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State of Michigan Department of Information Technology 3 From Vision to Action 3
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State of Michigan • Department of Information Technology 1
From Vision to Action
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Michigan.Gov Text Alerts
MiAlerts
State of Michigan • Department of Information Technology 2
From Vision to Action
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Text Messaging – a brief history07734
“Merry Christmas”
Since then, text messaging, and text alerts have come a long way.
07734
State of Michigan • Department of Information Technology 3
From Vision to Action
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State of Michigan • Department of Information Technology 4
From Vision to Action
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(Michigan needs more “lerts”)
Some text alert examples ….
Be Alert
State of Michigan • Department of Information Technology 5
From Vision to Action
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State of Michigan • Department of Information Technology 6
From Vision to Action
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State of Michigan • Department of Information Technology 7
From Vision to Action
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• Meijer.com
• The Washington, D.C. subway service, the Metro
• Virginia Tech. and MSU, along with other universities
On A More Practical Note ...
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From Vision to Action
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MiAlerts• eMichigan developing a text alert system• 2 basic scenarios
– On Occurrence• Subscription based• Examples: Traffic accidents, severe weather, lane closures
– On Demand• Request based• Examples: border-crossing times, traffic conditions, locale- based
weather
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First StepsConfiguration:• Use existing Listserv• HTML and WML based forms for subscription command• Subscriber format would be mobile number/service provider
– Example: mine would be [email protected]• Alerts sent via e-mail post to the listLimitations:• messages limited to 160 characters• Does not allow for use of Common Short Codes
State of Michigan • Department of Information Technology 10
From Vision to Action
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Future Directions …• SMS Gateway Software
• SMS Gateway Service Provider
$$$$
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Alerts At Michigan.Gov
http://www.michigan.gov/alerts
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Mobile.Mi.Gov
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Guidelines for “Mobilization”
• "Skip Navigation" link.• Optimize Images for PDAs.• Code in WML if possible.• Anticipate user needs
