STIHL Incorporated Version 2018-01 Repair Timetables

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Table of Contents: Dealer Instructions page 2 STIHL Incorporated Limited Warranty Policy pages 3, 4 Repair Timetables: MS Chainsaws pages 5-7 MS Chainsaws Non-Current Models pages 8-10 FS Trimmers & Brushcutters page 11-14 FS Clearing Saws page 15 FS Gearbox Attachments page 16 KM Kombi Tool Machines page 17 KM Kombi Tool Attachments page 18 HS Hedge Trimmers page 19 HL Extended Reach Hedge Trimmers page 20 HT Pole Pruners page 21 FC Edgers page 22 BG, SH Handheld Blowers page 23 BR Backpack Blowers page 24, 25 Battery Powered Products pages 26, 27 Batteries pages 27 RMI Robotic Lawnmowers pages 28 RB Gasoline Pressure Washers page 29 Pressure Washers-Discontinued Models page 30 Vacuum Cleaners page 30 MM Multi Engine Models & MM Attachments page 31 SR Engine Driven Backpack Sprayers page 32 SG Manual Pump Sprayers page 33 TS Cut-Off Machines pages 34, 35 GS Concrete Cutters page 36 BT Boring Gears & Drills page 37 MSE Corded Electric Chainsaws page 38 Corded Electric Power Tools page 39 Hand Tools & Miscellaneous (hand pruners, hand saws, etc.) page 39 KW 85 Power Sweeper page 40 SP 200 Special Harvester page 41 USG & HOS Saw Chain Grinders page 42 P 840 Water Pump page 42 Failure Code Listing page 43

Version 2018-01 (Replaces 2017-01) Effective January 1, 2018

STIHL Incorporated Repair Timetables


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STIHL Dealer Instructions The flat rate repair times listed in this booklet are effective for labor reimbursement for STIHL warranty repairs performed by Authorized STIHL Dealers. All claims, once approved, will be credited in accordance with these time frames at the hourly rate assigned at the time. Diagnostic time, cleaning, time to complete the repair, and test running are included in the repair times, whenever applicable. Only one labor code can be entered on a STIHL warranty claim. If there are multiple repairs needed to the same machine, the highest time allotted for one of the repairs in most cases is sufficient to cover the other repairs as well. For example, the time allotted to replace the piston/cylinder includes time for testing for air leaks, replacing crankshaft seals or replacing/repairing the carburetor. The time allotted for ignition module replacement includes testing the stop switch and ignition system wires. The time allotted for carburetor repairs also includes checking and replacing fuel lines and tank vents. In some cases it may be necessary to perform multiple repairs on the same machine that require separate diagnoses and removal of different housings, shrouds, etc. in order to access different areas of the machine. In these cases choose the code for the repair that allows the highest allotted time. If the highest time allotted is not sufficient to cover the other repairs, it will be necessary to contact your STIHL Distribution Center’s Service Department for authorization to increase the repair time. Determine the proper labor code from the labor code menu on STIHL eService or this manual and select the code in the space provided on the claim. It is not necessary to enter a repair time on the claim. This will be calculated from the labor code and corresponding model number you provide on the claim. The repair times provided represent the appropriate time needed to complete a repair by technicians who have received STIHL service training and who utilize the proper tools and procedures described in the various STIHL workshop manuals. Service training, workshop manuals and STIHL special tools are available from your STIHL Distribution Center.

Submission of STIHL Warranty Claims All warranty claims must be submitted within 30 days of the repair date to be considered for warranty reimbursement. Do not send warranty claims or parts directly to STIHL Incorporated unless notified by STIHL to do so.

Warranty Parts Return Place all the parts that were replaced on the warranty claim into a bag or box and tag or label the part with the corresponding warranty claim number. Retain the parts for 90 days from the date you submit the warranty claim. You will be notified by STIHL Incorporated or your STIHL Distribution Center to return the parts if they are needed for further examination. Note: it is important that the part matches the information on the warranty claim and be the same part that was replaced. Any parts received by STIHL that do not match the machine or information listed on the claim or do not fall within the guidelines of STIHL Incorporated’s limited warranty policy will have the entire claim credit debited back to the dealer. Ignition modules, carburetors, pistons, cylinders, crankshafts, crankcases and complete machines that are submitted for warranty consideration may need to be returned with the claim number (or paper claim form) to your STIHL Distribution Center before the claim is processed. If you are unsure what parts are required to be returned, contact your STIHL Distribution Center’s Service Department. If the parts are not required to be returned, retain them for 90 days from the date the warranty claim is submitted. From time to time you may receive a letter and return shipping label from STIHL asking that a part be returned from a specific warranty claim. If you receive a parts return request letter, return the parts labeled with the corresponding warranty claim number per the instructions using the shipping label supplied with the letter. You may scrap the parts locally if you do not receive a request to return the parts within 90 days from the date you submitted the warranty claim.


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STIHL Incorporated

Limited Warranty Policy Effective January 1, 2017 1. Limited Warranty Coverage Any failure due to defects in materials or workmanship occurring during the applicable warranty period, subject to the exclusions and limitations set forth in the following paragraphs. Limited warranty coverage applies only to STIHL products that are purchased from authorized STIHL dealers located in the United States and U.S. territories. 2. Persons Covered By This Limited Warranty A. The original retail purchaser herein referred to as the “Consumer”. 3. Limited Warranty Period The following respective limited warranty time periods apply to STIHL products: A. For gasoline powered chain saws and 120 volt A.C. electric chain saws (and the guide bar and saw chain loop assembled as an integral part of the machine), excluding top handle models and GS concrete cutter: 1. One year from date of purchase when used for personal non-income producing household purposes. 2. Three months from date of purchase when used for profit or non-profit organizational, commercial, professional, rental or income producing purposes. B. For gasoline powered and battery powered top handle chain saw models and GS concrete cutter (and the guide bar and saw chain loop assembled as an integral part of the machine): 1. Three months from the date of purchase. C. For gasoline powered and 120 volt A.C. powered trimmers, brushcutters, clearing saws, blowers, gasoline powered sprayers, vacuum/shredders, hedge trimmers, edgers, tree pruners, power sweepers, KM and MM multi-tool machines and their respective attachments, accessory gearbox attachments, vacuum cleaners, BT drill and auger models (and their respective attachments purchased as an integral part of the machine at the same time the machine is purchased): 1. Two years from the date of purchase except for rental use. 2. Three months for rental use from date the product is placed into rental service. D. For battery powered tools (excluding top handle chain saws and cut-off machines), rechargeable batteries and battery chargers: 1. Three years from date of purchase when used for personal non-income producing household purposes. 2. Two years from date of purchase when used for profit or non-profit organizational, commercial, professional, or income producing purposes. 3. Three months for rental use from date the product is placed into rental service. E. For all pressure washers including the engine, pump, hoses and pressure washer accessories: 1. Two years from date of purchase when used for personal non-income producing household purposes. 2. One year from date of purchase when used for profit or non-profit organizational, commercial, professional, or income producing purposes. 3. Three months for rental use from date the product is placed into rental service. F. For all gasoline powered and battery powered STIHL cut-off machines, cut-off machine wheels, cut-off machine attachments, GS concrete cutter and GS attachments: 1. Three months from the date of purchase. G. For all SG manual pump sprayers: 1. One year from the date of purchase except for rental use. 2. Three months for rental use from date the product is placed into rental service. H. Double warranty coverage: For gasoline powered chain saws and gasoline powered power tools (and their respective attachments purchased as an integral part of the machine at the same time the machine is purchased), excluding the products listed in paragraphs 3B, 3D, 3E and 3F when used for personal non-income producing household purposes sold after January 1, 2011; the limited warranty time periods described in paragraphs 3.A.1 and 3.C.1 will be doubled if the original Consumer purchases a 6-pack of STIHL HP Ultra 2-cycle engine oil (any size containers) or a minimum of one gallon of STIHL MotoMix® premixed fuel at the time the machine is purchased. The Consumer’s invoice must reflect the STIHL HP Ultra oil or STIHL MotoMix® fuel purchase and machine purchase along with the machine’s serial number. The Consumer should retain a copy of the invoice for the length of the limited warranty time period as proof of purchase. STIHL Incorporated reserves the right to request a copy of the invoice to verify limited warranty coverage in the event a warranty repair is made to the machine. Double Warranty coverage is only eligible at the time a new product is purchased. 1. Double warranty coverage does not apply for top handle chain saws, pressure washers, TS cut-off machines, GS concrete cutters, non-gasoline powered products or products used for profit or non-profit organizational, commercial, professional, rental or income producing purposes. I. Drive shaft limited warranty: The flexible and solid drive cables on STIHL FS trimmers, brushcutters, clearing saws; FC edgers, HT fixed length pole pruners (HT telescoping shafts are excluded), KM and MM multi-task tools, KM attachments, and HL hedge trimmer models are warranted to the original retail purchaser for as long as the appropriate spare part continues to remain available from STIHL. Products used for rental use are excluded. J. Hand tool limited warranty: All STIHL model PA axes, PH hedge shears, PL loppers, PP pruners and PS pruning saws are warranted to the original Consumer for as long as the appropriate spare part or product continues to be available from STIHL. Products used for rental use are excluded. K. Replacement attachments, cutting tools, and cutting heads (except for those purchased as an integral part of the machines described in paragraphs 3A through 3G), auger bits and drill bits, repair parts, forestry apparel and all other STIHL accessories or products not described in paragraphs 3A through 3G: 1. Three months from the date of purchase.


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4. Warrantor STIHL Incorporated 536 Viking Drive Virginia Beach, VA 23452 STIHL Customer Service phone number: (800) 467-8445 Internet website: www.stihlusa.com 5. Emission Control Systems Limited Warranty Coverage STIHL products designed to meet Federal EPA and California emissions standards for small non-road utility engines have additional emission control system limited warranty coverage. An explanation of the emission control system limited warranty coverage can be found in the instruction manual supplied with the product. 6. Warranty Exclusions, Limitations and Rights A. The following are not covered by this limited warranty: 1. STIHL products purchased from anyone other than an authorized STIHL dealer located in the United States or U.S. territories. The STIHL limited warranty may not be transferred by the Consumer to any subsequent purchaser. Only STIHL Incorporated can transfer the limited warranty to a subsequent purchaser. 2. Repairs or replacements or any failure resulting from such repairs or replacements not performed by an authorized STIHL dealer located in the United States or U.S. territories. 3. Any failure resulting from the use of parts or components not supplied by STIHL. 4. Parts or components not supplied by STIHL, or STIHL parts or components that have been modified. 5. Repairs made necessary by gasoline containing more than 10% (E10) ethanol content (i.e. E15, E25, E30, E50, E85). 6. Any failure that results from accident, impact, abuse, misuse, neglect, mishandling, dulling of cutting edges, or failure to operate, maintain, or store the product in accordance with the information provided in the instruction manual supplied with the product. 7. Items or service required when performing normal and regular maintenance of the product including but not limited to valve adjustments, spark plugs, filters, lubricants, starter cords, carburetor adjustments, engine tune-ups, sharpening, cleaning of combustion deposits, winterizing materials, storage, etc. 8. Normal adjustments, recommended maintenance, or storage preparation as described in the instruction manual supplied with the product. 9. Repairs made necessary by normal wear, improper maintenance, improper lubrication, improper storage, dirt, abrasives, impact, moisture, water, water mineral deposits, rain, snow, freezing, rust, corrosion, varnish, stale fuel, gasoline additives, fuel deposits, carbon deposits, oil deposits or other similar conditions. 10. Repairs made necessary due to improper oil mix ratios or the use of oils and other lubricants not specified in the product’s instruction manual. 11. Any failure caused by lubricants not supplied or recommended by STIHL. 12. Any failure resulting from the use of improper tools or improper repair procedures. 13. Improper voltage for electric products and batteries that have been exposed to temperatures beyond those specified in the product’s instruction manual, batteries that have not been properly charged or batteries that have reached their useful life. B. THE WARRANTOR WILL NOT BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES. THERE ARE NO EXPRESS WARRANTIES OTHER THAN THOSE SET FORTH HEREIN. ANY WARRANTY IMPLIED BY STATE LAW (WHETHER OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR USE OR OTHERWISE) SHALL BE EFFECTIVE FOR ANY PRODUCT ONLY FOR THE DURATION OF THE APPLICABLE LIMITED WARRANTY PERIOD LISTED IN PARAGRAPH 3. SOME STATES DO NOT ALLOW EXCLUSIONS OF INCIDENTAL OR CONSEQUENTIAL DAMAGES AND/OR LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE EXCLUSIONS AND LIMITATIONS MAY NOT APPLY TO YOU. C. THIS LIMITED WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS THAT VARY FROM STATE TO STATE. 7. Duties of the Dealer A. Complete the product registration information and submit it to STIHL Incorporated within ten (10) days of purchase, electronically or at the address set forth in paragraph 4. Product registration is recommended, but not required in order to obtain warranty service. B. Provide the Consumer with a copy of the STIHL Limited Warranty Policy at the time of the product purchase. The STIHL Limited Warranty Policy can be obtained at www.stihlusa.com or contact STIHL Incorporated at the address set forth in paragraph 4. 8. Duties of the Consumer A. Use reasonable care in the maintenance, operation, and storage of the product as explained in the instruction manual. B. Should any failure covered by this limited warranty occur, the Consumer must deliver or ship the product to any authorized STIHL dealer in the United States or U.S. territories for repair and provide proof of purchase date. Freight costs and transportation charges if any, will be borne by the Consumer. C. The Consumer should retain a copy of the invoice for the length of the limited warranty time period as proof of purchase. STIHL Incorporated reserves the right to request a copy of the invoice to verify limited warranty coverage in the event a warranty repair is made to the machine. 9. Duties of the Warrantor A. Any defective product or component covered by this limited warranty will be repaired or replaced at the option of the warrantor at no cost to the Consumer. B. Product failures covered by this limited warranty will be scheduled and repaired according to the normal workflow of the authorized STIHL dealer to whom the product is delivered for service depending upon the availability of replacement parts. C. If the Consumer does not receive satisfactory results from the authorized STIHL dealer, the Consumer may contact the STIHL Customer Service Department at the address set forth in paragraph 4.

http://www.stihlusa.com/

https://www.stihlusa.com/WebContent/CMSFileLibrary/downloads/Limited-Warranty-Policy.pdf


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Chainsaw Repair Times Repair times are in minutes

Code

Type of Repair MS150C

MS150TC MS019T MS191T

MS192C MS192T

MS192TC MS193C MS193T

MS020T MS200

MS200T MS201C MS201T

MS201C-M MS201TC-M

1 Replace crankcase, crankcase gasket or re-seal crankcase. Includes air leak test.

60 110 60 60 140 140 140

2 Replace engine housing or cylinder shroud.

110 100 100

3 Replace crankshaft main bearing(s). Includes air leak test. 60 110 60 60 130 130 130

4 Replace crankshaft seal(s). Includes air leak test. 40 55 40 40 60 60 60

5 Replace tank filler cap. 6 6 6 6 6 6 6

6 Replace cylinder and/or piston. Includes air leak test and repair of components causing failure.

60 110 60 60 70 70 70

7 Replace ignition module or flywheel. Includes stop circuit test. 30 30 30 30 30 30 30

8 Replace fuel tank line, tank vent, or fuel pick-up body. 25 25 25 25 25 25 25

9 Replace intake manifold or intake flange, including leak test. 30 100 30 30 30 30 30

10 Repair or replace carburetor. Includes fuel system testing. 25 35 25 25 35 35 35

11 Replace fuel tank housing. 100 20 100 100 30 30 30

12 Replace oil pick-up/delivery line. Includes oil output test. 25 25 25 25 30 30 30

13 Replace oil pump and/or drive gear. Includes oil output test. 30 40 30 30 30 30 30

14 Replace rear handle frame or handle housing. 30 20 30 30 45 45 45

15 Repair or replace rewind starter. 20 20 20 20 20 20 20

16 Repair or replace clutch, clutch shoes or clutch springs. 20 20 20 20 20 20 20

17 Repair chain brake, including check for proper function. 20 20 20 20 20 20 20

18 Replace muffler. 15 20 15 15 25 20 20 19 Replace air filter or filter housing. 15 15 15 15 15 15 15

22 Repair or replace stop switch. Includes circuit testing. 20 20 20 20 20 20 20

26 Replaces solenoid valve or M-Tronic wiring. Incl. diagnostics and function tests.

40

35 Engine diagnosis only to determine failures requiring unit replacement. 25 25 25 25 25 25 25

40 Miscellaneous repairs and other repairs not listed. 15 15 15 15 15 15 15

45 Handling allowance only - no labor. 5 5 5 5 5 5 5 50 No labor. 0 0 0 0 0 0 0


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Code

Type of Repair

MS170 MS180

MS180C

MS171 MS181

MS181C MS211

MS211C MS250

MS250C MS251

MS251C

MS241 MS261

MS261C MS271 MS291

1 Replace crankcase, crankcase gasket or re-seal crankcase. Includes air leak test. 110 120 120 120 120 120

2 Replace engine housing or cylinder shroud. 110 120 120 15 15 15

3 Replace crankshaft main bearing(s). Includes air leak test. 110 120 120 110 110 110

4 Replace crankshaft seal(s). Includes air leak test. 55 60 60 50 50 50

5 Replace tank filler cap. 6 6 6 6 6 6

6 Replace cylinder and/or piston. Includes air leak test and repair of components causing failure. 110 110 110 60 60 60

7 Replace ignition module or flywheel. Includes stop circuit test. 30 30 30 30 30 30

8 Replace fuel tank line, tank vent, or fuel pick-up body. 25 25 25 25 25 25

9 Replace intake manifold or intake flange, including leak test. 100 45 45 30 30 30

10 Repair or replace carburetor. Includes fuel system testing. 35 35 35 35 35 35

11 Replace fuel tank housing. 20 120 120 25 25 25

12 Replace oil pick-up/delivery line. Includes oil output test. 30 30 30 30 30 30

13 Replace oil pump and/or drive gear. Includes oil output test. 40 40 40 30 30 30

14 Replace rear handle frame or handle housing. 20 25 25 25 25

15 Repair or replace rewind starter. 20 20 20 20 20 20

16 Repair or replace clutch, clutch shoes or clutch springs. 20 20 20 20 20 20

17 Repair chain brake, including check for proper function. 20 25 25 35 35 35

18 Replace muffler. 20 20 20 15 15 15

19 Replace air filter or filter housing. 15 15 15 15 15 15

22 Repair or replace stop switch. Includes circuit testing. 20 20 20 20 20 20

25 Replace front handle. 15

26 Replace solenoid valve or M-Tronic wiring. Includes diagnostic and function tests. 40

35 Engine diagnosis only to determine failures requiring unit replacement. 25 25 25 25 25 25

40 Miscellaneous repairs and other repairs not listed. 15 15 15 15 15 15

45 Handling allowance only - no labor. 5 5 5 5 5 5 50 No labor. 0 0 0 0 0 0


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Code

Type of Repair MS362

MS362C MS311 MS391

MS461

MS441 MS441C MS661C MS880

1 Replace crankcase, crankcase gasket or re-seal crankcase. Includes air leak test. 130 135 135 130 140 140 140 150

2 Replace engine housing or cylinder shroud. 15 15 15 15 15 15 15 15

3 Replace crankshaft main bearing(s). Includes air leak test. 120 120 120 120 130 130 130 135

4 Replace crankshaft seal(s). Includes air leak test. 60 60 60 60 60 60 65 70

5 Replace tank filler cap. 6 6 6 6 6 6 6 6


60 60 60 60 80 80 60 60

7 Replace ignition module or flywheel. Includes stop circuit test. 30 30 30 30 30 30 30 30

8 Replace fuel tank line, tank vent, or fuel pick-up body. 25 25 25 25 25 25 25 25

9 Replace intake manifold or intake flange, including leak test. 30 30 30 30 30 30 45 45

10 Repair or replace carburetor. Includes fuel system testing. 35 35 35 35 35 35 35 45

11 Replace fuel tank housing. 30 35 35 30 35 35 45 40

12 Replace oil pick-up/delivery line. Includes oil output test. 30 30 30 30 30 30 30 30

13 Replace oil pump and/or drive gear. Includes oil output test. 30 30 30 30 30 30 30 30

14 Replace rear handle frame or handle housing. 30 30 30 45 40

15 Repair or replace rewind starter. 20 20 20 20 20 20 20 20

16 Repair or replace clutch, clutch shoes or clutch springs. 20 20 20 20 20 20 20 20

17 Repair chain brake, including check for proper function. 25 35 35 35 35 35 35 35

18 Replace muffler. 20 15 15 15 15 15 15 15 19 Replace air filter or filter housing. 15 15 15 15 15 15 15 15

20 Replace heating element(s) on “Arctic” saws includes diagnostic and function test.

25 25 25 25

21 Replace generator on “Arctic” saws. Includes diagnostic and function tests. 30 30 30 30

22 Repair or replace stop switch. Includes circuit testing. 20 20 20 20 20 20 20 20

23 Replace throttle cable. 35 35 24 Replace carburetor housing. 40 40 25 Replace front handle. 15 15 15 20 20 20

26 Replace solenoid valve or M-Tronic wiring. Includes diagnostic and function tests.

40 40 40

35 Engine diagnosis only to determine failures requiring unit replacement. 25 25 25 25 25 25 25 25

40 Miscellaneous repairs and other repairs not listed. 15 15 15 15 15 15 15 15

45 Handling allowance only - no labor. 5 5 5 5 5 5 5 5 50 No labor. 0 0 0 0 0 0 0 0


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Chainsaw Repair Times Non-Current Models Repair times are in minutes

Code

Type of Repair

MS009 MS009L MS010 MS011 MS012

MS015

MS017 MS018

MS020

MS021 MS023 MS025 MS210

MS210C MS230

MS230C

MS024 MS026 MS260

MS028

1 Replace crankcase, crankcase gasket or re-seal crankcase. Includes air leak test. 130 120 110 120 120 120 125

2 Replace engine housing or cylinder shroud. 40 20 110 20 120 15 15





90 125 110 70 110 60 60








14 Replace rear handle frame or handle housing. 30 20 20 20 25 25 25



17 Repair chain brake, including check for proper function. 30 25 20 25 25 35 35







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Code

Type of Repair

MS270 MS270C MS280

MS280C

MS029 MS039 MS290 MS310 MS390

MS031 MS032

MS034 MS036 MS360 MS361

MS361C

MS038

MS041

MS042 MS048


2 Replace engine housing or cylinder shroud. 15 140 25 15 15 15 30 15





80 110 60 60 60 60 60 60

7 Replace ignition module or flywheel. Includes stop circuit test. 30 30 30 30 30 30 40 30


9 Replace intake manifold or intake flange, including leak test. 30 45 30 30 30 35 30 35


11 Replace fuel tank housing. 25 140 30 30 35 30 25 30

12 Replace oil pick-up/delivery line. Includes oil output test. 30 30 20 30 30 20 20 30

13 Replace oil pump and/or drive gear. Includes oil output test. 30 30 25 30 30 25 25 25

14 Replace rear handle frame or handle housing. 40 30 25 30 30 30

15 Repair or replace rewind starter. 20 20 20 20 20 25 20 20

16 Repair or replace clutch, clutch shoes or clutch springs. 20 20 20 20 20 25 20 20

17 Repair chain brake, including check for proper function. 35 25 35 25 35 35 30 30

18 Replace muffler. 15 15 20 20 15 15 20 15 19 Replace air filter or filter housing. 15 15 15 15 15 15 15 15

20 Replace heating element(s) on “Arctic” saws includes diagnostic and function test.

25

21 Replace generator on “Arctic” saws. Includes diagnostic and function tests. 30


25 Replace front handle. 15 15



45 Handling allowance only - no labor. 5 5 5 5 5 5 5 5 50 No labor. 0 0 0 0 0 0 0 0


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Code

Type of Repair

MS045 MS056

MS044 MS046 MS440 MS460

MS064 MS066 MS650 MS660

MS051 MS075 MS076

MS084 MS088

MS070 MS090

MS08S


2 Replace engine housing or cylinder shroud. 25 15 15 35 15 15 20





60 60 60 70 60 75 60








14 Replace rear handle frame or handle housing. 25 30 45 35 40 25 20 15 Repair or replace rewind starter. 20 20 20 20 20 20 20


17 Repair chain brake, including check for proper function. 30 35 35 30 35


20 Replace heating element(s) on “Arctic” saws includes diagnostic and function test. 25

21 Replace generator on “Arctic” saws. Includes diagnostic and function tests. 30






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Trimmer & Brushcutter Repair Times Repair times are in minutes

Code

Type of Repair

FS36 FS40 FS44

FS38 FS40C FS45

FS45C FS46

FS46C FS50C

FS48 FS50 FS51 FS52

FS56C

FS56RC FS70RC

FS55 FS55C FS55R

FS55RC

FS56 FS60 FS61 FS62

FS65 FS66



4 Replace crankshaft seal(s). Includes air leak test. 50 55 50 50 55 55 5 Replace tank filler cap. 6 6 6 6 6 6 6

6 Replace cylinder and/or piston. Includes air leak test and repair of components causing failure. 60 50 50 50 50 50 50


8 Replace fuel tank line, tank vent, or fuel pick-up body. 25 20 20 20 20 20 20 9 Replace intake manifold or intake flange. 40 20 20 20 20 20 20


11 Repair throttle control. 30 20 20 20 20 20 20 12 Repair or replace rewind starter. 25 15 15 15 15 15 15


14 Replace muffler. 30 15 15 15 15 15 15 15 Replace air filter or filter housing. 25 15 15 15 15 15 15 16 Repair or replace stop switch. Includes circuit testing. 25 25 25 25 25 25 25 17 Replace clutch housing. 25 20 20 20 20 20 20 18 Replace drive shaft and/or drive tube. 25 30 25 30 30 25 25 19 Replace bearing liner in drive tube. 20 20 20 20 20 20 20 Replace limit stop or deflector. 15 15 15 15 15 15 15 21 Replace gearbox assembly or arbor shaft assembly. 15 15 15 15 15 15 22 Replace fuel tank. 25 20 20 20 20 20 20 26 Replace gears and/or bearings in gearbox. 30 30 30 30


40 Miscellaneous repairs and other repairs not listed. 15 15 15 15 15 15 15 45 Handling allowance only - no labor. 5 5 5 5 5 5 5 50 No labor. 0 0 0 0 0 0 0


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Code

Type of Repair

FS72

FS74 FS76

FS75

FS81

FS83

FS80 FS80R FS85

FS85R

FS86 FS88


3 Replace crankshaft main bearing(s). Includes air leak test. 90 90 100 100 100 100 100 4 Replace crankshaft seal(s). Includes air leak test. 55 55 55 55 55 55 55 5 Replace tank filler cap. 6 6 6 6 6 6 6

6 Replace cylinder and/or piston. Includes air leak test and repair of components causing failure. 50 50 55 50 70 55 50


8 Replace fuel tank line, tank vent, or fuel pick-up body. 20 20 20 20 20 20 25 9 Replace intake manifold or intake flange. 20 20 20 20 20 20 20

10 Repair or replace carburetor. Includes fuel system testing. 30 30 30 30 30 30 30 11 Repair throttle control. 20 20 25 20 25 25 20 12 Repair or replace rewind starter. 15 15 15 15 15 15 15 13 Repair or replace clutch, clutch shoes or clutch springs. 20 20 20 20 20 20 20 14 Replace muffler. 15 15 15 15 15 15 15 15 Replace air filter or filter housing. 15 15 15 15 15 15 15 16 Repair or replace stop switch. Includes circuit testing. 25 25 25 25 25 25 25 17 Replace clutch housing. 20 20 20 20 20 20 20 18 Replace drive shaft and/or drive tube. 25 25 25 25 25 25 25 19 Replace bearing liner in drive tube. 20 20 20 20 20 20 20 20 Replace limit stop or deflector. 15 15 15 15 15 15 15 21 Replace gearbox assembly or arbor shaft assembly. 15 15 15 15 15 15 15 22 Replace fuel tank. 20 25 20 20 20 20 20 26 Replace gears and/or bearings in gearbox. 30 30 30 30 30


40 Miscellaneous repairs and other repairs not listed. 15 15 15 15 15 15 15 45 Handling allowance only - no labor. 5 5 5 5 5 5 5 50 No labor. 0 0 0 0 0 0 0


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Code

Type of Repair FS94R

FS96

FR106 FR108 FS106 FS108

FS90 FS90R

FS100RX FS110

FS110R FS110RX

FS130

FS91 FS91R FS111

FS111R FS111RX

FS131 FS131R

FS240 FS240R

1 Replace short block. 50 50



4 Replace crankshaft seal(s). Includes air leak test. 60 55 65 70 70 60 5 Replace tank filler cap. 6 6 6 6 6 6



8 Replace fuel tank line, tank vent, or fuel pick-up body. 20 20 20 20 20 20 9 Replace intake manifold or intake flange. 20 20 20 20 20 20


11 Repair throttle control. 30 20 25 25 25 25 12 Repair or replace rewind starter. 15 15 15 15 15 15 13 Repair or replace clutch, clutch shoes or clutch springs. 20 20 30 20 20 35 14 Replace muffler. 15 15 15 15 15 15 15 Replace air filter or filter housing. 15 15 15 15 15 15 16 Repair or replace stop switch. Includes circuit testing. 25 25 25 25 25 25 17 Replace clutch housing. 20 20 30 20 20 40 18 Replace drive shaft and/or drive tube. 25 25 25 25 25 25 19 Replace bearing liner in drive tube. 20 20 25 20 20 20 20 Replace limit stop or deflector. 15 15 15 15 15 15 21 Replace gearbox assembly or arbor shaft assembly. 15 15 15 15 15 15 22 Replace fuel tank. 20 20 20 20 20 20 23 Adjust valve clearance. 15 15

24 Clean exhaust valve with de-carbonizing liquid. Includes leak-down test. 25 25

25 Replace intake or exhaust valve. Includes leak-down test. 100 100

26 Replace gears and/or bearings in gearbox. 30 30 30 30 30 30


40 Miscellaneous repairs and other repairs not listed. 15 15 15 15 15 15 45 Handling allowance only - no labor. 5 5 5 5 5 5 50 No labor. 0 0 0 0 0 0


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Code

Type of Repair

FS120 FS120R FS200

FS200R FS250

FS250R

FS160 FS180 FS220 FS280

FS310 FS311

1 Replace short block. 50

2 Replace crankcase, crankcase gasket or re-seal crankcase. Includes air leak test. 100 120 100

3 Replace crankshaft main bearing(s). Includes air leak test. 100 120 100

4 Replace crankshaft seal(s). Includes air leak test. 60 70 70 5 Replace tank filler cap. 6 6 6

6 Replace cylinder and/or piston. Includes air leak test and repair of components causing failure. 55 60 100

7 Replace ignition module or flywheel. Includes stop circuit test. 25 30 25

8 Replace fuel tank line, tank vent, or fuel pick-up body. 20 20 15 9 Replace intake manifold or intake flange. 20 35 20

10 Repair or replace carburetor. Includes fuel system testing. 30 30 30

11 Repair throttle control. 25 25 25 12 Repair or replace rewind starter. 15 20 15 13 Repair or replace clutch, clutch shoes or clutch springs. 20 30 30 14 Replace muffler. 15 15 15 15 Replace air filter or filter housing. 15 15 15 16 Repair or replace stop switch. Includes circuit testing. 25 25 20 17 Replace clutch housing. 20 40 20 18 Replace drive shaft and/or drive tube. 25 30 20 19 Replace bearing liner in drive tube. 20 25 20 20 Replace limit stop or deflector. 15 15 15 21 Replace gearbox assembly or arbor shaft assembly. 15 15 15 22 Replace fuel tank. 20 45 15 23 Adjust valve clearance. 15

24 Clean exhaust valve with de-carbonizing liquid. Includes leak-down test. 25

25 Replace intake or exhaust valve. Includes leak-down test. 100

26 Replace gears and/or bearings in gearbox. 30 30 25

35 Engine diagnosis only to determine failures requiring unit replacement. 25 25 25

40 Miscellaneous repairs and other repairs not listed. 15 15 15 45 Handling allowance only - no labor. 5 5 5 50 No labor. 0 0 0


- 15 -

Clearing Saw Repair Times Repair times are in minutes

Code

Type of Repair

FS350 FS450

FS360 FS420 FS360C

FS460C

FS550 FS560C



4 Replace crankshaft seal(s). Includes air leak test. 60 70 60 60 70 70

5 Replace tank filler cap. 6 6 6 6 6 6



8 Replace fuel tank line, tank vent, or fuel pick-up body. 20 20 20 20 20 20

9 Replace intake manifold or intake flange. 20 35 20 20 20 20


11 Repair throttle control. 20 25 20 20 20 20 12 Repair or replace rewind starter. 15 20 15 15 20 20


14 Replace muffler. 15 15 15 15 15 15 15 Replace air filter or filter housing. 15 15 15 15 15 15

16 Repair or replace stop switch. Includes circuit testing. 25 25 25 25 25 25

17 Replace clutch housing. 20 40 20 20 20 20 18 Replace drive shaft and/or drive tube. 25 25 25 25 30 30 19 Replace bearing liner in drive tube. 20 25 20 20 25 25 20 Replace limit stop or deflector. 15 15 15 15 15 15 21 Replace gears and/or bearings in gearbox. 35 35 35 35 35 35 22 Replace fuel tank. 20 45 20 20 50 50

26 Replace solenoid valve or M-Tronic wiring. Includes diagnostic and function tests. 40 40



45 Handling allowance only - no labor. 5 5 5 5 5 5 50 No labor. 0 0 0 0 0 0


- 16 -

FS Gear Box Attachment Repair Times Repair times are in minutes

Code

Type of Repair

BF BC

FH HL

HT

KB

KW

FC 1 Replace guard or deflector. 15 15 15 15 3 Replace gearbox cover or gearbox assembly. 15 15 15 4 Replace internal gear(s). 30 30 30 30 30 30 5 Replace connecting rod. 15 6 Replace blade guide screw(s). 15 7 Replace blade(s). 20 8 Replace blade guide piece. 20 9 Replace blade spring. 20 10 Replace gearbox bearing(s). 30 30 30 30 30 30 11 Repair or replace oil pump. Includes oil output test. 25 12 Replace tines. 15 13 Replace chain sprocket. 15 14 Replace sweeper drum assemblies. 15 15 Replace sweeper belt(s) 25 40 Miscellaneous repairs and other repairs not listed. 15 15 15 15 15 15 45 Handling allowance only - no labor. 5 5 5 5 5 5 50 No labor. 0 0 0 0 0 0


- 17 -

KM Kombi Tool Machine Repair Times Repair times are in minutes

Code

Type of Repair

KM55R KM55RC

KM56RC

KM85R

KM90R KM110R KM130R

KM91R KM94R

KM111R KM131R


2 Replace crankcase, crankcase gasket or re-seal crankcase. Includes air leak test. 50 50 100 100 100

3 Replace crankshaft main bearing(s). Includes air leak test. 50 50 100 100 100

4 Replace crankshaft seal(s). Includes air leak test. 50 50 55 70 70 5 Replace tank filler cap. 6 6 6 6 6

6 Replace cylinder and/or piston. Includes air leak test and repair of components causing failure. 50 50 55 100 100

7 Replace ignition module or flywheel. Includes stop circuit test. 30 30 25 25 25

8 Replace fuel tank line, tank vent, or fuel pick-up body. 20 20 20 20 20 9 Replace intake manifold or intake flange. 20 20 20 20 20

10 Repair or replace carburetor. Includes fuel system testing. 30 30 30 30 30 11 Repair throttle control. 20 20 25 25 25 12 Repair or replace rewind starter. 15 15 15 15 15 13 Repair or replace clutch, clutch shoes or clutch springs. 30 30 20 20 20 14 Replace muffler. 15 15 15 15 15 15 Replace air filter or filter housing. 15 15 15 15 15 16 Repair or replace stop switch. Includes circuit testing. 25 25 25 25 25 17 Replace clutch housing. 20 20 20 20 20 18 Replace outer drive tube. 30 30 25 25 25 19 Replace shaft coupler or gear box. 15 15 15 15 15 21 Replace drive shaft. 15 15 15 15 15 22 Replace fuel tank. 20 20 20 20 20 23 Adjust valve clearance. 15 15



35 Engine diagnosis only to determine failures requiring unit replacement. 25 25 25 25 25

40 Miscellaneous repairs and other repairs not listed. 15 15 15 15 15 45 Handling allowance only - no labor. 5 5 5 5 5 50 No labor. 0 0 0 0 0


- 18 -

KM Kombi Tool Attachment Repair Times Repair times are in minutes

Code

Type of Repair

BF-KM

FBD-KM FCB-KM FCS-KM FS-KM

FH-KM HL-KM

HT-KM

KB-KM

KW-KM

FSB-KM

BG-KM

1 Replace outer drive tube (support tube) and or liner. 15 15 15 15 15 15 15 15

2 Replace gearbox assembly. 15 15 15 15 15 15 15 3 Replace guard or deflector. 15 15 15 15 15

4 Replace drive cable or drive shaft. 15 15 15 15 15 15 15 15

5 Replace gearbox cover. 15 6 Replace internal gear(s). 30 30 30 30 30 30 7 Replace connecting rod. 15 8 Replace blade guide screw(s). 15 9 Replace blade(s). 20

10 Replace blade guide piece. 20 11 Replace blade spring. 20 12 Replace gearbox bearing(s). 30 30 30 30 30 30

13 Repair or replace oil pump. Includes oil output test. 25

14 Replace sweeper drum assemblies. 15

15 Replace Sweeper belt(s) 25 16 Replace tines. 15 17 Replace chain sprocket. 15 18 Replace blower housings. 20 19 Replace fan(s). 25

20 Replace drive bearing or inner fan drive shaft. 30


45 Handling allowance only - no labor. 5 5 5 5 5 5 5 5

50 No labor. 0 0 0 0 0 0 0 0


- 19 -

HS Hedge Trimmer Repair Times Repair times are in minutes

Code

Type of Repair

HS45

HS56

HS46C HS56C

HS60 HS61

HS72 HS74 HS76

HS75 HS80

HS85

HS81R HS86R

HS81T HS81TC HS86T

HS82R HS87R

HS82T HS87T


50 55 90 110 110 110 55 55 55 55

3 Replace crankshaft main bearing(s). Includes air leak test.

50 55 100 100 100 100 55 55 55 55

4 Replace crankshaft seal(s). Includes air leak test. 55 55 70 70 70 70 55 55 55 55

5 Replace tank filler cap. 6 6 6 6 6 6 6 6 6 6

6

Replace cylinder and/or piston. Includes air leak test and repair of components causing failure.

50 55 65 50 50 50 55 55 55 55

7 Replace ignition module or flywheel. Includes stop circuit test.

20 20 30 20 20 20 20 20 20 20

8 Replace fuel tank line, tank vent, or fuel pick-up body. 20 20 20 20 20 20 20 20 20 20

9 Replace intake manifold or intake flange. 20 20 20 20 20 20 20 20 20 20

10 Repair or replace carburetor. Includes fuel system testing. 30 30 30 30 30 30 30 30 30 30

11 Repair throttle control. 30 20 25 30 30 20 20 20 20 20

12 Repair or replace rewind starter. 15 15 15 15 15 15 15 15 15 15

13 Repair or replace clutch, clutch shoes or clutch springs. 25 25 30 25 25 25 25 35 25 35

14 Replace muffler. 15 15 15 15 15 15 15 15 15 15

15 Replace air filter or filter housing. 15 15 15 15 15 15 15 15 15 15

16 Repair or replace stop switch. Includes circuit testing. 15 15 30 20 20 20 15 15 15 15

17 Replace fuel tank. 20 25 20 20 20 25 25 25 25 21 Replace clutch housing. 30 25 Replace gear box cover. 15 15 15 15 15 15 15 15 15 15 26 Replace internal gear(s). 30 30 25 30 30 30 30 30 30 30 27 Replace connecting rod. 20 15 15 15 15 15 15 15 28 Replace blade guide screw(s). 15 15 15 15 15 15 15 15 15 15 29 Replace blade(s). 20 20 20 20 20 20 20 20 20 20 30 Replace blade guide piece. 20 20 20 20 20 20 20 20 20 20 31 Replace blade spring. 20 20 20 20 20 20 32 Replace gear box bearing(s) 20 20 25 20 20 20 30 40 30 40 33 Replace handle/tank housing. 45

35 Engine diagnosis only to determine failures requiring unit replacement.

25 25 25 25 25 25 25 25 25 25

40 Miscellaneous repairs. 15 15 15 15 15 15 15 15 15 15

45 Handling allowance only-no labor. 5 5 5 5 5 5 5 5 5 5

50 No Labor. 0 0 0 0 0 0 0 0 0 0


- 20 -

HL Extended Reach Hedge Trimmer Repair Times Repair times are in minutes

Code

Type of Repair

FH75 HL75

HL75K

HL45

HL45C HL 56K

HL73

HL90

HL90K HL91K HL94

HL100

HL100K 1 Replace short block. 50 50


3 Replace crankshaft main bearing(s). Includes air leak test. 50 50 100 100 100 100 4 Replace crankshaft seal(s). Includes air leak test. 50 55 55 70 60 70 5 Replace tank filler cap. 6 6 6 6 6 6




10 Repair or replace carburetor. Includes fuel system testing. 30 25 30 30 30 30 11 Repair throttle control. 30 30 25 25 30 25 12 Repair or replace rewind starter. 15 15 15 15 15 15 13 Repair or replace clutch, clutch shoes or clutch springs. 20 30 20 20 20 20 14 Replace muffler. 15 15 15 15 15 15 15 Replace air filter or filter housing. 15 15 15 15 15 15 16 Repair or replace stop switch. Includes circuit testing. 25 25 25 25 25 25 17 Replace fuel tank. 20 20 20 20 20 20 18 Adjust valve clearance. 15 15


20 Replace intake or exhaust valve. Includes leak-down test. 100 100 21 Replace clutch housing. 20 20 20 20 20 20 22 Replace outer drive tube. 25 30 25 25 25 25 23 Replace drive shaft. 20 20 20 20 20 20 24 Replace gear box assembly. 15 15 15 15 15 15 25 Replace gear box cover. 15 15 15 15 15 15 26 Replace internal gear(s). 30 30 30 30 30 30 27 Replace connecting rod. 15 15 15 15 15 15 28 Replace blade guide screw(s). 15 15 15 15 15 15 29 Replace blade(s). 20 20 20 20 20 20 30 Replace blade guide piece. 20 20 20 20 20 20 31 Replace blade spring. 20 20 20 20 20 20 32 Replace gear box bearing(s). 30 30 30 30 30 30


40 Miscellaneous repairs. 15 15 15 15 15 15 45 Handling allowance only - no labor. 5 5 5 5 5 5 50 No Labor. 0 0 0 0 0 0


- 21 -

HT Pole Pruner Repair Times Repair times are in minutes

Code

Type of Repair HT56C

HT70 HT75

HT73

HT100 HT101 HT130 HT131

HT102 HT103 HT132 HT133

HT250 1 Replace short block. 50 50



4 Replace crankshaft seal(s). Includes air leak test. 50 55 55 70 70 60 5 Replace tank filler cap. 6 6 6 6 6 6





11 Repair throttle control. 20 20 20 25 25 25 12 Repair or replace rewind starter. 15 15 15 15 15 15


14 Replace muffler. 15 15 15 15 15 15 15 Replace air filter or filter housing. 15 15 15 15 15 15 16 Repair or replace stop switch. Includes circuit testing. 25 25 25 25 25 25 17 Replace clutch housing. 20 20 20 20 20 20 18 Replace drive shaft and/or drive tube assembly. 30 25 25 25 25 25 19 Replace bearings or liner in drive tube. 20 30 30 30 30 20 20 Replace chain sprocket. 15 15 15 15 15 15 21 Replace gearbox assembly. 15 15 15 15 15 15 22 Replace fuel tank or oil tank. 20 20 20 20 20 20 23 Adjust valve clearance. 15 15 24 Clean exhaust valve with de-carbonizing liquid. 25 25

25 Replace intake or exhaust valve. Includes leak down test. 100 100

26 Replace gears and/or bearings in gearbox. 30 30 30 30 30 30 27 Repair or replace oil pump. Includes oil output test. 25 25 25 25 25 25


40 Miscellaneous repairs and other repairs not listed. 15 15 15 15 15 15 45 Handling allowance only - no labor. 5 5 5 5 5 5 50 No Labor 0 0 0 0 0 0


- 22 -

FC Edger Repair Times Repair times are in minutes

Code Type of Repair FC44 FC55 FC56C FC70C FC72 FC73 FC83 FC75 FC85

FC90 FC91

FC100

FC95 FC96

FC110 FC111



50 50 50 90 100 100 100 100 100

3 Replace crankshaft main bearing(s). Includes air leak test.

50 50 50 90 100 100 100 100 100

4 Replace crankshaft seal(s). Includes air leak test. 50 50 50 50 55 55 55 70 70

5 Replace tank filler cap. 6 6 6 6 6 6 6 6 6 6


60 50 50 50 50 70 55 55 100 100

7 Replace ignition module or flywheel. Includes stop circuit test.

40 30 30 30 25 25 25 25 25 25

8 Replace fuel tank line, tank vent, or fuel pick-up body. 25 20 20 20 20 20 20 20 20 20

9 Replace intake manifold or intake flange. 40 20 20 20 20 20 20 20 20 20

10 Repair or replace carburetor. Includes fuel system testing. 45 30 30 30 30 30 30 30 30 30

11 Repair throttle control. 30 20 20 20 25 25 25 25 25 25 12 Repair or replace rewind starter. 25 15 15 15 15 15 15 15 15 15

13 Repair or replace clutch, clutch shoes or clutch springs. 30 30 30 30 20 20 20 20 20 20

14 Replace muffler. 30 15 15 15 15 15 15 15 15 15

15 Replace air filter or filter housing. 15 15 15 15 15 15 15 15 15 15

16 Repair or replace stop switch. Includes circuit testing. 25 25 25 25 25 25 25 25 25 25

17 Replace clutch housing. 25 20 20 20 20 20 20 20 20 20

18 Replace drive shaft and/or drive tube. 25 30 30 30 25 25 25 25 25 25

19 Replace bearing liner in drive tube. 20 20 20 20 20 20

20 Replace deflector. 15 15 15 15 15 15 15 15 15 15 21 Repair gearbox assembly. 15 15 15 15 15 15 15 15 15 15 22 Replace fuel tank. 25 20 20 20 20 20 20 20 20 20 23 Adjust valve clearance. 15 15

24 Clean exhaust valve with de-carbonizing liquid. Includes leak-down test.

25 25


26 Replace gears and/or bearings in gearbox. 30 30 30 30 30 30 30 30 30 30

35 Engine diagnosis only to determine failures requiring unit replacement.

25 25 25 25 25 25 25 25 25 25

40 Miscellaneous repairs and other repairs not listed. 15 15 15 15 15 15 15 15 15 15

45 Handling allowance only - no labor. 5 5 5 5 5 5 5 5 5 5

50 No labor. 0 0 0 0 0 0 0 0 0 0


- 23 -

BG, SH Handheld Blower Repair Times Repair times are in minutes

Code

Type of Repair

BG45 BG46 BG50 BG55 BG85

BG56C BG66 BG86

BG86C

BG60 BG61

BG72 BG75

SH55

SH56C SH85

SH86C





7 Replace ignition module. Includes stop circuit test. 25 25 30 30 25 8 Replace fuel tank line, tank vent, or fuel pick-up body. 20 20 20 20 20 9 Replace intake manifold or intake flange. 20 20 20 20 20

10 Repair or replace carburetor. Includes fuel system testing. 30 30 30 30 30

11 Repair throttle control. 20 20 20 20 20 12 Repair or replace rewind starter. 15 15 15 15 15 13 Replace fan wheel. 20 20 20 20 20 14 Replace muffler. 30 30 30 30 30 15 Replace air filter or filter housing. 15 15 15 15 15 16 Repair or replace stop switch. Includes circuit testing. 15 15 15 15 15 17 Replace fan housing. 30 30 30 30 30 19 Replace air discharge tube or elbow. 15 15 15 15 15 22 Replace fuel tank. 30 30 15 15 30


40 Miscellaneous repairs and other repairs not listed. 15 15 15 15 15 45 Handling allowance only - no labor. 5 5 5 5 5 50 No labor. 0 0 0 0 0

Includes C & D versions


- 24 -

BR Backpack Blower Repair Times Repair times are in minutes

Code

Type of Repair

BR45

BR106 BR200

BR320 BR400

BR340 BR380 BR420

BR350 BR430 BR500

BR550 BR600 BR700

BR700X 1 Replace short block. 65 65






45 50 45 50 50 100 100 100

7 Replace ignition module. Includes stop circuit test. 25 30 25 30 30 25 25 25


9 Replace intake manifold or intake flange. 20 20 20 20 20 25 25 25


11 Repair throttle control. 20 20 20 20 20 20 20 20 12 Repair or replace rewind starter. 15 15 15 15 15 15 15 15 13 Replace fan wheel. 25 30 30 30 30 30 30 30 14 Replace muffler. 30 25 30 30 30 25 25 25 15 Replace air filter or filter housing. 15 15 15 15 15 20 20 20


17 Replace fan housing. 30 35 30 40 40 50 50 50 18 Replace pleated tube. 15 15 15 15 15 20 20 20 19 Replace air discharge tube or elbow. 15 15 15 15 20 15 20 Replace back plate. 15 15 15 15 15 15 15 15 21 Replace shoulder strap(s). 15 15 15 15 15 15 15 15 22 Replace fuel tank. 30 20 25 40 25 25 25 25 23 Adjust valve clearance. 15 15


25 Replace intake or exhaust valve. Includes leak down test. 100 100



45 Handling allowance only - no labor. 5 5 5 5 5 5 5 5

50 No labor. 0 0 0 0 0 0 0 0


- 25 -

BR Backpack Blower Repair Times Repair times are in minutes

Code

Type of Repair BR 450C

BR 450

2 Replace crankcase, crankcase gasket or re-seal crankcase. Includes air leak test. 100 100

3 Replace crankshaft main bearing(s). Includes air leak test. 100 100 4 Replace crankshaft seal(s). Includes air leak test. 60 60 5 Replace tank filler cap. 6 6

6 Replace cylinder and/or piston. Includes air leak test and repair of components causing failure. 100 100

7 Replace ignition module. Includes stop circuit test. 25 25 8 Replace fuel tank line, tank vent, or fuel pick-up body. 25 25 9 Replace intake manifold or intake flange. 25 25

10 Repair or replace carburetor. Includes fuel system testing. 30 30 11 Repair throttle control. 20 20 12 Repair or replace rewind starter. 15 13 Replace fan wheel. 30 30 14 Replace muffler. 25 25 15 Replace air filter or filter housing. 20 20 16 Repair or replace stop switch. Includes circuit testing. 25 25 17 Replace fan housing. 50 50 18 Replace pleated tube. 20 20 19 Replace air discharge tube or elbow. 15 15 20 Replace back plate. 15 15 21 Replace shoulder strap(s). 15 15 22 Replace fuel tank. 25 25 26 Replace control module. Includes circuit test. 25 27 Replace wiring harness. Includes circuit test. 40 28 Replace starter assembly. Includes function and circuit test. 25 29 Replace electric motor. Includes circuit test. 30 30 Replace starter gear(s). Includes function and circuit test. 40 31 Replace generator. Includes circuit test. 25

35 Engine diagnosis only to determine failures requiring unit replacement. 25 25

40 Miscellaneous repairs and other repairs not listed. 15 15 45 Handling allowance only - no labor. 5 5 50 No labor. 0 0


- 26 -

Battery Powered Product Repair Times Repair times are in minutes

Code Type of Repair MSA160C MSA200C

MSA120C MSA140C FSA45

FSA65 FSA85 FSA90

FSA130R HSA25 HSA45

HSA65 HSA66

HLA65 HLA85

HTA65 HTA85

1 Replace shroud. 5 10 15 15 15

2 Replace handle / motor housing(s). Includes electrical test. 35 25 25 25 20 35 35 20

4 Replace on/off trigger switch(s). Includes electrical test. 25 15 20 20 20 20 20 20

5 Replace wiring harness. Includes electrical test. 30 10 25 25 25 40 40

6 Replace electronic module. Includes electrical test. 30 15 20 15 15 15 15 15

7 Replace hand guard. 15 15 15

8 Replace handle bar. Includes electrical test. 15 15 25 25

10 Replace hand guard switch/chain brake. Includes electrical test. 30 15

15 Replace motor. Includes electrical test. 35 20 20 20 20 20 30 20

16 Repair/Replace drive shaft assembly. Includes electrical test. 30 30 40 40

18 Replace gear housing. 20 30 30 19 Replace loop handle. 15 15 15 20 Replace deflector. 15 15 21 Replace oil hose 15 15 15

22 Replace oil pump, Including Oil Output Test 15 15 15

25 Replace gear box cover. 10 15 15 26 Replace internal gear(s). 15 30 30 27 Replace connecting rod(s). 15 15 15 30 Replace blade guide piece. 15 20 20


45 Handling allowance only-no labor 5 5 5 5 5 5 5 5 50 No labor 0 0 0 0 0 0 0 0


- 27 -

Battery Powered Product Repair Times Repair times are in minutes

Battery Repair Times Repair times are in minutes

Code Type of Repair BGA45 BGA56 BGA85

BGA100

RMA370

RMA410C RMA460 RMA510 KMA130R TSA230

1 Replace shroud. 15 15

2 Replace handle / motor housing(s). Includes electrical test. 10 10 35 25 20

4 Replace on/off trigger switch(s). Includes electrical test. 15 15 20 20 20 15

5 Replace wiring harness. Includes electrical test. 25 20 25 30

6 Replace electronic module. Includes electrical test. 15 15 15 20 15 60

8 Replace handle bar. Includes electrical test. 20 15

11 Replace water hose. 30 12 Replace cast arm with guard. 75

13 Replace arbor bearing or arbor lock. 45

15 Replace motor. Includes electrical test. 20 20 30 25 20 40

16 Repair/Replace drive shaft assembly. Includes electrical test. 30

19 Replace loop handle. 15 20 Replace deflector. 15 21 Replace oil hose 23 Replace blower fan(s) 20 20 35

32 Replace drive belt. Includes electrical test. 30 30

33 Replace deck housing. Includes electrical test. 45

34 Replace ejector flap or grass box. 15 35 Replace wheel or axle. 15 36 Repair cutting height adjustment. 25 38 Replace battery ejection spring. 10


45 Handling allowance only-no labor 5 5 5 5 5 5 50 No labor 0 0 0 0 0 0

Code Type of Repair

AK10 AK20 AK30

AP80 AP100 AP300 AP160 AP180

AR900 AR2000 AR3000

40 Miscellaneous repairs and other repairs not listed. 15 15 15 45 Handling allowance only-no labor 5 5 5 50 No labor 0 0 0


- 28 -

RMI Robotic Lawnmower Repair Times Repair times are in minutes

Code Type of Repair RMI422 RMI632

1 Replace mower deck, carrying handle, impact protector, sensor circuit or magnet. Include test. 15 15

4 Perform software update. Includes testing. 20 20

6 Replace electronic module, circuit board or wiring harness component. Includes electrical test. 25 25

8 Replace upper housing or hood mounting. 20 20 15 Replace mowing motor. Includes electrical test. 30 35 30 Repair / replace blade or blade coupler. 10 10

32 Replace gearbox for self-propulsion system. Includes testing. 20 30

33 Replace lower housing. Includes testing. 60 90

34 Repair / replace cutting height adjustment element or toothed segment. 35 35

35 Replace height adjustment pinion. 25 25

36 Replace docking station cover, touch pad or circuit board. Includes testing. 15 15

38 Replace docking station holder, housing or handle. Includes testing. 25 25

40 Miscellaneous repairs and other repairs not listed. 15 15 45 Handling allowance only-no labor. 5 5 50 No labor. 0 0


- 29 -

Pressure Washer Repair Times Repair times are in minutes

Code Type of Repair RB200 RB400 RB600 RB800 1 Replace / Replace rewind starter. 20 20 20 20

2 Diagnose / Repair ignition system. 30 30 30 30

3 Replace head gasket. 45 45 45 45 4 Replace oil sump gasket. 45 45 45 45 5 Diagnose / Repair / Replace carburetor. 30 30 30 30 6 Diagnose / Replace fuel shutoff valve. 20 20 20 20

7 Diagnose / Repair / Replace low oil shutdown. 45 45 45 45 8 Diagnose / Replace pressure pump. 30 30 30 30

9 Diagnose / Replace pump seals or packings. 30 30 30 30

10 Diagnose / Replace pump valve(s). 30 30 30 30

11 Replace thermal relief valve. 20 20 20 20

12 Diagnose / Replace and adjust unloader valve. 30 30 30 30 13 Replace engine. 30 30 30 30

14 Diagnose and replace spray gun. 15 15 15 15

15 Replace hose. 15 15 15 15 16 Diagnose / Replace detergent injector. 15 15 15 15

17 Handle frame and A/V system repairs. 20 20 20 20

18 All other repairs 15 15 15 15

40 Miscellaneous repairs and other repairs not listed. 15 15 15 15

45 Handling allowance only - no labor. 5 5 5 5

50 No labor. 0 0 0 0


- 30 -

Pressure Washer-Discontinued Models Repair Times Repair times are in minutes

Code

Type of Repair

RE102

RE110

RB220

RB400

1 Rebuild Pump. 95 95 95 2 Replace pump piston(s) and/or pressure cups. 50 70 70 70 3 Replace check valves. 45 45 45 45 4 Replace non-return valve. 20 20 20 20 5 Repair wand trigger valve. 15 15 15 15 6 Repair or replace control valve or regulator valve. 30 30 30 30 7 Replace electric motor bearings. 105 105 8 Replace motor stator assembly. 60 60 9 Replace spray nozzle valve. 15 15 15 15

10 Replace pressure gauge. 15 15 15 15 11 Replace on/off switch. 20 20 12 Replace electric power cord. 15 15 13 Replace pressure hose. 15 15 15 15 14 Replace pump seals, install O-ring kit. 35 45 45 60 15 Replace ground fault circuit interrupter. 15 15 40 Miscellaneous repairs and other repairs not listed. 15 15 15 15 45 Handling allowance only - no labor. 5 5 5 5 50 No labor. 0 0 0 0

Vacuum Cleaner Repair Times Repair times are in minutes

Code

Type of Repair SE61 SE62

SE100 SE122

SE200

1 Replace electrical power cord. 25 25 25 2 Replace on/off switch. 25 25 25 3 Replace armature brushes. 30 30 30 4 Replace electric motor. 30 30 30 5 Replace top housing. 20 20 20 6 Replace debris container 15 15 15 7 Replace sound suppression filter 20 20 20

16 Replace vacuum hose, attachments. 15 15 15 40 Miscellaneous repairs and other repairs not listed. 15 15 15 45 Handling allowance only - no labor. 5 5 5 50 No labor 0 0 0


- 31 -

MM Multi Engine Model Repair Times Repair times are in minutes

Code

Type of Repair

MM55

MM55C 2 Replace crankcase, crankcase gasket or re-seal crankcase. Includes air leak test. 50 3 Replace crankshaft main bearing(s). Includes air leak test. 50 4 Replace crankshaft seal(s). Includes air leak test. 50 5 Replace tank filler cap. 6

6 Replace cylinder and/or piston. Includes air leak test and repair of components causing failure. 50

7 Replace ignition module or flywheel. Includes stop circuit test. 30

8 Replace fuel tank line, tank vent, or fuel pick-up body. 20 9 Replace intake manifold or intake flange. 20

10 Repair or replace carburetor. Includes fuel system testing. 30 11 Repair throttle control. 20 12 Repair or replace rewind starter. 15 13 Repair or replace clutch, clutch shoes or clutch springs. 30 14 Replace muffler. 15 15 Replace air filter or filter housing. 15 16 Repair or replace stop switch. Includes circuit testing. 25

17 Replace clutch housing. 20

18 Replace outer drive tube. 30 19 Replace shaft coupler or gearbox. 20 20 Replace deflector. 15 21 Replace drive shaft. 15 22 Replace fuel tank. 20 35 Engine diagnosis only to determine failures requiring unit replacement. 25 40 Miscellaneous repairs and other repairs not listed. 15 45 Handling allowance only - no labor. 5 50 No labor. 0

MM Multi Engine Attachment Repair Times Repair times are in minutes

Code

Type of Repair

BF-MM BK-MM FC-MM RL-MM

KB-MM

KW-MM

MF-MM FS-MM

1 Replace guard or deflector. 15 15 15 15 2 Replace sweeper drum or brush assembly. 15 3 Replace sweeper belt(s). 20 4 Replace spring tine support tube(s). 20 5 Replace dethatcher assembly. 15 6 Replace Tine(s). 15 20

40 Miscellaneous repairs and other repairs not listed. 15 15 15 15 15

45 Handling allowance only - no labor. 5 5 5 5 5 50 No labor. 0 0 0 0 0


- 32 -

SR Engine Driven Backpack Sprayer Repair Times Repair times are in minutes

Code

Type of Repair SR200

SR320 SR400

SR340 SR420

SR430 SR450

2 Replace crankcase, crankcase gasket or re-seal crankcase. Includes air leak test. 60 120 120 100

3 Replace crankshaft main bearing(s). Includes air leak test. 60 120 120 100

4 Replace crankshaft seal(s). Includes air leak test. 60 70 70 60 5 Replace tank filler cap. 6 6 6 6

6 Replace cylinder and/or piston. Includes air leak test and repair of components causing failure. 60 50 50 100

7 Replace ignition module. Includes stop circuit test. 25 30 30 25 8 Replace fuel tank line, tank vent, or fuel pick-up body. 20 20 20 25 9 Replace intake manifold or intake flange. 20 20 20 25

10 Repair or replace carburetor. Includes fuel system testing. 30 30 30 30

11 Repair throttle control. 20 20 20 20 12 Repair or replace rewind starter. 15 15 15 15 13 Replace fan wheel. 30 30 30 30 14 Replace muffler. 30 30 30 25 15 Replace air filter or filter housing. 15 15 15 20 16 Repair or replace stop switch. Includes circuit testing. 20 25 25 25 17 Replace fan housing. 30 40 40 50 18 Replace pleated tube. 15 15 15 20 19 Replace air discharge tube or elbow. 15 15 15 15 20 Replace back plate. 15 15 15 15 21 Replace shoulder strap(s). 15 15 15 15 22 Replace fuel tank. 25 40 25 25 24 Replace solution tank. 15 15 15 15 25 Repair or replace spray solution booster pump. 20 20 20 20

35 Engine diagnosis only to determine failures requiring unit replacement. 25 25 25 25

40 Miscellaneous repairs and other repairs not listed. 15 15 15 15 45 Handling allowance only - no labor. 5 5 5 5 50 No labor. 0 0 0 0


- 33 -

SG Manual Pump Sprayer Repair Times Repair times are in minutes

Code

Type of Repair

SG10 SG11

SG20

SG31

SG51 SG71

1 Replace hose or wand. 15 15

2 Replace solution tank. 15

3 Repair or rebuild pressure pump. 20 20

4 Replace backpack frame. 25

5 Replace pressure canister. 15 15

6 Replace shoulder strap(s). 15 15

7 Repair or replace pump check valve(s). 15 15

40 Miscellaneous repairs and other repairs not listed. 15 15 15

45 Handling allowance only - no labor. 5 5 5 5

50 No labor. 0 0 0 0


- 34 -

TS Cut-Off Machine Repair Times Repair times are in minutes

Code

Type of Repair

TS350 TS360

TS400

TS410 TS420 TS440

TS460

TS510 TS760

TS700 TS800

2 Replace wheel guard. 20 20 20 20 20 20 20 3 Replace wheel bearing bracket assembly. 25 25 25 25 25 25 25 4 Replace belt pulley on wheel arbor. 15 15 15 15 15 15 15 5 Replace wheel arbor shaft. 15 15 15 15 15 15 15 6 Replace arbor shaft bearing. 25 25 25 25 25 25 25 7 Replace belt pulley on clutch end. 20 25 25 25 20 25 25 8 Replace drive belt. 15 15 15 15 15 15 15 9 Replace front handlebar. 15 15 15 15 15 15 15

10 Replace cast arm from engine to wheel. 20 20 25 40 20 20






70 70 90 90 70 80 95


17 Replace fuel tank line, vent line, or fuel pick-up body. 20 40 40 40 25 25 40

18 Replace intake or transfer port manifold or intake flange. 25 25 35 35 25 20 35




22 Replace rear handle frame or handle housing 20 35 30 30 30 35 35 23 Replace muffler. 15 15 25 25 15 25 15 24 Replace air filter or filter housing. 15 15 15 15 15 15 15



27 Replace control panel. Includes electrical and run test. 25 25

28 Replace generator. Includes electrical and run test. 30 30

29 Replace solenoid valve. Includes electrical and run test. 20 20

30 Replace short circuit wire, air baffle. Includes electrical and run test. 25 25

34 Brake service 35



45 Handling allowance only - no labor. 5 5 5 5 5 5 5 50 No Labor 0 0 0 0 0 0 0


- 35 -

TS 480i, TS 500i Cut-Off Machine Repair Times Repair times are in minutes

Code

Type of Repair TS480i TS500i

2 Replace wheel guard. 20 3 Replace wheel bearing bracket assembly. 25 4 Replace belt pulley on wheel arbor. 15 5 Replace wheel arbor shaft. 15 6 Replace arbor shaft bearing. 25 7 Replace belt pulley on clutch end. 25 8 Replace drive belt. 15 9 Replace front handlebar. 15

10 Replace cast arm from engine to wheel 25

11 Replace crankcase, crankcase gasket or re-seal crankcase. Includes air leak test. 160

12 Replace crankshaft main bearing(s). Includes air leak test. 170 13 Replace crankshaft seal(s). Includes air leak test. 70 14 Replace tank filler cap. 6



17 Replace fuel lines, tank vent, or fuel pick-up body. 40 18 Replace intake or transfer port manifold or intake flange. 35 19 Repair or replace carburetor or throttle shutter. Includes fuel system testing. 45 20 Repair or replace rewind starter. 15 21 Repair or replace clutch, clutch shoes or clutch springs. 20

22 Replace rear handle frame or handle housing. 30

23 Replace muffler. 25

24 Replace air filter or filter housing. 15

25 Repair or replace stop switch. Includes circuit testing. 35

26 Replace fuel tank housing. 60

27 Replace control panel. Includes electrical and run test. 35

28 Replace generator. Includes electrical and run test. 30

29 Replace solenoid valve. Includes electrical and run test. 20

30 Replace short circuit wire, air baffle. Includes electrical and run test. 25

31 Replace injection valve. Includes electrical and run test. 75

32 Replace sensor. Includes electrical and run test. 75

33 Replace injection pump. Includes electrical and run test. 45

35 Engine diagnosis only to determine failures requiring unit replacement. 25

40 Miscellaneous repairs and other repairs not listed. 15

45 Handling allowance only - no labor. 5

50 No Labor 0


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GS Concrete Cutter Repair Times Repair times are in minutes

Code Type of Repair GS461


2 Replace engine housing or cylinder shroud. 15

3 Replace crankshaft main bearing(s). Includes air leak test. 120

4 Replace crankshaft seal(s). Includes air leak test. 60

5 Replace tank filler cap. 6



8 Replace fuel tank line, tank vent, or fuel pick-up body. 25

9 Replace intake manifold or intake flange, including leak test. 30

10 Repair or replace carburetor. Includes fuel system testing. 35

11 Replace fuel tank housing. 30

14 Replace rear handle frame or handle housing. 30

15 Repair or replace rewind starter. 20

16 Repair or replace clutch, clutch shoes or clutch springs. 20

17 Repair chain brake, including check for proper function. 35

18 Replace muffler. 15

19 Replace air filter or filter housing. 15

22 Repair or replace stop switch. Includes circuit testing. 20

35 Engine diagnosis only to determine failures requiring unit replacement. 25

40 Miscellaneous repairs and other repairs not listed. 15

45 Handling allowance only - no labor. 5

50 No labor. 0


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BT Boring Gear & Drill Repair Times Repair times are in minutes

Code

Type of Repair

BT45

BT106

BT120 BT121

BT308 BT309 BT360

BT130 BT131

1 Replace short block. 50





7 Replace ignition module or flywheel. Includes stop circuit test. 45 25 25 40 25

8 Replace fuel tank line, tank vent, or fuel pick up body. 25 20 20 20 20

9 Replace intake manifold or intake flange. 30 20 20 20 20

10 Repair or replace carburetor. Includes fuel system testing. 45 30 30 35 30

11 Repair throttle control. 25 25 25 20 25 12 Repair or replace rewind starter. 15 15 15 20 15

13 Repair or replace clutch, clutch shoes or clutch springs. 65 30 20 20 20

14 Replace muffler. 35 15 15 15 15 15 Replace air filter or filter housing. 15 15 15 15 15

16 Repair or replace stop switch. Includes circuit testing. 50 20 20 20 20

17 Replace gear(s) or gear shaft(s) in gearbox. 60 50 50 60 50 18 Replace bearing(s) in gearbox. 75 70 70 60 70 19 Replace output shaft seal in gearbox. 70 40 40 40 40 20 Replace gearbox housing. 75 40 40 60 40 21 Repair brake assembly. 30 30

22 Repair or replace auger bit, bit adapter, drill chuck. 15 15 15 15 15

23 Replace fuel tank. 25 20 20 155 20 24 Adjust valve clearance. 15

25 Clean exhaust valve with de-carbonizing liquid. Includes leak-down test. 25

26 Replace intake or exhaust valve. Includes leak-down test. 100


40 Miscellaneous repairs and other repairs not listed. 15 15 15 15 15

45 Handling allowance only - no labor. 5 5 5 5 5 50 No Labor 0 0 0 0 0


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MSE Corded Electric Chainsaw Repair Times Repair times are in minutes

Code

Type of Repair

MSE10

MSE14 MSE20

MSE220

MSE140C MSE141C MSE180C

MSE170C MSE210C MSE250C

1 Replace rear handle piece. 15

2 Replace power cable with plug. 15 15 15 15 3 Replace electronic module for run-down brake. 20 20 4 Replace on/off trigger switch. 15 15 15 15 5 Replace overload cut-out switch. 15 15 15 15 6 Replace chain sprocket. 15 15 15 15 7 Replace left front handle piece. 15 15 15 15 8 Replace quick action switch. 15 15 15 15 9 Replace ring gear and/or drive pinion gear. 20 20 20 20

10 Replace fanwheel. 20 20 20 20

11 Replace rotor shaft bearing in left side motor housing. 20 20 20 20

12 Replace gear housing. 25 25 25 25 13 Replace bearing(s) in gear housing. 20 20 20 20 14 Replace motor brushes. 15 15 15 15 15 Replace field winding assembly. 30 30 30 30 16 Replace commutator/rotor shaft. 20 20 20 20 17 Replace motor housing(s). 30 30 30 30 18 Replace oil lines(s). 20 20 20 19 Replace oil tank or tank housing 25 15 15 15 20 Replace oil pump. Includes oil output test. 20 20 20 20 21 Replace sprocket cover. 15 15 15 15

22 Repair chain brake, including check for proper function. 30 30 30

40 Miscellaneous repairs and other repairs not listed. 15 15 15 15 45 Handling allowance only - no labor. 5 5 5 5 50 No Labor 0 0 0 0


- 39 -

Corded Electric Power Tool Repair Times Repair times are in minutes

Code

Type of Repair

BE55 BGE60 BGE61 BGE71

FE55 FSE60

EC70 1 Replace power cable with plug. Includes electrical test. 20 20 20 2 Replace motor housing(s). Includes electrical test. 20 20 20 3 Replace on/off switch. Includes electrical test. 20 20 20 4 Replace motor. Includes electrical test. 20 20 20 5 Replace drive tube or drive shaft. 20 20 6 Replace blower tube or vacuum bag. 15 7 Replace gear box. 15 8 Replace gears in Gear box. 25

40 Miscellaneous repairs and other repairs not listed. 15 15 15 45 Handling allowance only - no labor. 5 5 5 50 No Labor 0 0 0

Hand Tool & Miscellaneous Item Repair Times Repair times are in minutes

Code

Type of Repair

Hedge Shear PA Axe

PH Shear PL Lopper PP Pruner

PS Saw MISC 40 All repairs. 15 15 45 Handling allowance only-no labor. 5 5 50 No Labor 0 0


- 40 -

KW 85 Power Sweeper Repair Times Repair times are in minutes

Code Type of Repair KW85

2 Replace crankcase, crankcase gasket or re-seal crankcase. Includes air leak test. 100 3 Replace crankshaft main bearing(s). Includes air leak test. 100 4 Replace crankshaft seal(s). Includes air leak test. 55 5 Replace tank filler cap. 6


7 Replace ignition module or flywheel. Includes stop circuit test. 25 8 Replace fuel tank line, tank vent, or fuel pick-up body. 20 9 Replace intake manifold or intake flange. 20 10 Repair or replace carburetor. Includes fuel system testing. 30 11 Repair throttle control. 25 12 Repair or replace rewind starter. 15 13 Repair or replace clutch, clutch shoes or clutch springs. 20 14 Replace muffler. 15 15 Replace air filter or filter housing. 15 16 Repair or replace stop switch. Includes circuit testing. 25 17 Replace clutch housing. 20 18 Replace drive shaft and/or drive tube. 25 19 Replace bearing liner in drive tube. 20 20 Replace limit stop or deflector. 15 21 Repair gearbox or arbor shaft assembly. 15 22 Replace fuel tank. 20 35 Engine diagnosis only to determine failures requiring unit replacement. 25 40 Miscellaneous repairs and other repairs not listed. 15 45 Handling allowance only - no labor. 5 50 No labor. 0


- 41 -

SP 200 Special Harvester Repair Times Repair times are in minutes

Code

Type of Repair

SP200 2 Replace crankcase, crankcase gasket or re-seal crankcase. Includes air leak test. 100 3 Replace crankshaft main bearing(s). Includes air leak test. 100 4 Replace crankshaft seal(s). Includes air leak test. 60 5 Replace tank filler cap. 6


7 Replace ignition module or flywheel. Includes stop circuit test. 25 8 Replace fuel tank line, tank vent, or fuel pick-up body. 20 9 Replace intake manifold or intake flange. 20

10 Repair or replace carburetor. Includes fuel system testing. 30 11 Repair throttle control. 25 12 Repair or replace rewind starter. 15 13 Repair or replace clutch, clutch shoes or clutch springs. 20 14 Replace muffler. 15 15 Replace air filter or filter housing. 15 16 Repair or replace stop switch. Includes circuit testing. 25 17 Replace clutch housing. 20 18 Replace drive shaft and/or drive tube. 30 19 Replace bearing liner in drive tube. 30 20 Replace end hook at gearbox. 15 21 Repair gearbox components. 30 22 Replace fuel tank. 20 35 Engine diagnosis only to determine failures requiring unit replacement. 25 40 Miscellaneous repairs and other repairs not listed. 15 45 Handling allowance only - no labor. 5 50 No labor. 0


- 42 -

USG & HOS Saw Chain Grinder Repair Times Repair times are in minutes

P 840 Water Pump Repair Times Repair times are in minutes

Code Type of Repair P840


2 Replace engine housing or cylinder shroud. 20 3 Replace crankshaft main bearing(s). Includes air leak test. 145 4 Replace crankshaft seal(s). Includes air leak test. 65 5 Replace tank filler cap. 6


7 Replace ignition module or flywheel. Includes stop circuit test. 40 8 Replace fuel tank line, tank vent, or fuel pick up body. 20 9 Replace intake manifold or intake flange, including leak test. 20

10 Repair or replace carburetor. Includes fuel system testing. 35 11 Replace fuel tank housing. 20 12 Replace handle frame. 15 13 Repair or replace rewind starter. 20 14 Replace muffler. 15 15 Replace air filter or filter housing. 15 16 Repair or replace stop switch. Includes circuit testing. 20 40 Miscellaneous repairs and other repairs not listed. 15 45 Handling allowance only - no labor. 5 50 No labor 0

Code Type of Repair USG HOS 40 All repairs. 15 15 45 Handling allowance only-no labor. 5 5 50 No labor. 0 0


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STIHL Failure Code Listing

1) Carburetor 01 Unstable idle 02 Unstable or incorrect high speed 03 Inlet needle leaking 04 Insufficient acceleration 05 Gaskets or housing leaking 06 Diaphragm defective 07 Welch plug leaking 08 Purge primer leaking 09 Other 10 Choke shutter not opening properly 2) Crankcase or Motor Housing 01 Cracked or broken on drive side 02 Cracked or broken on fan side 03 Steel sleeve or main bearings loose 04 Cracked or broken bar mounting pad 08 Damaged in shipment 09 Other

3) Crankshaft 01 Broken on drive side 02 Broken on fan side 03 Broken crank pin 04 Lower rod bearing failure 05 Connecting rod broken 06 Taper for flywheel broken 09 Other

4) Cylinder and Piston 01 Seized 02 Cylinder base broken or cracked 03 Piston ring broken 04 Piston ring locating pin failed 05 Piston broke 06 Abnormal piston or cylinder wear 07 Wrist pin, wrist pin bearing or retainer

failure 08 Item missing from package 09 Other 10 Valve seat damaged 5) Electric Motors 01 Broken rotor 02 Armature failed 03 Commutator failed 04 Axle of drive gear failed 05 Gear or gears failed 09 Other

6) Fan Housing or Starter 01 Wear of rope rotor post or rope rotor 02 Broken rope rotor post 03 Housing broken 04 Rope rotor broken 05 Premature wear of starter rope 08 Damaged in shipment 09 Other 7) Gear Boxes 01 Broken gear 02 Gear or gears worn 03 Broken housing 05 Seal failure 08 Items missing from package 09 Other

8) Guide Bar 01 Sprocket tip broken 02 Sprocket tip locked 03 Premature wear at sprocket nose 04 Stellite chipped off 05 Premature wear of Stellite 06 Cracked or broken bar body 07 Bar rail dimensions 08 Incorrect labeling 09 Other

9) Ignition Parts 01 No spark 02 Loss of spark when hot 03 Weak spark 04 Improper governor function 05 On-Off circuit or ground wire 06 Erratic running (misfires) 07 Module loose on laminations 08 High tension lead damaged 09 Other 10 Flywheel key sheared 10) Machine or Short Block Replacement 01 Crankcase or motor housing broken 02 Crankshaft broken 03 Connecting rod broken 04 Connecting rod bearing failure 05 Main bearing failure 06 Piston or piston ring failure 07 Wrist pin, wrist pin bearing or retainer

failure 08 Damaged in shipment 09 Other

11) Miscellaneous and Other Failures Not Listed 08 Shipment damage or missing from

package 09 Other

12) Muffler 01 Inlet casing failed 02 Muffler cover failed 03 Mounting screws loose 04 Inside components or baffles failed 08 Damaged in shipment 09 Other 13) Saw Chain 01 Excessive stretch 02 Broken drive link 03 Broken tie strap 04 Broken cutter tooth 05 Rivet head broke off 06 Damage due to failed sprocket 07 Complaint of cutting efficiency 08 Missing from package 09 Other 14) Fuel System 01 Tank leaking 02 Filler cap leaking 03 Fuel hose or fitting leaking 04 Remote purger leaking 09 Other

15) Intake System 01 Air filter damaged/blocked 02 Intake manifold leaking/damaged 03 Choke shutter not opening properly 09 Other 16) Valve Train 01 Cam wheel worn 02 Excessive valve leakage 03 Valve broken 04 Valve guide failure 05 Valve spring/retainer failure 06 Rocker arm failure 07 Cam follower failure 09 Other Note: Only the part being replaced that caused the failure is to be assigned the corresponding failure code. If you are not sure what caused the failure, then assign the failure code to the major part being replaced.

Documents

STIHL Incorporated Version 2018-01 Repair Timetables