12
Sprint Promotion Rules

Sprint Promotion Rules€¦ · Sprint Promotion Rules refund any class credits for classes booked on wrong dates or times. 25. The Sprint Promotion reaches its conclusion on 14th

  • Upload
    others

  • View
    3

  • Download
    0

Embed Size (px)

Citation preview

Page 1: Sprint Promotion Rules€¦ · Sprint Promotion Rules refund any class credits for classes booked on wrong dates or times. 25. The Sprint Promotion reaches its conclusion on 14th

Sprint Promotion Rules

Page 2: Sprint Promotion Rules€¦ · Sprint Promotion Rules refund any class credits for classes booked on wrong dates or times. 25. The Sprint Promotion reaches its conclusion on 14th

Sprint Promotion Rules

GENERAL TERMS

1. The Promoter is: “Lingoda GmbH” whose registered office is at Zimmerstrasse 67/69, 10117 Berlin,

Germany.

2. By entering this promotion, ‘the Participant’ is indicating their agreement to be bound by these

Terms and Conditions.

3. Subject to the following Section 4, the Promoter’s decision in respect of all matters to do with the

promotion will be final and no correspondence will be entered into.

4. The promotion and these Terms and Conditions will be governed by German law and any disputes will

be subject to the exclusive jurisdiction of the courts of Germany.

5. This promotion is in no way sponsored, endorsed or administered by, or associated with, Facebook,

Twitter or any other social network. The Participant is providing their payment information to the

Promoter and not to any other party. The information provided will be used in conjunction with these

Terms and Conditions.

6. The Promoter also reserves the right to cancel the promotion if circumstances arise outside of its

control that could potentially jeopardize the execution of the promotion and safety of the Participant.

7. The Promoter is not responsible for inaccurate price details supplied to any of the Participants by

any third party connected with this promotion.

8. The Promoter is not responsible for inaccurate information about the Sprint Promotion shared by any

third party on other means different from these Terms and Conditions, like websites or social networks.

9. The Participant agrees that only these Terms and Conditions will apply to the Sprint Promotion.

Page 3: Sprint Promotion Rules€¦ · Sprint Promotion Rules refund any class credits for classes booked on wrong dates or times. 25. The Sprint Promotion reaches its conclusion on 14th

Sprint Promotion Rules

10. Only the Terms and Conditions mentioned in this document are applicable to the Sprint

Promotion.

11. Whenever it is talked about ‘the Sprint Promotion’ hereafter, all Sprint Promotions that the

Promoter is promoting are meant, except explicitly mentioned differently.

PARTICIPATION

12. The promotion is only open to:

• Students who have not had a subscription with Lingoda for at least 30 days before the sign-up

of the Sprint Promotion.

13. No sharing of accounts is permitted, and if more than one person uses the same Lingoda

account, they won’t be eligible for the refund.

REGISTRATION

14. Upon registration to the Sprint Promotion, the Participant agrees to pay the 49 EUR, 55 USD, 3990

RUB non-refundable deposit to secure their spot. On 7th January 2021 (CET), the Participant will be

automatically charged the remaining amount of the first month of the Sprint Promotion.

This 49 EUR, 55 USD, 3990 RUB deposit is non-refundable in case of cancellation, in any circumstances.

The 49 EUR, 55 USD, 3990 RUB deposit will be refunded as part of the reward for success-

fully completing the Sprint Promotion.

15. Only one entry will be accepted per entrant. Multiple entries from the same entrant will be

disqualified.

16. No responsibility can be accepted for any unsuccessful entries not received for whatever reason.

17. Upon registration to the Sprint Promotion, the entrant agrees to all Terms and Conditions as

outlined.

Page 4: Sprint Promotion Rules€¦ · Sprint Promotion Rules refund any class credits for classes booked on wrong dates or times. 25. The Sprint Promotion reaches its conclusion on 14th

Sprint Promotion Rules

18. Upon registration to the Sprint Promotion, the Participant agrees to proceed to the Sprint

Promotion payments for month 1, month 2 and month 3.

19. Upon registration to the Sprint Promotion, the Participant cannot change the language or option

anymore.

DATES

20. Participants can sign up to participate in the Sprint Promotion until 28th December 2020 (CET)

(inclusive)

21. The Sprint Promotion starts on the following date: 15th January 2021.

22. The 3 monthly payments will be processed on the following days:

Deposit: upon registration

Remaining cost of month 1: 7th January 2021 (CET)

Month 2: 6th February 2021 (CET)

Month 3: 8th March 2021 (CET)

Please note that not every Participant will be charged at the same time, and different

charging points will take place during these nominated days.

The Participant will receive the credits up to 2 hours after the payment has been successful.

All credits are available for booking from the following day onwards.

23. The definition of a month in the Sprint Promotion is as follows:

• Month 1 - from 15th January 2021 to 13th February 2021 inclusive

• Month 2 - from 14th February 2021 to 15th March 2021 inclusive

• Month 3 - from 16th March 2021 to 14th April 2021 inclusive

24. The class credits will be available before the start of the Sprint Promotion so that the Participant

has time to book classes in advance. This is to insure that there are classes available at their convenient

date/time. It is the responsibility of the Participant to make sure that they book the classes on the

corresponding Sprint Promotion dates and not before or after. Lingoda will not be responsible and will not

Page 5: Sprint Promotion Rules€¦ · Sprint Promotion Rules refund any class credits for classes booked on wrong dates or times. 25. The Sprint Promotion reaches its conclusion on 14th

Sprint Promotion Rules

refund any class credits for classes booked on wrong dates or times.

25. The Sprint Promotion reaches its conclusion on 14th April 2021 for the Participant, regardless of

start date. 14th April 2021 is considered the last day of the challenge.

26. The Participant agrees that the Sprint Promotion will roll into a paid subscription at the end of the

Sprint Promotion, whose payment will be charged on 15th April 2021 (CET), unless cancelled before the

end of the Sprint Promotion.

PARTICIPATION CANCELLATION

27. The Participant has the right to withdraw from the contract within 14 days of registration

without giving any reason. The withdrawal period will expire after 14 days from the day of the

conclusion of the contract. The contract conclusion date is the day of signing up for Sprint

promotion. To exercise the right of withdrawal, you must inform Lingoda through contact form or

email.

To meet the withdrawal deadline, it is sufficient for the Participant to send a communication concerning

the exercise of the right of withdrawal before the withdrawal period has expired. If the Participant

withdraws from the contract, the Promoter shall reimburse to the Participant all payments received

from it, including the costs of delivery (with the exception of the supplementary costs resulting from

your choice of a type of delivery other than the least expensive type of standard delivery offered by us),

without undue delay and in any event not later than 14 days from the day on which the Promoter is

informed about the decision to withdraw from this contract. The Promoter will carry out such

reimbursement using the same means of payment as were used for the initial transaction, in any event,

the Participant will not incur any fees as a result of such reimbursement. Please note that this does not

affect the deposit, as in any situation this is nonrefundable.

PAYMENTS

28. During the 3 months of the Sprint Promotion, the Participant will be charged on the following dates:

Deposit: upon registration 49 EUR, 55 USD, 3990 RUB

Page 6: Sprint Promotion Rules€¦ · Sprint Promotion Rules refund any class credits for classes booked on wrong dates or times. 25. The Sprint Promotion reaches its conclusion on 14th

Sprint Promotion Rules

Remaining cost of month 1: 7th January 2021 (CET)

Super Sprint (English, French and Spanish) - 239 EUR, 269 USD, 19,990 RUB

Super Sprint (German) - 299 EUR, 339 USD, 24,269 RUB

Super Sprint (Business English) - 299 EUR, 339 USD, 24,269 RUB

Sprint (English, French and Spanish) - 119 EUR, 129 USD, 9,690 RUB

Sprint (German) - 129 EUR, 139 USD, 10,990 RUB

Sprint (Business English) - 129 EUR, 139 USD, 10,990 RUB

Month 2: 6th February 2021 (CET)

Month 3: 8th March 2021 (CET) the following fixed amount:

Super Sprint (English, French and Spanish) - 289 EUR, 329 USD, 23,599 RUB Super Sprint (German) - 349 EUR, 389 USD, 27,990 RUB

Super Sprint (Business English) - 349 EUR, 389 USD, 27,990 RUB

Sprint (English, French and Spanish) - 169 EUR, 189 USD, 13,590 RUB

Sprint (German) - 179 EUR, 199 USD, 14,990 RUB

Sprint (Business English) - 179 EUR, 199 USD, 14,990 RUB

The Participant agrees to make all three payments, regardless of whether the Participant completes the

Sprint Promotion or not due to any circumstances.

Classes can be booked when credits are received after payment, for the first date of the Sprint

Promotion.

29. All payments will be in the same currency in which the Participant paid the deposit.

30. The Sprint Promotion payments are non-refundable. There is no 7-day refund applicable to this

promotion.

31. If the payment is refused on any of the above-mentioned dates, we will follow the usual protocol:

to try again during the upcoming days. The Participant will get an email and should follow the instructions

to ensure payment goes through. It is the responsibility of the Participant to make sure the payment is

Page 7: Sprint Promotion Rules€¦ · Sprint Promotion Rules refund any class credits for classes booked on wrong dates or times. 25. The Sprint Promotion reaches its conclusion on 14th

Sprint Promotion Rules

successful. If Lingoda has not received the payment three days after the above-mentioned dates, the Participant

will be automatically disqualified from the Sprint Promotion refund.

32. In case of chargeback, it is the responsibility of the Participant to reverse the chargeback within 48

hours. Failure to reverse the chargeback within the next 48 hours will result in the Participant’s

disqualification from the Sprint Promotion Refund.

33. Once the Participant completes the Sprint Promotion, the Promoter will inform the Participant

within 45 days of completion with the results, and whether they are eligible for a refund. The refund will

follow, at the discretion of the Promoter, at the latest 3 months after completion of the promotion.

34. The amount of the refund depends on the challenge selected by the Participant: full refund for

the Super Sprint and half refund for the Sprint.

SUBSCRIPTION AFTER SPRINT PROMOTION

35. The Participant agrees that the promotion will roll into a paid monthly subscription at the end of the

Sprint Promotion. The first payment will be charged on 15th April 2021 (CET).

36. If the Participant does not want to have this monthly subscription, it is their responsibility to cancel

it before its start date, otherwise it will not be refundable. The subscription can be cancelled during the

last month (month 3) of the Sprint Promotion, through the Participant’s Lingoda profile. It is not possible

to cancel the subscription before the last month of the Sprint Promotion.

37. The Sprint will roll into a monthly subscription with 10 group classes/month and the Super Sprint

will roll into a monthly subscription with 20 classes/month. For this subscription, the standard Lingoda

terms will apply. However, the 7-day-money- back guarantee does not apply to this subscription.

“Keep Running” pack after the Super Sprint - 20 classes per month English, French

and Spanish - 169 EUR, 199 USD, 13,590 RUB

German - 189 EUR, 219 USD, 15,290 RUB

Business English – 209 EUR, 249 USD, 16,990 RUB

“Keep Running” pack after the Sprint - 10 classes per month English,

French & Spanish - 99 EUR, 119 USD, 7,990 RUB

Page 8: Sprint Promotion Rules€¦ · Sprint Promotion Rules refund any class credits for classes booked on wrong dates or times. 25. The Sprint Promotion reaches its conclusion on 14th

Sprint Promotion Rules

German - 109 EUR, 129 USD, 8,990 RUB

Business English – 109 EUR, 129 USD, 8,990 RUB

The rolling subscription for the indicated price above is only applicable to Sprint Promotion participants

and does not depend on whether they qualify for the refund in the end or not. Once this subscription is

changed or cancelled, the discount cannot be restored.

SPRINT PROMOTION

38. There are two options for the Sprint Promotion:

Option 1: the Super Sprint (30 classes per month)

Option 2: the Sprint (15 classes per month)

39. The Participant agrees that only group classes contribute toward the Sprint Promotion.

40. The Participant has to participate in an agreed number of group classes during the specified dates

each month to succeed (30 classes for the Super Sprint and 15 classes for the Sprint).

Month 1 - from 15th January 2021 to 13th February 2021 inclusive

Month 2 - from 14th February 2021 to 15th March 2021 inclusive

Month 3 - from 16th March 2021 to 14th April 2021 inclusive

Any classes booked for dates before the first day of the Sprint Promotion, 15th January 2021, for

whatever reason, will result in disqualification for the refund.

41. The Participant will receive the amount of credits they signed up for on the following dates:

Month 1: 7th January 2021(CET)

Month 2: 6th February 2021 (CET)

Month 3: 8th March 2021 (CET)

Each class that the Participant attends will use 1 credit.

The Sprint Promotion lasts for three months and the payment will be automatically charged every

month (the subscription will auto renew for those three months).

Page 9: Sprint Promotion Rules€¦ · Sprint Promotion Rules refund any class credits for classes booked on wrong dates or times. 25. The Sprint Promotion reaches its conclusion on 14th

Sprint Promotion Rules

REFUND

42. a) Conditions for the refund in the Super Sprint:

The Participant can attend a maximum of 1 class per day and must complete the class from start to

finish (i.e. they cannot be late or leave the class earlier).

The Participant has to attend the following classes:

30 classes in month 1 - from 15th January 2021 to 13th February 2021 inclusive

30 classes in month 2 - from 14th February 2021 to 15th March 2021 inclusive

30 classes in month 3 - from 16th March 2021 to 14th April 2021 inclusive

42. b) Conditions for the refund in the Sprint:

The Participant can attend a maximum of 1 class per day and must complete the class from start to finish

(i.e. they cannot be late or leave the class earlier).

The Participant can attend a maximum of 5 classes per week. For this promotion, a week is considered to

start on Mondays and finish on Sundays.

The Participant has to attend the following classes:

15 classes in month 1 - from 15th January 2021 to 13th February 2021 inclusive

15 classes in month 2 - from 14th February 2021 to 15th March 2021 inclusive

15 classes in month 3 - from 16th March 2021 to 14th April 2021 inclusive

43. The Participant agrees to use the original class credit set that they get with the Sprint Promotion

payments.

No other class credits will be considered in order to qualify for the Sprint Promotion refund or for the

completion of the Sprint Promotion. It is not allowed to purchase additional credits in the store or make

use of these.

44. The Participant agrees to not change their time-zone in their Lingoda account during the whole

promotion. If the Participant needs to travel between time-zones, or there are regional time-zone

changes during the Promotion, it is the Participant’s responsibility to book their classes accordingly. The

Page 10: Sprint Promotion Rules€¦ · Sprint Promotion Rules refund any class credits for classes booked on wrong dates or times. 25. The Sprint Promotion reaches its conclusion on 14th

Sprint Promotion Rules

time-zone at the start of the Sprint Promotion will be taken as the Participant’s time-zone for the

duration of the Promotion. The Participant agrees it is their responsibility to organise their desired time-

zone before the start date of the Sprint Promotion.

CLASSES

45. The Participant agrees that they need to book their classes at least 7 days in advance in order to

make sure that there is a class available at their desired time, date and level. If the Participant does not

book their lessons at least 7 days in advance, Lingoda does not guarantee that there will be classes

available at the Participant’s desired time.

46. The Participant can only cancel classes at least 7 days in advance, or within the 30 minute

immediate-cancel window from within their Lingoda account. The Participant agrees that, if they do

not cancel their lessons more than 7 days in advance or immediately, the Promoter will not refund or

reschedule the booked lesson and the Participant is no longer eligible for a refund of the course fee.

The cut-off for this deadline is exactly 7 days, i.e. 168 hours, before the start date/time of a class.

47. The Participant has to attend classes fully (60 minutes) for them to count as completed for the Sprint

Promotion. The Participant must actively participate (talking and actively listening) in the class, with

functioning microphone, speakers and display.

48. If the Participant leaves a class part way through, arrives late or leaves early, this class will not count

to qualify for the Sprint Promotion refund and they will not be able to count these classes toward the

Sprint Promotion. Attendance is measured with the system information provided by the class log. In case

of discrepancy, the system’s log and the information provided by the teacher will be the only valid data

that we use.

49. If the Participant does not attend a class due to reasons for which the Promoter is not responsible

(may it be health, job, technical, personal, weather-related issues, or any other), the Promoter will not

refund the class and the Participant will be automatically disqualified for the refund, regardless of

whether they have additional class credits due to any circumstances and regardless of any other

circumstances.

50. It is the Participant’s responsibility to ensure they have a stable Internet connection and the

Page 11: Sprint Promotion Rules€¦ · Sprint Promotion Rules refund any class credits for classes booked on wrong dates or times. 25. The Sprint Promotion reaches its conclusion on 14th

Sprint Promotion Rules

required technical settings. The full list of requirements to participate in the online classes, can be found

here. In addition, Lingoda does not take responsibility for any classes on a 3G or LTE connection where

the quality is affected. If the Participant cannot attend a full class due to a bad Internet connection or

other technicalities, including microphone or speaker issues, the Promoter will not refund this class, i.e.

the Participant will be disqualified for the refund automatically.

51. Any inappropriate behaviour from the Participant during classes may result in the Participant being

disqualified for the refund, including abusive, rude, sexual or disturbing conduct in any way. The Teacher

has the right to remove the offending Participant from the class, and in the case of dispute, the

Teacher’s view will be taken.

52. If the class doesn’t happen due to technical problems or other issues on the Promoter’s

side, the class credit will be refunded within 72 hours and the Participant does not need to take an

additional class that day. The class in question will count towards the Participant’s Sprint Promotion

progress. If a class credit is refunded by the system due to a class cancellation on the Promoter’s side, it is

the responsibility of the student to use the class credit after the end of the Sprint Promotion. After the

end of the Sprint Promotion the participant needs to contact the Promoter in order to use the class

credits refunded (regardless if the Participant continues with any subscription or not).

53. Even if the Participant doesn’t comply with the rules of the challenge the Participant can keep taking

classes until the end of the Sprint Promotion.

54. The Participant is allowed to change their learning level at any point, and as many times as desired,

without any effect on their qualification for the refund.

AFTER THE SPRINT PROMOTION

55. The Participant eligible for the refund will be notified by phone or email or letter within 45 days of

completion with the results, and whether they are eligible for a refund. The refund will follow, at the

discretion of the Promoter, latest 3 months after completion of the promotion.

56. The refund will be sent in the same currency and to the same payment method used to pay. It is the

responsibility of the Participant that the credit card/account they used is still valid by the time the

Page 12: Sprint Promotion Rules€¦ · Sprint Promotion Rules refund any class credits for classes booked on wrong dates or times. 25. The Sprint Promotion reaches its conclusion on 14th

Sprint Promotion Rules

Promoter will send the refund, otherwise the refund cannot be sent.

57. Participants who successfully complete the English or Business English Super Sprint will also be

entitled to take an online Linguaskill speaking test by Cambridge for free.