Solution Overview

Modules

Modules Suite

Patient Administrati

on

Patient Registration

Appointment SchedulingAdmission

Discharge and Transfer

Accident and Emergency

ManagementBed & Wards Management

Clinical Suite

Doctor’s Workbench

Nursing Workbench Order Entry(CPOE)Clinical

Documentation EMR & Clinical

Data Repository

Integration to Drug Databases

Clinical Support

Suite

Operation Theatre

LIMSBlood bank & Transfusion MedicineMedical

Records Dept (MRD)

Materials Managemen

t Suite

Inventory

Supply and ProcurementPharmacy Management

SystemCentralized

Sterile Supply Department

Dietary ServicesLinen & Laundry Services

House Keeping Services

Equipment Maintenance

System

Revenue Managemen

t Suite

Patient BillingInsurance and

Contracts ManagementClaims ManagementHealthcare

PackagesManagement Information

SystemFinanceFixed Assets

Miscellaneous Modules

HRMS

EDMSUser and Security

Administration

Tools

Forms Designer

Alerts EngineWorkflow

EngineRules EngineEnterprise

Infrastructure Monitor: JAMon

Messaging Engine

Technology

Roadmap

Product Roadmap

Technology

Mobility

NFC

Core HIS

Enhanced BPM

User definable formula

Guides

Clinical UI

Healthcare Specific Controls

Domain Specific

Mobility/Mobile apps

Web-Based 3D DICOM Viewer

Monitor KioskTele-Health Solutions

State wide intelligence

system

Clinical Intelligence

Management Intelligence

Report Scheduler

3D Layout Tool

New ControlsNew Products

Areas Of Innovation

Standards and Interfaces

Standards and Interfaces

We believe the National Standards would fall into one of the above class of data interchange.

Interfaces with Drug Databases like CIMS/MIMS, BNF, ETC Clinical data interfaces like ICD 9, ICD 10, CPT, LOINC, CDA Interface with CDSS Library like PUBMED, MEDSCAPE, WEBMD, Wikipedia Signs and Symptoms – Lippincott, Professional Guide to Diseases – Lippincott,

Complete Medical Encyclopaedia – AMA

The EDI component of the solution is capable of transforming of following formats HL7 2.x X12 (as used in HIPPA) ASTM Text formats such as CSV, Tab

delimited XML SOAP

Solution Benefits

Solution Benefits

Solution BenefitsBenefits to Patients• Improved Patient Care and turnaround time- Using the

exhaustive patient information which will be stored on to the Healthcare Solution patient database, clinician can instantly display past diagnosis, surgeries, procedures and medication on screen. In addition, patient medical and social history and his family history can also be instantly accessed.

• Patient Satisfaction-There would be increased satisfaction of patients and their relatives due to lesser anxiety because information would be available when required, lesser waiting in queues, timely delivery of reports and prompt discharge with accurate billing.

• Easy sharing of patient data via the referral management system. - Integration of Information in various modules of The Healthcare Solution, networks different departments of a HealthCare Facility and they function cohesively sharing Information and providing better services to patients within a hospital and also across network of healthcare facilities.

• Brings down the discharge time of the patients

Benefits to Doctors• Increases Doctors Satisfaction-There is increased

satisfaction of doctors/surgeons/ physicians on account of better planning and scheduling of OPDs, OTs, ICUs, etc, online availability of patient medical records and investigation reports can dramatically improve speed and line of treatment and prompt and accurate settlement of honorariums removes the irritation of keeping track of personal accounts.

• Increases Doctor Effectiveness-EMR will assist doctors as complete Hospital Management software to retrieve patient information by the touch of a button, thus giving more time for doctors to diagnose their patients in a more effective manner. This process reduces the turnaround time of patients, enabling the doctor to render better services to more number of patients in the stipulated time.

• Improved co-ordination between doctors and nurses.• Prior knowledge of the schedule for the day

Benefits to Staff• Increases Effectiveness of Staff-The hospital staff benefits

as IT helps them carry out their SOPs more efficiently. There is no need to ‘remember’ important things which affect patients; all important transactions are recorded systematically on the computer which can provide alerts and alarms to remind and reduces tedious paperwork.

• Reduces Duplication of Work-Integration of the various departments within the Hospital ensures free flow of electronic information, thereby, reducing the amount of redundancy at work. By integrating medical recording systems, manual work largely restricted and facilitate the retrieval of critical information instantaneously.

• Access to updated management information• Exact stock information of drugs on shelf (including their

expiry dates)

Administrators’ Benefits• Counts & Income from Consultants & Doctors – The

Healthcare Solution provides reports on services provided and revenue earned from individual Consultant and Doctor. This allows management to decide on adequate staffing of the individual.

• Performance & Income from Packages, Investigations and Surgeries – The Healthcare Solution provides reports on revenue earned from each Package viz Investigation / Procedure / Test and Surgery enabling management to decide on discontinuation of expensive Surgeries / Procedures that are not profitable.

• Administrators benefit by better controls despite higher volumes.

• Responsibility/accountability at all levels.• Better & faster implementation of management policies &

quicker decisions due to accurate & fast MIS• Information readily available on the flow of funds (advances

and recoveries)

Solution Benefits

Business promotion• The Healthcare Solution supports Health check, In Patient, Out Patient and LAB packages allowing management to tie up with companies and

promote its services efficiently.• Increased Productivity- An integrated HMS in a hospital provides tangible benefits to the hospital firstly by boosting the productivity and

revenues of its high cost and limited resources, namely the consultants, the operation theatres and cath Labs, ICCUs, diagnostic centers with CT MRI and pathology labs.

• Reduced Costs-It reduces costs of operations by reducing inventory/ equipment maintenance costs, brings down lower receivables and reduces staff costs because of streamlined processes.

• Reduced Revenue leakages -decreases revenue leakages due to malafide/negligent staff, wrong billing, wastages and pilferages/expiry of expensive medical stores/ pharmacy items.

• Reduction in errors- Even the US, where the HIS systems and legal systems are strong, have recorded 10 per cent errors in hospitals! We can only imagine the level of errors in Indian hospitals.

• Increased Profits-The larger the hospital, more the number of staff working. Typically a 500-bed hospital could have anything from 1200-1800 nursing, technical and administration staff and 250 doctors working 24X7. To co-ordinate the work of so many people with different skills and knowledge and provide personalised services to each and every one of the 500 indoor patients plus an estimated 1000 plus OPD patients each day is a gigantic task. In addition, the OTs, diagnostics, labs, etc (which are the limited high cost resources) have to be properly scheduled to deliver smooth medical services to these 1500 plus patients everyday. HMS is critical to harmonize the work of all the people thus improving productivity of the staff and doctors, improving the quality of treatment provided, reducing wastages, maintaining optimum levels of inventories and spares, prompt and accurate billing to patients and corporates and timely collections.

Performance, control and other benefits of The Healthcare Solution • All transactions within the application would be user identity, date and time stamped• The application will be user friendly with online help functions.• Will have a robust reporting tool which will allow the possibility of statistical data to be presented in graphical formats• Standard and ad-hoc reports will be available in both screen previews and hard copies.• All modules and sub modules within the application talks seamlessly to each other and also ensures that the third party integrated applications get merged within

the application with relative ease. • The application incorporates extensive security mechanism that ensures each transaction that is accessed is tracked. This ensures that any change that is made

within the application is tracked to the minutest level.• Data validation and system data integrity is ensured at all times.• Check and cross check mechanisms within the applications ensures that only eligible patients are accepted for treatment • Provides information at the point of need. Even in a multi-location environment the required patient data is made accessible to the required user • The application will be modular and plugs and play. Any module can be implemented as required by the client• The application minimizes paper transactions as all processes related to a corporate hospital are completely handled within the application.• Facilitates easy and quick multi-user and multi-level access to secure medical and personal information.• Ensures improvement in the quality and quantity of medical information.• Enforces a better adherence to client’s standard procedures and practices.• Facilitates the generation of reliable reports and statistics for better planning.• Upgrades the quality of audit of medical function procedures and processes.• Reduce operational cost while maintaining high quality service.• The application fully exploits the benefits of modern technology towards improving the quality of medical services to the stakeholders.• A user customizable MIS reports available within the application ensures user defined data retrieval which further helps in planning

Solution Benefits

Solution Benefits

Integrated: The entire Application feature is integrated and resides on a single database.

Interoperability: RHIS has the Ability to integrate with other vendor products, databases, operating system, networks and application. HL7 compatibility

Portability: The RHIS has the ability to move the data across different platforms.

Flexibility: RHIS has inbuilt Workflow engine, Report designer, Forms Designer, Customization Tool, Define Views tool and other tools using which the system can be configured and/or modified as per each clients requirements. Adding to the list mentioned above, an integrated Rules Engine is getting added to RHIS Suite. Along-with the vast set of parameters, RHIS will provide enormous flexibility to the client.

Adherence to International Healthcare IT Standards: RHIS is developed in close proximity to International IT and Healthcare Informatics Standards, like ICD-9/10, CPT4, SNOMED, HL7, TCP/IP etc.

Modular Plug and Play: The design of the system facilitates rapid and correct response to changing needs at hospitals. The modular form of system has the flexibility to add modules as and when required

Open System: Every view and document data can be easily exported to XML, HTML, XLS and CSV format. Also, there are ‘copy from’ and ‘import from’ features available within the system.

Solution Benefits

Robust: The system has sufficient intelligence to be able to warn the user when it receives corrupt data or inconsistent data. All error messages are human readable and does not throw up archaic messages. Based on these messages and the log files, issue logging and fixing is made much easier

Stable: The software is technically stable. As a product organization, we have a robust PLM (Product Lifecycle Management) in place. Based on this process, we have monthly updates (as necessary), patches (as and when required), and quarterly/half yearly updates. There is a version upgrade once every 3 years. Our clients will be given access to the Client Access area on SRIT website from where various patches, updates can be downloaded. Also, the same will be sent via CDs to the clients. All these are available as a part of the Annual Maintenance Contract

Secure: The system has 5 levels of security based on which information access can be given to users as per need.

Easy to Use: The system has a consistent and lucid interface that facilitates use and simplifies complex activities. RHIS has been developed using the best of the breed UI guidelines, and SRIT has an in-house Usability lab, which certifies all Products, which are developed at SRIT. The system has a consistent and lucid interface that facilitates use and simplifies complex activities. The supporting documentation (on-line and paper) will be accessible by non-technical users and will facilitate the resolution of problems and the training of users. Documentation is available as User Guides, Technical and User manuals, Videos and also an FAQ is available via the client login on SRIT website

Maintainability: The system has an underlying structure that enables the vendor to improve its function, to respond to changes in hardware and software design concepts, and to minimize bugs. “Updates and fixes" require minimal downtime and minimal alteration of the existing structure.

Ddistributable: The system functions with full effectiveness in a WAN environment

Consistency in Design:RHIS is built on our Business Framework called Java open source and the framework ensures the consistency across the application

Clinical Suite

Clinicians s Workbench - Doctors

Orders

• Medication• Lab• Radiology• Blood Bank• Procedures• Order Sets

View Patients

Allergy Recording

Record Case

NotesDiagnosis Recording

Vitals Signs

(Charting)

Record Patient Forms

View Results

Clinical Decision Support

View Electronic Medical Record

Patient Referral

Practitioner’s Workbench - Nurses

View Ward List Bed Transfer

Bed Swapping Patient Discharge

Consumable Issue/ Return Drug Issue/ Return

Orders

• Medication• Lab• Radiology• Blood Bank• Procedures

Allergy Recording Record Case Notes

Vitals Signs (Charting) Record Patient Forms

Clinical Support Suite

Operation Theater

Procedure Order (CPOE) Scheduling

Consumable Request

Surgeon Notes

Nursing Notes

Anesthetist Notes

OT Actuals

LIMS Overview

Order (CPOE

)

Service Registration

Collect Sampl

e

Send Sampl

e

Sample Recepti

on

Result Entry

Result Validati

on

Result Authorization

View Results in Result Pane

View Results in EMR

Medical Image Management Suite

PACS Schematic diagram

Materials Management Suite

Sourcing and Purchasing

Purchase Order(Import Order, Local Order, Service Order)

Journal Voucher to update Stock

Account

Purchase Requisition

Stock Ledger

Purchase Order Amend.

Goods Receipt Note Purchase Receipt Note

Journal Voucher to record Payable

General Ledger

Purchase Return

AP Credit Note

Request for Quotation Rate Contract

Material Receipt Acceptance

Material Movement Requisition

Material Issue

Stock Transfer without Transit Store

Movement Increase / Decrease

Opening Stock

Stock Consumption

Stock Adjustment

Journal Voucher to update Stock Account

Stock Ledger General Ledger

Simple Batched SerializedBatched & Serialized

Administration

Stock Verification

Inventory

Fixed Assets

Asset Transfer

Asset Verification

Asset Gate Pass

Depreciation Process

Utilization

End

Start

ASSET LIFE

Asset Purchase Order

Asset Purchase Requisition

Asset PRN

Asset GRN

Asset Sales InvoiceAsset Write-off Asset Delivery Note

Asset Register General Ledger

Maintenance

Bio Medical Building Maintenance Information Technology Housekeeping

AMC Preventive Maintenance Plan Work Request

Work Order

Work Completion Note

Work Invoice

Revenue Management Suite

Revenue Cycle Overview

Registration

Appointment Scheduling

Pharmacy

ADT

Orders (Lab, RAD, …)

Cash Invoice

Charge Register

Payer

Credit Invoice

Patient

Sponsor

Operation Theater

Dietary

Bed & Ward Mgmt

Billing Components

Eligibility

Services

Sponsor

Claims Management

Reconcile

Dispatch

Receive FundsAuthorizedNo

Yes

Finance Overview

Ledgers / Managers

General Ledger

Cost Ledger

Bills Manager

Bills Adjustment

New Bills Creation

Cost Centre Allocation

Book Keeping

ActionsSub Modules

Account Receivables

Account Payables

Cash Management

REPORTSLedgers, Trial Balance, Profit & Loss, Balance

Sheet, Budget vs. Actual, Cost Centre related reports

UTILITIESBank Reconciliation, Payment Generator,

Report Configuration

Budget ManagerBudget

Utilization

Finance - Integration Overview

BO OPERATIONS

Inventory

Procurement

Fixed Assets

Maintenance

General Ledger

Budget Manager

AssetRegister

Stock Ledger

FO OPERATIONS

Pharmacy

Billing

FINANCE

Cash Management

Budgeting

Accounts Receivable

Accounts Payable

Management Decision Making

Decision Making Framework

Our BI framework consisting of best practices, business content and enablers for FastTrack solution implementation

Provision to create a dashboard view of key process data and KPIs for decision making Gives automated alerts and reminders for milestone completion Uses historical and real time data to identify problem areas through management reports Packaged analytic application

Decision making for Healthcare

Applications

MIS Dashboard

Inventory Intelligence

Marketing Intelligence

Revenue Intelligence

Cost Intelligence

Finance Intelligence

Sales Hospitals Patient Revenue Operations Finance

Patient Demographic Analytics Hospital Utilization Analytics Clinical Quality Analytics

Payer Analytics Segmentation and Scorecard Patient & Staff Analytics Disease Management &

Surveillance Intelligence

Healthcare Domain Areas

EnablersMetaData Data Models Report Templates Analytics Transformation