Software Testing,Verification Validation Services -Infogain

March 13, 2011

Copyright © 2010 Infogain Corporation. All rights reserved.1March 13, 2011Copyright © 2010 Infogain Corporation. All rights reserved.

Corporate OverviewSamir Singh

AGM- Business Development..

Cell :+91- 9960 50 9095

Email:- [email protected]

Software TestingSoftware Testing

Verification and Validation ServicesVerification and Validation Services

March 13, 2011

Copyright © 2010 Infogain Corporation. All rights reserved.2

Infogain is a leading business and IT consulting firm specializing in business

process, architecture design, end-to-end project implementation, and

managed services

● Established in 1990

● 300+ customers worldwide

■ 50+ among Fortune 500

● Vertical focus on Retail,

Insurance and High Tech

● Headquarters in Los Gatos, CA

(Silicon Valley), with global

offices in Chicago, Irvine, Austin,

Atlanta, UK, and UAE

■ Offshore Development

Centers: Delhi and Pune,

India

Company ProfileCompany Profile

March 13, 2011


We have invested in sustaining an infrastructure that is reflected in our

world-class network of people, processes and technology

● 1000+ employees worldwide

■ Practice leaders offer 15+ years of industry experience

■ Board of Directors comprised of leaders from Hewlett Packard, Informix,

Chordiant, and BEA

● Process and Quality Driven

■ SEI CMM L5 and ISO 9001 Compliant

■ Secure, Global Infrastructure – ISO 17799 Compliant

● Focus on latest applications and technologies through key partnerships

● Unique solutions and accelerators that drive results quickly

Thought Leadership + Exceptional Quality + Technology Expertise =

Infogain

Value

PropositionLow Internal Costs + Fair Rates

Value PropositionValue Proposition

March 13, 2011


Our customers benefit from end-to-end solutions, valuable consulting

services and highly skilled engineering execution

Strategy & Planning:

● Strategic Planning

● Assessments and Workshops

● System Procurements

● Project Management Office

Services:

● Architecture Definition

● Software Engineering

● Packaged Application Implementations

● Business Process Management

● Cloud computing/SOA

Support:

● Transformation Roadmap

● 24/7 Support, Flexible Resourcing

● SLA-based Services

● Proactive Monitoring

● Metrics Dashboard

Strategy

Application

Management

Software

Integration,

Implementation &

Customization

Our CapabilitiesOur Capabilities

March 13, 2011


We nurture long-term relationships with our clients, serving as a virtual

extension of their organizations

Insurance Retail High Tech

REPRESENTATIVE LISTING ONLY

Our ClientsOur Clients

March 13, 2011


We focus on latest applications and technologies through key partnerships

BI / MDM / DW

Collaboration /

SharePoint

Mobility

Integration / SOA

Cloud Computing

Software Product

Development

Application Mgmt.

Services (AMS)

Partners and KnowledgePartners and Knowledge

March 13, 2011


Databases●Oracle, SQL Server, MySQL

Product and Custom

App Development●J2EE, Microsoft .Net, C++,

LAMP, Ruby on Rails

Portals & ECM●Oracle WebCenter, BEA

Weblogic Portal, Microsoft

SharePoint, Jboss Oracle UCM,

Alfresco

BI & MDM ●OBIEE, OBIEE+, MS BI Suite,

Oracle MDM Suite

SOA & Integration●Oracle Fusion SOA Suite, JBoss

Middleware, TIBCO

Testing Tools●QTP, eTest, Silk, LOAD RUNNER,

Jmeter

ERP, CRM●Oracle eBiz, Oracle Application

Services, Siebel and SalesForce

Retail Solutions●Oracle Retail

Technology Expertise Technology Expertise

March 13, 2011


Oracle Applications Implementation CustomizationMigration &

Upgrades

Application

Maintenance

Outsourcing/

Support

Apps DBA

Support

Offshore,

Onsite, support

BI / MDM / DWBusiness

Intelligence

Data Quality

Management

Data

Governance

Data

Integration

Master Data

Management

Performance

Management

Collaboration /

SharePoint

Web & Portal

Applications

Customization/

Integration

Migration /

Upgrade

Sustainability /

PerformanceContent Mgmt

Operations /

Support

Mobility B2C Applications Mobile POSEnterprise

Mobile Apps

Enterprise

Integration

Mobile App

Distribution

Mobile Device

Mgmt.

Integration / SOAEnterprise

Architecture

Content

ManagementBPM

Web & Portal

ApplicationsSOA

Applications &

Frameworks

Cloud ComputingSoftware As A

Service

Infrastructure

As A Service

Platform As A

ServiceBig Data / BI

Cloud Service

AggregationExafort Services

Software Product

Development

Design &

Development

Release

Engineering

QA / Test

Automation

Sustaining

Engineering

Technical

Support

SaaS Platform

Support

Application Mgmt.

Services

Transformation

RoadmapSupport Monitoring Maintenance Optimization QA & Testing

Strategic FocusStrategic Focus

March 13, 2011


Agenda – Testing Verification & Validation Services.Agenda – Testing Verification & Validation Services.

�� QA Service offeringsQA Service offerings

�� QA ProcessQA Process

�� QA MetricsQA Metrics

�� Automated TestingAutomated Testing

�� InfoARTInfoART FrameworkFramework

OverviewOverview

Function libraryFunction library

�� Test ManagementTest Management

�� Best PracticesBest Practices

�� Case StudiesCase Studies

March 13, 2011


QA Center of ExcellenceQA Center of Excellence

QA CenterQA Center

•• 14+ years14+ years of QA experience in manual & of QA experience in manual &

automation testing services.automation testing services.

•• 6+ years of experience in Silk Test, 6+ years of experience in Silk Test,

WinRunnerWinRunner, QTP, , QTP, LoadRunnerLoadRunner, , SilkPerformerSilkPerformer

etc.etc.

Technology Capabilities Technology Capabilities

Human ResourcesHuman Resources

Competency LabCompetency Lab Domain ExpertiseDomain Expertise

6+ Unix Servers

6+ Unix Servers

HP/ Solaris/ AIX

HP/ Solaris/ AIX

80+ Desktop Win Servers

80+ Desktop Win Servers

•• 100+ QA Engineers.100+ QA Engineers.

•• 3.53.5--4 years Average IT Industry 4 years Average IT Industry

Experience.Experience.

•• 22+ QA Leads & Managers22+ QA Leads & Managers

CRM, Retail, Financial,

CRM, Retail, Financial,

Telecom, Logistics,

Telecom, Logistics,

eCommerce

eCommerce

InfART

InfART ––Automation Solution

Automation Solution

March 13, 2011


QA Center of ExcellenceQA Center of Excellence

March 13, 2011


Infogain’s Testing offeringsInfogain’s Testing offerings

March 13, 2011


Quality Assurance ProcessQuality Assurance Process

Test Planning

Test Case

Design

Test Environment

Setup

Manual Test

Execution

Test

AutomationReporting

Identify

Scope

Feasibility

Study Issues

& Risk

Prepare Test

Plan

Detailed

Schedule

Requirement

Study Query

Log

High Level &

Detail Test

Case

RTM

Test Case

Review (Peer

& Group)

Demo by QA

Use Latest

Build

Install Build

Publish

Installation

Details

Defect

Reports

Updated Test

Case

Automation Script

Test Result

Performance

Test Script

Bug Reporting

Weekly

Report

Test

Coverage

Updated

Schedule

Performance

Metrics

Defect

Prevention

March 13, 2011


Sample QA MetricsSample QA Metrics

16%12.00%16.00%20.00%12.00%16.00%20.00%

COQ (Review Effort + Prevention Effort + Rework

Effort) / Total Effort)7

1.20.331.001.670.331.001.67

Review efficiency (Pre-delivery Defects / Review

Effort)6

16.514.017.020.014.017.020.0

Productivity (Number of new Test cases executed

/ hour)5

0.000.000.000.000.000.000.00

Post delivery defect density (per 1000 hours of

effort)4

1.691.002.003.001.002.003.00

Pre Delivery defect density (per 1000 hours of

effort)3

0.00%-1.00%0.50%2.00%-1.00%0.50%2.00%Schedule Variance (%)2

2.19%-2.00%1.50%5.00%-2.00%1.50%5.00%Effort variance (%)1

RemarksActualsLCLMeanUCLLCLMeanUCLControl LimitsS.No.

ProjectProjectOrganizationOrganization

March 13, 2011


Automated Testing ToolsAutomated Testing Tools

� Functionality and Regression Testing

�� Quick Test Professional (QTP)Quick Test Professional (QTP) –– Mercury Mercury →→ HPHP

�� WinrunnerWinrunner –– Mercury Mercury →→ HPHP

�� SilkTestSilkTest –– Segue Segue →→ BorlandBorland

�� eTesteTest –– EmpirixEmpirix →→ OracleOracle

�� RFT RFT –– Rational Rational →→ IBMIBM

�� Selenium Selenium (freeware)(freeware)

� Performance, Load Testing

�� Load Runner Load Runner –– Mercury Mercury →→ HPHP

�� Load Agent Load Agent –– MicrosoftMicrosoft

�� JMeterJMeter (freeware)(freeware)

� Bug Tracking tool

�� BugZillaBugZilla

�� ClearQuestClearQuest

�� TeamTrackTeamTrack

March 13, 2011


Infogain Automation Regression Testing FrameworkInfogain Automation Regression Testing Framework

Test Automation Challenges

� Technical Complexity of Automated Test Suite Development

�Regular Maintenance of Automated Regression Test Suite

InfoART Framework (Keyword Driven Automated Test framework)

�Reusable test modules to perform application functionality

� Test script/results in form of Excel spread-sheet

�Does not require scripting expertise.

March 13, 2011


Infogain Automation Regression Testing FrameworkInfogain Automation Regression Testing Framework

� Does not require scripting expertise.

� Low ramp up cost for automation engineers.

� Low maintenance cost of the scripts.

� Reusable framework enables to automate new test cases at a very low cost.

� Infogain’s framework enables testers to automate their regression test suite in 1/3rd of the total time required.

March 13, 2011


Function Library of InfoARTFunction Library of InfoART

� Navigation functions

�Navigate - launches the website

�Close - Closes the application

� Event functions

� Enterdata - Enters data in the specified text box

� Listbox - Select item from the specified listbox

�Checkbox - Checks the specified check box

�ClickButton - Clicks the specified button

� Verification functions

� Islinkpresent - Verifies the presence of a specified link

�Checkcombotext - Checks the text on combo box

�CheckStringOnPage - Verifies the presence of a specific string on a page

�CheckComboItem - Checks specified item in a combo box

March 13, 2011


For Senior Management

• Matrices are generated

• View Dashboard

• View Risks

• Indepth knowledge of Project

For Test Managers

• Track CR Status

• Track Assignment Status

• Track Individual Performance

• Generate reports

• Track Risks & Issues

For Team members

• Create, track CRs

• View Technical Documents

• Track machines

• Track Critical Tasks

• Risks & Issues are logged

• Build Details are maintained.

• View Frequently used links

For Customers

• Reports

• Defect Trends

• Dashboard

Test Management - Team PortalTest Management - Team Portal

March 13, 2011


Test Management - Customer PortalTest Management - Customer Portal

Project Team

Daily Status Weekly Status

Risks & Issues

Team Contacts

Timesheet

Test Summary

CR Summary

Customer View

Daily Status Weekly Status

Risks & Issues

Team Contacts

Timesheet

Test Summary

CR Summary

March 13, 2011


Q & AQ & A

March 13, 2011

Copyright © 2010 Infogain Corporation. All rights reserved.22March 13, 2011Copyright © 2010 Infogain Corporation. All rights reserved.

Thank You

For additional information, visit us at:

www.infogain.com