Phone (404)660.4111

E-mail solsonty@yahoo.com

Sonya M. Barge

Summary of

qualifications

Over 10 years experience as child care center proven results-focused Director for

Water Walk Enterprises, Inc dba Tiny Treasures. Accomplished consistently and expertise in areas from business administration to marketing services to recruiting and training sales staff. Key Accomplishments:

Created, developed and produced successful child care center from start-up to a $750,000+ in annual sales through effective business planning, creative sales techniques, and driving brand recognition through innovative marketing.

Proficient in cultivating and managing business relationships with direct P&L responsibility meeting long term strategic revenue generating goals.

Developed, negotiated and maintained long term strategic partnerships and vendor relationships resulting in sustained long-term partnerships.

A direct communicator with strong interpersonal skills oriented toward tangible, measureable results with extensive experience building new age-appropriate classrooms and curriculums.

Recognized by clients and colleagues as a consummate professional with a high degree of personal integrity. Known for a contagious passion for excellence, a talent for resourceful business solutions, and a capacity for motivational leadership.

Four years of project management experience in hardware and software implementations. Demonstrated track record of successfully managing small to large projects from start to finish and on time.

A highly motivated and energetic professional, dedicated to understanding and meeting client needs. Adept at prioritizing and completing multiple projects within strict customer specifications and time restrictions.

Exceptional focus, follow-through and coordination skills. Proven ability to develop and manage project schedules, and known for working well with cross-functional team to achieve on-time project completion.

Cross-platform training in operating systems to effectively train, troubleshoot, identify and solve a wide range of user concerns.

Computer Skills include: MS Office Suite (MS Word, MS Excel, MS Powerpoint, MS Publisher)

Work experience Director

February 2005-December 2015 Tiny Treasures for Early Childhood Development

Negotiated and sold the business and real estate to a corporate child care entity.

Coordinated with 500 families to improve activities on children’s' learning

capabilities.

Developed educational standards, policies, procedures, and programs of the

center.

Monitored over 1000 children's progress and implemented new activities to

further improve the children’s learning curves.

Reviewed allocations of funds for staff, materials and equipment, and monthly

expenses.

Coordinated payroll, work schedules and the daily activities of teachers at the

center.

Facilitated the scope of building the center from conception to completion.

Developed and facilitated the educational program offerings and conducted drafts

of program schedules.

Managed the day-to-day operations of Tiny Treasures.

Monitored state licensure compliance requirements.

Conducted monthly supervisory, team building, and training meetings with center

staff.

Implemented & updated procedures in response to issues.

Coordinated meal planning and preparations

Assistant Director

February 2004-2005 TreeTop Learning Academy Morrow, GA

Managed the day-to-day operations of TreeTop Learning Academy

Monitored state licensure compliance requirements.

Conducted monthly supervisory, team building, and training meetings with center

staff.

Implemented & updated procedures in response to issues.

Coordinated meal planning and preparations

Created staff schedules

Project Manager/Customer Support Specialist

2000-2003 Dendrite International formerly known as SYNAVANT Inc Atlanta, GA

Supervised a team of testers in product enhancements in proprietary software and reported testing results to upper management

Consulted with client to identify key requirements, defined project scope, developed project plan and schedule, provided leadership to internal teams on projects and daily communication to client on production issues.

Initiated a comprehensive issue tracking process that improved communication and issue resolution for client, cross-functional teams and upper management.

Act as escalation point for change request and client concerns, and worked closely with department team leads to prioritize issues and coordinate troubleshooting efforts.

Conducted resource planning and budgeting for hardware implementation rollouts; tracked cost to ensure adherence to budgetary limitations.

Received “Team Player Award” for outstanding performance and excellent customer service.

Account Manager/Customer Support Specialist

1999-2000 SYNAVANT Inc Atlanta, GA

Provided second level support to effectively resolve escalated end user issues

Served as client liaison to ensure and improve client satisfaction.

Created and maintained electronic instructional and troubleshooting guides

Planned and organized on-going training sessions to maintain up-to-date knowledge base

Researched and wrote detailed weekly reports identifying end user satisfaction, trends and issues.

Technical Support/Help Desk Associate

1997-1999 SYNAVANT Inc. Atlanta, GA

Part of a five-member team to provide comprehensive word processing, technical consulting and systems troubleshooting to over 3000 sales reps.

Support proprietary software: Cornerstone 1.64, Microsoft Office 95 & 97, Lotus Notes, and Internet access

Participate in onsite support of hardware/software for client

Receive ongoing corporate recognition and customer commendation for consistently high levels of accuracy and productivity.

Provide support services to office supervisor to create reports for the client

One of two associates selected to assist in training new help desk associates

Flight Attendant

1992-1993 American Airlines Irving, TX

Provided information, guidance and assistance for safety and comfort to

passengers on board aircraft.

Conduct safety checks before, during and after flight

Greet passengers!

Prepare and serve food items to passengers.

Comply with all aviation rules and regulations for safety protection.

Assist passengers and cabin crew during emergency situations.

Present emergency equipment and give instructions.

Submit reports concerning flight incidents.

Education

Michigan State University, East Lansing, MI B.A., Political Science

REFERENCES AVAILABLE UPON REQUEST