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This article was downloaded by: [University of York]On: 02 December 2014, At: 06:54Publisher: Taylor & FrancisInforma Ltd Registered in England and Wales Registered Number: 1072954 Registered office: Mortimer House,37-41 Mortimer Street, London W1T 3JH, UK
Quality EngineeringPublication details, including instructions for authors and subscription information:http://www.tandfonline.com/loi/lqen20
Split-Split-Plot Experimental Design in a High-Throughput ReactorFlor Castillo aa The Dow Chemical Company , Freeport, TexasPublished online: 15 Sep 2010.
To cite this article: Flor Castillo (2010) Split-Split-Plot Experimental Design in a High-Throughput Reactor, QualityEngineering, 22:4, 328-335, DOI: 10.1080/08982112.2010.495101
To link to this article: http://dx.doi.org/10.1080/08982112.2010.495101
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Split-Split-Plot Experimental Designin a High-Throughput Reactor
Flor Castillo
The Dow Chemical Company,
Freeport, Texas
ABSTRACT In the last few years, high-throughput (HT) reactors
have received significant attention due to the potential for fast material
development. Split-plot experimental design plays a critical role in this
type of application given randomization restrictions often imposed by
equipment constraints. A case study in a parallel polymerization reactor is
presented.
KEYWORDS combinatorial experimentation, high-throughput experimental
design, randomization restrictions, split-split-plot
INTRODUCTION
Experimental design techniques have played a critical role in industry
from product development to process optimization. Of particular impor-
tance are the strip and split-plot designs because of the restrictions on
randomization frequently encountered in industrial experimentation
where limitations associated with equipment, material availability, time,
and cost often preclude the execution of a completely randomized
design. Starting from the late 1990s split-plot experiments have received
a significant increase in research interest. Many authors have contributed
to the development of this field, increasing awareness of this rather com-
mon situation (Bingham and Sitter 2001, 2003; Bisgaard 2000; Bisgaard
and Steinberg 1997; Goos and Vandebroek 2001, 2003, 2004; Kowalski
2002; Kowalski et al. 2007; Kulahci 2007; Vining and Kowalski 2008;
Vining et al. 2005).
Applications of strip and split-plot designs in industrial settings have
been recently presented in the literature (Box et al. 2005; Montgomery
2008; Paniagua-Quinones and Box 2008; Vivacqua and Bisgaard 2009).
However, the number of applications is relatively small considering that
in industrial experimentation, restrictions on randomization are the rule
rather than the exception. In this article we present a split-split-plot
situation in a high-throughput parallel polymerization reactor (PPR): an
array of several parallel miniature reactors capable of completing a
number of experiments at once.Address correspondence to FlorCastillo, 2301 N. Brazosport Blvd.,B1605, Freeport, TX 77541. E-mail:[email protected]
Quality Engineering, 22:328–335, 2010Copyright # Taylor & Francis Group, LLCISSN: 0898-2112 print=1532-4222 onlineDOI: 10.1080/08982112.2010.495101
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The restrictions on randomization are due to
equipment configuration in which microreactors
or wells1 are organized in columns or modules2
and variables describing the synthesis components
are easy to change from well to well, but process
variables such as pressure or temperature are difficult
to change from well to well but easy to change
from module to module. Split-plot designs in high-
throughput systems tend to be large experiments
because they are likely to include two or more whole-
plot and subplot factors. In addition, multiple replica-
tions of the whole plots and subplots are possible
given the speed of the reaction and the capabilities
of the equipment.
THE STUDY
The high-throughput reactor used in this study is
a PPR-483 manufactured by Symyx Technologies. A
diagram of the reactor is shown in Figure 1. It is laid
out as six modules (columns 1–6) housing eight
wells (chambers) each. Each reactor module is
essentially a contiguous steel block into which the
wells, each approximately 8.5 cm deep and 1.7 cm
wide, are machined. Each reactor well is heated by
means of two cylindrical heater elements, which
are aligned with the bore of the well. Individual wells
are only partially thermally decoupled from their
neighbors by approximately 4-mm-wide slits that
are machined into the reactor block. Process con-
ditions such as pressure (P) and temperature (T)
can be kept constant throughout the module but can-
not be varied from well to well within the module.
Synthesis factors, such as chemical composition,
can be individually changed across all wells, because
all wells have individual compound injector ports.
Liquid reactant injection is done by two robot
injectors. Robot 1 injects modules 1 to 3, and robot
2 injects modules 4 to 6. Both robots operate
simultaneously and independently of each other.
The process variables were two levels of tempera-
ture (T) and two levels of pressure (P) and were
treated as the difficult to change factors allocated to
columns in the reactor. The synthesis variables were
two types of catalyst (C) and two levels of catalyst
concentration (D). These were treated as the
easy-to-change factors. They were allocated to the
wells or chambers inside each module using two
replicates because there were eight wells in each
module. Finally, only four out of the six modules
were available for the experiment. The final experi-
mental setup is seen in Figure 1.
The four modules of the reactor are capable of
making 32 runs per library (block) and four libraries
were planned. The wells allocated to the different
combinations of catalyst type (C) and catalyst concen-
tration (D) were randomized for the different libraries.
For confidentiality reasons the response variable
is referred to as Y. The data are shown in Table 1.4
Note from Table 1 that the design also blocks the
effect of the robots so that no single level of tempera-
ture (T) or pressure (P) is associated with the same
robot. The design was initially planed as a 22� 22
split-plot design with (P) and (T) as the whole plot
factors, (C) and (D) as the subplot factors (with
two replicates at the subplot level), and four replica-
tions of the whole design (blocks). Unfortunately, it
was not run as such, because the experimenter made
some changes at the time of the execution, running
each block with a different purge: type of chemical
used to terminate the reaction, thereby introducing
an additional four-level fix variable (type of purge)
and inadvertently executing the experiments as a
split-split-plot design: Once a particular purge is
selected (whole plot), the combinations of tempera-
ture and pressure were set in the different modules
(subplots), and the levels of catalyst type and cata-
lysts concentration (sub-subplot) were randomly
allocated to the different wells within the modules.
Situations like this are frequently encountered in
industrial experimentation. The experimenter, often
unaware of the potential implications, modifies the
execution of the experiments in response to limita-
tions of time, cost, or materials supply. Indeed, this
is frequently what generates split-plot in industrial
situations.
1Here, the designation well is used for individual reaction orsynthesis chambers that are chemically isolated from other cham-bers and form the basic experimental unit of high-throughputexperimentation.2A module is a block of wells tied together by engineeringconstraints, such as a common pressure control unit or a commonheater block.
3PPR is a registered trademark of Symyx Technologies, Santa Clara,California.
4T¼ temperature, P¼pressure, C¼ catalyst type, D¼ catalystconcentration.
329 Split-Split-Plot
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Adjustments to prescribed designs happen
more often than consultants would think and hope.
Sometimes the experimenter can change a perfectly
good design so much that analysis of the data
becomes quite challenging if not impossible.
Thus, it is critical for consultants to verify and
monitor the experimental runs to determine the
way the experiments were actually executed so that
the proper analysis can be carried out.
Considering the changes introduced in the parallel
polymerization reactor (PPR) example, there are two
randomization restrictions. The first one is the purge
(block), and the second one is temperature (T) and
pressure (P). These restrictions generate a split-split-
plot design with no replications at the whole plot
level. The analysis of this design requires consider-
ation of whole-plots, split-plot, and split-split-plot
random errors (three error terms).
FIGURE 1 Experimental setup.
TABLE 1 Data for the PPR Case Study
C �1 �1 1 1 �1 �1 1 1
D �1 1 �1 1 �1 1 �1 1
Block Robot T P
1 1 �1 �1 25.3 43.3 10.1 26.1 35.6 46.2 16.3 25.0
1 1 1 1 22.9 60.1 25.6 37.7 22.1 54.2 26.4 47.8
1 2 �1 1 49.3 45.9 15.3 41.2 18.8 43.8 16.8 33.1
1 2 1 �1 37.9 63.8 18.2 55.9 30.7 52.4 27 42.0
2 1 �1 �1 25.9 44.1 11.4 28.8 31.4 48.4 18.3 28.5
2 1 1 1 22.4 58.2 25.9 38.8 22.9 54.2 22 43.7
2 2 �1 1 20.3 51.1 16.2 38.5 22.9 48.8 16.6 35.4
2 2 1 �1 36.5 63.9 21.7 50.4 31.3 54.3 28.8 38.3
3 2 �1 �1 26.7 42.1 7.5 26.4 31.6 47.9 9.8 25.6
3 2 1 1 21.1 55.6 23.8 37.1 20.6 52.4 21.4 43.7
3 1 �1 1 21.2 51.6 17.4 37.4 21.2 47.3 16.5 35.1
3 1 1 �1 32.8 62.9 17.9 46.2 29.6 55.1 25.8 38.5
4 2 �1 �1 23.8 42.3 6.4 25.2 28.5 45.8 10.2 22.3
4 2 1 1 22.9 51.1 24.1 37.5 18.8 50.1 21.8 43.2
4 1 �1 1 16.9 50.7 17.2 37.4 18.6 47.2 16.2 34.3
4 1 1 �1 35.1 63.3 16.9 46.9 28.7 56.6 27.2 37.1
F. Castillo 330
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The following is the general formof themodel taking
into account that, given the changes, it is important to
know the effect of the purge as well as the interactions.
Yijkr ¼ lþ Rr þWk þ hkr þ Sj þ ðWSÞkjþ ejkr þ SSi þ ðWSSÞki þ ðSxSSÞji þ eijkr
where Yijkr is the response of the rth replicate of the kth
level of the whole-plot factor (W) and the jth level of
the subplot factor (S) and the ith level of the
sub-subplot factor (SS); l is the overall mean; Rr is
the random effect of the rth replicate, with Rr �Nð0; r2r Þ; Wk is the fixed effect of the kth level of (W);
(Sj) is the fixed effect of the jth level of (S); (WS)kj is
the interaction effect of the kth level of (W) with the
jth level of the subplot factor (S); (SS) is the fixed effect
of the ith level of the sub-subplot factor (SS); (WSS)ki is
the interaction effect of the kth level of (W) with the ith
level of the subplot factor (SS); (SxSS)ji is the interac-
tion effect of the jth level of (S) with the ith level of
the sub-subplot factor (SS); Hkr is the whole plot error;
ejkr is the subplot error; eijkr is the sub-subplot error;
Hkr � Nð0;r2wÞ;ejkr � Nð0;r2s Þ eijkr � Nð0;r2e Þ; and
Hkr, ejkr, and eijkr are independent.
The analysis of variance (ANOVA) table is given in
Table 2.5
Experiments with more than two factors in the sub-
plot and more than two factors in the sub-subplot are
large experiments. In this particular application, it was
important to detect third-order interactions between
the process factors and the synthesis factors because
of their significance in kinetics reactionmodeling. Thus,
we assume that fourth- and higher order interactions
between the whole plot, subplot, and sub-subplot
factors are negligible. These interactions are pooled
with r2e to form the sub-subplot error (Table 2).
Given that there are no replicates at the
whole-plot level, there is no exact test for the effect
of the purge (B). Also, the test for the subplot factors
and interactions between subplot and whole-plot
factors cannot be obtained without the assumption
that the interaction (BPT) was negligible. The BPT
interaction will be used as the subplot error.
The subplot main effects (T), (P) and interactions
among subplot factors and between the whole-plot
(B) and subplot factors are tested against the subplot
error, whereas the sub-subplot factors (C) and (D)
and interactions involving sub-subplot factors are
tested against the sub-subplot error.
Table 3 shows the results. The computations were
performed using SYSTAT (SPSS Inc., Chicago, IL).
At a¼ 5% significance (P), (PT), (C), (D), (CD),
(PC), (PD), (TC), and (TD) are significant effects.
The interactions with the purge (B) turned out
not to be significant. This was an important result,
indicating that the different purges did not interfere
with any of the process or synthesis variables.
TABLE 2 ANOVA Table Split-Split-Plot Design
df Term
Expected
mean squares
Whole plot 0 Replicates (R) r2e þ 128r2
R
3 Block (B)—purge r2e þ 32r2
W þ 32ø2ðBÞ
0 RB r2e þ 32r2
W
Subplot 1 T r2e þ r2
S þ 64ø2ðTÞ
1 P r2e þ r2
S þ 64ø2ðPÞ
1 TP r2e þ r2
S þ 32ø2ðPTÞ
3 BT r2e þ r2
S þ 16ø2ðBTÞ
3 BP r2e þ r2
S þ 16ø2ðBPÞ
3 BPT r2e þ r2
S þ 8ø2ðBPTÞ
0 R� Subplot-
interactions
r2e þ r2
S
Sub-subplot 1 Subplot
replicates (F)
r2e þ 64r2
F
1 C r2e þ 64ø2
ðCÞ1 D r2
e þ 64ø2ðDÞ
1 CD r2e þ 32ø2
ðCDÞ1 TC r2
e þ 32ø2ðTCÞ
1 TD r2e þ 32ø2
ðTDÞ1 PC r2
e þ 32ø2ðPCÞ
1 PD r2e þ 32ø2
ðPDÞ3 BC r2
e þ 16ø2ðBCÞ
3 BD r2e þ 16ø2
ðBDÞ3 BTD r2
e þ 8ø2ðBDÞ
3 BTC r2e þ 8ø2
ðBTCÞ3 BPC r2
e þ 8ø2ðBPCÞ
3 BCD r2e þ 8ø2
ðBCDÞ3 BPD r2
e þ 8ø2ðBPDÞ
1 TCD r2e þ 16ø2
ðTCDÞ1 PCD r2
e þ 16ø2ðPCDÞ
1 TPC r2e þ 16ø2
ðTPCÞ1 TPD r2
e þ 16ø2ðTPDÞ
79 Error higher order
interaction with
sub-subplot
factors
r2e (Sub-subplot
error)
5Ø2 is used to represent a fixed effect that is the sum squares of themodel component associated with the particular factor divided byits degrees of freedom: ø2ðCÞ is the fixed effect for catalyst type (C).
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Based on the analysis, two significant third-order
interactions important to the kinetic modelers were
identified: (PCD) and (TCD).
Of particular interest were the interactions between
subplot and sub-subplot factors. Figure 2 shows the
interaction between pressure (P) and the sub-subplot
factors catalyst type (C) and concentration (D).
Increasing the pressure increases the response (Y)
for catalyst 1 and catalyst 2. However, overall
catalyst 1 has higher response than catalyst 2. At
the same time, increasing the pressure increases the
response for both levels of concentration; however,
the higher concentration has a higher response.
Figure 3 shows the interaction between tempera-
ture (T) and the sub-subplot factors catalyst type
(C) and concentration (D).
Increasing temperature (T) increases the response
when catalyst 2 is used but has an opposite effect
when catalyst 1 is used instead. However, in general,
catalyst 1 has a higher response than catalyst 2. FIGURE 2 Pressure sub-subplot interactions.
TABLE 3 ANOVA Table Results
Source df Sum of squares Mean square F ratio p-Value
Whole Plot Replicates (R) 0
Block (B) 3 169.4 56.5
Subplot Pressure (P) 1 2102.5 2102.5 721.79 0.0000
Temperature (T) 1 6.1 6.1 2.09 0.2440
BP 3 6.2 2.1 0.71 0.6090
BT 3 12.1 4.0 1.39 0.3970
PT 1 526.6 526.6 180.77 0.0010
BPT (Subplot error) 3 8.7 2.9
Sub-subplot Sub-subplot Replicates (F) 1 36.7 36.7 1.75 0.1902
C 1 4166.8 4166.8 198.25 0.0000
D 1 15000.9 15000.9 713.71 0.0000
C�D 1 360.3 360.3 17.14 0.0001
B�C 3 4.9 1.6 0.08 0.9720
B�D 3 30.9 10.3 0.49 0.6904
P�C 1 198.7 198.7 9.46 0.0029
P�D 1 247.0 247.0 11.75 0.0010
T�C 1 488.9 488.9 23.26 0.0000
T�D 1 131.8 131.8 6.27 0.0143
B�P�C 3 20.2 6.7 0.32 0.8106
B�P�D 3 73.6 24.5 1.17 0.3275
B�T�C 3 42.7 14.2 0.68 0.5681
B�T�D 3 22.5 7.5 0.36 0.7848
B�C�D 3 67.2 22.4 1.07 0.3685
P�T�C 1 9.7 9.7 0.46 0.4987
P�T�D 1 66.2 66.2 3.15 0.0799
P�C�D 1 92.5 92.5 4.40 0.0391
T�C�D 1 88.9 88.9 4.23 0.0430
sub-subplot error 79 1660.4 21.0
Total 127 25642.5 .
F. Castillo 332
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Likewise, increasing temperature (T) increases the
response at the higher catalyst concentration but has
the opposite effect at lower catalyst concentrations.
In general, higher concentration produces higher
response than lower concentration.
Split-Plot Situation
Had the experiments been executed as initially
prescribed, that is, with the block variable as the rep-
lication not associated with the purge, the situation
would have been that of a split-plot design. One
level of randomization would have applied: Tem-
perature (T) and pressure (P), which would have
been treated as the whole plot factors. The catalyst
type (C) and concentration (D) would have been
the subplot factors and the block(s) would corre-
spond to replicates of the whole design. This would
result in a mixed model with factors (P), (T), (C), (D)
as fixed factors and the blocks (B) as a random fac-
tor. In this situation the interaction with the block
variable (the replicates) would not have been of
particular significance to the researcher.
The model considered would be
Yijk ¼ lþ Bk þWj þ hjk þ Si þ ðWSÞji þ eijk
where Yijk is the response of the kth block or repli-
cate of the jth level of the whole plot factor W and
the ith level of the subplot factor S. l is the overall
mean; Bk is the random effect of the kth block,
with Bk�N(0, rB);Wj is the fixed effect of the jth level
ofW; Si is the fixed effect of the ith level of S; (WS)ji is
the interaction effect of the jth level of (W) with the
ith level of the subplot factor (S); Hjk is the whole-
plot error; Hjk � Nð0;r2wÞ, eijk is the subplot error,
eijk � Nð0;r2e Þ; and Hjk and eijk are independent.
Table 4 shows the ANOVA table for this situation
under the restricted model. See Montgomery (2008)
for details on the restricted and unrestricted mixed
model mean squares.
In this situation, the whole-plot error could be
found by pooling the (BP), (BT), and (BPT) interac-
tions, resulting in 9 degrees of freedom for the
whole-plot error. The subplot error can be found
by pooling the fourth- and higher order interactions
among whole-plot and subplot factors along with
(BC), (BD) with re. The variance of the whole plot
is represented by r2H, and the variance of the subplot
error is represented by r2e .In this case the whole-plot factor (P), (T), and the
interaction (PT) are tested against the whole-plot
error. The subplot factors and interactions involving
TABLE 4 ANOVA Restricted Model
Term df
Expected mean
squares
Replicates (B) 3 r2e þ 32r2
B
Whole plot T 1 r2e þ r2
h þ 64ø2ðTÞ
P 1 r2e þ r2
h þ 64ø2ðPÞ
TP 1 r2e þ r2
h þ 32ø2ðPTÞ
Whole plot
error B�W
interactions
9 r2e þ r2
h
Sub-subplot Subplot
replicates (F)
1 r2e þ 64r2
F
C 1 r2e þ 64fø2
ðCÞD 1 r2
e þ 64ø2ðDÞ
CD 1 r2e þ 32ø2
ðCDÞTC 1 r2
e þ 32ø2ðTCÞ
TD 1 r2e þ 32ø2
ðTDÞPC 1 r2
e þ 32ø2ðPCÞ
PD 1 r2e þ 32ø2
ðPDÞPTC 1 r2
e þ 16ø2ðPTCÞ
PTD 1 r2e þ 16ø2
ðPTDÞPCD 1 r2
e þ 16fø2ðPCDÞ
TCD 1 r2e þ 16ø2
ðTCDÞError 100 r2
e ðSubplot errorÞ
FIGURE 3 Temperature sub-subplot interactions.
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TABLE 5 Created Data
C �1 �1 1 1 �1 �1 1 1
D �1 1 �1 1 �1 1 �1 1
Block Robot T P
1 1 �1 �1 �82.58 �39.55 �39.55 �87.5 �71.68 �54 �35.95 �73.59
1 1 1 1 208.2 93.85 128.5 118 144.3 78 132.6 123.3
1 2 �1 1 81.71 �6.14 �10.71 �42.1 36.12 �10 27.5 �7.6
1 2 1 �1 69.05 75.01 �13.75 31.2 �3.06 �14 �26.68 �44.8
2 1 �1 �1 32.29 67.18 16.95 48.4 109.6 93 131.5 65.8
2 1 1 1 25.54 �32.7 �12.08 38.4 25.5 �25 �0.42 25.71
2 2 �1 1 65.18 23.21 �17.74 6.14 43.77 19 5.97 �10.2
2 2 1 �1 14.3 25.04 �10.98 42.4 38.79 3 31.48 �6.3
3 2 �1 �1 32.59 64.32 19.21 49.8 109.8 92 129.7 61.9
3 2 1 1 24.53 �32.78 �11.64 38.3 10.58 �25 �0.94 21.5
3 1 �1 1 64.24 23.36 �15.88 2.68 43.57 17 5.82 �9.1
3 1 1 �1 16.18 23.93 �9.35 43.8 37.09 4 28.92 �8.4
4 2 �1 �1 30.66 65.15 18.6 50.6 111.8 93 131.4 63.2
4 2 1 1 24.92 �35.24 �12.82 38.9 13.4 �25 �1.3 24.4
4 1 �1 1 64.72 22.7 �16.3 5.82 43.76 17 6.81 �9.5
4 1 1 �1 15.69 23.11 �10.64 44.7 36.97 3 29.42 �7.0
TABLE 6 ANOVA Table Created Data
Source df Sum of squares Mean square F ratio p-Value
Whole Plot Replicates (R) 0
Block (B) 3 1644.03 548.01
Subplot Pressure (P) 1 0.62 0.62 0.22 0.666 (0.996)
Temperature (T) 1 1.34 1.34 0.48 0.539 (0.994)
BP 3 105701.35 35233.78 12606.26 0.000
BT 3 106014.69 35338.23 12643.63 0.000
PT 1 13068.59 13068.59 4675.80 0.000 (0.475)
BPT (Subplot error) 3 8.38 2.79
Sub-subplot Sub-subplot Replicates (F) 1 1329.67 1329.67 1.84 0.178
C 1 6183.28 6183.28 8.57 0.004
D 1 3479.03 3479.03 4.82 0.031
C�D 1 6555.41 6555.41 9.09 0.003
B�C 3 1460.87 486.96 0.68 0.570
B�D 3 986.88 328.96 0.46 0.714
P�C 1 0.79 0.79 0.00 0.974
P�D 1 3342.35 3342.35 4.64 0.034
T�C 1 4254.80 4254.80 5.90 0.017
T�D 1 91.77 91.77 0.13 0.722
B�P�C 3 407.10 135.70 0.19 0.904
B�P�D 3 4178.03 1392.68 1.93 0.131
B�T�C 3 1361.71 453.90 0.63 0.598
B�T�D 3 176.27 58.76 0.08 0.970
B�C�D 3 51.35 17.12 0.02 0.995
P�T�C 1 5933.14 5933.14 8.23 0.005
P�T�D 1 106.69 106.69 0.15 0.702
P�C�D 1 8373.15 8373.15 11.61 0.001
T�C�D 1 4743.87 4743.87 6.58 0.012
sub-subplot error 79 56967.49 721.11
Total 127 336295.48
F. Castillo 334
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at least one subplot factor are tested against the sub-
plot error. In this case, the split-plot and split-split-
plot analyses produce essentially the same results;
however, this is not always the case. As an example,
consider the data presented in Table 5. In this table,
values of the response have been artificially created
considering the same configuration of the reactors
presented in Figure 1.
Table 6 shows the results of the analysis as a split-
split-plot situation. In parenthesis are the p-values
obtained when the data is analyzed as split-plot. In
this case, the results are not the same. Clearly, in this
case, if the data are analyzed as a split-plot when
the experiment was run as split-split-plot, the effect
of the interaction PT would have been missed. This
shows the importance of determining how the actual
experiment was run in order to perform the proper
analysis and get the correct conclusions.
CONCLUSION
A case study of split-plot experimental design
applied to a high-throughput reactor system was
presented. The equipment constraints and way the
experiments were executed introduced two levels
of randomization, resulting in a split-split-plot
design. The study illustrates the importance of moni-
toring the experiments to understand the way the
experiments are executed in order to perform a cor-
rect analysis and provide results that are physically
meaningful for the researcher.
ACKNOWLEDGMENTS
The author thanks Professor Soren Bisgaard for his
feedback and encouragement to publish the work
reported in this article.
ABOUT THE AUTHOR
Flor A. Castillo is a Lead Research Specialist
within Performance Products R&D organization of
the Dow Chemical Company. She is a member of
the American Statistical Association, a Senior
Member of the American Society of Quality, and a
recipient of the Shewell Award of the American
Society of Quality.
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