Social responsibility and the relationship with OHSE managementThe International Labour Organization (ILO)has defined CSR as ‘a way in whichenterprises give consideration to the impactof their operations on society and affirm theirprinciples and values, both in their owninternal methods and processes and in theirinteraction with other actors’.

How does Tebodin’s occupational health,safety and environmental (OHSE)management meet this aspiration? Withoutdoubt, Tebodin has a strong belief that safeand healthy working conditions andconsideration of the environs we have apresence in, are our key socialresponsibilities. Like many othermultinational companies, we are facingchallenges which invariably impact thewellbeing of employees and our externalstakeholders. We have to continually reviewthe way we manage health, safety andenvironmental approach.

From reactive to proactiveAlso in 2015, we have identified what andwhere new initiatives have to beimplemented; OHSE-related initiatives suchas: aligning overall business strategy withstrategic OHSE needs and outcomes,empowering colleagues to innovate thecurrent OHSE thinking, and moving fromprevention through reactive approaches tomore analytical proactive thinking.This approach aims to: - improve employees’ wellbeing in theworkplace and at home

- provide a basis for a work–life balanceapproach

- eliminate or reduce waste and pollution- strategically make the right choices whenplanning new projects, through robustsafety and environmental impact riskassessments.

OHSE leadershipTo manage risks and impacts in our dailyactivities we informed our staff of our OHSEexpectations through various means, butprimarily through the OHSE training platformfor our managers.We commenced the training in 2014 andcontinued on through 2015. A total of 240‘leaders’ globally have gone through theone-day interactive HSE Leadership trainingwith the goal of improving their awarenessof their responsibilities towards health,safety and the environment. The program setout how their management approach andresultant visible actions will ensure that wedeliver and that we are seen as a sociallyresponsible organization.

Continuously improvingIn 2016, our focus is the continuousimprovement of our process primarily viasharing and learning from othersexperiences. It is all about awareness andway we identify and mitigate potential risksfor all people we are working with and, ofcourse, the precious environment we workin.

Furthermore, we launched our Life SavingRules, which are elementary rules foroccupational safety. These Life Saving Rulescover the most critical safety hazards thatcaused some serious injuries in the past.They are introduced to offer a clear andconsistent safety approach across ourcompanies.

10 11

'A safe and healthyworking condition isone of our key social

responsibilities'n

Working conditions in the Middle East areextreme during summer, with very hightemperatures and severe drought. Thesituation is even tougher during Ramadan inthe middle of summer. Ramadan means thatMuslims not only fast but also must workunder extreme and demanding conditions.Consequently, Tebodin initiated a three-monthheat-stress campaign called ‘Beat the Heat‘,which consisted of: raising heat stressawareness (mainly focusing on the siteemployees), working during Ramadan andsafe driving. It was decided to extend thecampaign and also to reach out to theneediest in Abu Dhabi, in the form of ‘Donatea meal’ (see page 21).

Beat the Heat Business breakfast on Health and Safety

Focus on Hazards during Safety week

In Czech Republic, Tebodin organized itsseventh annual Business Breakfast in thefirst quarter of 2015. The topic of thebreakfast meeting was ‘Health and Safety inthe construction industry’. Businessbreakfasts are effective meetings forsharing knowledge, ideas and trendsamong professionals in given fields. Clientswho participated were representatives frompharmaceutical companies, shoppingcenters and gas networks holders. Theyshared knowledge and discussed a numberof practical improvements.

Trainings in Hungary In Hungary a First Aid training and a Safe Driving training were initiated in 2015. Due to thenumber of enthusiastic subscribers, both trainings had to be run twice. All employees wereinvited to attend the First Aid training, but site personnel was specifically advised to join, tobetter prepare them in the event of an emergency on site. The project managers, technical supervisors and those who make many miles on the road,to clients and projects, were invited to conduct the Safe Driving course. It provided greattraining opportunities on skidding and maneuvering in snowy conditions, as winterconditions were simulated on the track. Both trainings were so positively received, thatnext year further trainings will be organized.

12 13

Workshop project improvementOn May 2015, a project improvementworkshop was set up for Project Managersin Eastern Europe. The main focus was onaudit performance for the most importantprojects in the region and key issues werediscussed with the attending projectmanagers from Eastern Europe. During theworkshop, findings and experiences gained

from other Tebodin offices were shared. Inthe interactive part of the workshop, theproject managers showcased their bestpractices. The participants had a chance todiscuss specific issues they are dealingwith and to receive advise from colleagueson the short- and long-term improvementsin their projects.

Safety seminar for industrial professionals

Together with House-Link, a constructionservices company, Tebodin organized aSafety seminar for industrial professionals.Around 30 clients and constructioncompanies from Hanoi attended theseminar. Tebodin’s Quality, Safety andHealth manager in Vietnam discussed themain topic ‘Overall safety solutions for

professional contractors of industrialprojects’. He shared his experience frommany construction sites and discussed theimportance of safety, standards of OHSAS18001, risk management and evaluation ofinvestments in safety. The seminar was wellreceived by the participants – satisfyingtheir safety needs and requirements.

Internal auditteams trained

The ILO celebrated World Day for Safetyand Health at Work on April 28, 2015 topromote the prevention of occupationalaccidents and diseases globally. At thesame time, Tebodin offices in the UnitedArab Emirates organized the one-weeksafety campaign ‘Focus on Hazards’. Bydefinition, a ‘hazard’ is anything that canpotentially cause harm. All offices andproject sites participated and clearobjectives were defined.

Prior to kick-off, project managers wereasked to identify their top 3 hazards specific

to their respective project. Supportingmaterials relating to the identified top ratedhazards, were developed and shared. Contractors on sites were also involved andcame up with new initiatives. Furthermore,surprise site visits were performed by themanagement and an open discussion forumwith office directors and seniormanagement staff was arranged so as toensure consultation and participation ofeveryone. Prominent client TRANSCO alsoorganized a safety week in the same periodfor all their contractors and they recognizedTebodin with an award for this initiative.

In the Netherlands, in 2014, Tebodin startedtraining internal auditors. The 17 trainedauditors, with a Lloyd’s Register certificate,performed 16 quality audits in small teamsthroughout 2015. Their findings, based on therisk-based audits, helped optimize variousdetails of the updated organization structureand business processes. The aim of improvingquality by identifying specific risks wasachieved by open interviews with colleagues.The auditors focused primarily on the possiblerisks in the execution of a process, project orprogram. Even the topic of wellbeing wasaddressed in one of the findings. Themanagement acted on the suggestedimprovements. In 2016, the audit teams willfocus on QOHSE in projects and the technicaldiscipline coordination.

Safety milestones Almarai encourages team at celebration150,000 safe man-hours without any LostTime Injury (LTI) were achieved for the salesdepot project of food company Almarai inBahrain. After working for 189 days, thismilestone was reached without anycompromise on safety. During thecelebration, certificates were awarded to 6 workers, who complied with the safetyrules and regulations without fail.

No injuries at Mondelez plantTebodin helped to achieve a safety milestonein the Czech Opava project for snack foodleader Mondelez, who constructed aproduction facility for Oreo biscuits. Despite

operating under pressure to meet the tighttime schedule, the site team managed toconclude the first year of constructionwithout any injury, thanks to extensive safetymeasures and the professional collaborationbetween Mondelez and Tebodin. The projectteam was awarded with the Tebodin SafetyAward 2015.

Gentherm project completed with zero LTITebodin worked on a new factory forGentherm in Vietnam, manufacturing heatedand cooled seats for premium Asianautomotive brands. The 17-strong teamcompleted the 600,000-hour project with zeroLTI. The team implemented BIM on thisproject, which has proven to be highlyeffective.

aQuaintance worked 9 years LTI freeOn October 2015, aQuaintance reached amilestone by working LTI free for 9 years in arow. Cofely, A.Hak and Tebodin are

cooperating in the company aQuaintance totake care of the engineering, procurement,construction and maintenance of all NAMonshore projects in the Netherlands. Afterhaving worked together for NAM for over 10 years in LOP vof, the companies signed a5-year contract as aQuaintance B.V. in 2012.

17.5 million safe man-hoursThe joint venture STS-Tebodin has reached amajor milestone by achieving 1 year LTI-freeacross the Engineering MaintenanceConstruction (EMC) contract for PDO. It is asignificant achievement: since the last LTI,STS-Tebodin has worked over 17.5 millionman-hours with 6,000 to 7,000 personnel atsite. This LTI-free achievement is due to theexcellent HSE focus by all parties involved inexecuting work on the EMC North contract,including the STS-Tebodin workforce, allsub-contractors, local communitycontractors, small and medium enterprisesand the various PDO teams.