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Product Specifications Singapore Airlines Flight Schedule Version 1.0 | 40862.77 This document contains the confidential and proprietary information of Amadeus sas and their respective affiliates, subsidiaries, members, vendors and/or supplier. Your acceptance and review of this document constitutes your agreement to keep this document and its contents confidential, as well as its agreement to refrain from disclosing this document and/or its content to any third party without Amadeus’ prior written approval. If for any reason you do not agree to or cannot keep the contents of this document confidential as stated above, please return this document to Amadeus or destroy this document and any copies made thereof. In such event, please provide Amadeus with a letter certifying destruction of this document. If Amadeus does not receive such a written confirmation

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Page 1: SQ FS CR 5092207 5092230 SQ Mobile Flight Schedule

Product SpecificationsSingapore AirlinesFlight ScheduleVersion 1.0 | 16/11/2011

This document contains the confidential and proprietary information of Amadeus sas and their respective affiliates, subsidiaries, members, vendors and/or supplier.

Your acceptance and review of this document constitutes your agreement to keep this document and its contents confidential, as well as its agreement to refrain from disclosing this document and/or its content to any third party without Amadeus’ prior written approval.

If for any reason you do not agree to or cannot keep the contents of this document confidential as stated above, please return this document to Amadeus or destroy this document and any copies made thereof. In such event, please provide Amadeus with a letter certifying destruction of this document. If Amadeus does not receive such a written confirmation of your destruction of this document, Amadeus will assume that you have agreed to and accepted the confidentiality obligations stated above.

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Time Table and Flight Status

Document control

Security level This document contains the confidential and proprietary information of Amadeus sas and their respective affiliates, subsidiaries, members, vendors and/or supplier.

Your acceptance and review of this document constitutes your agreement to keep this document and its contents confidential, as well as its agreement to refrain from disclosing this document and/or its content to any third party without Amadeus’ prior written approval.

If for any reason you do not agree to or cannot keep the contents of this document confidential as stated above, please return this document to Amadeus or destroy this document and any copies made thereof. In such event, please provide Amadeus with a letter certifying destruction of this document. If Amadeus does not receive such a written confirmation of your destruction of this document, Amadeus will assume that you have agreed to and accepted the confidentiality obligations stated above.

Company Amadeus Global Travel Distribution

Department e-Travel Development

Author Shivakumar Arunachalam

Reviewed by Date

Approved by Date

Version Date Change Comment By

Draft 04/11/2011 Initial document. Shivakumar Arunachalam

1.0 16/11/2011 Added Open Issue Shivakumar Arunachalam

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Time Table and Flight Status

Preface

Change Request References

CR Number CR Title5092207 Mobile web: Flight schedule / timetable for SQ drop 15092230 Mobile apps: Flight schedule / timetable for SQ drop 1

Associated Documents

Document Name Version Date AuthorSOR Airline Mobile SQ_ flight Schedule 1.3 09/09/2011 Katerina IliadisFS-SQ-Flight Status web 1.5 05/01/2012 Shivakumar

ArunachalamFS-SQ flight Status Apps 0.5 30/12/2011 Shivakumar

Aruanchalam

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Index

Introduction...........................................................................................................................51. Description...................................................................................................................52. Prerequisites................................................................................................................63. In Scope......................................................................................................................64. Out of Scope................................................................................................................65. Assumptions................................................................................................................6

Package “Display Time Table”............................................................................................71. Context........................................................................................................................72. Flow Diagram..............................................................................................................83. Use Case “Display Time Table”...................................................................................9

3.1. Summary..............................................................................................................93.2. Pre Condition.......................................................................................................93.3. Post Condition......................................................................................................93.4. Description...........................................................................................................93.5. Exceptions.........................................................................................................14

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Introduction

1. DescriptionThis document describes the display of time table on SQ Mobile E-Retail application

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2. Prerequisites Schedules are available on Amadeus GDS which is the same as the Airline Schedule

3. In Scope Flight Schedule

Information retrieved from Altea Display time table on mobile for a particular date +/- 3 days Time table Day view SQ Operated flights SQ Marketed flights One Way Search Return Search Type A Add flights to “Flights to watch” Search

Auto population of airport code Airport name city code city name

4. Out of Scope For search

Auto population of airport code City codes, Names Airport full name

Purely OAL flights

5. Assumptions

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Package “Display Time Table”

1. Context Users will able to view the Flight schedule fetched from Amadeus Schedule. Users have the option to view time table for a particular O&D and a particular week. The display is available for direct and also for connecting flights

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2. Flow Diagram

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3. Use Case “Display Time Table”

3.1. SummaryThis use case describes the display for time table as requested by the user

3.2. Pre Condition User , on the home page, has chosen to view Time table display

3.3. Post Condition Time table is displayed for that particular board off point for the date chosen

3.4. Description

3.4.1. Input DescriptionUser has to provide the following input:

Departure Airport code Arrival Airport code Date of interest One way or return (optional)

While entering the city, user can provide the city, city code, airport name or the airport code

As the user enters a few letters (minimum 3 letters) in either Departure or Arrival Airport fields or clicks on the “Airport Picker” button, then the Airport Picker page displays a list with the results matching the entry

Airport Finder – For Illustration Purposes only

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Auto populate is introduced and hence airport picker is not in scope
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If the entered characters is identified as a city and if that city contains multiple airports then an additional information to indicate that the city displayed includes all airports of the city is displayed On choosing this, the “City Code” and not the airport code is filled into the target entry field.

Example:London (All Airports)

3.4.1.1. Browser Cookies and Local HTML Storage If Browser Cookies are enabled or Local HTML Storage is Available, then the selected [Airport Code – Airport Name] or [City Code – City Name] are stored in the cookies.

This list is used to provide data for the Favourite airports.

Favourite Airports – For Illustration Purposes only

If cookies are disabled or the list of Favourite airports cannot be obtained, then this section is not displayed. Up to 50 Airports can be storedFavourite Airports are ordered by recently searched and selected Airport being displayed at the topThe return date atomically updates based on the onward date chosen. The difference between onward date and return date is by default 14 days. User will not be able to choose a return date which is earlier than the onward date

3.4.2. Retrieve Flights Based on the above inputs, Mobile e-Retail retrieves a list of flight for 7 days for one way or return as indicated by the user

Both one way and return have a schedule display for a range of 7 days. The display indicates whether the flight operates for the particular date and the corresponding day of the week.

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Under analysis
sarunachalam, 20/01/12,
Favourite airport is not in scope
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The date given as input appears in the middle sandwiched between the previous 3 days and the next days

Example:If user has chosen 08SEP2011, the display appears as:

5SEP2011 Tuesday

06SEP2011 Wednesday

07SEP2011 Thursday

08SEP2011 Friday

09SEP2011 Saturday

10SEP2011 Sunday

11SEP2011 Monday

Operating Operating Operating Operating Not Operating

Operating Operating

For illustration purpose only

User will be able to toggle between searched current week, previous to the searched week and the next of the searched week. Schedule is available from current week up to one year in the future. (As per availability of flights in the scheduling system e.g. Current date up to 350 days)User can view schedule from current date up to one year in future. He is prevented from viewing schedule beyond this windowIf user is on the current week and if he is trying to view flight schedule of the previous week then he is thrown an error

For the given O&D and date, MERCI can display a combination of flights with stopovers. In such scenarios, a list of flights with flight details is displayed as a bound. If the flight has no stopovers then the flight information is directly displayed. If the schedule information contains OAL or SQ code share flights, the information should be ordered based on the following criteria:

1. Direct Flights i. SQ flights ii. Code share (SQ Marketed flights)

2. Connecting flightsi. All SQ operated flights ii. Shortest duration time indicating total journey from start to end (flights can be

combination of SQ operated and marketed)iii. Earliest Departure time

Each flight in the list contains the following:

Flight number Departure time Arrival time Total travel time Departing airport code (of that flight) Arrival airport code (of that flight) Number of stops Aircraft type In case of SQ marketing flight, information to indicate “operated by Carrier code Connecting time (overlay time)

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Under discussion
sarunachalam, 20/01/12,
1A proposed SQ to use CPD to sort flights
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3.4.2.1. Week ViewWeek view displays time table for week in which the chosen date fallsFlights will display connecting flights as a single boundUser will be able to swipe to view the next or the previous week’s informationBy default, onward date is current date and return is current date + 15 daysUser can update each field independently; if return date is lesser than the onward a warning message is displayedThe information and content is as described in the description section of this use case

3.4.2.1. Day ViewDay view will not have swipe option; users have to enter the date again to change By default, onward date is current date and return is current date + 15 daysThe information and content is as described in the description section of this use case

3.4.2.1.1. Flight statusUser will be able to view the Flight status from the day view. Refer to FS-SQ-Flight Status for full details on flight status

3.4.2.1.2. Flights to watch (apps only)

From the time table display, user can add his flight of interest to the watch list.If there are multiple flights for a journey, user is allowed to add per flight only Only the highlighted flight is pushed to the watch list and not all the 7 flights that are in display Flight can be added to the watch list only from the day view and not from the week viewA message is displayed to indicate the flight was successfully added to the watch listUser will be able to view the Flight status from the day view. Refer to FS-SQ-Flight Status apps for full details on flight status

3.4.3. Site Parameter Settings for webIn the parent site the following settings apply:

Parameter Setting DescriptionAllow Flight Info Enable Allows flight

information to be displayed

Show Airline Field Enable Displays Airline namePreferred Carrier SQ Singapore Airline as

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the preferred CarrierTime Table Display EnableIn the result, show Up to 50 AirlineShow previous week and next week hyperlinks in table

Enable Displays schedule for the week, and user can view schedules for the previous and the next week as well

Display change of airport Disable This item, if enabled, displays if there is a change of airport in the itinerary

Display on time performance on flight details pop up

Enable disable Displays the operational information of the flight

Excluded Airline List List of Airline that should not be displayed

Restricted Airline List List of Airline that should be restricted to display

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3.5. Exceptions

Error Number Error Scenario Error MessageWhen the Arrival Airport code or Departure Airport code is not entered

“Please provide valid input and try again.”

If user enters a flight date which is greater than 365 days from current date then an error information displayedWhen there is no connectivity and the user tries to fetch Flight Timetable Information

“To access this function, internet access is required.”

The user tries to fetch flight information and there is no/bad response from server

“Sorry, but there is a problem getting the information from the server. Please try again later.”

10021 No airport exists with the entered Information.

“We cannot find the departure/arrival city as submitted. Only cities with airports are listed. Please check the name and try again. (10021).”

9100 There are no flights available between the provided airports.

“We are unable to find departing flights matching the criteria you specified. Please modify your selection and try again. (9100).”

When there is no connectivity and the user tries to fetch Flight Information

“To access this function, internet access is required.”

The user tries to fetch flight information for a particular flight and there is no/bad response from server

“Sorry, but there is a problem getting the information from the server. Please try again later.”

If user is trying to view schedule beyond one year’s period he is thrown an error. If user is on the current week and if he is trying to view flight schedule of the previous week then he is thrown an error

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Information message When there is no flight operating for the requested date,

There are no flights for this date

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