Some thoughtsfrom…

David Denmark

www.tpmplanning.com

Fair Transport: Are we being takenfor a ride?

Transport – Question or Answer?

Three important concepts:

Mobility – ease of movement

Access – ability to get to where you need to go

Movement – physical act of moving, may involve transport

mobility = movement + accessibility

PT ST

Public transport Specialised transport

STPT STLFB

Low Floor bus

STPT STLFB

LFB + BND ST

Better Network Design

The Mobility Gap

Unmet Transport Need

SystemFrequency

Route DesignCost

Physical Design

Target groupPhysical mobility

Social disadvantageCultural issues

KnowledgeTravel

requirements

LocationService levelsDistance to attractors

Concentration of demand

Why Transport Is as it Is

Utility Theory – greatest happiness for greatest number

Public transport addresses the greatest concentrations of demand

• Commuter transport

• City to City transport

• School transport

Why Transport Is as it Is

Need and demand for transport exists in clusters and in scatters

Those in scatters get left behind

Many socially excluded are scattered

• Scattered geographically• Scattered virtually

Rawls: We should seek the maximum utilityof the people receiving the mimimum

InformationWalk to stop

Wait for bus

Board bus

Travel in busAlight from bus

Walk to destination

The Accessible Journey Chain

Issues in the Northern Territory

Network Issues

Inadequate Infrastructure

Poor Support Processes

Problems with Fares and Funding

Inadequate Information

Non-transport involvement

Definitions can vary widely

Why we do it

How we do it

Who does it

What is Community Transport?

Key characteristics

Definition 1

Democratic

Locally based

Users makedecisions

Not-for-profit

Voluntary-managed

Community-based

Definition 2Choice and flexibility and able to

respond to passengers needs

Available for use by a wide range of people not just disabled or elderly

Used where conventional public transport systems are not generally viable or appropriate

Meets needs that conventionalpublic transport does not

Definition 3

Could be bus service controlled by local people to taxi sharing schemes and semi-formalised lift giving.

Increases service efficiency and return on investment by funders.

Less formal public transport provision.

Works in partnership and cooperation with other agencies

Leverages transport capacity from variety of agencies and programs

Ways of Defining Community TransportBased on knowledge, experience,

wishes or requirements

No idea Some Knowledge

Imperfect Knowledge

Different individuals – different Experiences – different frames

Some may not know they have experienced it

For some it is an aspiration or an ideal

Some will see it within confines of funding program or legislation

Not-for-Profit

Social Entrepreneur

Subsidised Commercial

Fully Commercial

DRTDRT

Mode of Operation

CTCT

Typical NSW CT Operator

Shopping Services

Individual Transport

Outings

Health Related Transport

Typical Qld CT Operation

Shopping Services

Medical Transport Services

Group Destination Services

Social Transport Services

Non-HACC funded Qld CT Operation

Local Government run CT project

CT fixed route serviceOperated by South Sydney Community Transport

Funded by City of Sydney Council

CT - DRT Service

Contracting in Perth

VTF takes bookings from HACC clients

VTF takes bookings from HACC clients

VTF schedules services (share ride where possible)

VTF schedules services (share ride where possible)

Jobs emailed to taxi companies

Jobs emailed to taxi companies

Key Agency Approach

Clay Shirky – New York University

“Here Comes Everybody: How Change HappensWhen People Come Together”

An institutional state of mind that emphasises moving people instead of the mode of transport.

A market for local transport

A clearinghouse for transactions

Alternatives to the car

Services for transport disadvantaged

Link travel modes

Provides information andtransactions

Aspects of Mobility Management

Coordination through Mobility Management

Document

User Agency

Mobility Manager

Arrange trip

CT Bus Taxi HireCar

Vol Tp Other

The Mobility Office 1

Advocacy

User Agency

Mobility Manager

Transport development

Cannot arrange trip

CT Bus Taxi HireCar

Other New

The Mobility Office 2

The Minibus Register

Use Non-use

Minibus Owners

Costs to funder and owners

Transport Pool

Non-minibus owners

Fees

TPM TPM TPM TPM TPM TPM TPM TPM TPM TPM TPM TPM TPM TPM TPM TPM TPM TPM

Information and advice

Transport organisation

and coordination

(new) Transport related

products and services

Minibus Register

Awareness and education

Sales and reservations

Mobility Office

Possible Roles for Mobility Office

Transport resources

• Bus & Driver hours

• Volunteer expense

• Taxi Vouchers

Community based

agencies

Share resourcesNew services

More people access services

TPM TPM TPM TPM TPM TPM TPM TPM TPM TPM TPM TPM TPM TPM TPM TPM TPM TPM

Gold Coast Mobility Office

Gold Coast Mobility Office - Partners

FundersHome and Community

Care Program

Gold Coast City Council Economic Development

Gold Coast City CouncilCouncil Cabs

Qld Department of Education

Federal Dept of Transport and Regional Services

Department of Veterans’ Affairs

Qld Department of Housing(Community Renewal)

Service Partners

Bluecare

Spiritus

Transcord Community Transport

Multicultural

Communities Council Gold Coast

Crossroads

Gold Coast Housing Assn.

Care n’ Concern

Scribe

Alzheimers Assn.

Encompass

OzCare

Volunteering Gold Coast

Accessible Bridge Services - Sydney

Regional fundholder

Contracts services

Regional CommunityTransport Plan

Easy Transport Office

Information

Bus brokerage

Advocacy

Work with bus companies

Accessible transport plans

Work with Area Health

Pilots services

Key part of an Integrated Model.

Community Passenger Networks (SA)

Providing last resort transport for the transport disadvantaged.

Functions:

Coordinating transport

Providing information

Brokering transport services

Modes of Operation

DIY – Community (volunteer)DIY – Community (volunteer)

DIY – Community (professional)DIY – Community (professional)

Contract (agency sets service specs)Contract (agency sets service specs)

Referral (agency purchases fixed service)Referral (agency purchases fixed service)

Coordinator/Mobility ManagerCoordinator/Mobility Manager

Principles for a cooperative transport service Minimise dead andduplicate running

Shared access

Partnerships with nontransport providers

Government/commercial/community

Open to all

Cross-subsidy Resource sharing

Service Links

Core Funding

Fares

Mgt

Other fundingContracts

Sustainable Transport

Partnerships – Mobility Management

IT

www.tpmplanning.com

Thank you for listening

Any questions?