Sonal Jain E-mail: sonaljain.30@gmail.com Senior Software Engineer Mobile: +1-8605931426 Address: 44 Republic Drive, Bloomfield,CT,06002

Experience Summary:

QA professional with 6.5 years of experience in Performance Testing with strong expertise in Healthcare and Energy and Utilities domains.

Proficiently involved in the full testing life cycle of the project right from the test strategy phase to implementation including Requirement Analysis, Defining Test Strategy, Test Planning, Test Script development, Test cases preparation, Test Data set up, Test Execution, Result/bug reporting, and bottleneck analysis.

Expertise in Performance testing tools like LoadRunner, Performance Center, Rational Performance Tester and Microsoft VSTS.

Knowledge on Perfmon and HP Site scope. Expertise in Smoke, Load, Stress, Endurance, Integration, Regression and Backend testing. Strong knowledge of software QA processes and methodologies including Waterfall and Agile. 6 months of onsite exposure working closely with customers and meeting customer expectations. Strong teamwork skills and the ability to communicate with all management levels. Good interaction

with developers, managers and team members to coordinate job tasks. Ability to handle a team of testers while working on multiple deliveries simultaneously. Excellent analytical and problem solving skills. Mentor and provide skills transfer to QA Team on performance tools and techniques.

Technical Skills:

Performance Testing Tool: HP LoadRunner 12.50, 11.52, Microsoft VSTS Ultimate, IBM RPT 8.2, Performance Center

Monitoring Tools: Perfmon, Site scope Scripting Protocols: Web (Http/Html), Silverlight Databases: Oracle, DB2 Automation tool: Worksoft Defect Management Tool: HP-ALM (11.52), Microsoft VSTF, Rally Environment: Java application, Dot net based application, Mainframes Completed 6 months of initial training in Infosys with hands on experience on Mainframes modules JCL,

COBOL and DB2 along with advanced RDBMS, OOPS and C# concepts.

Work Experience

Project Details Accenture (Jan 2015 – till now)

Project Title : Cigna, Sales and UnderwritingClient : Cigna, USEnvironment : Web Based ApplicationPosition : Senior Performance AnalystTool Used : HP LoadRunner 12.50, HP ALM 11.52Servers Used : SQL Team Size : 12Project : Cigna is a global healthcare insurance company and the project involves performance testing of its Sales and Underwriting applications which are used by Underwriters to determine premium rates for new and existing customers.

Responsibilities: Gathering Non-functional requirements and develop workload model based on business analyst

and project manager inputs. Understand end to end flow of Application Under Test (AUT) from the project team and collect

details from Business Analyst. Prepare a high level test approach and test plan. Involved in test efforts estimation. Co-ordinate and delegate various activities with performance team at offshore and assist the

team in resolving various application issues. Test data preparation using automated scripts. Test scripting and Performance test scenario design and execution of various load tests to identify

performance bottlenecks. Booking time slot in the Test environments for performance test execution window. Co-ordinate among developers and architects to bring performance test defects to a closure by

conducting defect calls. Prepare summary reports and closure report to highlight key performance outputs to various

stakeholders during each release. Working with development teams investigating and correcting defects based on the testing

results. Support functional, regression and UAT testing, whenever required. Sprint level tracking in Rally

and acting as backup for Scrum master. Hands on experience in Agile (Scrum) process and SAFE principles. Proactively involved in reviewing deliverables and mentoring of new team members.

Project Details _________ Accenture (July 2014 – Dec 2014)

Project Title : Microsoft HomeDepotClient : MicrosoftEnvironment : Web Based Application, SQL ServerPosition : Senior Software Test AnalystTool Used : VSTFServers Used : SQL server 2012, SQL server 2014Team Size : 2

Project : It is a SQL server (2012 to 2014) and OS upgrade project. It involves end-to-end functional testing of a large and complex database, SQL jobs and connected tools in different environments, which are very critical from business perspective. The application/tools handle the product information starting from assigning a unique item ID to the new product till it being dispatched.

Responsibilities: Requirement Gathering, Master Test Plan and Master Project Plan preparation. Debugging SQL jobs and SSIS packages by using SQL server data tools. Analysis of deprecated features impact while upgrading to SQL server 2014. Performed Rollover and Rollback testing, Failover and Failback testing. Coordinating System Integration testing with various teams. Authoring new test cases, test case execution, bug reporting and daily execution status report

preparation. Owning daily defect triage calls and tracking defects to closure. Preparing Sign off document Preparing Knowledge documents for future reference.

Project Details _________ Infosys (May 2013 – July 2014)

Project Title : Project Analytics and Reporting Systems, ECOSYS Client : McDermott, US Environment : Dot net Based Online ApplicationTool Used : Performance center, Load Runner 11.52, PerfmonServers Used : SQL, BizTalk and ETL serverPlatform : Web (Http/Html), SilverlightPosition : Performance Test AnalystTeam Size : 4Project : McDermott is a leading provider of integrated engineering, procurement, construction and installation services for offshore and subsea field developments worldwide. PARS project deals with performance testing of BI reports mounted on power view. These reports integrate information from across the enterprise and present to the stakeholders. ECOSYS project deals with the performance testing of web application which is primarily for project budgeting, forecasting and cost management. This also involves huge data flows from one source to another and hence needs volume testing of DB servers. The AUT provide the customers with the integrated information from various source systems in the form of BI Reports.

Responsibilities: Gathering Non-functional requirements and develop workload model for Volume testing, Load

and stress testing. Understand the Application Under Test (AUT) from the project team and collect details from

Solution designer and Business Analyst. Test plan and test strategy document preparation. Test efforts and cost estimation. Conduct proof of concept to identify tool and protocols for scripting. Test Scripting and setting up Perfmon and integrate Sitescope for Monitoring of Application

Performance. Writing reusable functions and actions in order to make the test scripts more manageable and

easy to maintain. Test data preparation using available tool/technologies. Performance test scenario design and execution of various load tests to identify performance

bottlenecks. Volume testing of ETL interfaces by loading huge amount of data. Configuring set up for network tests and execute, monitor and compare test results.

Prepare summary reports to highlight key performance outputs to various stakeholders during each release.

Working with development teams investigating and correcting software bugs and deficiencies based on the testing results.

Training other resources and Onsite offshore coordination.

Project Details _________ Infosys ( Sep 2012 – April 2013)

Project Title : Customer self Service Energy ManagerClient : Infosys Environment : Java Web Based Online ApplicationTool Used : IBM Rational Performance Tester 8.2, PerfmonPosition : Performance Test AnalystTeam Size : 1Project : Customer Self Service Manager (CSEM) is a web-based application designed for utility customers which provide customer with meaningful information anytime, thus mitigating the need of customer call center. This application provides customers the smart analyzed patterns of their energy consumption and thus helps them to save on their bills. This is an Infosys innovation and project involves performance testing of this web based application.

Responsibilities: Non-Functional Requirement Gathering, Test plan preparation Develop Work Load Model based on NFRs gathered. Consult product with customers to integrate application and determine correct protocol for

recording. Test scripting and test data preparation. Troubleshoot issues related to Rational Performance Tester and load generator. Create test scenarios and perform scheduling of scenarios to Load/Stress Test the application to

identify the maximum point where server breaks. Monitoring Application Performance during performance tests. Analyzed results data, helping stakeholders to understand application behavior based on different

load scenario. Identification and resolution of performance bottlenecks, re-execution if required. Analysis and reporting of key findings. Bug fixing with development team.

Project Details _________ Infosys (May 2012 – Aug 2012)

Project Title : TRUE BLUEClient : TRUE BLUE, USEnvironment : Dot Net Based Desktop ApplicationTool Used : HP Load RunnerPosition : Performance TesterTeam Size : 6Project : True Blue is a leading provider of specialized workforce solutions including staffing, large-volume on-site workforce management, and recruitment process outsourcing to fill full-time positions. It is a vast project which involves some complex scripting. It deals mainly with performance testing of Ellis (a desktop based application) which assigns the workers to the customer’s work order based on their availability and skill set.

Responsibilities: Interacting with the business analysts and developers to better understand the system

requirements. Creating test scenarios and work load models based on usage statistics provided by the client. Developing Test Scripts using LoadRunner. Writing reusable functions and actions in order to make the test scripts more manageable and

easy to maintain. Test Data creation Test Execution for Load, Endurance tests and Monitoring application performance. Setting up DB Traces and Event Viewers in SQL Profiler tool. Monitoring run time logs for any errors. Identifying Bottlenecks and preparing detailed test summary report. Working with development team for resolution of performance bottlenecks, re-execution of teste

if required.

Project Details _________ Infosys (Jan 2012 – April 2012)

Project Title : Recall DPS Web Testing Client : Recall, USEnvironment : DotNet Web Based Online ApplicationTool Used : Microsoft VSTS UltimatePosition : Performance TesterTeam Size : 2Project : Recall’s DPS main functionality is to protect the important document from its customers in the digital format. It involves some complex scripting like report generation in different formats.

Responsibilities: Interacting with the business analysts and developers to better understand the system

requirements. Creating test scenarios and work load models based on usage statistics provided by the client. Developing Test Scripts using Microsoft VSTS. Test Data creation. Test Execution for Load, Stress tests and Monitoring application performance. Setting up perfmon and monitoring tests. Identifying Bottlenecks and preparing detailed test summary report. Analyzed results data, helping client to understand application behavior based on different load

scenario.

Project Details _________ Infosys (Sep 2010 – Dec 2011)

Project Title : EEI4 Client : Horizon, USEnvironment : MainframesPosition : Functional TesterTeam Size : 10Project : Worked on Enhanced Eligibility iteration 4 (EEI4) which deals mainly with comparison and validation of eligibility (Benefits) across various systems used by Horizon and providing solutions for the mismatches found. This is a critical project from business perspective which involves mainly in checking the correctness of the data in different DB2 databases.

Responsibilities: Test case execution Test results analysis Finding defects and providing solutions Closing the defects with valid comments and screen shots. Provided KT (Knowledge Transfer) to the teammates.

Preparing Knowledge documents for future reference.

Educational Qualification:

Year of Passing

Degree Institute/University Percentage (%)

2009 BE, Mechanical Engineering

Madhav Institute of Technology and Science, Gwalior

72%

2005 Intermediate Miss Hill School, Gwalior 82.67%2003 Class 10th Miss Hill School 89.4%

Personal Profile:

Name : Sonal JainFather’s Name : Anil kumar JainDate of Birth : 30 Nov 1987Gender : FemaleNationality : IndianPermanent address : Naya Bazar Chouraha, Lashkar, Gwalior, MP, India

Declaration:

I hereby declare that the above information is correct to the best of my knowledge.

Date:

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