SPECIFIC NEEDS, SPECIFIC SERVICES - CMA CGM · 2020-05-27 · for you. Because your needs are the focus of our attention and the starting point for our innovative products, CMA CGM

cma-cgm.com

SPECIFIC NEEDS, SPECIFIC SERVICES

At CMA CGM, we know you have a wide range of

needs, as diverse and varied as the cargo we transport

for you. Because your needs are the focus of our

attention and the starting point for our innovative

products, CMA CGM has created a package of solutions

to complement our maritime transport and logistics

services: CMA CGM+

Whether your goal is to protect your cargo or expand

your business, CMA CGM+ is designed to meet your

highest expectations.

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CMA CGMlogo CMACGM+

JOB: 19J9540E Date: 05/11/19Scale: Size:Fabrication:

CAREProtect your business

GUARANTEE 6SERENITY cargo value guarantee 6SERENITY container guarantee 8COLD TREATMENT guarantee 10

CARGO 12CLIMACTIVE controlled atmosphere 12REEFLEX liquid ready 14PHARMA reefer division 16AQUAVIVA seafood solution 18CONTAINER humidity control 20CONTAINER garment ready 22CONTAINER grade selection 24

SECURITY 26BARLOCK security device 26

BOOSTExpand your business

TRADE 30SHIPFIN trade finance 30NETWORKING intermediation services 32

VISIBILITY 34TRAXENS smart container 34

DOCUMENTATION 36BILL OF LADING paperless 36

LOGISTICS 38LOGISTICS SERVICES 38

AGILITY 41SEAPRIORITY 41

CAREDiscover our solutions designed especially to

guarantee, protect and secure your cargo, even

for your most fragile merchandise.

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YOUR BENEFITS

YOUR CARGO VALUE GUARANTEED DOOR-TO-DOORManaging your supply chain is easier and more cost effective, even with merchant haulage.

A SINGLE POINT OF CONTACTNo more intermediaries.

NO MORE ENDLESS LEGAL DISPUTESWhether or not you are liable, CMA CGM will compensate you up to the full secured value.

THE MOST COMPREHENSIVE GUARANTEE In-depth protection that includes refrigerated containers in case of temperature variations as well as force majeure.

HOW DOES IT WORK?

SERENITY CARGO VALUE GUARANTEE

GETSTARTED

ASK FOR SERENITY CARGO VALUE GUARANTEEContact your usual CMA CGM representative, or send an email to [email protected]

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A revolutionary approach to handling claims in case of damage to your cargo. Regardless of what happened or who is liable, you will receive compensation.

SERENITYCARGO VALUE GUARANTEE

Serenity Cargo Value Guaranteespecific terms & conditions

Standards terms & conditionsdefined by international regulations

Shipment fromShanghai to Luanda

Hurricane on the way.The cargo is damaged.

NotificationLoss assessment

Claims notificationInvestigation

Full compensationup to the agreed cargo value

within 30 days

Shipment fromShanghai to LuandaHurricane on the way.The cargo is damaged.

Claims rejectionAct of God. Excluded from standard B/LLegal dispute, No compensationFinancial loss for the clientPossible disturbance between CMA CGM and the client.

WITH STANDARD B/L

Please refer to the Terms & Conditions

Scan here to visit our website

Scan here towatch the video


YOUR BENEFITS

AN INNOVATIVE OFFER TO MINIMIZE YOUR COSTSYour business and cash flow are protected.

NO MORE ENDLESS LEGAL DISPUTES CMA CGM waives all recourse above 250 USD.

COVERAGE OF A WIDE RANGE OF MISHAPSBreakage, fire, explosions, collisions, road accidents, leakage.

HOW DOES IT WORK?

SERENITY CONTAINER GUARANTEE

GETSTARTED

ASK FOR SERENITY CONTAINER GUARANTEE Contact your usual CMA CGM representative, or send an email to [email protected]

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Reduce the negative impact on your business when accidental or unforeseen damages occur to our containers while under your responsibility.

WITH SERENITYCONTAINER GUARANTEE

Serenity Container GuaranteeSpecific Terms & Conditions

Standard B/L Terms & Conditions

Due to a road accident,dry container side panel

is damaged

Loss assessmentThe repair costs are

estimated at 1,000 USD

Customer is requested to payonly 250 USD

Due to a road accident,dry container side panelis damaged

Customer is requested to pay1,000 USDDispute.A joint survey is organized.Waste of time, money and energyfor our customer.Negative impact on his businessand the relationship with CMA CGM.

because CMA CGM will bear theremaining 750 USD

WITHOUT SERENITYCONTAINER GUARANTEE

Loss assessmentThe repair costs areestimated at 1,000 USD

Please refer to the Terms & Conditions



YOUR BENEFITS

KEEP YOUR COSTS UNDER CONTROLIn case of cold treatment failure, your expenses will be capped.

GET THE BEST PROTECTIONCoverage of a wide range of unforeseen costs and financial losses.

HOW DOES IT WORK?

With CMA CGM, all cold treatments are guaranteed. In case of cold treatment failure, our service includes compensation for the following: • Additional costs for a second cold treatment process (if possible).

• Damage to your goods.

• Total or partial commercial value depreciation costs.

• Rerouting expenses.

GETSTARTED

ASK FOR COLD TREATMENT GUARANTEE Contact your usual CMA CGM representative, or send an email to our reefer experts at [email protected]

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Worried about your cold treatment process? In case of failure, your business won’t be financially impacted.



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YOUR BENEFITS

OPTIMIZE YOUR PRODUCTS’ ATTRACTIVENESSPrevent maturation, extend shelf life and preserve product quality.

EXPAND YOUR BUSINESSTarget new markets and reach farther destinations because your product can now go the distance.

STAY GREENNo chemical treatment needed so you can maintain your organic label.

ADAPTED TO SPECIAL NEEDSThe best-suited solution to transport high-value produce (asparagus, blueberries, etc.), goods sensitive to transit time (snow peas, melons, etc.) or organic products (grapes, bananas, avocado).

HOW DOES IT WORK?

Two solutions available: • A system that separates the ambient atmosphere and enables optimal gas levels in the container to be reached much faster. The temperature, humidity and balance between O2 and CO2 are customized and continuously regulated.

• A system is created that relies on the natural respiration of the product to consume O2 and produce CO2 inside the refrigerated container.

GETSTARTED

ASK FOR CLIMACTIVE CONTROLLED ATMOSPHERE Contact your usual CMA CGM representative, or send an email to our reefer experts at [email protected]

In order to maintain product freshness during the journey, the newest and most advanced solution is utilized to preserve the perfect atmosphere in your container.C0 M0 Y0 K0

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CMA CGMIdentité ProduitCLIMACTIVEControlled Atmosphere

JOB: 19J9540E Date: 05/11/19Scale: Size:



YOUR BENEFITS

TRANSPORT LARGER VOLUMESCan safely carry up to 26,000 liters in one trip ; helps recover 10% to 30% more payload compared to standard drums and intermediate bulk containers.

COST EFFECTIVE AND EASY TO USENo need to prepack your products before export. Loading/unloading takes only 60 minutes.

EXCELLENT QUALITY PRESERVATIONPrecise control of temperature between -25° and +30°. Optional aseptic processing.

HYGIENIC AND ECO-FRIENDLYPrevents contamination thanks to the single-use bag and the optional aseptic Camlock valve. Fully recyclable.

HOW DOES IT WORK?

• CMA CGM experts set up the REEFLEX LIQUID READY monobloc flexitank into the Reefer container. • An external pumping system loads or unloads liquid through a bottom valve camlock.

• Products are kept at the right temperature in a confined environment throughout transport and delivery. • Thanks to anti-wave technology, REEFLEX LIQUID READY keeps liquids stabilized, avoiding surge and sloshing.

GETSTARTED

ASK FOR REEFLEX LIQUID READY Contact your usual CMA CGM representative, or send an email to our reefer experts at [email protected]

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The most efficient and cost-effective solution for transportation of liquids in 20’ and 40’ refrigerated containers.

REEFLEX

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REEFLEXLIQUID READY



YOUR BENEFITS

REINFORCED SECURITYA limited number of handling points, sealed equipment and risk assessment prior to commercial offer.

HIGHEST STANDARD IN THE INDUSTRYGDP compliance, ISO 9001:2015 certification for CMA Ships (our fleet management subsidiary), selection of the best business partners and subcontractors in the industry.

RISK CONTROLReefer spare parts on board, 24/7 technical support and additional tracking facility available.

HOW DOES IT WORK?

• Security Procedures: Pre-Trip Inspection (PTI); clean, dry and odor-free container; locked keyboard, etc. • Centralized approach, CAPA (corrective and preventive actions), self-inspection, sharing of data after the trip available on demand.

• Dedicated team of experts: Technical support team running 24/7, three operation centers in Miami, Marseille and Singapore.

GETSTARTED

ASK FOR PHARMA REEFER DIVISION Contact your usual CMA CGM representative, or send an email to our reefer experts at [email protected]

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A GDP* solution to preserve the integrity of pharma products during shipping *Good Distribution Practice: quality standard recommended by the European Commission, ensuring that the quality and integrity of pharmaceutical products are maintained throughout shipping


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YOUR BENEFITS

BEST QUALITY AND FRESHNESSConditions replicate natural habitats to enhance seafood quality, reliable conservation.

THE MOST ECONOMICAL TRANSPORTATION MODE A profitable solution and global service reaching almost every destination in the world.

THE MOST ECO-FRIENDLY AND RESPECTFUL SOLUTIONSOptimal conditions for live animals. Also eco-friendly, including water management to avoid any waste.

HOW DOES IT WORK?

• The unit is equipped with a filtration and oxygenation system to store the living lobsters or other seafood in their natural habitat. • Water is ballasted every 2 hours during the voyage, ensuring your cargo always travels in clean water.

• The mortality ratio is lower than 1%, even 3 months after container arrival.

GETSTARTED

ASK FOR AQUAVIVA SEAFOOD SOLUTION Contact your usual CMA CGM representative, or send an email to our reefer experts at [email protected]

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A new technology designed to keep live lobsters and other seafood in ideal conditions so you can guarantee first-day quality even after a long shipping period.



YOUR BENEFITS

PRESERVE YOUR CARGO’S QUALITYSome goods are particularly sensitive to humidity. Thanks to special container preparations, the quality of your cargo will be preserved regardless of transport conditions.

CAPABLE OF MEETING SPECIAL NEEDS- Electronic devices. - Cargo with high-fibre content: furniture, handicrafts, agricultural products (grain, cocoa beans, onions, avocados, etc.), clothes and other fabrics. - Packaging materials: pallets, cartons and cardboard.

HOW DOES IT WORK?

CMA CGM experts will help you choose the most suitable option for your type of cargo. For example: • Bamboo flooring: we can supply containers with eco-friendly bamboo flooring, which has natural humidity-control features.

• Carton/Craft Lining: we can line the interior of your container with cardboard or craft paper. • Silica Gel: we can insert bags of silica gel into your container to protect your products from humidity.

• Other possible solutions upon request.

GETSTARTED

ASK FOR CONTAINER HUMIDITY CONTROLContact your usual CMA CGM representative, or visit us at www.cma-cgm.com

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Preserve the quality of your humidity-sensitive cargo from origin to destination with our range of dehumidification services.


SAVE TIME AND MONEYNo packing/unpacking, handling or ironing. Your garments will no longer arrive creased or wrinkled.

GREATER LOADING CAPACITYTo load maximum volume, container ceilings have systematic arrangements of horizontal poles.

PROTECT SENSITIVE GARMENTSSpecial preparation of the container will preserve sensitive commodities such as suits, silk, leather, etc.

HOW DOES IT WORK?

Opt for the most suitable formats: • Single-bar containers: strings or straps for heavy garments that are unlikely to crease.

• Double-bar containers: strings or straps for fragile garments that crease easily.

• Other possible solutions upon request.

GETSTARTED

ASK FOR GARMENT READY CONTAINER Contact your usual CMA CGM representative, or visit us at www.cma-cgm.com

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Transport your sensitive garments in special containers equipped with hangers. This service is the perfect choice for retail customers needing a safe and convenient garment solution.

YOUR BENEFITS


YOUR BENEFITS

THE MOST SUITABLE OPTION FOR YOUR CARGO Choose between our different grades of containers such as: Food Grade or Premium Grade.

COMPLY WITH SPECIFICATIONSIf you need to comply with food specifications or specific conditions, our CONTAINER GRADE SELECTION is the best solution for transporting your cargo.

HOW DOES IT WORK?

• Food grade container: These high-quality containers are particularly clean, light and waterproof. They are odorless, prevent condensation and have no transferable floor stains. • Premium + grade container: These containers provide even more advantages. After being selected, they are thoroughly washed and prepared. Any rust stains are removed using appropriate paint.

GETSTARTED

ASK FOR CONTAINER GRADE SELECTION Contact your usual CMA CGM representative, or visit us at www.cma-cgm.com

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Choose the container grade that best fits your cargo specificities.



YOUR BENEFITS

ENHANCE CARGO SECURITY Add an extra layer of security with our steel BARLOCK SECURITY DEVICE.

PREVENT COMPLICATIONS AND RELATIVE COSTS Securing your containers will help lower your insurance premiums by using a safer way to transport your cargo. It will also prevent the extra cost of having your cargo stolen.

SIMPLE PROCESSEasily installed, the device is delivered directly by CMA CGM to the requested depot.

IDEAL OPTION FOR THE FOLLOWING COMMODITIESHigh-value cargo, beverages , shoes, garments, high-tech and luxury products.

HOW DOES IT WORK?

• BARLOCK SECURITY DEVICES are made of steel and are easily installed on the container to secure doors. • They can only be opened at the destination using a circular steel saw, making it much more difficult to breach your container than with a regular seal.

• To ensure traceability, the barlock number is added to the Bill of Lading.

GETSTARTED

ASK FOR BARLOCK SECURITY DEVICE Contact your usual CMA CGM representative, or visit us at www.cma-cgm.com

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Protect your valuable products against theft during transportation with the simplest, most effective solution.


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Discover our unique solutions for developing your company’s potential,

visibility and performance.

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BOOST

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BOOSTExpand Your Business

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Designed for our import and export customers, our trade financing solutions will strengthen and support your growth.



YOUR BENEFITS

MAXIMIZE YOUR WORKING CAPITAL Suppliers are financed once goods are loaded and buyers benefit from additional credit terms.

STRENGTHEN YOUR BUSINESS PARTNERS RELATIONSSimplify your collection task, secure your supply chain and reinforce your commercial relations.

OPTIMIZE YOUR BALANCE SHEETKeep your borrowing capacity intact thanks to a financing without recourse and with no collateral.

ANOTHER WAY TO GET FINANCEDUse our SHIPFIN TRADE FINANCE solution on a per-invoice basis. It’s there when you need it.

HOW DOES IT WORK?

Two solutions available: • Cargo Financing, a solution intended for exporters who wish to increase their working capital and ensure their company’s growth.

• Supply Chain Financing, a solution intended for importers who wish to free up their working capital while stabilizing their supplier relations. All cargo is eligible except for perishable and dangerous goods.

Please check our website to confirm the eligibility of your country or region.

GETSTARTED

ASK FOR SHIPFIN TRADE FINANCE Contact our trade finance experts at [email protected]


YOUR BENEFITS

FIND THE RIGHT NEW PARTNERGet access to our most trusted partners within our extended worldwide address book and benefit from the local expertise of our global network.

SAVE COSTS AND GROW REVENUESWhether you want to reach a new market or find new suppliers and buyers, our dedicated team will help you reach your goals.

EXPECT THE HIGHEST STANDARDSWe ensure your future partner respects the following criteria: long-term relationship with CMA CGM, compliant with the CMA CGM Code of Ethics, free of any past liabilities or outstanding payments, adapted to your needs, committed to growth.

HOW DOES IT WORK?

• Tell us your business needs, and our CMA CGM experts will identify the most relevant and reliable trade partners that match your specific needs. • Once the business partner confirms his/her interest, CMA CGM will introduce you to your potential business partner.

• Start trading and expand your business. Shipments are delivered using CMA CGM line services.

GETSTARTED

ASK FOR NETWORKING INTERMEDIATION SERVICES Contact your usual CMA CGM representative, or send an email to our experts at [email protected]

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The first and only solution on the market that connects you to your next business partner. It will enable you to expand your activity worldwide, create new business opportunities and find suppliers or customers that best meet your needs.




YOUR BENEFITS

ADVANCED VISIBILITYProvide near real-time data that is accessible anywhere and anytime, giving you better door-to-door visibility.

CARGO QUALITY AND SECURITYMonitor GPS positions, door openings, movements, shocks and external temperatures.

EXCEPTION MANAGEMENTCreate personalized milestones, offering contextualized data and alerts.

SUPPLY CHAIN OPTIMIZATIONIdentify anomalies in your supply chain, allowing you to put corrective measures in place to optimize your business and reduce operating costs.

HOW DOES IT WORK?

• Next-generation connectivity for seamless tracking of your cargo anywhere, anytime.

• A user-friendly hub allows efficient analytics, easy setup of alerts and personalized notifications. • Containers equipped with TRAXENS SMART CONTAINER are fully integrated in the CMA CGM containers fleet.

• By request at the time of booking, CMA CGM can supply empty containers equipped with TRAXENS SMART CONTAINER technology without impacting your business.

GETSTARTED

ASK FOR TRAXENS SMART CONTAINER Contact your usual CMA CGM representative, or send an email to our experts at [email protected]

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Thanks to a permanent, high-tech device, you will enjoy an innovative solution that provides end-to-end visibility and operational excellence for your supply chain during the entire transport of your cargo.




YOUR BENEFITS

SPEED UP YOUR SHIPPING PROCESSEasier documentation management: quickly send the Paperless Bill of Lading with a click and surrender it instantly to the carrier.

NO POSTAGE COSTEliminate the hassle of sending hard-copy documents.

AN ECO-FRIENDLY SOLUTIONReduce the amount of paper required to manage your operations.

HOW DOES IT WORK?

• You and your consignee simply register on our BILL OF LADING PAPERLESS platform. • The Bill of Lading will be transmitted electronically. It retains legal value and can be instantly transferred between parties.

• The BILL OF LADING PAPERLESS has the exact same function and follows the same steps as a traditional paper Bill of Lading.

GETSTARTED

ASK FOR BILL OF LADING PAPERLESS Contact your usual CMA CGM representative, or visit us at www.cma-cgm.com

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A game changer for the shipping industry that enables faster and more efficient transactions with the same legal value as a traditional B/L. Transfer your PAPERLESS BILL OF LADING online to the next party in just one click!


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Through our logistic partner, we are also able to offer additional services of the highest standards including Freight Management and Contract Logistics services, allowing you to benefit from seamlessly designed and customized solutions.


EXTENDED FREIGHT MANAGEMENT SERVICESAdditional services complementary to the maritime transportation to optimize your supply chain.

CUSTOMS CLEARANCEGet access to a single point of contact to manage both your shipping and customs activities.*

LESS THAN CONTAINER LOADReduce surplus inventory by shipping smaller quantities and sharing your container with an expedite end to end service.

AIR FREIGHTEnsure your high value or emergency shipments get to their ultimate destination on time.

GROUND AND RAIL TRANSPORTATIONFast, reliable solution to transport your cargo. Our offer includes Asia – Europe Rail (Silk Road) solutions.

Integrated solutions to manage and optimize your supply chain. CONTRACT LOGISTICCustomized logistic solutions from production to point of sales including a large variety of services - inbound and outbound logistics, white glove service, after-market logistics, lead logistics provider, manufacturing support. CONTROL TOWEROperational excellence for your supply chain with controlling, monitoring and 4PL solutions.

ASK FOR LOGISTICS SERVICES *Contact your local agent to confirm local service availability.


SUPPLY CHAIN SERVICE

GETSTARTED


YOUR BENEFITS

EQUIPMENT PRIORITYYour equipment release will be treated in priority, preventing any unwanted surprises.

SPACE PRIORITY Your shipment is flagged and closely tracked to ensure your space on board stays available.

MONEY-BACK GUARANTEENo rolling or your money back. We are committed to making your shipment a success.

HOW DOES IT WORK?

Select your most time-sensitive cargo and add this extra protection easily and quickly :

• Use our eBusiness platform, and select SEAPRIORITY Go during your booking request.

• Simply ask for SEAPRIORITY Go when discussing your bookings with a CMA CGM representative.

Available on all major CMA CGM trades.

Please refer to the terms and conditions available onwww.cma-cgm.com/services/seapriority-go

GETSTARTED

ASK FOR TRAXENS SMART CONTAINER Contact your usual CMA CGM representative, or send an email to our experts at [email protected]

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When it comes to shipping time-sensitive goods, you want to be certain your cargo gets moving without delay. Thanks to SEAPRIORITY Go, you will enjoy a priority status for the equipment release and space on board. No roll, no worry.

SEAPRIORITYGO

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SEAPRIORITYGO


Documents

SPECIFIC NEEDS, SPECIFIC SERVICES - CMA CGM · 2020-05-27 · for you. Because your needs are the focus of our attention and the starting point for our innovative products, CMA CGM