STRATA OWNERS DAY ˜˚˛6...campaign that stopped “sunset clawbacks” where developers would deliberately slow completion of their buildings so that they could tear up off-the-plan

PLATINUM SPONSORS

ProgramSATURDAY, 30 APRIL 2016

SMC FUNCTION CENTRE

STRATAOWNERSDAY 2016



STRATA OWNERS DAY PROGRAM 1

Welcome

Welcome to the Strata Community Australia (NSW) Strata Owners Day where you have the opportunity to learn, share and meet with people who also live in strata.

SCA (NSW) is about connecting people who have made strata a part of their lives whether it’s as an owner, occupier, strata manager or service provider. Strata Owners Day is an event like no other offered in the strata sector. It’s where you can access information and hear from experts on the complexities of strata living.

This year we have a very exciting line up starting with Jimmy Thomson, Sydney Morning Herald columnist and Flat Chat website owner here to run his Flat Chat Live session. With Jimmy as moderator sharing his many strata stories, this is an opportunity to put your questions to a panel of strata experts and hear how others deal with similar issues in their properties.

We will be covering important issues such as how the new legislation will affect you (there are some big changes coming) as well as topics such as greening your building; how to add value and keep costs down; and dispute resolution.

A number of our strata service providers have also come along to showcase their products and services offered specifically to the strata sector. Please take the time to talk to them and see what’s on offer that might help you and your strata scheme.

We hope you enjoy the day, learn something you didn’t know before and make new acquaintances.

Greg HaywoodPresidentSCA (NSW)

PLATINUM

GOLD

SILVER

BRONZE

SCA (NSW) Sponsors


Program

TIME SESSION

8.30am Trade exhibition and registration opens

9.00am Welcome address from Greg Haywood, SCA (NSW) President

9.20am

Jimmy Thomson – Flat Chat Live PanelNew Strata Legislation withAnne Maree Paull, CHU Strata Insurance;Matthew Jenkins, Bannermans Lawyers; andRichard Holloway, SCA (NSW) Trainer.

10.30am Morning Tea

11.00 am

Green your Building with Paul Keating from Strata Community Insurance andMelinda Dewsnap, City of Sydney; Andre Boerema, Sydney Water andChristine Byrne, Green Strata.

11.45am

Adding Value to your Building and Keeping Costs Down with Paul Keating from Strata Community Insurance and speakers from: • Butler Box• Macquarie Bank• Quatrix• Longitude Insurance• Solutions in Engineering• Aerial by Drone

1.00pm Lunch

2.00pm

Jimmy Thomson - Flat Chat Live PanelDealing with Disputes withMichael Courtney, NSW Fair Trading and Marcus Browne, Strata Unit, NSW Fair Trading.

2.40pm Policy & Laws- the Provision of Telecommunications to Strata Communities - Department of Communications.

3.00pm Afternoon Tea

3.30pmThings to do Before Buying into Strata with: Richard Phillipps, Turnbull Bowles Lawyers and Wal Dobrow, Biv Reports.

4.00pmInteractive Wrap up session.Announce trade passport winner, exhibitor prizes and key takeaways of the day.

4.30pm Close

Your Facilitators


Catherine LezerCatherine is chair of two of the buildings where she owns property. Always seeking to be involved in her community

she has been actively dealing with legal matters, upgrades, defects and a multitude of day to day strata matters. In each building Catherine is driving implementation of sustainable projects which are saving the stratas’ significantly on energy costs/carbon emissions as well creating a commercial advantage. Catherine willingly shares knowledge and is currently a chair of the SCA (NSW) Strata Owners Committee. Her passion for the strata and high energy has led her to write numerous articles for industry publications and present the strata industry to government and community audiences in presentations and information sessions.

Jimmy ThomsonJimmy is an author, journalist and scriptwriter who writes Flat Chat, a popular weekly column on apartment living

for the Sydney Morning Herald. Last year, its related website received more than 190,000 unique visitors who read almost 400,000 pages. He is regularly heard on ABC radio, talking about strata, and in 2014 he launched Title magazine, an up-market publication for apartment dwellers. Its website titlemagazine.com.au is still going strong. As a journalist, Jimmy’s exposure of scandals in the apartment building industry has led to changes in the law, including developers being banned from demanding proxy votes as part of sales contracts. He also contributed to a recent campaign that stopped “sunset clawbacks” where developers would deliberately slow completion of their buildings so that they could tear up off-the-plan sales contracts and re-sell the units at a much higher price. A prolific author, Jimmy has had 10 books published. The latest, Tunnel Rats Vs The Taliban (co-written with Sandy MacGregor), about Australian army engineers in Afghanistan, was published by Allen and Unwin in August 2015. Jimmy has created or co-created three successful TV drama series in Australia including the acclaimed Rain Shadow, starring Rachel Ward, as well as Crash Palace for Fox TV and Sky UK, and Breakers for Channel 10 and the BBC. He has been nominated three times for Australian Writers Guild ‘Awgie’ awards for best sitcom. Jimmy settled in Australia in 1988, having worked in Glasgow, London, Kenya and New Zealand.

Paul KeatingCo-Founder & Managing Director, Strata Community InsuranceWith over 30 years’ experience in insurance and financial

services, Paul has overseen business in both board and executive positions. He co-founded Strata Community Insurance in March 2014 and is the company’s Managing Director. Prior to this Paul spent 8 years as Managing Director at CHU and BCB, and 13 years at Zurich Financial Services. Paul has worked within the insurance markets of the USA, Canada, the UK, Switzerland, Japan, Hong Kong, Singapore and United Arab Emirates. Paul holds an executive MBA from the University of NSW and is a Senior Associate of the Australian & New Zealand Institute of Insurance & Finance (ANZIIF). Paul is also a Fellow of the Australian Institute of Company Directors, and an Associate Fellow of the Australian Institute of Management.

Marcus BrowneMarcus, Team Leader, Strata Unit of Fair Trading – has been in the dispute resolution field for 9 years in the areas

of employment, tenancy and strata. Specifically, Marcus has been with Fair Trading for the last 18 months specialising in strata complaints and is an accredited mediator.

Christine ByrneChristine is the Founder and President of Green Strata– a not for profit organisation focused on helping owners in residential

strata improve the sustainability of their common property and their community of residents. In 2014 Green Strata’s work was recognised through a Green Globe Award from the NSW Government. Chris has been an office-bearer on executive committees for over 20 years and is a life member of the Owners Corporation Network.

Jenny StrongBusiness Development Director Jenny Strong has worked with Macquarie’s Business Banking division since 1999, and

specialises in helping strata management businesses and their owners grow their business – and ultimately their wealth. She is known for finding creative solutions to complex problems, and offering solutions which are tailored to the sector’s unique back office challenges with the aim of driving efficiency and productivity. Macquarie is the banker of choice for the strata market, and its expertise also covers a diverse range of banking services including DEFT for streamlined levy collection, automation of accounts receivables payables and investment accounts, as well as credit cards, leasing, financial planning, business and personal lending. Jenny holds a Bachelor of Law and a Bachelor of Business from Queensland University of Technology. Jenny relocated to Sydney in 2015 to work more extensively with the strata market in NSW. She has been an active member of the SCA for over 10 years.

Peter BerneyPeter is the National Business Development Manager for Solutions in Engineering group of companies which have

provided reports for the strata industry since commencing business in Glebe in 1984. Several years ago they began trading internationally and have successfully transferred their renowned report writing skills to New Zealand, North America and the United Arab Emirates, providing quality reports on building assets. Peter has conducted hundreds of strata specific seminars within the strata and real estate industry around Australia and in North America. He has served as a board member for SCA (Vic) and currently sits on no less than 7 state and national SCA Committees. Peter was awarded the SCA (NSW) Max Dunn Award in 2015.

Anne Maree PaullCHU NSW & ACT State ManagerWith over 30 years experience in insurance and financial services, with roles in

finance, marketing, product and business development. She holds a degree in Economics from Sydney University majoring in accounting and law. An insurance specialist, who sees the growing and ever changing strata industry as the place to be, particularly with the current NSW Law Reform. As a strata owner herself, she understands the underlying risks associated with unlimited personal liability. However, she is mindful that not all owners are in the same informed position and need to be educated about the risks and potential exposure to liability.

Matthew JenkinsMatthew is the General Manager of Bannermans Lawyers, Sydney’s leading strata law firm which provides

specialised legal services for the strata industry, the development industry and the construction industry. He heads the strata and development team at Bannermans and has been a member of the firm since it’s opening. Matthew practices in all aspects of strata and community title law. Matthew has a keen interest in education and training. He demonstrates his commitment by presenting education seminars to owners and strata managers. His experience of the industry and in the courts enables him to identify issues and provide solutions at the highest level.

Wal DobrowFAPI FREI REIV (Aust) BIV Reports Pty Limited Wal has been a registered valuer since 1984. In addition to

his own successful valuation practice, he has worked in the VGs and was manager of valuation at Hiller Parker’s head office where he personally valued 45% of the major development projects planned for the Sydney CBD with over $2.5 billion worth of real estate due diligence. He is on the Strata Industry Working Group and wrote the Common Property Memorandum that solves around 98% of all problems in strata properties dealing with repairs, maintenance and responsibility. He is the architect of the new strata legislation dealing with strata termination in NSW where compensation is determined in the Land and Environment Court. He is a Director of BIV Reports Pty Limited which is the largest provider of WHS reports, asbestos registers, sinking fund plans and building insurance valuations in NSW with over 66% of the strata market.

Lorraine ScottDirector, Aerial by DroneLorraine has a strong passion for bringing innovative solutions to industry,

with experience in sales and senior management spanning over 20 years, including 10 years in residential and commercial real estate and 9 years in business development and senior management for one of Australia’s largest providers to the insurance industry. In 2014, having immediately seen the potential for drones to reduce cost, claim cycle times and risk to personnel, specifically to the building and insurance industry, Lorraine set out to build a national infrastructure of the best drone pilots and capabilities in Australia. Aerial by Drone is now a national company offering aerial inspections to provide better outcomes to builders, insurers, asset managers, brokers, claim assessors and their customers. Aerial by Drone has team of over 40 pilots located throughout Australia incorporating the latest in technology from manned and unmanned aircraft with a multitude of different sensors, enabling various reporting outcomes from accurate measurements to geo referencing and thermal imaging.

Your speakers


Your speakers


Melinda DewsnapMelinda manages Residential Sustainability Programs at the City of Sydney. The City of Sydney is committed to support

owners and building and strata managers to improve the energy and water efficiency of apartment buildings; reducing environmental impacts and saving money. The City adopted its Residential Apartment Sustainability Plan in 2015 and offers grants, training and support to enhance your buildings performance.

Michael CourtneyMichael is the Manager of NSW Fair Trading’s Strata Mediation Services. He has more than 20 years’ experience dealing in

strata matters. During this time, Michael has mediated in some of the most complex and protracted strata disputes and provides advice and expertise to a panel of mediators delivering dispute resolution services across NSW. Michael is a senior advisor in Fair Trading and his expertise is often utilised by policy officers, senior executives and Ministers. In addition, Michael conducts seminars and training on strata and community living legislation for industry, lot owners and staff.

Richard HollowayRichard is a well know identity within the strata and community sector. An accomplished educator,

mentor, corporate performer and business advisor to the industry over the last 30 plus years. Richard brings considerable experience to all educational programs. Being a regular presenter within the profession he has also lectured at TAFE and University, mentored employees and business owners as well as representing the industry on government committees and bodies. Richard is a Fellow, Life Member and holder of the Presidents and Max Dunn Awards of SCA (NSW) and is a member of the convention Committee and the Education Committee. He has been integral to the development of the sector in NSW and active participant in the development of CPD and the national education and accreditation programme. Richard regularly consults to the industry on strategy, education and training both in NSW and nationally.

Kamal PatelKamal has been working in the General Insurance Sector for over 25 years. His early career focus was in the

corporate insurance sector working on blue chip accounts with Australia’s leading international insurance brokers. He has spent the last 10 years as the Senior Broking Manager for BAC specialising in strata insurance and has recently joined Longitude Insurance in the role of Senior Manager. Kamal regularly conducts Strata insurance & compliance training for strata managers and lot owners including other key stake holders working in the strata sector. Kamal has also worked with many industry peak bodies including the Australian Private Hospitals Association, NSW Bar Association & NSW Law Society, NSW Real Estate Institute and has actively been involved in education programs and committees including design and creation of industry risk transfer and risk management programs. Kamal is also actively involved with Owners Corporation Network (OCN) and sits on the SCA (NSW) Policy & Legislative Committee. He is considered one of the strata industry’s leading advisor’s on insurance contracts and claims negotiations.

Piers HillButler Box Piers is an authority on the deployment of business to consumer self service solutions.

Since 1997 Piers has spent almost 20 years overseeing the roll out of over 4,500 self service solutions across all States and Territories of Australia. Piers has experienced first-hand the ever evolving expectations and demands of consumers in an increasingly time poor world. As part of his research prior to establishing Butler Box, Piers recently travelled to the USA and Europe to view how technology and self service solutions are adding convenience for those living in Strata Communities.

Jeff ShawcrossJeff has 35 years of experience in the design and implementation of Communications, Data

and Security Systems. He successfully managed Europe-wide Projects for Siemens and Ford Motor Company and is the Founder of Quatrix Pty Ltd based in Sydney. Quatrix specialise in the upgrade or retro-fit of Security, MATV and Communications systems in Strata buildings in Sydney. When Intercoms, CCTV, Access Control (fob or card reader) are available they provide peace of mind for residents, Duty of Care for the Executive Committee and add value to the Building.

Philip MasonPhilip is the Assistant Secretary of the Market Structure Branch in the Commonwealth Department

of Communications and the Arts. Philip is a long serving officer with the department. He has worked in a range of areas over the years, but with a particular focus on network regulation, competition, consumer access, and emerging issues. Recent significant projects in which he has been involved include the National Broadband Network and its regulatory framework, the Vertigan Review of telecommunications regulation, and the telecommunications in new developments policy.

Richard PhillippsRichard practices in strata law, community title law, land and environment law and residential building law. These

areas involve Richard in many other areas of law that affect people who live in group dwellings, such as home owners warranty law, defamation law, the law of meeting procedure, the law relating to easements and the law relating to company title. Richard’s practice combines litigation in Courts and Tribunals, general advice and assistance and the drafting of a range of documents including by-laws, deeds and community management statements. Richard is enthusiastic about his areas of practice because they are all ‘people law’; they deal with the lives and interests of real people in real situations.

Trade Exhibition Floor Plan


Lectern Coffee

Station

2

3

4

5

6

7

8

12

1314 15 16

17

18 22 23 24 25

19

9

20





Trade Exhibitors

Morning Tea SponsorBase Services Australia

Lunch SponsorAGC Roofing

Satchel Insert Sponsors

SmartWebs

Solutions in Engineering

Chambers Russell Lawyers

MYBOS

Maximum security

EXHIBITORSTABLE SPONSORS

2 Strata Community Insurance

3 Quatrix

4 Bannermans Lawyers

5 Strata Unit Underwriters

6 Building and Waterproofing Reports Australia

7 3 Colours

12 Base Services Australia

13 CHU

14 Magnatex

15 Premier Painting

16 Turnbull Bowles Lawyers

17 Equity Elevator Management Pty Ltd

18 Crimsafe

19 Enlighten Australia

20 Douglas Wright

22 Longitude Insurance

24 StrataLoans

25 Butlerbox

Building and Waterproo�ng Reports Australia

www.bwra.com.au




Not a SCA (NSW) member and would like

to be involved?If you work or live in the strata industry in NSW then you can benefit by joining

Strata Community Australia (NSW). Ask one of our friendly SCA (NSW) staff at the registration desk for a

membership form or visit our website www.nsw.stratacommunity.org.au




Strata Community Australia (NSW)Level 1, Suite 102845 Pacific Highway, Chatswood NSW 2067Phone: (02) 9492 8200Fax: (02) 9492 8298email: [email protected] www.nsw.stratacommunity.org.au

SATURDAY 30 APRIL 2016

SYDNEY MASONIC CENTRE

66 GOULBURN STREET SYDNEY

SYDNEY MASONIC CENTRESydney Masonic Centre is located at 66 Goulburn Street and is only a short stroll from both Museum Station and Central Station. For your added convenience, delegate car parking can be found at Secure Parking station, diagonally opposite SMC. For applicable parking hours and daily rates, click on this Secure Parking, Goulburn Street web-link.

ARRIVING BY TRAIN?The closest is Museum Station (300 metres or 4 minute walk) and then Central Station (700 metres or 8 minutes) which are also an easy walk to the SMC.

To walk from Museum Station, simply take the Castlereagh Street “EXIT” out of Museum station, then turn LEFT heading south down Castlereagh Street. At the first intersection (Castlereagh & Goulburn Streets), turn right to SMC main entrance on Goulburn Street.

Documents

STRATA OWNERS DAY ˜˚˛6...campaign that stopped “sunset clawbacks” where developers would deliberately slow completion of their buildings so that they could tear up off-the-plan