Embed Size (px)
Citation preview
Starfish Informational Sessions
A man saw a boy collecting starfish and gently throwing them into the ocean.
“The tide is going out. If I don’t throw them back, they’ll die,” explained the boy.
“But look,” the man said. “There are miles and miles of beach and hundreds of starfish!”
The boy picked up another starfish, threw it into the surf, smiled at the man, and said:
Adapted from a story by Loren Eiseley
“I made a difference for that one.”
The Star Thrower
Who’s in the room?
4
Please introduce yourself by sharing your
name and your role at the institution
Objectives
• How Starfish supports our retention initiatives
• What role you play in this initiative
• The key features of Starfish for faculty, staff, and students
• How instructors and advisors will raise and manage alerts
• Where to go for resources/support
In this session you will learn:
Training Agenda
• Who’s InvolvedOur Team
• Measuring SuccessOur Initiative
• Overview/Benefits
• Expectations & WorkflowOur System
• Resources & SupportWrap Up
4
Sunsetting Mapworks
Macmillan Learning / Skyfactor made the decision to cease offering
Mapworks after the 2018-19 academic year. The contract with Murray
State University will terminate August 31, 2019.
Our Team
Our Starfish Implementation Team
Peggy Whaley, Kate Johnson, Dr. Don Robertson, Michele
Sanders, Jesus Santiago, Brantley Travis, Layal Atieh,
Dr. Barbara Cobb Dr. Kathy Callahan, Evan O’Neal, Dr. Renee
Fister, Ken Ashlock, MeLissa Copper, Owen Butler, Dr. SG
Carthell, Dr. Renae Duncan, Dan Lavit, Christy Watkins,
Dr. David Whaley, Leanna McClure, Marla Poyner, Keith Weber
Our Initiative
How Will We Measure Success?
Short Term Goals
• Adoption of Starfish
• Increased office proficiencies
• Increased engagement of faculty and staff
• More timely interventions to help students
Longer Term Goals
• Increased persistence and retention rates
• Use of additional features to support student success
• Utilize predictive analytics to increase student success and direct resources to where they are most needed
Our Starfish System
Key Benefits for
Faculty & Staff
Quickly provide feedback on
students and help connect them with
services
Access useful information on your
students on one screen
Easily share your concerns with the right people at the
right time
Understand predicted retention and how to address
risk
Socialize the breadth of available
interventions available on campus
Provide positive reinforcement of
successful behaviors
Communicate with students individually
or in groups
Easily record outcomes on
student meetings
Specific ExpectationsFaculty
• Notify your class that
you’re using Starfish
• Raise flags when
appropriate
• Submit progress
surveys when available
• Include specifics and
next steps for student
when applicable
Advisors/Coaches
• Access students in
Starfish
• Record follow up
actions in Starfish:
• Add notes
• Clear flags
• Close the loop
Students
• Respond to email
notifications when
flagged
• Raise Your Hand
• Contact appropriate
support office(s)
• Follow through with
Instructor and/or
support staff
recommendations
Everyone
• IN AUGUST and
BEYOND:
• Complete your Starfish
profile
• Explore and Use
Starfish system and
respond to user
feedback surveys as
requested
• Refer to training
materials provided
Workflow
Early Alert Workflow
Instructor
StudentSES/Other/
Advisor
Our Flag Tracking Items – Level 1
Tracking Item Name Raise this when your student(s)
is/are/has:What will happen when raised
Email to
Student
Outreach
Attendance Concern -
Sporadic Attendance
Raise this flag when a student has
sporadic attendance.X
Low Quiz/Test Scores Raise this when a student receives a
poor grade on a quiz or test. X
Missing/Late assignments Raise this flag when a student is
missing or late with assignments. X
16
Our Flag Tracking Items – Level 2Tracking Item Name Raise this when your student(s) is/are/has: What will happen when
raised
Email to Student Outreach
No Show Use this flag to indicate that a student has never
attended your class or logged into the online course. X X
Attendance Concern -
Absences Will Affect Grade
Raise this flag when the student has reached the
number of absences that will affect the student’s
grade. X X
In Danger of Failing Raise this when a student is in danger of failing a
course and has not responded to the instructor's
attempts at contact. X X
Personal Issues Raise this when you have a concern about a student
related to personal issues (social connections, feels
they don't fit in here, homesickness, has indicated
an intent to leave campus; living environment;
mental or physical health concerns).
X
Financial Issues Raise this flag when a student has indicated that
they are struggling financially. X
17
Our Flag Tracking Items – Level 3
Tracking Item Name Raise this when your student(s)
is/are/has:
What will happen when
raised
Email to
Student
Outreach
Student Safety
Concern
Raise this flag if you believe that
one of your students is a danger to
him/herself or a potential threat to
others.
X
Course Withdrawal or
Audit Recommendation
Raise this when a student should
consider withdrawing from the
course or the University OR
consider speaking with the
instructor about auditing a course.
Deadlines apply
X X
18
Our Flag Tracking Items – Student Raised Flags “Raise Your Hand”Tracking Item Name Raise this when your student(s)
is/are/has:What will happen when
raised
Email to Staff Outreach
Practice Raise Your Hand (L1) Practice Raise Your Hand: I Need Help In A
Course. Select this option as part of the
Starfish assignment when setting up your
Starfish account.
X
I need help financially (L2) Select this option when you need assistance
with financial issues related to paying for
college. X X
I need help in a course (L2) Select this option when you need assistance
in a course. Be as specific as possible about
the help you need. X X
I need help with a personal
issue (L2)
Select this option when you need help related
to personal issues. X X
I need help (L3) Select this option when you know you need
help but are not sure where to start. X X19
Kudos and Referrals
Kudos:
• Finish Strong in Classes
• I Caught You Being Exceptional
• Keep Up the Good Work
• You Are off to a Great Start
• We're Glad You're Here
Referrals
• Financial Aid Referral
• Tutoring Referral
• Career Services
20
Let‘s Tour Starfish
In-Depth Training in August!
Tour Agenda
• Homepage
• Progress Survey
• Students List (filter)
• Student Folder - Info, Courses
• Close the Loop
• Profile – Institutional, Email Notifications
Your View
• Student Homepage
• My Success Network
• Raise Your Hand
• Tell Us About Yourself
Student View
Starfish Navigation
Starfish Homepage
My Students List
Filtering the Students List
My Students List
Student Folder
Respond to a Progress Survey
Close The Loop
Your Starfish Profile
Profile: Email Notifications
Intervention Inventory
Student View
Student View: Menu
Student View: My Success Network
Student View: Courses and My Success Network
Student View: Raise Your Hand
Student View: Tell Us About Yourself
Survey Sections:
• Background information
• Academics
• Campus Connections and involvement
• Health and wellness
• Financial Means
• Faculty/Staff see this form as the
Intake Form in Starfish
• It replaces the Mapworks survey and
takes much less time to complete
• Can also be completed with the
student during an advising session
Resources and Support
Resources and Support• In-depth training will start in August prior to the
start of school. Training sessions will continue throughout fall and spring semesters
• Institutional Starfish Website: www.murraystate.edu/starfish
• System Administrators:
– Peggy Whaley• [email protected]
• x2274
– Kate Johnson• [email protected]
• X5344
Hobsons / Starfish Online Support Site• Includes detailed information on all the
features of Starfish
Thank you | Questions
