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Steve Ingham
Kelvin Stagg
Chief Executive Officer
Chief Financial Officer
LSE: PAGE.L
Website: https://www.page.com/investors
6 March 2019
Full Year Results 2018
“A record year for the Group”
Financial Review
Kelvin Stagg, Chief Financial Officer
Financial Review Regional Review Strategy Review Summary
3
Key financial highlights
Record year for Group Gross Profit and EPS
£814.9m£711.6m FY 2017
+15.9%+9.8% FY 2017
Gross Profit
Constant
Currency
Growth
£142.5m£118.3m FY 2017
17.5%16.6% FY 2017
Operating
Profit
Conversion
Rate
32.5p26.5p FY 2017
£97.7m£95.6m FY 2017
32.1p26.5p FY 2017
Earnings
Per Share
Net Cash
£40.8m£40.1m FY 2017
25.83p25.23p FY 2017
Special
Dividend
Total
Dividend
Per Share
Financial Review Regional Review Strategy Review Summary
76%
24%
Perm Temp
84%
16%
Perm Temp
58%
42%
Perm Temp
4
Business balance reflects brands and geographic mix
Strong growth across all brands
• Gross Profit growth in
permanent +17.7% to £621.7m
• Temporary +10.4% to £193.2m
• Perm:Temp ratio 76:24 broadly
in line with prior year
• Gross Profit growth in
permanent +16.4% to £474.7m
• Temporary +7.9% to £88.3m
• Gross Profit growth in
permanent +22.0% to £147.0m
• Temporary +12.5% to £104.9m
Financial Review Regional Review Strategy Review Summary
• Employee costs driven by +15.0% average increase in
headcount
• Fee earners added at a ratio of 83:17 to support staff
• Page Vision target fee earner to operational support staff ratio
of 82:18
Fee earner to operational support staff ratio at new record 79:21
Costs driven by headcount increases
14
16
18
20
22
24
26
28
30
2008 2010 2012 2014 2016 2018S
up
po
rt s
taff
as
% o
f G
rou
p h
ea
dc
ou
nt
5
2018 £m Constant %
Employee 520.9 +16.1%
Other costs 151.5 +11.1%
Total 672.4 +14.9%
Employee costs % 77.5%
Financial Review Regional Review Strategy Review Summary
Adverse impact in Asia Pacific and the Americas
Slight negative impact from FX
Gross Profit (£m) Constant Currency Actual vs Constant Actual Rates
EMEA 391.9 2.4 394.3
Asia Pacific 165.4 (4.2) 161.2
UK 138.4 - 138.4
Americas 128.9 (7.9) 121.0
Group 824.6 (9.7) 814.9
• Slight negative foreign exchange impact of £9.7m or 1.4ppts on gross profit, immaterial impact on operating profit
6
Financial Review Regional Review Strategy Review Summary
Underlying tax rate broadly flat on prior year
Decrease in Effective Tax Rate to 27.1%
£m 2018 2017 Reported %
Profit Before Tax 142.3 118.2 +20.4
Tax Charge 38.6 35.1 +9.9
Underlying 28.1% 27.5%
One off items (1.0%) 2.2%
Effective Tax Rate 27.1% 29.7%
• 2017 one off items due to US tax reform resulting in a write down of deferred tax assets
• 2018 one off items relate to share based payments and recognition of deferred tax on losses
• 2019 Effective Tax Rate expected to be c. 27%
7
Financial Review Regional Review Strategy Review Summary
Movements reflect increased trading activity
A strong and robust balance sheet
£m 2018 2017
Intangible assets 33.4 34.2
Tangible assets 35.6 30.2
69.0 64.4
Trade and other receivables 361.9 309.6
Trade, other payables, current and deferred taxes (210.0) (199.5)
151.9 110.1
Net cash 97.7 95.6
Net assets 318.6 270.1
8
Financial Review Regional Review Strategy Review Summary
Working Capital increases due to increased trading activity
Cash flow generation remains strong
Cash Increase Decrease
95.6 97.7
169.4
37.6
41.2
24.4 26.911.6
81.3
40
80
120
160
200
240
280
Dec 17 EBITDA WorkingCapital
Tax and netinterest
Net capex Share optionsexercised
EBT sharepurchases
DividendsPaid
Exchange Dec 18
£m
1.9
9
Financial Review Regional Review Strategy Review Summary
Committed to returning cash to shareholders, over £300m in 4 years
A growing ordinary dividend through the cycle
11.3 11.6 12.3 13.1
23.7 24.6 25.9 27.4
50.1
20.1
40.140.8
0
10
20
30
40
50
60
70
80
90
2015 2016* 2017 2018
£m
Dividends Paid
Interim Final Special
25.23p
18.44p
27.50p
• Final 2018 dividend proposed of 9.00p per share (+4.7%)
• Total dividends will be over £300m in past four years
• Return per share of 97p since January 2015, represents a
yield of 23%**
2018 Pence per share
Interim (Paid) 4.10
Special (Paid) 12.73
Final (Proposed) 9.00
Total 25.83
10
25.83p
*2016 special dividend lower due to EBT purchases of £20m** Share price of 418.3p on 2nd January 2015
Regional Review
Steve Ingham, Chief Executive Officer
Financial Review Regional Review Strategy Review Summary
12
Strong growth in gross profit balanced with sustained investment in fee earners
Record operating profit for the Group
FY 2018 FY 2017
£m Gross ProfitOperating
Profit
Conversion
Rate*Gross Profit
Operating
Profit
Conversion
Rate*
Group 814.9 142.5 17.5% 711.6 118.3 16.6%
EMEA 394.3 85.6 21.7% 332.3 69.7 21.0%
Asia Pacific 161.2 26.8 16.6% 137.2 23.5 17.1%
UK 138.4 13.4 9.7% 140.8 16.0 11.4%
Americas 121.0 16.7 13.8% 101.3 9.2 9.0%
• Increase of £24.2m in operating profit, growth in constant currency +20.7%
• Overall improvement in market conditions and benefits from our operational support transformation programmes led to
a conversion rate of 17.5%, an increase of 0.9ppts
* Operating profit as a percentage of gross profit
Financial Review Regional Review Strategy Review Summary
France33%
S. Europe21%
Germany16%
Benelux15%
Other15%
• France 16% of Group, strong growth +16%
• A record year for Germany +29%, significant growth in Michael
Page Interim (contracting) +42%
• Southern Europe +15%; Italy +23%, Portugal +35% and Spain +8%
• Benelux strong growth +19%
• Middle East and Africa +17%
Gross profit records in France, Germany and 9 other countries
EMEA delivered a record year
13
48% of Group
£m 2018 2017 Reported % Constant %
Gross Profit 394.3 332.3 +18.7% +17.9%
Operating Profit 85.6 69.7 +22.8% +21.9%
Conversion 21.7% 21.0% +0.7ppts
Headcount 3,299 2,996 +10.1%
Gross Profit
by Geography
Financial Review Regional Review Strategy Review Summary
Greater China43%
SE Asia & India19%
Japan13%
Australasia25%
• Greater China, our third largest market and 8% of the Group,
strong growth +19%, new office in Chengdu
• South-East Asia +23%; Singapore +29%, new country;
Vietnam
• Investment in India and Japan delivered record performances
of +49% and +30% respectively
• Australia +14%, +25% in Q4, new office in Canberra
Record years for Greater China, India, Japan and South East Asia
Strong performance in Asia Pacific
14
20% of Group
£m 2018 2017 Reported % Constant %
Gross Profit 161.2 137.2 +17.5% +20.6%
Operating Profit 26.8 23.5 +13.8% +16.6%
Conversion 16.6% 17.1% -0.5ppts
Headcount 1,709 1,532 +11.6%
Gross Profit
by Geography
Financial Review Regional Review Strategy Review Summary
London35%
North22%
South25%
Midlands18%
• Brexit continued to weigh on market sentiment
• Page Personnel +8%, a record gross profit
• Michael Page down -4%
• Financial services, 5% of UK, +13%
• Legal +12%, Secretarial +12% and Technology +17%,
Engineering -11% and Sales -17%
Although pockets of growth in some disciplines
United Kingdom remained challenging
15
17% of Group
£m 2018 2017 Reported %
Gross Profit 138.4 140.8 -1.7%
Operating Profit 13.4 16.0 -16.2%
Conversion 9.7% 11.4% -1.7ppts
Headcount 1,436 1,407 +2.1%
Gross Profit
by Geography
Financial Review Regional Review Strategy Review Summary
USA52%
Canada6%
Brazil12%
Mexico13%
Rest of Latam17%
• USA +25%, with strong performances from several of our
regional offices; Boston, Chicago, Houston and Los Angeles
• Latin America +30%; Brazil +20%, Mexico +33%
• Argentina, Chile, Colombia and Peru grew +36% collectively
Record year for both North and Latin America
Americas the fastest growing region
16
15% of Group
£m 2018 2017 Reported % Constant %
Gross Profit 121.0 101.3 +19.4% +27.2%
Operating Profit 16.7 9.2 +82.7% +87.3%
Conversion 13.8% 9.0% +4.8ppts
Headcount 1,328 1,094 +21.4%
Gross Profit
by Geography
Strategy Review
Financial Review Regional Review Strategy Review Summary
18
Continuing to make progress against our Vision for the Group
Delivering the Page Vision
Gro
ss P
rofi
t
• Time to achieve our Vision will depend on
growth rates driven by macro economic
conditions
• Growth of 14.5% (reported rates) as per
last two years would achieve Vision in 2020
• Modelling at 8.5% (2019 Consensus) would
achieve Vision in 2021
• More conservative modelling of 5% would
achieve Vision in 2023
Financial Review Regional Review Strategy Review Summary
Number of strategic initiatives underway to drive conversion rate improvements
Driving growth in Operating Profit
19
Transition to SSCs
Transformation of
Business Technology
Global Finance System
Continue to invest in
Large, High Potential
markets
Driven by level of fee
earner headcount
investment
New COO role to
drive improvements
in productivity
Clear Data Strategy
Digital Tools
Automating
Administration
Productivity Data & TechnologyRate of Growth Operational Support
Programmes
£200m £250m
Financial Review Regional Review Strategy Review Summary
154
270
100
140
180
220
260
300
2013 2018L
arg
e,
Hig
h P
ote
nti
al
ma
rke
t G
ros
s P
rofi
t1(£
m)
20
Sustained investment has transformed the Group
Growth driven by Large, High Potential markets
• All five markets experienced record years and double digit
growth in 2018
• Large, High Potential markets gross profit CAGR 12%1
between 2013 and 2018
• Continued focus on these markets in 2019 and beyond
1 Reported rates
+75%
0
150
300
450
600
750
Germany Greater China Latam South East Asia USA
Fe
e e
arn
er
he
ad
co
un
t
2013 2018
Financial Review Regional Review Strategy Review Summary
21
Improving productivity Supporting highly productive people
Financial Review Regional Review Strategy Review Summary
22
Bringing our Purpose to life
Financial Review Regional Review Strategy Review Summary
23
Each MD will have an element of their bonus linked to gender balance
Market leader in Diversity & Inclusivity
Summary
Financial Review Regional Review Strategy Review Summary
Continuing to invest towards Page Vision
A record year for Group Gross Profit and EPS
25
Final dividend of 9.00 pence per share, increase on 2017 of +4.7%
Final dividend of 9.00 pence per share, increase on 2017 of +4.7%
Total dividends paid in 2018 of £81.3m
Fee earner growth of 619, +11.3%
Conversion rate increased 0.9 ppts to 17.5%
Operating Profit of £142.5m, constant currency +20.7%
Gross Profit in constant currency +15.9%
Record year for Group Gross Profit and EPS
Appendix
Financial Review Regional Review Strategy Review Summary
27
Our Business Model
Financial Review Regional Review Strategy Review Summary
28
Delivering on our global diversification strategy
A growing international business
61%
39%
76%
24%
83%
17%
FY 2007 FY 2013 FY 2018
Gross Profit
InternationalUK
Financial Review Regional Review Strategy Review Summary
29
Significant variations in recruitment mix
70%
88%
69%
90%
30%
12%
31%
10%
EMEA Asia Pacific UK Americas
Temp Perm
84%
58%
16%
42%
Michael Page Page Personnel
Geography Brands
Financial Review Regional Review Strategy Review Summary
113 12 13 14
1822
27 26 2529 31 31 31
35 36 38 4114
24
34
8360
1615
30
50
20
4040
0
20
40
60
80
100
120
2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016 2017 2018
Dividend and Share Buybacks
Ordinary Dividend Share Buyback Special Dividend 30
Track record of Shareholder returns
£m
Financial Review Regional Review Strategy Review Summary
1,174
1,657 1,657 1,466 1,444
1,708 2,075
2,763
3,837 3,654
2,515
3,273
3,797 3,624 3,810
4,278 4,484
4,711
5,497
6,116
-
1,000
2,000
3,000
4,000
5,000
6,000
7,000
1990-99 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016 2017 2018
Fe
e E
arn
er
He
ad
co
un
t
AMERICAS
ASIA
PACIFIC
EMEA
31
1985-1990 1990-19992000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016 2017
Portugal
(2000)
Switzerland
(2001)
Belgium
(2002)
Sweden
(2002)
Poland S Africa
Ireland
UAE
Austria
Turkey
Luxembourg
Morocco
ThailandIndonesiaTaiwanIndia
Malaysia
New
Zealand
Japan
(2001)
China
(2003)
Australia
(1985)
USA (1998) Brazil (2000) Canada Mexico Chile Colombia Peru
INT
ER
NA
TIO
NA
L G
RO
WT
H
France
(1986)
Netherlands
(1987)
Germany
(1993)
Spain
(1997)
Italy
(1997)
Hong Kong
(1995)
Singapore
(1996)
EMEA
APAC
UK
AMERICAS
Argentina
UKASIA
PACIFICEMEA AMERICAS
Notable fee earner and international growth
2018
Vietnam
Financial Review Regional Review Strategy Review Summary
32
Fee earner investment and support staff discipline
0
1000
2000
3000
4000
5000
6000
7000
H1 H2 H1 H2 H1 H2 H1 H2 H1 H2 H1 H2 H1 H2 H1 H2 H1 H2 H1 H2 H1 H2 H1 H2 H1 H2 H1 H2 H1 H2 H1 H2
He
ad
cou
nt
Fee Earner Support Staff
2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016 2017 2018
Financial Review Regional Review Strategy Review Summary
33
Year-on-Year Gross Profit Rates
2016 2017 2018
Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4
EMEA +10.3% +13.6% +10.4% +12.4% +14.8% +13.2% +12.6% +19.3% +18.2% +18.6% +20.9% +13.9%
Asia Pacific -2.0% -3.3% -4.7% +1.7% +3.9% +6.8% +13.9% +14.9% +13.8% +18.4% +27.7% +22.0%
– Asia -1.5% -6.9% -7.9% -0.5% +3.6% +10.2% +21.9% +20.8% +17.8% +21.2% +32.2% +21.2%
– Australasia -3.0% +6.6% +3.9% +8.1% +4.7% -1.5% -4.4% +0.7% +4.3% +10.6% +15.7% +25.0%
UK +0.0% -2.3% -4.7% -6.7% -0.1% -4.5% -7.6% -2.8% -7.1% -1.9% +0.8% +2.1%
Americas -0.6% -1.1% -2.0% +0.9% +15.2% +13.8% +18.4% +18.8% +20.4% +29.2% +30.1% +29.2%
– North America +9.2% -1.9% -10.8% -8.4% +12.5% +14.6% +26.5% +18.7% +16.4% +27.0% +27.2% +30.3%
– Latin America -9.8% -0.1% +9.6% +14.3% +19.2% +12.8% +9.1% +19.0% +25.7% +32.2% +33.9% +27.7%
Group Total +3.6% +3.7% +1.3% +3.8% +9.1% +7.7% +8.8% +13.8% +12.3% +16.0% +19.7% +15.4%
Financial Review Regional Review Strategy Review Summary
34
Contacts and Calendar
Contacts
Jeremy Tatham – Group Financial Controller
Tel: +44 (0) 1932 264 143
Email: [email protected]
Web: http://www.page.com/investors
Date Event
10 April 2019 Q1 2019 Trading Update
Financial Review Regional Review Strategy Review Summary
35
Disclaimer
This presentation contains certain statements that are neither reported financial results nor other historical information.
The information contained in this presentation is not audited, is for personal use and informational purposes only and is
not intended for distribution to, or use by, any person or entity in any jurisdiction in any country where such distribution or
use would be contrary to law or regulation, or which would subject any member of the PageGroup plc group of companies
to any registration requirement. No representation or warranty, express or implied, is or will be made in relation to the
accuracy, fairness or completeness of the information or opinions made in this presentation.
Certain statements included or incorporated by reference within this presentation may constitute “forward-looking
statements” that are based on current expectations or beliefs, as well as assumptions about future events. There are risk
factors that can cause actual results to differ materially from those expressed in or implied by such statements.
Accordingly, no assurance can be given that any particular expectation will be met and reliance should not be placed on
any forward-looking statement.
PageGroup plc disclaims any intention or obligation to revise or update any forward-looking statements that may be made
in this presentation, regardless of whether those statements are affected as a result of new information, future events or
otherwise. Nothing in this presentation should be construed as a profit forecast.
This presentation does not constitute or form part of any offer or invitation to sell, or any solicitation of any offer to
purchase any shares in PageGroup plc, nor shall it or any part of it or the fact of its distribution form the basis of, or be
relied on in connection with, any contract or commitment or investment decision relating thereto, nor does it constitute a
recommendation regarding the shares of PageGroup plc. Past performance cannot be relied upon as a guide to future
performance. Liability arising from anything in this presentation shall be governed by English Law. Nothing in this
presentation shall exclude any liability under applicable laws that cannot be excluded in accordance with such laws.