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Software Accessories NBX Desktop Call Assistant

Software Accessories NBX Desktop Call Assistant Software Accessories Desktop Call Assistant (DCA) Personal inbound and outbound call logs with caller

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Page 1: Software Accessories NBX Desktop Call Assistant Software Accessories Desktop Call Assistant (DCA) Personal inbound and outbound call logs with caller

Software Accessories

NBX Desktop Call Assistant

Page 2: Software Accessories NBX Desktop Call Assistant Software Accessories Desktop Call Assistant (DCA) Personal inbound and outbound call logs with caller

Software Accessories

Desktop Call Assistant (DCA)

• Personal inbound and outbound call logs with caller ID (if provided)

• Call timer for each call log entry

• Missed call icon

• Point and click dialing to any phone in the system’s user directory

• Drag and drop phone numbers from anywhere on-screen

• Personal address book for customization

• Automatically launches with Windows startupWin 98/ME/NT/2000/XP compatible

Page 3: Software Accessories NBX Desktop Call Assistant Software Accessories Desktop Call Assistant (DCA) Personal inbound and outbound call logs with caller

Software Accessories

DCA Main Menu

• One-touch access– System directory– Personal address book– Call logs– NBX user admin - NetSet – Preferences and help

• Voice Mail Access– Launch NetSet

• Login• Listen

Page 4: Software Accessories NBX Desktop Call Assistant Software Accessories Desktop Call Assistant (DCA) Personal inbound and outbound call logs with caller

Software Accessories

Called Party Answers… Hello!

Ring...

Ring...

Ring...

Logical connection between phone & PC allowsfor CTI without expensive Third-Party Adjuncts

DCA Outgoing Call

CO

Open ContactRecord

Outgoing call

Page 5: Software Accessories NBX Desktop Call Assistant Software Accessories Desktop Call Assistant (DCA) Personal inbound and outbound call logs with caller

Software Accessories

DCA Outbound Call (continued)

Highlight choice and click

Menu appears from system tray

Manage multiple calls

Page 6: Software Accessories NBX Desktop Call Assistant Software Accessories Desktop Call Assistant (DCA) Personal inbound and outbound call logs with caller

Software Accessories

DCA Drag & Drop Dialing

1. Highlight a number

2. Drag

3. Drop on phone icon

4. DCA does the rest

Page 7: Software Accessories NBX Desktop Call Assistant Software Accessories Desktop Call Assistant (DCA) Personal inbound and outbound call logs with caller

Software Accessories

Ring...

Ring...

Ring...

Acme Corporation(978) 749-0000

Caller ID

DCA Incoming Call

Logical connection between phone & PC allowsfor CTI without expensive Third-Party Adjuncts

CO

Acme Corp gives you a call

Click to answer

Caller ID & TAPI support force a screen-popshowing Incoming Caller Contact Record

Page 8: Software Accessories NBX Desktop Call Assistant Software Accessories Desktop Call Assistant (DCA) Personal inbound and outbound call logs with caller

Software Accessories

DCA Inbound Call (continued)

• In the system tray– Unobtrusive– Click to answer

• Larger dialog box– Easy to view– Call control at the ready– Add new callers to your

address book

OROR

Red = Missed Call

Page 9: Software Accessories NBX Desktop Call Assistant Software Accessories Desktop Call Assistant (DCA) Personal inbound and outbound call logs with caller

Software Accessories

DCA Incoming & Outgoing Call Logs

• Per call timer

• Includes Caller ID (if available)

• Point & click redial

• Add callers to your personal address book

Per call timer

Page 10: Software Accessories NBX Desktop Call Assistant Software Accessories Desktop Call Assistant (DCA) Personal inbound and outbound call logs with caller

Software Accessories

DCA Personal Address Book

• Add new users

• Add users from incoming calls

• Multiple numbers per user

• Search personal and/or system directory

Page 11: Software Accessories NBX Desktop Call Assistant Software Accessories Desktop Call Assistant (DCA) Personal inbound and outbound call logs with caller

Software Accessories

DCA Personal Preferences