Strategies to increase customer retention for Mera Medicare
Strategies to increase customer retentionOf Mera Medicare:
1. Option to save prescriptions on customer profile:This makes it easy for customers in making repeated orders by saving time. Also we can provide them to set frequency of orders for particular prescription (like weekly, monthly) which would be delivered accordingly taking a conformation before every delivery.
2.Option for scheduling their delivery time:It would be easy for the customer and also for delivery guys to deliver the orders. Also we have some advantage of delivering order more precisely on time.
3.Taking feedback after every delivery:Taking feedback online after every delivery regarding both product and service would help us in improving also make them feel that we really care of our customer.