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CA Wily Introscope ® Integration Guide r9.2.1 CA Spectrum ® Infrastructure Manager

Spectrum Wily Integration ENU

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Page 1: Spectrum Wily Integration ENU

CA Wily Introscope® Integration Guide

r9.2.1

CA Spectrum® Infrastructure

Manager

Page 2: Spectrum Wily Integration ENU

This documentation, which includes embedded help systems and electronically distributed materials, (hereinafter

referred to as the “Documentation”) is for your informational purposes only and is subject to change or withdrawal by

CA at any time.

This Documentation may not be copied, transferred, reproduced, disclosed, modified or duplicated, in whole or in part,

without the prior written consent of CA. This Documentation is confidential and proprietary information of CA and may

not be disclosed by you or used for any purpose other than as may be permitted in (i) a separate agreement between

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you may print or otherwise make available a reasonable number of copies of the Documentation for internal use by

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restrictions set forth in FAR Sections 12.212, 52.227-14, and 52.227-19(c)(1) - (2) and DFARS Section

252.227-7014(b)(3), as applicable, or their successors.

Copyright © 2010 CA. All rights reserved. All trademarks, trade names, service marks, and logos referenced herein

belong to their respective companies.

Page 3: Spectrum Wily Integration ENU

CA Technologies Product References

This document references the following CA Technologies products:

■ CA Spectrum® Infrastructure Manager (CA Spectrum)

■ CA Wily Introscope®

Contact CA Technologies

Contact CA Support

For your convenience, CA Technologies provides one site where you can access

the information you need for your Home Office, Small Business, and Enterprise

CA Technologies products. At http://ca.com/support, you can access the

following:

■ Online and telephone contact information for technical assistance and

customer services

■ Information about user communities and forums

■ Product and documentation downloads

■ CA Support policies and guidelines

■ Other helpful resources appropriate for your product

Provide Feedback

If you have comments or questions about CA Technologies product

documentation, you can send a message to [email protected].

If you would like to provide feedback about CA Technologies product

documentation, complete our short customer survey, which is available on the

CA Support website at http://ca.com/docs.

Page 4: Spectrum Wily Integration ENU
Page 5: Spectrum Wily Integration ENU

Contents 5

Contents

Chapter 1: Introduction 7

CA Wily Introscope and CA Spectrum Integration ................................................ 7

Maintenance Mode ............................................................................. 8

Chapter 2: Configuration 9

Configure the Trap Generation Plugin on the Introscope Enterprise Manager ....................... 9

Install the spectrumAction Plugin on Solaris and Linux Enterprise Manager .................... 9

Install the spectrumAction Plugin on Windows with CA Wily Introscope Running as a Windows

Service ................................................................................... 10

Install the spectrumAction Plugin on Windows where CA Wily Introscope is Not Running as a

Service ................................................................................... 11

Configure the spectrumAction Plugin ....................................................... 11

Configure WebServices on the Introscope Enterprise Manager ................................... 12

Configure CA Spectrum ....................................................................... 12

Enable and Disable the Integration ......................................................... 12

Create IntroscopeAdmin Models ........................................................... 13

Discover CA Wily Introscope Agents ........................................................ 14

Chapter 3: Alarms, Events and Application Statistics 15

View CA Wily Introscope Alarms or Events in OneClick .......................................... 15

Launch Introscope Dashboard from OneClick ................................................... 15

Index 17

Page 6: Spectrum Wily Integration ENU
Page 7: Spectrum Wily Integration ENU

Chapter 1: Introduction 7

Chapter 1: Introduction

This section contains the following topics:

CA Wily Introscope and CA Spectrum Integration (see page 7)

Maintenance Mode (see page 8)

CA Wily Introscope and CA Spectrum Integration

CA Wily Introscope consists of an Enterprise Manager (EM) and one or more CA

Wily Introscope agents. CA Wily Introscope agents are installed on machines

running Java virtual machines (JVMs). The agents deliver information about

numerous metrics, such as servlet response time and report metrics to the

Enterprise Manager.

The Enterprise Manager uses a Management Module (MM) to organize and report

on the metric data provided by an agent. By configuring thresholds on reported

metrics, Enterprise Manager can create an alert when a threshold is violated and

clear the alert when the threshold is no longer violated. Wily agents are polled

every 60 seconds to determine if a threshold has been violated or if a previously

violated threshold has been cleared. An alert is created each time a threshold

event occurs.

CA Spectrum models the CA Wily Introscope infrastructure using two model

types, the IntroscopeAdmin model and the WilyAgent model. The

IntroscopeAdmin model represents a single Enterprise Manager and a WilyAgent

model represents an application container (JVM or CLR). Each time you initiate a

Discovery or a Discovery is initiated when you restart Tomcat, CA Spectrum

requests a list of application containers from the Enterprise Manager and models

them as WilyAgent models.

When CA Wily Introscope generates an alert, data concerning the metric and its

threshold is forwarded to CA Spectrum, and results in an alarm on a WilyAgent

model. If the alert is cleared, CA Spectrum is notified and clears the associated

alarm.

Page 8: Spectrum Wily Integration ENU

Maintenance Mode

8 CA Wily Introscope® Integration Guide

The CA Spectrum/CA Wily Introscope integration also actively monitors the

inventory of application containers that exist on an Enterprise Manager. When an

EM starts to monitor a new application container, CA Spectrum is notified and

automatically creates a WilyAgent model to represent the application container.

If an EM no longer monitors a previously discovered application container, CA

Spectrum generates an alarm on the corresponding WilyAgent model.

Note: If you move an CA Wily Introscope agent from one Enterprise Manager to

another Enterprise Manager, a new IntroscopeAgent model is created and

associated with the IntroscopeAdmin model that represents the Enterprise

Manager to which the agent was moved. This results in two identical

IntroscopeAgent models associated with two distinct IntroscopeAdmin models.

Destroy the original IntroscopeAgent model so that the new IntroscopeAgent

model receives all subsequent events.

Maintenance Mode

You can put WilyAgent models into maintenance mode. However, the status of a

WilyAgent model is dependent upon event updates that the Enterprise Manager

sends through SNMP traps. Therefore, before putting WilyAgent models into

maintenance mode, consider the following:

■ If you put a WilyAgent model into maintenance mode when it is in an alarm

state, and the Enterprise Manager posts an alarm clear update during the

maintenance, the model remains in an alarm state when it comes out of

maintenance.

■ If you put a WilyAgent model into maintenance mode when it is in a normal

state, and the model's counterpart on the Enterprise Manager goes into an

alarm state during the maintenance, the model remains green when it

comes out of maintenance.

Page 9: Spectrum Wily Integration ENU

Chapter 2: Configuration 9

Chapter 2: Configuration

This section contains the following topics:

Configure the Trap Generation Plugin on the Introscope Enterprise Manager (see

page 9)

Configure WebServices on the Introscope Enterprise Manager (see page 12)

Configure CA Spectrum (see page 12)

Configure the Trap Generation Plugin on the Introscope

Enterprise Manager

Alert data is forwarded to CA Spectrum in the form of SNMP traps generated by

the spectrumAction plugin. The spectrumAction plugin has been designed to

convert alert data into an SNMP trap that CA Spectrum is able to use to generate

and clear alarms on WilyAgent models.

The spectrumAction plugin is comprised of three components:

■ spectrumAction-em.jar

■ spectrumAction-ws.jar

■ snmp6_0.jar

These components ship with CA Spectrum and are located in the

Install-Tools/wily directory.

Install the spectrumAction Plugin on Solaris and Linux Enterprise Manager

You can install the spectrumAction plugin.

To install the spectrumAction plugin on a Solaris or Linux Enterprise

Manager

1. Shut down the Enterprise Manager.

2. Copy spectrumAction-em.jar and spectrumAction-ws.jar to <Introscope

Home>/ext.

3. Copy snmp6_0.jar to <Introscope Home>/lib.

4. Verify that the files are executable and have the same permissions as the

install owner.

5. Open <Introscope Home>/Introscope_Enterprise_Manager.lax with a text

editor.

Page 10: Spectrum Wily Integration ENU

Configure the Trap Generation Plugin on the Introscope Enterprise Manager

10 CA Wily Introscope® Integration Guide

6. Append lib/snmp6_0.jar to the lax.class.path property, save the file and exit

the editor.

7. Start the Enterprise Manager.

The plugin is now installed.

Install the spectrumAction Plugin on Windows with CA Wily Introscope Running as

a Windows Service

You can install the spectrumAction plugin.

To install the spectrumAction Plugin on Windows with CA Wily

Introscope running as a Windows Service

1. Shut down the Enterprise Manager.

2. Copy spectrumAction-em.jar and spectrumAction-ws.jar to <Introscope

Home>/ext.

3. Copy snmp6_0.jar to <Introscope Home>/lib.

4. Execute <Introscope Home>/DeregisterEMService.bat.

5. Open <Introscope Home>/EMService.conf with a text editor and add a new

Java Classpath entry to the file as follows:

wrapper.java.classpath.x=./lib/snmp6_0.jar

x

Specifies the next available element number.

Save the file and exit the editor.

6. Execute <Introscope Home>/RegisterEMService.bat

7. Start the Enterprise Manager.

The plugin is now installed.

Page 11: Spectrum Wily Integration ENU

Configure the Trap Generation Plugin on the Introscope Enterprise Manager

Chapter 2: Configuration 11

Install the spectrumAction Plugin on Windows where CA Wily Introscope is Not

Running as a Service

You can install the spectrumAction plugin.

To install the spectrumAction Plugin on Windows where CA Wily

Introscope is not running as a Windows Service

1. Shut down the Enterprise Manager.

2. Copy spectrumAction-em.jar and spectrumAction-ws.jar to <Introscope

Home>/ext.

3. Copy snmp6_0.jar to <Introscope Home>/lib.

4. Verify that the files are executable and have the same permissions as the

install owner.

5. Open <Introscope Home>/Introscope Enterprise Manager.lax with a text

editor.

6. Append lib/snmp6_0.jar to the lax.class.path property, save the file and exit

the editor.

7. Start the Enterprise Manager.

The plugin is now installed.

Configure the spectrumAction Plugin

By using the plugin, you can specify which alerts forward data to CA Spectrum.

To configure the trap action for an alert you must apply the Spectrum SNMP Trap

action to the alert and provide the following information:

■ SpectroSERVER IP address.

■ SpectroSERVER SNMP trap port.

■ SNMP community string.

■ Enterprise Manager IP address.

■ Webview port.

Note: Wily Webview must be installed and running to enable URL launch

back.

■ Management Module name.

■ Dashboard name.

■ Select the "Notify by Individual Metric" check box to allow for the case when

a Wily alert has multiple metrics associated with it.

Page 12: Spectrum Wily Integration ENU

Configure WebServices on the Introscope Enterprise Manager

12 CA Wily Introscope® Integration Guide

Configure WebServices on the Introscope Enterprise

Manager

See the Wily Introscope WebServices Guide for information about configuring

web services on the Enterprise Manager.

Configure CA Spectrum

After you configure the Wily Enterprise Manager, you must configure the CA

Spectrum component of the integration.

The CA Spectrum component of the integration begins with designating a

OneClick Tomcat server as the integration server host. The integration server

host can be the server you use to access OneClick or you can designate a

headless server, a server dedicated only for processing Wily information. Any

OneClick Tomcat server within the distributed environment can be designated as

the integration server host. This allows you to dedicate a OneClick Tomcat server

to the integration if the load on the server generated by the integration becomes

excessive.

Note: If you designate a headless server to be the integration server host and

you stop and restart the OneClick Tomcat server that is not being used as the

integration server host, the Wily integration becomes disabled. Re-enable the

integration.

Enable and Disable the Integration

Once you have specified the integration server you must enable the integration.

To enable the integration

1. Select Administration from the OneClick home page.

The OneClick Administration page opens.

2. Select Wily Integration Configuration from the left panel.

The Wily Configuration page opens.

3. Complete the fields as follows:

Integration Server Host Name

Specifies the integration server host name.

Integration Server Port

Specifies the port number for the integration server.

Page 13: Spectrum Wily Integration ENU

Configure CA Spectrum

Chapter 2: Configuration 13

4. Select Enabled in the Wily Introscope Integration field.

5. Click Save.

The Successfully saved configuration message appears.

The integration can be disabled at any time.

To disable the integration

1. Select Administration from the OneClick home page.

The OneClick Administration page opens.

2. Select Wily Integration Configuration from the left panel.

The Wily Configuration page opens.

3. Select Disabled in the Wily Introscope Integration field.

4. Click Save.

The Successfully saved configuration message appears.

Note: Disabling the integration disables all IntroscopeAdmin models in a

Distributed SpectroSERVER environment. CA requires a singular

IntroscopeAdmin model modeling a singular Enterprise Manager in a Distributed

SpectroSERVER environment.

Create IntroscopeAdmin Models

After you enable the integration (see page 12) you must create an

IntroscopeAdmin model to represent the connection to an Enterprise Manager.

The Enterprise Manager can be modeled in any landscape in a Distributed

SpectroSERVER environment.

Note: Although it is possible to model an IntroscopeAdmin model in each

landscape in a distributed SpectroSERVER environment to monitor a singular

Enterprise Manager, CA requires a singular IntroscopeAdmin model monitoring a

single Enterprise Manager in a distributed <ssf> environment. Disabling the

integration disables all IntroscopeAdmin models.

Page 14: Spectrum Wily Integration ENU

Configure CA Spectrum

14 CA Wily Introscope® Integration Guide

To create the IntroscopeAdmin model

1. Select the Universe subview from the OneClick Navigation panel and select

the Topology tab from the Contents panel.

The OneClick Topology view is displayed in the Contents panel.

2. Click (Model by Type).

The Select Model Type dialog opens.

3. Select IntroscopeAdmin from the list and click OK.

The Create Model Of Type IntroscopeAdmin dialog opens.

4. Enter a unique name, network IP address of the CA Wily Introscope host

system, and click OK.

The IntroscopeAdmin model is created.

Discover CA Wily Introscope Agents

The final step in the configuration process is for CA Spectrum to discover the CA

Wily Introscope agents that are configured to send information to CA Spectrum.

To discover CA Wily Introscope Agents

1. Select the Universe subview from the OneClick Navigation panel and select

the IntroscopeAdmin model.

Information about the IntroscopeAdmin model is displayed in the Contents

panel.

2. Click the Information tab.

IntroscopeAdmin configurations and information are displayed.

3. Expand the Introscope Integration Administration node.

Integration configurations are displayed.

4. Verify the settings listed are correct. To modify any of the settings listed click

the set link next to the setting, enter the appropriate information in the field,

and press Enter.

When your settings are correct click the Discover Agents button.

The CA Wily Introscope agents are discovered; the Discovery status is

displayed in the Status window.

Page 15: Spectrum Wily Integration ENU

Chapter 3: Alarms, Events and Application Statistics 15

Chapter 3: Alarms, Events and

Application Statistics

This section contains the following topics:

View CA Wily Introscope Alarms or Events in OneClick (see page 15)

Launch Introscope Dashboard from OneClick (see page 15)

View CA Wily Introscope Alarms or Events in OneClick

You can view CA Wily Introscope alarms or events in OneClick.

Note: See the Modeling and Managing Your IT Infrastructure Administrator

Guide for more information about CA Spectrum alarms and events.

To view CA Wily Introscope alarms or events in OneClick

1. Launch OneClick, expand the Universe subview in the Navigation panel, and

select the IntroscopeAdmin model.

Information about the IntroscopeAdmin model is displayed in the Contents

panel.

2. Click the Alarms tab in the Contents panel to display alarms or click the

Events tab to display events.

Alarms or events are displayed in the Contents panel. Information about the

agent causing the event or alarm is displayed in the Component Detail panel

when an alarm or event is selected in the Contents panel.

The CA Wily Introscope alarms or events can be viewed in OneClick.

Launch Introscope Dashboard from OneClick

You can launch the Introscope Dashboard from OneClick.

To launch Introscope Dashboard from OneClick

1. Select an alarm.

2. Click the URL provided in the Alarm Detail tab.

The Introscope Dashboard is launched.

Page 16: Spectrum Wily Integration ENU
Page 17: Spectrum Wily Integration ENU

Index 17

Index

A

alarms • 15

C

CA Spectrum SNMP Trap • 11

CA Spectrum/Wily integration

about • 7

disabling • 12

enabling • 12

configuring

CA Spectrum • 12

spectrumAction plugin • 11

WebServices • 12

D

discovering • 14

E

Enterprise Manager • 7, 8, 12, 13

events • 15

H

headless server • 12

I

integration server • 12

Introscope Integration Administration node • 14

IntroscopeAdmin

create model of type • 13

model configuration • 14

models • 7

J

Java virtual machines • 7

M

maintenance mode • 8

model by type • 13

O

OneClick • 15

Administration page • 12

alarms • 15

events • 15

Navigation panel • 13, 14, 15

topology view • 13

Universe • 14, 15

S

Select Model Type dialog • 13

SNMP traps • 8, 11

spectrumAction plugin • 11

configuring • 11

installing • 9, 10, 11

T

Tomcat Server • 12

W

Wily Configuration page • 12

Wily Dashboard • 15

WilyAgent models • 8