Centile SA - Emerald Square – Bat B, rue Evariste Galois - 06410 Biot Sophia Antipolis - FRANCE Tel: +33 497 231 270 e mail: sales@centile.com www.centile.com

VoIP technology is becoming more reliable and more popularly accepted. Enterprises are attracted by the capital and ongoing cost savings associated with outsourcing their IP based voice

services to a trusted Service Provider while gaining the immediate benefits of new technologies.

ISTRA SP offers many advanced communication services over

traditional PBX services without dedicated equipments such as key systems or PBXs on site. Enterprises of all sizes (SMEs, large, multi-site) are looking for extensive calling features, broad support of devices (analog, IP and dual-mode), and

system self-management through web-based administration interfaces.

Easy to manage and feature rich, ISTRA SP is a proven SIP based carrier-grade VoIP Telephony service platform designed to meet Service Providers, ISPs, SaaS’ needs in delivering unified communication services to enterprises cost-effectively.

It provides the scalability, reliability and manageability to support hundreds of thousands of enterprise customers in a highly distributed and open architecture.

It has built-in capabilities for fixed-mobile convergence (FMC) and is compliant with IP Multimedia Subsystem (IMS) architecture recommendations.

FMC solves the nowadays convergence problems between mobile and fixed network. It empowers nomadic users to access in real-time the enterprise unified communications

services, including corporate directory presence, conferencing, messaging/chat, voice call continuity (VCC), and presence status.

Value proposition for Enterprises

� React quickly to market trends by benefiting from IP

Centrex versatility � Deploy your sales force efficiently by benefiting from IP

ubiquity � Cut off your OPEX with Hosted PBX services and Multi-site VPN � Wipe out your scalability concerns by getting rid of your PBX � Show-up as a professional with a high-quality telephony service � Soar-up your employees efficiency with services focused to your daily needs

� Outsource the risk/investment related to technology and innovation

Value proposition for Service Providers

� Lower customer churn by offering valuable PBX features

to the enterprise � Gain market share by deploying a scalable and reliable

solution � Increase ARPU by delivering vertical solutions focusing on the SME needs

� Maximize your RoI with a scalable pay-as-you-grow solution � Protect your investments with a future-proof solution � Simplify your OSS with a network-based service creation � Win customer loyalty focusing on their day-to-day needs

� Differentiate from competition with innovative offers � Maximize your footprint by developing a reseller and white-labeling business model

� Cut-off your OPEX with a vendor-agnostic solution � Reduce your TTM by adding new network-based plug-and-play applications

Value proposition for SaaS

� Re-enforce your business model by offering Voice as a

Service � Capitalize on your customer base promoting new valuable

offers � Generate new revenue streams by adding IP Telephony services

� Cut-off your OPEX with a virtualization-proof IP Telephony Service technology

� Shrink your customer churn by delivering integrated vertical applications

IP/PSTN/PLMN

SIP

SIP

PLMN IP

IP

ISTRA Travelers

Softphone

Wifi/GSM

phone

Multi-site Enterprise

Analog phone

PDA

PC

IP phone

Wifi/GSM phone

PDA

Analog phone Wifi/GSM

phone

Mono-site Enterprise

Softphone IP phone

Wifi/GSM phone

PC

Home workers

WiFi modem Softphone

SS7/PSTN

Centile SA - Emerald Square – Bat B, rue Evariste Galois - 06410 Biot Sophia Antipolis - FRANCE Tel: +33 497 231 270 e mail: sales@centile.com www.centile.com

Client applications

Centile embedded client applications are full featured interactive desktop applications complementing Centile solutions portfolio and enabling Service Providers to increase their ARPU and minimize their ROI period. Available in web or stand alone modes, these desktop

applications are the ideal end-users’ companion for a user friendly and efficient communication, enhancing productivity and customer satisfaction.

End-User Self-Care

CallPad© An interactive desktop interface leveraging the power of the PC and the

phone and allowing end-users to self-configure and manage their unified communication settings in a single interface (call control, voicemail,

forwarding rules, corporate and personal contacts, instant messaging).

VoicePad© A Windows-based proprietary softphone delivering SIP-based IP communications

and services for PC to phone, PC to PC, and phone to PC calls from anywhere in the world. Support G711, G723, G729 and GSM codecs.

SwitchBoard©

An interactive attendant console dedicated to receptionists allowing them

to have control over the whole enterprise communication. It also

empowers service providers to offer shared outsourced receptionist service to multi-enterprises.

WebCommunicator©

A web softphone delivering all the

VoicePad services without the need to

install a software on the PC.

Call Center (Agent and Supervisor)

ACD CallPad©

A user-friendly Call Center agent’ Console providing not only total control of phones’ communications but also a

robust array of Automatic Call Distribution (ACD) features (priority and call queuing, call recording, call handling

control).

ACD Console©

A call center’s Supervisor console enabling

the monitoring and management of agents’ inter-actions, ACD groups, call flows and reporting activities.

Computer Telephony Integration (CTI)

TAPI Connector© An interface enabling end-users

to click and call a contact from any systems that support TAPI i.e. Microsoft Outlook, CRM…

without dialing the telephone number on the phone.

C2CFE© A program enabling

end-users to click and call a phone number located in any

applications (email signature, outlook contacts, CRM, web site, windows applications such as Word, Excel, PowerPoint….).