Scottish Quality Management Centre

Scottish-based, internationally renowned

Offices in Dunfermline, Glasgow, York, and Vancouver (Canada)

Training providers and partners with Carnegie Enterprise, and Kilmarnock College

Public courses in Carnegie Conference Centre

SCOTTISH QUALITY

MANAGEMENT CENTRE

Professional Consultancy Team IRCA-approved Training Providers Internal Auditing service on your behalfConstantly-updated Quality news

website:

www.QualityAuditor.co.uk

SCOTTISH QUALITY

MANAGEMENT CENTRE

Public Training Courses:

Internal Quality Auditor (ISO 9001) QMS Auditor/Lead Auditor (ISO 9001) Internal Environmental Auditor (ISO 14001) Internal H&S Auditor (OHSAS 18001) Internal AeroSpace Auditor (AS 9100) (NEW) Internal EMS+OH&S Auditor (combined)

SCOTTISH QUALITY

MANAGEMENT CENTRE

New Public Course for 2011:

One of our innovations of 2009 was our 3-day *Internal Integrated Auditor* programme, which we designed for a client who required their staff trained to the three mainstream Management Systems - ISO 9001, ISO 14001, and OHSAS 18001. Now available publicly in Aberdeen & Yorkshire during 2011!

SCOTTISH QUALITY

MANAGEMENT CENTRE

Additional Training available in-house:

Internal Automotive Auditor (TS 16949) Internal Hybrid Auditors (combined ISOs) Internal BRC Auditor (Food Standard) Internal Vehicle Bodyshop Auditor (PAS 125) Internal Energy Auditor (BS EN 16001) Process Mapping Statistical Process Control Stress management

SCOTTISH QUALITY

MANAGEMENT CENTREHire an SQMC Consultant to help with:

Achilles (Sustainable Procurement) Quality Management Systems (ISO 9001, etc.) Environmental Management Systems (ISO 14001) Occupational Health & Safety (OHSAS 18001, etc.) Energy Management (BS EN 16001) Microgeneration (MCS) Vehicle Body Repair (PAS 125)

...and many other subjects...

SCOTTISH QUALITY

MANAGEMENT CENTREOur expert Consultants love to help:

Engineering & Manufacturing firms Builders, Decorators and other trades Food and Drink producers Clerical & Legal offices Recruitment Agencies Gyms, Sports Clubs, etc. SMEs and large Multi-nationals IT companies

...our client base is wide, varied, and fascinating!

Achilles(Sustainable Procurement)

Achilles works to identify, qualify, evaluate, and monitor suppliers on behalf of major organisations worldwide.

SQMC assist companies who have difficulty in preparing for an Achilles audit either through lack of time or resources. SQMC’s work in this area has been recommended by Scottish Power.

Achilles(Sustainable Procurement)

Achilles requires suppliers to complete a pre-qualification questionnaire (PQQ) which they then verify through audit. The audit covers Health & Safety, Environmental and Quality Management Systems and arrangements.

SQMC can help you with this!

Energy Management (NEW!)

BS EN 16001 will help your business establish the systems and processes necessary to improve energy efficiency. This should help save money through systematic management of energy.

Energy Management (NEW!)

BS EN 16001 specifies requirements for an Energy Management System to enable you to develop and implement a policy and objectives that take into account legal requirements and information about significant energy aspects.

Energy Management (NEW!)

Many SQMC clients have already installed ISO 9001 and/or ISO 14001. BS EN 16001 can be used independently or integrated with any other management system.

To facilitate its use, the structure of this standard is similar to the structure of BS EN ISO 14001.

What is ISO 9001? (and why do you need it?)

ISO 9001 (2008) is the current version of the internationally recognised standard for Quality Management Systems (QMS) or business systems.

What is ISO 9001? (and why do you need it?)

Organisations implement an ISO 9001 QMS because it has proven over the years that it leads companies to better operations, improved performance, and improved profitability.

What is ISO 9001? (and why do you need it?)

ISO 9001:2008, the requirements against which you are audited, includes the following main sections:

1. Quality Management System 2. Management Responsibility 3. Resource Management 4. Production and/or Service Provision5. Measurement Analysis and Improvement

What is ISO 9001? (and why do you need it?)

The system follows a straightforward

PLAN→- DO→- CHECK→- ACT process:-

ACT !

PLAN

CHECK DO

What is ISO 9001? (and why do you need it?)

The Scottish Quality Management Centre is ideally placed to help you achieve your ISO goals in a no nonsense straightforward way. Ask our customers!

SQMC Client Testimonials

Excellent course delivered by experienced tutors who were able to convey theory to ‘real-life’ situations.

SIL Contracts Ltd. (Lead Auditor)

SQMC Client Testimonials

The instructor had a wealth of knowledge over a very broad subject base.

Highlands & Islands Fire & Rescue (Lead Auditor)

SQMC Client Testimonials

An excellent course, lead by enthusiastic and very approachable tutors.

Scott Wilson (Scotland) Ltd. (Lead Auditor)

SQMC Client Testimonials

Well put together. I got a lot of information from it. Instructor very knowledgeable, and a great help.

Sanmex International Ltd. (Internal Auditor)

SQMC Client Testimonials

Enjoyed the course. Now that I know who you are, will use you again.‘Keep it local!’

Interserve (Lead Auditor)

SQMC Client Testimonials

Overall the course was excellent and I would recommend it to any of my colleagues.

Ministry of Defence (Lead Auditor)

SQMC Client Testimonials

I had a very slight knowledge of ISO 9001 before the course. Thank you very much for an in-depth course.

The Hair Chair (Internal Quality Auditor)

SQMC Client Testimonials

Would recommend this course. Practical approach and ‘hands on’ teaching methods increased learning and knowledge transfer.

General Electric (Lead Auditor)

SQMC Client Testimonials

As a Buyer I will find the knowledge from this course useful in supplier selection and appraisal

Nobel Energetics (Lead Auditor)