to obtain information concerning the

communities top crime and safety concerns and

circumstances which contribute to feelings of safety

when at home and when out and about in the City of

Logan.

Stakeholder engagement: Key stakeholders including

government, non-government agencies, not-for-profit

organisations, volunteer groups and internal partners

were consulted in the development of this document and

were invited to provide feedback on the draft Strategy

and Action Plan.

Community feedback and consultation: The draft

strategy and action plan was available for community

consultation for a period of three weeks. During this time,

community members were able to provide feedback on

the draft document via Council’s Have Your Say website.

Based on this holistic process, the City of Logan: Safe

City Strategy and Action Plan 2021–2025 has been

developed to accurately guide us in how we will achieve

our vision of creating a safer City of Logan.

What is crime prevention?

Crime prevention aims to decrease opportunities for

crime to occur. It comprises of strategies that seek to

reduce:

• The fear of crime;

• The risk of crimes occurring; and


• The potential harmful effects that crime can cause to

both individuals and communities (United Nations,

2004).

Crime prevention is internationally recognised as a

vital component and an effective approach to reducing

crime and increasing community safety. Various

crime prevention approaches have been developed

to categorise the broad range of crime prevention

strategies. As defined by the Australian Institute of

Criminology (2012) these approaches include:

Early intervention: Addressing risk factors and

enhancing protective factors (e.g. positive self-esteem,

social connections and education etc.) that impact upon

the likelihood that a person will engage in offending

behaviour.

Environmental: Designing/modifying the physical

environment to reduce the opportunities for crime to

occur. A key environmental approach is known as Crime

Prevention Through Environmental Design (CPTED).

Social and structural: Addressing the underlying social

and economic causes of crime (e.g. housing, employment

and health etc.) thereby reducing the motivation and/or

perceived need to offend.

Criminal justice: Intervention programs delivered by

police, the courts and corrections that aim to prevent

reoffending among those people who have already

engaged in offending behaviour.

The role of local government in addressing community safety

The responsibility for addressing community safety

falls across all levels of government in Australia.

Local governments play a central role in the design,

management and delivery of community safety programs

and policies in every Australian state and territory (Homel

& Fuller, 2015). According to the Australian Institute of

Criminology (2004) local authorities are well-placed

to lead community safety initiatives, for the following

reasons:

• Research shows that a great deal of crime is local in

nature;

• There is increasing community expectation that local

government will assume some level of responsibility

for initiating or directing action for crime issues that

are seen to be affecting local amenity and quality of

life; and

• Local government frequently has the most

appropriate management infrastructure and skill base

for delivering the multi-agency programs that are

often required.


To achieve a safer City of Logan, Council has a

dedicated Community Safety Program that sits within the

Community Services Branch and is responsible for the

implementation and delivery of various community safety

initiatives. To effectively address community safety issues

within the City of Logan, Council’s Community Safety

Program is committed to integrating all crime prevention

approaches into the delivery of our initiatives.

In alignment with Council’s Corporate Plan 2017–2020

the City of Logan: Safe City Strategy and Action

Plan 2021–2025 demonstrates Council’s continued

commitment to creating neighbourhoods that are

welcoming, inclusive and safe for all, by delivering a

broad range of community safety initiatives across the

City of Logan.

The partnership that Council shares with the QPS is

vital in being able to deliver a wide range of successful

community safety initiatives. In Queensland, the QPS

is the state body for law enforcement, working to

ensure the safety and security of the community. The

QPS Strategic Plan 2018–2022 outlines the QPS vision

of delivering safe and secure communities through

innovation, collaboration and best practice. To achieve

this vision, the QPS has made a commitment to stop

crime, make the community safer and to strengthen

relationships with the community. The QPS vision and

strategic objectives directly dovetail into Council’s vision

of creating a safer City of Logan.

Council’s Community Safety Program also recognises

the importance of internal partnerships and the role

the following Council branches and programs play in

increasing community safety within the City of Logan.

Park Rangers

Our Park Rangers actively patrol our city’s network of

parks, bushland and recreation areas. Park Rangers

aim to create a safe environment for all park users by

educating the public on the appropriate use of parks and

enforcing local laws. Our Park Rangers and the QPS often

work in partnership, liaising on park matters and jointly

patrolling parks to promote public safety and deal with

breaches of local and statute laws. The Park Rangers

also perform a range of community services, including

assisting with homelessness issues by providing support

and connecting people with housing and related

services.

City Standards and Animal Care

Council’s City Standards and Animal Care Branch plays

a significant role in protecting public health and safety,

the environment and amenity. It works to increase

safety and positive perceptions of the city through the

administration, education and enforcement of:

• Abandoned vehicles and trolleys;

• Unsightly premises;

• Waste dumping; and

• Graffiti removal.

Graffiti Management

Council is committed to a graffiti-free city and supports

the rapid removal of graffiti, which is proven to

discourage re-tagging. Council employs staff to remove

graffiti, free of charge, from the boundary fences of

private, commercial and retail properties. They also

work to ensure park infrastructure, such as playground

equipment and signs, remain graffiti free. Council works

with agencies such as Energex and Queensland Rail to

ensure graffiti is removed from their assets, including

power poles and at train stations.

City Planning and Design

Council is committed to designing city spaces that

improve community safety, reduce crime and encourage

community connectivity. The Logan Planning Scheme

2015 includes a policy on CPTED which provides

guidelines for satisfying CPTED performance outcomes

in a number of different zone codes throughout the

city, including community facilities, medium density

residential housing, recreation and open spaces. These

same principles are regularly applied to the planning

and delivery of new parks and when enhancing or

redeveloping existing parks.

Place Management

Council’s team of Place Managers is responsible for

preparing plans for the city’s key activity centres and

priority development areas to ensure growth, prosperity,

safety and liveability are sustained for these areas into

the future. Under the guidance of the Logan Planning

Scheme 2015, they prepare local development area

plans, which set the direction for future growth and

development in different areas of the city in terms of

housing, retail, commercial and community centres,

public transport and the environment.



Public Lighting

Council is responsible for around 33,000 public lights

throughout the City of Logan. Our Public Lighting Team

ensures that all new lighting in parks and public spaces is

designed to meet or exceed Australian standards to help

increase safety and visibility after dark. In determining

the feasibility of changing public lighting in a particular

location, factors including the intended use of a space

after dark, the technical aspects of adding public lighting

to a space and the potential impact of that lighting on the

wellbeing of native wildlife and surrounding residential or

commercial properties are considered.

Traffic

Road safety and community safety go hand-in-hand and

both play a significant role in our commitment toward

creating a safer city. Council’s Traffic Program deliver a

myriad of road safety-related activities under the banner

of their SafeRoads4Logan Strategy. Our Traffic Program

works with the state government, other agencies and the

community to improve road safety throughout the city;

with a vision for everyone to be able to travel safely by

road.

Community Development

Council has a dedicated program of community

development professionals who work to connect,

strengthen and build capacity with the local community

and community organisations. Our Community

Development Program promotes and supports Logan’s

neighbourhood and community centres to help connect

and engage people in community life. The program also

coordinates funding to community organisations for

programs, projects and initiatives that engage people

in being active, increase social cohesion, build skills

and knowledge and strengthen partnerships between

community organisations and community members. They

also lead organisation-wide initiatives and action plans

to ensure that Council is accessible and responsive to

Logan’s diverse community. Through all of the above

initiatives, the Community Development Program helps to

identify strengths, resources and shared priorities among

local communities, which help to increase social cohesion

and improve quality of life for all City of Logan residents.

Media

Council’s Media Branch work across all areas of the

organisation to plan and implement communication

strategies for major issues, decisions or initiatives. This

includes providing support for media releases and

communications to our residents about Community

Safety Program projects, events and initiatives. More

broadly, the Media Branch coordinates all media relating

to the promotion of Logan as a safe and liveable city.


Marketing and Events

Council’s Marketing and Events Branch lead our city

image campaigns, which aim to create awareness and

alter perceptions of the city to encourage tourism,

attract residents and enable business relocation. The

campaigns highlight the contemporary, diverse and rich

culture in our city, by coordinating key events which

aim to positively activate spaces throughout the city.

Improving public perceptions of the city inherently links

to community safety and crime prevention initiatives.

Community Engagement

Council’s Community Engagement Program is

responsible for ensuring all areas of the organisation

appropriately engage with Logan residents, businesses

and visitors to inform decisions that affect the future of

the city. This includes ensuring that community members

have the opportunity to provide advice and feedback on

perceptions of community safety within the City of Logan.

This helps to determine and prioritise the delivery of

various community safety initiatives across the city.

Libraries

Council libraries provide a wide range of programs and

services for the community. These include programs to

support literacy such as, book clubs, story times, school

holiday activities and homework help, programs to

address existing social issues such as, unemployment

and financial literacy and programs such as cyber

safety, digital literacy and english conversation groups

to support community capacity building, awareness and

citizenship.

Public Art

Council is committed to delivering high-quality, engaging

public artworks throughout the City of Logan. Public

art enhances the city streetscape, creates a better

understanding of our city and raises community pride.

The presence of public art also reduces opportunities

for graffiti and vandalism and is a great way to creatively

represent the many qualities that our city has, including

our cultural diversity and historical roots. Additionally,

the Logan Art Gallery provides opportunities for young

people to express themselves and share their thoughts,

feelings and experiences with the broader community in

a creative, positive way.

It is evident that Logan City Council plays a pivotal role

in addressing community safety. A collaborative, whole

of community approach to community safety is sought

by Council’s Community Safety Program in partnership

with external and internal stakeholders, as well as the

wider community, to improve the effectiveness and

implementation of crime prevention strategies identified

in this plan.


Where have we been? For the past 10 years, Council’s Community Safety

Program have been guided by various strategies

and action plans that have directed the development

and coordination of crime prevention and community

safety initiatives across the City of Logan. Previous

strategies include the City of Logan Safe City Strategy

and Action Plan 2016–2020 and Creating a Safer City

Strategy 2010–2015. Outlined below are some selected

achievements, which highlight the progression of

community safety initiatives that have been delivered

over the past 10 years through the previous Strategy and

Action Plans.

Evolution of targeted crime prevention and community safety initiatives

In 2014, the Community Safety Program introduced the

Week of Action initiative as a new and effective way

of addressing community safety concerns at a suburb

level. The initial format of this initiative included a week

of community safety and crime prevention activities

delivered at specific locations across the city. A dual-

pronged approach was utilised incorporating elements

of enforcement, education and awareness raising. This

demonstrated that criminal and anti-social behaviour

would not be tolerated, whilst also reassuring legitimate

users of spaces that services/ agencies were committed

to making a difference in their community.

While acknowledging that this initiative had been well-

received in the community since its inception, this format

provided limited opportunity for community participation

and for activities to be delivered more regularly across

the city. As such, in 2018, the Community Safety Program

redeveloped and improved the existing Week of Action

initiative to a more strategic and targeted approach

of delivering community-based initiatives. This new

approach aimed to address both real and perceived

crime and safety concerns as they relate to specific

suburbs/ divisions more regularly across the city. This

new approach included developing an annual crime

and safety profile for the city overall as well as individual

crime profiles for each Council division. These profiles

provide an in-depth analysis of recorded offences and

perceptions of crime and safety within the City of Logan.

QPS crime statistics as well as the results from the annual

Safe City Logan Community Surveys are analysed and

help identify priority issues, locations and emerging crime

trends to inform targeted community-based initiatives

that are to be delivered across the City of Logan. Some

examples of targeted community safety initiatives

delivered since the new approach was introduced

include:

• Secure Your Tools: targeting theft from construction

sites and tradespeople’s vehicles in priority

development areas of the city;

• Eyes and Ears Out and About: targeting opportunistic

crimes such as theft and vandalism, by encouraging

and empowering community members to be active

bystanders to reduce opportunities for crime and

increase their personal safety and the safety of their

neighbourhood; and


• Safe Night In: targeting good order offences such as

alcohol-fuelled violence and public drunkenness by

empowering young people and parents/ guardians

of young people with the information and tools they

need to host a safe party.

Station Road, Logan Central Steering Committee

In response to increasing anti-social behaviour occurring

in and around the Station Road precinct in Logan Central,

a cross-agency committee was established to identify

and progress community safety programs/ actions to

address the needs of disengaged young people within

this area. Some of the key programs/ actions delivered

included:

• The formation of a partnership between Street

University and Queensland Health to provide a youth

outreach service to target the re-engagement of

young people accessing Street University;

• The establishment of a referral pathway between

Education Queensland and the Street University

resulting in teachers actively engaging with young

people to support them in their return to education,

training and employment;

• The implementation of a number of successful

infrastructure changes in and around Woodridge

Train Station in partnership with Council, QPS and

Queensland Rail. Infrastructure changes included:

– Lighting upgrade to LED lights in the subway and

the entrances to the station;

– Significant vegetation removal to improve

sightlines and casual surveillance;

– Landscaping works with low lying vegetation

being replanted in select areas;

– New fencing;

– Seat and shade sail removal from the plaza areas

and bus shelters interfacing Station Road, Logan

Central; and

– Installation of a stand alone 32” monitor next

to the ticket office at Woodridge Train Station

to display local ‘be on lookout for” and safety/

security messages.

• The Logan Central mural artwork project, which saw

6 new mural art walls in the Station Road, Logan

Central precinct. The murals were inspired by the

multiculturalism of the Logan community and the

unique services on offer within the Station Road,

Logan Central precinct; and

• Relocation of the Woodridge/ Kingston Police Beat to

a more highly visible location on Station Road, Logan

Central.

As a result of the above programs/ actions being

implemented, the anti-social issues that had been

identified in and around the Station Road, Logan Central

precinct have reduced.


Logan Safety Camera Program

The Logan Safety Camera Program was established by

Council in 2001 to address increasing safety concerns

from the Logan community, QPS and Council. Since

its inception, the Logan Safety Camera Program has

continued to grow and evolve with the latest technology.

It has been instrumental in creating a safer city for our

residents, visitors and businesses. As at July 2020, the

Logan Safety Camera Program monitors more than 450

cameras throughout the City of Logan. These cameras

are monitored 24 hours a day, 7 days a week by 2

Monitoring Officers in our state-of-the-art monitoring

room. On average the Logan Safety Camera Program

captures footage of 5,000 incidents per year. When

considering crime statistics published by the QPS for the

Logan Local Government Area, the Logan Safety Camera

Program, on average, captures almost 20% of all crime

reported to the QPS. The Logan Safety Camera Program

network is estimated to have the ability to capture

footage of just under 0.5% of the City of Logan, which

demonstrates that despite the Logan Safety Camera

Program network only having the ability to view a small

percentage of the city, it is effectively capturing a large

percentage of the criminal incidents occurring.

Did you know:

Since January 2017, Council

has increased its network of

CCTV safety camera locations

by almost 30%?




Where are we now? Perceptions of crime and safety in the City of Logan

Beyond the direct harm that crime has on individuals and

the community, fear of crime can also have a negative

impact on a person’s quality of life (Doran & Burgess,

2012). Whether or not such fear is based on a realistic

assessment of the likelihood of crime victimisation, it

can have debilitating effects on an individual’s physical

and mental wellbeing and social functioning (Stafford,

Chandola & Marmot, 2007). For this reason, it is essential

Logan Listens: Residents’ Survey

Since 2010, Council has surveyed Logan residents to

gauge their satisfaction with Council’s core services. In

terms of community safety, residents are asked to rate on

a scale of 1 to 5, how satisfied they are with ‘community

safety programs’ that Council delivers. Results indicate

that Logan residents place very high importance on the

delivery of community safety programs as a Council

service. Additionally, in the 2018 Residents Survey,

community safety programs ranked in the top 10 services

that should be given priority into the future.

The below graph represents the Logan Listens:

Residents’ Survey results for community safety programs

over the last 6 years. The yellow line represents ratings

and the blue line is the trend line. Results indicate an

overall increase in satisfaction among Logan residents

with community safety programs.

Safe City Logan Community Survey

Since 2016, Council’s Community Safety Program has

surveyed the Logan community annually on perceptions

of crime and safety in the City of Logan. Questions have

been asked in relation to the City of Logan overall and

(for residents) about their local neighbourhood. When

comparing the survey results over the last 4 years,

residents’ feelings of safety have remained relatively

constant. However, an analysis of community member’s

verbatim comments identified some common themes in

terms of their perceptions of crime and safety in the City

of Logan. These common themes include:

• Young people in groups are a threat to safety;

• More safety cameras are needed to stop crime in

Logan;

that we not only address actual crime issues but also

perceived crime and safety concerns.

To help us accurately identify crime and safety

perceptions and subsequently increase feelings of

safety within the City of Logan, it was important that we

obtained feedback from our community via a number

of engagement activities. These engagements have

provided us with a clear view of community member’s

perception of crime in the City of Logan as well as their

crime and safety concerns over the past 5 years.

Logan Listens: Residents’ Survey results for community safety programs – 6 year trend

5.0

4.5

4.0

3.5

3.0

2.5

2.0

1.5

1.0 2018201620142013201220112010

Linear (Satisfication)

Satisfaction

3.45 3.56 3.44 3.49 3.68 3.75

3.50

• Women feel that they are at an increased risk of

victimisation; and

• Seniors feel that they are at an increased risk of

victimisation.

Based on these perceptions, residents see young people

as a threat to safety, however it is noted that a significant

percentage of our city’s population (37%) are considered

young people (aged between 12 and 24 years). In

addition to this, it is evident that safety cameras provide

a feeling of protection and safety. Lastly, in terms of

perceptions, women and seniors are seen as vulnerable

cohorts.


Actual crime occurring in the City of Logan

To provide a more in-depth analysis of crime and safety in

City of Logan, it is important to understand what offences

make up the highest proportion of overall reported

offences in the city. Analysis of the latest QPS crime

data available to Council, shows that the top 5 reported

offences for 2018/2019 in the City of Logan were:

1. Other stealing offences – 14.6% of total offences

reported in the city;

2. Drug offences – 13.4% of total offences reported in

the city;

3. Good order offences – 8.5% of total offences

reported in the city;

4. Vehicles steal from/ enter with intent offences –

8.3% of total offences reported in the city; and

5. Traffic related offences – 6.4% of total offences

reported in the city.

Please refer to Appendix A for examples of what each of

the offences entails. In 2018/2019 Queensland had the

same top 5 offences as the City of Logan. Other stealing

was the highest reported offence for the City of Logan,

representing 14.6% of total offences, compared to 11.8%

across the rest of Queensland. Drug offences was the

highest reported offence for the state, representing 15.8%

of total offences, compared to the City of Logan in which

drug offences represented 13.4% of all offences.

Over the past 5 years crime rates in the City of Logan

have remained relatively stable. While crime in the

City of Logan remains steady, a comparative gap still

exists between the overall Queensland offence rate

per 100,000 persons and the offence rate of the City of

Logan.

Fact:

Between 2014 to 2019, traffic

and related offences in the

City of Logan have reduced

by 12%, compared to the State

of Queensland, which has

increased by 3.4%

(QPS, 2019).

Fact:Fact:

Between 2014 to 2019, good

order offences in the City

of Logan reduced by 21.6%,

which is a greater reduction

in comparison to the State of

Queensland (QPS, 2019).

Between 2014 to 2019, drug

offences in the City of Logan

reduced by 13.4%, which is a

greater reduction in comparison

to the State of Queensland

(QPS, 2019).


The following graph represents the number of reported offences per 100,000 people in the City of Logan compared

to that of Queensland.

Trends in reported offences per 100,000 people 2014/2015 to 2018/2019 City of Logan vs Queensland

Throughout the City of Logan for 2018/2019, males aged 26-35 years have been identified as the largest cohort of

offenders, accounting for 23.6% of the total offending population. In considering all offenders, 74.4% were male. This has

remained fairly steady over the past 5 years. The number of male and female offenders across the three main offence

types of Offences Against the Person, Offences Against Property and Other Offences is provided in the chart below.

For statistical completeness, offenders who had their gender recorded as ‘not specified’ have also been included.

0

1000

2000

3000

4000

5000

6000

7000

8000

9000

10000

11000

12000

13000

2018˜2019 2017˜2018 2016˜2017 2015˜2016 2014˜2015

Queensland

City of Logan

Number of Offenders per Offence Type and Gender – City of Logan

500

1000

1500

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2500

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3500

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4500

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5500

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Offences against the property

Other offences

Offences against the person

1045

4629

9624

316

0

1645

4

3288

3

Male Female Not specified 0


Where is the crime occurring?

The City of Logan is constantly evolving, with

demographic forecasts indicating that the population

will increase to 500,000 people within the next 20

years. The City of Logan consists of substantial rural,

rural-residential, commercial and industrial areas, with

housing estates expected to continue to flourish in

priority development areas, resulting in new suburbs,

communities and neighbourhoods.

Research has shown that urban neighbourhoods with

higher population densities are likely to correlate with

increased crime rates. Higher population density in urban

areas means that there are more people circulating

in the area and more targets available for individuals

to commit crime (Giles-Corti, Ryan & Foster, 2012).

Additionally, many crimes committed within Queensland

can be described as opportunistic in nature and occur

where a range of factors are present which incentivise

crime. Opportunistic crimes can occur in both public and

private spaces (Wilcox & Cullen, 2018). The differences in

demographic structures between urban and rural areas

also correlate within increased crime rates, with urban

areas having a greater percentage of young people.

Furthermore, research indicates that communities which

experience higher levels of social disconnect and a lack

of social cohesion are known to be associated with a

greater risk of becoming victimised or involved in crime

(Ladbrook, 1988) and (Glaeser & Sacerdote, 1999).

In line with this research, the majority of crime in the City

of Logan is opportunistic and occurs in higher density

residential areas, compared with rural areas of the city

(QPS, 2019).

Vulnerable communities

Young people

Throughout the City of Logan for 2018/2019, persons

aged 26-35 years, followed by persons aged 10–17 years

have been identified as the largest cohort of victims of

crime. Given that young people feature prominently as

victims in the City of Logan they are therefore considered

a vulnerable cohort.

Females

Females aged 10–17 years are more likely to be a victim

of crime than males in this age bracket, making them a

vulnerable cohort. Across all age groups, females are

more likely to fall victim to crime compared to males at a

rate of 12%. Additionally, results from the Safe City Logan

Community Surveys indicate that women feel that they

are at an increased risk of victimisation.

Seniors

In considering QPS data, while seniors are recognised

as having a lower risk of victimisation, results from the

Safe City Logan Community Surveys indicate that this

cohort has a disproportionately higher fear of becoming


a victim of crime compared to other age groups.

Statistically, seniors are considered a safer age group.

Given the inconsistent perception of senior safety it is of

importance that they too are identified as a vulnerable

cohort.

Culturally and Linguistically Diverse (CALD) communities

The City of Logan is one of the most diverse cities in

Queensland and is home to more than 217 nationalities

and cultures. It is generally recognised that people from

CALD communities face a range of complex issues

including discrimination, prejudice and difficulties

assimilating within the broader Australian culture (Bartels,

L 2011). Council recognises that people within CALD

communities often face additional barriers such as social

isolation, language and a lack of knowledge about their

rights and available services. These factors contribute to

CALD communities being more vulnerable to crime.

Key stakeholder feedback

Throughout the development of the City of Logan:

Safe City Strategy and Action Plan 2021–2025, key

stakeholders were consulted. For a full list of the

stakeholders who were engaged please refer to

Appendix B. Common themes that emerged during this

engagement included:

• Domestic and family violence;

• Young people;

• Hooning;

• Cyber crime;

• Volume crime (e.g. other theft, break and enters, shop

steal);

• Perception of Council inaction in relation to

community safety matters;

• Expansion of the Logan Safety Camera Program;

• Increased neighbourhood connectivity;

• Continued application of CPTED principles;

• Beautification of public spaces (e.g. public murals);

• Exploration of further partnership opportunities

with other state government organisations (e.g.

Department of Housing and Public Works); and

• Increased involvement and communication with CALD

communities.

This feedback, along with the QPS crime statistics and

perceptions analysis, have influenced the key areas of

interest and subsequent action items outlined in the

action plan section of this document.



Where are we going? Planned outcomes

This Strategy and Action Plan is the primary document

that will be consulted when implementing Council-led

community safety initiatives.

The vision of this Strategy and Action Plan is to create

a safer City of Logan. To achieve this vision, a 5 year

action plan with desired outcomes and measures has

been developed to guide priorities towards reducing

opportunities for crime and increasing feelings of safety

within the City of Logan.

The individual measures outlined in the action plan will

be utilised to assess the overall success of delivering

this Strategy and Action Plan. The Community Safety

Program will provide the relevant Council Committee with

quarterly progress reports along with an annual report

to monitor the performance and progress of the overall

outcomes of this Strategy and Action Plan.

The following criteria will be used to report on the

progress of the action plan:

Completed Work has completed against the action item

On track Work has commenced against the action item and is meeting planned targets

Monitor Work has commenced against the action item but is behind schedule

Completion risk Work against the action item is not on target, and there is a risk of it not being completed

Undeliverable Work against the action item will not be delivered

Not proceeding Council has made a decision to cancel the requirements against the action item

The Community Safety Program is the lead body

responsible for delivering all action items listed within the

action plan section of this strategy.

The financial implications associated with the

implementation of the Strategy and Action Plan will be

funded through the approved existing Community Safety

Program budget.

Key areas of interest

Council’s vision is to create a safer City of Logan by

adopting a holistic approach to addressing community

safety. Our overall aim is to decrease crime, increase

feelings of safety and continue to strive toward closing

the comparative gap for crime rates between the state

of Queensland and the City of Logan. This Strategy and

Action Plan is evidence-based and provides the strategic

framework for addressing community safety issues within

the City of Logan over the next 5 years.

To achieve this vision, Council has identified 4 key areas

of interest and has also developed a broad range of

actions that utilise various crime prevention strategies.

These key areas of interest and subsequent action items

have been identified through stakeholder and community

feedback, analysis of QPS crime statistics and results

from the Safe City Logan Community Surveys. The 4 key

areas of interest include:


2. Community empowerment

1. Research and planning

We are dedicated to identifying emerging community

safety trends and issues within the City of Logan through

community consultation, stakeholder engagement,

statistical analysis and research. By identifying and

understanding these trends and issues, we are able to

Case study: Annual Crime Profiles

Using data obtained through the QPS Statistical Services,

the Community Safety Program develop an annual

crime and safety profile for the city overall, as well

as individual crime profiles for each Council division.

These crime profiles provide an analysis of recorded

offences within the City of Logan and the State of

Queensland for offences against the person, offences

Crime prevention through community empowerment is

the process by which individuals and communities take

part in decision-making processes and management

of activities that impact, either directly or indirectly,

those social conditions believed to sustain crime (Hope,

1995). Furthermore, it implies community ownership and

action that explicitly aims at social change (World Health

Organisation, 2009).

Through the Strategy and Action Plan, Council aims to

increase community ownership by:

Case study: Services Support Hubs

The Services at the Square and Services on Station

hubs commenced in June 2017 as a partnership

initiative between Council’s Community Safety Program

and Queensland Corrective Services. The aim of this

initiative is to build social capital and reduce reoffending

by targeting the underlying social and economic

causes of crime. The hubs provide access to free local

support services in a pro-social setting that can assist

attendees in the areas of employment, education and

training, legal, housing, health and financial services.

The hubs were originally designed to service clients of

Queensland Corrective Services, however, based on an

evaluation of the initial trial project, led by the University

of Queensland, the hubs are now open for all Logan

residents to attend.

focus our resources strategically on delivering projects

and initiatives which address community safety concerns.

Research has found that focusing resources where

crime is concentrated will yield the greatest preventative

benefits (Farrell, Bowers, Johnson & Townsley, 2010).

against property and other offences. It also describes

variations in offences over the past 10 years, age and

gender of victims and offenders, and the locations of

where offences have occurred. These profiles help the

Community Safety Program to accurately identify priority

issues, locations and emerging crime trends to inform

targeted community-based initiatives that are to be

delivered across the City of Logan.

• Educating and informing the Logan community of key

crime prevention messages and strategies they can

adopt to reduce their likelihood of becoming a victim

of crime;

• Supporting and empowering community groups such

as Neighbourhood Watch and Crime Stoppers to

continue to be safety advocates for the community;

and

• Increase community ownership by building social

capital within the city, with the notion of addressing

the underlying causes of crime and breaking the

cycle of offending.

From June 2018–March 2019, more than 1,500 people

attended the hubs of which 66% (1,046 out of 1,577) made

a direct link/referral pathway at the hub they attended.

Other feedback received from service providers suggests

that the hubs are assisting clients of Queensland

Corrective Services to gain tertiary qualifications and

employment. For example, following the December

2017 hubs, 2 attendees signed up to Multilink’s training

services and went on to complete a Certificate II in

Warehouse and Logistics and 2 other hub attendees

completed their Certificate I in Construction.

In November 2019, the success of the hubs project was

recognised at a national level, winning a silver award at

the Australian Crime and Violence Prevention Awards in

the Community-led category.


3. Places and spaces

The City of Logan has many parks and open spaces

that offer a range of facilities that cater for different

recreational activities. Council understands the

importance of creating safe and friendly spaces and

acknowledges that environmental crime prevention

strategies must be incorporated at the planning, building

and ongoing maintenance stages when creating such

spaces. To achieve this, Council applies environmental

crime prevention approaches including the use of

CPTED. CPTED is utilised through the following 6

principles:

1. Surveillance: The ability to ‘see’ and ‘be seen’ at all

times within an environment. This can include people

using the area as well as the installation of CCTV;

2. Legibility: About being able to easily navigate your

way around an environment;

3. Territoriality: Defines boundaries between private

and public space through both built and landscaping

features;

4. Ownership: Encourages community members to

take ownership over public spaces and respond to

situations in a way that will enhance the safety and

security of the community;

5. Management: Maintaining the physical appearance

of a space and installing target hardening measures

to encourage people to use and respect their

surroundings and discourage anti-social behaviour;

and

6. Vulnerability: The environment is designed to reduce

areas of vulnerability including the removal of

concealment spots caused by overgrown landscaping

as well as installation of lighting.

With the City of Logan population forecast to increase

to more than 500,000 people within the next 20 years,

this will result in the expansion of housing estates into

newer areas creating new suburbs, communities and

neighbourhoods. Council’s Community Safety Program

will continue to focus on the large growth areas of the

city and work in partnership with local developers to

ensure community safety needs are appropriately taken

into consideration when planning for these newer areas.

Case study: Logan Safety Camera Program

A key component of Council’s holistic approach to the

delivery of community safety initiatives is the Logan

Safety Camera Program. Since its inception in 2001, the

Logan Safety Camera Program has continued to be one

of Council’s key crime prevention tools. The Logan Safety

Camera Program has a strong community safety focus,

providing a wide range of benefits to the community, with

the purpose being to:

• Increase community safety throughout the City of

Logan;

• Detect and reduce anti-social and unlawful behaviour;

and

• Support the QPS to identify and effectively prosecute

offenders.

The effectiveness of the Logan Safety Camera Program

is enhanced by the relationship shared with the QPS.

In November 2019, the QPS established the Logan

District Tasking and Coordination Centre (DTACC). The

purpose of DTACC is to better coordinate resources

and deliver a more efficient and effective response to

calls for service. In December 2019, Council was made

aware that the Logan DTACC was required to relocate.

Therefore, in February 2020, Council created a space in

the Logan Safety Camera Program Monitoring Room to

allow the Logan DTACC to work in direct partnership with

the Logan Safety Camera Program Monitoring Officers.

To date, the benefits of this partnership have been

significant, particularly regarding the ability for critical

information to be provided between both teams quickly

and concisely, thus giving the QPS and Monitoring

Officers the best opportunity to respond to incidents as

they occur.

The Logan Safety Camera Program is committed to

innovation and continuous improvement in its operation.

The Logan Safety Camera Program will continue to

expand throughout the City of Logan to ensure safety

within the community continues to increase and the

needs of our growing city are met.


4. Partnerships

Council is ideally positioned between the community and

other government agencies to facilitate partnerships that

enhance community safety. Successful implementation of

community safety initiatives rely heavily on the value of

both internal and external partnerships and coordination

Case study: Youth Street Hubz

Following the success of the Services at the Square

and Services on Station projects, Council decided to

investigate the possibility of pursuing a similar model

aimed at young people in Logan. Council approached

relevant key stakeholders to determine the need and

feasibility of a similar initiative being introduced focussed

on young people. From these discussions, The Youth

Street Hubz is now a new project that is being delivered

in partnership with the Department of Youth Justice, YFS

and the Logan and Crestmead PCYCs. The ‘Hubz’ serve

as a one-stop-shop for essential youth support services

available in Logan. They are scheduled to occur on a

Case study: Phone Down #Eyes Up

Reported crime statistics evidenced a trend in robberies,

involving young people being targeted for their smart

phone devices, in the vicinity of public transport hubs

in Logan. The QPS, Criminal Investigation Branch

approached Council to ascertain whether they could

assist in addressing this problem. Council subsequently

partnered with the Criminal Investigation Branch to

deliver an innovative crime prevention campaign

throughout City of Logan.

The campaign, titled ‘Phone Down #EyesUp’, aimed to

positively change young people’s behaviour when using

between agencies (Morgan, Boxall, Lindeman &

Anderson, 2012). Through this Strategy and Action Plan,

we will continue to proactively partner with community,

government and non-government agencies which are

able to assist in reducing crime and increasing feelings of

safety within the City of Logan.

regular basis at locations which have been identified as

places where young people, particularly those identified

as most likely to benefit from additional support, are likely

to frequent.

The key aim of the Youth Street Hubz project is to reduce

youth offending and anti-social behaviour by targeting

the underlying social and economic causes of crime.

The Youth Street Hubz complement the Services at the

Square and Services on Station hubs, with the intention

of diverting at risk young people from entering the

criminal justice system as an adult through engagement

with local support services and pro-social activities.

their smart devices in public, to reduce their personal

vulnerability to crime. A component of the campaign

also targeted parents of young people to help raise

awareness of this issue. This campaign successfully

utilised social media, locational signage, marketing

material with crime prevention messaging as well as

direct engagement with community members in hot spot

locations. This campaign resulted in a 35.68% reduction

in robbery offences across the city during the campaign

period.


How are we going to get there? Action plan

Community safety is a dynamic environment and it

is important that priorities remain flexible to address

emerging issues. The action plan of this strategy has

been designed to be responsive to emerging and future

influences.

Based on stakeholder feedback, QPS crime statistics and

results from the Safe City Logan Community Surveys,

relevant action items have been developed to address

the key areas of interest forming the action plan. Included

are some actions from Council’s previous City of Logan

Safe City Strategy and Action Plan 2016–2020, which

are related to ongoing tasks or activities that form part

of the Community Safety Program’s core operations.

The Strategy and Action Plan also identifies a number

of new initiatives that will be delivered over its lifespan.

Implementing a flexible Strategy and Action Plan will

ensure we are able to deliver Council’s vision of creating

a safer City of Logan.

This action plan is divided into 4 sections representing

each of the key areas of interest. Each action item aligns

to a strategy and also outlines the desired outcomes of

the action and how these outcomes will be measured.

The measures in this document are necessarily

broad to allow for flexibility. However more specific

key performance indicators will be determined at an

operational level by the Community Safety Program

through their project management and action plans.


1. Research and planning

Strategy Action

Ongoing identification of priority issues and emerging

crime trends within the City of Logan

• Obtain and analyse crime statistics for the Logan Local

Government Area, supplied by the QPS, to assist in the

identification of priority issues and emerging crime trends across

the city

• Regularly engage with Logan District QPS officers to obtain

intelligence and identify priority issues, locations and emerging

crime trends at a divisional level

• Obtain and analyse data from the Logan Safety Camera Program

to assist in the identification of priority issues, locations and

emerging crime trends at both a city-wide and divisional level

Ongoing identification of crime perceptions and

feelings of safety within the City of Logan

• In partnership with Council’s Community Engagement Program,

investigate and develop a Community Engagement Plan to

identify and understand crime perceptions and feelings of safety

within the City of Logan

Continue to adopt a strategic approach in the delivery

of all community safety initiatives

• Develop and deliver upon an annual action plan for the

Community Safety Program that outlines priorities for the year

ahead

• Continue to develop individual project action plans to address

specific emerging community safety issues within the City of

Logan

Conduct research into pertinent community safety

issues

• Bring together and partner with key stakeholders to identify and

research pertinent community safety issues impacting the Logan

community

Bring together, educate and share knowledge with

practitioners in the community safety field

• In partnership with Council’s Events Program investigate the

coordination and delivery of a practitioners conference to

educate and share knowledge on pertinent community safety

issues

Advocate to relevant peak bodies on community

safety issues

• Continue to play a key role in advocating and making

submissions to peak bodies on community safety issues

impacting the Logan community in order to address these issues

Highlight through formal recognition to the Logan

community the evidence-based and innovative

approach of Council’s community safety initiatives

• Apply for awards and other recognition programs regarding

the positive work that Council’s Community Safety Program

undertakes to increase community safety

Explore external funding opportunities to deliver

crime and safety initiatives within the City of Logan

• Explore external funding opportunities to deliver innovative

community safety initiatives


Desired outcomes Measure

• Annual crime and safety profile as well as individual

divisional crime and safety profiles for the City

of Logan which identify priority issues, locations

and emerging crime trends. These profiles will

subsequently inform the development of divisional

and city-wide initiatives for the City of Logan

• Annual crime and safety profile for the city successfully

compiled, which includes Logan Local Government Area

crime statistics, localised information obtained from Logan

District QPS officers and data from the Logan Safety Camera

Program

• Individual divisional crime and safety profiles successfully

compiled, which includes Logan Local Government Area

crime statistics, localised information obtained from Logan

District QPS officers and data from the Logan Safety Camera

Program

• Obtain an accurate understanding of crime

and safety perceptions that exist within the

City of Logan. This will subsequently inform the

development of divisional and city-wide initiatives

• Successful development of Community Engagement Plan

• Number of community members successfully engaged

through the delivery of the Community Engagement Plan

over the life span of this strategy and action plan

• Annual action plan for the Community Safety

Program developed and delivered upon that

outlines priorities for the year ahead to ensure a

strategic approach is adopted in the delivery of all


• Annual Community Safety Program action plan successfully

developed and delivered upon

• Provide a targeted approach to addressing

community safety issues within the City of Logan

• Individual project action plans developed and implemented

by the Community Safety Program targeting emerging

community safety issues within the City of Logan

• Obtain an accurate understanding of pertinent

community safety issues that exist within the City

of Logan to inform the way we target and deliver


• The number of research projects undertaken by the

Community Safety Program in relation to pertinent

community safety issues impacting the Logan community

• To educate and inform practitioners on a range of

pertinent community safety topics and to provide a

networking opportunity for professionals working in

the community safety sector

• Successful coordination and delivery of practitioners’

conference

• Contribute to education of practitioners in the community

safety field, based on conference attendees feedback

• Council successfully influences community safety

and crime prevention change, decisions and/or

policy developed by peak bodies

• The number of advocacy works undertaken by the

Community Safety Program to peak bodies on community

safety issues impacting the Logan community

• Notification received by relevant peak bodies of successful

community safety and crime prevention change, decisions

and/ or policy as advocated by Council

• Council gains recognition in creating a safer city,

increasing awareness of Council’s community

safety initiatives and contributing towards positive

community perceptions of Council

• Number of award applications submitted

• Number of formal recognitions received

• External funding sourced to deliver community

safety initiatives to increase community safety within

the City of Logan

• Number of externally funded community safety initiatives

delivered within the City of Logan


2. Community empowerment

Strategy Action

Address priority community safety issues and

emerging crime trends within the City of Logan

• At a divisional level, continue to deliver targeted community

safety initiatives, that focus on addressing priority issues and

emerging crime trends at specified locations within the City of

Logan

• At a city-wide level, continue to deliver community safety

initiatives, that focus on addressing priority issues and emerging


Increase community members’ feelings of safety


• At a divisional level, continue to deliver targeted divisional

community safety initiatives, that focus on addressing negative

feelings of safety at specified locations within the City of Logan

• At a city-wide level, continue to deliver community safety

initiatives, that focus on addressing feelings of safety within the

City of Logan

• Develop and coordinate community safety initiatives that aim

to empower and encourage community members to employ

a range of different crime prevention strategies that will help

decrease their chances of becoming a victim of crime

• Engage with priority development areas throughout the City of

Logan to strengthen community interactions and neighbourhood

connectivity

• Increase neighbourhood connectivity by activating public

places and spaces in partnership with both internal and external

stakeholders and community members

Empower and increase confidence of vulnerable

cohorts in relation to community safety

• Engage with vulnerable cohorts (e.g. CALD communities, seniors

and women), through the delivery of community safety initiatives

that will help to reduce their vulnerability to becoming a victim of

crime

• Continue to work alongside and partner with Queensland

Corrective Services to deliver community safety initiatives

targeted at community members serving a probation and/or

parole order to assist in rehabilitation through creating increased

positive connections to community

• Continue to work alongside and partner with the Department

of Youth Justice and other youth-based organisations to deliver

community safety initiatives targeted towards at-risk young

people within the City of Logan



• A targeted approach of delivering community safety

initiatives that address real crime and safety issues

as they relate to specific suburbs/ divisions

• Successful delivery of targeted divisional community safety

initiatives within the City of Logan that address priority issues

and emerging crime trends at specified locations within the

City of Logan


initiatives that address real crime and safety issues

as they relate to the City of Logan

• Successful delivery of city-wide community safety initiatives

within the City of Logan that address priority issues and

emerging crime trends


initiatives that address perceived crime and safety

issues as they relate to specific suburbs/divisions

• Increased positive feelings of safety within each division,

based on community feedback


initiatives that address perceived crime and safety

issues as they relate to the City of Logan

• Increased positive feelings of safety within the City of Logan,

based on community feedback

• Reduce community members’ chances of becoming

a victim of crime and increase their confidence in

Logan being a safe place

• The number of targeted divisional and city-wide initiatives

delivered that promote crime prevention strategies that can

be adopted by the Logan community to reduce their chances

of becoming a victim of crime

• Increase neighbourhood connectivity amongst new

Logan residents of priority development areas,

thereby increasing their feelings of safety and

confidence in Logan being a safe place

• The level of engagement with developers and community

members living in priority development areas, through the

delivery of targeted divisional activities/city wide initiatives

• Increase neighbourhood connectivity amongst

existing Logan residents, thereby increasing their

feelings of safety and confidence in Logan being a

safe place

The number of activations delivered across the City of Logan•

• Reduce vulnerable community members chances of

becoming a victim of crime and increase confidence

in Logan being a safe place

• The number of community safety activities delivered that are

targeted towards vulnerable cohorts

• Community safety initiatives developed and

delivered in partnership with Queensland Corrective

Services that address underlying social and

economic causes of crime and increase community

connectivity

• Successful delivery of community safety initiatives targeted at

community members serving a probation and/or parole order


• Youth-based community safety initiatives developed

and delivered in partnership with Youth Justice and

other youth-based organisations to prevent at risk

young people from offending in the City of Logan

• Successful delivery of youth-based community safety

initiatives within the City of Logan


Strategy Action

Acknowledge and support community groups who

contribute to making Logan a safer place

• Continue to support the aims and objectives of community

groups (e.g. Crime Stoppers and Neighbourhood Watch) who

contribute to making Logan a safer place

• Coordinate and host the City of Logan Safe City Awards to

acknowledge the positive work of individuals and groups who

work towards making Logan safer

Promotion of Council’s community safety initiatives

and key safety messages

• Investigate opportunities to partner with Council’s Marketing

and Events Branch and Media Branch to raise awareness of

community safety initiatives and deliver key safety messages to

the Logan community in a positive way

• Investigate opportunities to partner with external Logan-based

agencies and groups (e.g. QPS, NHW, local developers etc.) to

raise widespread awareness of community safety initiatives and

key safety messages

• Investigate opportunities in partnership with Council’s Media

Branch to raise awareness of community safety initiatives and

partnerships that contribute positively to Logan City’s image as

being a safe place

• Increase awareness of the Safe City Logan visual identity and

Council’s commitment to creating a safer City of Logan



• Ongoing support provided to Logan community

groups to assist them in their work to be actively

engaged in community safety initiatives within their

areas

• Community group meetings and events supported by

attendance of the Community Safety Program

• Support provided to community groups outside of meetings

to deliver events or activities that support their safety

initiatives

• Individuals and community groups are appropriately

recognised for their work through the annual City of

Logan Safe City Awards

• Annual City of Logan Safe City Awards successfully

coordinated

• Number of award nominations received

• Widespread awareness of community safety

initiatives as well as key safety messages within the

City of Logan

• The number of community safety marketing and media

campaigns undertaken within the City of Logan

• Community attendance at Council’s community

safety initiatives

• Community safety information available to the Logan

community on various Council platforms (e.g. Our Logan

magazine, Facebook, E-Newsletter etc.)

• The number of community members who have attended/

been involved in Council’s community safety initiatives

• Increase audience reach and widespread

awareness of community safety initiatives and key

safety messages within the City of Logan

• Increased number of community members who have

attended/been involved in Council community safety

initiatives

• Increased awareness of key safety messages within the City

of Logan

• To generate and promote positive media stories

relevant to community safety that contributes

positively to Logan City’s image as being a safe

place

• The number of positive media stories reported via various

media outlets and platforms within the City of Logan

• Safe City Logan is well recognised as Council’s

visual identity for community safety and crime

prevention initiatives and reflects Council’s

commitment to creating a safer City of Logan

• The number of community engagements, partnerships

and media stories reported throughout the lifespan of this

Strategy and Action Plan


Strategy Action

Use and promote CPTED principles within the City of

Logan

• Provide community safety assessments for liquor licence

applications within the City of Logan

• On an as required basis, provide CPTED assessments for

development applications through the use of the Logan Planning

Scheme 2015 SC-6.21 Planning Scheme Policy 1 -CPTED

• Provide CPTED advice to internal Council branches on relevant

plans which assist with determining the placement or redesign

of community spaces such as parks, easements and community

leased facilities etc. within the City of Logan

• Investigate opportunities of further mandating CPTED principles

in the Logan Planning Scheme to enhance community safety in

new developments

• Provide CPTED training for Council officers, QPS officers and

members of community groups with a community safety focus

(e.g. Neighbourhood Watch, Volunteers in Policing and Crime

Stoppers) to increase awareness of the CPTED principles within

the City of Logan

Create and maintain safer places and spaces within

the City of Logan

• Undertake CPTED audits of community spaces within the City

of Logan to address concerns raised by stakeholders and

community members

• Provide CPTED advice to address safety concerns raised by

stakeholders and community members

• Undertake community CPTED audits of identified areas in

partnership with stakeholders (e.g. local police, other branches

of Council, other Government/community agencies/groups and

community members) to increase safety of public spaces within

the City of Logan

• Continue to work alongside Queensland Corrective Services

to enable placement of people subject to undertake unpaid

community service hours at public places and spaces within the

City of Logan

• In partnership with Council’s Parks Branch, investigate, develop

and deliver upon an action plan aimed at enhancing community

safety in parks

3. Places and spaces



• Community safety risks reduced in relation to new

or amended liquor licencing applications within the

City of Logan

• Provision of community safety assessments for liquor licence

applications within the City of Logan

• When required, new developments under

applicable zone codes throughout the City of Logan

comply with CPTED principles

• CPTED assessments completed on relevant development

applications and provided to the Development Assessment

Branch

• CPTED principles applied to the enhancement or

redesign of community spaces throughout the City

of Logan, reducing opportunities for crime and anti-

social behaviour to occur

• Provision of CPTED advice to internal branches of Council

such as, the Sports, Leisure and Facilities, Parks and Road

Infrastructure Planning Branches

• Enhance community safety in new development

areas through application of mandatory CPTED

requirements

• Opportunities regarding inclusion of community safety

related mandates in the Logan Planning Scheme successfully

explored

• Heightened awareness and use of CPTED principles

throughout the Logan community

• Successful delivery of annual CPTED training

• Use of CPTED principles by CPTED training participants in

the community based on feedback obtained from training

participants

• CPTED audits completed and recommendations

circulated to relevant stakeholders for

consideration/action to enhance community safety


• Number of CPTED audit recommendations circulated to the

relevant stakeholders for their attention and implementation

• Where a CPTED audit cannot be completed/is not

required, general CPTED advice to be provided to

relevant stakeholders and community members for

their consideration

• Number of CPTED advice provided to relevant stakeholders

and community members for their consideration

• Potential safety issues in identified areas are

recognised and removed or reduced

• Number of community CPTED audits completed over the

lifespan of this strategy and action

• Positive engagement with stakeholders and

community members which will increase their

knowledge on the CPTED principles

• Number of CPTED audit recommendations circulated and

implemented by the relevant authority

• Through those undertaking community service

work, public places and spaces within the City of

Logan are kept clean and are more appealing,

thereby encouraging community use

• Monthly activity report that includes locations cleaned, a

record of unpaid hours completed and the approximate

dollar value

• Action plan developed and delivered upon that

outlines how the Community Safety Program, in

partnership with the Parks Branch aim to create

safer places and spaces in the City of Logan

• Action plan successfully developed and delivered upon in

partnership with Council’s Parks Branch


Strategy Action

Continue to operate the Logan

Safety Camera Program

• Continue to operate and maintain 24/7 monitoring of safety cameras through the

Logan Safety Camera Program Monitoring Room to ensure that purpose of the Logan

Safety Camera Program is met

• Continue to ensure all technical components of the Logan Safety Camera Program

remain operational to achieve the outcome of 24/7 monitoring of safety cameras


• Develop and deliver upon an annual action plan for the Logan Safety Camera

Program that outlines priorities for the year ahead

• Explore funding opportunities to support the expansion of the Logan Safety Camera

Program

• Continue to work in partnership with external stakeholders, such as local developers

and transport providers to support the expansion of the Logan Safety Camera

Program

• Through the Logan Safety Camera Program continue to assist the QPS in the work

undertaken within the City of Logan to ensure community safety is upheld

• Continue to review and update Logan Safety Camera Program Management and

Operating Practices in line with relevant legislation and best practice to ensure the

program is compliant with all legislative requirements and is operating as efficiently as

possible

• Collect, analyse and evaluate all incident data captured by the Logan Safety Camera

Program

• Continue to work in partnership with other Council branches to expand and improve

outcomes of the Logan Safety Camera Program

• Continue to deliver upon the requirements of the corporate camera integration

project to ensure all required Council-owned CCTV cameras are monitored through

the Logan Safety Camera Program Monitoring Room

• Investigate and trial innovative technologies to ensure continuous improvement in the

technology utilised by the Logan Safety Camera Program


• To continue to achieve the purpose of the Logan Safety

Camera Program to increase community safety, detect

and reduce anti-social and unlawful behaviour and

support the QPS to identify and effectively prosecute

offenders

• Logan Safety Camera Program Monitoring Room remains

operational 24/7


• At least 85% of safety cameras online at all times

• Efficient and on-time delivery of camera replacements as

per relevant asset management plans

• Annual Logan Safety Camera Program action plan

developed that outlines priorities for the year ahead

and guides the continued operation, improvement and

expansion of the Logan Safety Camera Program

• Annual Logan Safety Camera Program action plan

successfully developed and delivered upon

• Continued expansion of the Logan Safety Camera

Program to ensure all relevant areas of the city are

monitored by safety cameras

• The level of funding acquired to expand the Logan Safety

Camera Program

• The number of safety cameras successfully installed and

monitored in partnership with external stakeholders

• Assist the QPS to respond and investigate incidents

through ensuring they have immediate access to

footage and intelligence from the Logan Safety Camera

Program

• Number of incidents the Logan Safety Camera Program

assists the QPS with

• Continue to support and work in partnership with the

QPS Logan DTACC through the co-location of DTACC

and the Logan Safety Camera Program within the

Monitoring Room

• QPS Logan DTACC continue to successfully operate co-

located with the Logan Safety Camera Program within the

Monitoring Room

• The Logan Safety Camera Program adheres to all

relevant legislative requirements and is operating in

line with best practice in the field of CCTV

• Annual review of Logan Safety Camera Program

management and operating practices

• Comprehensive collection of data to inform Council of

the outcomes of the Logan Safety Camera Program

• Quarterly reports developed to inform Council on the

outcomes of the Logan Safety Camera Program

• Comprehensive collection of data to identify priority

issues and emerging trends, which will inform

development of targeted and city-wide community

safety initiatives

• Data collected from the Logan Safety Camera Program

assists to accurately identify priority issues and emerging


• Safety camera focused projects delivered in

partnership with various Council branches that

successfully expand and/or improve outcomes of the

Logan Safety Camera Program

• Number of partnerships formed that successfully expand

and/or improve outcomes of the Logan Safety Camera

Program

• All required Council-owned CCTV cameras continue

to be monitored through the Logan Safety Camera

Program Monitoring Room with all requirements of

Service Level Agreements relating to this being upheld

• Monitoring of all required Council-owned CCTV cameras

through the Logan Safety Camera Program Monitoring

Room

• Requirements of all Service Level Agreements met and

reviewed annually

• Innovative technologies trialed and implemented to

assist in delivering upon the purposes of the Logan

Safety Camera Program

• Number of successful trials and technology implemented

the Logan Safety Camera Program


Strategy Action

Continue to foster Council’s partnership

with the QPS

• Maintain the working partnership with the Logan District QPS

• Continue to work in partnership with the Logan District Crime Prevention

Unit (DCPU) (including Volunteers in Policing), to develop and deliver

community safety initiatives within the City of Logan

• Continue to work in partnership with specific QPS departments including

the Vulnerable Persons Unit, Road Policing Unit, Child Protection

Investigation Unit and the Criminal Investigation Branch to address specific

community safety concerns (e.g. domestic and family violence, hooning and

youth related issues)

• Continue to assist Logan District QPS in joint policing operations

Identify mutually beneficial partnerships to

enhance community safety practice within

the City of Logan

• Continue to work in partnership with other Council branches in the delivery

of community safety focused initiatives

• Continue to work in partnership with other Council branches in the delivery

of other Council-based strategy and action plans (e.g. Active Logan Strategy

Implementation Plan and the Access and Inclusion Plan etc.)

• Continue to work alongside and create new partnerships with Logan-

based community organisations that will assist in holistically addressing

community safety within the City of Logan

• Investigate new partnerships with a variety of Queensland State

Government departments (e.g. Department of Housing and Public Works,

Department of Youth Justice and Queensland Corrective Services) that will

assist in holistically addressing community safety within the City of Logan

• IInvestigate opportunities to partner with local businesses to address

business crime prevention needs

• Investigate opportunities to partner with developers working in priority

development areas to prevent and address emerging community safety

issues

• Investigate opportunities to partner with universities on research projects

and community safety initiatives within the City of Logan

4. Partnerships



• Regular communication and knowledge sharing between

Council and QPS to create a safer City of Logan

• Endorsement by QPS of the final version of the Safe

City Strategy and Action Plan 2021–2025

• Number of community safety initiatives successfully

delivered, based on communication and knowledge

sharing between Council and QPS

• Strengthened working relationship with the DCPU, which

encourages resource and knowledge sharing to improve

the capacity of both QPS and Council to deliver community

safety initiatives

• Number of community safety initiatives successfully

delivered in partnership with the DCPU

• Strengthened working relationship with a variety of QPS

departments to improve the capacity of both QPS and

Council to deliver targeted community safety initiatives

• Number of engagements and community safety

initiatives successfully delivered in partnership with

various QPS departments

• Joint policing operations successfully delivered that address

community safety concerns (e.g., hooning and safety camera

program operations)

• Number of joint policing operations successfully

delivered in partnership with the Community Safety

Program

• The number of joint operational investigations

assisted with by the Logan Safety Camera Program

• Community safety initiatives developed and delivered in

partnership with various Council branches that successfully

address community safety and crime prevention needs

• Number of partnerships formed that successfully

address community safety concerns within the City

of Logan

• community safety and crime prevention needs • Number of Council-based Strategy and Action Plans

that the Community Safety Program are actively

involved in


partnership with a variety of community organisations that

successfully address community safety concerns within the

City of Logan



of Logan


partnership with a variety of government agencies that

successfully address community safety concerns within the

City of Logan



of Logan

• Community safety initiatives developed and delivered

in partnership with businesses that successfully address

business crime prevention needs within the City of Logan


address business crime prevention needs in the

City of Logan


partnership with developers working in priority development

areas to successfully address community safety issues


prevent and address emerging community safety

issues in priority development areas within the City

of Logan

• Research projects and community safety initiatives

developed and delivered in partnership with universities that

successfully address community safety and crime prevention

needs within the City of Logan

• Number of research projects and community

safety initiatives undertaken in partnership with

universities


Strategy Action

Maintain cross-agency partnerships with professionals

working in the community safety sector

• Continue to participate in a network of community safety

practitioners across the South East Queensland region to ensure

that Council remains at the forefront of developments in the field

of community safety

• Continue to support/ represent Council on Logan-based

professional working groups with a community safety focus (e.g.

Not Now Not Ever in Logan and the Logan Liquor Industry Action

Group) to assist them in their work to deliver city-wide community

safety initiatives

• Continue to engage with cross-agency partners (e.g. Queensland

Health and transport providers) to discuss community safety

concerns and identity opportunities to collaborate on specific

community safety issues

• Coordinate and deliver a community safety practitioners network

within the City of Logan to increase awareness, education and

collaboration opportunities

Increased awareness, education and networking

opportunities amongst community safety practitioners

within the City of Logan on community safety topics



• Learnings, programs and initiatives shared across

the region in the area of community safety

• Increased knowledge of successful community safety

initiatives occurring in neighbouring Local Government Areas

• Council remains at the forefront of emerging

community safety trends and assists Logan-based

professional working groups in delivering city-wide


• The number of working group meetings, events and

initiatives supported by attendance of the Community Safety

Program and contributing to the development and delivery of

community safety initiatives by these groups

• Actively contribute to group discussions and

information sharing with cross-agency partners

• The number of working group meetings, events and

initiatives supported by attendance of the Community Safety

Program and contributing to the development and delivery of

community safety initiatives with cross-agency partners

• Build capacity in the community safety field within

the City of Logan through strengthening awareness,

education and networking to increase community

safety outcomes

• Successful coordination and delivery of community safety

practitioners network

• Contribute to awareness and education of practitioners in

the community safety field, based on network attendees’

feedback


Appendix A Offence Category Example

Other stealing Steal from a person e.g. bicycle, phone, wallet etc. excludes theft that has

occurred as a result of a break and enter or steal from a motor vehicle.

Drug offences Possession, supply and use of a dangerous drug.

Good order offences Obstruct police, public nuisance, disobey move on direction.

Vehicle steal from/enter with intent Offences relating to entry to and theft from a motor vehicle excluding

unlawful use of a motor vehicle.

Traffic related offences Driving under the influence of alcohol/drugs, hooning, unlicensed driving.

CITY OF LOGAN SAFE CITY STRATEGY AND ACTION PLAN 2021–2025 43


Appendix B Logan City Council would like to extend our sincere thanks to the following stakeholders who willing volunteered their

time to provide input and feedback into the development of this Strategy and Action Plan:

• Logan City Council Mayor and Councillors

• Logan City Council Chief Executive Officer

• Logan City Council Directors

• Staff from the following Logan City Council branches:

– Advocacy

– Business Transformation

– City Standards and Animal Care

– City Transformation

– Community Engagement

– Community Services

– Development Assessment

– Economic Development and Strategy

– Libraries and Creative Industries

– Marketing and Events

– Media

– Parks

– Road Infrastructure Planning

– Sport, Leisure and Facilities

• Queensland State Government agencies, including:

– Department of Housing and Public Works

– Department of Youth Justice

– Queensland Corrective Services

– Queensland Health

– QPS

• Community organisations, including:

– Access Community Services

– Members of the Not Now, Not Ever in Logan Reference Group

• Volunteer groups, including:

– Logan Beaudesert Crime Stoppers Committee

– Neighbourhood Watch

» Jimboomba Neighbourhood Watch

» Woodlands Neighbourhood Watch

• Logan Liquor industry Action Group

– PEET Limited

– Deputy Director School of Criminology and Criminal Justice, Griffith University

– Director Centre for Interfaith & Cultural Dialogue, Griffith University



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Underwood Park, Priestdale. Picture by Ron Coutts

Logan City Council 150 Wembley Rd, Logan Central QLD 4114

Phone: 07 3412 3412

Email: [email protected]

logan.qld.gov.au

mailto:[email protected]