SOLUTIONSPORTFOLIO - Oasis Smart · PDF fileparameters of Java applet “over- the-air”. • Remote interaction with the SIM via campaign or individual IMSI. ... the multi IMSI application

SOLUTIONSPORTFOLIO

CONTEXT AND BUSINESS CHALLENGESGenerally, the mobile subscription is provisioned in the network well be-fore the SIM card reaches a dealer or retail outlet so that new prepaid sub-scription works immediately once it is sold.

This SIM pre-provisioning process locks unused number resources (IMSI, MSISDN) and network resources which generates unecessary license costs for HLR, BSS, OSS systems, as well as waste of numbering resources.

The MNO/MVNE numbering plan is generally organized geographically which makes forecasting and SIM card distribution a difficult task.

With IoT adding millions of addition-al connected devices, the need for a strategy to optimize number resource management is crucial.

DESCRIPTION

Oasis’ eOS Number Management is a solution for MNOs to optimize the use of IMSI/MSISDN resources and reduce the number of inactive

subscriptions on the network.

Inactive subscribers are stored into a temporary database, and are pro-visioned on the HLR only when they access to the network for the first time (just-in-time provisioning).

The high level provisioning flow is the following:

• When a new SIM card accesses the network for the first time, the authentication request is routed to eOS Number Management so-lution server.

• The solution server handles this first authentication and generates a real-time provisioning to the HLR.

• The solution server sends a re-configuration command to the SIM card to access the operator’s network.

• The SIM card restarts an authen-tication with a new IMSI to the HLR, and completes this first au-thentication.

• Subsequent authentication re-quests are directly handled by the HLR as the SIM has already been provisioned.

• eOS Number Management solution is based on a server installed in the MNO’s premise and connected to the SS7 network, and an appli-cation installed on the SIM card for handling the reconfiguration pro-cess.

BENEFITS • The business model is based on

direct and indirect cost savings re-lative to inactive SIMs and network resources. A typical return on in-vestment is in the range of 6 mon-ths depending on volumes.

• Just-in-time provisioning reduces BSS, OSS and HLR license costs. Only active IMSIs are provisioned in the HLR, optimizing usage rate of HLR positions.

• There is also savings in inventory costs and logistics as the supply chain is optimized.

• Operator can up-sell and cross-sell during initial connection, such as golden numbers or other value added services which can be pu-shed a based on subscriber loca-tion, device model, or other infor-mation collected.

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CONTEXT AND BUSINESS CHALLENGESThe telecom industries are experienc-ing radical changes in many countries dealing with conflicts, instability and threats from terrorism.

Governments are pushing regulators and mobile operators for the neces-sity of mobile subscriber registration, as a tool to support law enforcement efforts.

As a consequence, it has become crit-ical for mobile operators to implement efficient registration systems and ad-here to strict regulations relative to SIM distribution.

The traditional paper based enrolment method is no longer adapted to meet these new requirements.

DESCRIPTIONOasis’ eOS Customer Enrolment is a comprehensive end-to-end solution to electronically manage mobile sub-scriber registration, identity document management, fingerprint collection, on demand SIM provisioning with mo-bile number selection and other value added services.

It uses best-of-breed biometric de-vices providing ability to scan finger-prints and ID documents during SIM registration process.

It is a cost efficient and easy deploy-able solution to equip all dealers with biometric tablets for registration.

BENEFITS • eOS Customer Enrolment protects

customers’ identity and helps re-ducing the incidence of untraceable criminal activities.

• The solution is well-received by operators due to its modularity, scope of features and Oasis proven flexibility to meet various local re-quirements.

• Robustness, reliability, ease of use for the retail outlets even in the most remote locations are among the main benefits of this solution.



CONTEXT AND BUSINESS CHALLENGESThe customer experience with IoT connected devices needs to be as simple as possible. A customer will typically purchase the device and once received, the device should be activated along with the user’s account through a simple process to activate any associated cellular connectivity and price plans.

This simplicity of the customer expe-rience for first time set-up and activa-tion of the connected device is key to the success of the service.

There are multiple use cases for de-vice activation, but global connectivity

is always a key component to provide a seamless user experience.

DESCRIPTIONOasis eOS Global Connectivity pro-vides a solution for bootstrap connec-tivity and global roaming:

• Devices with eOS Global Connecti-vity SIM cards will connect across roaming networks, through an in-ternational transmission network that provides connectivity through Oasis partner’s core network and out to the Internet over secure HTTPs.

• All new devices are activated and connected to a partner network

thanks to Oasis initial bootstrap embedded connectivity.

• There is a choice of local or global operator connectivity.

• The solution provides seamless roaming and subscription adapted to geographical location.

BENEFITS • Seamless connectivity for devices

in all countries.

• Optimum customer experience from a network selection perspective.

• Ability for Service Providers to provide a single price for their service across a global footprint.



CONTEXT AND BUSINESS CHALLENGESOperators acknowledge that device heterogeneity and wrong configura-tions is one of the main obstacles for mobile data services.

Most consumers claim they are not able to figure out how to use mobile data services on their handsets.

With the roll out of 4G networks, mobile users are dealing with more complex devices, with different OS versions, conflicting installed appli-cations, frequent device changes and multiple personal data to be saved and restored.

As users change devices more fre-quently, new devices must be detect-ed, identified, patched and service set-tings restored automatically.

MNOs need to be able to proactively configure or update a device (“proac-tive maintenance”) following certain events: when a new firmware version is available, a network element has an updated configuration, an end-user subscribes to a new option, a new application is available on the net-work. These events should be trans-

parent for users who should be able to access data services immediately.

MNOs need to be able to quickly an-swer all questions or problems en-countered by users with their device (“reactive maintenance”). When a call is received on customer care, agents should be able to quickly determine what device is used, if it was config-ured and properly updated what can be done to solve the user problem. They should be able to diagnose prob-lems remotely on the device.

Incorrect device configuration gener-ates a load on call center to carry out trouble shooting.

DESCRIPTIONeOS Device Management enables de-vice detection, identification and con-figuration of mobile devices “over-the-air”. The remote configuration of device settings is seamless for the end-user and the solution enables remote trou-ble shooting of devices parameters.

It is compliant with OMA (Open Mo-bile Alliance) standards.

The device repository service includes

worldwide handsets manufacturers and is set to add, delete and change handsets setting parameters.

The service can be hosted and oper-ated by Oasis in a Managed Services mode (pay as you use).

BENEFITS • Ensure proper mobile device confi-

guration to offer full benefits of data services to end-users.

• Improve customer experience.

• Reduce load on Call Center

• Increase customer loyalty.

CONTEXT AND BUSINESS CHALLENGESMNOs have a heterogeneous fleet of SIM cards that need to be updated in the field due to change in roaming agreements, introduction of new net-work elements, and so on.

The operators need an administrative tool to remotely manage SIM cards post issuance.

Most of the time, operators want to carry out campaigns to update SIM card configuration and applications by batches, depending on customer segmentation, geographical or other criteria.

With the rapid take up of IoT and M2M, there is an increased need for remote and secured interactions with the SIM embedded in the connected devices.

DESCRIPTIONeOS OTA Management is a user friendly OTA platform which allows Remote File Management (RFM) and Remote Application Management (RAM) of SIM cards via reliable and

secured channel.

• The solution supports multiple bearers: SMS, BIP CAT TP, HTTP and HTTPS download.

• It is compliant with 3GPP standard 03.48

• Supports for 2G, 3G, 4G LTE.

• It provides capability for over-the-air update of SIM files information such as GSM application features (IMSI swap, preferred PLMN, SIM service table update and so on.), telecom service features (SIM phonebook update, fixed dialing control, MSISDN update, etc.), USIM application files, proprietary application files and security features.

• It is used to download, install, remove, lock and unlock, and get parameters of Java applet “over- the-air”.

• Remote interaction with the SIM via campaign or individual IMSI.

• Reporting and monitoring

• Interoperability with third party’s SIM cards.

BENEFITS • Full OTA features: files and applets

life cycle management (RFM + RAM), multiple triggers for unit update or campaign management, HTTP and HTTPS download available.

• Industrial proof: scalable architecture, possible upgrade/integration with Oasis’ EOS Device Management.

• Available in SaaS mode, or on-site deployment.



CONTEXT AND BUSINESS CHALLENGESUsing a single service provider brings limitation as roaming charges are usually costly when you cross fron-tiers.

The Multi-IMSI technology is a solu-tion which avoids expensive roaming charges allowing a single SIM card to be assigned multiple local numbers.

DESCRIPTION

• EOS Multi-IMSI is Oasis USIM connectivity management solution for IoT and global roaming.

• It enables switching network by swapping IMSIs depending on business rules defined by the Service Provider.

• The SIM profile can switch according to different modes of operation:

• An automatic switch from one IMSI to another based on multi-IMSI application logic.

• A manual switch available via STK application.

• A remotely controlled change, delete or update of profile via OTA.

• EOS Multi-IMSI is composed of:

• A multi-IMSI application running on Helios OS, Oasis advanced USIM operating system, allowing a manual, automatic, or remotely controlled switch of network.

• A remote server in the cloud in charge of dynamically updating the multi IMSI application parameters and the business rules to control the behavior of the application.

• This solution provides an optimized roaming solution and an industrial-grade activation platform for connection of IoT devices.

BENEFITS

• Provides MVNOs with the ability to optimize the use of their IMSIs to benefit the best usage rates.

• Offers worldwide cost effective roaming for travelers and IoT devices.

• Seamless switch of network to adapt the connectivity to the device location.



CONTEXT AND BUSINESS CHALLENGESThe use of embedded SIM for M2M and IoT requires “over-the-air” (OTA) provisioning of an initial operator subscription as well asother sub-scription profiles to be changed from one operator to another.

The remote SIM provisioning process is a vital enabler for M2M and IoTcon-nections, since they address several business issues:

• M2M and IoTdevices are remotely located

• They are often hermetically sealed

• The manufacturer does not know where the device will be used

• Their product life cycles varies and can be lengthy

In December 2013, the GSMA issued a technical specification that enables remote provisioning and management of embedded SIMs for M2M. GSMA has recently released a common re-mote SIM provisioning specification for consumer devices, and an addi-tional release is expected for 2016.

DESCRIPTIONEOS Subscription Manager is Oasis solution of Remote SIM Provisioning for consumer devices and M2M ser-vices. The solution includes below key features:

• Remotely manage subscriptions for IoT connected objects or consumer devices.

• Change subscription in a fully se-cure environment

• Switch subscription with standar-dized features

• Configure eUICC

• Store profiles from same or diffe-rent mobile operator

• Management of Data Generation process

• Profile ordering

• Preparation of un-personalized profile

• Generation of personalization data

• Preparation of profile package to be delivered to eUICC

• Profile download and installation

BENEFITS • Connecting any device on demand,

at anytime, anywhere

• Simplified / leaner logistics

• Lower SIM costs

• Ability to switch connectivity provider depending on change in tariffs, regulation

• Adapting the subscription to device location.



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SOLUTIONSPORTFOLIO - Oasis Smart · PDF fileparameters of Java applet “over- the-air”. • Remote interaction with the SIM via campaign or individual IMSI. ... the multi IMSI application