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State-wide Communications System for Law Enforcement and Public Safety

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State-wide Communications System for Law Enforcement and Public Safety. “Moving Ahead” Dan Brown, Project Director. - PowerPoint PPT Presentation

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Page 1: State-wide Communications System for Law Enforcement and Public Safety
Page 2: State-wide Communications System for Law Enforcement and Public Safety

State-wide Communications System for Law Enforcement

and Public Safety

State-wide Communications System for Law Enforcement

and Public Safety

“Moving Ahead” Dan Brown, Project Director

Page 3: State-wide Communications System for Law Enforcement and Public Safety

Overview: This site visit is designed to share the strategic project plan and begin the development of a strategic implementation and operations plan around wireless interoperability. This is an iterative process that

will take place over the course of next few months.

There are four main goals :» Communicate the state objectives for the project.

» Define the problems of wireless interoperability with respect to this project with respect to the users group.

» Prioritize key local issues and collect approval.» Prepare for design and production using a

site survey tool.

Page 4: State-wide Communications System for Law Enforcement and Public Safety

Definition Interoperability is the ability of public safety service and

support providers to communicate with each other via voice and/or data:

On demand

In real time

When needed

When authorized

Page 5: State-wide Communications System for Law Enforcement and Public Safety

The System…How It Works

GatewayInterconnect

Device

Trunking Systems

Non TrunkingSystems

Overview

Trunking Users Trunking Users Non Trunking Users

$300 Million

Page 6: State-wide Communications System for Law Enforcement and Public Safety

UASI System

C obb

D ekalb

Palm e tto

Be n Hill

Stone Mtn

2 Peachtree

Rosw e ll High

T1

T1

T1

T1

T1

T1Cobb E911 Ctr

REMOTE SITES

PRIME SITE

Fulton

Morgan Falls

Page 7: State-wide Communications System for Law Enforcement and Public Safety

Project DescriptionPhase One

Inter-operational Communications 800 MHz P25 Compliant Simulcast Five Channel Digital Overlay Sites - Six Remotes, One Prime, One

Master $9.5 M – ODP Funded Owned and Operated by Consortium –

COA, DC, FC, CC, State

Page 8: State-wide Communications System for Law Enforcement and Public Safety

LETPP Solution Interoperable Communications System that

when implemented: Uses existing Radio Frequency infrastructure Achieves “on demand” interoperability through

overlay additions to the current RF infrastructure: IP network backbone, IP network components and Mobile Communication Units

Provides flexibility and scalability Achieves functionality in area covering 75% of state

population with fixed communications assets; functionality in remaining 25% with mobile communication assets

Can be implemented within $8M budget Can be completed within two year time frame Can be managed effectively with three working

groups: Task Force Requirements Analysis Group, Technical Working Group, Operations Working Group

Page 9: State-wide Communications System for Law Enforcement and Public Safety

NGA Workshop

Benefits

Gateway/Model for True Interop Solutions Enhance Public Safety Force Multiplier Includes Level Cooperation Facilitates National Response Plan Accomplishes Thirty Plus Year Goal Protects Emergency Responders Phase Two

Page 10: State-wide Communications System for Law Enforcement and Public Safety

What Project Will Not Do

Increase Radio Frequency Coverage Increase Channel Capacity Allow Radio of One Type to

Communicate with Transmitter of Different Type

Eliminate Technology Obsolescence

Page 11: State-wide Communications System for Law Enforcement and Public Safety

Key Evaluation Areas

MPLS Network 80/20 Spectrum Availability Intergovernmental

Agreements End User \ Transition Statewide vs State Owned Open Standards

Page 12: State-wide Communications System for Law Enforcement and Public Safety

Value Proposition for System

Local Law Enforcement Interoperable communications for law enforcement and other first

responders at local level Interoperability with neighboring agencies with overlapping radio

frequency coverage Dispatch back-up capability with other agencies for continuity of

operations Dispatch conferencing with other departments and agencies Interoperable communications statewide in major events

State Agencies Centralized broadcast, remote monitoring statewide in major event

situations Selective dispatch center conferencing statewide Dispatch consolidation

All Participate in first statewide interoperable communications project Help create a model for future state wide interoperable communication

projects involving multiple local and state government agencies Project mostly funded by federal money for first two years

Page 13: State-wide Communications System for Law Enforcement and Public Safety

Success

On time On budget Achieved Interoperability by Project

Design. Satisfied constituents

Page 14: State-wide Communications System for Law Enforcement and Public Safety

Administrative Model

Te ch n ica l W o rk in g G ro u pR ep r es en ta tiv es f r o m G T R I ,

G T A, tec h n ic a l r ep r es en ta tiv esf r o m ag en c ies , p ar t ic u la r ly r ad io

an d I T p er s o n n el.

O pe ra t io n a l W o rk in g G ro u pR ep r es en ta tiv es f r o m G S P ,

9 - 1 - 1 , G E M A, o th ero p er a tio n a l/d is p a tc h

r ep r es en ta t iv es .

Ta s k Fo rce R e qu ire m e n ts a n dA n a ly s is G ro u p

(TFR A G )R ep r es en ta tiv es f r o m : S h er if f s ( 2 ) ,

P o lic e ( 2 ) , 9 - 1 - 1 , F ir e , E M S ,G E M A, G S P , G BI , G T R I , G T A

L e g a lA dv is o rs

Page 15: State-wide Communications System for Law Enforcement and Public Safety

Coverage Map Expanded

Ap p ling

Atk in son

Ba con

Ba ke r

Ba ldwin

Ba nks

Ba rrow

Ba rtow

Be n Hill

Be rr ie n

Bib b

Ble ckle y

Bra n tle y

Bro oks

Brya n

Bu llo ch

Bu rke

Bu tts

C a lh ou n

C a mde n

C a n d le r

C a rro ll

C a too sa

C h a rle to n

C h a th am

C h a ta ho oche e

C h a tto og a

C h e roke e

C la rke

C lay

C layto n

C lin ch

C o b b

C o ffee

C o lq u itt

C o lu mb ia

C o o k

C o we ta

C rawfo rd

C risp

D a d e

D a wso n

D e ca tu r

D e Ka lb

D o d geD o o ly

D o u gh e rty

D o u g la s

Ea rly

Ech o ls

Effing ha m

Elb e rt

Eman ue l

Eva ns

F a nn in

F a ye tte

F lo yd F o rsyth

F ra nklin

F u lton

G ilme r

G la scock

G lyn n

G ordo n

G ra dy

G re en e

G win ne tt

Ha be rsha m

Ha ll

Ha nco ck

Ha ra lson

Ha rr is

Ha rt

He a rd

He n ry

Ho uston

Irwin

Jackso n

Jasp e r

Je ffD a vis

Je ffe rson

Jen kin s

Joh nso n

Jon esL amar

L an ie r

L au ren s

L ee L ibe rty

L inco ln

L on g

L own de s

L umpkin

McD u ffie

McIn tosh

Macon

Mad iso n

Marion

Meriwe th e r

Mille r Mitch e ll

Mon ro e

Mon tgo mery

Morga n

Murray

Muscog ee

Ne wto n

O co ne eO g le th o rp ePa u ld in g

Pe ach

Picken s

Pie rce

Pike

Po lk

Pu lask i

Pu tn am

Q u itma n

R a b un

R a n do lph

R ichmo nd

R o ckd a le

Sch ley

Scre ven

Se mino le

Sp a ld in g

Step he ns

Stewa rt Su mte r

T a lbo t

T a lia fe rro

T a ttn a ll

T a ylo r

T e lfa ir

T e rre ll

T h omas

T ift

T o ombs

T o wns

T re u tle n

T ro up

T u rne r

T wig gs

Un ion

Up son

W a lke r

W a lto n

W are

W arren

W ash in g to n

W ayn e

W eb ste rW he e le r

W h ite

W h itfie ld

W ilcox

W ilkes

W ilk inso n

W orth

F ixe d Asse t C o ve rag ePh ase I

F ixe d Asse t C o ve rag ePh ase II

An cilla ry C ove ra ge

Mob ile Asse t C ove ra ge

Page 16: State-wide Communications System for Law Enforcement and Public Safety

Local Governments’

Responsibilities

Provide Own Radios for Gateway Units Obtain Necessary Signatures on MOAs Facility Upgrades Support Training and Exercise Programs Develop and Support System Operational

Procedures

Page 17: State-wide Communications System for Law Enforcement and Public Safety

State Responsibilities

Provide Legal and Procurement Assistance

Secured Funding for Project Success Coordinate Leadership in Establishing

System Operational Procedures Provide Central Fleet Management and

Maintenance - GSP (administration) Facilitate Leadership in Overall Project

Management

Page 18: State-wide Communications System for Law Enforcement and Public Safety

Project Time Lines Project Start – 2/14/05 RFQC Release – 4/01/05 TFRAG Approval of RFP Vendors & PSAPs -5/2/05 RFP Release – 5/16/05 RFP Technical Evaluation Complete – 7/20/05 RFP Price and Final Evaluation Complete – 7/29/05 Vendor Recommendations to TFRAG – 8/12/05 Vender Selected/Contract Negotiated– 9/13/05 Vendor Identification of Project Team & Background

Check – 9/15/05 Pilot (Cobb & Core) – 11/22/05 Pilot (Floyd, Glynn, Muscogee, Core) – 12/9/05 MCU Delivery – 12/08/05 Pilot Complete – 2/8/06 Production Deployment Start – 4/17/06 Production Complete – 3/30/07

Page 19: State-wide Communications System for Law Enforcement and Public Safety

Project Time Lines

GSP (Core – Primary) 11/18 – 22

Glynn (Core – Secondary) 11/23 – 29

Cobb (PSAP) 11/10 - 16

Floyd (PSAP) 12/2 - 6

Glynn (PSAP) 11/29 – 12/1

Muscogee (PSAP) 12/7 - 9

Mobile Communications Unit (MCU) 1/9

Motorola SRC 11/1

Page 20: State-wide Communications System for Law Enforcement and Public Safety

Procurement PhaseProcurement Phase

Feasibility Analysis – Technical/FinancialRFQC Development/EvaluationRFP Development/EvaluationContract Negotiation

Page 21: State-wide Communications System for Law Enforcement and Public Safety

RFQC - Completed RFQC Released – 4/1/05 RFQCs Received – 4/29/05 RFQCs Reviewed - 5/2/05 Responders (x – qualified technically for RFP)

ARINC - x AAR-ATICS Alcatel IIS Motorola - x Raytheon - x SyTech Tyco/MA-COM - x Unisys - x

Page 22: State-wide Communications System for Law Enforcement and Public Safety

RFP Completed Requirements Submitted – 4/21/05 RFP First Review – 4/27/05 Draft RFP Complete – 5/5/05 Evaluation Tool Complete – 6/06/05 RFP Release – 5/16/05 Offerors’ Conference – 5/19/05 RFP Proposals Due – 6/20/05 Technical Evaluation Complete – 7/20/05 Price and Final Evaluation Complete –

7/29/05 Notify Successful Offeror – 8/12/05 Start Negotiations – 8/15/05 End Negotiations – 9/13/05

Page 23: State-wide Communications System for Law Enforcement and Public Safety

MOTOBRIDGETM

IP Interoperable Solution

Page 24: State-wide Communications System for Law Enforcement and Public Safety

Interoperability Techniques

Fit Method

Swap Radios

Talkaround

Mutual Aid ChannelsSimple

Short-Term Solutions

Gateway(Console Patch)

System-Specific Roaming

Standards-Based Shared Systems

Short-TermSystem Modification

Best Long-TermSolution

Full-featured, Wide Area

Easily deployed

Time-consuming

Page 25: State-wide Communications System for Law Enforcement and Public Safety

MOTOBridge Technology

SIP Server

System ASystem B

OMC Server

MPLS

Dispatch911 Dispatch

VHF

800 MHz

UHF

RGU

RGU

WSGU

WSGU

VHF

MCU

Page 26: State-wide Communications System for Law Enforcement and Public Safety
Page 27: State-wide Communications System for Law Enforcement and Public Safety

PSAP Layout

Page 28: State-wide Communications System for Law Enforcement and Public Safety

Interoperability Techniques

Short-Term SolutionsMutual Aid Repeater System

800 MHz

Repeater

Talkaround Swap Radios

Page 29: State-wide Communications System for Law Enforcement and Public Safety

Level 4: Gateway - Console Patch

• A console that connects two networks

• Variable connection usually by audio only links

• Requires operator intervention per incident

Audio Only Audio Only

800 MHz System450 MHz System

Page 30: State-wide Communications System for Law Enforcement and Public Safety

Level 4: RF Gateways• Linking two networks via RF links

• Variety of technologies and approaches

• Usually requires operator intervention

800 MHz System800 MHz SystemField

Deployed Gateway

Gateway in Vehicle

Page 31: State-wide Communications System for Law Enforcement and Public Safety

Level 4: Gateway -Interface Box

• Hardware component connects two or more networks

• RF, 4-wire audio links, VoIP connect systems• Across a Region or the State

800 MHz System800 MHz System

Gateway

• Audio• System data• Emergency ID• Control info

• Audio Only

Page 32: State-wide Communications System for Law Enforcement and Public Safety

Soft Switched Radio Network

• Command and Control Tool

• SSRN originally designed for military air traffic dispatch

• Mobile Radio, Consoles and Telephony interfaces

• All Internet Protocol (IP) from Dispatch position to base sites

• Remote radio control

• Interoperability continues even with the loss of the Operations Management Terminal

SSRN provides Interoperability betweenvarious communications

networks with a Radio over IP SystemDesigned for Mission Critical Environments

Page 33: State-wide Communications System for Law Enforcement and Public Safety

Soft Switched Radio

Extremely scalable - local to statewide communication systems

• Unlimited Base Stations / Radios

• Unlimited Dispatch Positions

• Any dispatcher can operate any base station in the system, anywhere, anytime

Multi-System Inter Operation

• Frequency Band independent

• Multi-vendor base stations

• Create virtually any combination of dispatch network/control/priority

• Capable of Secure links (3DES, IPSec, etc.)

Page 34: State-wide Communications System for Law Enforcement and Public Safety

Standards Based Technology

• IP technology offers flexible network implementation

• Commercial Off the Shelf (COTS) Hardware

• Robust performance and high reliability

• Secure links (AES, IP-Sec)

Command and Control Capability

• Conference Bridge, Dispatch and Advanced Calling Features

• Complete remote control of gateway mobile radios

Scalable

• Provides IP interoperability between disparate communications systems

• Statewide and regional interoperability

Motorola SSRN Advantages

SSRN Advantages

Page 35: State-wide Communications System for Law Enforcement and Public Safety

DispatchWorkstation

DispatchWorkstation

IP NETWORK

IP NETWORK

RGU

RGU

RGU

Access RadioVHF

VHF

Analog

NextelSouthern Linc

RGUAccess Radio Florida

Mutual Aid

OrlandoMutual

Aid

FloridaMutual Aid

System

Access Radio800 MHz

Metro800 MHz System

800 MHz

RGU

Police Radio

GeorgiaSystem

county

Page 36: State-wide Communications System for Law Enforcement and Public Safety

Radio Gateway Unit Interfaces

Georgia MPLS IP Network

Georgia MPLS IP Network

CEB

BIM

4W+Tone Remote Control

4W+E&M/Tone Remote ControlSerial RS232 (Enables Radio controls, Emergency Notification and Wireless Data)

StationStation

R-GU

Trunked

Conventional

PSTN

Consolette

1 to 8 interface Connections per RGU

Cell

LMR System

Page 37: State-wide Communications System for Law Enforcement and Public Safety

IP-BackboneIP-Backbone

Use of AES Encryption in MOTOBRIDGE Network

•R-GU provides Encryption Over-the-Network

•End-to-End Encryption occurs with encrypted radios

R-GU

WS-GU

Encrypted or Clear Audio

Applies AES Algorithm

Dispatch Location

Page 38: State-wide Communications System for Law Enforcement and Public Safety

CORE APPLICATIONS

FOR USE

Page 39: State-wide Communications System for Law Enforcement and Public Safety

Radio Gateway

OMCServer

SIPServer

DispatchWorkstation

Operations ManagementLocation

DispatchWorkstation

DispatchWorkstation

Dispatch Only Location

Customer IP NetworkCustomer IP Network

Other Remote Radio Locations

Vendor BSystem

Vendor ASystem

Access Radio

Access Radio

• Scalable, up to Large Regional Network • Multi-Jurisdictional Interoperability• Command and Control Tool

Page 40: State-wide Communications System for Law Enforcement and Public Safety

Audio Only

Audio, ID, Emergency PTT, etc.

Gateway

800 MHz System B

800 MHz System A

Gateway provides interoperability here

Gateway does not provide interoperability

here

Page 41: State-wide Communications System for Law Enforcement and Public Safety

Core ApplicationsCore Applications

System BSystem A

Large Scale Events

Page 42: State-wide Communications System for Law Enforcement and Public Safety

Core ApplicationsCore Applications

System BSystem A

System C System D

GEMA

Centralized Broadcast

Page 43: State-wide Communications System for Law Enforcement and Public Safety

Core ApplicationsCore Applications

System C

Traveling Across Jurisdictions

System BSystem A

Page 44: State-wide Communications System for Law Enforcement and Public Safety

Core ApplicationsCore Applications

System BSystem A

System C

Mobile Platform

Page 45: State-wide Communications System for Law Enforcement and Public Safety

Core ApplicationsCore Applications

System BSystem A

Dispatch Consolidation/Backup

Page 46: State-wide Communications System for Law Enforcement and Public Safety

Core ApplicationsCore ApplicationsDispatch Conferencing

Page 47: State-wide Communications System for Law Enforcement and Public Safety

Core ApplicationsCore Applications

System BSystem A

System C System D

GSP

Remote Monitoring

Page 48: State-wide Communications System for Law Enforcement and Public Safety

Remote

Dispatc

h

Module

Remote

Radio

Module

Tool Bar

Speaker Master

volume

Conference

ModuleList of

conferences

in the

system

Notification

Window

List of radio

patches in

the system

Menu

Title:

WS-GU Name,

User

(Dispatcher)

Name and WS-

GU IP

Status Bar

PTT

button

Page 49: State-wide Communications System for Law Enforcement and Public Safety

Create Radio Patch connection• Right mouse click on existing radio

module and press “Connect To Radio”

-------- Or --------

• From Tool Bar Add Radio Add Dispatch

Page 50: State-wide Communications System for Law Enforcement and Public Safety

Remote Radio Module

• Radio Name

• PSAP Name

• Radio Type / Notifications

• Remote Radio State• Radio transmitted audio is connected

• Radio received audio is connected

• Radio Audio is disconnected

• Radio is disconnected

• Other user takes PTT

• Local Radio State:– Speak(transmitted audio),

Listen(received audio), Hold(audio is disconnected)

• Radio Volume

• Replay last 10 - 60 seconds of received audio

Radio

Name

Local

Radio

State

Remote

Radio

State

Volume

Replay Audio

History

Radio Type/

Notification

s

PSAP

Name

Page 51: State-wide Communications System for Law Enforcement and Public Safety

Virtual Remote Radio Control Head – IDEN

•Display Radio monitor notifications

•Private/Group Call

•Alert

•Reset

•Stop last command

Page 52: State-wide Communications System for Law Enforcement and Public Safety

Remote Dispatch (Intercom) Module

• Dispatch Name

• PSAP Name

• Remote Dispatcher State• Received and transmitted audio is

connected

• Received audio is connected

• Dispatch Audio is disconnected

• Dispatch is offline/disconnected

• Local Dispatcher State:– Speak(received and transmitted

audio), Listen(received audio ), Hold(audio is disconnected)

• Dispatch Volume

• Replay last 10 - 60 seconds of received audio

Local

Dispatch

State

Dispatch Name Remote

Dispatcher

State

Volume

Replay Audio

History

PSAPName

Page 53: State-wide Communications System for Law Enforcement and Public Safety

• Click on

Conference

Name

Dispatch

resources

Phone

resources

Create conference

Page 54: State-wide Communications System for Law Enforcement and Public Safety

Conference Module

• Conference Name

• Conference bridge name

• Conference remote members(except for SIP members) and their states:

• Received and transmitted audio is connected

• Received audio is connected

• Audio is disconnected

• Volume

• Local Conference state:

– Speak(Received and transmitted

audio), Listen(Received audio), Hold(Audio is disconnected)

Conference

NameBridge Name

Conference

MembersVolume

Local

Conference

State

Page 55: State-wide Communications System for Law Enforcement and Public Safety

Notification Window

Notification windowNotification window shows

system notifications and timestamp

Three types of notifications

•Fatal

•Warning

• Information

Page 56: State-wide Communications System for Law Enforcement and Public Safety

Backbone Network

Multi-Protocol Label Switching (MPLS) will be the technology in the backbone. Network provided by BellSouth and

administered by GTA Circuit parameters:

1.5 Mbps Premium Real-Time Quality of Service (QoS)

MPLS is designed for high speeds and high availability.

Page 57: State-wide Communications System for Law Enforcement and Public Safety

Mobile Communications Units

Two Mobile Communications Units (MCU) will be part of the system Motorola SMS-4000 Equipped with 2 of each of the following

radios: VHF-L VHF-H UHF 800 MHz Amateur bands

Satellite will be used to provide connectivity into the MPLS network.

Page 58: State-wide Communications System for Law Enforcement and Public Safety

Inter-Governmental Agreements

Inter-Governmental Agreements

ODP MOUGrantee Sub-grantee AgreementDocumentation of Award

Page 59: State-wide Communications System for Law Enforcement and Public Safety

Standard Operating Procedures

Standard Operating Procedures

Equipment OperationTechnical Assistance

Local UseRegional UseState-wide Use

Page 60: State-wide Communications System for Law Enforcement and Public Safety

Testing ComponentsTesting ComponentsFactory AcceptancePilot Site Acceptance

Core PSAPs

Pilot System AcceptanceMobile Communication Units AcceptanceProduction PSAPs Site AcceptanceFinal System

Page 61: State-wide Communications System for Law Enforcement and Public Safety

Training and EducationTraining and EducationVendor TrainingEnd Users (Train the Trainer and three regional meetings)System EngineersSystem AdministratorsApplication AdministratorsDatabase Administrators

LETPP Exercises/LocalRegionalState-wide

Page 62: State-wide Communications System for Law Enforcement and Public Safety

Communicating with the Public Safety CommunityCommunicating with the Public Safety CommunityBi-monthly NewsletterPersonal VisitChronicle of the ProjectDocuments posted on WebsiteTraining CDSite Survey Tools

Page 63: State-wide Communications System for Law Enforcement and Public Safety

Committed?

Page 64: State-wide Communications System for Law Enforcement and Public Safety

NEXT STEPS

Identify a Local Project and Technical Point of Contact.

Identify Needs and Implementation Strategies.

Conduct a Site Survey. Sign an Intergovernmental Agreement

before Equipment Installation. Test the System. Participate in developing local SOP’s.

Page 65: State-wide Communications System for Law Enforcement and Public Safety

Disscussion

What are your jurisdictions interoperable needs?

What types of radio’s do you want to interface?

Who do you depend on for mutual-aid support?

What Major Events do you participate in? What are your major communications

upgrade plans?

Page 66: State-wide Communications System for Law Enforcement and Public Safety

State of Georgia MOTOBRIDGE Interoperability Network CDR 9/26/2005

Site Walks and Site Surveys

Objective is to secure all information needed to complete the location quickly and efficiently

Location and directions Key contact Information GPS Coordinates Review site conditions such as available electrical, grounding, HVAC,

etc. and identify any necessary upgrades Review the existing equipment layouts

– Determine interface opportunities and priorities– Determine final installation location of all MOTOBridge equipment– Identify if the relocation of any existing equipment is necessary

Review cable installation and required lengths Determine MPLS VPN network status and location of required demark Create summary recapping required tasks for the locals, State and

Motorola

Page 67: State-wide Communications System for Law Enforcement and Public Safety

Contact Information

Dan BrownGeorgia Office of Homeland Security/GEMA

PO Box 18055Atlanta Georgia [email protected]

(404) 635 – 7212(404) 635 –

7200 24 hr (770) 316 – 0900 Cell

Page 68: State-wide Communications System for Law Enforcement and Public Safety
Page 69: State-wide Communications System for Law Enforcement and Public Safety