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So What About the Bird Flu! A Pragmatist’s Guide to Business Continuity Planning in Tertiary Education ATEM Conference - Tauranga 4 July 2006 Peter Sherwin Director, Arahanga Associates Limited

So What About the Bird Flu! A Pragmatist’s Guide to Business Continuity Planning in Tertiary Education ATEM Conference - Tauranga 4 July 2006 Peter Sherwin

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Page 1: So What About the Bird Flu! A Pragmatist’s Guide to Business Continuity Planning in Tertiary Education ATEM Conference - Tauranga 4 July 2006 Peter Sherwin

So What About the Bird Flu!

A Pragmatist’s Guide to Business Continuity Planning in Tertiary

Education

ATEM Conference - Tauranga 4 July 2006

Peter SherwinDirector, Arahanga Associates Limited

Page 2: So What About the Bird Flu! A Pragmatist’s Guide to Business Continuity Planning in Tertiary Education ATEM Conference - Tauranga 4 July 2006 Peter Sherwin

What Do the Terms Mean and What’s the Difference?

DRP = a plan to get stuff going again

BCP = a plan to keep the business running while someone’s getting the stuff going again.

Can include IT and/or any other facet of the business

Page 3: So What About the Bird Flu! A Pragmatist’s Guide to Business Continuity Planning in Tertiary Education ATEM Conference - Tauranga 4 July 2006 Peter Sherwin

Why?

Because Audit NZ says so

Because standing beside the Fire Engine in the carpark at 2:00am is not an ideal place to be making decisions!

It is a Script,

Hopefully never a Screenplay!

Page 4: So What About the Bird Flu! A Pragmatist’s Guide to Business Continuity Planning in Tertiary Education ATEM Conference - Tauranga 4 July 2006 Peter Sherwin

What it Doesn’t Include

Natural Disaster, Pandemic or Civil Defence Emergency

Page 5: So What About the Bird Flu! A Pragmatist’s Guide to Business Continuity Planning in Tertiary Education ATEM Conference - Tauranga 4 July 2006 Peter Sherwin
Page 6: So What About the Bird Flu! A Pragmatist’s Guide to Business Continuity Planning in Tertiary Education ATEM Conference - Tauranga 4 July 2006 Peter Sherwin
Page 7: So What About the Bird Flu! A Pragmatist’s Guide to Business Continuity Planning in Tertiary Education ATEM Conference - Tauranga 4 July 2006 Peter Sherwin

What it Doesn’t Include

Natural Disaster, Epidemic or Civil Defence EmergencyIndustrial Action [However it should include other human resource issues e.g. unavailability of a staff group due to accident or disaster.]

Minor issues or detail [more detail = greater maintenance, less ownership, higher cost, etc]

Page 8: So What About the Bird Flu! A Pragmatist’s Guide to Business Continuity Planning in Tertiary Education ATEM Conference - Tauranga 4 July 2006 Peter Sherwin

Some General Principles

Keep it SimpleMaximum length – 50 pages!!

Page 9: So What About the Bird Flu! A Pragmatist’s Guide to Business Continuity Planning in Tertiary Education ATEM Conference - Tauranga 4 July 2006 Peter Sherwin

WE CAN MAKE THIS THING AS BIG AS AFRICA IF WE TRY

Page 10: So What About the Bird Flu! A Pragmatist’s Guide to Business Continuity Planning in Tertiary Education ATEM Conference - Tauranga 4 July 2006 Peter Sherwin

Some General Principles

Keep it SimpleMaximum length – 50 pages!! But it does need to be yours – you can’t borrow someone else’s.Rely on common senseNeed management commitmentNeed time to put it togetherDon’t ask for a major effort from staff [unless specialist info]Only issues that may result in business interruptionNot risk management but may identify some risks along the way

Page 11: So What About the Bird Flu! A Pragmatist’s Guide to Business Continuity Planning in Tertiary Education ATEM Conference - Tauranga 4 July 2006 Peter Sherwin

Process

PolicyBuild on existing processesMeet with each unit

Identify disasters/risks Estimate downtime thresh-hold Brainstorm continuity strategy

Identify potential barriers and addressIdentify/negotiate reciprocal arrangementsPull together documentAssign responsibility

Page 12: So What About the Bird Flu! A Pragmatist’s Guide to Business Continuity Planning in Tertiary Education ATEM Conference - Tauranga 4 July 2006 Peter Sherwin

Reciprocal Agreements

Forget the “My Patch, My Problem, I’ll Fix It” AttitudeOther ITPs, Schools, PTEsDefines the scope

May include staff

Nominated contact person – build the relationship nowDoesn’t oblige parties to carry redundant capacity$$$ principles to avoid opportunismOngoing but reconfirmed annually

Page 13: So What About the Bird Flu! A Pragmatist’s Guide to Business Continuity Planning in Tertiary Education ATEM Conference - Tauranga 4 July 2006 Peter Sherwin

Ongoing Reporting/Management/Maintenance

Who?How?How OftenTesting

Page 14: So What About the Bird Flu! A Pragmatist’s Guide to Business Continuity Planning in Tertiary Education ATEM Conference - Tauranga 4 July 2006 Peter Sherwin

The experts say that there is still a significant risk of avian flu becoming pandemicEstimated 40 % of NZ will get it, 2% deathsMost susceptible = healthy adultsLikely window of about 2 – 3 months

So What About the Bird Flu?

Page 15: So What About the Bird Flu! A Pragmatist’s Guide to Business Continuity Planning in Tertiary Education ATEM Conference - Tauranga 4 July 2006 Peter Sherwin

What Will the Likely Effect Be?

Movement control – mandatory closure We’re not an essential industry

Those who don’t contract the disease may well be looking after others who do.

Page 16: So What About the Bird Flu! A Pragmatist’s Guide to Business Continuity Planning in Tertiary Education ATEM Conference - Tauranga 4 July 2006 Peter Sherwin

What Should We Do?Plan now for a controlled shut-down of your organisation How will you do it? What resources and data need to be secure? Staff salaries Other accounts? The “catch-up” is likely to be a national issue

Educate your staff and students Keep well Vaccinations Good hygiene practices Store food and paracetamol

Page 17: So What About the Bird Flu! A Pragmatist’s Guide to Business Continuity Planning in Tertiary Education ATEM Conference - Tauranga 4 July 2006 Peter Sherwin

Many Thanks

Have a Safe Trip Home