Stages of Team DevelopmentTroop Presentation

Jennifer Mallory Troop Presentation

Jennifer Mallory

Why at Wood Badge?Why at Wood Badge?• Acquire global view of Scouting• Become familiar with team leadership concepts• Experience stages of team development• Have fun!• Provide best possible leadership to Scouting • Living the Values• Bringing the Mission to Life• Models for Success• Tools of the Trade• Leading to Make a Difference

• Acquire global view of Scouting• Become familiar with team leadership concepts• Experience stages of team development• Have fun!• Provide best possible leadership to Scouting • Living the Values• Bringing the Mission to Life• Models for Success• Tools of the Trade• Leading to Make a Difference

Team Development ObjectivesTeam Development Objectives

• Develop the ability to recognize stages of development associated with a team

• Understand the characteristics of the four stages of team development

• Understand productivity and enthusiasm and how they relate to team development

• Develop the ability to recognize stages of development associated with a team

• Understand the characteristics of the four stages of team development

• Understand productivity and enthusiasm and how they relate to team development

Four Stages of Team Development:

Bruce Tuckman, Educational Psychologist

Four Stages of Team Development:

Bruce Tuckman, Educational Psychologist

• Forming• Storming• Norming• Performing

• Forming• Storming• Norming• Performing

•Motivated, with unrealistic expectations

•Not all oriented towards same goal

•Unclear norms, roles, goals, and timelines

•Expectations at odds with reality

•Conflict

•Negative reactions, factions, polarize team

•Growing dissatisfaction

•Committed to goal

•Trust and cohesion grow

•Sharing responsibility, leadership, and control

•Optimal productivity

•Clear purpose, values, roles, and goals

•High Enthusiasm

•Mutual respect

Goal

Pickup Sticks

“Forming”

At Odds

“Storming”

Goal

As One

“Performing”

Goal

Coming Around

“Norming”

Goal

TEAM DEVELOPMENT MODEL

Enthusiasm and ProductivityEnthusiasm and Productivity

Enthusiasm = greengreen Productivity = purplepurple

Pickup Sticks

“Forming”

At Odds

“Storming”

As One

“Performing”

Coming Around

“Norming”

Stage 1 FormingStage 1 Forming

Forming includes these feelings and behaviors: • Excitement, anticipation, and optimism • Pride in being chosen for the project • A tentative attachment to the team • Suspicion and anxiety about the job • Defining the tasks and how they will be accomplished • Determining acceptable group behavior • Deciding what information needs to be gathered• Abstract discussions of the concepts and issues, and for some

members, impatience with these discussions. There will be difficulty in identifying some of the relevant problems

Forming includes these feelings and behaviors: • Excitement, anticipation, and optimism • Pride in being chosen for the project • A tentative attachment to the team • Suspicion and anxiety about the job • Defining the tasks and how they will be accomplished • Determining acceptable group behavior • Deciding what information needs to be gathered• Abstract discussions of the concepts and issues, and for some

members, impatience with these discussions. There will be difficulty in identifying some of the relevant problems

GoalGoal

Stage 1 - Forming“Pickup Sticks”

ProductivitySkills

MoraleEnthusiasm

ProductivitySkills

MoraleEnthusiasm

Stage 2 StormingStage 2 Storming

Storming includes feelings and behaviors of: • Resisting the tasks. • Resisting quality improvement approaches suggested by other

members. • Sharp fluctuations in attitude about the team and the project's

chance of success. • Arguing among members even when they agree on the real issues. • Defensiveness, competition, and choosing sides. • Questioning the wisdom of those who selected this project and

appointed the other members of the team. • Establishing unrealistic goals. Disunity, increased tension, and

jealousy.

Storming includes feelings and behaviors of: • Resisting the tasks. • Resisting quality improvement approaches suggested by other

members. • Sharp fluctuations in attitude about the team and the project's

chance of success. • Arguing among members even when they agree on the real issues. • Defensiveness, competition, and choosing sides. • Questioning the wisdom of those who selected this project and

appointed the other members of the team. • Establishing unrealistic goals. Disunity, increased tension, and

jealousy.

GoalGoal

Stage 2 - Storming“At Odds”

MoraleEnthusiasm

ProductivitySkills

MoraleEnthusiasm

ProductivitySkills

Stage 3 NormingStage 3 Norming

Norming includes feelings and behaviors of: • An ability to express criticism constructively. • Acceptance of membership in the team. • An attempt to achieve harmony by avoiding conflict. • More friendliness, confiding in each other, and sharing of personal

problems. • A sense of team cohesion, spirit, and goals. • Establishing and maintaining team ground rules and boundaries.• As team members begin to work out their differences, they now

have more time and energy to spend on the project.

Norming includes feelings and behaviors of: • An ability to express criticism constructively. • Acceptance of membership in the team. • An attempt to achieve harmony by avoiding conflict. • More friendliness, confiding in each other, and sharing of personal

problems. • A sense of team cohesion, spirit, and goals. • Establishing and maintaining team ground rules and boundaries.• As team members begin to work out their differences, they now

have more time and energy to spend on the project.

Stage 3 - Norming“Coming Around”

GoalGoal

MoraleEnthusiasm

ProductivitySkills

MoraleEnthusiasm

ProductivitySkills

Stage 4 PerformingStage 4 Performing

Performing includes feelings and behaviors of: • Constructive self–change. • Members have insights into personal and group processes, and

better understanding of each other's strengths and weakness. • Ability to prevent or work through group problems. • Close attachment to the team.• The team is now an effective, cohesive unit. You can tell when your

team has reached this stage because you start getting a lot of work done.

Performing includes feelings and behaviors of: • Constructive self–change. • Members have insights into personal and group processes, and

better understanding of each other's strengths and weakness. • Ability to prevent or work through group problems. • Close attachment to the team.• The team is now an effective, cohesive unit. You can tell when your

team has reached this stage because you start getting a lot of work done.

GoalGoal

Stage 4 Performing“As One”

MoraleEnthusiasm

ProductivitySkills

Four Stages Team DevelopmentFour Stages Team Development

Bruce Tuckman (1965) discovered that teams normally go through five stages of growth: Forming, Storming, Norming, Performing, and finally Adjourning.

Bruce Tuckman (1965) discovered that teams normally go through five stages of growth: Forming, Storming, Norming, Performing, and finally Adjourning.

Forming Performing

Storming Norming

TrustUnknown

Distrust

KnowledgeHoarding

Synergizes

KnowledgeCreation

KnowledgeIs Hidden

KnowledgeSharing

Collaborates

Remember the TitansBackground

Remember the TitansBackground

• A true story set in Virginia during 1971.• The high school was being integrated for the first time. • Herman Boone, a new coach, has been appointed to

take over the football team. • The former highly successful and popular coach was

demoted to assistance coach to make room.• The movie tells the story of how the coaches and players

overcame their differences and became a team.• Source – Remember the Titans, Walt Disney Pictures,

2000

• A true story set in Virginia during 1971.• The high school was being integrated for the first time. • Herman Boone, a new coach, has been appointed to

take over the football team. • The former highly successful and popular coach was

demoted to assistance coach to make room.• The movie tells the story of how the coaches and players

overcame their differences and became a team.• Source – Remember the Titans, Walt Disney Pictures,

2000

Stage 1 FormingStage 1 Forming

The clip begins just prior to the first team meeting.Watch for indications of Forming:• Eagerness• High and unrealistic expectations• Anxiety about how players will fit in• Demands placed on them• High dependence on the leader for purpose and

direction and the new coach provides it quickly and clearly.

• At this stage team morale is high and productivity is low.

The clip begins just prior to the first team meeting.Watch for indications of Forming:• Eagerness• High and unrealistic expectations• Anxiety about how players will fit in• Demands placed on them• High dependence on the leader for purpose and

direction and the new coach provides it quickly and clearly.

• At this stage team morale is high and productivity is low.

GoalGoalRemember the TitansForming Stage of Team Development

Stage 1 FormingStage 1 Forming

Indications of Forming:• Eagerness• High and unrealistic expectations• Anxiety about how players will fit in• Demands placed on them• High dependence on the leader for purpose and

direction and the new coach provides it quickly and clearly.

• At this stage team morale is high and productivity is low.

Indications of Forming:• Eagerness• High and unrealistic expectations• Anxiety about how players will fit in• Demands placed on them• High dependence on the leader for purpose and

direction and the new coach provides it quickly and clearly.

• At this stage team morale is high and productivity is low.

GoalGoalRemember the TitansForming Stage of Team Development

Stage 2 StormingStage 2 Storming

This scene illustrates the Storming stage and features two players speaking on behalf of others. Clear factions have been formed and morale is low.

Look for:• Difficulty working together• Frustration, negativity, communication breakdowns• Formation of factions• Dissatisfaction with leadership – the team captain

This scene illustrates the Storming stage and features two players speaking on behalf of others. Clear factions have been formed and morale is low.

Look for:• Difficulty working together• Frustration, negativity, communication breakdowns• Formation of factions• Dissatisfaction with leadership – the team captain

GoalGoalRemember the TitansStorming Stage of Team Development

Stage 2 StormingStage 2 Storming

The Storming Stage

• Difficulty working together• Morale is low• Frustration, negativity, communication breakdowns• Formation of factions• Dissatisfaction with leadership – the team captain

The Storming Stage

• Difficulty working together• Morale is low• Frustration, negativity, communication breakdowns• Formation of factions• Dissatisfaction with leadership – the team captain

GoalGoalRemember the TitansStorming Stage of Team Development

Stage 3 NormingStage 3 Norming

This scene illustrates the Norming stage and morale and attitudes are improving. Clearly the climate has changed. There is increased commitment to roles, goals and working together, but have not yet transformed to “high performing”, but they are coming around.

Look for:• Shared responsibility and control• Euphoric, positive feelings• Team members valuing differences among themselves• Team members thinking “we” rather than “I”

This scene illustrates the Norming stage and morale and attitudes are improving. Clearly the climate has changed. There is increased commitment to roles, goals and working together, but have not yet transformed to “high performing”, but they are coming around.

Look for:• Shared responsibility and control• Euphoric, positive feelings• Team members valuing differences among themselves• Team members thinking “we” rather than “I”

GoalGoalRemember the TitansNorming Stage of Team Development

Stage 3 NormingStage 3 Norming

The Norming Stage

• Shared responsibility and control• Morale and attitudes are improving• Team members valuing differences among themselves• Team members thinking “we” rather than “I”

The Norming Stage

• Shared responsibility and control• Morale and attitudes are improving• Team members valuing differences among themselves• Team members thinking “we” rather than “I”

GoalGoalRemember the TitansNorming Stage of Team Development

Stage 4 PerformingStage 4 Performing

This scene illustrates the Performing stage and morale and productivity are high. There is a sense of pride and excitement being part of the team and the primary focus is on performance. Purpose and goals are clear.

Look for:• Focus on performance• Clear purpose and goals• Commitment to continuous improvement• Pride and confidence• Communication is open and honest• Leadership is shared.

This scene illustrates the Performing stage and morale and productivity are high. There is a sense of pride and excitement being part of the team and the primary focus is on performance. Purpose and goals are clear.

Look for:• Focus on performance• Clear purpose and goals• Commitment to continuous improvement• Pride and confidence• Communication is open and honest• Leadership is shared.

GoalGoalRemember the TitansPerforming Stage of Team Development

Stage 4 PerformingStage 4 Performing

The Performing Stage

• Morale and productivity are high• Focus on performance• Clear purpose and goals• Commitment to continuous improvement• Pride and confidence• Communication is open and honest• Leadership is shared

The Performing Stage

• Morale and productivity are high• Focus on performance• Clear purpose and goals• Commitment to continuous improvement• Pride and confidence• Communication is open and honest• Leadership is shared

GoalGoalRemember the TitansPerforming Stage of Team Development

Goal

Pickup Sticks

“Forming”

At Odds

“Storming”

Goal

As One

“Performing”

Goal

Coming Around

“Norming”

Goal

Patrol Assessment

• What Stage is your patrol experiencing?

• Stages of Team Development - An Example

Patrol AssignmentPatrol Assignment

• As a patrol, create a story illustrating the stages of team development.

• Story may be based on a patrol member’s experience, a historical event, or perhaps a TV show.

• The story should clearly illustrate the four different stages.

• You have about 10 minutes.• We will then share several stories with the entire

Troop.

• As a patrol, create a story illustrating the stages of team development.

• Story may be based on a patrol member’s experience, a historical event, or perhaps a TV show.

• The story should clearly illustrate the four different stages.

• You have about 10 minutes.• We will then share several stories with the entire

Troop.

ConclusionsConclusions• Advantages to mastery of the four stages:

– Enables us to anticipate what a team will go through.– Enables us to use appropriate strategies to guide the

progress.

• Caveats to remember:– Teams may progress through stages at different

speeds.– Team members may also progress at different rates.– Teams may sometimes regress to an earlier stage.– Teams may be in different stages with respect to

different aspects of its vision.

• Advantages to mastery of the four stages:– Enables us to anticipate what a team will go through.– Enables us to use appropriate strategies to guide the

progress.

• Caveats to remember:– Teams may progress through stages at different

speeds.– Team members may also progress at different rates.– Teams may sometimes regress to an earlier stage.– Teams may be in different stages with respect to

different aspects of its vision.

Stages of Team Development:Stages of Team Development:

Questions?