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Social Media 101: Twitter, LinkedIn & More Betsy Gill, Assistant Director Kelli Conkey, Program Assistant University Career Services

Social Media 101

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Social Media 101: Twitter, LinkedIn and more - presented by Northwestern UCS

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Page 1: Social Media 101

Social Media 101: Twitter, LinkedIn & More

Betsy Gill, Assistant Director

Kelli Conkey, Program Assistant

University Career Services

Page 2: Social Media 101

Agenda

• Welcome• Twitter• Hootsuite• LinkedIn• Pinterest• Q&A

Page 3: Social Media 101

Objectives

• Better understand the uses of social media platforms for personal and professional use– Learn how to effectively use Twitter – Gain more knowledge of the new and more

advanced uses and features of LinkedIn

• Introduce new social media platforms– Pinterest

Page 4: Social Media 101

Twitter

Page 5: Social Media 101

What is Twitter?

• Twitter is a social networking and microblogging service– Connect and communicate w/users in short, 140-character

messages– Build followers/following– Receive quick messages & updates from followers in live

news feed– Share your messages w/your followers

• Service boasts 100+ million active users

Page 6: Social Media 101

Who uses Twitter?

• Twitter users include– Experts– News outlets– Publications– Brands & businesses– Organizations– Schools– Celebrities– You, your friends, family & co-workers

Page 7: Social Media 101

What else can I do with Twitter?

• Develop a Twitter presence to– Connect w/friends, family, experts– Tweet about what you know– Retweet information – Tweet articles– Use #hashtags to make Tweets searchable – Say less with more

Page 8: Social Media 101

Where do I start?

• Get started– Sign up & choose a username (aka your handle)

• @NorthwesternUCS

– Upload a profile photo & develop a bio in 160 characters or less• UCS assists Northwestern students (undergraduate &

graduate) & alumni with their career development needs & coordinates with employers seeking talent

• Graduate Candidate @MedillIMC; Concentrations on Marketing Analysis, Interactive Marketing; More than 5-year Marketing Experience in China

– Include a link to your website or blog– Choose to make your profile public or private

Page 9: Social Media 101

Who do I follow & who follows me?

• Build your following and followers – Use the ‘friend finder,’ ‘browse categories’

and‘who to follow’ links (#Discover) to find and follow• Friends, family, experts, publications & more

– Leverage current followers’ follow lists as a guide– Expect certain users you follow to return the favor

• Especially if you know a user personally

– Create lists to organize your followers & news feeds

Page 10: Social Media 101

@northwesternucs is following…

• Click on “Following” or “Lists”

Page 11: Social Media 101

How do I Tweet?

• Start Tweeting– Compose messages (aka Tweets) in 140

characters or less • Share news articles, thoughts, advice

– Tweet photos, files or video • Twitpic, Tweetafile, TwitVid

– Engage in conversation using the @ symbol• @NorthwesternUCS: We’d love to see more career tips!

– Mention (@handle) companies or influencers when tweeting about topics relevant to them• MLK Career Fair today @NorrisCenter!

– Check @Connect for activity

– Use the search bar to find & follow• Friends, family, experts, publications & more

– Use the ‘who to follow’ link for more suggestions– Expect many of those you follow to return the

follow• Especially if you know a user personally

– Create lists to organize your followers & news feeds

Page 12: Social Media 101

How do I Tweet?

• Start Tweeting– Add a keyword (aka #hashtag) to Tweets to make

them searchable• MLK Fair today in @NorrisCenter! #Northwestern

– Retweet other users’ Tweets to share w/followers• Use Retweet button• Copy and paste Tweet into your Tweet box w/RT

preceding Tweet– RT @NorthwesternU: MLK Fair today in @NorrisCenter!

• Use MT if Tweet has been modified

– Shorten links w/bit.ly & track click-throughs– Use direct message to send a private message

• Can only use DM if there is a mutual connection

Page 13: Social Media 101

Search for Tweets using #Hashtags

#tweetmyjobs

#career

#employment

#greenjobs

#hire

#hireme

#hiring

#hr

#job

#internshippostings

#jobsearch

#recruiting

#____jobs (fill in the blank with your city or state)

Page 14: Social Media 101

Twitter Reminders

• Stay professional & Tweet appropriately– Don’t Tweet anything that you wouldn’t want your

colleagues, supervisors or NU students to see

• Don’t misrepresent yourself• Consider using Twitter to become an expert

in your field

Page 15: Social Media 101

Hootsuite

Page 16: Social Media 101

What is Hootsuite?

• Hootsuite is a communications dashboard that helps users manage multiple social media channels– Connect to Twitter, Facebook, LinkedIn,

Wordpress and other social networks

Page 17: Social Media 101

Who uses Hootsuite?

• Hootsuite users include– Frequent posters to social media

• Typically for brands, companies & organizations

Page 18: Social Media 101

What can I do with Hootsuite?

• Use Hootsuite to manage your social media channels– Distribute messages across multiple platforms– Schedule social media updates in advance– View multiple social media feeds simultaneously– Track results

• Upgrade to pro account for complete features

Page 19: Social Media 101

LinkedIn

Page 20: Social Media 101

LinkedIn in Review

• LinkedIn is the largest professional networking site– Boasts 150 million+ members

• Used to connect professionals w/colleagues, friends, experts– Exchange knowledge– Find experts– Explore opportunities– Create & participate in professional groups

Page 21: Social Media 101

LinkedIn in Review

• Basic LinkedIn features– Sign up for basic v. premium account

• Premium includes advanced search options, InMail

– Complete profile• Summary, skills, work experience

– Consider privacy settings• Can select “your connections only” or “you only” for

maximum privacy

– Join groups • Can be related to location, industry

– Add articles– Start/contribute to discussion topics – Send messages to members

Page 22: Social Media 101

LinkedIn in Review

• Basic LinkedIn features– Build Connections

• Search for friends, past co-workers, etc.• Used advanced search to find people outside of your

network• Request introductions via 1st-degree connections to

reach 2nd- or 3rd-degree connections

Page 23: Social Media 101

Advanced LinkedIn Features

• Advanced LinkedIn features– Network Statistics– Alumni Search– Improve Your Profile– Suggest a Profile Update – LinkedIn Apps– LinkedIn Answers– Group Statistics– Companies

• Search• Follow• Careers Tab

Page 24: Social Media 101

Advanced Features: Network Statistics

• Profile Profile Organizer Network Statistics– Learn information about your network’s region and industry

statistics

Page 25: Social Media 101

Advanced Features: Alumni Search

• Login linkedin.com/alumni – Search for alumni from your school by year

• Find their location, company & position

Page 26: Social Media 101

Advanced Features: Improve Your Profile

• Profile Improve Your Profile Button

Page 27: Social Media 101

Advanced Features: Suggest a Profile Update

• Connections Their Profile Suggest a Profile Update Button

Page 28: Social Media 101

Advanced Features: LinkedIn Apps

• More Get (More) Applications

Page 29: Social Media 101

Advanced Features: LinkedIn Apps

• Apps appear on your profile

• Share presentations, blog posts

Page 30: Social Media 101

Advanced Features: Participate in LinkedIn Answers

• Answer or ask questions

Page 31: Social Media 101

Advanced Features: Group Statistics

• Group More Group Statistics

Page 32: Social Media 101

Advanced Features: Search Companies

• Companies Search Companies

Page 33: Social Media 101

Advanced Features: Follow Companies

• Click “Follow Company” to receive information from company in your “Recent Updates”

Page 34: Social Media 101

Advanced Features: Follow Companies

• Comment on and like company updates

Page 35: Social Media 101

Advanced Features: Careers Tab - Companies

Page 36: Social Media 101

Advanced Features: Careers Tab - Companies

Other Ways to Connect

Page 37: Social Media 101

Pinterest

Page 38: Social Media 101

What is Pinterest?

• Pinterest is a virtual pinboard that allows users to share and organize photos– Sign up by invitation only

• Request invite from Pinterest (takes a while) or an existing user (access immediately)

• Connect using Twitter or Facebook account

• Boasts approx. 1.36 million users daily

Page 39: Social Media 101

Who uses Pinterest?

• Pinterest users include– Marketers– Schools– You, your friends, family, co-workers

• Audience skews female

Page 40: Social Media 101

What can I do with Pinterest?

• Create a Pinterest account to– Share and upload photos– Organize photos by subject– Search through & collect other users’ photos

Page 41: Social Media 101

How do I use Pinterest?

• Create an account via Twitter or Facebook– Provides opportunity to connect w/friends on

Twitter or Facebook• Depends on which platform you use when signing up

– Remember profile & pins are public

Page 42: Social Media 101

How do I use Pinterest?

• Curate visual content – Use search bar to find pins from other users

• Follow those you find interesting

– Repin, like or comment on pins– Upload photos from your computer– Download pinmarklet

• Pin photos directly from the web to your boards

– Organize pins onto boards

Page 43: Social Media 101

Pinterest Reminders

• Some concern re: pinning copyright content– Pinterest places copyright responsibility on users

• Terms of use: users acknowledge and agree that they are solely responsible for the content that they pin

– Most users pin and repin content that is not their own or that they do not have permission to pin

Page 44: Social Media 101

Pinterest Reminders

• Some concern re: pinning copyright content– Users encouraged to

• Pin their own material• Pin from original sources• Comment on posted material

– Pinterest now offers an option for website owners to disable pinning

Page 45: Social Media 101

Resources for Help with LinkedIn or Twitter

Resources for LinkedIn: •http://www.linkedintelligence.com/smart-ways-to-use-linkedin/•http://learn.linkedin.com/

Resources for Twitter: •http://mashable.com/•https://support.twitter.com/articles/166337-the-twitter-glossary•http://www.interactiveinsightsgroup.com/blog1/how-to-create-a-unique-twitter-background/•https://support.twitter.com/groups/31-twitter-basics/topics/104-welcome-to-twitter-support/articles/215585-twitter-101-how-should-i-get-started-using-twitter

Resources for Pinterest:•http://www.entrepreneur.com/article/222740

Page 46: Social Media 101

UCS on Social Media

Web www.northwestern.edu/careers

Facebook www.facebook.com/northwesternucs

Twitter http://twitter.com/northwesternucs

LinkedIn http://www.linkedin.com/groupRegistration?gid=1926036

Blog http://northwesternucs.wordpress.com

You Tube http://www.youtube.com/user/northwesternucs

Pinterest http://www.pinterest.com/northwesternucs

Page 47: Social Media 101

Questions?

• Is there anything we haven’t covered that you’d like to know more about?

Contact us:

Kelli Conkey: [email protected]

Betsy Gill: [email protected] w/Kelli on LinkedIn to view presentation

Page 48: Social Media 101

Social Media 101: Twitter, LinkedIn & More

Betsy Gill, Assistant Director

Kelli Conkey, Program Assistant

University Career Services