SPAR Annual Report 2009

8/9/2019 SPAR Annual Report 2009

1/26

the future...

SPAR International, Rokin 99 -101, NL-1012 KM AmsterdamTel: +31 (0)20 626 6749 Fax: +31 (0)20 627 5196

www.spar-international.com SPAR International Annual Report 2008


2/26


3/26


4/26


5/26SPAR International Annual Report 20086

SPAR International creates value through supporting innovation in food retailing

and distribution. SPAR International implements programmes to introduce best

international practice in all parts of the SPAR business.

The programme in 2008 included the largest ever delegations at the Travelling Retail Seminar

to North America and the Store Development Seminar in Germany. SPAR International isheavily involved in developing and exchanging knowledge on best practice initiatives. Ourmajor contribution is undoubtedly through the Flagship Store Programme with our retail anddesign teams working with the SPAR countries to continuously raise the bar on SPAR retailstandards and services.

A number of new product categories were introduced as part of the Flagship Store work. Theseincluded the Treehouse juice and smoothie bar, the CENSA coffee bar and the Kitsu noodlebar. These new product categories are branded exclusively for SPAR and offer opportunitiesto increase sales and margins. These concepts were rolled out to SPAR countries during thelast year. They have not only done well in developed markets but the Treehouse, CENSA andKitsu concepts have been successfully introduced to China.

The foundation of the Warehouse Action Group enabled SPAR International to begin tosupport the introduction of best international practice in Distribution Centre development andmanagement. Initially, the Group studied best practice both inside SPAR and internationallyworking toward the production of a Distribution Centre best practice manual. The Groupquickly moved on to support the development of large modern Distribution Centres in Chinaand Russia. The first major project, a 40,000m Distribution Centre in Dongguan, China, willopen before the end of 2009.

SPAR International also supports the introduction of new technology. The work of the STOREITgroup has encouraged the introduction of three main initiatives; self scanning and electronicshelf labels at store level and voice picking in Distribution Centres.

Norway - EUROSPAR offers an

increased range of food-to-go and

exclusive products.

SPAR Internationalcreates value throughimplementingprogrammes to

introduce internationalbest practice.

China - the launch of the SPAR International category

innovations, Treehouse Juice & Smoothie Bar, Kitsu Noodle

Bar and the Caff coffee solution have been highly successful.


6/26

SPAR International Annual Report 20088 SPAR International Annual Report 2008 9

Russia - fresh sevice departments, featuring excellent

cross-merchandising and a wide selection of products,

provide added-value to consumers.


7/26


8/26


9/26


Austria - SPAR has led the way in the integration of the

INTERSPAR Hypermarket format into shopping centres.


10/26


11/26


12/26


SPAR European Cup held in Annecy, France,

offered a great brand building opportunity.


13/26


14/26


15/26


SPAR has focused on delivering friendly customer service

through the development of employee training programmes.


16/26


17/26


18/26


Poland

Year Joined: 1995Store Numbers: 56Sales: `74 million

Slovenia


Czech Republic


Croatia


MauritiusYear Joined: 2000Store Numbers: 6Sales: `18 million

Hungary

Year Joined: 1992Store Numbers: 391Sales: `1,415 million

Romania


IndiaYear Joined: 2004Store Numbers: 3Sales: `25 million

RussiaYear Joined: 2000Store Numbers: 182Sales: `600 million

Ukraine


China


Japan


AustraliaYear Joined: 1994Store Numbers: 84Sales: `98 million

SPAR Worldwide at a Glance

SPAR has expanded from itsfoundation in the Netherlandsin 1932, to having a presencein 33 countries worldwide.

Ireland

Year Joined: 1963Store Numbers: 468

Sales: `1,312 million

Portugal


United Kingdom

Year Joined: 1956Store Numbers: 2,544


France


Italy

Year Joined: 1959Store Numbers: 1,870Sales: `4,040 million

The Netherlands

Year Founded: 1932Store Numbers: 336Sales: `502 million

Denmark


Sales: `910 million

Belgium


Switzerland


AustriaYear Joined: 1954Store Numbers: 1,413Sales: `4,783 million

Norway



Finland


Germany


BotswanaYear Joined: 2004Store Numbers: 24Sales: `66 million

Namibia


Sales: `60 million

Zambia


Zimbabwe


South AfricaYear Joined: 1963Store Numbers: 802Sales: `2,693 million

Spain

Year Joined: 1959Store Numbers: 823Sales: `1,060 million

GreeceYear Joined: 1969Store Numbers: 168Sales: `657 million


19/26


20/26


21/26


Zambia - SPAR Chawama Supermarket combines modern

technology with colourful graphics and bulk merchandising

to the delight of enthusiastic customers.


22/26


23/26


24/26


25/26


26/26

Documents

SPAR Annual Report 2009