SNECI Training Catalog 2015sneci.com/wp-content/uploads/SNECI-Training-Catalog-2015.pdf · Project Management Team accompanies you ... Siret 712 063 106 00025 - TVA FR 40 712 063

Accelerating performance internationally

TRAINING

CATALOG

2015

L’accélérateur de la performance à l’International 2

16, rue Rivay F - 92300 Levallois

Tél. : + 33 (0) 1 41 40 16 16 Fax : + 33 (0) 1 41 40 16 00 E-mail : [email protected]

S.A.S. au capital de 250 000 euros - R.C. Nanterre B 712 063 106

Siret 712 063 106 00025 - TVA FR 40 712 063 106 - Organisme de formation n° 11 92 18377 92

www.sneci.com

S N E C I :

I n t e r n a t i o n a l c o m m e r c i a l

d e v e l o p m e n t a n d i m p r o v e m e n t o f

i n d u s t r i a l p e r f o r m a n c e

8 S N E C I S e r v i c e s

Business Development

Strategy & Market Study

Distribution Partnership & M&A

Training & Coaching

Project Management

Quality Support Purchasing & Logistics

Accelerating performance internationally 3

www.sneci.com

S N E C I :

A G L O B A L S E R V I C E P R O V I D E R

Global industrial and commercial strategic consulting

company, specialized in the international development of

ISEs & SMEs in the high-tech and transportation industries

Strong roots in the automotive sector – an industry of

excellence

Offices in France, Germany, Slovakia, Korea, China, Russia

and India

Diverse talent - 13 nationalities, working with 34 countries

70 consultants, including 50 experts in the automotive

industry


Tel.: + 33 (0) 1 41 40 16 16 Fax: + 33 (0) 1 41 40 16 00 E-mail: [email protected]

S.A.S. with a capital of 250 000 euros - R.C. Nanterre B 712 063 106

Siret 712 063 106 00025 - VAT FR 40 712 063 106


Based on its deep sector knowledge and intensive relationships with all

major market players SNECI provides market entry or competitive analysis

in preparation to your Business Development activities with customized or

sector specific market studies on technology trends and market evolution.


With more than 62 years experience in business acquisition and offices in Western and Eastern Europe, China and Korea, SNECI opens doors for you

into new markets, to new customers or into new segments connecting you

to the right senior-level decision makers.

Distribution

Based on its extensive knowledge of the OES and aftermarket business

SNECI provides reliable distribution services applying its comprehensive

service portfolio from sourcing over quality to logistics services and its

access to worldwide product manufacturers.

Partnership & M&A

SNECI combines deep sector experience with extensive industry knowledge and cross-border relationships allowing us to provide you all-embracing consulting services and to find for your company the best fit.


www.sneci.com

C O M M E R C I A L D E V E L O P M E N T

S E R V I C E S




Siret 712 063 106 00025 - VAT FR 40 712 063 106

Project Management

Managing more than 50 international projects per year SNECI’s high-skilled

Project Management Team accompanies you throughout complete projects

or specific project stages while fully understanding customer expectations

in all project phases.

Training & Coaching

SNECI provides training and coaching strictly adapted to the automotive

industry in 13 different languages with local accredited trainers customized

to your expectations while taking into consideration your customer’s

requirements.

Quality Support

With more than 30 years experience in quality in automotive production and

more than 2000 hours of system and process audits and assessments

SNECI prepares and trains your teams to successfully pass audits and to

manage crisis situations.

Purchasing & Supply Chain

With a supplier base of more than 4.000 suppliers SNECI helps you to find

suppliers adapted to your needs and to obtain better purchasing conditions.

Our experienced international experts design first-class logistics solutions

for you and support you from logistics operations to daily administrative

tasks.


www.sneci.com

I N D U S T R I A L P E R F O R M A N C E

S E R V I C E S




Siret 712 063 106 00025 - VAT FR 40 712 063 106

L’accélérateur de la performance à l’International 6


Tél. : + 33 (0) 1 41 40 16 16 Fax : + 33 (0) 1 41 40 16 00 E-mail : [email protected]

S.A.S. au capital de 250 000 euros - R.C. Nanterre B 712 063 106

Siret 712 063 106 00025 - TVA FR 40 712 063 106 - Organisme de formation n° 11 92 18377 92

www.sneci.com

T R A I N I N G & C O A C H I N G



Distribution Partnership & M&A

Training & Coaching

Project Management

Quality Support Purchasing & Logistics

S N E C I R E F E R E N C E S

7 Accelerating performance internationally

More than 1 700 active people trained from more than 140 suppliers in 13

countries (France, Germany, Spain, Italy, Poland, Slovakia, Czech Republic,

Hungary, Slovenia, Croatia, Russia, China and Korea).

Training courses in 13 different languages (French, English, German,

Spanish, Italian, Portuguese, Czech, Slovak, Romanian, Mandarin,

Cantonese, Korean, Japanese).

On-site training in Western Europe, Eastern Europe and Asia, or in our

offices in France, Spain, Slovakia, China, Hong Kong or Korea.

Tier 1, who wish to train their teams and new employees, as well as Tier 2

and Tier 3 suppliers.

Satisfaction rate above 95 %.

Philosophy_____________________________________________________

An effective, pragmatic and experienced approach thanks to SNECI’s

flexibility. Each supplier has a particular history and specific needs.

SNECI, who has been working for more than 60 years with

international suppliers, understands this well.

This is why, before each of your training courses, our

consultants will call and send you a questionnaire

to define with you:

Your precise needs

Your objectives

Our consultants will define with you which training is the most suited to your

needs and will adapt, if necessary, our modules according to your

particular and personal expectations, because every customer is

unique.

Our modules contain a theoretical part based on the expectations of the

automotive industry and they also integrate, with concrete cases, the field

experience of our consultants.

Objectives_____________________________________________________

Optimize your performance and satisfaction with training actions and

practical advice, easy to implement.

Make you quickly autonomous in order to allow you to become an actor of

your performance.

Assist you with your international organizations and customers through our

global presence to deploy your training programs seamlessly.



Commitment_________________________________________________

To benefit from tested and operational methods based on the field

experience of our consultants.

Allow you to obtain effective results quickly.

Make you autonomous in your missions.

Provide a teaching team suited to your needs.

Ambition_____________________________________________________

To contribute to the efficiency of your organization by accompanying your

efforts in:

Improving the Customer - Supplier relationship.

Improving quality, to reach the requirements of different OEMs and Tiers 1.

Accelerating time to market.

Controlling risks (costs, quality, logistics).

Creating value and cutting costs.

Coaching_____________________________________________________

In addition to these training programs, we are at your disposal to carry out

specific and personalized coaching missions tailored to your needs. In this

context, we advise you to find the most appropriate accompanying formula

and thus ensure your success.

Competences_________________________________________________

All our trainers have more than ten years of experience in their domains.

Whatever your activity, our experts will know how to help you not only in

customer relationship, project management, and quality, but also in logistics

and Lean Manufacturing.




LIST OF TRAINING COURSES

KNOWLEDGE OF AUTOMOTIVE WORLD Code

• Knowledge of the world automotive market

(by zone) CM-1

• Win a new customer and gain his loyalty CM-2

• Automotive pass in 5 days CM-3

10

PROJECT MANAGEMENT Code

• Handle a customer account PP-1

• Manage an automotive project PP-2

• Efficient management of PSA Peugeot-Citroën projects PP-3

• Efficient management of Renault projects PP-4

• Specificities of Renault and PSA projects PP-5

• Project management and project manager leadership PP-6

• Answer to an RFQ PP-7

• Answer to PSA Peugeot-Citroën RFQ PP-8

• Answer to Renault RFQ PP-9

• APQP / PPAP training as part of the AQF PSA PP-10

NEW !

NEW !


LOGISTICS Code

• Global MMOG/LE Version 4 LO-1

• Audit MMOG/LE V4 LO-2

• EDI in the automotive industry LO-3

• Logistics management in the automotive industry LO-4

• Logistics management for PSA Peugeot-Citroën LO-5

• Logistics management for Renault LO-6

• Specificities of Renault and PSA logistics LO-7

• Logistics tools in PSA Peugeot-Citroën B2B portal LO-8

• Logistics tools in Renault supplier portal LO-9

• Supply Chain Management Seminar LO-10

QUALITY Code

• FMEA facilitation QE-1

• Layered Process Audit (LPA) QE-2

• Understanding and application of problems solving

methods QE-3

• Elaboration of quality assurance documents QE-4

• Internal auditor training ISO 9001 QE-5

• Internal auditor training ISO/TS 16949 QE-6


NEW !

NEW !

NEW !


CROSS-FUNCTIONAL ACTIVITIES Code

• Purchasing training for automotive OEM and

suppliers TR-1

• Train the Trainer TR-2

• Management of a company – training TR-3

• Introduction into Lean Manufacturing TR-4

•Optimization of workstations and improvement of

working conditions TR-5

• Flow Management in an industrial environment TR-6

• Leadership, assertiveness and personal impact TR-7

• Help and support for your international development TR-8

QUALITY Code

• Process auditor training QE-7

• Understanding ISO/TS 16949 QE-8

• Setting up a quality wall and associated indicators QE-9

• PSA/GM QSB+/NSA - audit preparation QE-10

• PSA/GM QIP audits (QSB+, NSA, PCPA) –

training QE-11

• Standards and LPA (Layered Process Audit) QE-12


NEW !

NEW !

NEW !

NEW !

NEW !

NEW !

KNOWLEDGE OF THE WORLD AUTOMOTIVE

MARKET (BY ZONE) CM-1


In half a day this training will allow you to understand specificities of one of 7

automotive regions: Western Europe, Eastern Europe, Russia, Japan, China,

South Korea, Latin America.

Objectives and Results:

Understand the environment and

current market context

Apprehend the challenges of OEMs

and suppliers in different regions

Structure company’s market

approach in different regions

Understand social and economic

context of these regions

Understand country’s culture and its

working culture

Target groups:

Newcomers to the automotive sector

Local managers who need a global

vision

Executives with responsibilities in

these countries or regions

Managers/Companies wishing to

tackle the automotive market

Requirements :

• No specific requirements

Phase 1: Global market overview

Phase 2: Focus on a concrete

region

Phase 3: Social and economic

data of the region

Phase 4: Regional forecast

Phase 5: Overview of major

vehicle manufacturers and

suppliers

Phase 6: Culture exploration

Phase 7: Analyses and

conclusion

The training is practice oriented

with case studies and mutual

sharing of information and

experiences.

Content and methodology of

training:

For more information: http://www.sneci.com/formations-sneci

+33 1 41 40 16 08

[email protected]

Your trainer:

• Training is conducted by a

professional of strategy and market

research in the automotive industry with

over 30 years of experience.

13

Dates for 2015: February 10, July 03, November 30

WIN A NEW CUSTOMER AND GAIN

HIS LOYALTY CM-2


The training is for professionals willing to better understand the automotive

industry, the different phases and control modes of projects as well as

corresponding requirements of manufacturers to their suppliers.

Target groups:

Strategy and General

Management

Sales Managers

Key Account Managers

Project Managers

Project team members

Supplier Quality Directors

Requirements :


Phase 1: Customer acquisition (market

study, SWOT, techniques and skills, OEM

portals, questionnaires, preparation of

customer audits, quality system).

Phase 2: Request for quotation (cost

analysis & price calculation, contractual

techniques, offer preparation, sales

conditions, customer account management,

negotiation skills).

Phase 3: Project management (project

milestones, design & validation of prototypes

, ISO/TS standards & customer

requirements).

Phase 4: Series production (problem

identification & resolution, best practices to

ensure constant quality and sufficient

capacity, implementation of Lean

Manufacturing & continuous improvement).

Based on case studies of different players in

the European automotive industry, this

training provides definitions of specific project

phases necessary for successful project

management at suppliers. The case studies

emanate from project phases of different

OEMs (VW, Audi, Toyota, BMW, GM, Ford,

Honda, Fiat, PSA Peugeot-Citroën, Renault,

Nissan,…).


training:


+33 1 41 40 16 08

[email protected]

Your trainer :


customer relations experts with

more than 20 years experience in

the automotive industry particularly

in business development, quality

and customer development.

Dates for 2015: April 01 – 02, October 06 – 07

14

Objectives and Results :

To be able to control your projects

efficiently following a robust

methodology

Implement the tools associated

with project management

Meet the expectations and

deliverables of your customers

Allow adaptation of your project

management to various existing

approaches

AUTOMOTIVE PASS IN 5 DAYS CM-3


In 5 days, you will discover the main aspects of the automotive industry:

geostrategic vision, projects, quality, logistics, purchasing, industrial and economic

performance.


Understand challenges and

environment of the automotive

industry

Comprehend situations to

manage and tools to use in the

automotive world

Structure own and company

approach according to sector

Understand and master the

necessary tools

Target groups:

Junior automotive professionals

Executives and local companies

wishing to globalize their activities

Managers in career development

Phase 1: Strategy:

• Overview of leading manufacturers and

suppliers

• Review of global strategies and their

implications

Phase 2: Project Management:

• Specificities of project management in

the automotive industry: main phases,

input data, deliverables and customer

expectations

Phase 3: Quality:

• Specificities and main tools of quality

management in the automotive industry.

Phase 4: Logistics:

• Importance of logistics and supply chain

management in the automotive industry,

transport management and specific

indicators

Phase 5: Industrial Performance:

• Importance, main elements and tools of

Lean permitting to identify areas of

improvement in your company

The training is practice oriented with real

cases studies and comprises mutual sharing

of information and experiences.


training:


+33 1 41 40 16 08

[email protected]

Date for 2015: June 15 – 19

15

Requirements :


Your trainer :

• Training is conducted by

professionals of each field

(strategy, market study, quality and

logistics) with more than 30 years

experience in the industry.

HANDLE A CUSTOMER ACCOUNT PP-1


Customer account management training is essential to those who wish to

optimize their long-term client relationship and to understand their strengths

and weaknesses with respect to clients and to the market in general.


Distinguish the different

phases of managing a

customer account

Exploit this knowledge

positively in your negotiations

Target groups:

Sales Directors

Sales Administration

Project Directors

Engineering Directors

All teams more or less

involved in sales activities

Requirements:

• Knowledge of the automotive

market

Phase 1: Customer management cycle

Phase 2: Innovation and product

knowledge

Phase 3: Product management and

costing strategy

Phase 4: Management of contractual

relationship

Phase 5: Negotiation: principles and

tools

Each stage of the training is driven by

SNECI’s pedagogical method.

Participants begin with a playing activity

to discover sales tactics. At the end of

this activity, each participant has

understood and acquired the concept.

Participants will apply the concept in the

context of their companies and profit from

exchanges with other participants. Our

method also leaves time for individual

reflection, allowing each participant to

develop an action plan to be executed

after the training.


training:


+33 1 41 40 16 08

[email protected]

Your trainer :

• Training is conducted by an

expert of the automotive

industry with more than 10

years work experience at

major car manufacturers.

Dates for 2015: March 2, June 22, November 6

16

MANAGE AN AUTOMOTIVE PROJECT PP-2


This training will help you to understand the different milestones of automotive

development projects, to understand the requirements of OEMs towards their

suppliers. It will help you to implement provisions and tools to successfully manage

your projects.


Be able to manage your projects

efficiently using a robust

methodology

Implement the tools necessary to

manage a project

Meet and fulfill the expectations

and deliverables of your clients

Allow the adaptation of your

project management methods to

other existing approaches

Target groups:

Project Directors

Project Managers

Project Team Members

Supplier Quality Managers

Industrialization Managers

Requirements :


Phase 1: Automotive context

Phase 2: Basics of project

management

Phase 3: Project phases (expression

of requirements, RFQ, product/process

design, industrialization, validations,

start of production, production)

Phase 4: Input data, tasks to

accomplish, and expected deliverables

for each phase

Phase 5: Comparison of different

procedures of principal manufacturers

Based on case studies of different

players in the European automotive

industry, this training provides definitions

of specific and necessary phases for

successful supplier project management.

The case studies emanate from project

milestones in place at different OEMs

(VW, Audi, Toyota, BMW, GM, Ford,

Honda, Fiat, PSA Peugeot-Citroën,

Renault, Nissan,…).


training:


+33 1 41 40 16 08

[email protected]

Your trainer :

• Training is conducted by a quality

expert with more than 20 years of

experience in the automotive

industry.

Dates for 2015: March 10 – 11, September 29 – 30

17

EFFICIENT MANAGEMENT OF PSA

PEUGEOT-CITROEN PROJECTS PP-3


Target groups:

Key Account Managers PSA

Peugeot-Citroën

Project Quality Managers

Project Director/Managers


Product/Process Project Team

Members

Quality Team Members

Phase 1: Overview of the AQF

approach and of the MRF PSA

Peugeot-Citroën

Phase 2: Preliminary phase –

expression of requirements and

supplier choice

Phase 3: Progressive product and

process qualification (Foqu@lis,

evaluations, audits)

Phase 4: Quality and Logistics

customer claim management

(Am@deus, Madig)

Phase 5: Change management

during serial life

This training is based on the

structure of the MRF of PSA

Peugeot-Citroën and participants

will delve into the use of the tool

proprietary to PSA.


training:


+33 1 41 40 16 08

[email protected]

Your trainer :

• Training is conducted by a PSA project

management expert having more than

20 years of work experience with this

OEM.

Dates for 2015: March 19 – 20, October 15 – 16

18

Requirements :

• Automotive market knowledge

• Knowledge of project management

This training is addressed to PSA Peugeot-Citroën suppliers or potential suppliers who

wish their teams to get to know and understand requirements of the PSA Group through

the MRF (Suppliers Relation Management) and who wish to know how to implement

methods and tools for successful projects with their customer.


Identify responsibilities between

supplier and vehicle manufacturer

Understand the 3 successive phases

of a project covering the entire product

lifecycle

Understand mandatory project

deliverables

Enable teams to effectively assess

process against requirements

PP-4


This training is addressed to Renault suppliers or potential suppliers who wish

their teams to get to know the methodology of Renault development projects,

to become familiar with supplier quality tools and who wish to know how to implement methods and tools for successful projects with their customer.


Understand the method of

project development from RFQ

phase to start of production

Implement monitoring and

support of future Renault projects

Target groups:

Key Account Managers Renault

Sales Directors

Project Directors/ Managers

Product/Process


Project Quality Managers

Quality Team Members

Phase 1: Overview of Renault

requirements (standards and

specifications)

Phase 2: ANPQP Methodology and

ISO/TS 16949

Phase 3: HCPP Process (Ranking of

Product Process Characteristics)

Phase 4: Change Management during

project and serial life

Phase 5: Access to tools through

Renault portal

The training module is designed to help

you understand the process and

methodology of product/process

development according to the

requirements specified by the Renault

Group. It covers expectations from phase

1 – selection and supplier choice, through

phase 5 – start of production and ramp-

up.

This training will also allow you to better

understand quality tools such as the

ASES audit and supplier evaluation tools

of the Renault Group.


training:


+33 1 41 40 16 08

[email protected]

Your trainer :

• Training is conducted by a Renault

project management expert having

more than 15 years of work

experience with this OEM.

Dates for 2015: April 13 – 14, September 7 – 8

EFFICIENT MANAGEMENT OF RENAULT

PROJECTS

19

Requirements :


• Knowledge of project

management

SPECIFICITIES OF RENAULT AND

PSA PROJECTS PP-5


This training is addressed to international suppliers working with French OEMs

(Renault & PSA). The training will let you understand the way of working of

French OEMs, their work and project management tools as well as B2B portals.


Understanding MRF and

ANPQP, their place within ISO/TS

16949 and working characteristics

of French automotive OEMs

Understanding of differences

between French, German and

American OEMs

Acquisition of working

techniques to solve quality

problems

Target groups:

Plant Managers

Quality Managers

Internal Auditors


Requirements :

• Basic knowledge of project

management in the automotive

sector

Phase 1: Main project phases and

customer expectations for each phase

Phase 2: Differences between

French, German and American OEMs,

differences between VDA and APQP.

Phase 3: Project Resource Planning

Phase 4: Reasons for absence of

PPAP/PSW procedure in PSA projects,

and for CPK calculation in Renault

projects

Phase 5: Transfer of responsibilities

from Project team to Production team

Phase 6: Quality management (PPM

level/non-quality costs)

The training is based on the large

SNECI work experience with foreign

suppliers delivering main French car

manufacturers.


training:


+33 1 41 40 16 08

[email protected]

Your trainer :


industrial project management,

expert for French car

manufacturers.

Dates for 2015: On Demand

20

PROJECT MANAGEMENT AND PROJECT

MANAGER LEADERSHIP PP-6


This training is for project team managers. It will help them to evolve their behavior

as Project Managers in order to increase efficiency of the project team by

increasing team performance and accountability and to create a relationship of

trust with project stakeholders.

Target groups:

Leaders, Managers

Project Directors/Managers

Project Buyers

Organize management of your projects:

Understand management mode and influence of

each player

Measure complexity of a project

Analyze project stakeholders and their influence

Implement your management strategy

Accompany change

Get to know yourself to develop your own

leadership qualities:

Awareness of your relational impact

Identify your strengths and areas for

development

Develop your leadership and assertiveness

Communicate efficiently in a situation of project

management:

Master the basics of efficient communication

Define a communication strategy

Build a highly productive project team:

Changing from a “group of individuals" to a

productive team

Give sense, encourage individual and collective

involvement

Conflict management and difficult

communication

The training is practice-oriented and customized to

personal needs. it alternates methodological training

and interaction between participants.

Content and methodology of training:


+33 1 41 40 16 08

[email protected]

Your trainer :


team management and

building expert.

Dates for 2015: May 4 – 5, November 9 – 10


Establish a systemic

evaluation matrix on the

project environment

Give a dimension of

excellence to the role of a

project leader

Expand trust and cohesion

within the project team

Accompany changes in

time management

Have keys to manage

conflicts inherent to project

management

21

Requirements :


ANSWER TO AN RFQ PP-7


This training will enable you to respond to a request for quotation from an

automotive OEM or supplier, to optimize your chances of success by the quality

of the written response to an RFQ and to enrich your commercial experience.


Understand characteristics of

an RFQ in the automotive

sector

Know how to organize your

business to respond

completely and timely to an

RFQ

Save time on your next RFQs

Have a tool box helping you

to win new business

Requirements :

• Experience in the automotive

industry

Phase 1: Definition of an RFQ

Phase 2: Necessary conditions to

receive an RFQ

Phase 3: Reception of an RFQ - Input

data and analysis

Phase 4: Preparation of offer

Phase 5: Answer to RFQ

Phase 6: Key success factors

Phase 7: Conclusion and Wrap up

During the training each participant is

placed in the situation of receiving an

RFQ package. Through concrete

examples, participants will understand

expectations of automotive customers.

Each participant will benefit from




develop an action plan to be executed

after the training and to enrich his

commercial know-how.


training:


+33 1 41 40 16 08

[email protected]

Your trainer :


Business Development Manager

with over 15 years of experience

in this field.

Dates for 2015: February 6, October 3

22

Target groups:

Sales Directors


Project Managers

Development Team Members

ANSWER TO PSA PEUGEOT-CITROEN RFQ PP-8


This training will enable you to answer to RFQs from PSA Peugeot-Citroën.

It will optimize your chances of success due to the quality of your documents

and enrich your business experience.




industry particularly from

PSA


business in order to prepare

an exhaustive and timely

answer



to win new business

Target groups:

Technical Department

Project Managers

Junior Sales, Sales

Engineers, Key Account

Managers



receive an RFQ from PSA Peugeot-

Citroën


data and analysis

Phase 4: Prepare the proposal:

mandatory documents




Each phase of the training is driven by

SNECI’s pedagogical method. During a

case study each participant will receive an



expectations of PSA Peugeot-Citroën and

will be able to properly structure the

response document. Participants will also

benefit from exchanges with other

participants. Our method also leaves time

for individual reflection, allowing each

participant to develop an action plan to be

implemented after the training and to

enrich commercial know-how.


training:


+33 1 41 40 16 08

[email protected]

Your trainer :


PSA Peugeot-Citroën project

management expert.


23

Requirements :


industry

ANSWER TO RENAULT RFQ PP-9



training:


+33 1 41 40 16 08

[email protected]

Dates for 2015: February 13, May 11

24

Requirements :

• Experience in the

automotive industry

This training will enable you to answer to RFQs from Renault. It will optimize

your chances of success due to the quality of your documents and enrich

your business experience.

Target groups:

Technical Department

Project Managers

Junior Sales, Sales

Engineers, Key Account

Managers




industry particularly from

Renault


business in order to prepare

an exhaustive and timely

answer



to win new business

Your trainer :


Renault project management

expert.



receive an RFQ from Renault


data and analysis

Phase 4: Prepare the proposal:

mandatory documents




Each phase of the training is driven by

SNECI’s pedagogical method. During a

case study each participant will receive an



expectations of Renault and will be able to

properly structure the response document.

Participants will also benefit from




develop an action plan to be implemented

after the training and to enrich commercial

know-how.

APQP/PPAP as part of the SQA PSA

PP-10

L’accélérateur de la performance à l’International

This training addresses suppliers or potential suppliers of the PSA Peugeot Citroën

group who wants their teams understand the requirements of the PSA Peugeot

Citroën group through the SRM (Supplier Relationship Management) and enable to

implement the provisions, methods and tools for successful projects with their clients.

Target groups:

Project Managers

Project Quality Managers Phase 1 : Training objectives,

detailed program and organizational

rules.

Phase 2 : The SQA framework

(Supplier Quality Assurance)

Phase 3 : Why PSA adopted APQP

& PPAP? Phase 4 : The 5 Phases of the PSA

APQP

Phase 5 : The APQP grid

Phase 6 : Suppliers consultation,

planning & defining the program

Phase 7: Product development

Phase 8 : Achievement of specific

tools

Phase 9 : Checking Product /

Process

Phase 10: Ramp-up Phase 11: Implementing the PCP

during the APQP & PPAP phase

Phase12 : Steering the rules of the

APQP Phase 13: Summary of the training

Phase 14 Examination

This training is based on the structure of

the SRM of PSA Peugeot-Citroën and

allows participants to detail the use of

manufacturer-specific tools of PSA


training:

For more information:

http://www.sneci.com/formations-sneci

+33 1 41 40 16 08

[email protected]

Your trainer :Training is conducted by a

PSA project management expert having

more than 20 years of work experience

with this OEM.


Identify responsibilities between

supplier and vehicle manufacturer

Understand the 3 successive phases

of a project covering the entire product

lifecycle

Understand mandatory project

deliverables


process against requirements

Requirements :


• Knowledge of project management

GLOBAL MMOG-LE VERSION 4 LO-1


This training is addressed to automotive suppliers who wish to unveil weak

points in their logistics organization, to continuously improve their logistics

standards, to significantly reduce their logistics costs and to fulfill customer

expectations (Ford, GM, Renault-Nissan, PSA Peugeot-Citroën, ...)

Target groups:

Plant Managers

Logistics Managers or

Coordinators/Logistics

Specialists/Warehouse and

Expedition Administrators

Quality System Engineers

Internal Auditors

Phase 1: Understanding of the latest

version of MMOG/LE V4

Phase 2: Achievement of “best logistics

practice” developed by OEMs and

leading Tier-1 suppliers

Phase 3: Review, introduction and

tracking of logistics KPIs that reflect

logistics strategy and vision of the

company

Phase 4: Ability to work with MMOG/LE

V4 Excel file (a complex logistics

evaluation tool recommended by

AIAG/ODETTE)

Phase 5: Improvement of sub-supplier

management both for series and new

projects

Phase 6: Improvement of internal and

external communication

(suppliers/customers)

Phase 7: Problem prevention vs.

problem resolution approach

Phase 8: Accentuation of criteria with

added value for customers

Phase 9: Knowledge of auditing and

self-audit rules

Phase 10: Understanding of customer

requirements regarding MMOG/LE


training:


+33 1 41 40 16 08

[email protected]

Dates for 2015: March 25 – 27, December 2 – 4

26

Requirements:

• Automotive experience

• Logistics knowledge

Your trainer :


Quality and Logistics expert

certified by GALIA with a rich

experience of Global MMOG/LE

audits.


Identify weak points and

continuously improve your

logistics standards

Significantly reduce logistics

costs

Integrate logistics department

and its staff members at the right

place within the organization

Fulfill requirements of OEM

customers

AUDIT MMOG/LE V4 LO-2


Audit according 4th version of Global MMOG/LE tool allowing

you to examine and identify weak points in the logistics

processes of your company with the objective to implement

continuous improvement.

Objectives: Define a continuous

improvement action plan

based on audit results

Prepare the self-

assessment document for

your customer (Ford, GM,

PSA, Renault, Volvo, …)

Implement continuous

improvement process

Requirements : • Knowledge of MMOG/LE

tool


training:


+33 1 41 40 16 08

[email protected]

Your trainer :

• The audit will be carried out

by an independent auditor

with more than 10 years

experience in the automotive

industry particularly in quality

and logistics.


27

Phase 1: Definition of scope and

objectives of the audit

Phase 2: Signature of Non-disclosure

agreement (optional)

Phase 3: Analysis of documentation

before audit (company structure, job

descriptions, plant layout, process flow

charts, …)

Phase 4: Plant visit prior to audit

Phase 5: Posting of invitation letters

including agenda of the audit

Phase 6: Audit

Phase 7: Ad hoc evaluation after audit

Phase 8: Action plan follow up (optional)

The auditor verifies «best practices» of the

automotive industry following MMOG/LE

version 4. Results of compliance or non-

compliance will be used as basis for an

action plan as part of continuous

improvement according to the PDCA cycle.

EDI IN THE AUTOMOTIVE INDUSTRY LO-3


This training will provide you with essential information about the Electronic

Data Interchange (EDI) system and allow you to plan EDI implementation with

your customers/suppliers/warehouses for new projects.


Become familiar with EDI

Understand the EDIFACT

norms

Be able to solve issues

with EDI on site

Target groups:

IT specialists

Purchasing specialists

(supplier logistics)

Customer logistics

specialists

Requirements : • Logistics experience in the

automotive industry

Phase 1: Electronic Data Interchange –

definitions, objectives, options

Phase 2: Types of EDI messages

Phase 3: EDI vs. WebEDI,

advantages/disadvantages

Phase 4: EDI architecture, technical

aspects

Phase 5: Various EDI standards –

ODETTE/GALIA, VDA, X12,...

Phase 6: EDIFACT norm ISO 9735:

• List of basic data

• List of additional data

• List of codes

• Rules of EDI message creation/

compilation

• Example of DELJIT D98B and related

documents

Phase 7: EDI problem resolution,

contingency plan (back-up)

EDI training clarifies technical and

economic aspects of successful EDI

systems and proposes solutions for

possible problems.


training:


+33 1 41 40 16 08

[email protected]

Dates for 2015: April 2 – 3, July 29 – 30

28

Your trainer :


quality and logistics expert.

LOGISTICS MANAGEMENT IN THE

AUTOMOTIVE INDUSTRY LO-4


Training is addressed to suppliers who want their teams to be able to implement

provisions, methods and tools in order to successfully manage the supply chain

with their customers.

Target groups:

Project Directors/Managers

Logistics Managers

Purchasing Managers

Members of Operational

Logistics Team

Any person wishing to acquire

competencies in the

implementation of logistics

processes (from planning to

realization)

Requirements : • No specific requirements

Phase 1: Importance of

logistics in the Supply Chain

Phase 2: Incoterms

Phase 3: Transport and

packaging

Phase 4: Warehousing

Phase 5: The EDI system

(Electronic Data Interchange)

Phase 6: Orders for delivery

Phase 7: Indicators

The training allows you to

understand and follow the

implementation of the logistics

process in a project (conception,

planning, implementation,

operational realization).

Content and methodology

of training:


+33 1 41 40 16 08

[email protected]

Your trainer :


logistics expert with more than 15

years of experience in this field.

Dates for 2015: March 4, June 26

29


Be able to plan and implement

the Supply Chain within a project in

accordance with OEM

requirements

In accordance with customer

requirements make logistics one of

the major axes of improvement

LOGISTICS MANAGEMENT FOR

PSA PEUGEOT-CITROEN LO-5


This training is addressed to suppliers or potential suppliers of PSA Peugeot-Citroën

who wish to know and understand PSA’s requirements concerning provisions, methods

and tools in order to successfully manage the supply chain with PSA.

Target groups:


Sales Directors, Key Account

Managers PSA Peugeot-Citroën

Logistics Managers

Member of Operational Logistics

Team


competencies in the



realization) with the PSA Group

Phase 1: Presentation of PSA Peugeot-

Citroën and its logistics

Phase 2: Logistics in the preliminary

phase

Phase 3: Logistics in the development

phase

Phase 4: Logistics in the series production

phase

Phase 5: General documents and

standards

Phase 6: PSA Peugeot-Citroën B2B portal

Phase 7: PLE (Electronic Logistics

Protocol).

Phase 8: Am@deus application

Phase 9: Neo Logistics application

Phase 10: SPEED application (Spare part

Partnership, Efficiency and Data exchange)

Phase 11: CORAIL – Supplier

Performance

Phase 12: Logistics failures

Phase 13: CORFOU application, DEMAT

Finance

The training is based on the structure of

PSA’s logistics manual and allows to follow

the implementation of the logistics process

at all project phases (design, planning,

implementation, operations).


training:


+33 1 41 40 16 08

[email protected]

Your trainer :

• Training is conducted by a PSA

logistics expert.

Dates for 2015: February 3, September 4


Know and understand concepts

and tools included in the new Manuel

Logistique PSA (MLP)

Know how to plan and implement

the supply chain in a project in

accordance with PSA Peugeot-

Citroën requirements

Master essential applications of the

PSA Peugeot-Citroën Group


logistics processes

30

Requirements :

• Knowledge in logistics

LOGISTICS MANAGEMENT FOR RENAULT LO-6


Phase 1: Presentation of Renault and

its Supply Chain policy

Phase 2: Supplier Logistics Guidebook

Phase 3: Renault B2B Portal

Phase 4: Transport - ELTA

Phase 5: EDI - Orders

Phase 6: Logistics documents –

Labels

Phase 7: ASN – Advances Ship Notice


Phase 9: IPPRFL / Service Rate

Phase 10: GQE – Incoming Quality

Management

Phase 11: PVS – Packaging Visibility

System

Phase 12: DCP – Capacity

Management

The training is based on the structure of

the Renault supplier logistics guidebook

and the Renault B2B portal. It allows you

to follow the implementation of the

logistics process at all project phases

(design, planning, implementation,

operations).


training:


+33 1 41 40 16 08

[email protected]

Your trainer :


Renault logistics expert.

Dates for 2015: March 30, October 12

31

Requirements :

• Knowledge in logistics

This training is addressed to suppliers or potential suppliers of the Renault Group who

wish to know and understand Renault’s requirements concerning provisions, methods

and tools in order to successfully manage the supply chain with Renault.

Target groups:



Managers Renault Group

Logistics Managers

Members of Operational Logistics

Team


competencies in the



realization) with the Renault

Group


Know and understand concepts

and tools included in the Renault

supplier portal

Know how to plan and implement

the supply chain in a project in

accordance with Renault

requirements

Master essential applications of

Renault

SPECIFICITIES OF RENAULT AND PSA

LOGISTICS LO-7


This training is addressed to international suppliers who wish to work with French

OEMs (Renault and PSA Peugeot-Citroën). It explains logistics processes from the

point of view of a Project Manager and how to solve logistics problems you may

experience before start of production.


Deal with logistics problems

(tasks, planning, communication)

Track KPIs (B2B Service

Rate, costs of logistics claims,

stock level)

Manage documentation for

each customer project

Decrease logistics costs

Target groups:

Plant Managers

Logistics

Managers/Coordinators

Project Managers

Internal Auditors

Requirements : • Knowledge in logistics

Phase 1: Position of logistics in the

automotive industry – why is logistics

often underestimated?

Phase 2: MRF/ANPQP and

customer expectations before SOP

Phase 3: Logistics requirements for

Renault/PSA project management

Phase 4: Problem solving for

international teams

Phase 5: Management of mass

production with Renault/PSA (orders/

forecasts, service rates, claims),

Phase 6: Stock optimization and

planning in order to meet customer

expectations

Phase 7: Spare parts and End of life

management

The training is based on SNECI’s long

time work experience with

international suppliers delivering

major French manufacturers.


training:


+33 1 41 40 16 08

[email protected]

Your trainer :


international logistics expert with

over 15 years of work

experience with French OEMs.


32

LOGISTICS TOOLS IN PSA PEUGEOT-

CITROEN B2B PORTAL LO-8


This training is addressed to suppliers or potential suppliers of PSA Peugeot-

Citroën who wish their teams to use all the logistics applications of the PSA

B2B Portal.

Phase 1: Presentation of PSA Peugeot-

Citroën and its logistics

Phase 2: The MRF and Supplier Logistics

Guidebook

Phase 3: PSA Peugeot-Citroën B2B portal

Phase 4: PLE (Electronic Logistics

Protocol)

Phase 5: Am@deus application – Logistics

failures

Phase 6: Neo Logistics application –

Service Rate Indicator

Phase 7: SPEED (Spare parts Partnership,

Efficiency and Data exchange) application

Phase 8: CORAIL – Supplier Performance

Phase 9: CORFOU application

Phase 10: DEMAT Purchasing, Finance,

and Logistics applications

Phase 11: COMTEC

The training is based on the structure of the

logistics guidebook of PSA Peugeot-Citroën

and the supplier Portal. It helps to know all

tools in the supplier portal and to meet

expectations of the OEM.


training:


+33 1 41 40 16 08

[email protected]

Dates for 2015: March 23, November 20


Know, understand and master

logistics tools of the PSA

Peugeot-Citroën Portal

Enable teams to effectively

assess logistics processes

Target groups:

Project Managers


Managers for PSA Peugeot-

Citroën

Logistics Managers


Logistics Team


competencies in the



realization) with the PSA

Peugeot-Citroën Group

33

Your trainer :

• Training is conducted by a PSA

logistics project manager.


LOGISTICS TOOLS IN RENAULT

SUPPLIER PORTAL LO-9


Phase 1: Supplier logistics guidebook

Phase 2: Renault B2B portal

Phase 3: Logistics flows

Phase 4: EDI – Expression of needs

Phase 5: ELTA application (transport)

Phase 6: Logistics documents – Labels

Phase 7: CINDI project

Phase 8: PVS application (packaging)

Phase 9: DCP application (capacity

monitoring)


Phase 11: IPPRFL – Service Rate

Phase 12: GQE application (incoming

quality management)

Phase 13: ALF application (aftermarket

supplier alert)

The training is based on structure of the

logistics guidebook of Renault and its

supplier portal. It will explain all tools in

the supplier portal and meet expectations

of the OEM.


training:


+33 1 41 40 16 08

[email protected]

Dates for 2015: February 12, June 24

34


Your trainer :


Renault logistics project

manager.

This training is addressed to suppliers or potential suppliers of Renault who

wish their teams to use all the logistics applications of the Renault B2B Portal.


Know, understand and master

logistics tools of Renault Portal

Enable teams to effectively

assess the logistics process

Target groups:

Project Managers


Managers for Renault

Logistics Managers


Logistics Team


competencies in the



realization) with the Renault

Group

SUPPLY CHAIN MANAGEMENT SEMINAR LO-10


This training comprises a broad overview of the automotive industry and covers

main elements of customer-supplier relationship. It will be essential to

companies wishing to conquer new customers in the automotive industry and to

establish a trustworthy relationship with them.


Identify trends in the

automotive industry, its major

players and their characteristics

Better know the potential of

your company

Answer to RFQs taking into

account various criteria

Meet customer requirements

concerning quality and timing

Have a "tool box" to win new

business

Target groups:

Project managers

Junior logistics managers

Analysts in the automotive

industry

Key account managers

Requirements : • Supply Chain knowledge

Phase 1: First steps towards new

customers

Phase 2: RFQ (Request for Quotation)

in the automotive industry and

preparation of response documents

Phase 3: Project phases

Phase 4: Project management in the

automotive industry and major milestones

Phase 5: Quality management and

certification standards

Phase 6: Negotiation techniques with

clients and partners

Phase 7: Concept and implementation

of Lean Manufacturing

Phase 8: Problem solving methods

The training is practice oriented and

covers different fields of supply chain

management in the automotive industry. It

is based on a pedagogical model of

SNECI and its long-term experience in

this sector.


training:


+33 1 41 40 16 08

[email protected]

Your trainer :

• Training is conducted by experts

in the areas of customer

relationship, quality and project

management.

Dates for 2015: May 26 – 27

35

FMEA FACILITATION QE-1


The purpose of this training is to familiarize you with FMEA tools and to help you

facilitate FMEA working groups.

Target groups:

Persons in charge of product

design or process, who have to

elaborate design, product

and/or process specifications:

Product/Process Managers

Customer Quality

Managers

Workshop

Managers/Methods

Engineers

Quality Project Engineers

Phase 1: Input data depending on FMEA analysis

type

Phase 2: Recap and lessons learned

Phase 3: Model range and functional analysis

Phase 4: Prioritization matrix of defects linked to

production

Phase 5: FMEA norms from OEMs and

associated requirements

Phase 6: Assessment of severity linked to

product/process design

Phase 7: Assessment of detection and necessary

monitoring

Phase 8: Assessment of appearance and

robustness of product/process validation

Phase 9: Assessment of risk priority level linked to

defect (product GxDxO)

Phase 10: Decision making rules and NPR

threshold associated with action plan to be

implemented

Phase 11: Rules of NPR assessment after actions

taken (pitfalls to avoid)

Phase 12: Efficiency verification and confirmation

of expected effects

Phase 13: Planning of different FMEAs over

project phases

The training helps you to better prepare your FMEA

by building a multidisciplinary project team working

with reliable data. It will help you understand the

weighting of severity of a default.



+33 1 41 40 16 08

[email protected]


Understand FMEA tools and

be able to facilitate working

groups

Implement a methodology

following FMEA

Direct and facilitate groups

working on the resolution of

failure

36

Requirements:

• Quality management

knowledge

Your trainer :


Quality expert with more than

20 years experience in the

automotive industry.

Dates for 2015: September 14 – 16

LAYERED PROCESS AUDIT (LPA) QE-2


This training will enable you to continuously improve processes at all levels

within your organization, to identify risks, to improve the quality of your

product and to minimize scrap, waste and customer complaints.


Understand LPA audit

methodology

Ability to run LPA audits and

establish robust action plans

Meet your customer

expectations

Implement the basis for

continuous improvement

Target groups:

Production (Production

Managers, Team Leaders)

Quality Engineers

Internal Auditors

All members of the quality

team

Phase 1: Layered Process Audit

role in context with other quality

assurance tools (control plan,

problem solving methods)

Phase 2: Efficient identification

of critical processes, their analysis

and definition of a robust action

plan

Phase 3: New standardization

tool within the company quality

system

Phase 4: Practical application of

knowledge acquired during

training, including audit simulation

Training has a theoretical basis for

the creation of robust multi-level

audits. It includes plans, forms,

definition of audit frequencies and

action plans. The practical part of

the training aims to develop, to

assimilate and to standardize

audits in the company (PDCA

cycle).


of training:


+33 1 41 40 16 08

[email protected]


37

Requirements :

• Quality management

knowledge

Your trainer :


Quality expert with more than

20 years of experience in

quality improvement in the


UNDERSTANDING AND APPLICATION OF

PROBLEM SOLVING METHODS QE-3


During the training you will learn and apply problem solving methodologies and

facilitate working groups within your company.

Target groups:

All persons involved in problem

solving or leading working groups in

this area:

Quality Managers

Customer Quality

Managers/Engineers

Workshop Managers

Engineering department

Project Quality

Managers/Engineers

Phase 1: Similarities between traffic accidents

and customer non-conformity

Phase 2: Processing logic 8D

Phase 3: Terminology associated with curative,

palliative, corrective, and preventive actions

Phase 4: Definition of problem in 4 phases

(defect definition compared to the reference, risk

evaluation, prevention of recurrence)

Phase 5: Countermeasures in 2 phases

(precautionary measures, identification)

Phase 6: Sorting/rework in 3 phases (sorting of

stock, rework of non-conform products,

identification)

Phase 7: Search for causes in 4 phases

(gathering of real facts, 5M brainstorming,

prioritization of potential causes, research of 5W

root causes)

Phase 8: Corrective actions in 3 phases

(definition of corrective actions 5M + 5W,

implementation, verification)

Phase 9: Measurement of effectiveness of

actions, verification of effectiveness

Phase 10: Recap

The training will allow you to understand the

problem solving process and methodology in the

automotive industry through concrete examples.

You will better understand the 5Ws, curative,

corrective and preventive actions as well as

cross-project aspects and best practices.


training:


+33 1 41 40 16 08

[email protected]



Understand problem solving

methods and tools used in the

automobile industry

Apply an adapted methodology to

search for causes and solve the

problem

Lead and facilitate working groups

in search of problem solving

Apply and present results in

review meetings

38

Requirements :

• Quality management knowledge

Your trainer :

• Training is conducted by a Quality


experience in quality improvement in

the automotive industry.

ELABORATION OF QUALITY

ASSURANCE DOCUMENTS (PPAP) QE-4


During the training you will learn the methods and acquire the knowledge

necessary to manage and implement certification process for production

parts.


Understand requirements of the

automobile industry concerning

validation and certification of

purchased parts

Be able to autonomously create a

certification document

Target groups:

Project Managers

Customer Quality

Managers/Engineers

Supplier Quality

Managers/Engineers


Project Quality

Managers/Engineers

Members of Operational Quality

Teams

Phase 1: Goals and

expectations concerning

certification document

Phase 2: Content and example

of a document

Phase 3: Specifics of certain

OEMs and suppliers

The training is mainly based on

the structure of a sample

document allowing to detail the

requirements of the automotive

industry and specifics of certain

OEMs.


of training:


+33 1 41 40 16 08

[email protected]


39

Requirements :

• Quality management knowledge

Your trainer :





INTERNAL AUDITOR TRAINING ISO 9001 QE-5


During the training you will understand and recognize why your company should be

equipped with a Quality Management System, how to certify it and which impact it

has in terms of responsibilities, resources and organization.

Target groups:

General Management

Quality Directors/Managers


Project Managers ISO 9001

Certification Phase 1: Overview of ISO 9001

standards

Phase 2: Internal audits according to

a process approach

Phase 3: Management of internal

audit programs

Phase 4: Audit phases and analysis

of ISO 9001 requirements

Phase 5: On-site audits

Phase 6: Writing of audit

conclusions

Phase 7: Presentation of audit

conclusions

Phase 8: Quiz and training results

Training will help you to understand

context, concept and requirements of

the ISO 9001 norm. You will be able to

run audits, identify strengths and

weaknesses of your company write

conclusions and action plans. The


reflection allowing each participant to

develop action plans to be

implemented after the training.


training:


+33 1 41 40 16 08

[email protected]

Dates for 2015: June 1 – 3


Understand process approach

Requirements of ISO 9001 and

localization within the processes

Understand process approach in the

framework of your company

Know how to identify and document

processes

Understand and implement ISO

9001 requirements within your

organization

Understand the mission of the

auditor and his impact on continuous

improvement of the system

Become familiar with the audit

questionnaire according to the V

approach and the CAPDo® logic

40

Requirements :

• Experience in quality management

Your trainer :

• The training is conducted by a Quality


experience in quality improvement in the


INTERNAL AUDITOR TRAINING ISO/TS 16949

QE-6


After this training you will be able to audit your company following ISO/TS

16949.


Audit your company and

processes according to ISO/TS

16949

Master audit techniques in order

to perform effective audits

Know which personal skills have

to be developed in order to become

a good auditor

Target groups:

Internal Quality Auditors


Quality System Managers

Requirements :

• Experience in quality

management


industry

• Basic knowledge of ISO/TS

16949

Phase 1: Reminder of ISO/TS 16949

requirements

Phase 2: Requirements of ISO/TS

16949 and ISO 19011 for internal

audits

Phase 3: Different types of internal

audits (system, production process,

product, stock ...)

Phase 4: Auditing following the

process approach

Phase 5: Review of main stages of

audit

Phase 6: Step 1 – Preparation and

planning of audit

Phase 7: Step 2 – Execution of audit

Phase 8: Step 3 – Writing of audit

report

Phase 9: Step 4 – Corrective actions

and audit follow up

Phase 10: Selection criteria and

evaluation of auditors

Based on dynamic pedagogics and

teamwork and with support of case

studies and audit simulations

participants will learn to conduct

audits.


training:


+33 1 41 40 16 08

[email protected]

Dates for 2015: September 23 – 25

41

Your trainer :





PROCESS AUDITOR TRAINING QE-7


This training will convey you a holistic overview of audits. It enables you to

learn and implement a structured approach and to organize and realize

production process audits.

Target groups:

Quality Managers

Industrialization/Production

Managers

Methods Managers


Project Supplier Quality Directors

Phase 1: Fundamentals:

- Objectives

- Preparation

- Execution

Phase 2: Analysis of process

audit matrix, practical examples

Phase 3: Assessment

Phase 4: Presentation and audit

report

Participants learn theoretical

principles of production process

audits and detailed analysis of the

typical audit matrix. This theoretical

study is followed by concrete

examples.


training:


+33 1 41 40 16 08

[email protected]

Dates for 2015: June 8 – 10

42


Understand the concepts and

conduct a production process audit

Build an audit grid using concrete

examples

Be able to plan and manage

internal production process audits

and/or supplier audits

Allow confirmed auditors to

effectively audit the production

process

Requirements :

• Experience in quality audits and

project management

Your trainer :


Director with more than 20 years of



UNDERSTANDING ISO/TS 16949 QE-8


Participants will have a clear vision of the ISO/TS 16949 norms,

understand requirements of the standard and internalize a process

approach.


Implement a management system

which complies with ISO/TS 16949

requirements

Apply ISO/TS 16949 requirements in

your area of expertise

Identify applicable requirements of

ISO/TS 16949 process by process

Target groups:


Quality System Managers

Internal Quality Auditors

Process Leaders

Project Quality Leaders

All persons involved in the

implementation of ISO / TS 16949

Requirements :

• Experience in the automotive industry

• Experience in quality management

Phase 1: Quality management

Phase 2: The 8 principles of

quality management and the 3

principles of ISO/TS 16949

Phase 3: Detailed review of

requirements of ISO/TS 16949

Phase 4: Project management

in compliance with ISO/TS 16949

Working together in sub-groups

participants learn the main

concepts of ISO/TS 16949, have

the opportunity to discuss and

learn new skills.

Through regular summaries key

points of the training are

highlighted.


of training:


+33 1 41 40 16 08

[email protected]

Dates for 2015: March 24, October 2

43

Your trainer :





SETTING UP A QUALITY WALL AND

ASSOCIATED INDICATORS QE-9


After the training participants will understand customer expectations concerning

protective measures. They will understand responsibilities for the

implementation and monitoring of the quality wall and its indicators.


Be able to install a quality wall

corresponding to customer

expectations

Have a methodology allowing to

monitor, and raise the quality wall

Lead and facilitate working groups

searching for actions in order to raise

the quality wall

Target groups:

Quality Managers

Production Managers

Project Quality

Managers/Engineers

All persons who represent the

customer and who must make

sure that products are delivered

according to specifications

Phase 1: Definition and operating

of a quality wall

Phase 2: Training and

authorization of personnel working

in the quality wall

Phase 3: Validation of first parts

inspected at the quality wall

Phase 4: Control instructions and

related documentation

Phase 5: Treatment of defective

parts

Phase 6: Identification of parts

having passed the quality wall

Phase 7: Reporting of results

observed at the quality wall

The training was designed allowing

you to understand the process of

implementation of a quality wall, the

elaboration of operating rules

related to the start of production,

client protective measures to be

installed and their operating mode,

documentation and analysis of

results that allow to act at the raise

of the quality wall.


training:


+33 1 41 40 16 08

[email protected]

Dates for 2015: March 5 – 6, October 13 – 14

44

Requirements :

• Experience in the automotive industry

•Experience in quality management

Your trainer :





PSA/GM QIP+/NSA

AUDIT PREPARATION QE-10


QIP+/NSA audit is inevitable if you wish to become part of the PSA Peugeot-

Citroën Group or GM Group Supplier panel.


Prepare your site for the

PSA/GM QSB+ audit

Improve your processes in

case of unsatisfactory results

Pass the NSA audits in

order to start working with

one of the customers

Better reply to customer

expectations

Requirements :

• Knowledge of the PSA/GM

QIP system

Phase 1: Definition of scope and

objectives of the audit

Phase 2: Signature of Non-disclosure

agreement (optional)

Phase 3: Analysis of documentation

before audit (Results of 1st QSB+ audit,

internal documentation)

Phase 4: Plant visit prior to audit

Phase 5: Posting of invitation letter

including agenda of audit

Phase 6: Audit

Phase 7: Ad hoc evaluation after audit

Phase 8: Send audit report

Phase 9: Action plan follow-up

There are two options for this assignment:

• Preventive approach before QSB+ audit

by PSA/GM in order to make sure that

processes are on the right level. Our

auditor will perform the QSB+ audit the

customer way and unveil non-conformities

• Reactive approach after an unsuccessful

audit by PSA/GM. The objective is to help

the supplier improve processes based on

the customer audit report.


training:


+33 1 41 40 16 08

[email protected]


45

Your trainer :


Quality director having a rich

work experience with PSA

Peugeot-Citroën Group.

Target groups:

Internal auditors

Quality System Experts

Directorate

PSA/GM QIP AUDITS (QSB+, NSA, PCPA)

TRAINING QE-11


This training is addressed to suppliers who wish to receive the QSB+ certification

from PSA Peugeot-Citroën/General Motors or prepare an auto-evaluation for

PSA SD Site / SQE GM.


Understand requirements

and criteria of QIP+ (Quality

and Industrial Performance),

PCPA, NSA audits

Understand general rules

of audits

Enrich your knowledge

with quality requirements in

the automotive sector

Phase 1: Use of QIP tool

Phase 2: Recommended best practices:

• Fast response process and tools

• Management of non-conform

products

• Implementation of verification

system, risk management

• Standardization & Training

• Layered Process Audit (LPA)

• Supply Chain Management

• Change management

• Maintenance

Phase 3: Practical application of acquired

knowledge with support of case studies

Phase 4: Possibility to perform internal

QSB+ audit

QIP (Quality and Industrial Performance) is a

kit of 3 audits performed by PSA and GM to

assess the supplier quality assurance level.

As a PSA partner our trainers will explain you

how to use the tool in a correct way and give

best practice ideas/examples on all audit

requirement/criteria.



+33 1 41 40 16 08

[email protected]


46

Requirements :

• Knowledge of QIP system

of PSA/GM

Target groups:

Internal auditors

Quality System Specialists

Directorate

Your trainer :


quality director having a rich

work experience with PSA

Peugeot-Citroën Group.

Standards and LPA (Layered Process Audit)

QE-12


This training is based on an exercise which will let you understand the interest of

operating with standards, the role of different players, the process of a standard

creation associated with the LPA.

Objectives and Results:

Understand the requirements

SMQCD (Security, Management,

Quality, Cost, Delay) and integrate

them to standards

Know how to run an LPA

Know how to optimize a

standard with respect to the job

position

Target groups:

Operators

Team Leaders

Supervisors

Workshops specialists

Management teams

• Phase 1: Introduction

• Phase 2: Fundamentals and definitions

• Phase 3: Process of standard creation

Difficulties

Specifics

• Phase 4: Practical implementation

• Phase 5: LPA

• Phase 6: Standard Optimization


training:


+33 1 41 40 16 08

[email protected]

Dates for 2015: Contact us

47

Your trainer:

• The training is held by a quality

specialist with over 20 years of

automotive experience

Requirements:


industry

PURCHASING TRAINING FOR

AUTOMOTIVE OEMs AND SUPPLIERS TR-1


The training is adapted to specificities of the automotive industry and is

addressed to automotive purchasing specialists who wish to optimize their

activity in the context of industry challenges.


Improve and deepen your

experiences in relation to industry

benchmarks

Challenge these practices in an

interactive and non-hierarchical

context

Define your axes of

improvement

Target groups:

General Management

Purchasing Directors/Managers

Project Managers

Buyers (all types of purchasing

in the automotive industry)

Phase 1: Purchasing strategy:

marketing and sourcing, make or

buy, strategies according to

market segmentation, difficulties

Phase 2: Supplier risks: nature

and level of risks, anticipation,

action and reaction

Phase 3: Negotiations with

suppliers

Phase 4: Emergency situations

and risks of supply disruption

Phase 5: Overall performance

costs: cost breakdown and

optimization

The training is based on

simulation exercises with case

studies allowing to tackle big

issues in the field of purchasing

today. Debriefings on individual

exercises are part of the training.


of training:


+33 1 41 40 16 08

[email protected]

Dates for 2015: March 12 – 13, November 4 – 5

Your trainer :


Purchasing expert having long

time experience at automotive

suppliers and manufacturers.

48

Requirements:

• Experience in Supply Chain

TRAIN THE TRAINER TR-2


The training is addressed to those who wish to learn how to prepare and

facilitate training sessions, how to let participants retain a maximum of

information in a limited timeframe and who wish to give the means to

participants to retain selected information.


Learn to facilitate and manage

training sessions

Understand needs of trainees

Use efficiently tools (Power

Point, paper board)

Avoid main pitfalls of

facilitation

Target groups:

Trainers

HR team members

All persons having information

to be retained by others:

management, instructors,

technicians

Requirements :


Phase 1: Customize trainings

according to trainees needs

Phase 2: Adapt contributions to

needs

Phase 3: Implement training

Phase 4: Effectively begin

training

Phase 5: Right use of methods

and materials

Phase 6: Manage difficult groups

Phase 7: Evaluate acquired

knowledge

Phase 8: Trainee follow up

During the training participants

simulate exercises and real case

studies. The number of participants

is limited. Participants can contact

the trainer during 3 months after

the training when applying

competencies acquired.


training:


+33 1 41 40 16 08

[email protected]

Dates for 2015: May 28 – 29, September 7 – 8

Your trainer :

• Training sessions are

conducted by a specialist in the

fields of education, training

creation, team-building and time-

management.

49

MANAGEMENT OF A COMPANY

TRAINING TR-3


This training teaches fundamental management knowledge in order to convey

to participants a clear view of financial management within a company.


Understand economic

mechanisms and functioning

of a company

Know how to analyze and

interpret main results in order

to implement corrective

actions

Target groups:

Project team members

Company department

managers

Buyers

All persons who deal with

corporate funds

Phase 1: Cost structure: major cost

items, variable costs, fixed costs,

calculation of break-even point, direct and

indirect costs, calculation of machine

hourly rates, labor costs, valuation of

other items with calculation rules

Phase 2: Cost breakdown of net costs

and monitoring

Phase 3: Budget and control

Phase 4: Profit and Loss statement, and

other company results to know

Phase 5: Financial analysis: balance

sheet, working capital, main financial and

economic ratios

Phase 6: Dashboard and economic

management

Phase 7: Business plan: concept and

main elements to understand

Training is based on concrete cases and

exercises conducted in each phase. One

case study shows the relation between

profit and loss statement, balance sheet

and liquidity position.


training:


+33 1 41 40 16 08

[email protected]

Dates for 2015: April 9 – 10, November 26 – 27

50

Requirements :


Your trainer :

• The training is conducted by

a business consultant

teaching financial

management at a business

school.

INTRODUCTION INTO

LEAN MANUFACTURING TR-4


Phase 1: Concept of Lean

Phase 2: Lean system, its history

and philosophy

Phase 3: Fundamental principals

of Lean

Phase 4: Basic tools: 5S, visual

management, standardization,

continuous improvement

The training relies on the

theoretical basis of Lean

Manufacturing and is enriched with

practical exercises allowing to

understand the way of thinking

Lean and to identify areas within

your company where Lean may

bring a real added value.


training:


+33 1 41 40 16 08

[email protected]

Dates for 2015: March 31, September 28

51

During the training you will learn importance and benefits of Lean Manufacturing

and how to implement it in your company in order to improve your industrial

performance.


Understand the Lean approach

and its main concepts

Understand roles of different Lean

Managers during implementation

Choose the right Lean tool and use

it at the right moment

Pitfalls to avoid while implementing

Lean

Be able to convince your teams of

the importance of Lean

Requirements :


Your trainer :

• Training is conducted by a Lean

Manufacturing expert having a large

experience in the implementation and

monitoring of Lean Manufacturing.

Target groups:

General Management

Production Managers

Methods Managers

All persons assigned as change or

improvement agents during the

introduction of Lean

OPTIMIZATION OF WORKSTATIONS &

IMPROVEMENT OF WORKING CONDITIONS TR-5


This hands-on training will allow you to deepen your knowledge in Lean

Manufacturing and in change management and to translate it into practice in

an industrial environment.


Understand functioning and

implementation methods of Lean

Manufacturing

Be able to implement Lean

tools in your industrial site

Requirements :

• Knowledge of Lean concept

Phase 1: Just-in-time

Phase 2: Jidoka

Phase 3: Field observation

Phase 4: Working conditions

Phase 5: Process analysis

Phase 6: Cycle time

Phase 7: Cycle time analysis

Phase 8: Adjustment of work

stations

Phase 9: Solutions

Phase 10: Reorganization of

work stations and their location

Training is conducted in an

industrial environment in a plant.

The analysis realized during the

training will provide the plant

manager with real improvement

opportunities.


of training:


+33 1 41 40 16 08

[email protected]


52

Your trainer :


Manufacturing expert having a

large experience in the

implementation and monitoring of

Lean Manufacturing.

Target groups:

General Management

Production Managers

Methods Managers

All persons assigned as

change or improvement agents in

during the introduction of Lean

FLOW MANAGEMENT IN AN

INDUSTRIAL ENVIRONMENT TR-6



Understand Lean methods

Be able to manage an action

plan based on MIFA results

Requirements :

• Knowledge in Logistics and

Lean Manufacturing

Phase 1: MIFA (Material

Information Flow Analysis) training

Phase 2: Physical and

administrative flow mapping

Phase 3: Identification of

improvement areas

Phase 4: End-state design of

optimized flow map

Phase 5: Elaboration of

implementation plan

The training is based practical

experiences of Lean

implementation. It consists of 3

days of intense on-site training and

1 day of coaching and follow-up by

the manager in charge of the

implementation of the action plan

the following 3 to 4 months

depending on the importance of

actions to be implemented.


training:

For more information : http://www.sneci.com/formations-sneci

+33 1 41 40 16 08

[email protected]


53

Your trainer :


Manufacturing expert having a

large experience in the

implementation and monitoring of

Lean Manufacturing.

Target groups:

General Management

Production Managers

Methods Managers

All persons assigned as

change or improvement agents

in during the introduction of Lean

This hands-on training will allow you to deepen your knowledge in Lean

Manufacturing and in change management and to translate it into practice in

an industrial environment. It will allow you to systematically assess the flows

and stocks of your company.

LEADERSHIP, ASSETIVENESS AND

PERSONAL IMPACT TR-7


This training is addressed to those who wish to assert their personality in order to be

more efficient, to learn how to release their power and potential to exert their influence

and strengthen their impact and interpersonal skills.


Be aware of your

personal profile and

resources

Identify techniques of

assertiveness

Discover assertiveness

as a lever to improve

performance and

leadership

Widen your influence and

power of persuasion with

practical and mobilizing

behavior

Target groups:

Leaders

Decision Maker s

Managers

Team Leaders

Requirements :


Phase 1: Better know yourself in order to be more

assertive in your professional environment:

•Discover the basic principles of leadership

•Understand the behavioral patterns and identify

the roots of your personality

•Identify your driving power for progress

• Phase 2: Develop your Emotional Intelligence:

•Identify key competences

•Better manage your emotions, increase your

professional efficiency, and strengthen your

leadership

Phase 3: Put into practice techniques of

assertiveness:

•Develop self-esteem, reinforce personal

efficiency

•Assertiveness, a method to gain confidence

•Assert yourself in difficult situations

Phase 4: Building personal vision:

•Define your vision and personal strategy

•Build an action plan

The method is based on group dynamics: 1 collective

session followed by 2 individual coaching sessions of

1 hour for each participant.

Training is very intensive. It alternates

methodological contributions and participant

interaction. It as aimed at personalized work, for

each participant, definition of specific objectives and

personal action plan



+33 1 41 40 16 08

[email protected]

Dates for 2015: May 18 – 20, November 16 – 18

54

Your trainer :

Training is conducted by

a team management and

team building expert

HELP AND SUPPORT FOR YOUR

INTERNATIONAL DEVELOPMENT TR-8


This training will give you a complete overview of a variety of support and

help your company can benefit from in the framework of

internationalization.


Know all supports for

international development

Know criteria necessary to

apply for these supports

Know major elements and

conditions to build an

application

Get guidance when applying

to those supports

Prepare a schedule for your

international development

Target groups:

General Management

Administrative and Financial

Direction

Requirements :


Phase 1: Presentation of

different helps and supports

available

Phase 2: Overview of criteria

necessary to apply to those

supports

Phase 3: Outline of building an

application file

Phase 4: Pitfalls to avoid and

tips to build a successful

document

Phase 5: Link your research for

supports to your international

development plan

Training is based on an

exhaustive list of available helps

and supports for international

development, followed by a

concrete analysis of those you

can apply to. It ends with an

exercise to anticipate how to link

the receipt of those helps to your

location abroad.


of training:


+33 1 41 40 16 08

[email protected]

Dates for 2015: March 3, November 12

Your trainer :


company director who has

established numerous foreign

subsidiaries.

55

Tel: + 33 (0) 1 41 40 16 08

France – Germany– Slovakia – Russia – India – China – Korea

www.sneci.com




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