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The Power of Conversation s @StevenVBE

Steven vanbelleghem @smiz 12032013

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Page 1: Steven vanbelleghem @smiz 12032013

The Power of Conversations

@StevenVBE

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Isn’t it amazing?

@StevenVBE

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It’s not about social media

@StevenVBE

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It’s not about technology

@StevenVBE

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Conversations build a reputation.

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You h ave l oads o f

Unused Conversation

Potential !

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Open your eyes & earsStart looking for your Unused Conversation Potential.It’s everywhere.

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Are they willing to HUG us?1Give hem stuff to talk

about2Take part in the

conversation3

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Are they willing to HUG us?1Give hem stuff to talk

about2Take part in the

conversation3

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Th e s e c re t?

ExtremeCustomerCentricity!

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Your social media successdepends on your offline behavior

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Are they willing to HUG us?1Give hem stuff to talk

about2Take part in the

conversation3

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Not: what should WE say.………………………………………….………..……………..…………………………………………

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What should otherssay about us?

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36M

Best ever

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Let’s take it one step further…

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7 350.000.000

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Content does NOT equal campaign

Unused Conversation Potential:

Content………………………………………….………..……………..…………………………………………

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Content

Specific update, project or campaign

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Are they willing to HUG us?1Give hem stuff to talk

about2Take part in the

conversation3

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cnn.comNovember 7, 2012

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cnn.comNovember 7, 2012

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The magic words:Train & facilitate

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The secret?Stay human

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The secret?Everybody has influence

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It’s about INFLUENCE, not influencers

Page 74: Steven vanbelleghem @smiz 12032013

It’s about INFLUENCE, not influencers

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It’s about INFLUENCE, not influencers

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It’s about INFLUENCE, not influencers

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The secret?Random acts of kindness

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Never under estimatethe power of conversations

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Are they willing to HUG us?1Give hem stuff to talk

about2Take part in the

conversation3

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Start now………………………………………….………..……………..…………………………………………

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Good luck!

[email protected]

@StevenVBeLinkedin.com/in/stevenvanbelleghem

www.Facebook.com/theconversationmanager