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CONTINUED ON P. 6CONTINUED ON P. 12
The recent announcement of his slow
transition into retirement has had
many at Turtle & Hughes reminiscing
about the great contributions Trevor
Barnett, CFO, has brought to the com-
pany over his more than 35 years of
service.
“Trevor is the most outstanding
employee we have ever had, bar none,”
states Sue Millard, Chairman of the
Board. “You can look at every division
and every location and see his hand.
He worked very closely with Frank
(Millard) to create a very financially-
strong company and, in the process,
he became a very dear friend and
member of our family.”
That friendship started in 1978. Trevor
had recently emigrated from his native
South Africa with his young family. He
joined the firm as Controller to replace
former President Jack Sinagra, who
was moving into a sales role. He later
rose to Vice President of Finance, Chief
Financial Officer and member of the
Executive Committee. Trevor is also
Trustee of the company ESOP and
Spotlight On:
Trevor Barnett,Chief Financial Officer
Spring & Summer 2014
Issue No. 07
Rebuilding the Infrastructure
In its annual report card on the state of our nation’s infrastructure, the
American Society of Civil Engineers recently awarded our country a dismal
D+ based on physical condition and needed fiscal investments for improve-
ment in several categories, including airports, roads, rails, drinking water,
bridges, aviation and more.
CEO Jayne Millard took up the cause last summer when she appeared before
a Democratic Steering and Outreach Committee (DSOC) roundtable discus-
sion in Washington, DC. Nearly thirty infrastructure industry stakeholders
gathered to discuss how federal investment and partnerships in manufac-
turing, construction and technology would create jobs and strengthen the
economy. There, Jayne expressed her concern about the state of our nation’s
infrastructure and its importance in protecting our economy and ensuring
our country can keep pace with international trade.
None of this comes as a surprise to the employees of the Power Distribution
& Automation Solutions (PD&AS) group. It continues to be a champion on
many projects to repair and modernize the infrastructure.
PD&AS has supplied power distribution equipment and SCADA systems to
many high profile assignments. Its success is due to its systematic approach
to project management that is developed with its partners to negotiate,
manage, service, and complete large projects in the New York and New Jer-
sey area.
The group has successfully negotiated many large package contracts with
major construction managers and city agencies in both states. The group
brings value through its vast experience working with utilities. It helps cus-
tomers understand utility requirements and takes a lead role in the review
process. PD&AS also provides technical support and a highly qualified field
service engineering staff that provides contractors with the following
range of services: installation assistance, point--to-point wiring, same-day
response to field related issues, and start-up and testing support.
PD&AS is improving the quality of life for many residents and visitors to
New York and New Jersey while creating a more sustainable region through
improved rails, subways, airports and water quality.
2 • Spring & Summer 2014
A Letter from Our CEOOur competitive advantage is our people. The employ-
ees of Turtle & Hughes are the troops that bring us
consistently outstanding results, quarter over quarter.
You find ways to deepen customer relationships and
respond to their changing needs by developing inno-
vative solutions. We are a company of action and we
produce results. All of you are the heroes.
As we close out the third quarter, I am happy to report
that the initial results of driving margin growth have
been successful. Across all divisions there has been
a consistent increase in gross margins. Everyone is aligned with making smarter
decisions.
In an increasingly competitive, crowded and dynamic market, we continue to
focus on delivering results with entrepreneurism and thought leadership, two
core values that differentiate us from many of our competitors.
These values are present across all divisions and relevant to all of our customers
across the industries in which we do business. These ideals will drive much of the
future growth of the company.
As I read through this issue, entrepreneurism thrives in the way THIS folks in the
field deliver repeated cost savings and ground breaking analytics on a day-to-day
basis, while growing revenue with customers by harnessing additional Turtle &
Hughes services. (Project Innovate, p 11.)
The PD&AS group uses thought leadership when it deploys its engineering exper-
tise and sales talents to close major infrastructure projects in New York and
New Jersey, as it continues to mentor and guide the regional engineering teams.
(Rebuilding the Infrastructure, p 1.)
Turtle & Hughes promotes an entrepreneurial spirit—a scrappy, figure-it-out-and-
get-it-done attitude that is ready to accept and conquer any challenge, anytime,
and anywhere. It is this unshakeable spirit that defines the core values of Turtle &
Hughes and sets us on the course to our $1 billion revenue target.
With summer quickly approaching, Sue, Frank and I hope you enjoy all that it has
to offer.
— Jayne Millard, CEO
Entrepreneur Award Congratulations to Jayne Millard! She is a finalist and a Leading Woman Entrepreneur and Business Owner of New Jersey.
Judgment criteria included: Innovation, Market Potential, Community Involvement, and Advocacy for Women. A listing of the finalists will be published in the October New Jersey Monthly Magazine. The TOP 25 list will be announced later this year.
Incoming CFO
Gabe Cappucci Incoming CFO
In April, Turtle & Hughes welcomed
Gabriel R. Cappucci as incoming Chief
Financial Officer and member of the
Executive Committee. He will succeed
Trevor Barnet who retires as CFO later
this year.
In his new position, Gabe will lead
the financial planning function of the
corporation across all divisions, and
collaborate with the Executive Com-
mittee in directing the corporation’s
overall strategy planning and daily
operations.
With 30 years of experience, Gabe has
expertise in all aspects of finance,
including an extensive background in
transactions and strategic business
growth.
Most recently, Gabe was Senior Vice
President of Finance and Controller at
Medco Health Solutions, Inc., a phar-
maceutical distribution company. Over
nearly 20 years, he played an integral
role in Merck’s divestiture of Medco
as a separate public company. He also
increased working capital, achieved
significant cost savings, and improved
gross margins while working closely
on a variety of corporate growth ini-
tiatives with Medco’s executive team
and the Board of Directors. As a public
company, Medco grew to $70 billion in
sales before merging with competitor,
Express Scripts.
We extend Gabe a warm welcome.
Spring & Summer 2014 • 3
Making Wishes Come True In its most successful fundraiser ever, employees at Turtle &
Hughes proved that wishes do come true, when they raised
over $11,000 for Make-A-Wish® New Jersey
In February, Make-A-Wish stars were sold at every branch and
in an on-line campaign. The funds were used to send Walter,
a 10-year-old fighting Leukemia, to the Academy of Country
Music Awards held in Las Vegas this past March. At the show,
Walter attended rehearsals, met his favorite country music
stars, and even walked the Red Carpet.
This will be an annual giving event at Turtle & Hughes that
will move across the country and eventually target a child in
every state in which we operate.
Thank you to everyone, especially the youth of Turtle &
Hughes, who helped make Walter’s wish come true.
Sisters Lluvia Barraza (13) and Mariel Pineda (13) raised close to $300 for Make-A-Wish®. They are the daughters of Alma Sastre, Inside Sales, Houston.
Even better, Lluvia used the campaign to highlight her community involvement in an application to the prestigious Rice University/Schulmberger Computer Engineering Design Academy for Middle School Girls. Lluvia’s wish came true when she was recently accepted into the summer program.
Congratulations to Kevin Doyle on his appointment to Chief Operating Officer.
Kevin is a long-time employee and a valued member of the Executive Committee. In his new
role, he will be responsible for governing the daily operations of the corporation across all
divisions, as well as managing the operational risk of the firm.
In announcing the appointment, Jayne Millard, CEO, said “Kevin represents the next genera-
tion of leadership that was mentored by the great business minds of Frank (Millard), Trevor
(Barnett), and Jack (Sinagra). I know he will build on the considerable contributions he has
made to Turtle & Hughes over the years and move our business forward.”
Kevin Doyle Named Chief Operating Officer
Presenting the check are Trevor Barnett, CFO, and Jayne Millard, CEO, (center). Gladly accepting from Make-A-Wish® New Jersey are John Toomey, Assistant Vice President of Development (far left), and Tom Weatherall, President and CEO (far right).
Walter on the Red Carpet.
4 • Spring & Summer 2014
In March, Turtle & Hughes welcomed the Huntington Beach branch into Infor SXe,
marking steady progress towards completion of the implementation process in
all branches.
Thanks to a lot of hard work and advanced preparation, the go-live conversion
was a success. Every day presents a new challenge and learning experience, but
employees are becoming more acclimated and embracing the system flexibility.
Special thanks goes to Jim Santos (Operations Manager, Whippany) and Marta
Rivera (IT Help Desk) for their on- site training and assistance throughout the con-
version. Also instrumental were Carolyn Lloja (Operations Manager, Huntington
Beach) and Greg Stephens (Branch Manager, Huntington Beach), who managed
the conversion.
Mag-Trol and Mid-Island Electric are the last remaining Turtle & Hughes offices
still awaiting transition to the new Enterprise system. Mag-Trol is scheduled for
a June 30 conversion. Mid-Island Electric is tentatively scheduled for this coming
December.
INFOR UPDATE: Huntington Beach Live One Year Later
April marked the one-year anniversary of the Infor “Go-Live” date. Linden employ-ees celebrated the successful conversion with a special cake. The conversion con-tinues to demand attention to continuous improvement as we build on the success of this significant task and continue to implement new locations.
Outside the Huntington Beach branch are Carolyn Lloja, Operations Manager, Huntington Beach; Jim Santos, Operations Manager, Whippany; Huntington Beach Counter staff, Ruby Uribe, Nick Baclini, Jorge Cervantes and Bill Critchfield; and Greg Stephens, Branch Manager, Huntington Beach.
Neither snow nor rain …For many in the Northeast, the memories of this past winter will not soon fade. From the first snowflakes in November to the last in April, the winter of 2013-2014 proved to be one for the record books. In New Jersey, there was 58.2” of snowfall during the second coldest winter in the last half century.
With big storm after big storm, the Bridgewater Storm Preparedness Team was put to the test, but kept on delivering. Consumer demand was overwhelming, and sales counters had a point of purchase area designed for winter survival products. There was no let up. Even during Super Bowl XVIII (48), the first in the Garden State, there was nine inches of wet snow just days before kickoff. Hundreds of trees fell and many homes were damaged. Just as it had during Hurricane Irene (2011) and Superstorm Sandy (2012), Turtle & Hughes opened its doors and responded to customers by delivering the right products needed to survive the winter.
Coming Soon: New Corporate WebsiteA new corporate website is now
in the development stage. It Is
expected to “go live” later this
year. The new site will transform
Turtle & Hughes’ web presence and
include a mix of products, services,
case studies , white papers, and a
customer and employee blog.
If you have an item you would
like to submit for consideration,
please contact: Julie Wyckoff @
Bridgewater branch
Spring & Summer 2014 • 5
New Jersey Lt. Governor Visits CDCIn January, Turtle & Hughes welcomed New Jersey Lt. Governor Kim Guadagno, and other local officials, to the Central Distribution Center in Bridgewater as part of her statewide tour of New Jersey’s fastest growing companies. Guadagno leads the Partnership for Action (PFA), a public-private approach to economic development. At the Central Distribution Center are: Somerset, NJ, Freeholder Deputy Director Mark Caliguire; Rick Reffler (President); New Jersey Lt. Governor Kim Guadagno; Jayne Millard (CEO); Bridgewater, NJ, Mayor Daniel Hayes; and Tim Flynn, (Vice President , Corporate Logistics).
Saving sea turtles is a mar-
athon, not a sprint, which
is why Turtle & Hughes
will once again sponsor a
turtle in the Tour de Tur-
tles (TdT) and help raise
awareness about the
threat of light pollution
on sea turtle nesting
grounds. The Sea Turtle Conservancy (STC), a non-profit orga-
nization based in Florida, organizes the annual event.
TdT is a fun, educational journey through the science,
research and geography of sea turtle migration using sat-
ellite telemetry. It follows the migration of sea turtles from
their nesting beaches to their foraging grounds. This year’s
race includes about a dozen sea turtles, representing four or
five different species, for three months starting in August.
The winner will be the turtle that goes the furthest distance.
While last year’s “Relay,” a juvenile green turtle, stole every-
one’s heart, our new challenger is sure to be a fierce com-
petitor. There will be a company-wide contest to name our
giant leatherback turtle that was tagged recently after
nesting on Soropta Beach, Panama.
Leatherbacks generally travel thousands of miles a year –
from the Caribbean up the East Coast of the U.S. to New York,
and into the far North Atlantic before crossing over to Europe
and down to Africa. Our turtle will be one of only two leather-
backs in the race, giving her a good chance of winning.
For more information, go to www.conserveturtles.org, or
contact Julie Wyckoff, Director of Communications, (Julie@
turtle.com). Watch your in-box for upcoming details about
the turtle-naming contest, as well as other updates.
Tour de Turtles: Name Our Turtle
$1.5 Million Lighting Grant In March, Sea Turtle Conservancy (STC) was selected by
the National Fish and Wildlife Foundation to receive a
$1.5 million grant to install sea turtle-friendly lighting
retrofit projects around the Florida Panhandle as part of
the on-going effort to mitigate the impact of the BP oil
spill. This grant will allow STC to convert lights on 100
or more multi-family condos and resorts in the region
affected by the spill – saving tens of thousands of hatch-
lings each year that otherwise would be disoriented by
poorly-managed lights.
Our soon-to-be-named marathoner.
Congratulations to Turtle & Hughes! We will receive a “Best of the Best” Marketing Award from NAED for our 2013 Sea Turtle Conservancy program. The campaign was submitted in two categories: Integrated Promotional Campaign and Public Relations/Community Outreach. It included a Philips Lighting counter promotion and discussions about new lamp technology, training and retrofits; in-ternal and customer communications; Finding Relay employee contest; social media campaign; and Turtle Talk coverage. We will have to wait to find out which category won. Awards will be presented at the NAED AdVenture Conference in Chicago on August 5.
ted Best of the Best 2014
6 • Spring & Summer 2014
401(k) Plan, both of which have grown in participation and
value. Trevor will continue in that role when he starts his
transition.
Greatest Legacy
Over the years, Trevor has witnessed tremendous growth at
Turtle & Hughes. He has seen it expand from a small family-
owned, one branch distributor with $18 million in annual
revenues, to a regional powerhouse that is well on its way
to achieving a true national presence. He maintains that
his greatest legacy is passing on a strong financial balance
sheet and an infrastructure of capable personnel, systems
and controls.
With an eye to the future, but always minding the store,
Trevor knows that “We can maintain this steady expansion
course. We can grow organically and with judicious acquisi-
tions and prudent management of our capital reserves into
an even greater powerhouse. There are many exciting times
still to come.”
Over the years, Trevor worked closely with Frank and Jack
navigating the company’s course. Together, they targeted
areas of growth and expansion, with Trevor managing the
books and the financial structure of about a dozen acquisi-
tions along the way.
Through the hard work, excitement, and pride of creating a
standout company, the three became best of friends. Frank
remembers, “For 35 years, Trevor, Jack and I brought sales,
marketing and finance together into a common judgement
to guide every new venture. We urged, argued, but never
ignored completely, any negative outlook. I can never recall
any one of us ever leaving a meeting angry.”
A Nurturing Mentor
Looking back on a very successful career, Trevor hopes,
above all, that he has been a good mentor to the many col-
leagues he has had the pleasure to work with over the years.
“It has been such a delight to watch the company grow, and
to nurture people and help them fulfill their professional
dreams,” he reflects.
One of those people is Kevin Doyle, who started working
with Trevor about 23 years ago and was recently named
Chief Operating Officer. “Trevor has a brilliant financial
mind, exceptional business acumen, and remarkable com-
mon sense combined with the genuine desire to educate,
mentor and inspire those around him,” he says.
Honesty, integrity and hard work have always been Trevor’s
trademarks and are qualities he hopes he has instilled in a
CONTINUED ON P. 15
“Of all of the qualities Trevor has instilled in the culture of Turtle & Hughes, the most important is the mutual respect and trust he builds with each employee, each customer, and each vendor he comes in contact with. He has taught me a lot about this business, but his life lessons far outweigh any accounting advice I have ever received,” says Jayne Millard, CEO. She is pictured here at the 2013 Sales Summit with former President Jack Sinagra; Grant Gawronski, Group President Cooper Industries; and Trevor Barnett.
Trevor Barnett (far left) joins in a lunchtime game of cards with Gary Rispoli (Outside Sales), Jack Sinagra, (Past President), and retired Outside Salesman Terry Wright.
The legendary three: Jack Sinagra, Frank Millard, and Trevor Barnett.
CONTINUED FROM P. 1
Trevor Barnett
Spring & Summer 2014 • 7
The March issue of Vanity Fair magazine included two very
inspiring people from the Turtle & Hughes extended family.
Hudson Taylor and his wife, Lia Parifax, were included in the
Hall of Fame column because they are making a difference
to athletes everywhere. Lia is the daughter of Jim Mandaglio,
(PD&AS, Linden).
Hudson, a three time All-American wrestler from the Univer-
sity of Maryland and Lia, a graduate of the George Washing-
ton University Law School, pooled their credentials to create
Athlete Ally, a non-profit organization dedicated to “educat-
ing, encouraging, and empowering straight athlete allies to
combat homophobia and transphobia in sports.”
The couple selflessly took on this cause because it was the
right thing to do. They pursued their effort with dignity, cre-
ating an organization of dedicated advocates and enlisting
more than 100 renowned athletes (including Andy Roddick,
Greg Louganis, Martina Navratilova, D’Qwell Jackson, Yogi
Berra, Megan Rapinoe, and Kenneth Faried).
Their work impacts more than 100 colleges and universities
(including Columbia, where Hudson coaches wrestling) and
the organization’s 15,000 members (including Cyndi Lauper
and Russell Simmons). They fight against a prejudice that
blights the lives of millions of young men and women, par-
ticularly in high-school settings.
In February, Hudson traveled to the Sochi Olympics to chal-
lenge Russia’s anti-gay laws and to create an awareness
campaign based on Principle 6 of the Olympic charter, which
states: “Any form of discrimination with regard to a country
or a person on grounds of race, religion, politics, gender or
otherwise is incompatible with belonging to the Olympic
Movement.”
With the Olympics over, the two continue their work out of
the spotlight. Hudson works as the group’s Executive Direc-
tor and Lia as a Board Member who pulls from her extensive
background as an attorney and social impact strategist.
Young Birder ExtraordinaireAlso making a name for herself is 10-year-old Emma Price,
who appeared in Birds & Blooms Extra, a Reader’s Digest
publication. Emma is the daughter of Chris Price (Automa-
tion) and his wife, Tracey.
The young red head is a wildlife photographer who loves
birding activities and, according to the magazine, “can iden-
tify birds as well as – or better than – most adult bird watch-
ers.”
While on a recent family photography outing to Cape May,
NJ, Emma was spotted by the magazine’s editor who asked if
she could feature her in the magazine. She appeared in the
May 2014 issue with her camera and a big smile.
Emma hopes to one day be a naturalist and wildlife pho-
tographer. In the meantime, she shared this tip with Birds &
Blooms readers: “Don’t be afraid to snap a lot of pictures of
just one bird. Also, I always try to have a camera on me. There
are birds and wildlife everywhere, and you don’t want to be
caught without a camera when you see something special.”
Relay Reports
Hudson Taylor and Lia Parifax
Emma Price
8 • Spring & Summer 2014
Turtle & Hughes has formed a new National Energy Group
that houses all of its capabilities under one comprehensive
unit with a reach that expands from coast to coast.
Called Turtle & Hughes Energy, the division merges the
strength of its two former groups: Renewable Energy (wind
and solar) with Energy Conservation (carbon footprint
reduction and energy efficient upgrades). “By combining
our regional energy capabilities, we are now in a stronger
position to realize our goal of moving from a strong regional
entity to a company with a national reach,” says Jayne
Millard, CEO.
The division houses staff in New Jersey, Connecticut, California
and Texas.
The Turtle & Hughes advantage in this market segment is its
ability to handle large scale, comprehensive projects. “We
can go into a job and offer turnkey solutions that include
design, implementation, project management and util-
ity coordination. That is what sets us apart,” explains Todd
Gallo, New Haven Branch Manager, whose branch houses a
growing energy team.
Northeast Market
According to Todd, the Northeast market offers some of
the oldest and richest energy conservation programs in the
country and New Haven is a good example of how Turtle &
Hughes has penetrated the market.
In Connecticut, there are two major utilities servicing 164
of its 169 cities and towns. Most general electrical contrac-
tors don’t have the time or the resources to develop energy
projects effectively and are at a disadvantage to local and
national Energy Service Companies (ESCOs), which partici-
pate in the local utility energy conservation programs.
New Haven has taken advantage of this opportunity by
becoming the first and only distributor in the state to
become a contracted member of the CT Utilities Conserva-
tion Program. The group consists of less than 20 contractors
statewide. The members are pre-qualified to pursue proj-
ects that include HVAC upgrades, lighting, natural gas, Com-
bined Heat Power (CHP), web-based building automation,
and more. In just over a year, Turtle & Hughes New Haven
has established itself in the Connecticut market and is now
expanding its services into other states.
Across the country, Turtle & Hughes energy specialists are
completing many high profile projects. In California, Brian
Boulton, Inside Sales, Mag-Trol, is working on a project with
the Los Angeles Department of Recreation and Parks (see
sidebar on p 9).
Macy’s is a partner in the U.S. Department of Energy’s Better Building Challenge. Turtle & Hughes appeared in its Facility Manage-ment National Quarterly Newsletter in October 2013.
“Another Women Owned Business the Capital Team is currently partnering with is Turtle & Hughes. Working with Macy’s for numer-ous years now, Turtle & Hughes currently has been awarded the national VFD Project. In addition, we are currently purchasing LED MR16 lamps to retrofit existing halogen lighting, utilizing lamps from Philips and Green Creative. Located in New Jersey, Turtle & Hughes ships nationally to all of our Macy’s locations, including recent lighting retrofits in Guam.”
Cory Szatkiewicz, Vice President, Plainfield, is the salesperson who has grown the Macy’s account into a national enterprise solution.
Better Buildings: Macy’s
Business Profile :
New National Energy Group
“We can go into a job and offer turnkey solutions that include design, implemen-tation, project management and utility coordination. That is what sets us apart.”
CONTINUED ON P. 21
Spring & Summer 2014 • 9
Mag-Trol Long Beach is working
on a project with the City of Los
Angeles Department of Recreation
and Parks to help it save money on
its electric bills.
Working alongside department
engineers, Mag-Trol helped to
design a controller for their light-
ing and HVAC systems. Brian Boul-
ton, Inside Sales, worked with
SSAC to specify a system of timers
and sensors that could be incor-
porated into the existing lighting
and HVAC controllers to shut the
system down during the day when
the facilities are vacant.
City engineers estimate the sys-
tem will have an average payback
of three months and will save the
city $4,000 dollars annually per
location. There are 450 parks and
13 golf courses in Los Angeles. The
initial investment to do all of the
parks is about $450,000 and the
annual savings could exceed $1.8
million.
Lighting Los Angeles New Vice PresidentsTwo very deserving long-time employees have been promoted to vice president:
Tim Flynn, Vice President of Corporate Logistics, and Chuck Noll, Vice President
of Corporate Operations. Well done!
Renewed Hope
Stand-Out GraduateSavannah Little has distinguished herself from the over three million other U.S. students graduating from high school this year.
The daughter of Toby Little (Vice President, Outside Sales, Houston), she is a member of National Society of High School Scholars and was selected as a semi-finalist for a national scholastic competition conducted by the National Merit Scholarship Corporation.
She plays the piano and sings. Her outgoing personality and desire to succeed, even led her to audition for the hit show “The Voice.”
In the fall, Savannah will be attending New Jersey’s Seton Hall University on a four-year scholarship, with plans on becoming a physician. During college move-in, Toby hopes to bring her by the Linden office to introduce her around and to make sure she knows that she already has a lot of friends in the Garden State.
Cindy Cullinane, wife of Tom Cullinane,
(Outside Sales, Plainfield), has spent
the past 13 years in a wheelchair after
losing most of her leg function in a
car accident. Cindy is participating in
a clinical study at the Kessler Founda-
tion in West Orange, NJ. The study is
designed to test the functionality of
an exoskeleton (robotic) suit. With the
help of the suit, Cindy can stand and
walk without pain.
Cindy was recently featured on a Fox
News segment and stated, “When you’re
standing up, the world is so much better.”
For now, exoskeletons are only avail-
able to rehabilitation centers and cost
close to $150,000. Experts expect the
cost will come down substantially as
the technology improves.
It is hoped that these suits will someday
be available for use in an individual’s
home, where they would improve mobil-
ity and quality of life for many like Cindy,
and also for injured war veterans.
For now the tests have Cindy smiling
and giving her renewed hope for the
future.
Chuck Noll Tim Flynn
Cindy and Tom Cullinane
10 • Spring & Summer 2014
Meet the Mentors With age comes wisdom. Many younger employees at
Turtle & Hughes are discovering that truth through an
unofficial mentoring program where more experienced
workers are helping to develop new talent at all levels of
the organization.
Jake Zandstra, Automation Service
Specialist, Whippany
In December, Jake Zandstra, celebrated his
80th birthday. He is responsible for Auto-
mation service contracts, training and
repair, and re-manufacture for Rockwell
Automation. It’s hard to compete with his background and
experience. He spent 22 years with Rockwell International
(Rockwell Automation); 22 years with Selis & Caroll; and six
years with Franklin & Smith. All of this was before joining
Turtle & Hughes 14 years ago. Jake is indispensable. If any-
one needs advice, he becomes the mentor using the skills
he has honed in over 60 years in the field.
Helene Pricht, Outside Sales, Linden
Helene Pricht has made a name for her-
self in a male dominated industry. She is
a role model for other women looking for
success. In 2012, after 15 years of service,
Helene was named vice president. She is
tough, dedicated, and thorough in the demanding job of
providing solutions to customers’ needs.
Virginia Sisco, Mail Room, Linden
Not too many people know more about the
organization than Ginny Sisco. She started
at Turtle & Hughes 32 years ago in Accounts
Payable and is now sharing those experi-
ences by working part-time in the mail room.
Thomas Flynn, CDC
Tom is a warehouse veteran. He started
working part-time in Linden 16 years ago,
following a 35-year career as a truck driver.
Work provides a sense of purpose for Tom
which extends to passing along his knowl-
edge to the younger warehouse staff. “I have learned a lot
in my many years. I try to share my experiences and things
I learned along the way.”
CONTINUED ON P. 11
Turtle University Five employees recently became the first Turtle & Hughes recip-
ients of the Certified Electrical Professional™ (CEP™) credential.
Certified Electrical Professional – Outside Sales: Brian Fitzger-
ald, Bridgewater. Certified Electrical Professional – Inside
Sales: Lisa Borowski, Bridgewater; John Sica, Plainfield; Jim
Brennan, Pleasantville ; and Ed Tomczak, Whippany.
They join a growing group of
sales professionals who have
demonstrated their dedication
to a higher standards of prac-
tice in the electrical distribu-
tion industry.
CEP™ is a certification program
for distributors, manufactur-
ers and others in the electrical
distribution channel. CEP™
certification identifies that
the holder has demonstrated
expertise in areas such as prod-
uct knowledge, customer service, sales, and other skills, which
elevate electrical distribution above the retail channel.
These individuals are enrolled in the NAED VIP Access Core on-
line training program which offers courses of study to help
prepare for the certification including Bottom Line Basics and
CEP™ Prep, as well as many other courses pertaining to ethics,
customer service, time management, finance, project manage-
ment, software, and more.
Here’s what some of the graduates say:
Lisa Borowski: “The Bottom Line Basics course is a valuable
tool for all employees. It provides a full understanding of
what needs to be done to make sure the company is profit-
able. Being certified gives us the added edge over our com-
“Bottom Line Basics ... provides a full understanding of what needs to be done to make sure the company is profitable. Being certified gives us the added edge... It proves ... that we are well qualified to handle any task.”
John Sica, Inside Sales, being congratulated by Rick Reffler, President.
Spring & Summer 2014 • 11
petition. It proves to our customers
that we are well qualified to handle
any task.”
John Sica: “The training modules were
very informative. They showed that
the margins we have to work with are
thin to begin with, and it is up to the
salesperson to act intelligently when
offering pricing to customers and
negotiating with vendors.”
Brian Fitzgerald: “The outside sales
CEP™ courses focused less on product
and more on sales: the topics ranged
from customer conflict resolution,
to account planning, to the cost of
making a sales call. All in all, it was an
excellent experience and I highly rec-
ommend that all of our sales people
participate.”
For information, visit www.naed-cep.
org or contact Andrea Barrall at andrea.
Ahead in the Count Anthony Pagano (17) recently pitched a shutout to win Game 1 in the Texas High School Regional Quarterfinals. He then went on to drive in runs in each of the next two games to help his team win the series. He, of course, is the son of Anthony Pagano (Business Development Manager, Houston) and his wife, Claudine.
Anthony and his team advanced to the Regional Semi-Finals, where he pitched the winning game and hit a three-run homer taking the team to the State Finals for the first time in school history.
The team fell short in the Texas High School State Semi-Final Game, but Anthony’s season isn’t over. He was just named to the Class 5A All-Tournament team and Houston Area Region 2 MVP.
CONTINUED FROM P. 11
Watch for this symbol for other Project Innovate stories.
THIS Creates New Business From Old Customers
Innovation doesn’t always have to mean creating something new. It can also
mean finding a new way to service an existing customer that creates new busi-
ness opportunities.
That is exactly what Turtle & Hughes Integrated Supply (THIS) recently accom-
plished for Johnson & Johnson when they collaborated with two Turtle & Hughes
divisions to provide additional services to many of its manufacturing facilities.
“This is a major culture shift at Turtle & Hughes,” comments Mike DeVoney, Pres-
ident, THIS. “Many of us were inspired by the introduction of Project Innovate
at last year’s Sales Summit. It gave us a new perspective on ways to collaborate
that build and strengthen customer relationships,” he explains. The two-day
Sales Summit was held in February 2013 and attended by Turtle & Hughes sales-
people from around the country.
Energy Projects
Johnson & Johnson is one of THIS’ largest and oldest customers. THIS manages
30 manufacturing sites throughout the U.S. providing on-site integrated supply
services.
As a way to expand its business organically, THIS looked outside its integrated
supply function to take part in capital improvement projects. Like many large
companies today, Johnson & Johnson is looking to reduce energy costs, so THIS
brought in the expertise of the New Haven Energy Group. It is now performing
full energy audits at many of Johnson & Johnson’s locations.
Working together, the two teams are finalizing their first project at DuPuy Syn-
thes, a Johnson & Johnson company in West Chester, PA. The 65,000 square foot
facility produces medical devices and solutions in orthopedics, spinal care and
neuroscience.
There, New Haven Energy will provide a turnkey project that includes replacing
over 340, 400-watt high bay fixtures with 160 watt LED fixtures. It will provide all
material, labor, utility coordination, and project management.
This is the first of several collaborations between New Haven Energy and THIS.
Tim Smith, New Haven Energy, recently spoke at a national MRO meeting with
CONTINUED ON P. 17
“There are many compelling ways to save a customer money. You just have to be clever.”
PROJECT INNOVATE
12 • Spring & Summer 2014
CONTINUED FROM P. 1
INFRASTRUCTURE PROJECTS
Clean WaterThe Catskill-Delaware Water Ultraviolet Disinfection Facility is the largest UV water
disinfection plant in the world. The 160,000 square foot facility in upstate New York,
disinfects over two billion gallons of water daily for the New York City water supply.
Water is disenfected when UV photons penetrate cell walls of organisms and are
absorbed by the cell’s DNA, blocking replication and infectivity. UV is extremely
effective for inactivating Cryptosporidium- and Giardia-related illness, the most
frequently diagnosed intestinal parasite in the U.S. UV technology does not affect
taste, add chemicals, or create by-products.
Construction of the 160,000 square feet facility was completed in October 2013. It
was built at a cost of $1.6 billion. The facility has less impact on the environment
than a traditional filtration plant due to a shorter construction period, smaller
footprint, and lower power requirements.
Turtle & Hughes provided all the power distribution equipment for services
related to the start-up and testing of the equipment it supplied and SCADA systems for
the plant.
Rails and Subways The Second Avenue Subway is New York City’s first major expansion of the subway system in over 50 years. When completed, it will stretch 8.5 miles along the length of Manhattan’s East Side, from 125th Street in Harlem to Hanover Square in Lower Manhattan. In all, 16 new stations will be built and will also provide transfers to other subway and commuter rail lines. Phase I of the project is expect-ed to be completed in December 2016.
Turtle & Hughes is providing equipment and servic-es for the 72nd and 96th Street stations now under construction. See Talk From Bridgewater (p 18), and read about the Montague Tunnel project.
AirportsPD&AS is currently working on a new
East End Substation at LaGuardia Air-
port, which was damaged by Super-
storm Sandy. It is a key infrastructure
project that will help the airport main-
tain electrical power during extreme
weather. Construction includes elevat-
ing the critical electrical infrastructure
to more than 15 feet above sea level.
The new three-story substation – a
$106.9 million project – will signifi-
cantly improve electrical capacity at
the airport. It will be located more than
150 feet further away from Flushing
Bay than the current substation it is
replacing. The surge from Flushing Bay
flooded the airport with 100 million
gallons of water during Sandy.
Catskill-Delaware Water Ultraviolet Disinfection Facility
Second Avenue Subway
Spring & Summer 2014 • 13
Communications Companies today rely heavily on data centers, which centralize IT op-erations and equipment, and store, manage and disseminate data.
PD&AS provides specialized services to Data Centers that include: project management, equipment start-up, field testing, coordination studies, point-to-point schematics, training, maintenance contracts, and utility ienterface. Customers include finan-cial giants, such as Goldman Sachs, JP Morgan/Chase, CitiGroup, Credit Suisse, Bear Sterns, and AIG, as well as Verizon, AT&T, and McGraw-Hill, among many others.
World Trade Center Transportation HUBThe Port Authority of New York & New Jersey marked
the opening of the first platform at the new World
Trade Center PATH station in February. Platform A,
which serves Hoboken, NJ, is fully modernized and fea-
tures new lighting, speakers, illuminated signs, escala-
tors and elevators.
Turtle & Hughes has been involved in this highly visible
project through three stages of development. PD&AS
participated in the construction of the first temporary
HUB just following 9/11; followed by the relocation of
the temporary HUB to make room for the permanent
HUB; and, now with on-going construction of the per-
manent HUB, which will continue through 2015. For
Platform A, Turtle & Hughes provided tunnel ventilation
smoke exhaust system and power distribution systems.
EQUIPMENT• Medium Voltage Switchgear (ranging from
38K to 5KV)• Secondary Unit Substations• Switchboards (ranging from 480V to 208V)• Power Transformers• Panelboards• Motor Control Centers• Variable Frequency Drives• Automatic Transfer Switches• UPS Systems
• Power Monitoring Systems• SCADA Systems
SERVICES• Project Management• Key Interlock Scheme Development and
Application• Equipment Installation Supervision and
Assistance• Equipment Start-up Testing
James Mandaglio
Luis R. Valls
Ellie Heck
Lauren Liana
Tom King
Don Georgakis
Jim Costigan
Mark Gialanella
Guru Prasad
Anand Jailall
Joseph Caiola
Jamie Mandaglio
Edgar Estrada
Nnamdi Akosa
PD&AS Team
World Trade Center Transportation HUB is designed by celebrated architect Santiago Calatrava. It will be the third largest transportation center in New York City, rivaling Grand Central Station in size. Incorporating 225,000 square feet of multi-level retail and restaurant space, it will be the most integrated network of underground pedestrian connections in the city.
BridgesWhen it comes to bridges, PD&AS has been a part of virtualy every major renovation project in the region. This includes: Whitestone Bridge, Verrazano Bridge, Throgs Neck Bridge, Bayonne Bridge, and the George Washington Bridge.
For each of these projects, PD&AS provided the following equipment and services:
Verrazano-Narrows Bridge
14 • Spring & Summer 2014
Magid Glove & SafetyJune is National Safety Month, so it seems appropriate to spotlight Magid Glove
& Safety, an authority in personal protective equipment (PPE). With more than
60 years of service in providing the best value in safety solutions, Magid is a U.S.
manufacturer and family-owned business whose innovative approach has made
it a true pioneer in the safety market by developing products that drive busi-
ness transformation. Magid’s products include multi-purpose work gloves, safety
glasses and goggles, earplugs and earmuffs, respirators, protective clothing, first
aid kits, and supplies.
Magid has teamed up with Turtle & Hughes Integrated Supply (THIS) to lower costs
and standardize safety equipment for its customer, Hitchiner Manufacturing Com-
pany, a high-volume producer of ferrous investment castings. Using a point-of-pur-
chase vending solution for gloves, the result was a reduction of SKUs from 33 to 10;
a decrease in storage space needed for products; increased employee safety; and
an estimated annual savings to the customer of over $60,000. Under the agree-
ment, all products are on consignment and Magid only bills for items removed
from the machines. In a separate initiative, THIS saved the customer $14,000 by
switching to Magid hearing protection and standardizing 10 styles to five.
Magid has been a true partner in the success of this program. Its representative
visited the production floor, evaluated current merchandise, provided samples,
gathered feedback on what items worked, and negotiated with the site manager
to lower prices.
To find out more about Magid, visit its website at www.magidglove.com.
Heartland HeroesIn April, THIS rallied behind its local Illinois communities by becoming a sponsor of the annual American Red Cross Heartland Heroes Dinner, a benefit which recognizes ordinary people who do extraordinary things. THIS received a block of tickets to the concert, featuring country artist Sara Evans. The main sponsor of the show was THIS repair partner, Advanced Technology Services, who shared the evening with THIS staff.
Pictured left at the event are: Back row: Chelsea Polston, THIS Site Manager; Lindsay Warner, THIS Expeditor; Jason Power, ATS IPS Site Supervisor; Katie Hofmann, ATS CSR; Teresa Kimble, ATS Inventory Manager. Middle Row: Gina Collins, ATS CSR. Front Row: Elyse Anfinson, ATS Support Manager, Customer Service; Jenny Cady, ATS CSR.
Fun with Mickey While in California working on the Huntington Beach Infor Conversion, Marta Rivera, IT Department, took time out from her busy work schedule to visit with family and friends, including one very special character.
Follow Up CATEGORY: “A FUN TIME” ANSWER: PL_Y I_G* WH__L * _F * F_RT___ *
Natalie Jacko, New Haven branch, had her day in the spotlight, and a lot of fun, when she appeared on Wheel of Fortune in May.
While she didn’t win the day’s contest, she enjoyed the experience of travelling to California and taking part in the iconic game show.
“…Magid is a U.S. manufacturer and family-owned business whose innovative approach has made it a true pioneer in the safety market by developing products that drive business transformation.”
TURTLESAFETY
Spring & Summer 2014 • 15
younger generation of workers. He also advises, “You have to
have a common purpose and a willingness to cooperate and
work as a team. You can’t do it alone. Everyone needs to work
towards the same goals and objectives.”
Trevor has big plans for his future with Merle, his wife of 43
years. The two love to travel and are very active in sports,
enjoy playing bridge, and being grandparents to their two
children’s growing families.
Trevor might be slowing down, but he will continue to be
actively involved in Turtle & Hughes for many years to come.
His role as Trustee of the ESOP and 401(k) Plan will keep him
close to the company he has helped grow, and the many
friends he has made along the way.
TALK FROM HOUSTON
WBEA EXPO : More than 150 exhibitors and 1,500 women business owners, corporate procurement executives and federal contracting officers attended Houston’s WBEA premiere business fair in May. The WBEA EXPO provided an ideal platform for Anthony Pagano, Business Development Manager, and MaryCarol Hoesel, Vice President Sales, (above) to explore business opportunities. The Houston branch secured many contacts with potential customers, including one-on-one meetings with executives from several major petrochemical companies who attended the two-day event.
Business Outlook In the last year, three of the world’s oil giants have recom-
mitted to the Houston area and its designation as the Energy
Capital of the World, making for many market opportunities.
Exxon has begun development of a 385-acre site just south
of Woodlands that will include at least 20 mid-rise buildings
and house 10,000 employees. The project is so large that it
originally went by the code name “Project Delta,” after the
mathematical code word for change.
Not to be outdone, Chevron has agreed to purchase 140
acres on the West Side of Houston in Katy, just off the Grand
Parkway. With the expansion of the Parkway as the new
outer loop of the city, the area is becoming popular because
of its high concentration of technical professionals. Chevron
intends to develop an R&D facility on the site.
Lastly, French petrochemical giant, Air Liquide, also moved
its U.S. headquarters to Houston’s West Side, and, over the
past year, has been an active customer of Turtle & Hughes.
Turtle & Hughes Integrated Supply (THIS) will soon be fea-
tured on the Johnson & Johnson diversity web page.
The full length article shows the strength of the THIS part-
nership with VISTAKON®, maker of ACUVUE® contact lenses,
and the role THIS plays as a 2nd Tier Supplier to Sam’s Club,
which distributes the lenses to its members. THIS manages the
VISTAKON® facility in Jacksonville, FL.
In the article, Tim Ryan, Plant Manager at VISTAKON® explains
“A successful partnership starts with common core values and
operating principles – and that’s what Turtle & Hughes delivers.
Fostering inclusion of minority- and woman-owned businesses
helps VISTAKON® deliver success and remain the provider of
choice for our valued customers.”
For Sam’s Club, the importance of working with diverse suppli-
ers is also a critical part of the company’s vision, according to
Salah Khalaf, Senior Manager, Supplier Diversity at Sam’s Club.
“Through supplier diversity programs, we’re able to provide
business opportunities to diverse suppliers who are ready to
help us achieve our business goals ... and improve the way of
life in the communities we serve,” Khalaf says in the article.
If you would like to read the article in its entirety, go to:
www.jnj.com/partners/suppliers/supplier-diversity.
Supplier Diversity: 2nd Tier Suppliers
CONTINUED FROM P. 6
Trevor Barnett
16 • Spring & Summer 2014
TALK FROM LINDEN
Building Update The new 750-square-foot Executive Board Room features a 16-foot cherry wood table that seats 14. The room features a state-of-the-art Audio /Visual system by Crestron with a projector, four in-wall speakers, and light dimmer. The projected diagonal image is 170”. One wall is a paintable product called ‘Screen Goo’ that accepts images. Crestron also supplied a custom roll down black out shade system. An iPad style, touch screen panel controls the entire system.
Large new windows add more light, and a 16-foot high wood grain ceiling adds architectural detail to the space.
Work is progressing on building renovations in
Linden. Accounts Receivable and Accounts Payable
departments have moved into their new 6,000 square
foot first floor open space, which was once part of the
warehouse. It includes two new bathrooms, a new
kitchen, and large Executive Board Room.
With the move, construction began on the second
floor. Four executive offices and a new home for
Corporate IT are now underway. The PD&AS depart-
ment will be extending its workspace into the current
IT department. The Computer Room will triple its size
with the addition of new HVAC cooling units and a
45kW UPS system. Along with the office renovations,
the entire building got a new coat of paint and new
flooring and lighting.
Work continues on the building – testing everyone’s patience and leading to some much needed laughs along the way. The first floor ladies room renovation and new underground sewer line remain a target for jokes.
The main entry received a new slate floor, doors, windows, lighting, and receptionist desk. The look is fresh and modern, but visitors still get the same warm greeting from Receptionist Terri Keefe.
Exterior renovations included and clean coat of paint on the building, and new pavement and striping of the entire parking lot, as well as landscaping on the front and sides of the building.
Diane Hughes, Corporate Accounting, is all smiles as she settles into the new office space, which offers many improvements for staff. Cubicles provide privacy and flexibility, while bringing the entire financial function together in one common space.
Spring & Summer 2014 • 17
TALK FROM THIS
Johnson & Johnson facility management. He presented
energy solutions available to all sites as a value-add to their
contracts with THIS. Josh DeMatteo, THIS Director of Field
Operations, is working on five additional projects in which
Tim will collaborate on product recommendations and coor-
dination. Jerry Suttles is pursuing an additional opportunity
in Warsaw, IN.
Switchgear Project
THIS also recently collaborated with Power Distribution &
Automation Solutions (PD&AS) in Linden. Jim Mandaglio,
Vice President, PD&AS, recently completed the first project,
an add-on to existing equipment at Vistakon®, a Johnson
& Johnson facility in Jacksonville, FL, that manufactures
ACUVUE® contact lenses. Blake Varbero, National Accounts
Manager, brought in the order.
As Mike explains, “There are many compelling ways to save
a customer money. You just have to be clever. It’s our job to
put all of the pieces together and present a comprehensive
package of services that drive business success.” Blake Varbero and John DeMatteo
TALK FROM INDUSTRIAL
New 3-Year ContractAfter months of negotiations, the Industrial Division has
signed a three-year contract with a major U.S. Government
supplier of nuclear products for use in submarines and
power generation.
Nuclear Power Generation: The Connecticut-based com-
pany manufactures a broad line of transmitters and highly
accurate sensors and detectors to monitor pressure, flow,
level, temperature, speed, and position for nuclear power
generation applications. It manufactures components and
systems for some of the most critical control applications in
the world.
Naval controls for submarines: Since its first installation on
the U.S.S. Nautilus in 1954, the customer has provided the U.S.
Nuclear Navy with highly engineered electronic designs for
instrumentation and control processes. Today, it provides
design, manufacturing, testing, delivery, and field support
of high quality nuclear power plant components for instal-
lation in submarines.
Located in a maximum-security building, all Turtle & Hughes
employees must be cleared daily before entering. Once
inside, staff is responsible for consignment of all on-site
inventory, point-of-sale and crib and department cabinets.
Inventory is replenished each day and includes: MRO, safety,
electrical, chemical, fasteners, consumables, and chemicals
products.
With their feet firmly in the door, Industrial is now working
to grow the business by adding other Connecticut locations
to the program.
John Koerkel is on-site at the customer location. John has spent 17 years at Turtle & Hughes and runs multiple cribs in Connecticut.
CONTINUED FROM P. 11
18 • Spring & Summer 2014
TALK FROM PLAINFIELD
Ten Years of NY Lighting The New York Lighting department knows that if you can
make it in New York, you can make it anywhere. The Turtle
& Hughes specialty department is making the Big Apple its
own with many high profile lighting projects.
Now marking its 10th year, the department is headed by Bob
Tutela who knows that a satisfied customer is the best strat-
egy. Based out of the Plainfield branch, the department has
worked to develop long-term customer relationships, includ-
ing a ten-year association with Memorial Sloan Kettering
Cancer Center and Turner Construction.
A Long Partnership
Most recently, the team assisted Turner Construction and
the MSK Design team, in selecting lighting for a new 15-story,
state-of-the-art Out-Patient Cancer Center that will be con-
structed on Manhattan’s Upper East Side. This project marks
the second collaboration between New York Lighting and
Memorial Sloan Kettering Cancer Center, the world’s oldest
and largest private cancer center.
It started in 2003 when New York Lighting won a fiercely
competitive bid to supply fixtures for the Memorial Sloan
Kettering Zuckerman Research Center in Manhattan. Turner
Construction, along with Turner Logistics, was building the
world-class, cutting-edge cancer research facility.
The team could not have landed a better project to mark its
arrival into the New York City arena. The 21-story skyscraper
houses many of its research laboratories, so its lighting fix-
ture package was as complex as any in Turtle & Hughes’ long
history and the building had a six year completion date. It
proved to perfectly highlight the expertise of the New York
Lighting department and its ability to complete large, multi-
faceted projects with a high level of service.
During construction, the package price increased threefold,
with over eighty “Bulletin Change Orders.” Another challenge
occurred when, within several months of fixtures arriving on
site, the location ran out of storage space. Turtle & Hughes
Logistics, provided services that included receiving, ware-
housing, and strategically redelivering the entire lighting
fixture package to the site on an as-needed basis.
“Our capacity was being challenged on a daily basis,”
explains Bob, who joined Turtle & Hughes to work on the
Zuckerman Center. “Turner relied heavily on our expertise
in the coordination and implementation of a very complex
lighting fixture package, while acting as a contributing part-
ner in the process.”
New Technology
With daylight harvesting energy conservation still in its
infancy, the laboratory facilities incorporated custom
designed lab bench lighting fixtures, which not only worked
in conjunction with the daylight harvesting system, but also
with a shade control system that prevented light pollution
at night.
Turtle & Hughes became a partner in coordinating efforts
between Turner Construction, the design team, the manu-
facturer, and the installing contractors. “The high level of
service we demonstrated on this first project showed every-
one that we were a force in the market and that we were
here to stay,” says Bob. “In the last ten years, the department
has only grown stronger and better,” he continues.
New York Lighting is now a major player in the well-estab-
lished New York market and has participated in many large
scale projects including: Jacobs Javits Center; Wells Fargo
Corporate Building; as well as several MTA station projects
and TBTA projects.
It is also working with the Port Authority of New York & New
Jersey on the World Trade Center redevelopment, bringing
back memories of another great contributor to the depart-
ment’s success. “Ten years later, Jack (Sinagra, former Presi-
dent), would be very proud of our accomplishments,” says
Bob. “Rick Reffler had the vision and the tenacity to make
this department happen, and Jack stood behind him and
supported us every step of the way.”
Summer Intern Evan Cullinane, with the New York Lighting team: Doug Wootton, Kim Lis, Bob Tutela, Meredith Lombard, and Keith Ready.
Spring & Summer 2014 • 19
On Track The Montague Tube, the subway tunnel that connects Brooklyn
to Lower Manhattan, was heavily damaged by Superstorm
Sandy and is now undergoing extensive repair to build vital
systems and ensure rider safety and reliable service.
The MTA imposed an aggressive 14-month plan to complete
the project and the Bridgewater branch has been very respon-
sive to its customer JTJ Contracting Company. Led by Gary
Rice (Vice President, Outside Sales) and Lisa Borowski (Inside
Sales Manager), the branch is coordinating supplying prod-
ucts, which include Thomas & Betts, SEPCO, MAC Products
and Prysmian Group. This often means shipping overnight
and getting materials into crowded Lower Manhattan, which
has some of the city’s most challenging streets to navigate.
According to the MTA, the tube houses numerous com-
ponents, systems and equipment that work together to
allow trains to run safely and reliably. Sandy inundated the
tube with millions of gallons of seawater, which corroded,
degraded or ruined almost everything from tracks and
switches, to signals and controls, to power and communica-
tions cables. Temporary fixes brought the tunnel back into
service, but the damage led to increased failures of compo-
nents, a growing number of delayed trains, and a pressing
need to make permanent repairs.
JTJ placed over $2.5 million in orders that were all delivered
on schedule to keep the project on track to make an October
2014 completion date.
TALK FROM BRIDGEWATER
TALK FROM WHIPPANY
Capitalizing on ServiceMaintaining our competitive edge requires an understand-
ing of where customers want to be five years from now, and
then helping them to get there. In New Jersey and New York,
there are many corporate headquarters that are forever
seeking new ways to increase profitability and efficiency
from their manufacturing sites across the country.
The Whippany Sales team, working closely with Chris Price
and the Automation team, has utilized the advanced solu-
tions and services from Rockwell Automation to meet the
ever-demanding corporate initiatives set by their customers.
These include increasing plant efficiency, reducing carbon
footprint, optimizing the supply chain, and asset manage-
ment, among others.
Pinnacle Foods, headquartered in Parsippany, NJ, owns and
operates 11 plants across the country producing such sta-
ples as Vlasic Pickles® and Duncan Hines® baking products.
Recently, its executives were given the task of finding ways
to maximize the value of existing assets within each plant.
Turtle & Hughes is now deploying Rockwell’s Installed Base
Evaluation service to document and analyze existing assets
in two plants, with the remaining nine to follow. This ser-
vice provides Pinnacle Foods with vital data containing the
state of its current infrastructure, and affords it the ability to
extract the most from assets it already owns.
Instances like this are ideal for long-term success of any
account and are mutually beneficial for the customer, as
well as the distributor.
Hubbell University: Bill Thompson (Counter Manager) and Roseann Santos (Inside Sales) recently attended Hubbell University where they sharpened their skills by learning how Hubbell products are used in key markets and how they can provide customers solutions for safety, power delivery and energy efficiency.
Gary Rice and Lisa Borowski
20 • Spring & Summer 2014
TALK FROM CDC
New Driver Technology After months of research and testing, the CDC has made
major advancements to driver technology, all aimed at
improving service and productivity.
Drivers at the CDC have been upgraded to the Samsung Gal-
axy Note II Android Smartphone. The device captures clearer
signatures and photos while working in tandem with DQ
mobile software. The phones are driven by new Soti Mobi-
Control technology, which now allows the CDC to tap directly
into driver devices to ensure that technology is being used
to its fullest capabilities. Soti MobiControl minimizes the
amount of software on the phone itself, allowing the CDC to
maximize the driver productivity. It can track driver move-
ments in real time to determine if someone is delayed at a
job site or in traffic, ensuring customers even more accurate
delivery times.
Soon, all branches will be utilizing the new technology.
TALK FROM COMMUNICATIONS
Connecting the AmericasColumbus Networks, the leading undersea broadband fiber-
optic cable network provider, is upgrading its infrastructure
and has enlisted the Communications division to provide
supply and logistics services. Turtle & Hughes is providing
electrical and communications products to several of its
international locations.
Columbus Networks uses the latest in optical technology to
deliver advanced high-speed, multi-media and telecommu-
nication services through its undersea fiber optic cable net-
works. Its fiber networks supports telecom companies, cable
TV companies, internet service providers, network integra-
tors and any business or government operations requir-
ing communications between North, South and Central
America, and the Caribbean.
The CDC is assisting Communications in staging and pack-
aging equipment for the long journey. Division Manager, Jeff
Hogan, credits Turtle & Hughes’ diversified product lines, as
well as its logistics know-how in winning the customer over
and securing the business.
Coming Soon: TALK FROM PHILADELPHIA Starting in the next issue, we will welcome the new Philadelphia branch to the Talk From pages. The branch is located at: 2101 Green Lane, Levittown, PA, 19057, 267-358-5240.
As part of the branch restructuring, the Pleasantville office has been renamed the Atlantic City branch and will be included in the Talk from Philadelphia column. It is now located at: 825 Mill Road, Unit #6, Pleasantville, NJ 08232, 609-407-1950.
Pat Ferrang is the interim branch manager at both locations. Philadelphia branch
Spring & Summer 2014 • 21
TALK FROM ENERGY
TALK FROM MID-ISLAND ELECTRIC
Safety Training
Mid-Island Electric (MIE) is always looking for an opportunity
to differentiate itself from the rest, so when one of its long-
time customers, CM Richey Electrical Contractors, was look-
ing to provide safety training for its electricians, MIE brought
in a solution that has the customer coming back for more.
In March, Jeff Smith (Outside Account Representative)
received a phone call from Jack Morell (Shop Steward, CM
Richey) asking about a safety course. Even though train-
ing was new territory for Jeff, he didn’t shy away from the
request. He immediately took action and brought in an inde-
pendent safety instructor who, by the way, works for one of
MIE’s largest customers.
Jeff worked with CM Richey and the instructor to provide a
four-and-a-half-hour seminar tailored to the customer’s spe-
cific needs -- one that included electrical safety along with
NFP70E training. The class was held on April 10 at the Com-
mack office so that participants could get full exposure to
MIE’s location, capabilities and products.
MIE went a step further by inviting two vendors to partici-
pate: a PPE clothing line (Cementex) and lockout/tagout
manufacturer (Panduit). When 35 electricians arrived, MIE
was prepared with an Ugly’s NFP70E book, Cementex cata-
log and apparel, and plenty of lockout/tagout merchandise
from Panduit. It also provided t-shirts, hats and give-aways
for the participants.
“The feedback that I received was overwhelming,” says Jeff.
“We are now working on a large quote for safety suits, gloves,
tools, and lockout/tagout equipment,” he adds.
CM Richey was so pleased with the solution that it has locked
up another class of 35 trainees for early summer.
Houston is pursuing energy upgrades through a customer/
vendor relationship brought to it through its partner Phil-
ips Lighting. According to Sonny Phillips, Houston Branch
Manager, “The movement toward LED is starting to gain
momentum in both commercial and industrial facilities.
Many manufacturers of hazardous area lighting are start-
ing to aggressively compete in the obvious LED trend in
progress commercially across the country. The new Philips
LED replacement will provide a huge cost saving solution to
many industrial customers.”
Closer to home, the New Jersey team, headed by John Mau-
tone, and including, Bill Bowden, Jeff DeCaito, and Steve
Kern, has completed a lighting retrofit project as part of the
Linden headquarters renovation that will pay for itself in
less than three years. This will be realized from energy con-
sumption savings and from the New Jersey State Rebate Pro-
gram. It has started a similar project in the Whippany branch
working with Eric Lobell, Outside Sales. The group has also
completed a lighting retrofit at an 180,000 square foot lab
facility in central New Jersey. The team worked with Ken
Peliggi, Outside Sales, Bridgewater.
On the renewable side, the New Jersey group is expanding
outside its local New Jersey market. It is currently perform-
ing a full due diligence analysis of energy conservation and
solar energy programs in California, Connecticut, New York,
and Texas, all states where Turtle & Hughes has a presence.
With many companies getting on the bandwagon, the
energy conservation market has seen explosive growth.
Today, industry spend nationwide is over $7 billion and
mounting. Energy retrofits not only benefit customers by
reducing costs, but they also benefit the environment by
eliminating dangerous greenhouse gases, a leading cause of
climate change. All this makes for a win-win-win for Turtle &
Hughes, its customers, and the communities we serve.
National Energy Staff
New Jersey: John Mautone, Bill Bowden, Jeff DeCaito, Steve
Kern; Connecticut: Tim Smith, Tony Perna, Natalie Jacko;
California: Rob Siler; Houston: Sonny Phillips.
CONTINUED FROM P. 8
22 • Spring & Summer 2014
TALK FROM CALIFORNIA
Gaining MomentumThe year is off to a good start for the Ontario branch. With
higher revenues, it has added Outside Sales staff and dou-
bled the size of its branch to 20,000 square feet of office,
counter and warehouse space.
The Ontario branch has also partnered with Siemens in
Southern California to offer customers switchgear products
such as panels, breakers, and disconnects, making them an
authorized Siemens distributor.
Shelves are stocked, and the team is fully trained on the
Siemens COMPAS system. Pat Parks (Outside Sales) is currently
securing one of the branch’s largest orders to date: a $4 mil-
lion blanket wire order. He has negotiated a lock-in price with
Southwire for the remainder of the year-long project, protect-
ing his customer from price increases.
Elsewhere, Rhino Electric is now Turtle & Hughes Huntington
Beach. It recently underwent a successful Infor SXe imple-
mentation In late June, Mag-Trol Long Beach will be the last
California office to transition to the new Enterprise system.
(See p 4.)
Jake Fishel, Warehouse Manager: Preparing a wire order
TALK FROM NEW HAVEN
A+ Grade In one of its largest energy projects to date, Tim Smith, Tony
Perna and Natalie Jacko in the New Haven branch, are work-
ing to design, implement, and manage a project for the
Derby (CT) Public School System. It includes replacing 8,000
fixtures at the town’s middle school and high school, includ-
ing interior and exterior lighting.
The turnkey project will result in improved operating con-
ditions while mitigating increasing operating costs to the
school system. The campus includes four 65kW gas fired
turbines to supply additional electricity to the high school
during peak times and hot water to the middle school for
heating. The project will include rewiring the turbines and
adding software to the existing building management sys-
tem (BMS) to automate when these turbines are turned on
and for how long they will run. This will replace a manual
function.
The larger scope project goal in Derby is to create a sustain-
able reduction of energy and operating costs. New energy
efficient LED fixtures use 40 to 50 percent less energy than
the existing fluorescent and metal halide fixtures, as well as
having extended useful life, all but eliminating replacement
lamp and ballast maintenance costs.
All this equates to real dollars saved. The Derby School
System is expected to recoup a total of over $90,000 a year
between both schools. The project should pay for itself in
about three years and realize a ROI of approximately 30 per-
cent. With many education budgets seeing major funding
cuts these days, this will be a welcome windfall for the New
Haven county town.
Tim Smith, Tony Perna and Natalie Jacko
Spring & Summer 2014 • 23
LINDEN, NJBarcellona, Julianna R.
Billson, Peter W.
Cappucci, Gabriel
Chiapetto, Michael R.
Cucitro-Baque, Jennifer
Francois, Olivier
Horvath, Devin
Legocki, Piotr
Mandaglio, James P.
Medina, Rochely
Petricca, Debra
Ryan, Michael
Teglash, Therese
BRIDGEWATER, NJCotto, Emanuel
Espinal, Rodrigo
Figueroa, Greiton
Hoffman III, Victor
Kelly, Matthew P.
Mangino, Christopher M.
Pinto Zacarias, Jazmin
Rapatski, Dana
Schmidt, John J.
HOUSTON, TXCarter, David
Ellison, Eric W.
Olivo, Elliot
Ortuza, Nicolas
Ware, Rose M.
NEW HAVEN, CTDunne, James
PHILADELPHIA Feliciano, Nicholas
INDUSTRIALBrouillard, Roger
THIS Alves, Tanya
Bouchard, Rachael
Clarke, Nicholas
Cummings, Dawn
Dolceamore, Matthew
Hanes, Justin M.
Laamann, Dee
Manolis, Constantine
Marshall Sr., James
Melendez, Scott
Mitchell, William
Olivo Claudio, Angel J.
Pena Perez, Joel
Reyes, Sally A.
Rieden, Shaun
Santos III, Frank
Torres Reyes, Richard
Yocom, Bryant
Yost, Lee
MAG-TROL Cervantes, Eric A.
Chambers, Jesse R.
Gradowski Jr., Robert A.
Mikhail, Ramy Bassam
Peters, John J.
Roberts, Brian S.
MID-ISLAND ELECTRICBarlitz, Michael B.
McKnight, Kiernan J.
We warmly welcome the following new employees to Turtle & Hughes.
New ArrivalsNew Hires
Linden
Danny and Yessenia Salamea
welcomed a daughter, Daphne
Victoria, on March 17.
BridgewaterChris and Ashley Sikora welcomed a son,
Nolan Mark Sikora, on December 18.
Central Distribution Center
Denise Rotger-Cifra and her husband
Frank Cifra, welcomed their first
grandson, Brycen Frank Reilly, on April
7. Brycen is the first boy in the Cifra
family in five decades.
In the LoopHuman Resources News from Turtle & Hughes
Congratulations to our new parents.
Executive Editor, Suzanne T. Millard
Editor in Chief, Jayne M. Millard
Managing Editor, Julie Wyckoff
Ashleigh Barrall with celebrity chef Scott Conant during a recent fundraiser organized by Hospitality and Tourism Management students at the University of New Haven, where Ashleigh just graduated. The dinner and silent auction raised $5,268 to benefit End Hunger Connecticut! and the Connecticut No Kid Hungry campaign. Ashleigh is the daughter of two Turtle & Hughes employees: Andrea Barrall, Director of Marketing, and Jim Barrall, Outisde Sales, Bridgewater.
Thank you to everyone who helped to put this issue of Turtle
Talk together.
24 • Spring & Summer 2014
Luci Liana, Human Resources, (far right) hands over toys to the Marines collected during the annual Toys for Tots campaign. Again this year, Turtle & Hughes employees from around the country, showed their holiday spirit by donating to their local communities.
In the LoopHuman Resources News from Turtle & Hughes
Wedding BellsNew ArrivalsNew Arrivals
HoustonStephen Edwards and Lauren Hartz
were wed on March 7.
Best wishes to our newlyweds. Congratulations to our new parents. Congratulations to our new parents.
Passings Our condolences to Troy Miller,
Plainfield, on the recent loss of his
grandmother, Anna Cooper.
Plainfield
Jane and Steve Williams welcomed
their first grandchild, Carly Jane
Podolak, on June 4.
Houston
Layne and Megan DeMoss welcomed
a son, Grady Charles DeMoss, on
February 9.
Whippany
Bill and Tammy Thompson welcomed
a son, Benjamin Arthur, on April 30.
Santana and Heather Flores
welcomed a son, Ian Joseph Flores,
on February 15.
Marke and Michelle Finke welcomed
a granddaughter, Caroline Faye
Huebner, on February 17.
Mid-Island Electric
Sean and Sarabeth Burke welcomed
their first child, Logan Julius Burke,
on April 23.