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Solutions for Fashion Industry

Solutions for Fashion Industry solutions for fashion.pdf · 2020. 5. 18. · Itella Russia. 76% 17% 7% Contract logistics Road transport Air&Sea, Rail Itella Russia 4 2016 Solutions

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Page 1: Solutions for Fashion Industry solutions for fashion.pdf · 2020. 5. 18. · Itella Russia. 76% 17% 7% Contract logistics Road transport Air&Sea, Rail Itella Russia 4 2016 Solutions

Solutions for

Fashion Industry

Page 2: Solutions for Fashion Industry solutions for fashion.pdf · 2020. 5. 18. · Itella Russia. 76% 17% 7% Contract logistics Road transport Air&Sea, Rail Itella Russia 4 2016 Solutions

Table of contents

• Itella in brief

• Inbound

• Customs Clearance

• Contract Logistics

• X-Dock & LTL

• eCommerce

2016 Solutions for Fashion2

Page 3: Solutions for Fashion Industry solutions for fashion.pdf · 2020. 5. 18. · Itella Russia. 76% 17% 7% Contract logistics Road transport Air&Sea, Rail Itella Russia 4 2016 Solutions

Posti Group

Founded in 1638 as Finland Post

More than 370 years of unique corporate history

1,650 mln EUR revenue

Operations in 9 countries

22000 employees

Posti business groups

Postal Services

Parcel and Logistics Services

Itella Russia

OpusCapita (Financial services)

2016 Solutions for Fashion3

* Data 2015

35%

43%

15%

7%

Parcel & Logistics

Postal services

Opus Capita

Itella Russia

Page 4: Solutions for Fashion Industry solutions for fashion.pdf · 2020. 5. 18. · Itella Russia. 76% 17% 7% Contract logistics Road transport Air&Sea, Rail Itella Russia 4 2016 Solutions

76%

17%

7%

Contract logistics

Road transport

Air&Sea, Rail

Itella Russia

2016 Solutions for Fashion4

* Data 2015

Itella on Russian market since 2006

former “National Logistics Company” (“NLC ” on market

since 1995)

More than 500 000 m² warehouse space in 7 cities

Around 3500 employees

Revenue structure

per business line

Target segments

Page 5: Solutions for Fashion Industry solutions for fashion.pdf · 2020. 5. 18. · Itella Russia. 76% 17% 7% Contract logistics Road transport Air&Sea, Rail Itella Russia 4 2016 Solutions

Itella services in Russia

2016 Solutions for Fashion5

Transportation Warehousing

eCommerce Industrial expertize

Road

Rail

Air

Sea

Safe storage

Co-packing

X-Dock&LTL

Fulfillment

Last Mile

Returns handling

В2В

В2С

Page 6: Solutions for Fashion Industry solutions for fashion.pdf · 2020. 5. 18. · Itella Russia. 76% 17% 7% Contract logistics Road transport Air&Sea, Rail Itella Russia 4 2016 Solutions

Itella Network

2016 Solutions for Fashion6

• Vantaa

• Tuusula

• Kerava

• Akaa

• Hämeenlinna

• Helsinki

• Pennala

• Lahti

• St. Petersburg

• Moscow

• Rostov-on-Don

• Samara

• Ekaterinburg

• Novosibirsk

• Vladivostok• Kaunas

• Riga

• Tallinn

Finland Russia

Lithuania

Latvia

Estonia

Itella Logistics Agents

Terminals

Offices Finland

Sweden

Norway

Poland

Germany

Russia

Estonia

Latvia

Lithuania

Page 7: Solutions for Fashion Industry solutions for fashion.pdf · 2020. 5. 18. · Itella Russia. 76% 17% 7% Contract logistics Road transport Air&Sea, Rail Itella Russia 4 2016 Solutions

Our main fashion customers

2016 Solutions for Fashion7

Page 8: Solutions for Fashion Industry solutions for fashion.pdf · 2020. 5. 18. · Itella Russia. 76% 17% 7% Contract logistics Road transport Air&Sea, Rail Itella Russia 4 2016 Solutions

Sea Freight: Full Container Load

Road Freight: Full Truck Load

Road Freight: Container Delivery

Russia

Moscow

St. Petersburg

Shanghai

China

FL

SP

FR

DE

IT

UKPL

UACZ

AU

SL

HGCHRM

PLGR

BY

SiberiaUral RFE

Nakhodka “Vostochny”

Vladivostok

Entry point options based on Lead time / Cost

drivers through major Ports and routes

5 800 km

7 500 km

West Flow

Sea Freight: Full Container Load

Rail Freight: Container Train

East Flow

Samara

Guangzhou

/ Hong Kong

/ Shenzhen

Inbound: Entry Points

20158 2016 Solutions for Fashion8

Novorossiysk

Page 9: Solutions for Fashion Industry solutions for fashion.pdf · 2020. 5. 18. · Itella Russia. 76% 17% 7% Contract logistics Road transport Air&Sea, Rail Itella Russia 4 2016 Solutions

Delivery FCL

from Shanghai, China to Moscow

RAILWAYDirect

RAILWAYDalian

SEA&RAIL Nakhodka

SEA&TRUCKNovorossiysk

SEA&TRUCKKotka & Baltics

SEA&TRUCKSt-Petersburg

15 DAYSDirect non-stopping train from

Suzhou via Zabaikalsk

23 DAYSTrain with stops via Dalian, Zabaikalsk

Customs clearance in Zabaikalsk: 3-5 days

25-28 DAYSSea Freight via Nakhodka Port. In RU train runs directly from

Port to one of MOW stations (Paveletskaya, Butyrskaya, etc.)

32-33 DAYSSea freight to Novorossiysk Port, port forwarding, then by truck

37-39 DAYSSea freight via Kotka Port, port forwarding, then by truck

37-39 DAYSSea freight via St-Petersburg, port forwarding, then by truck

5 days 9 days

7 days 12 days

6 days 12-15 days

28 days 3 days

34-36 days 3 days

36-38 days 1-2 days

2016 Solutions for Fashion9

Page 10: Solutions for Fashion Industry solutions for fashion.pdf · 2020. 5. 18. · Itella Russia. 76% 17% 7% Contract logistics Road transport Air&Sea, Rail Itella Russia 4 2016 Solutions

Market trend (Southeast Asia)

Sea freight from Bangladesh, Indonesia, Malaysia, Singapore,

Philippines, East Timor, Brunei, Chistmas Island, Cambodia, Laos,

Myanmar (Burma), Thailand, Vietnam.

Jakarta

Kaohsiung Kwangyang

Laem Chabang

Ho Chi Minh

Klang

Solutions for Fashion10 2016

Page 11: Solutions for Fashion Industry solutions for fashion.pdf · 2020. 5. 18. · Itella Russia. 76% 17% 7% Contract logistics Road transport Air&Sea, Rail Itella Russia 4 2016 Solutions

Customs Clearance

One-stop solution

• Full documents support

• Full range of consulting services

• Customer support on all steps of CC

• Customs Clearance via partners

• Own Itella CC department

St.Petersburg

Moscow

Novorossiysk

Vladivostok

Nakhodka

Smolensk

Pskov

2016 Solutions for Fashion11

Page 12: Solutions for Fashion Industry solutions for fashion.pdf · 2020. 5. 18. · Itella Russia. 76% 17% 7% Contract logistics Road transport Air&Sea, Rail Itella Russia 4 2016 Solutions

Terminals in Moscow Region

2016 Solutions for Fashion12

Itella covers all strategically

important directions and has

“Class A” facilities nearby main

highways:

M1 - Minsk

M10 - St. Petersburg

M8 - Arkhangelsk

1. Krekshino

2. Odintsovo

3. Black Dirt

4. Khimki

5. Pushkino

2.

50 000m2

М1

4.

70 000m2

М10

3.

20 000m2

М10

1.

205 000m2

М10

5.

65 000m2

М8

Total space in Moscow Region 410 000 m²

Page 13: Solutions for Fashion Industry solutions for fashion.pdf · 2020. 5. 18. · Itella Russia. 76% 17% 7% Contract logistics Road transport Air&Sea, Rail Itella Russia 4 2016 Solutions

Storage at Itella warehouse

2016 Solutions for Fashion13

Page 14: Solutions for Fashion Industry solutions for fashion.pdf · 2020. 5. 18. · Itella Russia. 76% 17% 7% Contract logistics Road transport Air&Sea, Rail Itella Russia 4 2016 Solutions

St Petersburg

Rostov-On-Don Samara

Ekaterinburg

Nobosibirsk

Moscow

Nizhny Novgorod

Kazan

Delivery Options:

• Door-to-door

• Terminal-to-door

• Terminal-to-terminal

Itella Direct line hauls

300 km Delivery Area

Itella designed and is developing LTL network based on current infrastructure

covering general cities in RU Regions

Itella Domestic LTL network

2016 Solutions for Fashion14

Page 15: Solutions for Fashion Industry solutions for fashion.pdf · 2020. 5. 18. · Itella Russia. 76% 17% 7% Contract logistics Road transport Air&Sea, Rail Itella Russia 4 2016 Solutions

Itella X-dock in MOW

Itella X-dock in Region

GOODS

TN, TORG-12

Supplier 2, 3…

Supplier 1

DC/customer WHS

Whs/DC

,

1

1

23 4

6

2. Goods handled at Itella warehouse

• Labeling

• Consolidation of shipments as per date of

shipment and schedule

3. Cargo delivered to regions according to adjusted transit

times

4. Cargo prepared for sending to final consignee

• Itella plans delivery to consignee as per agreed

time of delivery

5. Door delivery at agreed time

• Lift up of goods by driver

(subject to agreement)

• Hand over of goods per number

of boxes excl. content

inspection

• Itella returns the customer set of docs: TN and TORG-12

1. Pick-up of goods at supplier warehouse/customer at

agreed time

• Loading by warehouse personnel

• Acceptance by № of boxes

• TN is provided by warehouse

• Possible hand over of TORG-12 with cargo

+ =

Stores

5

Domestic LTL

2016 Solutions for Fashion15

Page 16: Solutions for Fashion Industry solutions for fashion.pdf · 2020. 5. 18. · Itella Russia. 76% 17% 7% Contract logistics Road transport Air&Sea, Rail Itella Russia 4 2016 Solutions

Departure Days: week 1

Delivery from Moscow to Kazan

Itella delivers the LTL trucks twice a week from Moscow to Kazan by Mondays and Thursdays.

The estimated time of arrival (ETA) to Customer is Wednesday at week 1 and Monday at week 2

Looking to TRUCK sequence number customer may define available day of Departure and the day of Delivery

Kazan

Ekaterinburg

Voronezh 1

1

1

Novosibirsk

Omsk

Rostov-on-Don

Samara

Surgut

St.Petersburg

Yaroslavl

2

11

1

3

2

2

1

1

1

1

1

1

1

2

2

2

2

2

2

2

2

3

3

3 4 5

1

1

3

1

1

1

1

1

1

2

2

2

4

3

2

2

3

1

1

2

2

1

2

5

2 3

2

Mn ThTu Wd Fr Sa Su

Departure Days: week 1 Departure Days: week 2

Mn ThTu Wd Fr Sa Su Mn ThTu Wd Fr Sa Su

LTL delivery schedule

2016 Solutions for Fashion16

Page 17: Solutions for Fashion Industry solutions for fashion.pdf · 2020. 5. 18. · Itella Russia. 76% 17% 7% Contract logistics Road transport Air&Sea, Rail Itella Russia 4 2016 Solutions

Itella provides high-quality service for REASONABLE and competitive PRICE

Fixed Cut-off time &

Days

Goods to be prepared by WH at definite

day/time

Fixed Transit Time Easy planning of goods availability at

consignees

Time Definite delivery Shipment will be delivered to agreed

day and TIME SLOT to consignee

Document Flow Shipments are delivered by

Transportation Waybill (TN). Torg-12

can be delivered and returned in Docs

package

Delivery Process

Control

Dedicated manager will provide with

actual shipment delivery status

IT integration EDI with Customer’s ERP systems

No insurance needed For shipment under 30 mln. RUB value.

Forwarding responsibility is applied

Itella LTL & X-Dock services

2016 Solutions for Fashion17

Page 18: Solutions for Fashion Industry solutions for fashion.pdf · 2020. 5. 18. · Itella Russia. 76% 17% 7% Contract logistics Road transport Air&Sea, Rail Itella Russia 4 2016 Solutions

X-Dock terminal in figures

• 2 000 m² floor zone

• 1 000 pallet places in racks

• 500 m² loading-unloading zone

• 3 gates for Euro trucks in front

• Ramp for 8 light trucks in front

• Ramp for 3 Euro trucks from the back

• 24/7 operations

• 15 000 boxes per day with expansibility

Own LTL Itella HUB

2016 Solutions for Fashion18

Page 19: Solutions for Fashion Industry solutions for fashion.pdf · 2020. 5. 18. · Itella Russia. 76% 17% 7% Contract logistics Road transport Air&Sea, Rail Itella Russia 4 2016 Solutions

eCommerce services

2016 Solutions for Fashion19

Warehousing

• Secure storage

• Unique ID labeling of each incoming item

• Incoming quality control

• Physical dimensions measurement

• Picking & packing, repacking

• X-docking operations

Delivery

• Major providers

• Cash-on-delivery option

• Track & Trace

Returns

• Returns handling

• Quality checks

• Repackaging

IT

• Fast integration

• CoD option available

• Reporting

Marketing

• Big data & CRM

• Campaigns management

• Localization / data hosting in Russia

Page 20: Solutions for Fashion Industry solutions for fashion.pdf · 2020. 5. 18. · Itella Russia. 76% 17% 7% Contract logistics Road transport Air&Sea, Rail Itella Russia 4 2016 Solutions

Delivery by MaxiPost

20 Solutions for eCommerce

• On the Russian market since 2000

• In 2016 acquired by Posti Group• Leader on Russian express delivery market for

e-commerce

• More than 500 cities and towns covered across

Russia

• Thousands orders handled per day

• All needed certifications and licenses

• Extensive industry expertise

• Our Clients:

Page 21: Solutions for Fashion Industry solutions for fashion.pdf · 2020. 5. 18. · Itella Russia. 76% 17% 7% Contract logistics Road transport Air&Sea, Rail Itella Russia 4 2016 Solutions

Delivery for e-commerceThe maximum percentage of

Successful delivered orders

• Average percentage of successful

delivery is 90-98 %

High speed of delivery

• Next-day delivery across Russia

Transparency and proactivity

• SMS, e-mail notifications for free

• Any reports and delivery information

Fast cash-on-delivery transfers

• CoD transfers next day after delivery

Return insurance

• We offer our clients to pay only for

successful delivered orders

21 Solutions for eCommerce

Page 22: Solutions for Fashion Industry solutions for fashion.pdf · 2020. 5. 18. · Itella Russia. 76% 17% 7% Contract logistics Road transport Air&Sea, Rail Itella Russia 4 2016 Solutions

InternalInternal22

Last Mile delivery – 100% coverage• Integrations with other

delivery companies to cover

100% Russian territory and all

types of delivery

• Courier delivery

• Postmachines

• Parcelshops

• Russian Post

• Printing all necessary

documents

• Cash on Delivery services

provided by all of the partners

• Track & trace with breakdown

by delivery companies incl. all

financial data

Solutions for eCommerce

Page 23: Solutions for Fashion Industry solutions for fashion.pdf · 2020. 5. 18. · Itella Russia. 76% 17% 7% Contract logistics Road transport Air&Sea, Rail Itella Russia 4 2016 Solutions

InternalInternal23

Delivery advantages

• All delivery options in one service:

Russian post, courier delivery, parcel

shops.

• Delivery across Russia, 540+ cities

covered by own network

• More than 10 000 parcels per day, 150

couriers in Moscow and 50 in Saint-P.

• Delivery with the partial rejection, and

try-ons

• Status-by-good, not by parcel in reports

• Credit-card on delivery, m-pos

• Reporting, analytics

• Rapid CoD transfer, on the 2nd day after

delivery

• Phone-calls, sms, e-mail notifications

• Client’s track-and-trace and hotline

• The scanning of the delivery note after

delivery

• Insurance from rejection

Solutions for eCommerce

+

Couriers’ equipment

Page 24: Solutions for Fashion Industry solutions for fashion.pdf · 2020. 5. 18. · Itella Russia. 76% 17% 7% Contract logistics Road transport Air&Sea, Rail Itella Russia 4 2016 Solutions

InternalInternal24

De

pth

of tra

ck

ing

an

d tra

nsp

are

ncy

Solutions for eCommerce

Goods breakdown with

status per item and value

per item

Maximum details in

tracking actions list

Tracking of phone-

contacts with client

Tracking of client’s notifications

Page 25: Solutions for Fashion Industry solutions for fashion.pdf · 2020. 5. 18. · Itella Russia. 76% 17% 7% Contract logistics Road transport Air&Sea, Rail Itella Russia 4 2016 Solutions

InternalInternal2016 Solutions for eCommerce25

• We pay maximum attention to the reporting and quality control. Every

operational day we carefully monitor reporting and the main KPI’s.

• We provide maximum details in reporting for our clients. You can use

both, reporting in Excel files and in your personal account

Page 26: Solutions for Fashion Industry solutions for fashion.pdf · 2020. 5. 18. · Itella Russia. 76% 17% 7% Contract logistics Road transport Air&Sea, Rail Itella Russia 4 2016 Solutions

InternalInternal

Faster data exchange – faster sales

2016 Solutions for eCommerce26

• The faster you get the proof of

delivery of parcels to the

customer, faster you can

recognize the sale of goods

• Successfully delivered

shipments pass scanning

procedure of the delivery sheet

signed by the client

Page 27: Solutions for Fashion Industry solutions for fashion.pdf · 2020. 5. 18. · Itella Russia. 76% 17% 7% Contract logistics Road transport Air&Sea, Rail Itella Russia 4 2016 Solutions

MEGATRENDS• Postal industry turmoil

• eCommerce explosion,

while consumer decides

• Russia as a growth market

• An era of slow growth in

Europe

STRATEGIC

GOALS• High value solutions

for customer

• Market leader with

profitable growth in

Finland and in Russia

• The engine of

eCommerce

• Step ahead in postal

industry transformation

• Best workplace

MISSIONOur mission is to provide

smooth flow of trade and

ease of everyday life.

CUSTOMER PROMISEEasy, fast, reliable and

responsible.

VALUESSucceeding with the customer

Driving for improvement

and innovation Taking

responsibility Winning together

Our vision 2020Your first choice in postal, logistics

and eCommerce services.

Services for

senders

Services for

receivers

Warehouse and delivery services

FOCUS AREAS• Safety

• Customer experience

• Operational efficiencyOpusCapita is an essential part of the Group,

with a role to increase shareholder value, and having its own vision.

27 Solutions for eCommerce2014

Page 28: Solutions for Fashion Industry solutions for fashion.pdf · 2020. 5. 18. · Itella Russia. 76% 17% 7% Contract logistics Road transport Air&Sea, Rail Itella Russia 4 2016 Solutions

Contact us

Tatiana Alekseeva

Sales manager Fashion & E-com

Tel.: +7(499)926-53-00 ext. 7732

Mob.: +7(968)531-02-74

[email protected]

itella.ru

Facebook

LinkedIn

2016 Solutions for Fashion28