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    Jewan Ramcharitar

    Ministry of Education

    Strategy Report (Final)November 15, 2010

    Consultant: Jewan Ramcharitar

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    The presentation or slides which

    follow may require verbal

    explanations to add to clarity.

    The presentation is the property22

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    Jewan Ramcharitar 33

    Table of Contents

    Purpose 4

    Strategic Assessment 5-25

    Visioning 26-72

    Strategies 73-104

    Critical Success Factors 104-107

    Some Models now Available 108-109

    Immediate Next Steps 110-113

    Strategy Report

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    Purpose :

    l Presentation of the results of the Strategic Planning

    Initiative conducted during September - November,

    2010

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    Ministry of EducationStrategic Assessment

    55

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    The Assessment Contents:

    The Positives 7Structured Institutional Understanding 8Basis for Institutional Understanding 9

    Institutional Development Framework 10A Ministry Model for the Education and Development of Children 11-12Strategic Focus 13Leadership, Governance and Integrated Management 14-16Strategies 17Business Planning 18Business Processes 19Organisation Structure 20Performance Measures and Indicators 21Resources Framework : to Value 22Programmes, Projects and Investments 23People Engagement, Change and Transition 24Summary 25

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    The Positives:l Clear Legal Mandate and Significant Leadership cadre

    l Definition of a core Strategic Executive Team and broaderleadership

    l Overwhelming focus on the core business" of the Ministryi.e. Education and its direct support systems

    l Corp. Plan 2008/12 a good initiative

    l Considerable Resources- People, Finance and Assets

    l People interested in Learning

    l The opportunity being taken for re examination andassessment

    l IADB in support of Reform Initiatives77

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    Structured Institutional Understanding:l Proven methods for Institutional building are not in use

    l Major Programmes and Initiatives are consistently placed atrisk of less than effective results

    l Broad based institutional resources are also at risk of notbeing effectively utilized

    l Many variants of models considered and used in planningand establishing development context

    l Inappropriate reliance on International Agencies because ofabsence of a Ministry planning and development context

    l Difficult to establish Institutional coherency- lots of reports butlittle in integrated focused understanding

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    Basis for Institutional Understanding:

    l Use of the Institutional Development Framework presented next

    l Construction of a Ministry model for the Education and

    Development of Children or a high level Value Chain to put

    context to all that is required to be done by the Ministry and the

    Value it is seeking to achieve in order to perform assessment

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    Methodology: Institutional

    Development

    Framework

    Leadership, Governanceand IntegratedManagement

    Mandate/ Vision/ StrategicObjectives/ ValueOutcomes/ Key

    Performance Measurers

    Strategies

    Organisation Structure

    Resources

    Processes People Assets Finance Technology

    Information Management

    What we must achieve

    The big things we mustdo to achieve ObjectivesAnswers the How

    How resources will be focused,deployed and managed to performoperations to achieve objectives

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    Ministry Model for the Education and

    Development of Children

    Leadership, Governanceand Integrated Management of the entire

    Model

    Institutionsfor

    Delivery ofServices

    The ResourceRequirements to perform theprocesses

    The Environment,Processes, Systems,

    Programmes,Projects, Initiatives

    & Activities to provide theServices

    TheOrganisation,Partnerships

    and Focus ofResources

    Promotion and Awareness of the Children Education and Development Model

    People Engagement, Change and Transition

    1111

    Services

    Children UnderstandingAnd Needs

    Children value,outcome, satisfaction

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    Ministry Model for the Education and

    Development of Children

    Leadershipand

    Governance

    MandateResponsibility,Authority andAccountability

    ChildrenUnderstandingof the Children

    and theirNeeds

    Vision for theChildren

    ServicesThe Organisationand Partnerships

    Promotionand

    Awareness

    Institutions ofDelivery

    Resources Processes,Systems,

    Programmes

    Leadershipand

    GovernanceProcess

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    Strategic Focusl Unclear and ill-defined Vision and Mission.

    l Vision does not clearly state what the Ministry wishes tobecome

    l Mission is not precise of why the Ministry exists. Everyonedoes not understand what is to be achieved

    l Unclear of the method and context used to formulate Visionand Mission

    l Unclear of the Value Outcomes Ministry is seeking to achievee.g. Outcomes for Children, Outcomes for the Ministry

    l Inconsistent definitions and not comprehensive enough toshow clarity e.g. Services for the Education and Development

    of Children 1313

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    Leadership, Governance & Integrated Managementl The lack of clarity of Value Outcomes for our Children

    makes it difficult to identify which National Authority takesor should take responsibility for the comprehensive

    development of Children and manage the Education ValueChain and has the Authority in order to be held accountableto the Nation

    l A defined and agreed Leadership and Governance Process

    which clarifies the requirements of Leadership and Governancedoes not exist

    l The Hub role required to be played by MOE to satisfy ValueOutcomes not defined

    l The Business and Services are not clear1414

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    Leadership, Governance and IntegratedManagementl Because of the current status, critical elements of the Value Chain are

    not focused on. This diminishes the possibility of achieving desired

    value e.g. Value Outcomes, Provision of Required Services,Partnerships

    l New Programmes and Investments are not considering the full ValueChain, resulting in difficulty in achieving Mission and Outcomes

    l Unclear how Transformational Initiatives are grasped, properly

    planned, reported upon and strategically managed as compared togeneral operations

    l New major Programmes and Investments are not developed usingproven development planning methods

    l Investments can be skewed, lack focus and retain unnecessary Riskse.g. Inclusive Education, ECCE, Decentralisation

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    Leadership, Governance and IntegratedManagementl Given the issues previously raised, it is almost impossible to

    facilitate Integrated Management of the complex set of

    Strategic matters which must be considered, planned andmanaged

    l Significant fragmentation of Team, Purpose, control andperformance persists leading to a lack of coherency

    l The implications of ECCE on the role and responsibility of theMinistry and Leadership are unclear, given the present focuson Primary and Secondary Education

    l In the absence of Strategic Leadership, the behemoth ofoperations as is and reactive management dominates

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    Strategies

    l Corp. Plan 2008/12 has Strategic Priorities and Strategies

    which are fair.

    l The fundamental problem is the lack of integration and

    deployment of resources in relation to Objectives, Outcomes

    and Strategies.

    l Proper planning, Standardisation and Methods are factors

    which impact the above

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    Business Planningl Because of the lack of proper planning and StandardizedMethods, the context and understanding of Business Planningare not evident. This results in the lack of integration ofObjectives, Strategies, Activities, deployment of resources and

    performance focusl The above results in plan variations for no valid reason and

    could be confusing to the organisation at large

    l When Government changes and plans require validation

    the gaps become more apparent and continuity,consistency and people motivation are impactednegatively, especially when rework is necessary

    l In above situation political policy changes can be verydisruptive

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    Business Processesl The Decentralisation consultants in their Conceptual Design

    Report said ..there seems to be a general lack of knowledge

    regarding the importance of processesl Definition of the Processes of the Ministry not available.

    l Businesses Processes not used as a vital tool in defining,structuring and resourcing operations to implement Strategyto achieve Objectives

    l A fundamental basis for Performance Management istherefore unclear

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    Organisation Structurel Organisation Structure does not represent how

    resources should be focused and managed toimplement the Strategies and Business Processes

    l Given the gaps in Strategy and Processes, theOrganisation Structure appears ineffective and theimplementation and management of all core and

    support processes are unclearl Organisation Structure has about 14 Reports tothe Permanent Secretary. This is cumbersome

    2020

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    Performance Measures and Indicators

    l Requested but not availablel Indicators prepared by Planning unit are not

    aligned to Value Outcomes, Strategy andProcesses and are largely input focusedl Efforts at Performance Reporting are sporadic,

    inconsistent, lack Standardisation and Method

    and are not aligned to Value Outcomes, Strategyand Processes

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    Resources Framework: to Value

    l Considerable Resources- 19,000 people, significant

    assets (schools, office buildings, etc), budget of

    $4B pa.

    l No appraisal of Resource Investments to Value and

    Benefits derived e.g. For the next 5 years >$20Bmay be invested, what will be the Value Outcomes?

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    Programmes, Projects and Investmentsl Major recent programmes include SEMP and SES- $B`s.

    The intended impact was/is to strengthen the Ministry andthe Education Sector

    l Very difficult to validate the business case andDevelopment Planning of these in the absence of defined

    outcomes and a Ministry Development Modell Difficult to tie back and to achieve balance in the

    Education Value Chain and to Value Outcomesl Difficult to understand what value and learning derived

    from recent programmes and consultancies

    l Valuable data obviously exists from Programmes etc butdifficult to comprehend because of standard models notused

    l No proven New Project Development Planning Methodobserved in use- Lots of Planning reports which lackcoherency

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    People Engagement, Change and Transition

    l The major Programmes envisage majorChange but the Strategy, Plan, Process,

    Organisation and Resources to supportChange Management not seen

    l This is a key Risk Management and

    mitigating factor for major Programmesl An example of incomplete planning andexecution of major projects

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    SummaryThe fundamental message is:

    l Lack of clarity, alignment and integration of Mandate, Vision,Mission, Strategic Objectives and Value Outcomes with:

    l Strategies, Operations, Business Processes, OrganisationStructure, Resources, Performance Management andInstitutional Structures

    l Causes- Improper Planning and Methods, a lack ofStandardisation and people development to understand andimplement these, as well as the understanding and applicationof a proven Leadership and Governance Process by StrategicExecutive Leadershipand at best vagueness of IntegratedManagement

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    VISIONING

    2626

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    Ministry of EducationVisioning

    2727

    Table of Contents

    Vision of the Ministry 28

    Mission of the Ministry 29

    Strategic Objectives 30

    Vision for our Children of T&T 31-41

    Key stakeholder expectations 42-62Key Performance Measures examples 63-72

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    VISION:

    The Ministry will be:

    A high performing, dynamic and vibrant

    organisation, responsive to the needs of

    stakeholders and which works collaboratively,

    efficiently and effectively to educate and develop an

    intelligent, versatile, productive and well rounded

    child.

    2828

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    MISSION:

    To Educate and Develop Children who are:

    l Able to fulfill their full potential

    l Academically balanced

    l Healthy and growing normally

    l Well adjusted socially and culturallyl Emotionally mature and happy

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    STRATEGIC OBJECTIVES

    1. Educate and develop the children of our nation

    2. Design and develop a quality education system

    3. Understand and satisfy the needs of key

    stakeholders

    4. Develop a high performing and dynamicorganisation

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    Vision for Our Children of Trinidad &Tobago

    A. Children who will achieve their full potential

    1. Function with a purpose based on love, value, family life,

    service and aesthetic expression2. Understand and participate constructively in their career and

    vocational pathway

    3. Able to cope with daily challenges, set healthy boundaries andmake wise social choices

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    Vision for Our Childrenof Trinidad & Tobago contd

    4. Productive achievers, role models with good work ethics

    5. Will function at their best with a strong sense of

    commitment to their interests and activities

    6. Optimize their God-given talents to advantage

    7. Enterprising and responsible in risk taking

    8. Recover quickly from setbacks and disappointments9. Achieve economic well-being and make a positive

    contribution to society

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    Vision for Our Childrenof Trinidad & Tobago contd

    B. Children who are adequately prepared educationally tofulfill their potential

    1. Prepared to participate in society as appropriate to their age.

    2. Academically balanced to be productive (Combination of

    appropriate skills and competencies)3. Skilled in critical and creative thinking, problem-solving,

    visioning, thinking outside the box and receptive to newideas

    4. Skilled in the use of current technology and the Internet(cyber wellness)

    5. Proficient in a second language

    3333

    Vision for O r Children

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    Vision for Our Childrenof Trinidad & Tobago contd

    C. Children who are adequately developed socially andculturally

    1. Productive and have good self-image

    2. Enquiring, confident and strong among their peers, and

    emotionally secure, open, honest and emphatic in

    relationships

    3. Competent to interact and communicate with others, within

    different social settings and environments

    3434

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    4. Patriotic and courageous in civic affairs and proud to be

    identified as members of the National and Caribbean

    Community

    5. Historically aware, including knowledge of our people

    6. Capable of informed participation in the democratic and

    political process

    7. Capable of functioning with good character and values in

    their culture

    3535

    Vision for Our Childrenof Trinidad & Tobago contd

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    8. Respectful of the law, Authority, the Rights of Others, creative

    imagination in its different forms and of the right to divergent

    views

    9. Developed with interpersonal and language skills

    10. Environmentally aware, protective of the physical

    environment and demonstrates an understanding of

    sustainable development

    3636

    Vision for Our Childrenof Trinidad & Tobago contd

    Vision for Our Children

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    11. Able to lead, have good governance skills, are competent torespond to the challenges of new roles in multiple contexts

    and are able to manage conflict

    12. Humanely aware of the less fortunate and thedisadvantaged and committed to contributing to the welfare

    of our community and country

    13. Functioning with an honest sense of family and community14. Proficient in dealing with daily conditions

    15. Skilled in finding a safe place to think and grow

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    Vision for Our Childrenof Trinidad & Tobago contd

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    16. Confident in themselves, self motivated, enterprising and

    pursues Self Education and life long Self Development and

    able to work independently and with others17. Capable of finding assistance if they are abused or

    neglected

    18. Spiritually aware with the emotional and intellectualresources to pursue their spiritual growth

    3838

    Vision for Our Childrenof Trinidad & Tobago contd

    Vi i f O Child

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    19. Appreciative of the contribution of the arts to daily life,

    cultural identity and diversity, locally, regionally and

    internationally

    20. Able to express themselves through the arts

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    Vision for Our Childrenof Trinidad & Tobago contd

    Vision for Our Children

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    D. Children who are Healthy and Growing normally

    1. Secure and Safe in their home, school, and community

    2. Physically fit, mentally alert, well nourished, andpsychologically sound

    3. Active in exercise, sports, games and recreation

    4. Capable of wholesome interaction with peers

    5. Morally prepared for a productive life

    6. Adequately developed neurologically to overcome learning,speaking, hearing, focusing, and memory or mobilitychallenges

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    Vision for Our Childrenof Trinidad & Tobago contd

    Vi i f O Child

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    E. Children who are Emotionally Developed, Mature andHappy

    1. Able to enjoy daily life, have fun and express happiness and

    positive emotions2. Participants in entertainment and celebration

    3. Established in their peer group, satisfied with their life and

    able to achieve meaning in their lives

    4. Mature and able to become full-fledged, productive and

    enterprising citizens

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    Vision for Our Childrenof Trinidad & Tobago contd

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    What we will provide to

    our Key Stakeholders

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    KEY STAKEHOLDERS

    4343

    Teachers and Principals 44

    Students 45Parents 46-48

    Government and Ministers 49-50

    THA 51

    Examination Bodies 52-53Denominational Boards 54

    Leadership 55

    Employees 56-57

    Teaching Service Commission 58TTUTA 59

    Post Secondary and Tertiary Institutions 60

    Textbook Writers and Publishers 61

    Ministry of Finance 62

    T T h d P i i l

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    To Teachers and Principals:

    l Relevant well-defined curriculuml Non -contact time for planning and marking student scripts etc.

    l Relevant resources and materials

    l Participation in decision-making

    l Clear career path and promotional opportunitiesl Caring and competent teachers

    l Recognition for excellence

    l Fair remuneration

    l Timely resolution of HR issues

    l Prompt processing of retirement benefits

    l Safe healthy and secure working environment

    4444

    T St d t

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    To Students:

    l Teachers who are competent, qualified, technology up to

    date, committed, nurturing, focused, interested, fair,respectful, in tuned, punctual and regular on the job.

    l Quality curriculum which caters to students needs anddelivers interesting and diverse educational experiences forhappy learning

    l Relevant instructional material

    l Diverse and interesting educational experiences

    l Equal opportunity

    l Quality,safe and secure physical environment and amenities

    l Participation in the decision making process

    l Respect from peers

    l Relevant and appropriate student support services

    4545

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    To Parents:

    l Recognition of their childs potential for success

    l An environment for the fair treatment of their children

    l Equal access and opportunities to schooling and learning(ECCE, primary, secondary, repeaters, advance proficiency,tech/voc)

    l Development of the talents and skills of their children

    l Development of social and interpersonal skills of their children

    l Caring and competent teachers

    l Access to the principal and teachers

    l Access to special education needs schools

    l Education & development of their children to enable them topass their exams

    4646

    T P t td

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    To Parents contd:

    l Various levels of certification and recognition of their childrenl A safe, secure and healthy environment which will also protect

    the children from physical and emotional abuse

    l An inclusive education system and environment

    l Information about the affairs of the school and child and a

    mechanism for feedback

    l A participatory role in school affairs and in decision-making

    (voices to be heard by teachers, principals and supervisors)

    l Guidance and support for proper parenting

    4747

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    To Parents contd:

    l Access to student support services, including special

    education needs and disabilities assessments

    l Identification and clarification of authorized personnel to deal

    with related issues

    4848

    T G t d Mi i t

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    To Government and Ministers:

    l An education system that produces a well-rounded child who

    can contribute meaningfully to national development and nationbuilding.

    l Strong intellectual capacity as a foundation for sustainabledevelopment

    l Well informed citizensl Excellent customer service

    l Provision of accurate information on all projects undertakenwithin the education system to ensure transparency,

    accountability, good governance and value for moneyl Proactive approach in the education system leadership,

    management and operations to avoid unnecessary conflicts(e.g. marching, protest action)

    4949

    T G t d Mi i t td

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    l Effective leadership

    l A well informed and effectively communicated Vision andMission

    l A well formulated and shared strategic direction

    l Organizational integration, synergy and cohesiveness

    l Excellent institutional and internal structures and processes todeliver quality services

    l Fairness and equity in the system

    l Practice of good work ethics and a fair days work

    l A feedback loop in the system that includes the public

    l Structured and effective monitoring and evaluation system in use

    5050

    To Government and Ministers contd:

    T THA

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    To THA:

    l A relationship that recognizes the THA act in dealing with

    Tobago

    l Inclusive collaborative and shared decision making in policies

    l Communication and effective sharing of information

    l Training and other aspects of development that impact

    education

    l Participation in educational activities and meetings

    5151

    To Examination Bodies:

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    To Examination Bodies:

    l Participation, involvement and partnering in the syllabus

    development and education processl Trained and qualified personnel in the overall examination

    process, including appropriate knowledge, skills and accurate

    supervisionl Honouring and fulfillment of agreement and contracts

    l Suitable accommodation and environment

    l Timely payments

    l A willingness to engage with and embrace change

    l Accurate and timely responses and information

    5252

    To Examination Bodies contd:

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    l Support in the examination marking process

    l Participation of MOE personnel in examination bodies affairs

    l Confidentiality and security of examination - papers, processes,

    centres etc.l Use of state of the art technologies

    l Efficient communication systems linking examination bodies to

    the MOE and schoolsl Access to school for pretesting and piloting

    l Well prepared students

    5353

    To Examination Bodies cont d:

    To Denominational Boards:

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    To Denominational Boards:

    l Maintain their particular ethos and autonomyl Relevant and appropriate support services to satisfy their

    specific needs

    l Most relevant and qualified teachers for the respective

    denominational bodyl Assign students based on their choice

    l Quick and appropriate levels of resources includinginfrastructure, funding etc.

    l Timely and efficient information and communicationl Timely resolution of problems e.g. teacher transfers

    l Recognition and appreciation

    5454

    T L d hi (E ti C )

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    To Leadership (Executive Core):

    l Effective support for a shared visionl Mutual respect

    l Adherence to policy guidelines

    l Efficient and effective professional performance including

    proactive managers who managel High performing and competent staff

    l Good intra and inter organizational relationships

    l Timely and accurate information and responses to issues and

    meeting deadlinesl Support for development of career paths

    l Clear lines of communication

    l Fair and decent working conditions for all employees

    5555

    T E l

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    To Employees:

    l

    Transformational leadersl Safe, comfortable and aesthetically pleasing work environment

    which complies with OSHA requirements

    l Opportunities for professional development and promotionl Mentoring, coaching, support and a clear direction

    l Appropriate work/life balance

    l Appropriate mechanisms to be aware of and understand

    policies

    l Participation and involvement in decision making

    5656

    T E l td

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    To Employees contd:

    l Appropriate levels of communicationl Fairness and transparency

    l Timely processing of benefits

    l Coordinated and efficient operations and appropriate resources

    l Reasonable deadlines, demands and requirements

    l Reasonable proximity to work areas in relation to home

    l Recognition and reward for work excellence and competence

    5757

    To Teaching Service Commission

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    To Teaching Service Commission

    l Expeditious, complete and accurate submission of

    information especially in relation to appointments,

    promotion and disciplinary matters

    l Effective interpretation of policies, procedures etc.

    l Appropriate levels of personnel for interview panels and

    disciplinary tribunalsl Timely investigation and unbiased reporting

    5858

    To TTUTA:

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    To TTUTA:

    l Respectl Appropriate and effective levels of communicationl Collaboration, consultation and involvement prior to

    decision makingl Systems and policies to safeguard the well being of their

    membersl Appropriate dispute resolution mechanisms

    l Timely remittance of member duesl Fair remuneration for their members

    5959

    To Post Secondary & Tertiary

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    To Post Secondary & TertiaryInstitutions:

    l Information, guidance and access to curriculum input and

    training opportunities

    l Quality entrants into their system

    l Opportunities to collaborate on areas and sites for research, in

    addition to having data on students and staff

    l Access to the ministrys expertise e.g. for part-time lecturing

    l Employment opportunities for their graduates

    l Opportunities for consultancies

    6060

    T T tb k W it & P bli h

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    To Textbook Writers & Publishers:

    l A level playing field to achieve fair assessment

    and evaluation

    l Access to curriculum being offeredl A forum to present their material

    l An understanding of market opportunities

    l Timely payments

    l Communication

    6161

    To Ministry of Finance:

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    To Ministry of Finance:

    l Proper alignment of plans and deployment of resourceswith the governments strategic direction

    l Compliance with all financial guidelines, regulations and

    Exchequer and Ordinance Actl Accurate and prompt budgetingl Proper accountability in the use of resourcesl Use of proper procurement proceduresl Justification for movement of resourcesl Accurate and timely reporting

    6262

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    Key Performance

    Measures A Model

    Key Performance MeasuresA Model

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    A Model

    MOETransform.Initiatives Schools

    Formal Providers of Ed. and

    Dev., Services to Children

    -Student population,demographics, etc.-Ed. Sector Teacher

    requirements-Other key resource

    requirements

    Parents

    Other key children Ed.&Dev. Support ServicesPartners

    Other key childrenEd. & Dev.Support Services

    Partners

    Leadership, Governance & Integrated Management

    Data & Evidence Based Information / Resource Requirements / Engagement, Change & Transition

    Legislation / Transition to Tertiary, Lifelong and Technical Learning and Work

    TheMarket

    ChildrenValue

    Outcomes

    Parents

    SchoolSuper.

    &Support

    ServicesChildren(Home)

    6464

    K P f M M d l

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    Key Performance Measures Model

    l Examples of Performance Measures: Student School

    Parents District Ministry of Education The Education Market

    Leadership

    6565

    Key Performance Measures - Examples

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    y p

    STUDENT:

    1. Examination Results (e.g. National Tests, SEA,NCSE, CXC, CAPE, CVQ)

    2. Competition Results (e.g. Visual and Performing Arts,Physical Education)

    3. Discipline (e.g. Fewer suspensions, fewer case referrals)

    4. Attendance (e.g. Regularity and Punctuality)

    5. Drop out rate

    6. Youth Development Activities (e.g. Scouts, Cadets etc.)

    7. Community Involvement

    8. Health and Wellness

    9. Potential

    10. Social and Cultural Development

    11. Emotional Development 6666

    Key Performance Measures - Examples

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    SCHOOL:1. Student Examination Results2. Incidence of Indiscipline

    3. Participation in Co-Curricula activities (School, District & National)

    4. Teacher Capability, Capacity and Morale

    5. Curriculum Implementation6. Staff Regularity and Punctuality

    7. Principal/Staff Relationship

    8. Parental Engagement & Satisfaction

    9. Key Education and Development Stakeholder Partnering10. Physical Environment and Services

    11. Safety and Security

    12. Overall School Management6767

    Key Performance Measures Examples

    K P f M E l

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    PARENTS:

    1. Involvement in School Life (e.g. PTA)

    2.

    Supervision of Student3. Provision of Resources for Student

    4. Provision of Voluntary Services

    5. Communication

    6868

    Key Performance Measures - Examples

    Key Performance Measures - Examples

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    DISTRICT:

    1. Supervision of School Operations

    2. Curriculum Support

    3. Provision of Training of School & District Personnel

    4. Support for School Based Management

    5. Implementation of the Education & Development Policies &

    Plans

    6. Relationship and Communication with Head Office and

    Schools

    7. Evaluation of Schools6969

    y p

    K P f M E l

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    Ministry of Education:

    1. Education Sector Strategic Direction, Policy, Planning,

    Design, Development and Implementation

    2. Institutional Capability and Capacity to Support the

    Education Sector

    3. Provision of Infrastructure, Goods, Services, Funding

    and Required Resources

    4. Level of Satisfaction of Key Stakeholders

    7070

    Key Performance Measures - Examples

    Key Performance Measures - Examples

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    The Education Market:

    1. Value of Education and Development

    2. Student Population and its Demographics

    3. Education Sector Teacher and other core Service

    Provider Requirements

    4. Understanding of other Key ResourceRequirements

    5. Understanding of Key Stakeholder expectations7171

    y p

    Key Performance Measures Examples

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    Key Performance Measures Examples

    1. Strategy and Strategy Implementation

    2. Tone at the Top

    3. Risk Management4. Measuring and Monitoring Strategy Implementation

    5. Transformational Initiatives Management

    6. Leadership Evaluation, Compensation and Succession

    Planning7. Single-voice Communication to Key Stakeholders

    8. Leadership Team Dynamics

    Leadership and Governance:

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    Ministry of Education

    Strategies

    7373

    Why Strategies?

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    Why Strategies?

    l To understand the Big steps which must beperformed to move the Ministry from its presentstate to where it wants to be and what it has toachieve.

    l To know and share with key stakeholders whatare the Big priorities to be performed

    l To establish the basis for Integrated Planning,

    Management and the prioritised allocation ofresources

    l To establish the basis for the next stage ofCorporate Planning 7474

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    The Strategies

    7575

    Strategy 1

    National Mandate and

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    National Mandate and

    Authority for Childrens

    Education & Development

    Prepare and Validate the case for a single NationalAuthority (e.g. MOE) to lead and take responsibility for the

    Education and Development of children.

    Formulate strategies, plans and processes, includingcollaborative and Partnering mechanisms, to successfully

    implement and satisfy the National Responsibility.

    Strategy 2

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    Institutional Capabilityand Capacity

    l Develop the institutional capability and

    capacity of the Ministry to be able to

    effectively pursue and achieve Vision,

    Mission and Strategic Objectives

    7777

    Strategy 2.0

    L d hi G &

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    Leadership, Governance &Integrated Management

    l Adopt/Adapt and Implement best practice Leadership & GovernanceProcess

    l Allocate appropriate time for strategic versus operations management

    matters

    l Sustain effective SET meetings

    l Make Strategy implementation & reporting the basis for SET meetings

    l Market, communicate & build understanding of the Vision, Mission,

    Strategy and Performance of the Ministry among Stakeholders and

    consistently solicit feedback

    7878

    Strategy 2.1

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    Organisation Structure

    l Re-design & align organisation structure to ensure

    implementation & management of strategies,

    transformation initiatives & processes, plus effective

    allocation & alignment of resources

    l Align People resources & roles into new designed

    organisation structurel Formulate a Human Resource Management

    strategy and design and develop HRM processes,7979

    Strategy 2.2

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    Key Performance Measures

    l Design and agree key performance measures

    l Require planning, management and reporting

    using the key performance measures,

    supported by, Vision, Mission, Strategic

    objectives & Value outcomes for children

    8080

    Strategy 2.3

    C t Pl i

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    Corporate Planning

    l Develop the Corporate and Implementation Plan

    for the Ministry using the Vision, Mission,

    Strategic Objectives, Value Outcomes for

    Children, Key Performance Measures,

    Strategies and Critical Success Factors as the

    basis for the next stage of planning.

    8181

    Strategy 2.4

    P li i

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    Policiesl Adopt, formulate & implement relevant policies for

    governance, priority business areas, key stakeholder

    partnering and processes with the involvement of relevant

    stakeholders

    l Inventory, categorize, communicate & build understanding

    of policies with relevant key stakeholders

    l Develop monitoring, evaluation, compliance andcontinuous improvement mechanisms to keep policies up

    to date and in use8282

    Strategy 2.5

    B i P

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    Business Processes

    l Design and agree high level Business Processes of the Ministry

    l Design, develop and implement leading practice processes,

    including required integration, related policies, key resource

    requirements, roles and responsibilities and performancemeasures and indicators

    l Train assigned and related process persons to understand, lead

    and perform process activities

    l Design, develop and implement mechanisms for reporting,

    evaluation, management and continuous improvement of business

    processes8383

    Ministry of Education

    cti

    on

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    Business Process ModelCore Business Processes

    EducationResearch

    and Evaluation

    EducationPolicies

    and Planning

    StudentExaminations,

    Testing and

    Assessments

    Childrens Understanding

    and Needs

    TeachingAnd

    TeacherDevelopment

    SchoolManagement and

    Supervision

    Partners inSupport of

    Education andDevelopment

    of Children

    SchoolsNetwork

    and Districts

    Special

    StudentNeeds

    Education

    Adult,Tech/Voc

    AndDistanceLearning

    TextbookRental

    InstructionalResearch,Materials

    Developmentand

    Publications

    SchoolsBroadcasting

    andEducation

    TV

    Disciplineand

    Peace Promotion

    ChildrenHealthTesting

    Common Business ProcessesStudent

    Nutrition

    Scholarships

    ServicesDesign and Development

    C

    hil

    dr

    en

    Va

    lu

    e

    O

    ut

    co

    m

    esSa

    tis

    fa

    cti

    LegalAnd

    Regulatory

    Library-National-Schools

    Monitoringand

    Evaluation

    Leadership, Governance and Integrated Management

    CurriculumPlanning

    and Development

    ParentsAwareness

    andParticipation

    Ministry of Education

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    Support Processes General Business Planning and Management

    Finance and Accounts HRM- Employee Assistance; Occupational Research ICT Internal Audit Legal Performance Analysis and Reporting Security Facilities Procurement Programme and Projects Planning and Management CommunicationsRegistry, documentation and file managementCapture of institutional knowledge Change and Transition Quality Management General Admin Support Services Partner Management e.g.- PTSC

    8585

    Strategy 2.7

    Information System Management

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    Information System Managementl Prepare Strategic Information System Plan for the Ministry

    and use this plan as the guide for further Information and Communications

    Systems Planning and Implementation.

    l Identify stand alone, relatively easy to implement information and

    communication systems which can add immediate value e.g.

    - MOE interactive website, linked to tt.connect

    - Ministry wide intranet and VOIP system (data & voice)

    - Hotline for receiving complaints and transfer to

    responsible parties for action

    - Student exams and assessment performance tracking system

    - Document archival and retrieval system

    - IHRIS, GIS, Asset Register etc. 8686

    Strategy 3.0

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    Education System

    l Design, develop and agree the framework of a

    Quality and leading practice Education and

    Development system

    l Use the framework as a standard and basis for

    Education and Development, Planning,

    transformation and vision achievement

    8787

    Education and Development System A Model

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    MINISTRY Transform.Initiatives

    Schools

    Formal Providers of Ed. and

    Dev., Services to Children

    -Student population,demographics, etc.-Ed. Sector Teacher

    requirements-Other key resource

    requirements

    Parents

    Other key children Ed.&Dev. Support Services

    Partners

    Other key childrenEd. & Dev.

    Support ServicesPartners

    Leadership, Governance & Integrated Management

    Data & Evidence Based Information / Resource Requirements / Engagement, Change & TransitionLegislation / Transition to Tertiary, Lifelong and Technical Learning and Work

    TheMarket

    ChildrenValue

    Outcomes

    Parents

    SchoolSuper.

    &Support

    ServicesChildren/Students

    8888

    Strategy 4

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    School Supervision and Support

    l Design and develop a complete framework for School Supervisionand Support to satisfy the needs, strategy, services and resource

    requirements of schools and the Value Outcomes for Children,

    including key School Based Performance Measures

    l Review current status of School Supervision and Support, including

    the status of improvement initiatives, in the context of Value

    Outcomes for School Supervision and the Vision for our Children

    l Develop and implement plans to fully operate the framework for

    School Supervision, including training and development,

    measurement, reporting, monitoring and evaluation8989

    Strategy 5

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    gy

    Schoolsl Design and develop a standard framework for the leadership

    and management of schools (SBM) to contribute to the

    satisfaction of the Value Outcomes for children

    l Assess the School Management System against the agreedSBM framework and identify issues for rationalisation and

    improvement

    l Develop and implement plan to operationalise the schoolbased management framework in a quality manner at the

    different levels of schooling (ECCE, Primary, Secondary etc.)

    including, School Development Planning, Teacher Mentoring,9090

    School Based Management

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    g A Model

    9191

    KeyStake.

    Engage.

    Teachers

    ChildrenValue

    Outcome

    School Supervision

    Leadership, Governance and Integrated Management(The Principal and Leadership Team)

    StudentServices

    StudentsPhysicalInfra.And

    Environ.

    Teaching&

    OtherServicesDelivery

    Support Services

    Exam.Test.

    &Assess.

    Strategy 5.1

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    ECCEl Consistently research and understand the

    population and trends, requirements and

    demographics of children 0 5 years old

    l Design, develop and implement an ECCE

    education and development Strategy and

    system which are integrated, well managed and

    regulated and assures quality performance,

    equity, accessibility and a universal standard of9292

    Strategy 6

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    Children

    l Research, develop and sustain understanding of

    Children and their requirements, population trends and

    demographics of Children

    l Design, develop and implement strategies, plans and

    systems to satisfy the requirements of Children

    9393

    U d t di th Child

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    Understanding the Children

    Illustrative Age Groups:

    - Birth to 3 yrs

    - ECCE 3yrs > 4 yrs

    - Primary 5 yrs > 11yrs

    - Secondary 12 yrs > 16 yrs

    - CAPE 16 yrs > 18 yrs

    Gender Religion/Ethnicity Health and Well being to Learn Home/Economic Background 9494

    Strategy 6.1

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    Inclusive Education

    l Research, understand and prioritise the factors

    of Exclusion which impede learning and

    development in Children

    l Design and develop strategies and mechanisms

    for the appropriate Inclusion of children into the

    process of Learning, Education and Development

    9595

    Strategy 7

    S i t b id d t

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    Services to be provided toChildren

    l Design and keep up to date the schedule andbasis for Services to be provided to children toSupport their Education and Development

    l Design and develop strategies, mechanismsand Systems, including Partnering and

    Outsourcing arrangements for the delivery ofServices (e.g. Denominational Boards, EFCL,NSDSL)

    9696

    Ministry of Education

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    Illustrative Services for the Education and Development of Children

    l Pregnancy to Early Childhoodl Parenting and Family Life

    l Academic Schooling-ECCE-Primary-Secondary-Special Ed-Adult Learning-Tech Voc-Transitioning

    -Post Secondaryl Health

    -Disabilities Screening and Testing (Hearing, Vision,Neurodevelopmental, HIV-AIDS, etc )-Nutrition and Meals-Physical Development

    l Sports, Games and Recreationl Character Development

    l Social and Culturall Career Counselling, Self Planning, Self Education and Potential Developmentl Cyber Wellness/ Technology Awareness and Competencel Environmental Awarenessl Spiritual Awarenessl Securityl Transportl Leadership, Governance and Conflict Management 9797

    Ministry of Education

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    Illustrative Institutions for Delivery of Services

    MOE MSTTE MOH MOSD MOCD MOYS MPA (ICT) NGO's Private Organisations

    Business International Organisations Regional Organisations (CXC) Nat. Security Arts and Culture Office of PM- Info Service

    Universities Parents/ Guardians

    9898

    Strategy 8

    The Education Sector Market

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    The Education Sector Marketl Define and categorise the Market information required to be

    understood and updated on a sustained basis for effective functioning

    of the Education and Development System for Children

    l Design and Develop the systems, activities and relevant relationships

    (e.g. CSO, UWI, UTT, NGOs etc.) including resources and

    organisation for sustained capture, data-warehousing and reporting of

    Education Sector Market information

    l Use the Market research and information to inform, plan and improve

    the development of the Education and Development system

    9999

    Strategy 9

    Standardisation &

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    Standardisation &Simplification

    l Design and agree key areas for standardisation& simplification

    l Design, develop, promote and implementleading practice standards in all areas relevantto their use

    l

    Evaluate and continuously improve standards

    100100

    Strategy 10

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    Approaches & Methodologies

    l Consistently apply tested, proven, state of

    the art and approved approaches and

    methods to all key initiatives of the

    Ministry

    101101

    Strategy 11

    Transformation Initiatives

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    Transformation Initiatives

    l Establish Proven Standard Approach and Methodology fordeveloping, planning and managing transformationinitiatives

    l Review past and all existing and planned Transformation

    and Improvement initiatives to extract value and learningsand bring current projects into context and alignment withStrategy, plus restructure and re-plan as necessary

    l Re-examine how Programme and Project Management is

    structured, performed and integrated into the overallbusiness of the Ministry and update as necessary inrelation to planned transformation initiatives

    102102

    Strategy 12

    People Engagement

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    People Engagement,Change and Transition

    (Key Success Factor for Implementation)

    l Develop Strategy, Plan, Resource

    Requirements and basis for implementation

    management, evaluation and reporting of

    People Engagement, Change and Transition,

    across the Education Sector

    103103

    Summary of Strategies

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    y g

    1. National Mandate and Authority Validation and Implementation2. Ministry Institutional Capability and Capacity Development

    3. Education System design, development and implementation

    4. School Supervision and Support System

    5. School Based Management System6. Children Understanding

    7. Services to be provided to Children

    8. Education Sector Market information understanding and use

    9. Standardisation and Simplification across the Education Sector10. Proven Approaches and Methodologies in use

    11. Alignment and effective management of Transformation Initiatives

    12. People Engagement, Change and Transition Management104104

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    CRITICAL SUCCESS

    FACTORS

    105105

    CRITICAL SUCCESS FACTORS

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    1.Leadership Team:l Participation, understanding, buy in and commitment

    by the leadership team to action the strategy

    2.Change & Transformation:l Understanding of the magnitude of change and

    transformation and how to design, develop, plan,resource and implement the strategy, change andtransformation

    106106

    CRITICAL SUCCESS FACTORScontd

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    3. Resources:

    l Mobilization and deployment of the right resourcecapability and capacity to plan and execute the

    strategy

    4. Quick Wins:

    l Identification, planning and implementation of

    Quick Wins to build momentum and support forimplementation of the strategy to effect change andtransformation.

    107107

    contd

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    Some Modelsnow available

    108108

    Key Models:(Standardisation to Simplify Understanding)

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    (Standardisation to Simplify Understanding)

    1. Institutional Development Model

    2. Education and Development of Children Model

    3. The Education and Development System

    4. School Based Management Model5. Services An Illustrative Framework

    6. Business Processes Model

    7. Performance Measures A Model

    8. Examples of Performance Measures

    9. Leadership and Governance Process (to adapt)109109

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    Immediate Next Steps

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    l Approve Strategy at Ministry level; at Cabinet level

    l Leadership Team Building & Role Agreement in Strategy

    Implementationl Build Understanding, Consensus and Commitment to Action and

    support, amongst Key stakeholders

    l Mobilise Resources:

    - Governing /Steering Team- Key implementation Teams

    - Support Resources (Accommodation etc.)

    - Funding

    - Time and Effort Commitment

    l Build and Sustain Implementation momentum

    - Define, agree, plan, resource and implement quick wins (setcriteria for the selection of quick wins)

    - Report, communicate, recognise and celebrate successes111111

    Immediate Next Steps contd

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    l Identify and appoint Executive Leader for StrategyImplementation

    l Define and agree Roles of Teams

    - SET

    - Steering/Governing Teams- Implementation Teams

    - P&PM of Strategy

    l Prepare Preliminary Milestone Plan

    l Prepare Outline Timeframe for Strategy Implementationl Prepare Preliminary Investment estimate for Strategy

    Implementation

    l Agree, in principle, outline budget requirements

    Immediate Next Steps contd

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    l Design and agree the Approach and Method for

    further Planning and Implementation of the Strategy

    l Initiate Strategy and Plan for People Engagement,

    Change, Transition and building of Trust

    l Prepare preliminary organisation structure

    l Review, update and agree Governments Education

    and Development Policy for Children

    p