So what is Disaster Recovery

and Business Continuity?

A question regularly asked

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o Disaster Recovery – A reactive response

o Business Continuity – A Proactive management plan

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Business continuity isn’t simply the development of a continuity plan. It isn’t a one-off event. The process of business continuity has two principal objectives:

o to systematically and continuously identify and control the organisation’s exposure to risk

o to increase the readiness of the organisation to recover from ANY incident with the minimal impact on the business

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CAUSE AND EFFECTBasic Cause ConsequencesDenial of access Interrupted cash flowData loss Loss of imageLoss of staff Loss of market shareLoss of system function Costs of repairLack of information Cost of recoveryLoss of staff Lower moral Loss of profits

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16%13%

13%

13% 45%

Hardware Failure

Software Failure

Terrorism

Storms/Floods

Power/AirConditioning Failure

Causes of disaster:

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55%

15%

30%

HumanError/AccidentalDeliberate/Malicious

Natural

Caused by:

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Business Continuity - A Good Investment

o Superb handling of the Bishopsgate bombing, coupled with a watertight crisis media management program, resulted in their share price gaining value in the long-term aftermath of the terrible destruction.

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“The ultimate measure of fitness is the length of time it takes to recover”

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