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STATE CONTRACTS MEETING
TRACY LITTLE APRIL 21, 2015
Tracy Little – Managing Partner
Greg Natvig – Vice President of Operations
Bridget Bailey – Project Manager
Devin Netter – Project Manager
MEET OUR TEAM!
Count the F’s in this Sentence
James River Solutions is a full service fuel provider. We are proud of our partnership to deliver heating oil and off road
fuel to The Commonwealth of Virginia and think highly of our customers. We will continue to increase your knowledge of the Petroleum Industry. If you ever have any questions feel
free to call us!
CORRECT ANSWER
12 F’s!!!James River Solutions is a full service fuel provider. We are proud of our
partnership to deliver heating oil and off road fuel to The Commonwealth of Virginia and think highly of our customers. We will continue to increase your
knowledge of the Petroleum Industry. If you ever have any questions feel free to call us!
James River provides complete fuel products & services to our customers:
• National e Card Program• Strategic Bulk Fuel Delivery across the U.S.• Terminal Access across the U.S. with National Supply Agreements• Complete Inventory Management• Mobile Fueling Capability• Consultative Approach • Project Management Methodology• Multiple Pricing Options• Environmental Compliance• On-site Vendor Services• RFP & Procurement Consulting Services• One Day Assessment Services• 24/7 Customer Service
PRODUCTS & SERVICES
• Will Call Deliveries• Call in or email your order and we will deliver within 24 hours
• Automatic Deliveries• We can set up deliveries on a set schedule so you never have
to worry about ordering fuel
DELIVERY OPTIONS
Fuel Requests: Email all fuel delivery requests to [email protected].
VP of Sales:Tracy Little-804-399-8900 [email protected] of OperationsGreg Natvig-540-672-8901 [email protected] Project Management:Bridget Bailey- 757-375-1525 [email protected] Devin Netter-804-358-9000 x 317 [email protected] Service Representatives:Allyn Cook-Swartz-804-358-9000 x 303 [email protected] Planz-804-358-9000 x 337 [email protected] Gaskins-804-358-9000 x 330 [email protected] Customer Service Manager:Darlene Harris-804-358-9000 x 318 [email protected]
Emergency Line: 804-393-1150. If no one answers please leave a message and your call will be returned ASAP.
Fax: 804-359-6307 Toll Free: 1-800-825-5599
SERVICE PROTOCOL
• 6th Coldest February on record since 1979 with temperature averages around 31.4° (9.5 ° below normal)
• 9th Snowiest Winter in Virginia on record beating out 1996 and 1952• Estimates that temperature-related energy demand was 35% above
average• This created a tight supply for propane, natural gas and heating oil• Many governors declared states of emergency
• Department of Transportation allowed truck drivers to drive longer hours due to increased need and demand
WINTER 2015
• Plan Ahead, Be Proactive!• Know all emergency contact information• Don’t Panic!
• We will do our best to get you everything you need• Understand that you may need to be flexible • Know your generator run time and let us know when it’s
running!• ESCALATE any emergency to Tracy, Greg, and Bridget.
Customer Service is our number one priority and our goal is to always make sure you are taken care of!
WHAT TO DO IN AN EMERGENCY
FIXED PRICING
We can purchase fixed pricing contracts based on your needs. A fixed pricing agreement can help you gain control over a very volatile market. It will also help you manage your fuel expenses as you increase efficiencies and maneuver your business structures.
This pricing option provides an answer to an unknown variable in the budgeting equation, allowing you to prioritize and focus on other important business decisions.
A bottoming out process for oil prices is likely achievable only if the trajectory of increased demand and supply adjustment holds firm
momentum not only to clear the current market surplus but also to draw down inventories built over 2014
Currently however supply and demand dynamics show a high degree of divergences, rather than a strong trend, and are not moving in the direction
to tighten the market balances
THE CURRNET FUEL MARKET
DIESEL TRENDS SINCE 2014
DIESEL TRENDS SINCE 2008
• Average temperature for US Winter was 31.3 degrees Fahrenheit (One degree below the 20th Century average)
• Coldest winter since 2009-2010 and the 34th coldest on record• Estimates that temperature-related energy demand was 35% above
average• This created a tight supply for propane, natural gas and heating oil• Many governors declared states of emergency
• Department of Transportation allowed truck drivers to drive longer hours due to increased need and demand
WINTER 2014
SMARTank is a completely wireless tank-level monitoring system designed to provide our customers with the ultimate in flexibility and performance.
• Requires no external power, telephone connection, or control boxes
• Simple instillation and unparalleled ease of use
SMARTank is the simplest, most dependable solution available to distributors and their customers. It is completely wireless with flexible features that make it easy to install and implement in a variety of configurations on single tanks as well as multi-tanks.
The secure website makes tracking activity second nature for both the customer as well as our team at James River.
SMARTank TECHNOLOGY
Implementing our SMARTank Monitoring technology on your tanks will help you increase your bottom line while allowing your personnel to focus attention on other important tasks
• This technology allows us to see exactly how much fuel is in each tank and provides us complete control to set up automatic deliveries
• Eliminate costly emergency deliveries• Never run out of product• Never need to stick tanks• Never need to call or fax orders• Cut out administrative costs of personnel checking tank levels• Allows you to be more proactive before emergencies • Save time and money!
SMARTank ADVANTAGES
ONLINE CAPABILITIES
