Sourcing User Guide - Oracle · 2017-11-03 · Oracle Taleo Enterprise Sourcing User Guide Chapter 1 Getting Started 1 1 Getting Started Getting Started About Oracle Taleo Sourcing

OracleTaleo EnterpriseSourcing User Guide

Release 17

Taleo Enterprise Sourcing User Guide

Part Number: E89352-01

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Authors: Taleo Information Development Team

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Oracle Taleo EnterpriseSourcing User Guide

Contents

Preface i

1 Getting Started 1

About Oracle Taleo Sourcing 1

About this Guide 3

Access Oracle Taleo Sourcing 4

User Accounts and Settings 9

2 Jobs Module 17

Job Search 17

Job Sharing and Referrals 22

Widget Creation and Sharing 24

3 Promote Jobs Module 29

Promote Jobs Module 29

4 Manage Landing Pages Module 46

Manage Landing Pages Module 46

5 Facebook Jobs Application 55

Facebook Jobs Application 55

6 Analytics Module 59

Analytics Module 59

7 Frequently Asked Questions Section 69

Frequently Asked Questions Section 69

8 Glossary 70


Glossary 70



Preface

i

Preface

PrefaceThis preface introduces information sources that can help you use the application and this guide.

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Chapter 1Getting Started

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1 Getting StartedGetting Started

About Oracle Taleo SourcingOracle Taleo Sourcing (Sourcing) is a web-service portal for organizations offering talent acquisition services such ascareer sites, job postings, job promotion campaigns and messages, employee referrals of candidates and applications.

Sourcing integrates with social media channels (such as Facebook, LinkedIn or Twitter), recruiting and career applicationssuch as Oracle Taleo Enterprise (TE) or Oracle Taleo Business Edition (TBE), and other Applicant Tracking Systems(ATSs).

The site mode can be set to function as:

• A job site for external candidates to look for jobs, apply, and review their profile and submissions.

• A site for internal users to use the job sharing and referral features.

• Both of the above.

Site preferences can also be set to support Sourcing as:

• An internal employee job site.

• An alumni job site.

• Both of the above.

ConfigurationConfiguration settings for these features are listed in the following table.

The table presents configuration settings for Site Mode.

Setting

Name Location

Site Mode [Sourcing] Administrator login > [Home Page] Settings(Name) > Configuration > Site Builder > Edit Site Settings> General

Site Preference [Sourcing] Administrator login > [Home Page] Settings(Name) > Configuration > Company > Application



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User Interface (UI) ElementsThese user interface elements are present on the Sourcing user pages for administrators, recruiters, employees, alumniand other end-users.

The table presents user interface elements.

UI Element Description

Buttons (e.g. Manage Landing Pages or Get NewEmployees)

Use to perform a system action or run a process. Some have associated textdescribing the action or process.

Checkbox and Checkmark Checkboxes are for selecting from a group of options. Checkmarks indicate a value isselected.

Down Arrow (Triangle) Click to view a dropdown list of options.

Gear icon Click to configure an element (e.g. upload a video).

Gray text Provides a brief description of the associated setting, action or process. Text is read-only and not editable.

Information icon (i) Provides explanatory information for the associated field(s).

Link Text (underlined when you hover over it) Click to open another page, modal or other feature.

Magnifying Glass icon Indicates a search criteria entry area or field.

Modal Some links or buttons trigger the opening of a popup window or dialog, termed amodal. The modal window is a child window that requires you to interact with it beforeyou can return to operating the parent application. Use a modal to perform text entry,data entry, or select options or values, in support of the function from which the link orbutton originated.

Pencil icon Use to initiate editing of a configuration setting or text entry into a text area. InConfiguration usually leads to a text box or selector, with Save and Cancel options.Longer text boxes are scrollable.

Plus and Minus signs Click to maximize or minimize a feature, respectively.

Social Channel icons Identify a link to a particular social network channel (e.g. Facebook, Twitter, LinkedIn orWeibo).

Tags (NEW, HOT, STAR) Indicate a system or user tagging of an item (e.g. NEW for a new job, HOT for animportant job, STAR for a job you want to track).

Text field with date Some text entry fields display a calendar selector when you click in them. Use to entera date in the format dd/mm/yyyy.

Text field with selector Some text entry fields display dropdown selectors when you click in them, presenting alist of options to choose from.



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Text field with plus sign Indicates to use the field to add a value by entering text.

Toggle button Use to turn a setting or feature on or off.

X button Use to close a window or modal.

About this GuideThis guide documents the Sourcing views and product functionality available to customer users with administrator,recruiter and other access roles.

Sourcing allows administrators and recruiters to easily and effectively share your company’s open jobs with youremployees, alumni and other followers, through referrals, direct-marketing emails and social networks.

Administrators can use the following functionality to promote your organization's open jobs:

• Category, Location and Custom Landing pages.

• Job List, Search Bar, and Email Signup widgets.

Administrators and recruiters can also promote your organization's jobs with this wide array of tools:

• Automated Referral Marketing (ARM) campaigns.

• Referrals On-Demand (ROD) campaigns.

• Social Jobs Distribution (SJD) campaigns.

• Talent Community (TC) messages.

• Facebook Jobs application.

The administrator and recruiter roles also feature comprehensive Analytics, empowering them to track and analyze all siteactivity.

Employees, alumni, referrals and other Sourcing followers can:

• Search the site for jobs.

• Apply for jobs.

• Share job postings with their friends.

Users of all types can view online Help in the form of Frequently Asked Questions (FAQs). The Help content available to aperson is role dependent.

Chapters in this guide cover each of these main modules and sections. A Glossary is included to help explain importantterms and acronyms.



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Navigation PathsThis guide provides navigation paths to key features, especially in reference to configuration settings and performingtasks.

A shorthand convention is used to present navigation paths. For example:

[Sourcing] Administrator login > [Home page] Search > [Job Search page] Create a Widget > [Configuration] [Widgets].

Where:

• The complete navigation path is bolded.

• Terms in brackets (e.g. [Sourcing] or [Configuration]), indicate UI elements for which no user action is required,but provide landmarks for the user to identify where they are in the system.

• Terms not in brackets (e.g. Search or Create a Widget), indicate UI elements for which user action is required,such as clicking a link or button.

• Right arrows indicate a move to the next step in the path.

Access Oracle Taleo Sourcing

Sourcing Portal PageThe Portal page provides end-users, both registered and unregistered, access to your organization's main job postingsand the ability to search your site for additional job postings. Internal users, such as administrators and recruiters, canalso log into Sourcing and use its job posting and sharing functions. Other end-users can register with the site, and log into view and edit their user settings.

Forgot Password Function Available at Sign In

If you've forgotten your password, click the Forgot Password link during the login process and enter your email address.You'll receive an email message with instructions on how to set up a new password.

Portal Page

The Portal page serves as the basic job search front-end for all users when not yet logged in, both registered andunregistered. It also serves as the Home page for a logged in user, with the same general layout, displaying a subset ofthe available functionality based on their access role. Features which may be available to users on the Portal or Homepage are summarized in the following table. The exact features you see depend upon whether you are logged in, youraccess role and your organization's implementation:

The table presents user interface elements on the Portal page.


Header Contains informational elements such as Company Logo, Our Products, Our Solutions, About Us,etc.



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Navigation bar Contains navigation links to Sourcing's main modules: Jobs, Promote Jobs, Analytics, Help(FAQs), Configuration, User Settings, and social channel sign-in (e.g. Facebook, LinkedIn, Twitteror Weibo).

Jobs Click to return to the main portal/home page from the other pages in the site. From this page userscan view featured jobs, job shares, and search the site for more job postings. Available to mostusers.

Promote Jobs Click to access the Promote Jobs page, from where you can manage job posting campaigns suchas: Automatic Referral Marketing, Referrals On-Demand, Social Jobs Distribution and TalentCommunity messaging. Available to administrators and recruiters.

Analytics Click to access the Analytics module and view data about your site's activity. Available toadministrators and recruiters.

Help (FAQ) Click to view Frequently Asked Questions content. Available to users of all types. Help/FAQcontent is role dependent.

Rewards Click to view your organization's employee referral bonus policy, who is eligible and potentialbonus amounts.

Account Settings (Your Name) Click to view and edit you account settings, including:

• Settings for your Unique Referral Link, User Info, Interests, Password Reset, SocialNetworks, Email Job Alerts and Privacy.

• Configuration settings for the site (administrators only).

• Invite a Recruiter (administrators only).

• Manage My Channels (administrators and recruiters).

• Sign Out.

Social Channel icons Click to access your social network accounts (Facebook, Twitter and LinkedIn). You must firsthave a valid social network account.

Promotional (Promo) Text Text promoting you organization's jobs or messages. (Promo text is editable by administratorsin the dictionary editor. It can be contextualized by role, so if you are an administrator, recruiter,employee or guest you see different text.)

Manage Landing Pages Click to access the Manage Landing Pages module. Available to administrators.

Sign Up Use to set up an account to be able to refer jobs, either by signing in with one or more of yoursocial networks (Facebook, Twitter or LinkedIn), or by signing up with your email address. Sign Upand Sign In buttons only display on sites configured as Referral Only. There is also a configurationoption for Administrators to hide these buttons behind and Are you an employee? link.

Sign In Use to sign into your account. Internal users with administrator or recruiter privileges use thisfeature to access the management functions within Sourcing. Sign Up and Sign In buttons onlydisplay on sites configured as Referral Only. There is also a configuration option for Administratorsto hide these buttons behind and Are you an employee? link.

Sign Up for Job Alerts Use to sign up for job alerts sent to you by email; based on the job interests, locations and alertfrequency you specify.



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Search for Jobs Use to enter criteria to search the site for more jobs, based on keyword and location.

• Click on the Keyword field to view and select from a list of the top five job categories.

• Click on the Location field to view and select from a list of the top five job locations.

• For either field, type in the beginning few letters of a keyword to produce an auto-completelist of values.

For more information see the Job Search section of this guide.

Search button Use to initiate a search for more jobs, based on keyword and location. Opens the Job Searchpage, providing access to its filtering capabilities.

For more information see the Job Search section of this guide.

Featured Jobs Use to view a list of open jobs tagged by recruiters as New or Hot. You can also:

• View summaries of the featured jobs.

• Click the View All New or View All Hot links to filter for all available hot or new jobs withinSourcing.

• Click a job title to open the Job Details page. From the Job Details you can view the jobdescription and related information, and apply for the job.

• Click a job location to view a list of the jobs for that location.

My Profile section To the right of the Featured Jobs section. If you are not logged in, and the site mode is set up as ajob site, the My Profile section displays the following:

• Text stating "Create and manage profiles for future opportunities."

• The Go to Profile button. When you click the button you are directed to a sign in modal. Ifyou have no account you are provided the option to Sign Up.

If you are logged in, the section displays your account name and a circular personal image, ifprovided. If no image is uploaded the default is a generic silhouette. The Go to Profile link targetscareer sections configured for your Sourcing privilege class, or role, and you will be directed to theappropriate profiles based upon those privileges. The section also displays your personal sharinginformation with the total number of:

• Links Shared - Click the link to view a modal detailing the links you have shared.

• Clicks - Click the link to view a modal detailing the clicks on your referrals.

• Candidates - Click the link to view information about the applications completed by yourreferrals.

My Submissions section To the right of the Featured Jobs section. If you are not logged in, the My Submissions sectiondisplays the following:

• Text stating "Track Your Opportunities."

• My Submissions button. When you click the button you are directed to a sign in modal. Ifyou have no account you are provided the option to Sign Up.

If you are logged in, the section displays information about your applications. The My Submissionslink targets career sections configured for your Sourcing privilege class, or role, and you will bedirected to the appropriate submissions (external and internal) based upon those privileges.



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Top Referrers Use to view a summary the top referrers for your site. They are those users who are most activein terms of sharing jobs and the results those job shares generate. Top Referrers are scored usingthese criteria:

• Job Shares.

• Clicks resulting from job shares.

• Apply starts from job shares.

Each criterion is weighted according to your preferences; weights can be configured by OracleAdministrators. In order to be eligible as a Top Referrer, users must meet a configurable minimumQualifying Score.

Previous Job Searches Use to view a summary of your recent job searches.

Activity Feed Use to view total number of job posting shares for your site from launch to today.

The latest activity appears in chronological order.

Site Map Use to view a list of the pages in the site with direct links to open the pages.

Signing Up as a User (Referral Site Mode)

PrerequisitesYou want to sign up for Sourcing to refer jobs as an employee, alumnus or guest.

Site mode must be set up for Referrals.

[Sourcing Portal page]

Steps1. Click Sign Up at the upper right corner of the page.

The Sign Up modal opens.

2. Choose whether to sign up through a valid social network account, or with your email address.

For this task we assume you are signing up with your email address.

3. Click Sign Up with Email.The Submit Your Information modal opens.

4. Enter your signup information.

a. Enter your First and Last Name, Email address and Password (twice to confirm).

b. Select the applicable option to indicate whether you are an employee, alumnus or other.

5. Click Sign Up.

ResultYou are signed up for Sourcing. The exact functionality you will see when you log in depends upon your access privilegesand your organization's implementation.



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Signing Up as a User (Job Site Mode)

PrerequisitesYou want to sign up for Sourcing to use it as a job site, and be able to review your profile and submissions.

Site mode must be set up as Job Site.


Steps1. Click Go To Profile at the right side of the page.

The Sign Up modal opens.

2. Use the option to sign up as a new user.

3. Enter your signup information: First and Last Name, Email address and Password (twice to confirm).

4. Click Sign Up.

ResultYou are signed up for Sourcing as a job site, and can use our login credentials to enter, edit and review your profileand submissions. The exact functionality you will see when you log in depends upon your access privileges and yourorganization's implementation.

Signing into Sourcing

PrerequisitesYou must first have been provided, or signed up for, an account.


Steps1. Click Sign In at the upper right corner of the page.

The Sign In modal opens.

2. Optional. If you don't remember password click the Forgot Password link, enter your email address, andthe system will send you new password information.

3. Enter your login credentials.

• You can choose to log in via one of your social network accounts (Facebook, Twitter orLinkedIn), or to Sourcing directly.

• As an internal Administrator or Recruiter you will most often sign in directly to Sourcing. Oneexception is when you are acting as an Administrator to install and set up a Facebook JobsApplication.

• For this task we assume you are logging into Sourcing directly.

4. Enter your Email address and Password.

5. Click Sign In.



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ResultYou are signed into Sourcing. The exact functionality you see depends upon your access privileges and yourorganization's implementation.

Signing Up for Job Alerts

PrerequisitesSourcing sends job alert emails to users who want to receive them.

You want to sign up for Sourcing job alerts (no login account needed).

[Portal page]

Steps1. Click Sign Up for Job Alerts at the upper right corner of the page.

The Sign Up for Job Alerts modal opens.

2. Enter your First and Last Name, and Email Address.

3. Click on Interests, Locations and Company and select values for each.

4. Select an interval for job alerts to be emailed to you.

5. Click the checkbox to acknowledge the Terms and Conditions.

6. Click Signup.

ResultYou are signed up to receive Sourcing job alerts relevant to your selected interests, location and company; for the intervalindicated.

User Accounts and Settings

User AccountsA user account is needed for administrator, recruiter and front-end users of Sourcing to log into the application through thePortal page.

Administrator accounts are set up by Oracle. To perform configuration, branding and integration work on yourorganization's Sourcing zone, submit a service request to Oracle to have Administrator role privileges assigned to you.

Recruiter accounts are set up when an administrator sends an Invitation to Recruiter email to a potential recruiter, andthe recruiter follows the link in the email and completes the registration process.

Front-end user accounts are allowed when the Site Mode is set to Referrals. They are created when a potential user(e.g. employee or alumni) clicks the Sign Up button from the Portal page and completes the registration process.



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• The Email Domains configuration setting enables a check of a user's login email address against yourorganization's email domains to verify whether the user is an employee.

• The Choose Relationship configuration setting requires registrants to select their relationship to the companyduring the registration process.

• If Choose Relationship is enabled, the Employee Number Validation configuration setting requires registrants toinput their Employee Number when selecting an Employee relationship.

Generally, users with accounts log into Sourcing using the Sign In button on the Portal page. Employees can also accessSourcing these ways:

• If the Partially Log in Trusted Referrers configuration setting is enabled, employees who are trusted referrers, andare navigating in from recruiter emails, get partially logged in as likely users. This allows them to access Sourcingto refer a candidate without signing in, and still get referral credit.

• Employees can sign in through Twitter, Facebook or LinkedIn, and access Sourcing without the need for aseparate login and password.

Single Sign On (SSO)

Sourcing supports Single Sign-On (SSO) as an option for a customer’s employees to gain access to the application fromwithin their network, without the need for credentials. This means an SSO process for employees to access Sourcingfrom the customer’s network, not SSO between Sourcing and other applications. Additional implementation by Oracle isrequired, and at additional cost. Contact your Oracle services or support representative for details.

ConfigurationConfiguration settings affecting user accounts are listed in the following table.

The table presents configuration settings affecting user accounts.

Settings

Name Location

Invite a Recruiter [Sourcing] Administrator login > [Home page] Settings(Name) > Configuration > Users > Recruiters

Email Domains [Sourcing] Administrator login > [Home page] Settings(Name) > Configuration > Company > Company URLs

Choose Relationship [Sourcing] Administrator login > [Home page] Settings(Name) > Configuration > Users > Registration

Employee Number Validation [Sourcing] Administrator login > [Home page] Settings(Name) > Configuration > Users > Registration

Partially Log In the Likely User [Sourcing] Administrator login > [Home page] Settings(Name) > Configuration > Users > Login



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User SettingsUse the Settings area to update your user account information and personal settings, connected social channels, jobalerts, privacy settings and more. Depending upon your role, you may also have access to functions such as Invite aRecruiter, Manage My Channels and Sign Out.

To access Settings first sign into Sourcing from the Portal page. Once you are signed in the Settings link displays on theright side of the Home page header. The link has your username for a label. Click the link to display a dropdown menuwith a list of available options, which can include:

• Configuration

• Settings

• Invite a Recruiter

• Manage My Channels

• Sign Out

Note: The settings and functions available to you depend upon your user role and your organization'simplementation. Various combinations of this functionality are available to administrators, recruiters, employees,alumni and referrals. Depending on your role and Sourcing configuration, you may only see a Settings buttoninstead of the full drop-down menu.

Settings

Use the Settings page to view and/or update your:

• Unique Link

• User Info

• Interests

• Password Reset

• Social Networks

• Email Job Alerts

• Privacy

The Unique Link section displays your referral link, which you can send to friends and other potential candidates viaemail or social network(s). You can copy the full URL and share it; or you can click Get Short Link, copy the short URLand send that to friends and candidates. (Short URLs allow otherwise long web addresses to be referred to in a Twittertweet, for example.) If a candidate uses your link to search for a job posting and start an application via Sourcing, you willautomatically be listed as the referrer.

The User Info section displays your current user information, if any. Update your information by entering free text or usingthe dropdown menus in the fields provided. In the Language/Locale and Timezone fields you can select your country andtimezone. Selecting a locale will allow you to view Sourcing in the language associated with that particular country. Noupdates to your account will be made until you click the Save User Info button.

Use the Interests section to tailor the jobs that are sent to you by entering your Interests, Locations and Companies. Clickon the fields to view and select options in a dropdown selection list. Save your changes. Based upon your selections,Sourcing will include jobs relevant to your interests each time it generates an automated email to you.



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Use Password Reset when you know your password but want to change it. To change your login credentials type in yourcurrent password, then enter and confirm a new password. Save your changes.

Note: This is not the same as the Forgot Password function available at Sign In. If you've forgotten your password,click the Forgot Password link during the login process and enter your email address. You'll receive an emailmessage with instructions on how to set up a new password.

Use Social Networks to enter and update any Facebook, Twitter or LinkedIn accounts that you want connected withyour Sourcing user account. To connect a new social channel, click Connect next to the desired social channel icon. Thisopens a modal from which you can authorize the connection. Click Disconnect for any currently connected social channelto rescind authorization for the connection with Sourcing.

Use Email Job Alerts to choose whether or not to receive email job alerts from the system. Click the checkbox to receiveemail job alerts and clear it to opt out. If you opt in, you can receive job alerts at the email address tied to your account oranother preferred email address. Save your changes.

Use Privacy to choose whether or not you want your account to appear in the Activity Feed and the Top Referrerssection. Select the checkbox to allow publishing of your activity to the Activity Feed and Top Referrers section. Clear thecheckbox to opt out. Save your changes.

On the Settings page you can also view the Top Referrers and Activity Feed boxes.

Invite a Recruiter

Administrators can use this feature to open a modal from which you can invite a colleague to sign up for Sourcing. Enteran email address, click Send, and the system will generate an invitation email. Your colleague will be able to click a link inthe email to register for a Sourcing account with recruiter privileges.

Manage My Channels

Use the Manage My Channels link to open the page of the same name. From this page you can manage your connectedsocial channels (e.g. Facebook, Twitter, Linked or Weibo).

Sign Out

The Sign Out feature is for a logged in user to end their session and log them out of Sourcing.

User Language SettingsSourcing is available to customers in several supported languages. The default language, and language activation foryour organization's implementation, are configured by an administrator. Individual language preference is set by eachuser.

All supported language translations are loaded into the system as a default. Administrators configure the default languagelocale for Sourcing, and the active languages/locales available to users of the application. Each Sourcing locale has acorresponding Recruiting language. Sourcing will display the locale names in the local language, e.g. English, Deutsch,Espanol, etc. Depending upon the configuration, all or a subset of the supported languages may be available to users.Users can set their language preferences during registration, and with their user settings.



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Language Toggle

There is a language toggle available on all pages of Sourcing that allows all users to clearly see the languages availableto them and to change that language in their user interface. This language toggle only displays if there are two or morelanguages, or locales, enabled in the system. If there is only a single locale, there are not different locale choices, so thelanguage toggle does not display in the UI.

On the Job Details page, the locales enabled on the language toggle are limited to the languages that are enabled on thatspecific requisition. If there is a delta between the number of locales enabled in Sourcing and the number of languagesenabled on this requisition in Recruiting, a message indicating this displays next to the language toggle.

Browser Language Determines Session Language



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Sourcing automatically presents the Sourcing site in the users expected language using their browser language. Thisallows users to experience Sourcing in their expected language without having to change the language with the newlyintroduced language toggle.

Sourcing loads into the user’s browser and is able to identify the language configured for that browser. If that language isan active locale in Sourcing then the system is able to show Sourcing in that language. If the browser’s language is not anactive locale in Sourcing, the system will then show Sourcing in its configured Default Locale. If there is no Default Localeconfigured, Sourcing is presented in English-US.

Note: Once a user authenticates, their personal locale preference in their settings supersedes their browserlanguage settings.

Language Settings for Users

Language-related user settings and functions are listed in the following table.

The table presents language-related user settings and functions.

Language Setting or Function

Name Description Location

Language Locales inRegistration

Administrators can control the display of the Localefield when a user is registering on Sourcing. It isoff by default. Turning it on adds Locale to theuser registration page. When registering, the userindicates their preferred language locale (country) toview Sourcing in the language associated with thatparticular country.

[Sourcing] Initial user login > Registrationmodal

Language/Locale End-users can choose their preferred language localeto view Sourcing in the language associated with thatparticular country. If a user selects a language, theapplication will display in that language.

[Sourcing] Users login (all) > [Home page]Settings (Name) > Settings > User Info

Job Language Indicator (Globeicon)

When multiple languages are used for a jobrequisition, a Globe icon is displayed. A user canhover their mouse over the icon to display thelanguages activated for the requisition. When onlyone language is used for a requisition, the name ofthe language is displayed and there is no Globe icon.

[Sourcing] Administrator or other user login> [Home page] Jobs

Manage My ChannelsAdministrators and recruiters use the Social Channels page to manage connections from Sourcing to their Facebook orTwitter social channels, from a single location. This is similar functionality to that for the Send Jobs to Fans and Followerspage in Social Jobs Distribution.

Access the Social Channels page from the User Settings (Name) link, by clicking the Manage My Channels option. Usethe page to:

• Access functionality to install the Facebook Jobs Application.



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• In the Manage My Social Channels section add or remove pages, edit privacy settings, and view your pages.(Connected pages are presented on cards.)

You can also view your Profile block and the Activity Feed.

Managing Social Channels

PrerequisitesYou should have an existing account with social networking sites Facebook or Twitter.

If not, you can use this module to sign up for accounts.

[Sourcing] Administrator or recruiter login > [Home page] User Settings (Name) > Manage My Channels

Steps1. Already connected Facebook pages or Twitter accounts display on cards in the social channel

management area at the center of the page.

If you have no Facebook pages or Twitter Accounts, you can create accounts by following the stepsbelow.

If no pages or accounts are connected (available in the list), you can add pages for your existing pagesor accounts by following the steps below.

2. To create an account, or to add an account to connect to, click the card for either Add Facebook Pageor Add Twitter Account.

In this example we'll assume you choose to click the Add Twitter Account card.

3. The Twitter Authorize and Application modal opens.

a. The modal displays read-only information about Oracle Taleo Sourcing.

b. Optional. To create a new Twitter account click the Sign Up for Twitter link, complete theinformation required on the Join Twitter Today modal, and click Create My Account. Thenproceed to substep c.

c. On the Twitter Authorize an Application modal, enter your Username or Email address, andPassword for the Twitter account. Then click Authorize App.

ResultA card for the connected account displays in the social channels management section of the Manage My Social Channelspage.

From the Sourcing application you will be able to read tweets from your timeline, see who you follow and follow newpeople, update your profile, and post Tweets.

You will not be able to access your direct messages, or see your Twitter password.

You can revoke access by the Sourcing application at any time from the Twitter account's Settings page, on theApplications tab.

Next Step



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To remove connected pages or accounts, edit privacy settings, and view your pages, use the applicable card for thealready connected account (located in the social channel management area at the center of the page).


Chapter 2Jobs Module

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2 Jobs ModuleJobs Module

Job Search

Home Page Job SearchThe Home page presents the Sourcing core functionality for logged-in users. It provides quick access to the open jobs foryour organization through the Featured Jobs, Job Search, and Previous Job Search sections.

The Home page has the same general layout as the Portal page. It displays for a user a subset of the availablefunctionality based on their access role. Job Search features which may be available to users on the Home page aresummarized in the table below. The exact features you see depend upon your access role and your organization'simplementation.

The table presents user interface elements on the Home (Jobs) page.


Featured Jobs Use to view summaries of featured jobs, which are those tagged by recruiters as New or Hot. Youcan also:

• View job summaries.

• Click View All New or View All Hot links to filter the list.

• Click a job title to view the job details and description. From the job details you can apply forthe job.

• Click a job location to view a list of the jobs for that location.

Job Search Use the Job Search section to search the site for more jobs, based on keyword and location:

• For either field, you can type in the beginning few letters of a keyword or location to producean auto-completed list of matching values. Select a value.

• Or click on the Keyword field to view and select from a list of the top five job categories.

• Or click on the Location field to view and select from a list of the top five job locations.

When you click Search, the Job Search page opens and displays matching results. If no matchingresults are found, a message is provided. To return to the Home page click the Jobs link on the topnavigation bar.



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Geolocation Job Search Sourcing supports geolocation, which is the identification of a location (such as a streetaddress) using the latitude and longitude coordinates. When the Geolocation Search setting inConfiguration is enabled, the system will ask your location upon loading. If you agree, the systemwill prepopulate the Location search box with your location. This works for both desktop andmobile devices.

• For jobs having multiple job locations the system will display all locations in search resultsas long as one of the locations is relevant to the search.

• For non-specific job locations, you can obtain job results general to a region where youare located (e.g. remotely located offices in a state or province). For example, if youare searching for jobs from Fresno, California, USA, you can get job results that are inCalifornia, USA which do not have a specific longitude and latitude.

• If users enter a location search that is not found in the Placefinder directory, they arepresented with the option to run a keyword search using their location criterion. If usersselect Yes, the location entered is copied to the keyword field and a keyword search isperformed. All results, if any, containing that keyword are displayed. This feature enablesthe user to search for jobs at locations outside the usual geosearch library by converting theinvalid location into a keyword search that may yield jobs.

Keyword Search The Keyword search field allows for:

• Plurals (e.g. a search for "Managers" will also get you "Manager").

• Complex stemming (e.g. a search for "Development" will also get you "Developer").

• Case insensitivity.

• Punctuation parsing.

• Filtering out common words (such as "job" for ranking).

• ASCII character equivalents for special characters.

• Dynamic weighting that adjusts the relative weights for keywords (e.g. words that show up inthe job title or description) and jobs that have special flags (e.g. New and Hot jobs).

Previous Job Searches Use the Previous Job Searches section to view a summary of your recent job searches. Click on asearch title to open the Job Search page and see the results in the center section. To return to theHome page click the Jobs link on the top navigation bar.

Job Search PageThe Job Search page opens when users click Search on the Portal or Home page.

Searches

The initial job search results display in the center column. Administrators and recruiters can toggle the Hot Job settingfor any listed jobs. They can also manually "Star" jobs to receive notifications when activity occurs for them. By "starring"jobs they'll receive notifications when activity occurs on them. They can also filter to view only starred jobs. Automatic jobstarring also occurs when they send a jobs promotion campaign from their account.

Keyword and location search remains available at the top of the page, allowing you to perform more searches. With eachadditional search, job results matching the search criteria refresh and display in the center column.

Depending upon configuration, additional search facets are provided to further modify your search results:

• Only Show - Checkboxes allow you to filter for those tagged as My Jobs (Starred Jobs), Hot Jobs, New Jobs,and Jobs with Video.



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• Search Radius - When Geolocation Search and User Control Radius Unit are enabled in Configuration, you canselect a radius distance from your location to filter your results. The job search results will take the location anddisplay all the jobs that are within the defined radius.

• Languages - Filter for those jobs in specified languages.

• Country - Filter for those jobs in specified countries.

• Location - Filter for those jobs in specified locations. Allows you to search for jobs in a broader area than radiussearch, such as a city, state or province.

• Job Category - Filter for those jobs in specified job categories.

• Business (Organization) - Filter for those jobs in specified business organizations.

Many of the same features available on the Portal or Home pages are also available on the Job Search page, such as:

• Navigation bar

• Settings (Name)

• Promotional text

• Profile section

• Previous Job Searches

• Activity Feed

Additional Functions

Depending upon your access role, additional buttons display at the top of the page.

Recruiters, employees and alumni see these buttons:

• Share on Facebook - Opens the Facebook login and posting modals, providing the ability to enter message textand share the posting to Facebook.

• Share Referral Link - Opens the Referral Link modal, allowing you to copy the link for use in an email or postingto a social channel.

Administrators see these buttons:

• Create a Widget - Opens the Widgets configuration page, from which you can create Job List, Search Bar andEmail Sign Up Widgets. For details see the Widget Creation and Sharing section of this guide.

• Create a Landing Page - Opens the Create a Custom Landing Page modal, from which you can enter a PageTitle and click Create Page. For details see the Landing Pages Administration section of this guide.

Job Details PageThe Job Details page opens when users click on a listed job title on the Portal, Home or Job Search page. Users can alsoaccess the job details from links in shared social channels, referral emails and campaign messages.

The Job Details provides a detailed job description, as well as links to share the job with others or apply for the job. Thefunctionality a user sees on this page vary depending upon their access role and the organization's implementation.



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Some of the same features available on the Portal, Home and Job Search pages are also available on the Job Detailspage, such as:

• Navigation bar

• Settings (Name)

• Promotional text

Job Specific Information

Job-specific functions and information available on the Job Details page are listed in the following table:

The table presents job-specific functions and information available on the Job Details page.


Enhance This Job Page Allows an administrator or recruiter to enter a URL link to associate an existing YouTube or Vimeovideo with the job. Use this feature to give users a glimpse into your organizational culture, thebenefits of working there, or the interesting and exciting aspects of the job. Candidates can view itwhen they follow your referral links and postings back to this job.

Jobs with Video icon All jobs that include a video display a video icon in the search results, campaigns and job details,drawing increased attention to your marketing media.

Available Languages (Globe icon) When multiple languages are used for a job requisition, a Globe icon is displayed. A user canclick the link next to the icon to display the languages activated for the requisition, and select alanguage to view the translated version. When only one language is used for a requisition, thename of the language is displayed and there is no Globe icon. For more information see theLanguages section of the Oracle Taleo Sourcing Configuration Guide.

Job Title Displays the job title.

Job Location Click the link to open the Job Search page and view other jobs listed for the same location.Administrators can format the location display using the Location Display setting in Jobsconfiguration.

New and Hot Tags Displays the New and Hot jobs tags, if they apply to this job. Administrators can define New usingthe The New Job Date Range setting in Jobs configuration (in terms of the number of days after ajob is uploaded during which it is considered new).

Job Category Click the link to open the category landing page and view other jobs listed for the same category.

Organization Name Display only.

Date Posted / Total Views / RequisitionNumber

Display the date the job was posted, the total number of user views of the job description, and therequisition number, respectively. Administrators can toggle these fields On/Off with the GeneralDisplay setting in the Jobs configuration section.

Promote this Job Displays a list of links for administrators and recruiters to Request Referrals (Referrals onDemand), Send to Fans and Followers (Social Jobs Distribution), and Send to Talent Community(Talent Community messages). Click a link and the page to compose the selected campaign ormessage opens.



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Recommend this Job / Recommend to aFriend

Displays a list of links for administrators, recruiters, employees and other users to recommendthe job by sending a status update or personal message through a social channel, or to copy theirreferral link and paste in an email or posting on a social channel.

Upload Friend's Resume Opens a modal for employees to enter a friend's contact information, upload their resume file, andsubmit it for the job.

Apply for this Job Opens the Apply modal for a candidate to enter their contact information and begin the applicationprocess.

Job Description Displays the detailed job description.

Internal Job Displays in the job description, if this is a job available to internal employees only. Administratorstoggle this field On/Off with the Internal Only Jobs setting in Jobs configuration.

Additional Information Displays in the job description, information about the hiring manager, internal contact and salary.Administrators toggle this section, and the fields within it, On/Off with the Internal Informationsettings in Jobs configuration.

Bonus Eligibility and Amount Displays in the job description, whether the referral bonus eligibility applies to this job and thecorresponding bonus amount. Administrators toggle these fields On/Off with the Bonus Eligibilityand Bonus Amount settings in Jobs configuration.

For more information see the Jobs configuration chapter of the Oracle Taleo Sourcing Configuration Guide.

Searching for a Job

Prerequisites[Sourcing Portal page]

Steps1. Optional. From the Featured Jobs list:

• You can view featured jobs (New or Hot jobs) on the page and click the job title link of a job youare interested in.

• You can also click the location link of a job and view, on the Job Search page, a list of all theopen jobs in that location. Then click the job title link of a job you are interested in.

2. Optional. From the Search section you can enter search criteria in Keyword or Location.

a. Click in either field and select an available option, or type in a few letters of a keyword orlocation to see a list of matching values to select from.

b. Then click Search.

c. From the list of search results, on the Job Search page, locate the job you are interested inand click the job title link.

Result



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The Job Details page opens displaying the job description and related information.

Next StepYou can apply for the job or refer it to a friend.

Applying for a Job

PrerequisitesYou have arrived at the Job Details page, whether from the Sourcing Portal or Home page's job search, a link ina message or social channel campaign, or a referral link.

[Job Details page]

Steps1. Click Apply for Job.

The apply flow for a job can vary depending upon configuration and your organization's implementation.Generally, the Apply for this Job modal opens.

2. Provide the following information:

a. Enter your Email address.

b. Indicate whether or not you want to receive job alerts.

c. Indicate whether or not you want Sourcing to remember you.

d. Click Go.

e. Optional. If the email entered if not found, you must enter your first and last name and clickGo.

3. Click Start your Application.

ResultDepending upon configuration settings and your organization's implementation, you will be directed to the application flowfor the applicant tracking system for the selected job. For example, you might be directed to the application flow in anOracle Taleo Enterprise Career Section.

Job Sharing and Referrals

Job Sharing and ReferralsUsers can share URLs and links to jobs through emails, on one or more of their existing social networking accounts, or bysharing a referral link through an email.

Note: Functionality to share jobs varies for administrators, recruiters, employees, alumni and other users. Yourability to share jobs through social channels or by referrals depends upon your access role and your organization'simplementation.



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Sharing from the Portal Page or When Not Logged In

You can share jobs at any time, whether logged into Sourcing or not, with the following functions:

• Copying from the browser the URL of a page you are on. Then pasting it into an email message to potentialcandidates.

• Clicking a Share this Job or a Copy Link button, generating a unique URL that you can copy and paste in anemail message to potential candidates. If a candidate follows the link you will be given referral credit.

Sharing From the Home Page

When logged in, you can also share with and refer candidates with these additional functions:

• Copying your referral link from User Settings, and pasting it in an email message to potential candidates. If acandidate follows the link you will be given referral credit.

• Sharing URLs or referral links to the site through existing social networking accounts (e.g. Facebook, Twitter,LinkedIn or Weibo). To share a URL or link, click on a social channel icon (to the right of the User Settings/Namelink). A modal will appear allowing you to log into your account and post to the social channel.

Sharing From the Job Details Page

From the Job Details page you can also share URLs and links to the site by using one of these buttons, provided basedupon your user role:

• Promote this Job - Displays a list of links for administrator and recruiters to Request Referrals (Referralson Demand), Send to Fans and Followers (Social Jobs Distribution), and Send to Talent Community (TalentCommunity messages). Click a link and the page to compose the selected campaign or message opens.

• Recommend this Job / Recommend to a Friend - Displays a list of links for administrators, recruiters,employees and other users to recommend the job by sending a status update or personal message through asocial channel, or to copy their referral link and paste in an email or posting on a social channel.

• Upload Friend's Resume -Opens a modal for employees to enter a friend's contact information, upload theirresume file, and submit it for the job.

• Apply for this Job -Opens the Apply modal for a candidate to enter their contact information and begin theapplication process.

• Enhance this Job -Allows an administrator or recruiter to enter a URL link for a video about the job, whichcandidates can view when they follow your referral links and postings back to this job.

Referral Links

On the Settings page, the Unique Referral Link section displays your referral link, which you can send to friends and otherpotential candidates via email or social network(s). Copy the full URL and share it; or click Get Short Link to copy theshort URL and send that to friends and candidates. (Short URLs allow otherwise long web addresses to be referred to in aTwitter tweet, for example.) If a candidate uses your link to search for a job posting and start an application via Sourcing,you will automatically be listed as the referrer.

General Candidate Referral and Submission

As part of the Oracle Taleo Sourcing integration with Oracle Taleo Enterprise (TE), Sourcing allows for a generalsubmission of a candidate resume (i.e. not attached to a specific job). When activated, the feature allows a logged-inemployee to submit a friend’s resume. The Submit Referral button displays at the top of the Home page for front-endusers who are employees. When a user clicks the Submit Referral button a popup menu provides these options:



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• Send a Link for your Friend to Apply - Opens the Referral Link modal so you can copy your link and email it toyour friend.

• Share this site with your Friend - Also opens the Referral Link modal so you can copy your link and email it toyour friend.

• Submit Your Friend's Resume - Opens the Upload a Friends Resume modal so you can enter their contactinformation, upload their resume and submit.

When an employee uploads a resume in this fashion, it creates a profile for the candidate in TEE.

Note: For this feature to work your organization must be using both Sourcing and TE 14B or later, TE must beconfigured to allow general submissions, and the Allow General Candidates setting must be enabled in Sourcing'sTaleo Enterprise Edition configuration section.

Endorsement Emails

When this feature is enabled, the system sends an Endorsement email to a referrer asking for information as to whythey are referring a candidate. Referrer's responses to those emails are sent to recruiters based on settings in theConfiguration area:

• Endorsements - Under the Jobs section. Toggles On/Off the sending of endorsement emails to referrers.

• Notify Recruiter of Endorsement -Under the Messaging section. Toggles On/Off the sending of emails notifyingrecruiters of an endorsement.

• Send to Starred Recruiters - Under the Messaging section. Toggles On/Off the routing of endorsement replyemails to recruiters who are associated with a job post based on their tagging of the job post by "starring".

• Send to Common Email Address - Under the Messaging section. Toggles On/Off the routing of endorsementreply emails to a common email address.

• Common Email Address - Text entry field to enter the common email address.

Widget Creation and Sharing

Widget Creation and SharingThe Widgets feature provides administrators a means to market and share jobs through the ability to embed certainSourcing functionality on other websites.

The main purpose of creating and deploying Sourcing widgets on other sites is to attract users on other websites backto the host Sourcing site. Place widgets on your organization's external career welcome pages and intranet sites, or onSourcing pages created with the Site Builder. The following widget types, and the templates to create them, are available:

• Search Result (Job Listing) - Displays a search result list of jobs, based on category and/or location.Recommended practice is to use this type of widget to target candidate audiences interested in specific jobcategories or locations.

• Search Bar - Displays a search bar to encourage users to look for jobs.

• Sign Up for Email (Job) Alerts - Displays a button linking to an email job alerts sign up modal.



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Note: Widgets are not site-specific meaning that they are not available for custom sites in Site Builder. Widgetscan only point to the default site delivered with the system.

Widget Creation

Administrators see the Create a Widget button at the top of the Job Search page. Clicking the button opens the Widgetssection of the Configuration area, which provides functionality to create and manage widgets. The section has threesubsections, one for each type of widget.

Each subsection lists all previously created widgets of that type; which you can edit, preview and save. You can edit theName, Notes, Descriptive Text, Width, Height, Header, Button Text and Button Color of a widget. The settings availablevary depending on the type of widget.

Each subsection also contains the functionality to create a new widget of that type.

Figure: Job List Widget creation.



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Creating a Job List Widget

PrerequisitesYou must be logged-in with administrator privileges.

[Sourcing] Administrator login > [Home page]

Steps1. Enter search criteria (keyword and/or location).

2. Click Search.The Job Search page opens, displaying the search results in the center section.

3. Optional. Filter the search results, if desired, to display the group of jobs you want to present to yourcandidate audience.

4. Click Create a Widget.The Widgets page opens, displaying fields to enter the new widget settings: Title/Name, Notes, Width,Height, Include Header and Link Color. The Job Search ID is prepopulated but is not editable.

5. Enter the information for the widget settings.

Notes are for internal use.

6. When done entering the widget settings, click Preview to open the widget in the Widget Preview modal.Close the modal when done reviewing.

In preview mode only the first few job search results display in the widget.

7. Repeat steps 5 and 6 until done editing.

8. Save.

ResultCode for the widget displays in the Copy the Code field. The code is read only and not editable.

Next StepTo deploy the widget, copy the code and paste it in the source code for another website, at a point where you want thewidget to appear.

Users can view and interact with the job list from any web page the code is added to. When a user clicks on a job in thelist, they are redirected to Sourcing to view the job description details.

Creating a Job Search Widget


[Sourcing] Administrator login > [Home page] Search > [Job Search page] Create a Widget > [Configuration][Widgets]

[Sourcing] Administrator login > [Home page] User Account > Configuration > Widgets > [Widgets]



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Steps1. Under Search Bar Widgets, click the Create New Search Widget button.

The Widgets page opens, displaying fields to enter the new widget settings: Title/Name, Notes,Description Text, Placeholder Text, Button Text, Width, Height, Include Header, Include Button andButton Color.



3. When done entering the settings, click Preview to open the widget in the Widget Preview modal. Closethe modal when done reviewing.


5. Save.



Users can view and interact with the job search bar from any web page the code is added to. When a user clicks Go toinitiate a search, they are redirected to Sourcing to execute the search.

Creating a Job Alert Email Signup Widget




Steps1. Under Email Signup Widget, click the Create New Email Widget button.

The Widgets page opens, displaying fields to enter the new widget settings: Title/Name, Notes,Description Text, Button Text, Width, Height, Include Header, and Button Color.



3. When done entering the settings, click Preview to open the widget in the Widget Preview modal. Closethe modal when done reviewing.


5. Save.

Result



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Code for the widget displays in the Copy the Code field. The code is read only and not editable.


Users can view and interact with the job alerts email signup widget from any web page the code is added to. When a userclicks the Signup button they are redirected to Sourcing's Sign Up for Job Alerts modal to register.

Editing an Existing Widget


The widget you want to edit must already be created.



Steps1. Locate the name of the existing widget you want to edit.

Each subsection lists all previously created widgets of that type (Job List, Job Search or Email Signup).

2. To edit the widget click the Pencil icon to the right of the name.

Fields activate for you to edit the various widget elements: Name, Notes, Descriptive Text, Width,Height, Header, Button Text and Button Color. The settings available vary depending on the type ofwidget.

3. Make edits as needed.


4. When done editing, click Preview to open the widget in the Widget Preview modal. Close the modalwhen done reviewing.


6. Save.



Users can view and interact with the widget from any web page the code is added to. When a user clicks on a job oractionable button in the widget, they are redirected to Sourcing.


Chapter 3Promote Jobs Module

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3 Promote Jobs ModulePromote Jobs Module

Promote Jobs Module

Promote JobsUse the Promote Jobs module to create new and manage existing job marketing campaigns with Automated ReferralMarketing (ARM), Referrals On-Demand (ROD), Social Job Distribution (SJD) and Talent Community (TC) messages.

The Promote Jobs module is available to administrators and recruiters. Access the module by signing into Sourcing, andclicking the Promote Jobs link on the navigation bar at the top of the Home page.

Promote Jobs allows you to actively engage your users by sending them relevant jobs, which they can in turn share withtheir friends and social networks. The Promote Jobs page displays all available campaign and message types you canuse to share jobs with your employees, alumni and others. You can create new messages or manage existing campaigns.Available campaign and message types are:

• Automated Referral Marketing: Send scheduled, recurring, automated messages to a population encouragingthem to share jobs. Available to administrators only.

• Referrals On-Demand: Send one-time messages to a population sharing specific jobs.

• Social Job Distribution: Post jobs to connected Facebook fan pages, Twitter handles, and LinkedIn pages.

• Talent Community: Send one-time messages to members of your Talent Community.

Email Message EditorThe Email Editor (or Composer) provides recruiters the ability to set up and edit emails for marketing campaigns, allowingthem to create well-designed and engaging emails for candidates and employees.

Administrators can turn the Email Editor on and off in the Configuration area's Messaging section, with the Use Composersetting. The default is Off. If the setting is On, when a recruiter is performing the Compose Message Step in setting upa campaign, and begins editing an email message in the Campaigns tab, a modal appears providing the option of usingeither the Modern or Classic version of the message template:

• Classic - Has a heading, salutation, body text containing a list of jobs, complimentary close and identification. Foreach job in the list the message provides the job title (as a link to job details), location and job category.

• Modern - Has all the same elements as Classic. In addition, more information is provided about each listedjob: a video indicator, Hot and New job tags, job description introductory text, the posting date, and a View andRecommend button.

The Email Message Editor provides recruiters features such as:

• An improved message previewer, with the body section displaying the whole message.



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• Email sections that are empowered as blocks; which can be added, moved or deleted.

• A standard block display that, when you hover over or tab into a block, highlights it with a border and gives it alight gray background.

• A control panel that displays on the right side of a content block when you hover over or tab into the block. Itcontains buttons to move the block up or down in the message, or remove it from the message.

• Action to move away from a block hides the control panel and restores the block to its preview state.

• Rich-text editing capability (in an HTML editor) which opens when you click into a content block.

• HTML editor functionality (such as font characteristics, lists, colors, spacing, alignment and more) variesdepending on the block type being edited (Smart, Text or Image) .

• Functions to import images into blocks and crop them.

When a recruiter is working in an updated Sourcing zone, existing emails in all campaigns in the zone will continue towork:

• All existing campaigns (created prior to upgrade to release 14B) continue to be accessible from the "ManageCampaigns" pages, load up with the final message editing/scheduling step (including all saved data), can beedited using the legacy capabilities, and function as they normally do (e.g. when choosing templates, editing text,scheduling and sending, etc.).

• All newly-created campaigns with a messaging component (beginning with release 14B) load up the new EmailEditor. Accessing these new campaigns afterwards also loads up the Email Editor.

ConfigurationConfiguration settings for this feature are listed in the following table.

The table presents the configuration setting for Messaging.

Settings

Name Location

Use Composer Configuration area > Messaging > Broadcast Messaging

New Automated Referral Marketing CampaignAdministrators use Automated Referral Marketing (ARM) to let the system automatically request referrals for jobs indepartments and locations that match with the interests of your employees, alumni, or any other group that you aretargeting.

This campaign type allows you to create messages with a schedule, so that once they are set up they will be sent outautomatically, without having to trigger the message each time.

To create a new ARM campaign, click the Create button from either of two places:

• On the main Promote Jobs page.



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• Under the Automated Referrals tab of the Promote Jobs page.

Creating a new ARM campaign involves two main steps:

1. Choose recipients.

2. Compose message and schedule.

Choosing ARM Recipients

PrerequisitesSign in with administrator access privileges.

[Sourcing] Administrator login > [Home page] Promote Jobs > [Automated Referral Marketing]

Steps1. Click Create to the right of Automated Referral Marketing.

2. Choose recipients for the email notification. You can search by Name or Email; or using facets such TopReferrers, Last Contacted, Department or Location.Users meeting the filter parameters appear in the Recipients tab.

3. Optional. To manually remove a user from the target population, click Remove next to their name.The user appears on the Removed tab. You can add them back to the population by clicking Add.

4. Once you are satisfied with your target population, click Continue and Create Your Message.

ResultYou are advanced to the Compose Message screen.

Next StepComplete composing and scheduling of the message.

Composing the ARM Message

PrerequisitesSign in with administrator access privileges.

[Sourcing] Administrator login > [Home page] Promote Jobs >[Automated Referral Marketing] Create >[Choose ARM Recipients] Continue and Create Your Message - [Compose Message and Schedule]

Steps1. On the Compose Message screen, click Choose a Template.

2. The names of available templates are displayed across the top of the Choose a Template window.

a. Click any of the template names and a preview of the template is displayed in the bottom ofthe window.

b. After selecting the desired template, click Select and Continue.

3. Use the Edit screen to change the subject, headline and message body as needed.

4. At the bottom of the Edit screen select one of the available options: Save as Draft, Preview, or Nameand Schedule Campaign.



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• Save as Draft: Prompts you to name the ARM campaign. After saving you will see options toPreview, Edit Schedule, and Save and Exit.

• Preview: Shows an image of the message in a window, as it will appear when received by auser.

• Name and Schedule Campaign: Prompts you to name the ARM campaign and presents theEstablish Schedule option.

• Edit Schedule/Establish Schedule: Opens the Schedule your Message window where you canspecify the day, time and recurrence for your ARM campaign.

5. Click Start Your Schedule at the bottom of the window to enable the automated delivery of yourcampaign.

ResultThe new Automated Referral and Marketing campaign is running.

Next StepClick Stop to disable a running campaign, if needed.

New Referrals On-Demand CampaignAdministrators and recruiters use Referrals On-Demand (ROD) to request referrals for a specific set of jobs, right now.You can also save a draft to be sent later.

This campaign type allows you to proactively market certain positions to a referrer population. Select your audience, thejobs to highlight, and send a message out to start generating referrals.

To create a new ROD campaign, click the Create button from either of two places:


• Under the Referrals On-Demand tab of the Promote Jobs page.

Creating a new ROD campaign involves three main steps:

1. Choose recipients.

2. Choose jobs.

3. Compose message.

Choosing ROD Recipients

PrerequisitesSign in with either administrator or recruiter access privileges.

[Sourcing] Administrator or recruiter login > [Home page] Promote Jobs > [Referrals On-Demand]

Steps1. Click Create to the right of Referrals On-Demand.



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2. Choose recipients for the email notification. You can search by Name or Email; or using facets such TopReferrers, Last Contacted, Department or Location.Users meeting the filter parameters appear in the Recipients tab.

3. Optional. To manually remove a user from the target population, click Remove next to their name.The user appears on the Removed tab. You can add them back to the population by clicking Add.

4. Once you are satisfied with your target population, click Continue and Select Jobs.

ResultYou are advanced to the Choose Jobs screen.

Next StepSelect jobs to send to targeted recipients.

Choosing ROD Jobs


Choose ROD message recipients.

[Sourcing] Administrator or recruiter login > [Home page] Promote Jobs > [Referrals On-Demand] Create >Continue and Select Jobs > [Choose Jobs]

Steps1. Jobs in your organization meeting the filter parameters display in the center column.

2. To filter the jobs to display only those you want to include in your ROD message, use any of thefollowing methods:

• Only Show: Select a checkbox to filter by:

• My Jobs (Starred) - Any recruiter or administrator can designate a job as "My Job".Select My Jobs here to choose them for inclusion in your message.

• Hot Jobs - Jobs prioritized by a recruiter or administrator. These positions appear firstto all users who are searching the site or receiving Sourcing messages.

• New Jobs - Jobs posted within a number of days specified in the Configuration.

• Jobs with Video - Job announcement contains a video.

• Specific Search: Enter a keyword or requisition number and search.

• Location and Category: Use the available search facets to find the jobs you want to send in theROD, by location or category. For example, you might select all Sales jobs in Atlanta, Georgia.

All matching results display in the center column.

3. In the center column use the checkboxes next to the job titles to select the specific jobs you want toinclude in the ROD message.

4. Click Continue and Create Your Message.

Result



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You are advanced to the Compose Message screen.

Next StepCompose and send your ROD message.

Composing the ROD Message

PrerequisitesSign in with either General Administrator or Recruiter access privileges.

Choose ROD Recipients.

[Sourcing] Administrator or recruiter login > [Home page] Promote Jobs > [Referrals On-Demand] Create >Continue and Create Your Message > [Compose Message]






4. At the bottom of the Edit screen select one of the two available options: Save as Draft or Preview.

• Save as Draft: Prompts you to name the ROD campaign. After saving you will see options toPreview and Finalize, or Save and Exit.

• Preview and Finalize : Shows an image of the message in a window, as it will appear whenreceived by a user. At the bottom left of the window is a checkbox for you to "CC Myself". Atthe bottom right is a Send to Recipients button to send the ROD message to your selectedrecipients.

• Save and Exit: Saves the ROD message, closes the Compose Message screen, and opens theEmployee Referrals summary screen, which displays a list of your ROD campaigns.

ResultThe new Referral On-Demand message is sent to targeted recipients.

New Social Jobs Distribution CampaignAdministrators and recruiters use Social Job Distribution (SJD) to market targeted jobs to your company's Facebook fansand Twitter followers.

This campaign type allows you to distribute individual jobs for posting to your Facebook fans and Twitter followers now, orset up an automated campaign that posts automatically based on a schedule you set.

To create a new SJD campaign, click the Create button from either of two places:




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• Under the Send Jobs to Fans and Follower tab of the Promote Jobs page.

Creating a new SJD campaign involves three main steps:

1. Choose social accounts.

2. Choose jobs.

3. Compose the SJD message, to either post now or use automated processing.

Choosing SJD Social Accounts


[Sourcing] Administrator or recruiter login > [Home page] Promote Jobs > Send Jobs to Fans and Followers]

Steps1. Click Create to the right of Send Jobs to Fans and Followers.

2. The Choose Social Accounts screen displays the social channels that are currently connected toSourcing, each displaying as a card. To connect to a new social channel, click Add Facebook Page orAdd Twitter Account.

3. A new window opens prompting you to enter the username and password for the account you want toadd to Sourcing. Enter the login credentials for the account and request authorization from the desiredchannel.Once you have connected to the desired social channel, you will see it as a card on the Choose SocialAccounts screen. The owner of the account is displayed along with the number of Sourcing campaignsusing the channel. Social channels can be Private or Public:

• Private - Only the owner of the channel can post jobs to it.

• Public - Can be posted to by all administrators and recruiters.

4. You have two options for creating a new social jobs distribution:

• Post Jobs Now - Select to send a one-time posting now. This will open the Choose Jobsscreen.

• Schedule Automated Posting - Select to schedule an automated posting. This will open theChoose Jobs screen, and later also allow you to set up the delivery schedule.


Next StepComplete choosing jobs for the posting.

Choosing SJD Jobs


Choose SJD Social Accounts.



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[Sourcing homepage] - Promote Jobs - [Send Jobs to Fans and Followers] - Create - [Choose Jobs]


2. To filter the jobs to display only those you want to include in your SJD message, use any of the followingmethods:


• My Jobs (Starred) - Any recruiter or administrator can select a job as My Job. Takeownership and receive activity alerts.





• Location and Category: Use the available search facets to find the jobs you want to send in theSJD, by location or category. For example, you might select all Sales jobs in Atlanta, Georgia.


3. In the center column use the checkboxes next to the job titles to select the specific jobs you want toinclude in the SJD message.



Next StepCompose and send your SJD message.

Composing the SJD Message to Post Now


Choose SJD social accounts, selecting option to post message now.

Choose SJD jobs.

[Sourcing] Administrator or recruiter login > [Home page] Promote Jobs > [Send Jobs to Fans and Followers]Create > Continue and Create Your Message > Compose Message]

Steps1. On the Compose Message screen you can edit up to 30 characters of text for your SJD message.

A preview of the SJD message is displayed on the Compose Message screen and will show updates tothe editable text in real time.

2. Optional. If you are sending multiple jobs, you can set the interval between consecutive posts.



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3. When you are done editing your message you have two options to select from at the bottom of thescreen:

• Save as Draft - Prompts you to name the SJD. After saving the system displays options for PostNow and Save and Exit. Save and Exit saves a draft of your SJD message without sending it.

• Post Now - Post your SJD message now.

ResultThe new Social Jobs Distribution message is sent to the targeted social account now.

Composing the SJD Message for Automated Processing


Choose SJD social account, selecting option to use automated processing

Choose SJD jobs.

[Sourcing] Administrator or recruiter login > [Home page] Promote Jobs > [Send Jobs to Fans and Followers]Create > Continue and Create Your Message > [Compose Message]

Steps1. On the Compose Message screen you can edit up to 30 characters of text for your SJD message.

A preview of the SJD message is displayed on the Compose Message screen and will show updates tothe editable text in real time.

2. Optional. If you are sending multiple jobs, you can set the interval between consecutive posts.

3. When you are done editing your message you have two options to select from at the bottom of thescreen:

• Save as Draft - Prompts you to name the SJD. After saving the system displays options forName and Schedule Campaign and Save and Exit. Save and Exit saves a draft of your SJDmessage without sending it.

• Name and Schedule Campaign - Opens the Schedule Your Message window where you canset the frequency, date, time and duration of your Social Jobs Distribution message. Then clickStart Your Schedule to begin the automated processing.

ResultThe new Social Jobs Distribution message is sent to the targeted social accounts on the specified schedule.

New Talent Community MessageAdministrators and recruiters use Talent Community (TC) to see who has joined your Talent Community and to sendmessages promoting jobs and other content to prospective candidates.

The Talent Community is the user population that has signed up to receive, based on location and interests, automatedjob alerts and direct TC messages. This type of campaign allows you to target job seekers, who have signed up for theTalent Community, with a campaign that highlights jobs you would like them to apply to.



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To create a new TC message, click the Create button from either of two places:


• Under the Talent Community tab of the Promote Jobs page.

Creating a new TC message involves three main steps:

1. Choose members.

2. Choose jobs.

3. Compose and send the TC message.

Choosing TC Members


[Sourcing] Administrator or recruiter login > [Home page] Promote Jobs > [Search and Message Your TalentCommunity]

Steps1. Click Create to the right of Search and Message Your Talent Community.

2. Choose Talent Community members for the email notification. You can search by Name or Email; byDepartment or by Location; or by Interests.Members meeting the filter parameters appear in the Recipients tab.

3. Optional. To manually remove a member from the target population, click Remove next to their name.The member appears on the Removed tab. You can add them back to the population by clicking Add.

4. Once you are satisfied with your target population, click Continue and Select Jobs.


Next StepComplete choosing jobs.

Choosing TC Jobs


Choose TC message members.

[Sourcing] Administrator or recruiter login > [Home page] Promote Jobs > [Search and Message Your TalentCommunity] Create > Continue and Select Jobs > [Choose Jobs]


2. To filter the jobs to display only those you want to include in your TC message, use any of the followingmethods:



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• My Jobs (Starred) - Any recruiter or administrator can designate a job as "My Job".Select My Jobs here to choose them for inclusion in your message.





• Location and Category: Use the available search facets to find the jobs you want to send in theTC message, by location or category. For example, you might select all Sales jobs in Atlanta,Georgia.


3. In the center column use the checkboxes next to the job titles to select the specific jobs you want toinclude in the TC message.



Next StepCompose and send your TC message.

Composing the TC Message


Choose TC message members.

Choose TC message jobs.

[Sourcing] Administrator or recruiter login > [Home page] Promote Jobs > [Search and Message Your TalentCommunity] Create > Continue and Create Your Message > [Compose Message]






4. At the bottom of the Edit screen select one of the two available options: Save as Draft or Preview andFinalize Message.



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• Save as Draft: Prompts you to name the TC message. After saving you will see options toPreview and Finalize, or Save and Exit.

• Preview and Finalize Message: Shows an image of the message in a window, as it will appearwhen received by a user. At the bottom left of the window is a checkbox for you to "CC Myself".At the bottom right is a Send to Recipient button to send the TC message to your selectedrecipients.

• Save and Exit: Saves the TC message, closes the Compose Message screen, and opens theTalent Community summary screen, which displays a list of your TC messages.

ResultThe new Talent Community message is sent to targeted recipients.

Manage Existing CampaignsUse the Manage Campaigns feature to view, edit or delete active job campaigns and messages of the following types:Automated Referral Marketing, Referrals On-Demand, Social Job Distribution and Talent Community messages.

Access the Manage Campaigns feature from the Promote Jobs page using one of the two following methods:

• Manage All Active Campaigns button - Click this button at the top of the Promote Jobs page to open the ActiveCampaigns page, in a view displaying all the active campaigns for all campaign types.

• Manage link - Click this link to the right of each campaign type to open the Active Campaigns page, in a viewshowing all the active campaigns for just that type.

Manage Campaigns Summary Information

In either view, the Active Campaigns page displays the following summary information and UI elements in table layout.

The table presents user interface elements and summary information for Active Campaigns.

UI Element Description and Actions

Name The name you have given to the campaign (e.g. Americas Referrals, San Jose Software Engineering, Sales Tweet).Clicking the name of a campaign opens the message editor, from which you can edit the name, text, template, scheduleand status.

• ARM campaigns - All active campaigns are listed.

• ROD campaigns - Saved draft messages are listed.

• SJD campaigns - All active campaigns are listed.

• Talent Community messages - Saved draft messages are listed.

Recipients The total number of selected recipients of the campaign message. Click the number to open the Recipient Filterswindow, showing the current parameters defining the recipient population. Click Edit Recipients in that window to makechanges to the population.

Channel The name of the social media account with an icon indicating whether it is in Twitter or Facebook. Click the "View On..."link to open the respective social channel in a new window.

Jobs Total number of job announcements included in the campaign or message. Click the number to open the Selected Jobswindow, showing the titles of the jobs currently included. Click Edit Jobs in that window to make changes.



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UI Element Description and Actions

Status Potential statuses include Draft, Running and Stopped.

• Draft - A draft of the campaign has been begun but is neither completed nor scheduled to be sent.

• Running - The campaign is live and scheduled to be sent.

• Stopped - The campaign is saved, but has been disabled in the system.

Available statuses by type:

• Automated Referral Marketing - Draft, Running and Stopped.

• Referral On-Demand - Draft.

• Social Jobs Distribution - Draft, Running and Stopped.

• Talent Community message - Draft.

Schedule Schedule values correspond to the displayed Status value.

• Draft - Shows the date on which the campaign or message was last saved.

• Running - Shows the date of the next scheduled message.

• Stopped - No value is displayed.

Trash icon (Delete) On the far right column is a Delete button. You will be prompted to confirm a deletion before any campaign or messageis erased.

The elements displayed in a Manage Active Campaigns table varies with the campaign type, as listed below.

The table presents user interface elements of different campaign types.

Campaign Type UI Elements Displayed

Automated ReferralMarketing

Create, Name, Recipients, Status, Schedule and Delete.

Referrals On-Demand

Create, Name, Recipients, Jobs, Status, Schedule and Delete.

Social JobsDistribution

Create, Name, Channel, Jobs, Status, Schedule and Delete.

Talent Communitymessages

Create, Name, Recipients, Jobs, Status, Schedule and Delete.

Editing an ARM Campaign


The campaign or message must have been created, saved (at least as a draft), and be active in the system.

[Sourcing] Administrator or recruiter login > [Home page] Promote Jobs > [Promote Your Jobs page] ManageAll Active Campaigns > [Active Campaigns page]

[Sourcing] Administrator or recruiter login > [Home page] Promote Jobs > [Promote Your Jobs page] Manage> [Active Campaigns page]



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Steps1. Click the ARM campaign's name to open the message editor.

The Compose Message and Schedule page opens.

2. From the message editor you can perform several actions:

• Click Rename to open the Rename Your Campaign window; from where you can view, edit,save or cancel.

• Click Recipients to open the Recipient Filters window; from where you can view, edit recipientsor cancel.

• Click Edit (next to Template) to open the Choose a Template window; from where you can view,edit, select and continue, or cancel.

• Next to the Schedule is Running/Not Running message, click Stop or Start to disable or enablethe delivery of the campaign message.

• Click Preview to open a rendering of the message in a separate window.

• Click Edit Schedule to open the Schedule Your Message window; from where you can view,edit, start or cancel.

• Click Save and Exit to save a draft of the message and exit the message editor.

3. On the Active Campaigns page you can also perform these actions:

• Click the number of recipients to open the Recipient Filters page; from where you can view, editrecipients, or cancel. Edit Recipients opens the Choose Recipients page.

• Click the Delete button to remove the campaign from the system.

ResultThe campaign is edited and changes are saved, or the campaign is deleted. The Active Campaignsand other affected pages are updated.

Editing an ROD Campaign





Steps1. Click the ROD campaign's name to open the message editor.

The Compose Message page opens.




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• Click Recipients to open the Recipient Filters window; from where you can view, edit recipientsor cancel. Edit Recipients opens the Choose Recipients page.

• Click Jobs to open the Selected Jobs window; from where you can view, deselect jobs, savechanges or cancel.


• Click Preview and Finalize Message to open a rendering of the message in a separate window.From this window you can also send the message now.



• Click the number of recipients to open the Recipient Filters window; from where you can view,edit recipients, or cancel. Edit Recipients opens the Choose Recipients page.




Editing an SJD Campaign





Steps1. Click the SJD campaign's name to open the message editor.







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• Click the View on Twitter (or Facebook) link to open the social account and view the existingpostings on that channel.

• You can set the interval between job posts for this campaign using the options provided on thedropdown list.

• You can edit up to 30 characters of text that will be included on the postings to the socialaccount.

• Click Post Now to immediately post the jobs to the social account using the specified intervalbetween jobs.




• Click the View on Twitter (or Facebook) link to open the social account and view the existingpostings on that channel.



Editing a TC Message





Steps1. Click the TC campaign name to open the message editor.




• Click Recipients to open the Recipient Filters window; from where you can view, edit recipientsor cancel.




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• Click Preview and Finalize Message to open a rendering of the message in a separate window.From this window you can also send the message now.



• Click the number of recipients to open the Recipient Filters page; from where you can view, editrecipients, or cancel. Edit Recipients opens the Choose Recipients page.





Chapter 4Manage Landing Pages Module

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4 Manage Landing Pages ModuleManage Landing Pages Module

Manage Landing Pages Module

Landing Pages AdministrationAdministrators create and maintain Landing pages in Sourcing as a means to present job search results, and otherinformation about your organization and site. The URL link for a Landing page can be deployed by sharing in an email oron a social networking site.

Landing pages serve as focal points for candidates to find out more about similar positions. Additionally, they provide thebenefit of Search Engine Optimization, attracting more users back to your site. Use Landing pages to target populationsof prospects interested in jobs within a specific category or at a specific location. You can also create and share customLanding pages with a combination of job category and location to attract candidates with special interests.

Enable Landing Pages

Administrators use the Landing Page Campaigns setting (located in the Campaigns section of Configuration) to enableLanding pages related functionality for campaigns in Sourcing. In the Site Builder configuration, Administrators can alsotoggle on and off the site specific settings for Landing pages.

There are three types of Landing pages:

• Category - Displays the results of a job search based on a job category.

• Location - Displays the results of a job search based on organizational locations at the city, state/province, orcountry level.

• Custom (Combination) - Displays the results of a job search based on a combination of job category andlocation, as defined by a search.

Category Landing Pages

Category Landing page functionality for a site is enabled or disabled by an Administrator, from the Site BuilderConfiguration area, by toggling on and off the Category Landing Page setting.

If the setting is On, the system:

• Generates and stores the information for a Landing page for each job category. Each Category Landing page hasa title, image area, and job search results for all job requisitions in that category.

• Turns on the option for administrators to create Category Landing pages from the Job Search page, and deploythem for end-users to see.

If the setting is Off, it turns off the option for the Administrators to create and deploy Category Landing pages.



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Administrators create Category Landing pages using the Create a Landing Page button from the Job Search page. Oncea Category Landing page is published and deployed, Administrators can make edits and changes to it by clicking theManage Landing Pages button on the Home and Promote Jobs pages.

Deployed Category Landing page links will take users to the corresponding Category Landing page.

Location Landing Pages

Location Landing page functionality for a site is enabled or disabled by an Administrator, from the Site BuilderConfiguration area, by toggling on and off the Location Landing Page setting.

If the setting is On, the system:

• Generates and stores the information for a Landing page for each country, state or province. Each LocationLanding page has a title, image area, and job search results for all job requisitions at that location.

• Turns on the option for Administrators to create these Location Landing pages from the Job Search page, anddeploy them for end-users to see.

If the setting is Off, it turns off the option for the Administrators to create and deploy Location Landing pages.

Administrators create Location Landing pages using the Create a Landing Page button from the Job Search page. Oncea Location Landing page is published and deployed, Administrators can make edits and changes to it by clicking theManage Landing Pages button on the Home and Promote Jobs pages.

Deployed Location Landing page links will take users to the corresponding Location Landing page.

Custom Combination Landing Pages

Custom Combination Landing page functionality is always enabled. Administrators create Custom Combination Landingpages from the Job Search page, by first initiating a search on a category and location. Each Custom CombinationLanding page has a title, image area, and job search results for jobs relevant to the category and location.

Administrators can deploy them for end-users to see. Deployed Custom Combination Landing page links will take end-users to the corresponding Custom Combination Landing page.

Once a Custom Combination Landing page is created and deployed, Administrators can make edits and changes to it byclicking the Manage Landing Pages button on the Home and Promote Jobs pages.

ConfigurationSettings to enable Landing pages are listed in the following table.

The table presents the settings to configure Landing pages.

Settings

Name Location

Landing Page Campaigns [Sourcing] Administrator login > [Home page] UserSettings (Name) > Configuration > Campaigns > General



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Settings

Name Location

• Category Landing Page

• Location Landing Page[Sourcing] Administrator login > [Home page] UserSettings (Name) > Configuration > Site Builder > Edit SiteSettings > Category and Location Pages

Location and Category PagesLocation Landing pages provide administrators the ability to promote jobs for organizational locations at the country orstate/province level, and they attract job seekers with information about jobs in locations they are interested in. CategoryLanding pages provide administrators the ability to promote jobs for specific job categories, and they attract job seekerswith information about jobs of a type they are interested in.

Enable Location and Category Landing Pages

Location and Category Landing page functionality is enabled or disabled by an administrator from the SourcingConfiguration area, in the Site Builder settings. When enabled, the system creates and stores the information foreach Location and Category Landing page based on the locations and categories available for your organization'simplementation.

Edit, Publish and Deploy Location and Category Landing Pages

Administrators access the functionality to edit, publish and deploy Location and Category Landing pages using theManage Landing Pages button from the Home page. They can perform the following functions::

• Upload a new image or video to replace the standard image, by clicking the Gear icon.

• Edit title and tagline text, by clicking the Pencil icon.

• Use Tracking to view page performance analytics.

• Use Preview to view a preview of changes to the page in another window.

• Use Help to view information for editing the page.

• Use Publish to make the Landing page viewable to end-users.

• Use Copy Link to copy the Landing page URL.

• Deploy the Location or Category Landing page by sharing the URL on social channels (e.g. Facebook, LinkedInor Twitter) or in an email.



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Figure: Administrator view of a Location Landing page for Allegiance job opportunities in Germany.

Once a Location or Category Landing page is published and deployed, administrators can make edits and changes to itby clicking the Manage Landing Pages button on the Home or Promote Jobs pages.

Candidate End User

Candidates who see the URL link and follow it to the Location or Category Landing page can:

• Click the Alerts button to sign up for job alerts.

• View any promotional materials (video or tagline text) about what it is like to work at the location.

• View a list of jobs for the location.

• Click the Search button to refine the search results and narrow down the list of jobs.

• Follow links to learn more about listed jobs, and view the job description on the host Sourcing site.

Landing Page Editing FunctionsThe table presents Landing page editing functions.



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Function Description

General Page Editing A sample of the Landing page displays, with editing buttons to allow you to modify thecontent.

• Click the Pencil icon, or anywhere in the headline box, to edit the headline. Savewhen you are done editing.

• Click the Gear icon to edit information for a Landing page video, if any. You can add,change or remove a video URL, and cancel or save your actions.

• Click the Pencil icon, or anywhere in the description box, to edit the description. Savewhen you are done editing

Help Click to open tooltips describing the editable fields on the Landing page.

Click to Further Refine These Results Click to open the Job Selector page and refine the list of jobs to include in the Landingpage. Working with the Job Selector page is the same as for ROD, SJD and TC jobs asdescribed in the Promote Jobs chapter of this guide.

Preview Click Preview to open, in a new window, a preview of the Landing page as front-end userswould see it. Close the window when done.

Publish Use the Publish toggle to enable or disable the specific Landing page you are working with.When On, the Landing page is visible to all users who follow a URL link to the page. WhenOff, the page is visible only to administrator users via Manage Landing Pages.

Copy Link Click Copy Link to open a modal displaying the short-link URL for the Landing page. ClickCopy Link a second time to copy the URL to clipboard. You can then paste it in an email orshare via social channels.

Tracking Click Tracking to open the Landing page's Performance page, and view analytics for theLanding page.

Creating a Location or Category Landing Page

PrerequisitesYou must be logged in as an administrator.

[Sourcing] Administrator login > [Home page] Manage Landing Pages

Steps1. Select either Manage Location Pages or Manage Category Pages from the dropdown menu.

When Location or Category pages are enabled in the Site Builder configuration, the systemautomatically creates and stores the information needed to make Landing pages for all available joblocations and categories. The pages are not yet viewable by any users except administrators.

Depending upon your selection, the Manage Location Pages or Manage Category Pages modal opens.

2. Select a location or category from the selection list.

An editable example of the Location or Category Landing page opens.

3. Edit the Landing page as needed. Use Help to view information for editing the page.



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a. Click the Gear icon to upload a new image or video to replace the standard image.

b. Click the Pencil icon to edit the title and tagline text.

c. Click Further Refine These Results to edit the search and refine the job results list.

4. Use Preview to view a preview of changes to the page in another window.

5. Repeat steps 3 and 4 until you are done editing the Landing page.

6. When done editing, use Publish to make the Landing page viewable to end-users.

The Landing page is created and available for use, but not yet deployed in manner where end-usersknow where to find it.

7. Use Copy Link to copy the Landing page URL.

8. Deploy the Location or Category Landing page by sharing the URL on social channels (e.g. Facebook,LinkedIn or Twitter) or in an email.

ResultEnd-users who follow the Landing page URL link can access and interact with the Landing page and your Sourcing site.

Next StepUse Tracking to view page performance analytics.

Custom Landing PagesCustom Landing pages provide Administrators the ability to promote jobs based on a combination of job categories andlocations, and attract job seekers with information about jobs specific to their interests.

Create, Edit, Publish and Deploy Custom Landing Pages

Customized Landing page functionality is always enabled, it does not need to be turned on in Configuration.Administrators create Custom Landing pages from the Home and Job Search pages, by initiating a search on acombination of category and location, then clicking the Create a Landing Page button. Each Custom Landing page has atitle, an image area, and job search results for jobs relevant to the category and location. Administrators can perform thefollowing functions when creating Custom Landing pages:

• Use a custom template to provide a title and search.

• Upload a new image or video to replace the standard image, by clicking the Gear icon.

• Edit title and tagline text, by clicking the Pencil icon.

• Use Tracking to view page performance analytics.

• Use Preview to view a preview of changes to the page in another window.

• Use Help to view information for editing the page.

• Use Publish to make the Landing page viewable to end-users.

• Use Copy Link to copy the Landing page URL.

• Deploy the Custom Landing page by sharing the URL on social channels (e.g. Facebook, LinkedIn or Twitter) orin an email.



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Once a page is published and deployed, administrators can make edits and changes to it by clicking the Manage LandingPages button on the Home or Promote Jobs pages.

Candidate End User

Candidates who see the deployed URL link and follow it to the Custom Landing page can:

• Click the Alerts button to sign up for job alerts.

• View any promotional materials (video or tagline text) about what it is like to work for the organization or location.

• View a list of jobs specific to their interests and desired locations.

• Click the Search button to refine the search results and narrow down the list of jobs.

• Follow links to learn more about listed jobs, and view the job description on the host Sourcing site.

Recommended Practice

Create Custom Landing pages to:

• Target highly desired populations of job seekers (e.g. software developers for certain development centers).

• Highlight different or unusual types of jobs (e.g. internships or campus recruiters).

• Promote types of jobs only available in certain areas (e.g. healthcare and medical professionals in California).

Creating a Custom Landing Page

PrerequisitesYou must be logged in as an administrator.


Steps1. Enter search criteria in the Keyword (category) and Location fields.

2. Click Search.The Job Search page opens, with search results displaying in the center column.

3. Click Create a Landing Page.

The Create a Landing Page modal opens.

4. Enter a Page Title and click Create.

An editable example of the Landing page opens.

5. Edit the Landing page as needed. Use Help to view information for editing the page.

a. Click the Gear icon to upload a new image or video to replace the standard image.

b. Click the Pencil icon to edit the title and tagline text.

c. Click Further Refine These Results to edit the search and refine the job results list.

6. Use Preview to view a preview of changes to the page in another window.

7. Repeat steps 5 and 6 until you are done editing the Landing page.

8. When done editing, use Publish to make the Landing page viewable to end-users.



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The Landing page is created and available for use, but not yet deployed in manner where end-usersknow where to find it.

9. Use Copy Link to copy the Landing page URL.

10. Deploy the Custom Landing page by sharing the URL on social channels (e.g. Facebook, LinkedIn orTwitter) or in an email.

ResultEnd-users who follow the Landing page URL link can access and interact with the Landing page and your Sourcing site.

Next StepUse Tracking to view page performance analytics.

Managing an Existing Landing Page

PrerequisitesYou must be logged in as an Administrator.


Steps1. Click the Manage Landing Pages button.

The Manage Landing Pages modal opens.

2. Select from one of the available Landing page types: Manage Category Pages, Manage Landing Pages,or Manage Custom Pages.The applicable page selector modal opens for the selected type.

3. Select an existing page from the dropdown list and click Next.The Manage Landing Pages editor opens, displaying a sample of the selected Landing page.

4. Edit the Landing page as needed.

• Click Help to highlight the editable areas of the page.

• Click the Pencil icon to edit the page title text.

• Click the Gear icon to add or edit a URL for a supporting video.

• Click the Pencil icon to edit the page description.

• Click the Further Refine Results link to open the Job Search page and further filter the results.

5. Click Preview to review the results of your edits.

Repeat steps 3, 4 and 5 until done editing.

6. Ensure the Published toggle is set to On so all users can see the Landing page.

7. Click the Copy Link button to copy the URL link for the Landing page.

8. Deploy the page by pasting the URL link in an email or sharing it to a social channel.

ResultWhen users click on the deployed link they can view and interact with the Landing page by followingthe job links back to the Sourcing site, to see the job details and apply for the job.



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Next StepAs administrator you can use Tracking to open analytics and view activity statistics for the Landing page.


Chapter 5Facebook Jobs Application

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5 Facebook Jobs ApplicationFacebook Jobs Application

Facebook Jobs Application

Facebook Jobs ApplicationAdministrators and recruiters use the Facebook Jobs Application to embed Sourcing within your Facebook fan page,allowing Facebook users to quickly search, share and apply to your jobs.

Access the Facebook Jobs application by signing into Sourcing from the Portal page, using the Sign in with Facebookfeature. As the administrator or recruiter, use the module to:

• Install the application on your Facebook page.

• Validate the installation.

• Open the installed application.

• Change the Facebook page's Jobs Application icon.

• Configure the default filter for the installed application.

Installing the application broadens the reach of your referral program, and allows users to share your jobs with theirFacebook friends.

Installing the Facebook Jobs Application

PrerequisitesYou must have Sourcing Administrator or Recruiter privileges and Administrator/Owner privileges for theFacebook page you want to install the Facebook Jobs Application on.


Steps1. Click Sign In, and then click the Sign in with Facebook option.

2. Authorize the connection between Sourcing and Facebook.

• If you are not logged into Facebook, you will be prompted to enter your Facebook logincredentials.

• If you are already logged into Facebook, you will be automatically logged into the SourcingHome page.

3. At the top right of the Home page, click the User Settings (Name) dropdown menu and select theManage My Channels option.

4. At the top right of the Manage My Social Channels page, click Install Facebook Jobs App.



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5. In the Add Page Tab window, click the Choose Facebook Pages dropdown and from the list select thedesired Facebook page you want to install the jobs application on.

The list includes the pages for the Facebook account you are logged into, for which you have Facebookadministrator/owner privileges.

6. Click Add Page Tab.

ResultThe Facebook Jobs Application is now installed on the selected Facebook page.

Next StepVerify the installation on the Facebook page.

Verifying the Facebook Jobs Application Installation

PrerequisitesYou must be logged in to Sourcing with administrator or recruiter privileges, and administrator/owner privilegesfor the Facebook page you want to verify the installation for.

[Sourcing] Administrator or recruiter login > [Home Page]

Steps1. At the top right of the Home page, click the User Settings (Name) dropdown menu and select the

Manage My Channels option.

2. On the Manage My Social Channels page, you will see cards for all connected social networks. Thecard for the Facebook page on which you have installed the Facebook Jobs Application shows an "AppInstalled" status below the page name.

ResultThe Facebook Jobs Application is verified as installed on the selected Facebook page.

Next StepYou can open the Facebook page, change the Jobs Application icon, and configure the default filter for the JobsApplication.

Opening the Installed Facebook Jobs Application

PrerequisitesYou must be logged in to Sourcing with administrator or recruiter privileges, and administrator/owner privilegesfor the Facebook page you want to open.

[Sourcing] Administrator or recruiter login > [Home Page]

Steps1. At the top right of the Sourcing home page, click the User Settings (Name) dropdown menu and select

the Manage My Channels option.

2. On the Manage My Social Channels page, you will see cards for all connected social networks. On thecard for the desired Facebook page, click View.



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The Facebook page opens.

3. On the Facebook page, click the tile to open the application within Facebook.

Clicking this tile is also how end-users on Facebook will open the application to see your jobs.

ResultThe Our Jobs page opens.

Next StepYou can view the Facebook page, change the Jobs Application icon, and configure the default filter for the JobsApplication.

Changing the Facebook Jobs Application Icon

PrerequisitesThe Facebook Jobs Application must be installed on the desired Facebook page.

You must be logged in with Sourcing Administrator or Recruiter privileges, and Administrator/Owner privileges forthe Facebook page you want to verify the installation for.

[Sourcing] Administrator or recruiter login > [Home page] User Settings (Name) > Manage My Channels >[Manage My Social Channels] > [Card for Facebook page] View

Steps1. On the Facebook page click the Edit Page dropdown and select Update Public Info.

2. Click Apps in the left sidebar menu.

3. Click Edit Settings for the Sourcing Jobs Application.

4. Click Change, next to Custom Tab Image.

5. Click Edit, on the image icon.

6. Click Choose File.

Note the image specifications.

7. Navigate to the image file that you wish to upload and select it.

8. Click Open.

ResultThe new image appears as the Jobs Application icon.

Configuring the Facebook Jobs Application Default Filter

PrerequisitesThe Facebook Jobs Application must be installed on the Facebook page.

You must be logged in to Sourcing with administrator or recruiter privileges, and administrator/owner privilegesfor the Facebook page you want to verify the installation for.

[Sourcing] Administrator or recruiter login > [Home Page] User Settings (Name) > Manage My Channels >[Manage My Social Channels] > [Card for Desired Facebook page] -



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Steps1. On the card for the desired Facebook page click Configure Facebook Jobs App.

The Configure Jobs App dialog opens. Leave this window open and proceed to the next step.

2. In a different tab or browser, open the Sourcing Home page.

3. Perform a job search using the parameters by which you want the Jobs Application to filter for jobs as adefault.

For example, if you want the default filter to be "All Sales jobs based in New York City, USA", then enter"New York, USA" in the Location field, enter "Sales" in the Keyword/Category" field, and click Search.

The Job Search Results page opens.

4. Take note of, or copy to clipboard, the end of the URL for the Job Search Results page, beginning with"/jobs/search/xxxxxxx".

For example, "/jobs/search/253635"

5. Return to the Configure Jobs App dialog. (This is the dialog you left open in Step 1.)

a. Enter or paste the URL from the Job Search Results page into the Landing Page URL field.

b. Then add "/fb" to the beginning of the URL.

For example, enter "/fb/jobs/search/253635" into the dialog.

6. Click Update to close the Configure Jobs App dialog.

ResultThe default filter for the Facebook Jobs App now matches the parameters for the search page URL you entered.


Chapter 6Analytics Module

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6 Analytics ModuleAnalytics Module

Analytics Module

Analytics ModuleAdministrators and recruiters use the Analytics module to navigate to available analytics pages, view actions taken byusers, filter data by various parameters, download raw data to Excel reports, and view reports on individual job requisitionperformance and job category landing pages.

Access the module by signing into Oracle Taleo Sourcing and clicking the Analytics link on the navigation bar at the top ofthe home page.

The Analytics module provides access to your site's activity from directly within the application, allowing you to view andreport on actions taken by your users. Upon opening, the Analytics module displays tabs to access the following pages:

• Activities Overview (default home for Analytics module)

• Emails

• Job Shares

• Application Starts

Analytics also provides information about site activity from these other functional areas of the application:

• From the Job Details pages: Job Requisition Performance Statistics

• From the Landing pages: Landing Page Statistics

Activities Overview PageUse the Activities Overview page to view a dashboard for all of the activity for your Sourcing site, and evaluate theeffectiveness of your referral programs and social channel marketing.

Access the page by clicking the Analytics link on the Sourcing home page. It serves as the default home for the Analyticsmodule. The page displays three main sections:

• Filtering parameters

• Summary Totals

• Charts

Filtering Parameters



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Campaign/Channel: Select a value to show data for; from All Activity, Referrals, Talent Community, Landing Pages,Facebook, or Twitter.

Start Date and End Date: Click into the date fields to use a calendar selection tool to enter a date or date range to showdata for.

Summary Totals

Displays summary total data for Population, Talent Community Population, Job Shares, Job Views and Job Apply Starts;based on the selected filtering parameters. You can access a Detailed View from the Job Shares and Job Apply Starts.For the selected filter values a snapshot of data is displayed in the Summary Totals:

• Population: Total population size at the end of the selected period.

• Talent Community Population: Population at the end of the selected period of people who have subscribed forTalent Community job alerts.

• Job Shares: Users recommending jobs to one or more friends during the time period. Click the number to openthe job shares Detailed View.

• Job Views: Users' views of individual jobs during the time period. These are broken down by Employee, Referraland Other roles.

• Job Apply Starts: Job application starts during the time period. Click the number to open the job application startsDetailed View.

• Information Icon: Hover over the information icon for any of the data types to open a tool tip, which provides thedefinition of the data type.

Charts

Display a graphical view for Job Views, Job Shares and Apply Starts. You can access a Detailed View from the JobShares and Job Apply Starts. For the selected filter values a graphical timeline view of the data is displayed.

• Job Shares: View the number of job shares across the time period. Hover your mouse over a specific date to viewthe number of job shares for that date. Click View Details to navigate to the job shares Detailed View.

• Job Views: View the number of job views across the time period. Hover your mouse over a specific date to viewthe number of job views for that date. These are broken down by Employee, Referral and Other roles (beneaththe chart)..

• Job Apply Starts: View the number of job application starts across the time period. Hover your mouse over aspecific date to view the number of job application starts for that date. Click View Details to navigate to the jobapplication starts Detailed View.

Analytics for EmailsUse the Emails Report page to view a log, in table layout, of all job marketing emails that have been sent from your site.These include Automated Referrals Marketing, Referrals On-Demand and Talent Community emails.

Access the Emails Report page from the Analytics Overview page, by clicking the Emails tab.

All messages sent from your site are available, enabling you to track your email marketing campaigns' success via openand click rates. For each email sent you see the following:



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• Sent Date

• Email Type

• Email Subject line

• Sender's Country

• Number of Recipients

• Open Rate (number opens/number of users in targeted population)

• Click Rate (number clicks/number opens)

• Opt Out rate (number clicks of the unsubscribe link/number opens)

To view a particular email click View Example. An example of the email as it appeared to the recipients displays in a newwindow.

Analytics for email are also available in a downloadable email report. Click the Download to Excel button to obtain anExcel (CSV) file.

Analytics for Job SharesUse the Job Shares Detailed View page to view data for jobs shared via your Sourcing site. See how your campaigns aredoing based on how many job shares are sent out.

Access the page from the Analytics Overview page, by clicking Job Shares tab. You can also access this page by clickingvarious View Details links on the Overview page.

The page is displayed with three main sections:

• Filters: You can filter the data by Campaign/Channel, Start and End Date, Department, Location, Share Type,and Social Networks.

• Timeline chart: Job shares data is displayed in a chart across the time period defined with the Start/End filters.

• Results table: Results for job shares meeting the filtering criteria are displayed in table layout.

Filters

The following filters are provided:

• Campaign/Channel: Select a specific Campaign or Channel using the dropdown menu.

• Start and End Date: Click into the date field to select a Start or End date. A calendar selector tool opens. Click theday(s) on the calendar to select a day or date range.

• Department or Location: Use the respective dropdowns to select a particular Department and/or Location fromthe values for your organization's implementation.

• Share Type: Use the dropdown menu to choose from Personal Message, Status Update, or All.

• Social Networks: Use the checkboxes to select the social networks by which you want to filter. Options includeFacebook, Twitter, LinkedIn and Other.

Timeline Chart



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The timeline chart displays total job shares across the time period defined by the Start and End Date filters. Click on adata point for an individual date to see a count of job shares for that date.

Results Table

Job shares are shown in table layout,in descending chronological order by default. The table displays the following data:

• Job (requisition information)

• Referrer

• Share Date

• Share Type

• Social Channel(s)

• Number of Applicants

Navigation and Related Functions

The following navigation aids and related functions are used with the table:

• Change pages in the table using "Page X of X".

• Search by a specific Referrer name by typing in the Search By field.

• Click a Job Title to open the respective job details page within Sourcing.

• Click a Referrer name to open a Compose Email window, addressed to the email address associated with theirSourcing account.

• Change sorting by ascending or descending order for any column by clicking the Up and Down arrows.

• If a job share was made using a particular social network, an icon for the network displays in Social Channels(e.g. Facebook, Twitter or LinkedIn).

Report Table Results

Click Download to Excel to obtain a report of the job share data. Report output includes the filter parameters as well asthe following columns:

• Job Title

• Requisition Number

• Job Department

• Job Location

• Referrer Name

• Referrer Email

• Referrer Department

• Referrer Location

• Share Date



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• Share Type

• Facebook

• LinkedIn

• Twitter

• Number of Applicants

Analytics for Apply StartsUse the Apply Starts Detailed View page to view data for job applications started via your Sourcing site. See how yourcampaigns are doing based on how many job applications are started.

Access the page from the Analytics Overview page, by clicking Apply Starts tab. You can also access this page byclicking various View Details links on the Overview page.

The page is displayed with three main sections:

• Filters: You can filter the data by Campaign/Channel, Start and End Date, Department and Candidate Type.

• Timeline chart: Application starts data is displayed in a chart across the time period defined with the Start/Endfilters.

• Results table: Results for application starts meeting the filtering criteria are displayed in table layout.

Filters

The following filters are provided:

• Campaign/Channel: Select a specific Campaign or Channel using the dropdown menu.

• Start and End Date: Click into the date field to select a Start or End date. A calendar selector tool opens. Click theday(s) on the calendar to select a day or date range.

• Location or Department : Use the dropdowns to select a particular Location or Department from the values foryour organization's implementation.

• Candidate Type: Use the checkboxes to choose one or more values from Employee, Alumni, Referral or Other.

• Social Networks: Use the checkboxes to select the social networks by which you want to filter. Options includeFacebook, Twitter, LinkedIn and Other.

Timeline Chart

The timeline chart displays total job application starts across the time period defined by the Start and End Date filters.Click on a data point for an individual date to see a count of application starts for that date.

Results Table

Application starts are shown in table layout,in descending chronological order by default. The table displays the followingdata:

• Job (requisition information)



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• Candidate

• Date

• Referrer

• Social Channel(s)

Navigation and Related Functions

The following navigation aids and related functions are used with the table:

• Change pages in the table using "Page X of X".

• Search by a specific Candidate name by typing in the left Search By field.

• Search by a specific Referrer name by typing in the right Search By field.

• Change sorting by ascending or descending order for any column by clicking the Up and Down arrows.

• Click a Job Title to open the respective job details page within Sourcing.

• Click a Candidate or Referrer name to open a Compose Email window, addressed to the email addressassociated with their Sourcing account.

• If an application start was made using a particular social network, an icon for the network displays in SocialChannels (e.g. Facebook, Twitter or LinkedIn).

Report Table Results

Click Download to Excel to obtain a report of the job application starts data. Report output includes the filter parametersas well as the following columns:

• Job Title

• Requisition Number

• Job Department

• Job Location

• Candidate Name

• Candidate Type

• Candidate Email

• Date

• Referrer Name

• Referrer Email

• Referrer Department

• Referrer Location



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Analytics for Job PerformanceUse Job Performance Statistics to track job performance for each individual job on your site. You can see activity for eachjob over time to help you analyze how your users are finding your jobs.

Access job performance statistics from any Job Detail page. There are two main features:

1. Job Stats box: Displays on the right side of any Job Detail page. Shows total numbers for Views, Job Sharesand Apply Starts; for that individual job.

2. Job Performance page: In the Job Stats box, click the View Performance Over Time link to open the JobPerformance page and see more detailed information about the job listing.

Job Performance Page

The Job Performance page shows more granular data, in the form of raw data and conversion rates, for the selected job.Sections include:

• Summary Data

• Job Timeline

• Job Traffic - Top Referring URLs or Sites

Summary Data

Shows summary raw data and conversion rates for Views, Job Shares and Apply Starts.

Views are broken down by type: Employee, Referrals and Unidentified.

Job Shares include the Referral Conversion rate, which is the percentage of views from employees that resulted in jobshares.

Apply Starts includes the Apply Conversion rate, which is the percentage of views from candidates that resulted in jobapplication starts.

Job Timeline

Shows the Date Range the job was posted as well as the dates videos were added or removed. This helps you trackperformance over time against additional marketing media.

Data presented for each activity includes Activity name, Data Range or Date, Views, Shares, Applies, Referral % andApply %.

Referral % is the percentage of views from employees that resulted in job shares.

Apply % is the percentage of views from candidates that resulted in job application starts.

Up and down arrows indicate whether the Referral and Apply percentages are increasing or decreasing for the activityperiod.

Job Traffic

Show how users are finding your jobs. Sites and individual URLs are displayed in their respective charts with the numberof hits in descending order.



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Click Download Report to save either of these charts as an Excel report. The report includes Job Title, Date, ReferringSite/URL, and Number of Hits.

Analytics for Landing PagesAdministrators use Landing Page Statistics to view analytics for each landing page.

As administrator, access landing page statistics from any landing page. Click the Tracking button at the top of a landingpage, when logged in, to open the Landing Page Performance page. Landing Page Performance displays activity for thespecific landing page, in graphical and chart views.

Graphical View

In the graphical view it displays the following:

• Page Views: Number of views occurring directly on the landing page.

• Page Shares: Number of times the landing page was shared.

• Signups: Number of Talent Community signups stemming from the landing page.

• Job Views: Number of job views resulting from landing page traffic.

• Job Shares: Number of job shares resulting from landing page traffic.

• Apply Starts: Number of job application starts resulting from landing page traffic.

Chart View

Landing Page Performance also displays Landing page traffic in two chart views: Top Referring URLs and Sites. Thecharts provide the Referring URL/Site and number of Hits.

Click Download Report to save either of these charts as an Excel report. The report includes Landing Page name, Date,Job Category, Referring Site/URL, and Number of Hits.

Downloading Table Results to an Excel Report

PrerequisitesYou want to download to an Excel report the results table data from a page in Sourcing.

This example task assumes the use of Microsoft Windows 7 with Microsoft Office 2007 Excel and InternetExplorer 9. Steps will vary with other operating system, browser and Excel combinations.

[Sourcing] Administrator or recruiter login > [Home page] Analytics > [Overview] Job Shares or Apply Starts >[Detailed View page]

[Sourcing] Administrator or recruiter login > [from any Job Detail page] > [Job Stats] View Performance OverTime > [Job Performance page] > [Job Traffic: Top Referring URLs/Sites]

[Sourcing] Administrator or recruiter login > Manage Landing Pages > Select a Category/Landing Page >[Landing Page] Tracking > [Landing Page Performance] > [Landing Page Traffic: Top Referring URLs/Sites]



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Steps1. If available, set the filter parameters to capture desired data.

2. Click Download to Excel, or Download Report.The system opens a download dialog showing a suggested filename.

3. Select Save As to download the file locally.

4. When prompted navigate to and select the file download destination.

5. Ensure the file type is Microsoft Excel Comma Separated Value (CSV).

6. Click Save.

ResultThe table results are downloaded with the specified name to the specified location as an Excel CSV file.

Next StepOpen and view the data in the Excel report.

Converting a Comma Separated File in Excel

PrerequisitesBy default, reports are downloaded as CSV (Comma-Separated Value) files and opened in Microsoft Excel. Ifyou open a report and it is comma-separated, then follow these instructions to convert it to general format.

This example task assumes the use of Microsoft Windows 7 with Microsoft Office 2007 Excel and InternetExplorer 9. Steps can vary with other operating system, browser and Excel combinations.

Steps1. Navigate to the file on your local system and open it in Excel.

2. Navigate to the Data tab and click "Text to Columns".

3. In the converter wizard screen step 1, choose "Delimited" and click Next.

4. In the converter wizard screen step 2, select "Comma" and click Next.

5. In the converter wizard screen step 3, select "General" and click Finish.

6. Save.

ResultThe table results are converted to general format.

Next StepView the data in the Excel report.



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Further Information - FAQUse Sourcing's FAQ module to learn more about Tracking and Analytics.

Access the FAQs section by clicking the FAQ link on the navigation bar of the Sourcing home page. Within the FAQ, openthe Tracking and Analytics section. It includes topic items regarding the following:

• Receiving notifications about your jobs.

• Using the Analytics section to see all activity in the Sourcing system.


Chapter 7Frequently Asked Questions Section

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7 Frequently Asked Questions SectionFrequently Asked Questions Section

Frequently Asked Questions Section

Frequently Asked Questions SectionAdministrators, Recruiters, Employees, Alumni and Other users can use the Frequently Asked Questions (FAQ) sectionas a quick help reference from within the Sourcing application.

Help content provided in the FAQs is role dependent. Basic information is provided to users who arrive at the Portal page.If you log in, content is expanded based on the user role you have logged in with.

Access FAQ's by clicking the Help link in the navigation bar at the top of the Portal, Home and other Sourcing pages. FAQtopics provide answers to questions frequently asked by users, in these main categories:

• Applying to Jobs

• Sharing Jobs

• Generating Referrals

• Tracking and Analytics

• Sourcing Accounts

• Contact Us

For any particular FAQ, click the arrow symbol to expand the answer. The expanded view provides the answer to the FAQas well as any associated example images.


Chapter 8Glossary

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8 GlossaryGlossary

GlossaryThe following is a quick glossary of Oracle Taleo Sourcing terminology.

Applicant: A person who is applying for a job. Applicants are of three types:

• Alumnus - A former employee.

• Employee - An existing employee.

• Unaffiliated - Never have been an employee.

Apply Start: Creation of an application, when users click “Start Application” in Sourcing and are passed off to anapplication flow; via the Upload Resume modal, Taleo Enterprise integration, or other eRecruitment platform or ApplicantTracking System.

Applicant Tracking System (ATS): A software application that enables the electronic handling of recruitment needs.

Automated Referral Marketing (ARM): Scheduled, recurring automated messages sent to a population encouragingthem to share jobs.

Candidate: A person interested in or seeking a job. There are several types in Sourcing:



• General - A candidate being referred in without being tied to a specific job.

• Known - A candidate being referred in who is already registered in the system.

Campaign: Messages that are scheduled to be sent to a chosen population on a recurring basis.

Category Tiles: Display on the Home page. Promote category landing pages by displaying tiles for the top landing pagesthat are published. Tile display is based upon the following criteria:

1. The user has categories listed in their preferences, and there are more than 2 open jobs for that category, or,

2. The system fills the rest of the tiles based on the published categories that have the most New jobs.

Each tile contains the following information:

• Category name.

• 3 most recently posted jobs in that category.

• Number of New jobs in that category.

• Tile is a link to the associated landing page.

CS: Oracle Taleo Career Section.


Chapter 8Glossary

71

Endorsement: Giving information as to why you are referring a particular candidate, when prompted by an endorsementemail sent by the system. Generally your reply is provided to interested recruiters.

External User: A user who is outside of or not affiliated with your organization. Not an employee or alumnus.

Facebook Jobs Application: A Sourcing job search application recruiters can embed on a Facebook page for which theyhave administrator privileges, so visitors to the page can be directed to your organization's job postings.

Geocoding: A location defined as a string or semi-formatted text, then translated to standard geographical coordinates(i.e. longitude and latitude). "Reverse Geocoding" refers to longitude and latitude coordinates converted to a human-readable location description.

Geolocation: The identification of a meaningful, real world location of an object, such as a street address, using itslatitude and longitude coordinates. Geolocation search works in Sourcing by using the address, city, state or province,and country, and coding those fields to a specific longitude and latitude.

Geolocation Search: Sourcing uses geocoding to convert job locations and user locations (strings) into longitude andlatitude coordinates, and radius search to match users to jobs within a user-defined distance from their location.

Hot Job: Jobs that recruiters and/or administrators have selected as “Hot”, meaning they will appear first in all jobsearches and in campaigns. Administrators and recruiters can toggle the Hot Job tag on and off from the Job Search andJob Details pages.

Internal User: A user who is affiliated with your organization, an employee or alumnus.

Job Alert: Emails sent to users who have signed up for the Talent Community, including relevant jobs based upon eachuser’s Location and Interests.

Job Apply Start: See Apply Start above.

Job Location: The geographic location where a job is based. There can be multiple locations for a job.

Job Location Translation: The supported language translation for the locale (country) the job location is in.

Job Share: A user recommending a job to one or more friends, via copied-and-pasted referral links or URLs, in emails orthrough social channels.

Job Site: Use of Sourcing as a site for candidates to search for and apply to an organization's jobs. Job sites can be forexternal candidates, internal employee candidates, or both.

Job View: A users' view of an individual job, whether done by an employee, referral and other role.

Landing Page: A page branded for displaying postings for your organization's jobs, based on job category and/orlocation, whose URL can be provided to users via email or social channels.

Language Locale: A country, for which there is a standard language or languages that Sourcing is translated into. Forexample, for United States the language is English, and for Canada there is Canada English and Canada French. See theOracle Taleo Sourcing Configuration Guide for a list of supported languages and locales.

New Job A job tagged by the system, based on the number of days after the job is uploaded during which it is considerednew. Administrators set the date range in the Jobs configuration.

PlaceFinder: Geocoding technology to make software applications location-aware, by converting place formats (such asstreet addresses or place names) into geographic coordinates and address components.


Chapter 8Glossary

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Recruiter Site: Use of Sourcing as a site for an organization's recruiters to advertise and share open jobs in messages,campaigns, and on social channels.

Referral: A candidate's submittal of their resume for a specific job, when the candidate is associated to a referrer whohas sent the candidate a referral link. Or a general referral of a candidate by a referrer who enters the candidate's contactinformation and uploads their resume.

Referrals On-Demand (ROD): One-time messages sent to a population sharing specific jobs or social channels.

Referral Site: Use of Sourcing as a site for employees, alumni and others to refer in candidates, in general or for specificjobs.

Referrer: A person who refers in a candidate. Certain logged-in users of Sourcing can view and copy their personalreferral link in user settings, and can share their link with candidates via email or social channels. There are several typesof referrers:



• Original Referrer - The first referrer of a candidate, if there are multiple referrers.

• Priority Referrer - A setting in the Users configuration enables passing of priority referrer parameter in theApplicant Tracking System URL.

• Top Referrer - A block on the right side of the Home and Job Search pages showing information about userswho have referred the most candidates. A setting in the Users configuration allows administrators to regulate ifthe Top Referrers will be available to users other than Trusted Referrers. Top referrers are scored by the systemusing these criteria: job shares, clicks resulting from job shares, and apply starts from job shares. Each criterion isweighted according to your preferences. In order to be eligible as a Top Referrer, users must meet a configurableminimum Qualifying Score.

• Trusted Referrer- A setting in the Users configuration allows administrators to enter the relationship IDs of theuser roles that are considered trusted referrers. Based on configuration, Trusted Referrers can be allowed topartially log in to refer candidates, recommend candidates for jobs, upload candidate's resumes, and see Newand Hot jobs flags.

• Unaffiliated Referrer - Referrers who are not employees or alumni.

Social Channels: Social networking sites (such as Facebook, LinkedIn, Twitter and Weibo) with which Sourcing hasfunctionality to integrate.

Social Job Distribution (SJD): Campaigns that post jobs to connected Facebook fan pages, Twitter handles, andLinkedIn pages.

Solr Search: A search engine platform for websites, having features such as faceted search, database integration andgeospatial search that make it useful for performing geolocation searches.

Starred Job: Jobs that recruiters and/or administrators have selected to receive notifications for when users share orapply to them. You can manually star jobs on the Job Search page. When you send a campaign from your account,Sourcing automatically stars the jobs you selected for that message. Users can also filter the Job Search page to viewonly starred jobs.

Talent Community (TC): User population that has signed up to receive, based on location and interests, automated jobalerts and direct TC messages.


Chapter 8Glossary

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TBE: The Oracle Taleo Business Edition product.

TE: The Oracle Taleo Enterprise product line (Recruiting, Legacy Onboarding, Onboarding Transitions, SchedulingCenter, Career Section, Performance Management and related platform applications).

Sourcing: The Oracle Taleo Sourcing product.

Unique Referral Link: The long or short URL to your Sourcing site, which you can provide to candidates to expose themto your organization's jobs. If a candidate applies to a job you are automatically identified as the referrer.

Whitelist parser: A part of the Solr technology that is used in the geocoding process, containing a list of places aroundthe world. In order to geocode the job location through the Oracle eLocation API correctly, the location string mustbe parsed into country, state/province, city and address values. The parsed values are then sent to the API and thecoordinates returned to Sourcing.

Documents

Sourcing User Guide - Oracle · 2017-11-03 · Oracle Taleo Enterprise Sourcing User Guide Chapter 1 Getting Started 1 1 Getting Started Getting Started About Oracle Taleo Sourcing