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Pam Sparks
Education Coordinator BA, AD, RN
Stat Acuity Team
Pam Sparks
No Conflicts of Interest
Overview
• Challenges
• Goals
• Design
• Results
Challenges
• Our patients
• Rounding
• CCU
• New Grads
Goals: Service
• Improve staff satisfaction
• Improve response time
• Complete patient follow up
• Attend floor huddles
• Evaluate unit/patient needs daily
Goals: Quality
• Dedicated department
• Evaluate unit/patient
• Improve patient outcomes
• Implement protocols
Goals: People
• Improve CCU retention
• Educate Nurses
• Skills
• Change current culture
Designing the Team
• Hiring requirements
– Job description
– Perception
• Orientation of the Team
• Marketing
Our STAT Acuity Support Nurses are now available 7 days a week! They are available for rapid response situations, perplexing patients, a resource for
questions and any situation you have questions about. They are here to support our care team in any way possible. Call 66 for Code/Rapid
Response, for other concerns call 254-0624.
Call-66
Tennessee
Tools
• Approved protocols
• SBAR
• Stroke flowchart
• Activity log
• Early Warning Sign Scorecard (EWS)
Early Warning Sign Scorecard
Results
• RN comments
• CCU retention
• Improved patient outcomes
References
• Ghostbusters (slide 8)
– “Ghostbusters Ecto-1 Poster by Places and Films.” TheArtHunters,
www.thearthunters.com/artworks/ghostbusters-ecto-1-poster-places-films/.
• Early Warning Sign Scorecard (slide 10)
– “Early Warning Systems: Scorecards That Save Lives.” Institute for Healthcare Improvement,
www.ihi.org/resources/Pages/ImprovementStories/EarlyWarningSystemsScorecardsThatSav
eLives.aspx.