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SOCIAL ENTERTAINMENT
Chapter 7 Copyright © 2013 Pearson Education, Inc. publishing as Prentice Hall
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Chapter Objectives
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Describe the characteristics of social games and gamer segments
Explain how social media marketers use social games for branding and promotion
Discuss why social games are an effective marketing tool
Describe the characteristics of alternative reality games
Discuss the advantages and disadvantages of using alternative reality games as marketing tools
Social Games
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A social game is defined as a multiplayer, competitive, goal-oriented activity with defined rules of engagement and online connectivity among a community of players. Most social games include a few key elements: Leaderboards: a listing of the leaders in the game competition Achievement badges: symbols awarded to show game levels achieved
and shared to the community Friend (buddy) lists with chat: a list of contacts with whom one plays
and the ability to communicate within the game
Click here to learn more about Augmented Reality with this video from Adidas
Gamer Segments
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Traditionally, gamers have been categorized either as casual or hardcore. Casual games (played by casual players) require only a small
amount of time, are easy to learn and are readily available Core games (played by hardcore players) require a great time
investment, are highly immersive and demand advanced skill
Click here to check some social games that are all the rage
Gamer Segments
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Gaming is not limited to male teens, as once believed 67 percent of households play computer games 60 percent male overall 55 percent female for casual social games
How We Categorize Social Games
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Game design is built upon several layers, including platform, mode, milieu, and genre.
Platforms
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A platform refers to the hardware systems on which the game is played.
Mode and Milieu
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Mode refers to the way the game world is experienced.
Milieu describes the visual nature of the game such as science fiction, fantasy, horror, and retro.
Genres
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The genre of a game refers to the method of play. Popular genres include: Simulation games attempt to depict real-world
situations as accurately as possible. Action games are performative in that the player
chooses an action that the game then executes. Role-playing games (RPGs) are games in which the
players play a character role with the goal of completing some mission.
Strategy games are those that involve expert play to organize and value variables in the game system.
Game-Based Marketing
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In-game advertising is promotion within a game that another company develops and sells. Marketers can choose from among three general methods for in-game advertising. Display ads Static ads Dynamic ads
Click here to take a look at an in-game sponsorship with this white paper from IAB
Product Placement
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A product placement is the placement of a branded item in an entertainment property such as a television program, movie, or game.
Also includes: Screen placements Script placements Transactional advertising
Click here to explore this well-developed case study on Mafia Wars’ Public Enemies Week
Brand Integration
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In-game immersive advertising opportunities include interactive product placements, branded in-game experiences, and game integration between the game and the brand.
Advergames
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Advergaming
The game itself is a form of branded entertainment. It is designed by the brand to reflect the brand’s positioning
statement.Click here to take a look at Mini Map, a very famous social advergame
Why Do Games Work for Marketers?
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There are some key characteristics of games—in addition to cost and ease of targeting—that make this domain especially attractive to marketers going forward. Gamers are open to advertising content in games Brands benefit when they associate with a successful game Players identify with the brands their characters use, increasing brand
involvement Branding within a game’s story is an unobtrusive way to share a
brand’s core message Marketers can measure a game’s promotional value
Click here to learn in depth about the Lost Ring ARG sponsored by McDonald’s
Alternate Reality Games: A Transmedia Genre
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An alternate reality game (ARG) is “a cross-media genre of interactive fiction using multiple delivery and communications media, including television, radio, newspapers, Internet, email, SMS, telephone, voicemail, and postal service.”
Since ARGs involve two or more different media, they are also known as transmedia social games.
Characteristics of ARGs
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ARGs are based on a fictional story. ARGs are strategy/puzzle games. ARGS offer clues on multiple platforms. The story and characters are fictional, but the game space is not. Players collaborate to unravel the meanings of the clues offered but
they also compete to be the first to solve layers of the mystery. The story unfolds, but typically not in a linear fashion. ARGs are organic; the story may not unfold as initially conceived. Players rely on the Internet, and especially social communities
including forums, as the hub of communication. Players desire to share information with each other and for the story
to be followed by observers.
The Vocabulary of ARGs
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Puppet master: The authors, architects, and managers of the story and its scenarios and puzzles.
Curtain: The invisible line separating the players from the puppet masters.
Rabbit hole: The clue or site that initiates the game. Collective detective: A term that captures the notion of collaboration
among a team of geographically dispersed players who work together to flesh out the story.
Lurkers and rubberneckers: Lurkers follow the game but do not actively participate; rubberneckers participate in forums but do not actively play
Steganography: The tactic of hiding messages within another medium so that the message is undetectable for those who do not know to look for it.
Trail: A reference index of the game including relevant sites, puzzles, in-game characters, and other information.
The Marketing Value of ARGs
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The most successful ARGs in terms of participation are brand-sponsored.
The key is to ensure a high level of congruence between the game and the brand.
Many of the games do not identify the sponsor who is behind the effort.
Evaluating the Effectiveness of a Brand-Sponsored ARG
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ARG effectiveness measures are similar to those used for other social media approaches. Specifically: Number of active players Number of lurkers and rubberneckers Rate of player registration Number of player messages generated Traffic at sites affiliated with the ARG Number of forum postings Average play time Media impressions made through ARG generated
publicity