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Softship ALFA
The Agency Suite
ALFA - the agency from A to Z
EVERYTHING IN ONE SOLUTION
2 3
Dear Sirs,
Since 1989 Softship has
successfully completed more than
a hundred installations of its application software for liner
agents. Now a new generation of this application
package has been born.
Nowadays unnecessary or - even worse - double entry
of data into the agent's, principal's or business partner's
IT system is no longer acceptable.
Keeping this dictum in mind, Softship created a software
solution that strictly adheres to the workflow in a liner
agency while eliminating redundancies. This aim is
achieved by using data transmission (XML, EDI, etc.)
wherever possible.
The new agency application ALFA covers the complete
business flow, with a comprehensive range of functions,
cutting edge technology and an intuitive and user
friendly 'look and feel'.
So, when looking for a watertight agency solution which
equally satisfies the booking desk's needs as well as the
directors' demands, ALFA is the ultimate software
solution.
You want the best?
Then give it a try.
ALFA. The Agency Solution.
Herbert FrickDirector
Agency Business
Marketing and CRM 4
Quotations and Tariffs 4
Bookings 5
B/L 6
Manifests and Documentation 7
Invoicing 7
Intermodal 8
IMDG 8
Voyage Account 9
EDI 9
Equipment Management
Equipment Control 10
Demurrage/Detention 10
Maintenance & Repair 10
Storage & Handling 10
Settlement with the Principals
Disbursements Account 11
Reports 11
Evaluations and Settlements 11
Features 11
Claims
Claims handling 12
Vessel insurance 12
Business Intelligence
SIBIA - Business Analysis 13
System Administration and Security
EDI GUARD - File Management in LAN and WAN 14
BASE - System Administration and Security Management 14
Web Features
ALFA's Web System 15
ALFA - the agency from A to Z
EVERYTHING IN ONE SOLUTION
2 3
Dear Sirs,
Since 1989 Softship has
successfully completed more than
a hundred installations of its application software for liner
agents. Now a new generation of this application
package has been born.
Nowadays unnecessary or - even worse - double entry
of data into the agent's, principal's or business partner's
IT system is no longer acceptable.
Keeping this dictum in mind, Softship created a software
solution that strictly adheres to the workflow in a liner
agency while eliminating redundancies. This aim is
achieved by using data transmission (XML, EDI, etc.)
wherever possible.
The new agency application ALFA covers the complete
business flow, with a comprehensive range of functions,
cutting edge technology and an intuitive and user
friendly 'look and feel'.
So, when looking for a watertight agency solution which
equally satisfies the booking desk's needs as well as the
directors' demands, ALFA is the ultimate software
solution.
You want the best?
Then give it a try.
ALFA. The Agency Solution.
Herbert FrickDirector
Agency Business
Marketing and CRM 4
Quotations and Tariffs 4
Bookings 5
B/L 6
Manifests and Documentation 7
Invoicing 7
Intermodal 8
IMDG 8
Voyage Account 9
EDI 9
Equipment Management
Equipment Control 10
Demurrage/Detention 10
Maintenance & Repair 10
Storage & Handling 10
Settlement with the Principals
Disbursements Account 11
Reports 11
Evaluations and Settlements 11
Features 11
Claims
Claims handling 12
Vessel insurance 12
Business Intelligence
SIBIA - Business Analysis 13
System Administration and Security
EDI GUARD - File Management in LAN and WAN 14
BASE - System Administration and Security Management 14
Web Features
ALFA's Web System 15
4 5
Agency Business
Marketing and CRM Quotations and TariffsWith the Sales & Marketing Tool a consistent data As the pivotal point of tariffs and quotations this
chain is started that flows through each module of module focuses on all information related to rates,
the application, strictly adhering to the 'one-input- surcharges and quotes to customers. No matter
only'-principal. whether the cargo is shipped as FCL, LCL,
breakbulk or RoRo, the module is the central
When you acquire a new contact you store the access point to the monetary data.
crucial details. While developing the case you add
such data as are useful or informative for your
work.
ALFA's Sales & Marketing Module supports your
business acquisitions with excellent address
management, complete history of promotions and
customer statistics. An additional feature for
controlling sales efforts are the 'sales targets',
which may be defined for each customer. You can
use this tool to monitor whether your customers
fulfil their parts of the shipping agreement.
You can enter quotations on-line while talking to the
customer on the telephone and send him a
confirming email or fax even before he puts down
the receiver.
The follow-up function reminds you of earlier
quotations, so you can call your customer and
close the deal actively.
When searching for a specific quotation the search
can be narrowed by any criterion that is present in
it: service, trade, POL, POD, place of receipt, place
of delivery, customer, etc.
The booking module is equipped with an impressive
array of standard lists and reports such as
" Booking Forecasts
" Booking Lists
" IMDG-Booking Lists
" RF-Booking Lists
" OOG-Lists
" Container Announcement Lists
" and many more.
Additional features are: automatic generation of
booking numbers, a cross-bookings-feature, and
the handling all kinds of cargo (FCL, LCL,
Breakbulk, RoRo).BookingsBookings can be generated either from an existing
quotation, which is then advanced to booking state,
or entered separately, if the need arises.
When using a quotation as a basis ALFA pre-sets
all values of the quotation in the corresponding
fields of the booking screen. You now add the
previously unknown information: the voyage data
and, if available, more details about the cargo.
In situations where more than one office work
together, the bookings from all offices can be
brought together. Consequently, the Line Managers
have access to up-to-date information at any given
time and are prepared to make commercial
decisions together with the Principals about
allocation shifting, shut-outs, voyage profitability
and more in real time.
5
4 5
Agency Business
Marketing and CRM Quotations and TariffsWith the Sales & Marketing Tool a consistent data As the pivotal point of tariffs and quotations this
chain is started that flows through each module of module focuses on all information related to rates,
the application, strictly adhering to the 'one-input- surcharges and quotes to customers. No matter
only'-principal. whether the cargo is shipped as FCL, LCL,
breakbulk or RoRo, the module is the central
When you acquire a new contact you store the access point to the monetary data.
crucial details. While developing the case you add
such data as are useful or informative for your
work.
ALFA's Sales & Marketing Module supports your
business acquisitions with excellent address
management, complete history of promotions and
customer statistics. An additional feature for
controlling sales efforts are the 'sales targets',
which may be defined for each customer. You can
use this tool to monitor whether your customers
fulfil their parts of the shipping agreement.
You can enter quotations on-line while talking to the
customer on the telephone and send him a
confirming email or fax even before he puts down
the receiver.
The follow-up function reminds you of earlier
quotations, so you can call your customer and
close the deal actively.
When searching for a specific quotation the search
can be narrowed by any criterion that is present in
it: service, trade, POL, POD, place of receipt, place
of delivery, customer, etc.
The booking module is equipped with an impressive
array of standard lists and reports such as
" Booking Forecasts
" Booking Lists
" IMDG-Booking Lists
" RF-Booking Lists
" OOG-Lists
" Container Announcement Lists
" and many more.
Additional features are: automatic generation of
booking numbers, a cross-bookings-feature, and
the handling all kinds of cargo (FCL, LCL,
Breakbulk, RoRo).BookingsBookings can be generated either from an existing
quotation, which is then advanced to booking state,
or entered separately, if the need arises.
When using a quotation as a basis ALFA pre-sets
all values of the quotation in the corresponding
fields of the booking screen. You now add the
previously unknown information: the voyage data
and, if available, more details about the cargo.
In situations where more than one office work
together, the bookings from all offices can be
brought together. Consequently, the Line Managers
have access to up-to-date information at any given
time and are prepared to make commercial
decisions together with the Principals about
allocation shifting, shut-outs, voyage profitability
and more in real time.
5
6
Agency Business
B/LThe documentation module deals with import and
export B/L data. Check routines and plausibility
tests make sure that the reporting and
communication rules between all parties involved
are strictly followed.
When a B/L is created which has a corresponding
booking, ALFA automatically accesses the booking
data and feeds them into the B/L form. Thus, again,
you only have to provide information which was
previously unknown.
In practice, B/L numbers are auto-generated, drafts
can be distributed before issuing the originals,
freights and charges can be checked and amended
whenever necessary, standard texts can be
assigned and a full range of related operations are
possible.
The formats include the full industry standard set of
lists, reports and messages, some of which are:
· Cargo Manifests
· Freight Manifests
· Combined Manifests (Cargo- and Freight
Manifests)
· Commission Lists
· Final Manifests
· Customs Manifest
· Reefer Manifests
· IMDG-Manifests
· Place of Payment Lists
InvoicingThe Invoicing module handles the billing of all
relevant charges, e.g. ocean freights, surcharges
and deductibles. Free invoicing as well as extensive
facilities for corrections are also included in this
module.
Manifests and DocumentationThe documentation is created with just a few mouse
clicks, since all necessary data is already stored in
the database. You now only choose the required
format from the import or export menu respectively
and press the print button.
7
6
Agency Business
B/LThe documentation module deals with import and
export B/L data. Check routines and plausibility
tests make sure that the reporting and
communication rules between all parties involved
are strictly followed.
When a B/L is created which has a corresponding
booking, ALFA automatically accesses the booking
data and feeds them into the B/L form. Thus, again,
you only have to provide information which was
previously unknown.
In practice, B/L numbers are auto-generated, drafts
can be distributed before issuing the originals,
freights and charges can be checked and amended
whenever necessary, standard texts can be
assigned and a full range of related operations are
possible.
The formats include the full industry standard set of
lists, reports and messages, some of which are:
· Cargo Manifests
· Freight Manifests
· Combined Manifests (Cargo- and Freight
Manifests)
· Commission Lists
· Final Manifests
· Customs Manifest
· Reefer Manifests
· IMDG-Manifests
· Place of Payment Lists
InvoicingThe Invoicing module handles the billing of all
relevant charges, e.g. ocean freights, surcharges
and deductibles. Free invoicing as well as extensive
facilities for corrections are also included in this
module.
Manifests and DocumentationThe documentation is created with just a few mouse
clicks, since all necessary data is already stored in
the database. You now only choose the required
format from the import or export menu respectively
and press the print button.
7
8
Agency Business
IMDGThe IMDG feature handles dangerous goods
inquiries for bookings and Bs/L. If the available
IMDG database is connected to the application, the
user just has to enter the 4 digit UN number to
import all available information from the database:
mfag, Ems-number, IMO class, flashpoint, technical
description, proper shipping name, packaging
group and many more.
The IMDG module is designed to pro-actively
support the users to avoid errors. Check routines
are set-up, and the database is updated on a
regular basis, so that it is maintained according to
the PROTECT standards.
For declaration of the respective dangerous goods Intermodal different messages can be generated and sent by The Intermodal module is designed to handle all fax, email or even by EDIFACT standard message kinds of transports no matter whether it is Carrier's IFTDGN or XML formats. Haulage or Merchant's Haulage.
All transport means like barge, truck, feeder, rail or
combinations of these are represented.
Like any of the other modules, the intermodal
section of ALFA uses the existing data in the
database for pre- and oncarriage without delay.
These include different loading addresses,
customs stops, multi stops, etc.
Voyage Account EDIThe Voyage Account module administrates all basic The most effective way to deploy your shipping
information about a voyage. Voyage numbers, application is electronic data exchange with the
schedules, rotation changes, allotments, exchange other participants of the transport chain.
rates, etc. are set here by a usually restricted
number of key users. The application uses the internationally accepted
XML and EDIFACT standards for exchange of any
kind of data between shippers, agents, principals,
forwarders, quay operators and authorities.
Transport information needs to be captured only
once.
Thereafter the data is simply passed on to its
destination in an unbroken chain. Your advantage:
minimum effort and a greatly improved quality of
service.
9
Agencias Progresistas S.A.Av. Santa Maria 185, Piso 3Santiago de ChileChile
Phone (56-2) 289 3100Fax (56-2) 289 3101E-mail [email protected] www.aprosa.cl
8
Agency Business
IMDGThe IMDG feature handles dangerous goods
inquiries for bookings and Bs/L. If the available
IMDG database is connected to the application, the
user just has to enter the 4 digit UN number to
import all available information from the database:
mfag, Ems-number, IMO class, flashpoint, technical
description, proper shipping name, packaging
group and many more.
The IMDG module is designed to pro-actively
support the users to avoid errors. Check routines
are set-up, and the database is updated on a
regular basis, so that it is maintained according to
the PROTECT standards.
For declaration of the respective dangerous goods Intermodal different messages can be generated and sent by The Intermodal module is designed to handle all fax, email or even by EDIFACT standard message kinds of transports no matter whether it is Carrier's IFTDGN or XML formats. Haulage or Merchant's Haulage.
All transport means like barge, truck, feeder, rail or
combinations of these are represented.
Like any of the other modules, the intermodal
section of ALFA uses the existing data in the
database for pre- and oncarriage without delay.
These include different loading addresses,
customs stops, multi stops, etc.
Voyage Account EDIThe Voyage Account module administrates all basic The most effective way to deploy your shipping
information about a voyage. Voyage numbers, application is electronic data exchange with the
schedules, rotation changes, allotments, exchange other participants of the transport chain.
rates, etc. are set here by a usually restricted
number of key users. The application uses the internationally accepted
XML and EDIFACT standards for exchange of any
kind of data between shippers, agents, principals,
forwarders, quay operators and authorities.
Transport information needs to be captured only
once.
Thereafter the data is simply passed on to its
destination in an unbroken chain. Your advantage:
minimum effort and a greatly improved quality of
service.
9
Agencias Progresistas S.A.Av. Santa Maria 185, Piso 3Santiago de ChileChile
Phone (56-2) 289 3100Fax (56-2) 289 3101E-mail [email protected] www.aprosa.cl
10
Equipment Management
This tool helps the agents to maximise their income
by having complete control of containers under
demurrage or detention.
Maintenance & RepairThe M&R module is a very powerful tool when it
comes to handling boxes. Contracts as well as
estimates are maintained here, and you are guided Equipment Control
by a clearly structured screens and best practice The container history module meticulously controls
method to ensure a cost-effective and efficient the containers, chassis, gensets, trailsers or any
management of all boxes in repair. other equipment in your area of responsibility. All
movement reports are captured here centrally, Using online procedures you can order surveys,
allowing you to make daily actual evaluations receive their results or distribute repair orders with
about the status of container availability or only a few mouse clicks.
containers under repair.
Finally, a number of standard reports handling The system handles the boxes whether carrier's
repair costs or repair performance times are owned or shipper's owned. Check routines make
generated from the captured data. These are just a sure that only properly reported data is imported
few of the available reports. into the system, while wrong sequences are
highlighted for easy detection. A number of reports Storage & Handling
including stock reports and many more are part of The storage and handling module is designed to
this comprehensive module. capture all the existing terminal and depot tariffs.
On this basis, calculations are performed providing
forecasts as well as real invoice control routines. Demurrage/DetentionThe demurrage/detention module is designed to
capture all your tariffs and automatically calculates
amounts due. This procedure creates the potential
for collecting extra revenues based on predefined
criteria, e.g. by customer, by service, by depot, by
location, etc.
Billing proposals are generated automatically
according to the tariff settings and remarkably
ease the life of the users.
Settlement with the Principals Evaluations and SettlementsFor creating disbursements accounts Softship offers ! Actual outstanding freights
the application software AIDA (Advanced ! Collected freights (freights paid)
! Cost overview per voucher typeIntegrated Disbursements Account).
! Freight summary
! SettlementsAIDA collects the revenue data necessary for a D/A ! Disbursements account from the other modules of ALFA by data sharing: ! Freight statementsgeneral information from BASE, inquiries, ! General expensesquotations, bookings and final manifest data from
LINE, and all monetary box information from CMC.
FeaturesThe costs go into AIDA either by electronic receipt
! Definition of internal cost codes according to directly from service suppliers and business your organisationpartners, or by manual capture of incoming
! Internal cost codes link to respective invoices. principal's external cost codes
! Surcharge assignment
Disbursements Account ! Input and processing of incoming and
outgoing invoices and credit notesEvery shipping line has different regulations when it
! Input dialogue designed for daily routine. For comes to disbursements accounts for voyages.
example: An incoming invoice contains
positions for two different principals. This AIDA allows the user to set all kinds of accounting voucher can be captured in the same screen rules by using internal and external codes, which by simply booking the respective principal’s are translated automatically. Thus, you can stick to item on his internal cost code. The your internal accounting requirements and still fulfil assignment to principal's own cost code is your principal's demands. The application switches done automatically by AIDA.your internal codes to the codes used by the
different principals in order to create their individual
D/A’s chart of accounts.
Reports! Single account statement
! General account statement
! Weekly disbursements list
! Proformas
11
Accounting Department
10
Equipment Management
This tool helps the agents to maximise their income
by having complete control of containers under
demurrage or detention.
Maintenance & RepairThe M&R module is a very powerful tool when it
comes to handling boxes. Contracts as well as
estimates are maintained here, and you are guided Equipment Control
by a clearly structured screens and best practice The container history module meticulously controls
method to ensure a cost-effective and efficient the containers, chassis, gensets, trailsers or any
management of all boxes in repair. other equipment in your area of responsibility. All
movement reports are captured here centrally, Using online procedures you can order surveys,
allowing you to make daily actual evaluations receive their results or distribute repair orders with
about the status of container availability or only a few mouse clicks.
containers under repair.
Finally, a number of standard reports handling The system handles the boxes whether carrier's
repair costs or repair performance times are owned or shipper's owned. Check routines make
generated from the captured data. These are just a sure that only properly reported data is imported
few of the available reports. into the system, while wrong sequences are
highlighted for easy detection. A number of reports Storage & Handling
including stock reports and many more are part of The storage and handling module is designed to
this comprehensive module. capture all the existing terminal and depot tariffs.
On this basis, calculations are performed providing
forecasts as well as real invoice control routines. Demurrage/DetentionThe demurrage/detention module is designed to
capture all your tariffs and automatically calculates
amounts due. This procedure creates the potential
for collecting extra revenues based on predefined
criteria, e.g. by customer, by service, by depot, by
location, etc.
Billing proposals are generated automatically
according to the tariff settings and remarkably
ease the life of the users.
Settlement with the Principals Evaluations and SettlementsFor creating disbursements accounts Softship offers ! Actual outstanding freights
the application software AIDA (Advanced ! Collected freights (freights paid)
! Cost overview per voucher typeIntegrated Disbursements Account).
! Freight summary
! SettlementsAIDA collects the revenue data necessary for a D/A ! Disbursements account from the other modules of ALFA by data sharing: ! Freight statementsgeneral information from BASE, inquiries, ! General expensesquotations, bookings and final manifest data from
LINE, and all monetary box information from CMC.
FeaturesThe costs go into AIDA either by electronic receipt
! Definition of internal cost codes according to directly from service suppliers and business your organisationpartners, or by manual capture of incoming
! Internal cost codes link to respective invoices. principal's external cost codes
! Surcharge assignment
Disbursements Account ! Input and processing of incoming and
outgoing invoices and credit notesEvery shipping line has different regulations when it
! Input dialogue designed for daily routine. For comes to disbursements accounts for voyages.
example: An incoming invoice contains
positions for two different principals. This AIDA allows the user to set all kinds of accounting voucher can be captured in the same screen rules by using internal and external codes, which by simply booking the respective principal’s are translated automatically. Thus, you can stick to item on his internal cost code. The your internal accounting requirements and still fulfil assignment to principal's own cost code is your principal's demands. The application switches done automatically by AIDA.your internal codes to the codes used by the
different principals in order to create their individual
D/A’s chart of accounts.
Reports! Single account statement
! General account statement
! Weekly disbursements list
! Proformas
11
Accounting Department
Business Intelligence
SIBIA - Business AnalysisWith our capable shipping solution, ALFA, your IT
Department has access to an array of valuable
data. The crucial boost to ROI though, are
consistent data warehousing and a thorough
management analysis of that data.
SIBIA guides you through the complex layers and
dimensions of the business events and helps you
recognise where to hone business performance.
With COGNOS Business Intelligence as the driving
force behind SIBIA, the system allows ultra-fast,
user-defined online data evaluation which is as
easy to use as any drag-and-drop routine you
perform on your computer.
Instant reports are generated from multi-
dimensional data cubes which hold and update
information according to your specifications. A
single click on a pre-defined report gathers the
necessary data from the chosen data cube and
presents it in real-time on your screen.
Define as many data cubes and as many reports as
you need to cover your business processes in
depth and come to the right decisions at the right
time.
Report formats are based on XML, so you can use
whichever client you prefer.
Choose the Windows, Web or Excel client and work
with your chosen interface to display multi-
dimensional analyses, directed by user-friendly,
graphically assisted screens.
13
Claims / Legal Department
containers, insured subject-matter (vessel, lorry Claims handlingregistration number, etc), voyage numbers, insurers' and
The product ATLANTIS simplifies and accelerates the P&I correspondents' references and many more.
processing of claims by means of electronic files.
Clearly structured data, their logical recording and The add-on module for P&I Correspondents handles consistent use improve not only the efficiency but also time registration and invoicing. The claims handler can the quality of claims handling. Furthermore, short capture the time spent on each file and add a remark on response times and a serviceable design of windows the kind of activity involved. Provided with this data make ATLANTIS stand out.ATLANTIS delivers prompt and accurate invoices. On
request a detailed list of hours worked and work During the first telephone call in respect of a claim
performed can be attached to the invoice. Another incident the claims handler starts a new file with only a
feature is the management of disbursements e.g. for few inputs. If the voyage the incident relates to already
surveyor's fees or travel expenses. Such expenses can exists, the incident can be filed under this voyage. Only
be processed separately for each file.a few details are required to complete various standard
letters. Using these standard letters, e.g. first notice of
claim can be given to the insurers, and surveyors can be Vessel insuranceappointed immediately.
The vessel insurance module allows the shipping line to
administrate all insurance policies electronically in a The system automatically allocates a date for the file to central place. Meticulous capture of all policy payments be reviewed. Only closed files no longer appear in the including commissions and rebates are secured in a list of files to be reviewed. The claims handler can begin comprehensive user dialogue.his day's work by looking at the files in the file review. Time limits for files requiring special action are
The huge advantage of this procedure is that any policy monitored as well. ATLANTIS highlights these files. If
can be interactively linked to any claim which is covered time extensions have been granted, these are also
by the respective policy. By doing this, ATLANTIS makes monitored.
sure that all relevant claims are assigned correctly to the
policy in question. Thus the claims manager is pro-Various search criteria ensure fast and direct access to actively supported in keeping track of the deductibles specific files, even if the file reference is unknown. and in making the financially sensible decision on a claim Some examples of multiple search criteria are by case basis: whether to call the Club and use the
policy or to pay the damages on the ship owner's own
account.
12
Jan Feb Mar Apr May Jun Jul Aug Spt Oct Nov Dec
turnover last business year
current business year
current busines plan
Business Intelligence
SIBIA - Business AnalysisWith our capable shipping solution, ALFA, your IT
Department has access to an array of valuable
data. The crucial boost to ROI though, are
consistent data warehousing and a thorough
management analysis of that data.
SIBIA guides you through the complex layers and
dimensions of the business events and helps you
recognise where to hone business performance.
With COGNOS Business Intelligence as the driving
force behind SIBIA, the system allows ultra-fast,
user-defined online data evaluation which is as
easy to use as any drag-and-drop routine you
perform on your computer.
Instant reports are generated from multi-
dimensional data cubes which hold and update
information according to your specifications. A
single click on a pre-defined report gathers the
necessary data from the chosen data cube and
presents it in real-time on your screen.
Define as many data cubes and as many reports as
you need to cover your business processes in
depth and come to the right decisions at the right
time.
Report formats are based on XML, so you can use
whichever client you prefer.
Choose the Windows, Web or Excel client and work
with your chosen interface to display multi-
dimensional analyses, directed by user-friendly,
graphically assisted screens.
13
Claims / Legal Department
containers, insured subject-matter (vessel, lorry Claims handlingregistration number, etc), voyage numbers, insurers' and
The product ATLANTIS simplifies and accelerates the P&I correspondents' references and many more.
processing of claims by means of electronic files.
Clearly structured data, their logical recording and The add-on module for P&I Correspondents handles consistent use improve not only the efficiency but also time registration and invoicing. The claims handler can the quality of claims handling. Furthermore, short capture the time spent on each file and add a remark on response times and a serviceable design of windows the kind of activity involved. Provided with this data make ATLANTIS stand out.ATLANTIS delivers prompt and accurate invoices. On
request a detailed list of hours worked and work During the first telephone call in respect of a claim
performed can be attached to the invoice. Another incident the claims handler starts a new file with only a
feature is the management of disbursements e.g. for few inputs. If the voyage the incident relates to already
surveyor's fees or travel expenses. Such expenses can exists, the incident can be filed under this voyage. Only
be processed separately for each file.a few details are required to complete various standard
letters. Using these standard letters, e.g. first notice of
claim can be given to the insurers, and surveyors can be Vessel insuranceappointed immediately.
The vessel insurance module allows the shipping line to
administrate all insurance policies electronically in a The system automatically allocates a date for the file to central place. Meticulous capture of all policy payments be reviewed. Only closed files no longer appear in the including commissions and rebates are secured in a list of files to be reviewed. The claims handler can begin comprehensive user dialogue.his day's work by looking at the files in the file review. Time limits for files requiring special action are
The huge advantage of this procedure is that any policy monitored as well. ATLANTIS highlights these files. If
can be interactively linked to any claim which is covered time extensions have been granted, these are also
by the respective policy. By doing this, ATLANTIS makes monitored.
sure that all relevant claims are assigned correctly to the
policy in question. Thus the claims manager is pro-Various search criteria ensure fast and direct access to actively supported in keeping track of the deductibles specific files, even if the file reference is unknown. and in making the financially sensible decision on a claim Some examples of multiple search criteria are by case basis: whether to call the Club and use the
policy or to pay the damages on the ship owner's own
account.
12
Jan Feb Mar Apr May Jun Jul Aug Spt Oct Nov Dec
turnover last business year
current business year
current busines plan
Web Features
ALFA’s Web SystemThe undeniable advantages of the Internet - ubiquitous
24/7 availability, low-cost-access and usage - make it
an ideal tool for an application which is a basic working
requirement not only for you but even more so for those
who share a business interest with you: your customers
and business partners.
Thus, lots of crucial business information can be made
accessible for the public on your website with perfect
regard of security aspects.
Web-based customer interaction simplifies a lot of
business processes. Logged-in with his password
protected account any customer can access real-time
information on schedules, on his Bs/L or proforma A central data administration bears the added advantage invoices or track down his shipment by container of an unproblematic adaptation to new situations such as number, booking number or B/L number. The accounts business expansion. grant a strictly monitored access to your web system.
With .NET architecture and common protocols like XML For agencies working in a global network the and SOAP ALFA's Web System blends into your advantages of a web-based system are even more environment like a drop of water into the ocean. evident: all locations benefit from a consistent data
pool, the sharing of basic data and streamlined
software administration, both of which result in a
substantial saving of time.
15
Administration
EDI GUARDThe EDI Guard is an automated file managing tool
which manages the distribution and correct assignment
of all inbound and outbound EDI messages.
With these outstanding properties, EDI Guard takes a
lot of work off the system administrator's shoulders as it
automatically controls and steers all jobs and transfers
any message to the correct server, Client, printer, etc. in
shortest time due to direct socket connection to any IP
address.
EDI GUARD Features:
! POP3 - Email receiving including automatic
detaching of mail attachments
! SMTP - Sending of emails in standard formats
! FTP - Up- and download of files
! PGP - (pretty good privacy) en- and decoding of
data
BASE System Administration and Security Management
The BASE module is designed for System
Administrators. It is the heart of ALFA and at the same
time the basis for the operational applications running in
the LIMA suite.
The User Security and Administration tool is maintained
in a separate, non-operational module. This strict
segregation makes sure to only have a very limited
number of key users on Administrator level who are
authorised to maintain the User Profiles even down to
field level for each single user and/or user group and to
set system switches and control codes.
The user security module even allows the administration
of multi-layered companies and an unlimited number of
subsidiaries. Affiliated companies may share master
data without the fear of unauthorised data manipulation.
Examples of shared master data between LIMA’s
modules are e.g. customer data, vessel details, location
codes and many more. For all the described master data
the user can define EDI translation tables which will be
used in the LINE module during sending / receiving of
EDI data.
14
Web Features
ALFA’s Web SystemThe undeniable advantages of the Internet - ubiquitous
24/7 availability, low-cost-access and usage - make it
an ideal tool for an application which is a basic working
requirement not only for you but even more so for those
who share a business interest with you: your customers
and business partners.
Thus, lots of crucial business information can be made
accessible for the public on your website with perfect
regard of security aspects.
Web-based customer interaction simplifies a lot of
business processes. Logged-in with his password
protected account any customer can access real-time
information on schedules, on his Bs/L or proforma A central data administration bears the added advantage invoices or track down his shipment by container of an unproblematic adaptation to new situations such as number, booking number or B/L number. The accounts business expansion. grant a strictly monitored access to your web system.
With .NET architecture and common protocols like XML For agencies working in a global network the and SOAP ALFA's Web System blends into your advantages of a web-based system are even more environment like a drop of water into the ocean. evident: all locations benefit from a consistent data
pool, the sharing of basic data and streamlined
software administration, both of which result in a
substantial saving of time.
15
Administration
EDI GUARDThe EDI Guard is an automated file managing tool
which manages the distribution and correct assignment
of all inbound and outbound EDI messages.
With these outstanding properties, EDI Guard takes a
lot of work off the system administrator's shoulders as it
automatically controls and steers all jobs and transfers
any message to the correct server, Client, printer, etc. in
shortest time due to direct socket connection to any IP
address.
EDI GUARD Features:
! POP3 - Email receiving including automatic
detaching of mail attachments
! SMTP - Sending of emails in standard formats
! FTP - Up- and download of files
! PGP - (pretty good privacy) en- and decoding of
data
BASE System Administration and Security Management
The BASE module is designed for System
Administrators. It is the heart of ALFA and at the same
time the basis for the operational applications running in
the LIMA suite.
The User Security and Administration tool is maintained
in a separate, non-operational module. This strict
segregation makes sure to only have a very limited
number of key users on Administrator level who are
authorised to maintain the User Profiles even down to
field level for each single user and/or user group and to
set system switches and control codes.
The user security module even allows the administration
of multi-layered companies and an unlimited number of
subsidiaries. Affiliated companies may share master
data without the fear of unauthorised data manipulation.
Examples of shared master data between LIMA’s
modules are e.g. customer data, vessel details, location
codes and many more. For all the described master data
the user can define EDI translation tables which will be
used in the LINE module during sending / receiving of
EDI data.
14
Softship Aktiengesellschaft
Albert-Einstein-Ring 9
22761 Hamburg
Germany
Fon +49 (0)40 89 06 8-0
Fax +49 (0)40 89 06 8-500
Email [email protected]
URL www.softship.com
Softship Aktiengesellschaft
Albert-Einstein-Ring 9
22761 Hamburg
Germany
Fon +49 (0)40 89 06 8-0
Fax +49 (0)40 89 06 8-500
Email [email protected]
URL www.softship.com
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