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Social Media Marketing for Asphalt Companies 2014 Alabama Asphalt Pavement Conference T. Carter Ross, Vice President for Communications, National Asphalt Pavement Association, Lanham, Maryland

Social Media Marketing for Asphalt Companies

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2014 Alabama Asphalt Pavement Conference T. Carter Ross, Vice President for Communications, National Asphalt Pavement Association, Lanham, Maryland. Social Media Marketing for Asphalt Companies. What is Social Media?. Source: FredCavazza.net. - PowerPoint PPT Presentation

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Page 1: Social Media Marketing  for Asphalt Companies

Social Media Marketing for Asphalt Companies

2014 Alabama Asphalt Pavement ConferenceT. Carter Ross, Vice President for Communications,National Asphalt Pavement Association, Lanham, Maryland

Page 2: Social Media Marketing  for Asphalt Companies

What is Social Media?

Source: FredCavazza.net

Page 3: Social Media Marketing  for Asphalt Companies

What is Social Media?

Sources: Experian Marketing Services, 2013 Digital Marketer ReportNielsen, The Digital Consumer (2014)Statistic BrainFacebook Newsroom

26% of all time Americans spend online is spent onsocial networking sites. With smartphones, that number increases.

9 out of 10 online adults said they access social media monthly.And most of them (64%) access social media sites daily.

And about 3 of every 5 minutes spent on social media is spenton Facebook alone

… and those numbers are growing ...

Page 4: Social Media Marketing  for Asphalt Companies

Source: Three Ships Media,http://www.threeshipsmedia.com/social-media-and-donuts/

Page 5: Social Media Marketing  for Asphalt Companies

It’s About ConnectionsSocial Media is many channels ... used in different ways.

Social Media is a connection … people follow you for a reason.

Social Media is a form of permission marketing …don’t disappoint those who’ve let you into their digital lives.

Page 6: Social Media Marketing  for Asphalt Companies

It’s About Communicating

Page 7: Social Media Marketing  for Asphalt Companies

It’s About Networking

Page 8: Social Media Marketing  for Asphalt Companies
Page 9: Social Media Marketing  for Asphalt Companies

Make the CaseWhat’s does this mean for my company?

How will I use it interact with the public?

Who is going to manage it?

How will I gauge success?

Page 10: Social Media Marketing  for Asphalt Companies

You May AlreadyBe on Facebook

Page 11: Social Media Marketing  for Asphalt Companies

You May AlreadyBe on Facebook

Page 12: Social Media Marketing  for Asphalt Companies

Your Customers Are Social

Source: AASHTO Fourth Annual State DOT Social Media Survey (October 2013)

90% of DOTs Use Social MediaAs Do Many Other Public Agencies

Page 13: Social Media Marketing  for Asphalt Companies

Kids These Days

Source: Experian Marketing Services, 2013 Digital Marketer Report

Nearly 100% of MillennialsWell Over 90% of Gen XOver 80% of Baby Boomers

Use Social Media Monthly

Page 14: Social Media Marketing  for Asphalt Companies

Sketch Out a Plan

Page 15: Social Media Marketing  for Asphalt Companies

Putting It Into Action

Right People

Right Tools

Right Plan

Seems Pretty Simple

Page 16: Social Media Marketing  for Asphalt Companies

Social Media GuidelinesWho is Authorized to Post for the Company?

Company Information on Employee Accounts

Handling Criticism

Comic by Agent-X Comics, used under a Creative Commons license

Page 17: Social Media Marketing  for Asphalt Companies

Find Your VoiceDon’t Just Sell

40:40:20

Be Personable

Spend Time Listening

Photo by Amber N. Ambrose, used under a Creative Commons license

Page 18: Social Media Marketing  for Asphalt Companies

Is It Working?Goals & Expectations

Metrics

ROI

Source: Social Metrics,http://socialmetricspro.com/social-media/importance-of-social-media-measurement/2049/

Page 19: Social Media Marketing  for Asphalt Companies

What About Me?

Page 20: Social Media Marketing  for Asphalt Companies

Dos and Don’tsDo Know Where Social Media Fits in Your Business Plan

Do Have a Social Media Plan and Social Media Guidelines

Do Engage and Respond

Don’t Just Sell

Do Experiment

Don’t Leave It to Chance

Page 21: Social Media Marketing  for Asphalt Companies

Additional Resources

Asphalt Pavement Alliance:www.asphaltfacts.com/social-media

Page 22: Social Media Marketing  for Asphalt Companies

Questions & Answers

T. Carter [email protected]/AsphaltPavement@NAPAtweets