STEEL SMITH GROUP OF COMPANIES

APPRECIATIVE ENQUIRY METHOD

Presented By:

Nilesh Baid 08EM-024Paras Sharma 08EM-027Raunaq Singh 08EM-034Suneet Sharma 08EM-047Varun Sharma 08EM-051

Method

To understand the basis of Appreciative Inquiry it is useful to look at the meaning of the two words in context.

Appreciation means to recognize and value the contributions or attributes of

things and people around us.

Inquiry means to explore and discover, in the spirit of seeking to better

understand, and being open to new possibilities.

When combined, this means that by appreciating what is good and valuable in the present situation, we can discover and learn about ways to effect positive change for the future.

Frame work- 5D Approach

I •Define Phase

II •Discovery Phase

III •Dream Phase

IV •Design Phase

V •Delivery Phase

Define Phase

Strategic HR Thrust Areas to help Manufacturing Industry i.e. Steel Smith to develop core competency via expansion.

Steel Smith is into manufacturing of Steel Forged products.

Discovery Phase

Past Many bench mark are there which have laid down

examples Rapid growth of the company with industry has helped itself gaining

experience which is the major widening the scope of the growth of the company.

Present What is happening in the industry(overall) now

Technical Development Others

Future Upcoming technologies in the industry for growth &

development

Following questions would throw some light on HR perspective

When you think back to when you decided to join the company, what was the thing that most attracted you?

Tell me a story about a time when you were very enthusiastic about your work.

What do you think is most important for success at the company?

Tell me about the time you felt proudest about the company.

Dream Phase

Our dream is to expand in its field of operation in Vertical & Horizontal manner.

Vertical Product Range Expansion Diversification:

Setting up refineries Power Projects Sugar Mills Hand Tools

Horizontal Setting up Furnaces Transportation

Design Phase & Delivery PhaseStakehol

dersInterests &

ExpectationsProblems & Issues

Strategic Solution

Implementation Plan

Customers

• To get complete forgings solution at the cheapest prices across.

• To get best quality in the market.

• To have on time deliveries

• Price Fluctuation• Breakdowns• R.M.Supplies• RM Quality Issue

• Bulk Buying• Regular Check• Timely Evaluation• Customer satisfaction survey’s.

• Running Product Stock Manufacturing• High Stocks Keepings•

Employees

• Personal Growth• Exposure• Performance based

Rewards• Tanning/

Development Prg.• Healthy/ Safe Working• Motivation

• Habitual factors • Sincerity• Infrastructure• Biasing•Attitude•Skill sets•Cross culture

• Motivation•Organizing training & development Prg.• Ensure healthy work culture• Performance base appraisal system

• Held regular tanning session• Conduct continuous appraisal audit• Maintain cross communication culture• Rewards system for performers

Cont..

Stakeholders

Interests & Expectation

s

Problems & Issues

Strategic Solution

Implementation Plan

Society • Social Concern

• Less pollution (Air, water, Noise)

• Environmental Concerns• Media

• CSR•Forestation•Equal Job Opportunity

• Provide jobs without biasing• Plant more trees to compensate damage• Construct Heath care unit for workers• Special care for peoples living in near by areas

Government • Higher tax revenues

• Abide by the rules & regulations .

• Higher Tax rate• Govt. Policies• Corruption

• Transparency • Proper tax payment on time.

Cont..

R.M.Suppliers

• Timely payments of suppliers.

• Quality • Delivery• Replacement

•.Continual Communication

• Maintain feedback system•Continual notification regarding quality

New Client • Right target• Profit Generation• Quality Product at cheap prices

• Irrelevant link ups• Commercial terms & condition

• Better research• Limited credit duration

• Maintain information of the players in your field.• Understand thoroughly the nature of the customers business & then approach accordingly.• Follow your customers satisfaction policy

Thank You