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STAT Transcriptions
May 01 2005
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STAT Transcriptions Profile
We are Healthcare BPO with Transcription and Coding services.
Who we are What Are Our Capabilities Why You Should Consider us?
• Top notch management team in place in India with 5+ years hands on experience in managing multiple Healthcare processes.
• Our core business is Medical Transcription and we would like being a one-stop shop for all medical transcription needs for practicing doctors.
• Based in Houston, Texas and Delhi, India.
• Leased facility for 50+ people
• 24x7 operations
• Infrastructure: Extendable team of virtual employees in MT.
• A qualified management team and stable financial resources make sure that the team of transcribers, editors, and technicians are in sync with the objectives of the company and thus are able to ensure that the highest standards of services are offered to our clients.
• Training Capabilities: Ability to train 10-15 MTs every month
• Retention Tools: Given the high attrition rates, we’ve strong non-hiring agreement with other firms around Delhi/NCR. We also focus on Employee Engagement activities
• Quality Measures: We use 6-sigma based tools to monitor and maintain our quality
• Strong Capabilities to service large volumes and retain employees
• Strong management Team in India to oversee client relationship and Operations
• Ability to leverage Billing and Coding capability.
• 24/7/365 support
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• This company, started by a group of experienced MT's with the ideology of providing quality transcription services giving attention to each and every customer with a special care. As the company is governed by highly experienced MT's it becomes our responsibility to set the accuracy at high standards.
• We are HIPAA Compliant. We use secure, encrypted forms of official communication
BenefitsBenefitsOur CompanyOur Company
We transcribe for multiple specialties and types of notes. We have staff experience in all the facilities both in transcription and billing services.
Flexible dictation method
• We work with Digital Dictaphones and also work with outside service providers to setup toll-free numbers
Online system to upload / download
Fast turnaround with excellent Quality
• Within 8-12 hrs the physician get access to a transcribed reports through FTP, or Fax
• Excellent Quality (98.5% + based on AAMT)
• Bi-weekly Line count for transparency
• Electronics Archiving with files named on Patient names
Electronic Management of Transcription Records
We are a Medical/Business Transcription firm, having offices in Delhi and United States with 5+ years of management experience in the Medical Transcription Industry
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Next Steps
STAT Transcriptions offers electronics access and management of transcribed records
(1) Physician treats patient meet. Physician uses Coding sheets / Encounter forms to provide procedure / diagnosis done (from multiple locations)
(2) Office uses Dictaphone to record voice files
(4) MTs in India transcribe the report and upload back to the websites
(3) Voice records are uploaded to our website
(5) Physician can archive and retrieve the medical records as needed
Key Benefits
• Online System to Upload/ Download
• Competitive Pricing per line with electronic management
• Bi-weekly line count report
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MT Level 1 QA Level 1 QA Level 2 Delivery
Experience MTs
Use Client Specification document
Deliver 80-90% Quality
Aided with MT tools, dictionaries and drug books
Work-Flow through transcription software and Scripts
Senior Quality people with 3+ yrs experience
Deliver 99% Quality
Dr specific quality conformation
Feedback to MTs from level 1
Flag jobs for special review
Review Flagged jobs
Proofing
Check client, physician specific guidelines
Export for Final review and delivery to client
Electronic platform to deliver
Provide status Log
Provide Bi-Weekly Count
Quality Process
The process strength allows consistent and high levels of quality
Quality Process
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Transition Methodology
Process Step Objective
1. Initial Training / Handholding
(1st week)
Set up clear objectives and formats for reporting
- Daily reporting / reconciliation - Weekly Quality reporting - Weekly Error log reporting Set up two hour training/ handoverSet up time for bi-weekly call
2. Migration process
(2nd week)
Continue live work with MTs of minimum three years work experienceDedicate selected MTs for specific physiciansInitiate daily and weekly reportingFollow-up for feedback on changes and improvements
Transition Methodology
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Contact us
Proposed Next Steps
• Discuss proposal.
• Setup free-trial to test out
• Finalize details of contract.
• Initiate full scale services
Deepak Kumar- Houston, Texas
Phone: 713-574-6336
Email [email protected]
Sumit Chaudhary- Delhi, India
Phone: (91) 9971820606
Email [email protected]
The proposed way forward would be to setup mini-trial to test out synergies and benefits
