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© Constant Contact 2015 Standout Subject Lines Get Opened, Get Read, Get Results

Standout Subject Lines Get Opened, Get Read, Get Results€¦ · Standout Subject Lines Get Opened, Get Read, Get Results. Brandon L.D. Klayman, CEO of Conscious Commerce Award Winning

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Page 1: Standout Subject Lines Get Opened, Get Read, Get Results€¦ · Standout Subject Lines Get Opened, Get Read, Get Results. Brandon L.D. Klayman, CEO of Conscious Commerce Award Winning

© Constant Contact 2015

Standout Subject LinesGet Opened, Get Read, Get Results

Page 2: Standout Subject Lines Get Opened, Get Read, Get Results€¦ · Standout Subject Lines Get Opened, Get Read, Get Results. Brandon L.D. Klayman, CEO of Conscious Commerce Award Winning

Brandon L.D. Klayman, CEO of Conscious Commerce

Award Winning

#1 Rated Partner

Master Certified Partner

Authorized Local Expert

www.cc94.com

#1-Rated Constant

Contact Partner

Book a Call: www.cc94.com

[email protected]

P: 403.770.9776 facebook.com/concom94

@concom94

cc94.co/linkedin94

[email protected] #CASL 403-770-9776

Page 3: Standout Subject Lines Get Opened, Get Read, Get Results€¦ · Standout Subject Lines Get Opened, Get Read, Get Results. Brandon L.D. Klayman, CEO of Conscious Commerce Award Winning

1st Master Certified Solution Partner#1 Rated Partner for almost 2 years1st Authorized Local Expert Advisor

1st Recipient of Best Integrated Marketing Campaign Award By Constant Contact

Lead IBM.com as the Innovation + Knowledge Manager back in 2000

Brandon L.D. Klayman

@concom94

Page 4: Standout Subject Lines Get Opened, Get Read, Get Results€¦ · Standout Subject Lines Get Opened, Get Read, Get Results. Brandon L.D. Klayman, CEO of Conscious Commerce Award Winning

At its core, marketing is about getting results.

4

Page 5: Standout Subject Lines Get Opened, Get Read, Get Results€¦ · Standout Subject Lines Get Opened, Get Read, Get Results. Brandon L.D. Klayman, CEO of Conscious Commerce Award Winning

5

Clicks / downloads

Visits to the store / office

Reservations / appointments

Calls

What kind of results?

Revenue / donations

Page 6: Standout Subject Lines Get Opened, Get Read, Get Results€¦ · Standout Subject Lines Get Opened, Get Read, Get Results. Brandon L.D. Klayman, CEO of Conscious Commerce Award Winning

6

Email is hard to beat. It’s where people are...

91% of US adults like to receive promotional

emails from companies they do business with

138% spend more with email offers than

those who don’t receive any email offers

Source: PewInternet.org

Page 7: Standout Subject Lines Get Opened, Get Read, Get Results€¦ · Standout Subject Lines Get Opened, Get Read, Get Results. Brandon L.D. Klayman, CEO of Conscious Commerce Award Winning

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Subject lines can...• Get your email read

• Bring you more business more revenue

• Build awareness around your business or organization

Page 8: Standout Subject Lines Get Opened, Get Read, Get Results€¦ · Standout Subject Lines Get Opened, Get Read, Get Results. Brandon L.D. Klayman, CEO of Conscious Commerce Award Winning

Source: Inwise 8

open an email based on the subject line.More than 1/3 of people

Page 9: Standout Subject Lines Get Opened, Get Read, Get Results€¦ · Standout Subject Lines Get Opened, Get Read, Get Results. Brandon L.D. Klayman, CEO of Conscious Commerce Award Winning

53%of emails are opened on mobile

The impact of mobile on email

Source: Litmus Source: PhoneArena.com

9

150times/day

People check their phones

Page 10: Standout Subject Lines Get Opened, Get Read, Get Results€¦ · Standout Subject Lines Get Opened, Get Read, Get Results. Brandon L.D. Klayman, CEO of Conscious Commerce Award Winning

1. Why are Subject Lines so important?

1. Recognized sender Who sent it?

3 reasons they’ll open your email

When was it received?

Worth reading?

2. Convenient timing

3. Compelling subject

10

Page 11: Standout Subject Lines Get Opened, Get Read, Get Results€¦ · Standout Subject Lines Get Opened, Get Read, Get Results. Brandon L.D. Klayman, CEO of Conscious Commerce Award Winning

1. Why are Subject Lines so important?

What’s the subject?

SECONDS WORDS TODAY

Winning the battle of priorities

11

Page 12: Standout Subject Lines Get Opened, Get Read, Get Results€¦ · Standout Subject Lines Get Opened, Get Read, Get Results. Brandon L.D. Klayman, CEO of Conscious Commerce Award Winning

1. Why are Subject Lines so important?

Why should they open your email? Identify your purpose. Be clear, be clever and...

12

Page 13: Standout Subject Lines Get Opened, Get Read, Get Results€¦ · Standout Subject Lines Get Opened, Get Read, Get Results. Brandon L.D. Klayman, CEO of Conscious Commerce Award Winning

Entice them.•Use “teaser” text •Customize the message

1. Why are Subject Lines so important?

13

Page 14: Standout Subject Lines Get Opened, Get Read, Get Results€¦ · Standout Subject Lines Get Opened, Get Read, Get Results. Brandon L.D. Klayman, CEO of Conscious Commerce Award Winning

• Avoid spam-like terms

• Check your spam folder

• Use spam-check button

1. Why are Subject Lines so important?

Choose your words carefully.

Freecredit

Save

offers

Click

income

traffic

nowcash

orderrates

Urgent

Act Now!

Act Now!

Get

home

dollarsFast!

guaranteed

FeesPurchasemoney

Refund

Win

remove

14

Page 15: Standout Subject Lines Get Opened, Get Read, Get Results€¦ · Standout Subject Lines Get Opened, Get Read, Get Results. Brandon L.D. Klayman, CEO of Conscious Commerce Award Winning

A good subject line can make or break an email.

15

Page 16: Standout Subject Lines Get Opened, Get Read, Get Results€¦ · Standout Subject Lines Get Opened, Get Read, Get Results. Brandon L.D. Klayman, CEO of Conscious Commerce Award Winning

Check Out www.GrowMyList.CO

Get 60 Ways To Grow Your Email List

WILB Delegates ONLY Save Up to 50%Go to www.cc94.com or www.cc94.com/wilbyyc

Page 17: Standout Subject Lines Get Opened, Get Read, Get Results€¦ · Standout Subject Lines Get Opened, Get Read, Get Results. Brandon L.D. Klayman, CEO of Conscious Commerce Award Winning

17

• Sales

• Event attendees

• Fundraising success

• Subscriber participation

2. How to write good ones

•It’s a driver of...

Page 18: Standout Subject Lines Get Opened, Get Read, Get Results€¦ · Standout Subject Lines Get Opened, Get Read, Get Results. Brandon L.D. Klayman, CEO of Conscious Commerce Award Winning

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2. How to write good ones

Standout subject lines = email opened

Short & sweet:4-7 words ideal

Attractive offers:Discounts & gifts

Keep it clean:Easy for mobile

Brand identity:Incorporate yours

Hint of mystery:Raise interest

Ask Questions:Make them think

Create urgency:Don’t miss out!

Entertain, warn, inform:Share knowledge

Literary techniques:Write like a pro

Page 19: Standout Subject Lines Get Opened, Get Read, Get Results€¦ · Standout Subject Lines Get Opened, Get Read, Get Results. Brandon L.D. Klayman, CEO of Conscious Commerce Award Winning

2. How to write good ones

19

Top 3 reasons Top 5 priorities Top 7 concerns

Top 11 issues 9 best tips & tricks7 need-to-know

strategies

Improve any subject line using “top appeal”

Page 20: Standout Subject Lines Get Opened, Get Read, Get Results€¦ · Standout Subject Lines Get Opened, Get Read, Get Results. Brandon L.D. Klayman, CEO of Conscious Commerce Award Winning

Great subject lines = email opened

2. How to write good ones

Top Appeal

7 must haves for Fall

Sense of Urgency

Only 12 seats left – get yours before midnight

Personalize

What you need to know about your

personal finances

Ask a Question

How can we help your business grow?

Exclusive Appeal

An exclusive offer just for you!

Stay “In the Know”

13 signs you’re budgeting wrong

20

Page 21: Standout Subject Lines Get Opened, Get Read, Get Results€¦ · Standout Subject Lines Get Opened, Get Read, Get Results. Brandon L.D. Klayman, CEO of Conscious Commerce Award Winning

Literary techniques

2. How to write good ones

21

Onomatopoeia

Boom! Crackle! Pop!

Allusions

We’re bringing crafty back

Alliteration

Seven Simple Solutions to Saving

Chunking

Lions, Tigers & the Springfield Bears, oh my!

Numbers

13 Ways You’re KILLING Your Credit Score

Page 22: Standout Subject Lines Get Opened, Get Read, Get Results€¦ · Standout Subject Lines Get Opened, Get Read, Get Results. Brandon L.D. Klayman, CEO of Conscious Commerce Award Winning

Adapt your subject line using “literary techniques”

2. How to write good ones

22

Basic Subject LineLiterary

Technique Improved Subject Lines

June Promotion Onomatopoeia

Joe’s Pet Store Newsletter Allusions

Mother’s Day SpecialsAlliteration

Sign up for Summer Camp Chunking

New England Concert Update: Numbers

Splish! Splash ! Oh, the prices we’ve slashed!

Cha-Ching!

Who let the dogs out?! Pet Shots This Saturday

Fido’s Got 99 Problems… But Fleas Ain’t One

Make Mom’s Morning Miraculous!

Cards, Candy and one Cozy Couch

Summer Camp 2015: NEW! Archery, fencing & sailing.

Kids love it. Parents dream about it. Registration is open.

3 Can’t Miss Summer Festivals

16 Bands but only 1 Miranda Lambert

Page 23: Standout Subject Lines Get Opened, Get Read, Get Results€¦ · Standout Subject Lines Get Opened, Get Read, Get Results. Brandon L.D. Klayman, CEO of Conscious Commerce Award Winning

Finding inspiration

2. How to write good ones

• Check the news!

• Magazine headlines/covers

• Look at what others are doing

• Search results headlines

• Blog titles

• Tweets on Twitter with lots of engagement

• ‘Listicles’ that make you curiously click their headlines like:

• Buzzfeed

• Upworthy

• Mashable

23

Page 24: Standout Subject Lines Get Opened, Get Read, Get Results€¦ · Standout Subject Lines Get Opened, Get Read, Get Results. Brandon L.D. Klayman, CEO of Conscious Commerce Award Winning

76% of people read email on their phones

24

3. Consider desktop & mobile

67% of b2b workers view emails on their phone

64% of key decision makers read emails on mobile

Source: 60secondmarketer.comSource: Marketing Sherpa

Page 25: Standout Subject Lines Get Opened, Get Read, Get Results€¦ · Standout Subject Lines Get Opened, Get Read, Get Results. Brandon L.D. Klayman, CEO of Conscious Commerce Award Winning

25

Best design practices• Use mobile friendly templates

or single column templates

• Logo is left or center & links to website

• Apply brand colors

• Minimum 12pt font for body text & 22pt for headlines

• Use customized pre-header text

3. Consider desktop & mobile

Page 26: Standout Subject Lines Get Opened, Get Read, Get Results€¦ · Standout Subject Lines Get Opened, Get Read, Get Results. Brandon L.D. Klayman, CEO of Conscious Commerce Award Winning

3. Consider desktop & mobile

Preview pane & Preheader text... what?

Preview pane A way to read email on desktop -displays a snippet of your email.

Displays top ½ of your email.

Preheader text Is the 1st line of text above logo

Best seen on mobile devices

26

Page 27: Standout Subject Lines Get Opened, Get Read, Get Results€¦ · Standout Subject Lines Get Opened, Get Read, Get Results. Brandon L.D. Klayman, CEO of Conscious Commerce Award Winning

Preheader text Is the 1st line of text above logo. Best seen on mobile

devices

27

Page 28: Standout Subject Lines Get Opened, Get Read, Get Results€¦ · Standout Subject Lines Get Opened, Get Read, Get Results. Brandon L.D. Klayman, CEO of Conscious Commerce Award Winning

Preview pane A way to read email on desktop -displays a snippet of your email.

Displays top ½ of your email.

Start building trust with your email subscribers.

Start building trust with your email subscribers

28

Page 29: Standout Subject Lines Get Opened, Get Read, Get Results€¦ · Standout Subject Lines Get Opened, Get Read, Get Results. Brandon L.D. Klayman, CEO of Conscious Commerce Award Winning

2. Subject Line optimization techniques

30-40 characters max typically appear on most mobile devices

6-11 words fit best; 4-7 has greatest response

Customize first 11-18 words of “pre-header” text to entice mobile readers

53% of email is opened on mobile devices

Source: Litmus 29

•Size matters. Keep it clear, make it clever, keep it short.

Page 30: Standout Subject Lines Get Opened, Get Read, Get Results€¦ · Standout Subject Lines Get Opened, Get Read, Get Results. Brandon L.D. Klayman, CEO of Conscious Commerce Award Winning

4. Next steps

30

Check the success of your subject lines.

Page 31: Standout Subject Lines Get Opened, Get Read, Get Results€¦ · Standout Subject Lines Get Opened, Get Read, Get Results. Brandon L.D. Klayman, CEO of Conscious Commerce Award Winning

Four simple steps…

31

1. Brainstorm 3 versions

2. Test on mobile & desktop before sending

3. Consider preview pane & use pre-header text

4.Monitor your progress

4. Next steps

Page 32: Standout Subject Lines Get Opened, Get Read, Get Results€¦ · Standout Subject Lines Get Opened, Get Read, Get Results. Brandon L.D. Klayman, CEO of Conscious Commerce Award Winning

Check Out www.GrowMyList.CO

Get 60 Ways To Grow Your Email List

WILB Delegates ONLY Save Up to 50%Go to www.cc94.com or www.cc94.com/wilbyyc

Page 33: Standout Subject Lines Get Opened, Get Read, Get Results€¦ · Standout Subject Lines Get Opened, Get Read, Get Results. Brandon L.D. Klayman, CEO of Conscious Commerce Award Winning

THANK YOU! QUESTIONS?

Brandon L.D. KlaymanCEO of Conscious Commerce

Award Winning

#1 Rated Partner

Master Certified Partner

Authorized Local Expert

www.cc94.com

#1-Rated Constant

Contact Partner

Book a Call: www.cc94.com

[email protected]

P: 403.770.9776 facebook.com/concom94

@concom94

cc94.co/linkedin94

[email protected] #CASL 403-770-9776