Your magazine from Southwark Council www.southwark.gov.uk

LifeSouthwark

Winter 2012/13

Money saving tips

Free events for the family

Stay safe and well this winter

Merry Christmas and a Happy New Year to you from Southwark Council

Our amazing Shard ticket giveaway

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Intro www.southwark.gov.ukWinter 2012/13

welcome...

Peter JohnLeader of Southwark Council

ContentsFocus4 News Shard ticket giveaway,

Dickensian Southwark audio walking tour, East Walworth by election results and more

6 We’re getting ready for winter find out about our winter preparations

8 Reduce, reuse, recycle top tips on how to take care of the environment during Christmas

Life10 Shop local check out what our

markets have to offer

12 How to... get ready for a debt free Christmas

14 Meet the Bishop of Southwark fully engaged with local life

16 In the spirit of Christmas find out how to get more involved with your community

Info18 Events The Prince and The

Pauper, Santa’s giant chair, Christmas tree decorating, Peckham Party exhibition and much more

20 Become a Southwark foster carer Can you offer a stable home environment to a child?

21 Christmas opening hours one stop shops, cash offices and refuse collections

Keep in touchSouthwark Life is a quarterly magazine with the next issue due out in the spring. You can contact the magazine at southwark.life@southwark.gov.uk. For more regular updates on council news and events, sign up for our enewsletter by visiting www.southwark.gov.uk/enews or receive info at facebook.com/southwarkcouncil and at twitter.com/lb_southwark

The Southwark Life team

Editor Nazarine Aiken

Contributors Florence Igbokwe, Kim Bowers, Louise Grace Timms, Miranda Clarke, Fariah Nanhoo, Kim Hooper, Elizabeth Bolton, Wendy Foreman.

Design Whatever Design Ltd

Cover photo Mike Allport

Print Headley Brothers

Printed on 100% recycled paper

Distribution London Letterbox

Contact us

Do you have something to say about Southwark Life? Write to: Your Letters, Southwark Life, Communications, Southwark Council, 160 Tooley Street, Second floor, hub 5 SE1 2QH or email southwark.life@southwark.gov.uk. We will print a selection of letters but will edit those that are long. We won’t print anonymous letters but can withhold your name and address if you request it. We print letters of a general nature. If you have a specific query or problem with a council service, contact our customer service centre – see page 22 for details.

At this time of year we celebrate and reflect on what has happened over the past twelve

months and look to the challenges and opportunities of the year ahead.

For some of us the past year may have involved challenge or loss – there is no doubt that these are difficult times. But for everyone, I am sure that one of the outstanding memories of 2012 will be the role which volunteers played in the success of the London 2012 Games.

The spirit of volunteering seems especially appropriate at Christmas. It is important to think about what we can all do to give back to our community rather than what we can take from it. And during the Olympics we saw people from all walks of life giving of their time and talents to help make London a better place for the many thousands of visitors who came to our city.

But every day there are thousands of volunteers at work in our borough of Southwark. From those who are involved in regular work for local and national charities to those others who spend time helping their neighbours, or helping to run sports local clubs or generally improving their area, Southwark is full of people like you who give of their time and ask for nothing in return.

As a council we are committed to treating every resident like a valued member of our family – it is one of our Fairer Future promises. It is our attempt to carry the spirit of community and volunteering into our work as a council. In the next year it will be central to what we do.

I hope that this Christmas and New Year brings you all that you hope for.

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News...

Dickensian Southwark

For more news and events sign up for our monthly enewsletter at www.southwark.gov.uk/enews

Camberwell leisure centre will re-open its doors in January, with two refurbished halls for exercise, creative use and a new youth centre. This is part of the council’s £2m Olympic Legacy initiative and completes the final part of the project which has already seen a refurbished 25m pool, learner pool, a new cafe and an extended gym in 2011.

Dance and exercise classes will begin from Monday 7 January and the new Camberwell youth centre starts its after school programme for 13 to 19 year olds. Come along to our family open day on Saturday 26 January from 11am to 5pm, where you can join in dance class tasters, £1 swims, visit the youth centre and lots more.

In celebration of 200 years since the birth of Charles Dickens, novelist and social reformer, a fun audio walking tour has been created. It starts near London Bridge and takes you on a journey that unveils the Southwark Dickens knew as a child in 1824. Guide yourself around the streets of Southwark using your smartphone or a map. The interactive app is easy to use, illustrated with photos and drawings and provides a host of information about Southwark and particularly the area known as The Borough, with dramatisations and quotes from Dickens’ novels. Find out more and how to download the free iPhone and android apps at www.southwark.gov.uk/dickens

Rightfully YoursAre you claiming all that you are entitled to? Rightfully Yours is a benefits, income maximisation and advice service that can help vulnerable people make sure that their benefits are correct, assist with new benefit claims, provide representation at appeal tribunals and offer casework support for more complex benefits issues. If you are over 60, housebound or unable to visit the offices, they can visit you at home. For advice, more information or to book an appointment call 020 7525 7434/ 020 7525 3393 or send an email to rightfullyyours@southwark.gov.uk

New facilities at Camberwell leisure centre

New Bermondsey customer service point opening

Easier for you to contact us

From 20 December you will be able to visit the new Bermondsey My Southwark customer service point at 11 Market Place, Southwark Park Road, SE16 for assisted self service and appointments. Customers will be able to access the same services at the new My Southwark customer service point as they currently do at Bermondsey one stop shop. To make an appointment to see a customer services adviser or for more information please visit www.southwark.gov.uk/servicepoints. As a result Bermondsey one stop shop on Spa Road SE16 is due to close on 21 December 2012. However you will still be able to contact the council and make payments online at www.southwark.gov.uk/payforit or by calling 0845 6000 611.

You can now call one telephone number for all your adult social care and independent living needs 020 7525 3324. We are here to help you find the right support quickly and easily and offer advice to suit your needs. Don’t forget you can also access My Support Choices, our online guide to adult social care and services in the community, making it easy for you to find out more. Visit www.southwark.gov.uk/mysupportchoices

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Focus www.southwark.gov.ukWinter 2012/13

Make a difference

Canada Water library’s first birthday

Can you make a difference to the life of a disabled child or young person by providing a short break? Come along to a Southwark Family Link information session where our experienced staff will be there to answer your questions and help you decide whether caring for a disabled child is right for you. Information meetings will take place from 6pm on Thursday 17 January 2013 at Sunshine House, 27 Peckham Road, SE5 8UH and from 11am on Saturday 9 February 2013 at Peckham Library. For further information, please call 020 3049 8221/8047 or email familylink@southwark.gov.uk

Nearly 500,000 people visited Canada Water library in its first year of opening. The £14 million library forms one of Southwark’s Fairer Future promises which pledged to open a new library in Canada Water. So far the library has recorded 11,967 new borrowers and 372,121 books have been issued. To celebrate the anniversary, Southwark has launched a photo competition. The team is in search of the most unusual and creative images of the iconic building (inside and out). The winner will be given the opportunity to feature in an exhibition. Deadline for entries is Friday 1 February 2013. Children from Alfred Salter Primary School visited the library to join the celebration (front cover). See www.southwark.gov.uk/libraries

As part of a pioneering cross London initiative to promote street safety, Camberwell, Peckham, Newington and Brandon libraries have all signed up to the CitySafe scheme and are safe havens for young people concerned for their safety. For more information visit www.southwark.gov.uk/citysafe

Safe haven for young people

The final grant figure from the government for 2013/14 is not expected to be known until late December 2012, six weeks later than usual, and we anticipate further cuts in the amount of money Southwark receives from central government. This means a period of uncertainty for Southwark Council as we will have less time to respond once the final figure is known, before the budget can be set locally in order for council tax bills to be sent out on time in March. With the additional responsibilities we are being asked to take on and the expected impact of changes to the welfare system, this will be a very difficult time for Southwark. However, we will continue to apply our budget principles so that we are able to take these very hard decisions in the fairest way possible. Keep track of the budget at www.southwark.gov.uk

Budget setting 2013/14

East Walworth by election resultsRebecca Lury, the Labour Party candidate, was

elected councillor for East Walworth ward in the by election which was held on 29

November. The seat became vacant following the death of Cllr Helen Morrissey who passed away after battling cancer over the past year. The by election turnout was 25.35% and the full result was as follows: Dr Ben Johnson (Liberal Democrats) 1003 votes, Rebecca Lury (Labour Party) 1259 votes, Stuart Millson

(Conservative Party) 94 votes.

Ahead of its official opening, The Shard is providing 4,000 Southwark residents with a chance to experience the views from their landmark building based at London Bridge, from 25 to 29 January 2013.

From Wednesday 19 December 2012, free tickets will be distributed from Southwark libraries. Visit www.southwark.gov.uk/shard for more information.

Shard viewing gallery ticket giveaway

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We’re getting ready for winterAs winter unfolds and the festive season begins, it’s business as usual for us

During the winter months the weather can be unpredictable, with sudden cold spells and snowfall.

We have planned ahead for adverse weather conditions and provide a winter maintenance service to keep high usage areas and vulnerable pedestrian sites safe and clear, as well as to help keep traffic moving and to minimise delays and accidents. This includes salt gritting in advance of ice or snow when the road surface temperature is forecast to fall below 0°C. As well as pavement clearing and the provision of salt or grit bins, gritting is done by pre-determined priority and resources are focused primarily on areas which allow the continuation of essential services.

Salt bins are stocked with salt at the beginning of the winter season, and we make every effort to restock throughout winter, supplies

permitting. There may be occasions when our grit lorries may not be able to access some of the roads that are on the gritting route. Therefore we advise drivers to travel with caution as dictated by conditions of the road. If you wish to clear snow or ice from the pavements outside your home please visit www.gov.uk for tips on how to do this safely.

In severe winter weather conditions, the street cleansing team will begin to undertake snow clearance activities. This may temporarily impact on street cleanliness. The team will however endeavor to resume normal service as soon as practicable.

Our customer service centre, on 020 7525 2000, is open 24 hours a day throughout the holidays. Outside normal office hours, our out of hours emergency service runs as usual. Sign up to our social media channels to be kept informed www.southwark.gov.uk/followus

Southwark Park

www.southwark.gov.uk

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Focus Winter 2012/13

NEED TO KNOWFor more tips on how to keep warm in winter visit www.southwark.gov.uk/winterwarm

Please call 020 7525 5000 to report any concerns about road conditions during adverse weather conditions.

Keep up to date and informed through our website and follow us on Twitter www.southwark.gov.uk/followus

WE’rE PrEParED fOr WiNTEr, arE yOu?

NHS Choose WellIf you or someone you know becomes unwell this winter, NHS Choose Well will be able to help you select the right place to get NHS treatment. It is important to choose well as NHS services are under extra pressure at this time of year. for more information visit www.southwarkpct.nhs.uk

firE SafETy Fairy lights, candles and decorations are all part of the magic of Christmas but they can also be a fire hazard.

Keep your home safe from fires

• Unplug electrical items at night and throw away faulty ones.

• Make sure your tree lights conform to the British Standards and unplug before you go to bed or go out.

• Never place candles near your Christmas tree or furnishings and never leave them burning unattended.

• Keep candles and matches out of the reach of children.

• Decorations can burn easily, don’t attach them to lights or heaters.

• Make sure your home has working smoke alarms and check them regularly.

• Keep escape routes free from obstructions.

• Make sure everyone in your home, including visitors, knows how to escape in case of fire and that they know where to find door and window keys.

• If you smell smoke or see a fire starting, leave the property immediately and call 999.

you can arrange a free home fire safety visit by calling 0800 028 4428.

It can be hard to keep your home warm during the winter as it is costly to keep the heating on all the time.

Keeping warm over the winter months can help prevent some health problems. If you are 65 and over and living in Southwark, you may benefit from the free services provided by the Keep Warm and Well hotline. Befrienders from the service will give information and advice about how to reduce fuel costs, stay warm and keep well. In the event of extreme weather, they will do emergency shopping for essentials so that you don't have to go out in the snow. Call 020 7099 3196 for more information.

Southwark Circle is a membership organisation that provides low cost handy person workers to help with practical tasks around the

home. This includes fitting draught excluders, hanging thicker curtains and clearing lofts for insulation which help keep homes warmer in colder months. To find out more call 0800 112 3441 or visit www.southwarkcircle.org.uk

Is there an older or vulnerable person in your community? Can you look out for them during extreme weather, by bringing them a hot meal and checking they are warm enough? Visit www.southwark.gov.uk/volunteering for more formal volunteering opportunities. People of all ages can get involved in helping their communities. The Y-volunteer project enables young people, aged 16 to 25, to give some of their time to help others and provides the chance to get involved in local issues. Visit www.whtvr.org.uk for more information.

Catherine McDonald

“Winter can be a joyous time with picture postcard snow scenes and festive celebrations with loved ones. But at the same time we’re doing all we can to help people keep warm, well and safe for the months ahead.”

Cabinet member for health and adult social care

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Recycling around the Christmas tree

Watch your waste

this Christmas with

our festive guide

to help you reduce,

reuse and recycle

be used again and again. Cut up old Christmas cards to make attractive gift tags for future presents. Reuse wrapping paper if possible, creased and ripped bits can be shredded to create protective cushioning for future gifts.

rECyCLE your Christmas waste. Christmas cards, cardboard from gifts, wine bottles, sweet and biscuit tins, jars and food cartons can all be recycled as part of your household recycling collection. If you have a brown bin you can compost all the Christmas dinner preparations and leftovers. Alternatively compost bins and wormeries can be purchased from £10 at our reuse and recycling centre, 43 Devon Street, SE15 (off Old Kent Road).

rEDuCE waste this Christmas and save money by giving away unwanted gifts to charity shops; this will help raise money for a good cause and keep your home clutter free. Remember to bring reusable shopping bags when doing your Christmas shopping, this reduces waste and ensures that family and friends can’t guess where presents have been purchased.

rEuSE items to help the environment over Christmas. 250 tonnes of Christmas trees are thrown out after Christmas in the UK. If you have a garden, buy a Christmas tree that has its roots intact so that it can be planted during spring time or buy an artificial Christmas tree which can

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www.southwark.gov.uk

Christmas RecyclingHanah

MaKE SPaCE fOr CHriSTMaS

Call our customer service centre on 020 7525 2000 to have free bulky waste

collected. This includes furniture, computer equipment, TVs and Christmas trees.

Focus Winter 2012/13

TOP TiPS fOr LEfTOVEr fOOD

• Ourrecyclingandwastepartner

Veolia Environmental Services will

continue to carry out household

waste collections over the Christmas

period; however there will be day

changes. For more information about

collection day changes please refer

to page 21. Also look out for either

a bin hanger or leaflet with the

collection day changes or visit the

Southwark Council website.

• BuyChristmaspresentsthatare

durable as breakable items are more

likely to end up in the bin.

• Removealldecorationsfromyour

Christmas tree before presenting it to

be recycled.

• Reusewrappingpaperand

remember wrapping paper coated in

foil or plastic cannot be recycled.

• Uneatenpotatoesandcabbagefroma

roast dinner can be turned into bubble

and squeak.

• Turnleftoverroastdinnersintodelicious

pie fillings.

• Freezepartyleftoversforeasy

lunchbox treats in the New Year.

If you are expecting a baby

or know someone who is,

real nappies are a great way

of doing what’s best for the

environment and for your

purse. Make it a New Year’s

resolution to use real nappies.

rEaL NaPPiES

Cllr Barrie Hargrove, cabinet member for transport, environment and recycling, said “All kinds of Christmas waste can be recycled using your blue box and bag, clear bag or recycling centre and we have worked with our recycling and waste partner, Veolia Environmental Services, to provide some quick handy tips for you. It’s easy to do so let’s recycle more together.”

NEED TO KNOW

Last Christmas my family and I made a point of putting our meal scraps and vegetable peelings in our brown bin to be recycled, and have kept it up through the year. It makes me feel good to know our food waste is being recycled.

Visit www.lovefoodhatewaste.com for seasonal ways to use leftovers

Visit www.southwark.gov.uk/recycling for more information on how to recycle

For more information on the national campaigns for Love food, hate waste and Real Nappies visit www.southwark.gov.uk

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Councillor Claire Hickson, cabinet member for communities and economic development said “Shopping locally is more important than ever given the current economic climate and it is the best way to make sure we have good local shops. The council supports local traders in a number of ways. This year we have given them £440,000 through our community restoration fund to help local businesses come up with new ideas for creating buzzing high streets in places such as Peckham and Bermondsey. We know there’s a strong sense of community spirit throughout our borough, and I would urge people to show their support for local traders and do as I plan to do this year and shop local.”

For more information about local shops and a full list of all Southwark markets visit www.southwark.gov.uk/markets

With the festive season upon us, take the stress out of your Christmas shopping by avoiding central

London and visiting Southwark’s local shops and markets.

Southwark offers a fantastic mix of Christmas markets, family owned independent shops and high street brands right on your doorstep. With only a few weeks to go until Christmas, local retailers are providing fantastic offers to get our shops buzzing over the festive period.

Southwark’s eclectic mix of independent stores provides the opportunity to find unique gifts for your family, friends and loved ones not available on the high street. Local butchers and greengrocers are also on hand to provide superb cuts of meat and locally grown vegetables, helping you to serve a spectacular Christmas feast.

With fantastic markets, boutiques and a mix of famous high street and local names, get your Christmas shopping in Southwark this year.

Where do you LOVE2SHOP in So uthwark? Tell us at facebook.com/southwarkcouncil or tweet us @lb_southwark #love2shop

Think local,

shop local this

Christmas

Winter 2011Life Winter 2011

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www.southwark.gov.uk

North Cross Road

Life Winter 2012/13

The Blue Market at the heart of Bermondsey has been providing quality goods at cheap prices to local people for decades. Stock up on all your festive needs from fresh food, Christmas cards to flowers. Open Monday to Friday from 9am to 5pm.

The Blue

The Blue – Southwark Park Road SE16

Ellie“I love the atmosphere at Borough Market. It’s the ultimate foodie paradise providing whatever you need from fruits, vegetables, olives, cheese, breads, cakes and much more. Christmas time at Borough Market is my favourite, I really enjoy having a warm mulled wine while shopping for a great Christmas dinner.” Borough Market, 8 Southwark Street, SE1. Opening hours vary.

This market is well known among antique enthusiasts from across the globe with a wide range of antiques from cutlery to furniture, silver, china and jewellery. With knowledgeable traders on hand to help you, you’ll find the perfect Christmas present this year. Open every Friday from 6am to 2pm. Bermondsey – Long Lane / Tower Bridge Road junction SE1

Bermondsey Square Antiques Market

A hidden gem in South London. Where else can you get organic sausages, freshly ground coffee, baked cakes, vintage clothes and handmade jewellery in one trip? The revitalised North Cross Road market has enjoyed vast popularity with local residents and visitors alike and is now open Monday to Saturday, opening times vary.

North Cross Road – off Lordship Lane and Crystal Palace Road SE22

Famous for being Charlie Chaplin’s birthplace and one of London's oldest, largest and busiest markets. East Street market provides a wide range of goods from fresh fruit and vegetables to clothes and toys. Opening hours vary.

East Street Market

East St – Walworth Road SE17

NEEd To kNoWPlease visit www.southwark.gov.uk/christmas for full listings of activities over the festive period.

For more information about markets and opening hours in Southwark please visit www.southwark.gov.uk/markets or call 020 7525 6000.

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How to...get ready for Christmas?

Christmas and the festive season can be a very expensive time of year with decorations, food and gifts all adding to

the cost of your everyday expenses. You don’t have to be left in debt with bills piling up when the festive season is over. With careful planning and budgeting you can still have a wonderful Christmas without breaking the bank and falling into debt.

There are many ways that you can save money at Christmas. Consider buying shop own brands as they can offer better value for money. We all tend to go a little crazy in the

supermarket and buy more food than will ever be eaten. Take some time to think and plan your menus over the festive season. Then you can make a list of what you need to buy, instead of wasting money on extra food that will only end up in the bin.

Be creative, get your children involved with making homemade presents and decorations as this can save you money and give them a fun activity to keep them occupied. Make your own Christmas cards or try your hand at jewellery making by stringing together beads.

Check out our top tips on how to stay on track of your festive expenses.

With Christmas around the corner, here are some useful tips to keep costs down while you prepare for the festive season

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www.southwark.gov.ukwww.southwark.gov.uk

2345

1Top tips

Life Winter 2012/13

I love the look of posh hampers, but not the price, so I buy inexpensive baskets and fill them with treats from my favourite local shops like Baldwins on Walworth Road, Maltby Street market, and The Cheese Block in East Dulwich. That way I can stay in budget, support local businesses and it makes a change from high street gifts.

Liz Pay your rentDon’t fall into arrears over the festive period, make sure you pay your rent on time

It’s easy to overspend on your festive celebrations, and it can be hard to stick to a budget while all of your bills pile up. More people fall into rent arrears at Christmas than at any other time throughout the year.We evicted 125 tenants and their families last year for non payment of rent. Don’t be one of them this year. Call us for help and debt management options.

Call 020 7525 2600 or visit www.southwark.gov.uk/rent

Are your outgoings more than your incomings? Work it all out, plan a budget and most importantly stick to it. Write a list before you go shopping and only buy what’s on the list. Smartphones have many apps that can help you with this.

Budget

Shop smartDo some research on where to get the best deals. If you shop online, you can often find good deals and easily compare prices. Remember to search for discount codes before you buy anything. Check out the local shops and markets for knick knacks that are great stocking fillers.

Get creativeIf you have a lot of presents to buy, why not organise a secret Santa? Make your own cards, and look online for some homemade and personalised gift ideas.

Try not to borrow money for Christmas, especially from loan sharks or by pay day loans as the interest rates can be extremely high. Visit www.southwark.gov.uk/moneyworries or www.southwarkcabservice.org.uk for more information on money worries. Southwark Credit Union can provide a secure safe current or savings account, loans and insurance call 020 7787 0770 or visit www.creditunion.co.uk

Avoid falling into debt

Wrapping paper, Christmas cards and decorations are usually on sale after Christmas so stock up on what you need for next year. Reuse gift bags and boxes and buy an artificial tree that can be used again and again.

Plan ahead

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We’re fully engaged with local life

Meet Rt Revd Christopher Chessun, Bishop of Southwark

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www.southwark.gov.uk

ThE RT REvd ChESSuN’SSouThWARk

What has your experience as the Bishop of Southwark been like so far?Since I became Bishop in 2011 it has been exciting and fulfilling but also challenging.

how does Southwark compare to any of the areas you've worked in before?The Diocese of Southwark is a very large area, stretching all the way from the Thames to Gatwick Airport, which includes all cultures and social groups from the very rich to the very poor. Previously, I was the Bishop of Woolwich and the Borough of Southwark formed part of my Episcopal Area, so I’ve had a relationship with this area for a good number of years now. It’s people that are the lifeblood of the local church and the local community. Their joys and sorrows are what really matter in our community life.

how do you think local churches can impact on local life? And how does the church try to engage with local residents?The Church of England is in the heart of every local community and so it is fully engaged in local life by being there and by helping to build community.

Following the riots of last year I launched Faith, Hope and Love – my Call to Mission which encourages everyone to consider how they can best reflect these values in their lives.

You recently took part in the F word event, based on forgiveness in the face of atrocity. What are your thoughts on forgiveness, especially during the festive season?The Christian faith is based on forgiveness. God forgives us our sins and it is a vital part of Christian life and witness that we must, therefore, be prepared to forgive others. We should remember this throughout the

year, but especially at this time, when we celebrate the birth of Jesus, who died so that our sins might be forgiven.

Everyone who attended the recent F Word discussion was profoundly moved by listening to Grace Idowu, who said she could not bring her son David back to life following his violent death but she wished to give life back to those who were responsible by being willing to forgive.

Southwark has a diverse community with a plethora of different cultures from around the world, how does the church cater to them all?The Diocese of Southwark offers a warm welcome to all cultures and aims to work with them all for the good of the community. Our great diversity is very visible in each parish community and in our congregations.

This year has been full of celebrations including the diamond Jubilee and the olympics within Southwark. What have been your favourite moments in the borough this year? The crowds, including children from the Cathedral School, greeting the Olympic Torch as it was carried into Southwark by Ade Adepitan racing over the Millennium Bridge. Secondly standing outside the cathedral on the day of the Diamond Jubilee River Pageant in very wet conditions, which in no way dimmed the spirit of celebration and gratitude for the Queen. Thirdly giving awards to young people in the borough in memory of Mayor Tayo Situ, who sadly died at the end of his year as Mayor of Southwark in 2011. Finally looking across the whole of Southwark from the top of The Shard on the day it was officially opened in July.

“ We offer a warm welcome to all cultures and aim to work with them all.”

Life Winter 2012/13

Southwark CathedralIt’s great that it is open every day for prayer.

South BankI enjoy walking along the riverfront and looking at all the people enjoying the borough.

InSpire at the crypt of St Peter'sI like that they host wonderful community gatherings in Walworth.

With Christmas almost here, what do you look forward to the most during the festive season?I value the opportunity to share the message of joy in our Carols and like me, so many people also enjoy this opportunity. In recent years we have had to double the number of Southwark Cathedral Carol services.

how will local churches be celebrating Christmas this year?There will be Carol services, Midnight Masses and joyous services in every church over Christmas. I will be in the cathedral for the Midnight Mass and taking services in a South London prison on Christmas morning.

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In the spirit of Christmas...Get more involved with your community and support those who are vulnerable and lonely during the festive season

Christmas can be a wonderful time of year to show our appreciation for those around us and spend quality time

with loved ones. Unfortunately for many people the holidays can be a very lonely and upsetting time of year especially for vulnerable and isolated people.

The festive season is a great time to make a difference in the lives of those who are alone and need extra help at this time of year.

It can be particularly difficult for older people to go food shopping and get out and about if the weather is very cold and snowing. You could pay a visit to your older neighbours to check they are comfortable well and warm.

While you’re doing all of your clearing up, why not donate unwanted warm clothes to local charities.

You could also pick up an extra gift and donate it to a local church, nursery or community centre to give out to local children in need.

Most charities rely heavily on volunteers and are always looking for people who would like to help, especially during the festive season. If you can spare some time you could become a volunteer for a local charity to support vulnerable people and offer befriending services for the elderly.

Give the gift of giving this year; it’s the best gift of all.

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www.southwark.gov.ukInfo Winter 2012/13

In the spirit of Christmas...

The Southwark People Care Association (SPCA) holds a free Christmas party and dinner every year on 25 December, for anyone who will be alone on Christmas Day. All are welcome to enjoy a full Christmas dinner and entertainment. The SPCA can provide door to door transport to and from Bacon’s College where the party will be held for anyone who lives in Southwark. You must book by Sunday 16 December if you need transport to and from the party, if not, you do not need to book. Otherwise you can just turn up on the day. For more information call 020 7703 2163 or visit www.southwarkpca.org.uk

You don’t have to be alone this Christmas

Adults with physical or learning disabilities, mental health needs, long term illnesses or those who depend on the support of another person can all potentially be victims of the various forms of adult abuse – physical, sexual, psychological, financial, neglect, discrimination, and institutional. Vulnerable adults can experience abuse in any setting by anyone including family, friends, carers and staff. It is everybody’s business to look out for vulnerable adults. If you think someone is being abused or you need advice please call Southwark Council on 020 7525 3324 or visit www.southwark.gov.uk/adultabuse

Don’t turn your back on adult abuse

Volunteer Centre Southwark – can help you find the right place to volunteer. For more information call 0800 018 5692 or visit www.volunteercentres.org.uk and www.southwark.gov.uk/volunteer

Dulwich Helpline and Southwark Churches Care – offer a range of activities and services, including befriending to older people who are on their own or feel isolated. For more information call 020 8299 2623 or visit www.dulwich-helpline.org.uk or www.southwarkchurchescare.org.uk

Y-volunteer – enables young people, aged 16 to 25, to give some of their time to help others and get involved in local issues. For more information call 020 7403 2444 ext 201 or visit www.whtvr.org.uk

NEEd To kNoW

At Dulwich Helpline and Southwark Churches Care we currently have over 300 volunteers supporting around 500 service users so volunteers are needed all year round, for befriending and social activities but also for things such as fundraising. At this time of year and during cold weather we always ask our volunteers to check that older people they are in contact with are well and have food.

Barbara

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Events calendarWinter 2012

Family friendly

Enjoy the festive season and beyond with performances, events and exhibitions

Festive Rhyme Timedate: Wednesday 19 December Time: 11am to 11.30amvenue: Dulwich Library, 368 Lordship Lane, SE22Admission: FreeTel: 020 7525 6227Web: www.southwark.gov.uk/christmasInfo: Come along and join in with our festive carol singing

Peckham Space Christmas art clubs date: to Thursday 20 DecemberTime: 11am to 5pm venue: Peckham Space, 89 Peckham High Street, SE15Admission: FreeTel: 020 7358 6945Web: www.peckhamspace.comInfo: A drop in art activity, for people of all ages. Help us decorate the tree in Peckham Square.

Cuming explore and play for under fives date: Thursday 13 December Time: Every Thursday between 10am and 11.15amvenue: The Cuming Museum, Old Walworth Town Hall, 151 Walworth Road, SE17 Admission: FreeTel: 020 7525 2332Web: www.southwark.gov.uk/cumingmuseumInfo: A world of ice, stories, songs and music from the Arctic and Antarctic.

Christmas Tree Festival date: Wednesday 12 to Sunday 16 DecemberTime: Varies venue: St. Giles Church, 81 Camberwell Church Street, SE5Admission: FreeTel: 020 7703 4504Web: www.musicatstgiles.comInfo: Local businesses, organisations and individuals are invited to sponsor and decorate Christmas trees which will fill the church with light and Christmas cheer.

Christmas market at The Scoop This free market is popping up from Thursday 13 to Sunday 16 December, 11am to 5.30pm at More London Place, SE1. It is the perfect place to do your Christmas shopping and it features a variety of gifts, crafts, indulgent treats and hot food stalls. Don’t miss out on some of London's best high end, handmade designer gifts at affordable prices. There will also be Christmas entertainment and craft workshops available. Visit www.morelondon.com or call 020 7403 4866 for more information.

Theatre Train Christmas performance date: Saturday 22 December Time: 1pmvenue: The Scoop, More London Place, SE1Admisson: FreeTel: 020 7403 4866Web: www.morelondon.comInfo: The Theatre Train seasonal show brings together a selection of the festive hits we know and love and perhaps some of those we had forgotten.

Cathedral Carol Servicedate: Sunday 23 DecTime: 6.30pm venue: Southwark Cathedral, London Bridge, SE1Admission: FreeWeb: cathedral.southwark.anglican.orgInfo: All are welcome to come and enjoy traditional carols by candlelight.

Santa’s Grottodate: to Monday 24 DecemberTime: Variesvenue: Dulwich Park, College Road, SE21Admission: £18 children, £5 adults (£4 reduction for families)Web: www.santasgrottodulwich.comInfo: Bring the children along to experience the joy of meeting Father Christmas and receive a gift. Parents are welcomed with a glass of mulled wine and mince pies. Santa visits must be booked online.

Urban Farmers Market date: Every Saturday Time: 10am to 2pmvenue: Camberwell Green, SE5Admission: FreeWeb: www.urbanfarmersmarket.co.ukInfo: Local businesses will be joining in with the regular farmers market on Saturday 22 December.

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www.southwark.gov.uk

Exhibitions

Theatre

Enjoy the festive season and beyond with performances, events and exhibitions

For more Christmas events visit www.southwark.gov.uk/christmas

Visit Santa's giant chair, have your picture taken and receive a free photo at Surrey Quays Shopping Centre, 43 Surrey Quays Shopping Centre Redriff Road, SE16 from Saturday 15 to Monday 24 December 2012. Santa will also be making special appearances to meet shoppers and collect Christmas lists on Saturday 15, Sunday 16, Friday 21, Saturday 22 and Sunday 23 December 2012.

Santa’s giant chair

Info Winter 2012/13

A Midsummer Night’s Dream date: to Saturday 15 DecemberTime: 8pm to 9.40pm venue: Blue Elephant Theatre, 59A Bethwin Road, SE5 0XTAdmission: £15, £10 concessionsTel: 020 7701 0100Web: www.blueelephanttheatre.co.ukInfo: A spellbinding and striking reimagining of this Shakespearean classic.

The Prince and The Pauperdate: to Sunday 13 JanuaryTime: 1.30pmvenue: Unicorn Theatre, 147 Tooley Street, SE1Admission: From £11Tel: 020 7645 0560Web: www.unicorntheatre.comInfo: Mark Twain’s classic tale of confused identities tells the story of what happens when one is mistaken for the other.

Merrily we roll alongdate: to 23 FebruaryTime: 3.30pm and 8pmvenue: Menier Chocolate Factory, 53 Southwark Street, SE1Admission: from £29.50Tel: 020 7378 1713Web: www.menierchocolatefactory.comInfo: Based on the play by Kaufman and Hart, Stephen Sondheim and George Furth’s musical charts the turbulent relationship between three friends, Franklin, Charley and Mary, over three decades.

Join the Peckham Party date: to Thursday 20 DecemberTime: Variesvenue: Peckham Space, University of the Arts London, 89 Peckham High Street, SE15Admission: FreeTel: 020 7358 9645Info: This exhibition is an opportunity to celebrate all things creative in SE15 as it exhibits artwork from people who have a connection to Peckham.

Cotman in Normandy and Victoria to Arcadia date: Thursday 10 JanuaryTime: 5pm to 9pmvenue: Dulwich Picture Gallery, Gallery Road, SE21Admission: £10Web: www.dulwichpicturegallery.org.ukTel: 020 8693 5254Info: A great opportunity to attend a late night opening of the gallery’s current exhibitions.

Sanja Ivekovic: unknown heroinedate: Friday 14 December to Sunday 24 FebruaryTime: 11am to 6pmvenue: South London Gallery, 65-67 Peckham Road, SE5Admission: FreeTel: 020 7703 6120Web: www.southlondongallery.orgInfo: The first exhibition in the UK of Croatian artist Sanja Ivekovic, tackling issues of female identity, consumerism and historical amnesia.

Birds, beasts and beyonddate: Tuesday 22 January to Saturday 18 MayTime: 10am to 5pmvenue: Cuming Museum, Old Walworth Town Hall, 151 Walworth Road, SE17Admission: FreeTel: 020 7525 2332Web: www.southwark.gov.uk/cumingmuseumInfo: The ceramic artistry of the Martin brothers is explored in a fascinating story of continual strife for artistic originality.

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PRIvATE FoSTERINg Private fostering is sometimes confused with fostering. A private foster carer is someone other than a parent or a close relative who cares for a child for a period of 28 days or more, in agreement with the child's parent. It is a legal requirement to notify the council of such an arrangement. We can help support you and advise on whether you can claim benefits under these circumstances.

Become a Southwark carer We’re looking for patient, caring and committed people to foster Southwark children

Southwark has one of the highest populations of looked after children (children in care) in London, a significant proportion of whom need to

be placed in both short and long term care. The children in Southwark who require fostering come from a variety of racial and ethnic backgrounds, but share a need for a loving, caring home.

Kim from Peckham started fostering with Southwark three and a half years ago and since then has fostered ten children in total. “Every child is different and each has their own

set of challenges when they first come to you. I’m currently caring for two brothers, both with behaviour issues and one of the boys when he first arrived wasn’t eating and was extremely underweight. However, being there to help the children and seeing the difference you can make to their lives is extremely fulfilling.”

Fostering can make a huge difference to a child's life so if you are considering fostering, make Southwark your first point of call. You’ll benefit from our dedicated team of social workers and an excellent training and benefit package.

NEEd To kNoW• Tofindoutmoreaboutfosteringcontactfostering@southwark.gov.uk

• Tonotifyusofaprivatefosteringarrangementcall08009520707orvisit www.southwark.gov.uk/privatefostering

Your age, ethnicity, sexuality and whether you're single or not isn’t important, but being able to provide a family setting that can offer Southwark’s looked after children a stable and supportive home during difficult times in their lives is.

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www.southwark.gov.ukInfo Winter 2012/13

Council services don’t stop just because it’s Christmas.

Christmas opening hours

Our customer service centre, on 020 7525 2000, is open 24 hours a day throughout the holidays. Outside normal working hours, out of hours services run as usual and staff will deal with all emergencies.

No collections will take place on Christmas Day, Tuesday 25 December, Boxing Day, Wednesday 26 December and New Year’s Day, Tuesday 1 January 2013

REAL ChRISTmAS TREE CoLLECTIoNS If you have a brown bin, real Christmas trees can be collected as part of your food and garden waste collection. Please remove all decorations and the pot then present your Christmas tree next to your brown bin.

If you do not have a food and garden waste collection, we can provide a one off collection for real Christmas trees. To organise this please contact the customer service centre on 02075252000oremailenvironment@southwark.gov.uk

We have also set up temporary Christmas tree collection points, which are located at the following places around the borough• Reuse and recycling centre, at Devon Street,

(off Old Kent Road) SE15• Belair Park Gallery Road, SE21• Peckham Rye Park, Strakers Road, SE15• Southwark Park, Gomm Road, SE16

RuBBISh ANd RECYCLINg CoLLECTIoN SERvICES

Revised clear bag collections service

Normal collection day Revised collection dayMon 24/12/2012 Mon 24/12/2012Tue 25/12/2012 Thur 27/12/2012Wed 26/12/2012 Fri 28/12/2012Thur 27/12/2012 Sat 29/12/2012Fri 28/12/2012 Sun 30/12/2012Sat 29/12/2012 Mon 31/12/2012Mon 31/12/2012 Wed 02/01/2013Tue 01/01/2013 Thur 03/01/2013Wed 02/01/2013 Fri 04/01/2013Thur 03/01/2013 Sat 05/01/2013Fri 04/01/2013 Sun 06/01/2013Sat 05/01/2013 Mon 07/01/2013Mon 07/01/2013 Tue 08/01/2013Tue 08/01/2013 Wed 09/01/2013Wed 09/01/2013 Thur 10/01/2013Thur 10/01/2013 Fri 11/01/2013Fri 11/01/2013 Sat 12/01/2013Sat 12/01/2013 Sun 13/01/2013Mon 14/01/2013 Normal collection days resume

Revised alternate week collections of refuse, recycling, weekly food and garden waste

Mon to Fri collection.Normal collection day Revised collection dayMon 24/12/2012 Mon 24/12/2012Tue 25/12/2012 Thur 27/12/2012Wed 26/12/2012 Fri 28/12/2012Thur 27/12/2012 Sat 29/12/2012Fri 28/12/2012 Sun 30/12/2012Mon 31/12/2012 Mon 31/12/2012Tue 01/01/2013 Wed 02/01/2013Wed 02/01/2013 Thur 03/01/2013Thur 03/01/2013 Fri 04/01/2013Fri 04/01/2013 Sat 05/01/2013Mon 07/01/2013 Normal collection days resume

For more information on opening hours and ways to pay visit www.southwark.gov.uk

INComE CoLLECTIoN CASh oFFICE oPENINg TImES

date opening timesMon 24 Dec 2012 ClosedTue 25 Dec 2012 ClosedWed 26 Dec 2012 ClosedThur 27 Dec 2012 8.30am to 4pmFri 28 Dec 2012 8.30am to 4pmMon 31 Dec 2012 ClosedTue 1 Jan 2013 ClosedWed 2 Jan 2013 8.30am to 4pmThur 3 Jan 2013 8.30am to 4pmFri 4 Jan 2013 8.30am to 4pm

After all the festivities, don’t forget you can get active and burn some calories at Southwark leisure centres. Centres will be closed on Christmas Day, Boxing Day and New Year’s Day. You can check opening hours online at www.southwark-leisure.com

Friday 21 December 2012 is the last day that you can pay your council bills like council tax and housing rent etc in cash offices before Christmas Day (25 December 2012).

You can still pay by cash and chip and pin debit card for some services like; council tax, housing rent, housing garage rent and non residential fees and charges for adult health and social care by using your customer payment swipe card at any Pay Point (cash only), Post Office (debit card and cash only) or pay online.

One stop shops and housing service officesOpen as usual on Monday 24, Thursday 27 and Friday 28 December 2012, from 9am to 5pm. We will be closed on Tuesday 25, Wednesday 26 December 2012 and Tuesday 1 January 2013.

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If you would like a copy of Southwark Life in large print or audio format

please ring 020 7525 5000 or visit www.southwark.gov.uk/southwarklife

Getting in touch

Main switchboardtel: 020 7525 5000web: southwark.gov.uk

Adult social careweb: southwark.gov.uktel: 020 7525 3324

Adoption and fostering recruitmentweb: southwark.gov.uk/adoptionweb: southwark.gov.uk/fosteringtel: 0800 952 0707

Benefits (housing and council tax)web: southwark.gov.uk/benefitstel: 020 7525 1880

Building controlweb: southwark.gov.uk/buildingcontroltel: 0845 600 1285

Business ratesweb: southwark.gov.uk/businessratestel: 020 7525 5505

Child protectiontel: 020 7525 1921web: southwark.gov.uk

Customer service centreweb: southwark.gov.uk/csctel: 020 7525 5000

Education and learningweb: southwark.gov.uk/educationtel: 0845 600 1284

Elections and votingweb: southwark.gov.uk/electionstel: 020 7525 7373

Environment(recycling, rubbish, parks)web: southwark.gov.uk/environmenttel: 020 7525 2000

Family information serviceweb: southwark.gov.uk/familyinfotel: 0800 013 0639

Fraudweb: southwark.gov.uk/fraudtel: 0800 052 1010

Housing repairsweb: southwark.gov.uk/housing tel: 0800 952 4444

Libraries, museums and leisure centresweb: southwark.gov.uk/culturetel: 020 7525 2000

Parkingweb: southwark.gov.uk/parkingtel: 0800 138 9081 / 0844 800 2736

Registration servicesweb: southwark.gov.uk/registrartel: 020 7525 7651Textphone/minicomtel: 020 7525 3559

Planningweb: southwark.gov.uk/planningtel: 020 7525 5403

Online paymentsweb: southwark.gov.uk/payforit

Online applicationsweb: southwark.gov.uk/applyforit

Online reportingweb: southwark.gov.uk/reportit

Consultationsweb: southwark.gov.uk/consultations

Your guide to contacting Southwark Council

our top web addresses and numbers are:

By post Southwark Council PO Box 64529 London SE1P 5LX

By email csc@southwark.gov.uk

Online details on all other services, latest news and events at www.southwark.gov.uk

Face to face visit one of our one stop shops

Walworth one stop shop 151 Walworth Road, SE17

Peckham One Stop Shop Ground floor Peckham Library 122 Peckham Hill Street, SE15

MySouthwark customer service point 11 Market Place, Southwark Park Road, SE16