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Insight Driven Outcomes Who Moved My Spreadsheet?

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Page 1: Sop Hana Who Moved My Spreadsheet.pptx

Insight Driven Outcomes

Who  Moved  My  Spreadsheet?  

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+  Speaker Introduction

§  18+  years  of  experience  in  Supply  Chain  Management    

§  Trained  SAP  implementa>on  partner  for  S&OP  Powered  by  HANA  

§  Managed  the  supply  chain  planning  system  porEolio  for  the  Clorox  Company  

§  Led  mul>ple  system  implementa>ons  including  i2  Demand  Planner,  Logility,  and  APO  

§  Managed  a  “Best-­‐in-­‐Class”  vendor  managed  inventory  program  suppor>ng  Wal-­‐Mart  

§  Piloted  a  Collabora>ve  Planning,  Forecas>ng,  and  Replenishment  (CPFR)  program  with  Target  and  Wal-­‐Mart  

2  

Jeff  Boyer  S&OP  Solu>ons  Architect    Intrigo  Systems,  Inc.  

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+   About Intrigo

INNOVATE  

Source:  AMR  

Supply    

Create  

Demand  

We  are  a  bou>que  Technology  Consul>ng  &  Implementa>on  Company  focused  on  orchestra>ng  Customer  Value  Networks  at  the  confluence  of  Demand,  Supply  and  Innova>on.  

RESPOND   SENSE   “  3  

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+  

ADVISORY   IMPLEMENTATION   SUPPORT  SERVICES  

SOLUTIONS  

PRODUCTS  

Playing Field

Hi  Tech/        Semiconductor  

Retail/  Apparel  and  Footwear  

Consumer  Goods  

ISEMI®   IHITECH®   FUSIONOPS®   ICON®  

SAP  –  ECC,  APO,  DiSM,  SNC,  EWM,  SRM,  APO  on  HANA,  ICON-­‐SCM,  Resilinc  

SAP  –  ECC,    PLM,  ME,  MII,  SFC  

SAP  –  ECC,  CRM,  CHM,  SFDC,  e-­‐Serv  

Supply  Chain  

Manufacturing  

Customer  Care  

SAP  S&OP  on  HANA,  SteelWedge  S&OP  

SAP  –  ECC,  BPC  Planning,  BPC  ConsolidaWon  

SAP  –  ECC,  SAP  BW,  BOBJ,  BW  on  HANA,  Fusionops    

Financials  

AnalyWcs  

4  

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+   Who Moved My Spreadsheet? 5  

“The  quicker  you  let  go  of  old  cheese,  the  sooner  you  find  new  cheese”        

                                       -­‐-­‐  Spencer  Johnson,  MD  

§  Cheese  as  a  metaphor  courtesy  of  Spencer  Johnson,  MD  

§  Every  spreadsheet  is  someone’s  cheese  

§  Today  we  will:  §  Explain  how  S&OP  Powered  by  

HANA  drives  integrated  planning  and  breaks  the  dependence  on  standalone  spreadsheets  

§  Review  a  prac>cal  applica>on  of  S&OP  Powered  by  HANA  at  SMART  Modular  

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+   Guest Speaker

§   30  +  years  of  experience  in  Manufacturing  and  Supply  Chain  Management  

§  Led  in  the  design,  development  and  launch  of  a  number  of  successful  SCM  solu>ons,  including  the  SAP  Advanced  Planner  and  Op>mizer.    

§  Helped  numerous  customers  evaluate  and  implement  SCM  solu>ons.    

§  Currently  focused  on  building  the  next  genera>on  of  planning  applica>ons  that  will  enable  our  customers  to  more  effec>vely  respond  to  rapidly  changing  business  condi>ons    

6  

Sandy  Markin  Senior  Director    Supply  Chain  Solu>ons  SAP  

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What  is  the  current  view  of  S&OP  and  what  are  the  factors  driving  customers  interest  and  adopWon?  

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+  

§  Escalate  resoluWon  plans  with  scenarios,  if  applicable  §  Review  key  changes  since  last  meeWng  

§  Based  on  updated  demand  plan,  understand  capacity  and  material  impacts,  including  contract  manufacturing  

§  Understand  long-­‐term  gaps  in  supply  and  demand  

§  Consensus  Demand  Planning  and  New  Products  §  Input  from  Sales,  MarkeWng,  Finance  and  OperaWons,  including  quanWty,  price,  

revenue  and  margin  

§  Review  and  resolve  outstanding  supply  issues  §  Compare  constrained  plan  with  finance  plan  §  Define  and  compare  scenarios  

A Typical S&OP Process

Demand  

Supply  

Balance  

ExecuWve  Review   Repeats  

Monthly  

8  

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+  Trends  Driving  S&OP  AdopWon  and  Renewal  

Market  Pressures  n  Uncertain  economic  condi>ons  n  Need  for  greater  agility  

n  Escala>ng  demands  from  customers    

VolaWle  Demand/Complex  Supply  Chain  n  Supply  chain  complex  and  costly  to  manage  

n  Demand  increasingly  vola>le  n  Increased  exposure  to  supply  chain  risk    

Increasing  Importance  of  Technology  to  S&OP  n  Growing  number  of  stakeholders  in  S&OP  process  

n  Need  to  leverage  massive  amounts  of  data  for  rapid  decision  making  n  Pressure  to  reduce  cost  of  deployment  and  implementa>on  

 

9  

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+  Value of an Integrated S&OP Solution

*  IBM  Case  Studies  &  Benchmarks  from  SAP  Value  Engineering  

Tangible  Benefits*   %  impact  

Revenue  

§  Top  line  revenue  growth  

§  In-­‐stock  %    improvement  

§  Service  level  increase  

1-­‐2%    

20-­‐30%    

5-­‐10%  

OperaWng  cost  §  SKU  raWonalizaWon  

§  Order  fulfillment  lead  Wme  reducWon  

§  Inventory  carrying  cost  reducWon  

10-­‐15%    

10-­‐20%  

5-­‐10%  

Asset  UWlizaWon/Working  capital  §  ReducWon  in  inventory  levels  

§  Inventory  turns  increase  

§  Cash-­‐to-­‐Cash  cycle  Wme  reducWon  

5-­‐15%    

5-­‐10%    

5-­‐10%    

10  

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What  challenges  do  companies  face  today  in  running  an  efficient  S&OP  process?  

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+   S&OP Challenges Traditional Approaches are Broken creating Silos

§  Disparate  data  sources,  perspec>ves  and  disconnected  processes    

§  Silo-­‐ed  planning  with  func>onal  goals    

§  Adhoc  collabora>on  over  Email,  Excel    

§  No  ability  to  Simulate  &  Understand  Impact  of  decisions  

Finance

Marketing

Sales

Operations

SCM

CRM

ERP

12  

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+   S&OP Pain Points  

§  Too  many  spreadsheets  and  systems  involved  in  the  S&OP  process  

§  Cannot  get  users  to  provide  input,  especially  sales,  marke>ng  and  execu>ves  

§  Spend  more  >me  assembling  data  than  planning  

§  Outdated  demand,  supply  and  finance  plans  

§  Working  at  aggregates  only  and  can’t  connect  to  detailed  mix  

§  Cannot  change  demand  and  view  impact  on  supply  and  financials  right  away  

§  Too  hard  to  simulate  and  compare  planning  scenarios  

§  Planning  decisions  made  without  considering  supply  chain  constraints  and  profitability    

§  Execu>ve  S&OP  views  lack  latest  informa>on    

§  Execu>ve  S&OP  mee>ng  informa>on  is  hard  to  share  and  is  disconnected  from  planning  tools  

13  

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What  advances  in  technology  are  acceleraWng  this  redefiniWon  of  S&OP  Processes?  

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+   Technology Forces redefining IT Landscape

n  Informa>on  Explosion  n  Data  doubling  every  18  

months  n  Structured  and  

Unstructured  data  

n  Consumeriza>on  of  IT  n  Expecta>on  to  make  decisions  

in  real  >me,  at  moments  of  risk  and  opportunity  

n  Customers  expect  business  experience  to  be  as  sa>sfying  as  personal  experience  

n  Ease  of  delivery,  consump>on  and  interac>on  with  new  orders  of  simplicity  

n  Fundamentally  new  collabora>on  paradigms  without  compromise  on  Integra>on,  Integrity  &  Performance  

n  Cloud  coupled  with  real-­‐>me  enables  new  possibili>es  

15  

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What  is  the  SAP  S&OP  soluWon  and  how  is  it  unique  in  addressing  the  challenges  and  exploiWng  the  technology  advances  discussed  earlier?  

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+   SAP Supply Chain Solution Areas Complete Support for Integrated Business Planning

Consistent  Supply  Chain  Data  Model  Products/Materials   Bill  of  Materials   RouWngs  &  Resources  Supply  Network  LocaWons   Business  Partners  

 Sales  and  Opera>ons  Planning  

Collabora>ve  Response  Management  

Manufacturing  &  Supply  Planning  Demand    Management  

Supply  Chain  Execu>on  

Integrated  Product  Development                           Strategic  

Tac>cal  

Opera>onal  

Execu>on  

Sales  Planning  and  Performance  Management  

Financial  Performance  Management    

17  

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+  

SAP  Sales  and  OperaWons  Planning  2.0  Powered  by  SAP  HANA™  

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

S&OP Solution Architecture

SAP  HANA™  

 

 

 

 

 

 

 

   

Cloud-­‐based  

S&OP  Model  &  Engine  

Dimensions                                                  Amributes                                                                              Key  Figures    CalculaWons                                                  Scenarios                                                                                                SimulaWon                                                                  

Process  Workflow                                        Alerts    

User  Interface  

 AnalyWcs      (Web)  

Social  CollaboraWon  (Web/Mobile)  

Sales/  MarkeWng  

Demand  Planning  

Finance  

Supply  Chain  

Planning  Views      (Excel)  

ExecuWves  

 AdministraWon      (Web)  

ERP  

CRM  

BPC  

APO  

BW  

Any  Other  System  

Excel  

Web

 UI  

 sfp  |  h

hps  

Out-­‐of-­‐the

-­‐box  Integra>

on  

Data  Services  (on

 premise)  

18  

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+   SAP Sales & Operations Planning

Unified  Planning  Environment  

§ Single  unified  data  model  across  Demand,  Finance,  Supply  Chain  to  support  both  tac>cal  and  opera>onal  planning  at  any  level  of  granularity  &  dimension  

§ Flexible  process  modeling    

§ Planning,  Analy>cs  &  Collabora>on  driven  off  of  this  single  model  

19  

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+   SAP Sales & Operations Planning

Real-­‐Time  Planning  &  SimulaWon  Tools  

§ Consensus  demand  planning,  Rough-­‐cut  capacity  planning,  Volume  &  revenue  modeling,    

§ Alterna>ve  what-­‐if  scenarios  for  rapid  decision-­‐making  across  mul>ple  key  figures,  dimensions  

§ Constraints  at  both  detailed  and  aggregate  level,  R/T  aggrega>on  &  disaggrega>on  

20  

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+   SAP Sales & Operations Planning

Real-­‐Time  Planning  &  SimulaWon  Tools  

§ Consensus  demand  planning,  Rough-­‐cut  capacity  planning,  Volume  &  revenue  modeling,    

§ Alterna>ve  what-­‐if  scenarios  for  rapid  decision-­‐making  across  mul>ple  key  figures,  dimensions  

§ Constraints  at  both  detailed  and  aggregate  level,  R/T  aggrega>on  &  disaggrega>on  

21  

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+   SAP Sales & Operations Planning

Contextual  Process  OrchestraWon  

§ Contextually  organize  People,  Documents,  S&OP  Process  Steps,  S&OP  Data,  Ac>on  items,  Decisions,  Alerts,  etc.  around  the  S&OP  Process  

§ Enable  People  to  stay  on  top  of  relevant,  contextual  updates  

22  

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+   SAP Sales & Operations Planning

Contextual  Process  OrchestraWon  

§ Contextually  organize  People,  Documents,  S&OP  Process  Steps,  S&OP  Data,  Ac>on  items,  Decisions,  Alerts,  etc.  around  the  S&OP  Process  

§ Enable  People  to  stay  on  top  of  relevant,  contextual  updates  

23  

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+   SAP Sales & Operations Planning

Advanced  AnalyWcs  

§ Evalua>on  of  mul>ple  levers  to  shape  profitable  demand  

§ Faster  iden>fica>on  of  problems  through  beher  visualiza>on  

§ Compare  scenarios,  track  KPIs,  monitor  trends  across  mul>ple  dimensions,  granulari>es  in  R/T  

§ End  user  personaliza>on  and  sharing  

24  

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+   SAP Sales & Operations Planning

Data  IntegraWon  § Automated  data  loads  from  mul>ple  source  systems  

§ Secure  On-­‐Premise  to  Cloud  integra>on  (hhps,  sfp)  

§ Configurable  target  data  model  with  extensibility  

§ Flexible  source-­‐to-­‐target  integra>on  templates  using  SAP  Data  Services  

§ Data  export  back  to  Source  systems  

25  

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What  are  customers  saying  about  SAP’s  S&OP  soluWon?  

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Customer Feedback

“Today,  our  Sales  &  OperaBons  Planning  process  is  largely  manual,  managed  over  disconnected  spreadsheets,  spans  mulBple  internal  teams  and  contract  manufacturers,  and  it  takes  too  much  Bme  and  effort  to  respond  to  demand  and  supply  variaBons.  We  were  able  to  assess  the  impact  of  fluctuaBons  in  capacity  posiBons  at  contract  manufacturers  on  our  sales  forecasts  in  real-­‐Bme,  model  alternaBve  scenarios  and  cut  our  planning  cycle  Bme  in  half.”    

James  Smith  Director,  McKesson  

“S&OP  powered  by  HANA  makes  demand  and  supply  balancing  with  large  sums  of  data  simple,  fast,  and  acBonable.    It  integrates,  aligns,  and  synchronizes  Sales,  OperaBons,  and  Finance  in  real  Bme,  allowing  collaboraBve  decisions  with  the  help  of  analyBcs  and  simulaBons  on  a  demand-­‐driven  supply  chain.  S&OP  with  HANA  can  do  in  hours  what  takes  the  business  weeks  to  do.”  

John  Flebut  Vice  President,  Atmel  CorporaWon  

“Cascades  is  aiming  to  cut  inventory  costs,  as  well  as  generate  tens  of  millions  of  dollars  in  addiBonal  savings.    S&OP  as  a  process  looks  very  promising  as  a  means  to  help  achieve  these  objecBves.    We  were  impressed  with  the  level  of  engagement    from  the  SAP  team.    S&OP  on  HANA,  with  its  robust  simulaBon  capabiliBes,  is  a  soluBon  that  looks  like  it  has  great  potenBal  to  accelerate  our  achievement  of  these  objecBves.”  

Dominic  Dore  CIO,  Cascades  

“S&OP  on  HANA  combines  the  real-­‐Bme  simulaBon  and  analysis  capabiliBes  of  HANA  with  contextual  social  collaboraBon  capabiliBes  to  provide  a  truly  unique  soluBon  in  the  marketplace.  It  offers  the  opportunity  to  significantly  increase  the  speed  of  decision  making  throughout  the  process  and  streamline  collaboraBon  across  distributed  teams.  What  can  take  days  of  preparaBon,  with  meeBngs  and  informaBon  exchange,  now  has  the  possibility  to  be  done  all  in  one  tool  and  in  real-­‐Bme  enabling  seamless  synchronizaBon  across  the  business  funcBons.”  

                                               Chris  Walker            Director,  Global  S&OP  Unilever  

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+   Case Study Summary 28  

The  Company’s  Top  ObjecWve  §  To  standardize  and  improve  their  S&OP  process  by  elimina>ng  a  set  of  cumbersome  

and  error  prone  spreadsheets  that  are  used  for  collec>ng  field  forecasts,  genera>ng  revenue  plans,  and  balancing  demand  and  supply  plans  

§  Provide  for  scalability  and  integra>on  with  backend  systems  while  crea>ng  the  tools  that  will  drive  con>nuous  process  improvement  and  enable  collabora>on  

The  ResoluWon  §  Leverage  the  capabili>es  of  S&OP  Powered  by  Hana  to:  §  Establish  a  standardized  five-­‐step  process  with  specific  ac>vi>es  and  tasks  to  drive  

process  discipline  §  Define  a  set  of  KPI’s,  Analy>cs,  and  Alerts  to  drive  con>nuous  plan  and  process  

improvements  §  Develop  a  set  of  specific  planning  view  templates  linked  by  a  common  data  model  to  

reduce  errors  and  improve  collabora>on  

The  Key  Benefits  §  Moved  from  a  stand-­‐alone  spreadsheet  managed  environment  with  lihle  integra>on  to  

a  fully  integrated  central  repository  for  planning  informa>on  §  Gained  the  ability  to  do  comparisons,  modeling,  and  analy>cs  at  any  phase  of  the  

process  at  mul>ple  levels  of  data  granularity  §  Reduced  manual  work  §  On  the  road  to  improved  forecast  accuracy  and  plan  performance  due  to  ability  to  

generate  KPI’s  and  apply  learning’s  from  past  performance  into  future  plans  §  Improved  confidence  and  integrity  in  the  S&OP  process  

SMART  Modular  is  a  technology  leader  in  the  design,  development,  and  deployment  of  current  and  next-­‐genera>on  memory  products.  

HEADQUARTERS Newark, CA INDUSTRY Semiconductor COMPANY SIZE 1,442 WEBSITE http://www.smartm.com

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+   Taking a Deeper Dive…

Manually  prepare  spreadsheet  for  forecast  input  

Request  and  receive  input  from  field  and  manually  update  spreadsheet  

Use  spreadsheet  to  iden>fy  and  resolve  

supply  issues  

Use  spreadsheet  to  determine  

commitment  and  revenue  projec>ons  

29  

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+   Pain Points 30  

Manually  intensive,  loosely  structured,  and  error  prone  

§  Designed  a  structured  five-­‐step  process  leveraging  the  collabora>on  framework  to  drive  process  adherence  

§  Leveraged  Excel  based  planning  views  for  collec>ng  and  compiling  forecast  inputs  

Profile  of  business  units  is  different  by  velocity  and  volume  

§  Developed  a  common  planning  model  for  both  business  units  with  persisted  master  and  transac>on  data  

Limited  analyWcs  to  measure  business  performance  

§  Built  analy>c  visualiza>ons  to  view  business  unit  performance  at  a  glance  

No  capability  to  do  what-­‐if  analysis  and  repeatable  scenario  planning  

§   Fully  enabled  simula>on  and  scenario  func>onality  

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+   Use Case 31  

How  to  leverage  S&OP  Powered  by  HANA  to  improve  forecast  accuracy?  

§  Start  with  a  sta>s>cal  baseline  

§  Build  in  demand  intelligence  

§  Capture  and  track  assump>ons  

§  Snapshot  your  prior  forecasts  to  measure  error  and  vola>lity  

§  Make  reviewing  forecast  performance  a  standard  agenda  item  for  your  demand  review  mee>ng  

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+   Key Takeaways

§  Excel  is  a  great  tool;  however,  it  quickly  reaches  its  limit  when  suppor>ng  an  integrated  planning  process  

 §  Process  discipline  and  collabora>on  are  key  

ingredients  to  improving  your  organiza>ons  planning  capabili>es  

§  It  takes  more  than  sta>s>cs  to  generate  an  accurate  forecast  and  drive  improvement  over  >me    

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+  

Thank  You!  For  addi>onal  informa>on,  please  contact  us  

at  [email protected]  or  visit  www.intrigosys.com  

 Follow  us:  @Intrigosys