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SMART METER TEXAS Status Update June 3, 2010

SMART METER TEXAS Status Update June 3, 2010. AGENDA Release 1 Smart Meter Texas Online Portal Update – SMT Solution Update – Registration Statistics

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Page 1: SMART METER TEXAS Status Update June 3, 2010. AGENDA Release 1 Smart Meter Texas Online Portal Update – SMT Solution Update – Registration Statistics

SMART METERTEXAS

Status Update

June 3, 2010

Page 2: SMART METER TEXAS Status Update June 3, 2010. AGENDA Release 1 Smart Meter Texas Online Portal Update – SMT Solution Update – Registration Statistics

AGENDA

• Release 1 Smart Meter Texas Online Portal Update

– SMT Solution Update

– Registration Statistics

– Help Desk Statistics

• REP Smart Meter Texas FTPS and API Integration

– Process

– Status

• Summer And Fall Releases

• Upcoming Events Information

• Open Floor Discussion and Additional Questions2

Page 3: SMART METER TEXAS Status Update June 3, 2010. AGENDA Release 1 Smart Meter Texas Online Portal Update – SMT Solution Update – Registration Statistics

Smart Meter Texas Release 1 Update

1. Points of Reference:• Data Repository, FTPS, and APIs Live on January 31, 2010• ‘Go Live” launch of the Smart Meter Texas Online Portal on March 15, 2010.

2. AEP is now integrated and live with LSE 15 minute interval data to Smart Meter Texas.

3. The personal service assisted registration process is still available for interested REPs. Contact Jenina Smith at [email protected] to obtain a registration packet with all the registration details. Self service registration will be implemented this summer.

4. The Advanced Metering Implementation Team and the Smart Meter Texas team conducted work sessions in Austin and defined the scope and design of functionality for a summer 2010 release of Smart Meter Texas. The summer release is now completing development, continuing vendor system testing and beginning some TDSP UAT testing next week.

5. The Advanced Metering Implementation Team and the Smart Meter Texas team are continuing work sessions in Austin to define the scope and design of functionality for a Fall 2010 release of Smart Meter Texas. These design work sessions are scheduled on the PUCT calendar and go through September 22 this year.

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Page 4: SMART METER TEXAS Status Update June 3, 2010. AGENDA Release 1 Smart Meter Texas Online Portal Update – SMT Solution Update – Registration Statistics

Release 1 Smart Meter Texas Online Portal Update

• Release 1 Statistics (after 80 days)

– 1,122,909 AMS meters

• Oncor - 869,293

• CenterPoint – 237,035

• AEP - 16,581

– 2206 residential users have created accounts

– 28 REP entities created and registered successfully on SMT portal

– 320 REP users created

– 22 NRC (Commercial) entities created

– 4 TDSP entities created and registered successfully on SMT portal

– 69 TDSP users created

– 80 HAN devices successfully provisioned

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Page 5: SMART METER TEXAS Status Update June 3, 2010. AGENDA Release 1 Smart Meter Texas Online Portal Update – SMT Solution Update – Registration Statistics

Release 1 Smart Meter Texas Online Portal Update

Key Points:

Meter not found continues as call leader, but it is steadily decreasing

Temp password failure errors are decreasing

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Count Issues Reported / Questions Resolution

15 Meter not found Referred to REP to determine when meter was installed, Advised of testing and acceptance process

9 Information - General Answered general questions such as user did not know how to find ESIID, etc.

2 Registration error- Email/BrowserReceiving error 500 when attempting to register, customer was using Mozilla, advised to try Internet Explorer instead

6 Registration assistance Walked user through registration process

5 Temp password not working Temp password was entered incorrectly

2Password user name or password invalid

Forgotten user names or incorrectly typed passwords

4 Invalid request error Received invalid request error when attempting to register

4 Usage data questions Answered usage data questions, e.g., how to access data, why isn't data realtime?, etc.

0 Password reset Walked through password reset process

0 Not receiving initial temp password Walked through password reset process

0 User name already exists Informed customer they would need to use another user ID

0 REP Registration packet request Walked REP through request process

0 Web site down Assigned to Portal Support queue for resolution

0 HAN provisioning Assigned to Portal Support queue for resolution

47 Reporting Period: 5/25/2010 - 5/31/2010

Smart Meter TexasHelp Desk - Request Types

Period: 5/25 - 5/31/2010 Week MTDTotal Calls 58 307Total Tickets 47 250User Types

TDSP 0 2REP 2 10Residential 44 231Non-Residential 1 7

Ticket TypesMeter Not Found 15 96Web Site Access Issues 13 68Information 9 41Registration 6 22Password Reset 0 0Usage Reports 4 23

Smart Meter Texas

Page 6: SMART METER TEXAS Status Update June 3, 2010. AGENDA Release 1 Smart Meter Texas Online Portal Update – SMT Solution Update – Registration Statistics

REP SMT FTPS and API Integration Process

• One-on-one SMT Integration Process– Contact Jenina for insertion into process flow

– Provide Jenina with requested information [email protected]

– SMT FTPS integration process central point of contact that will work with you will be Bret Simon [email protected]

– Will receive one-on-one assistance, emails, calls, Q and A and private FTPS integration session scheduling to meet your personal schedule

• Please note that the goal set and agreed to by AMIT is to migrate all REPs from the individual TDSP FTP sites onto the Smart Meter Texas FTPS site by end of May.

• Note due to the recent influx of interest by REPs to integrate to the SMT FTPS site that are not currently integrated. The date for removal of TDSP 15 minute interval data from the TDSP FTP sites has been temporarily extended . Please contact your TDSPs with needed extension time period.

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Page 7: SMART METER TEXAS Status Update June 3, 2010. AGENDA Release 1 Smart Meter Texas Online Portal Update – SMT Solution Update – Registration Statistics

Current Status of REP Integration Process

• 49 REP accounts successfully created in SMT production FTPS

• 57 REPS successfully integrated into SMT testing FTPS

• 63 REPS at some stage of FTPS integration process– TDSP FTP site to shut-down soon

• API integration process – 3 REPS completely integrated with testing API environment– 3 REPS in process of testing API integration – 7 more REPS showing interest in API interface

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Page 8: SMART METER TEXAS Status Update June 3, 2010. AGENDA Release 1 Smart Meter Texas Online Portal Update – SMT Solution Update – Registration Statistics

Summer and Fall Release FunctionalityRedistributed

• On May 25th in the AMIT meeting in Austin it was agreed that the Summer and

Fall release functionality will be redistributed

• Redistribution was based on the following:

– Design was complete and ready for summer

– Or vice versa the design is more complex and still in process so it must wait for fall

– Development can be completed in time for Summer release

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Page 9: SMART METER TEXAS Status Update June 3, 2010. AGENDA Release 1 Smart Meter Texas Online Portal Update – SMT Solution Update – Registration Statistics

Fall Design Approach

• Late July upon request one on one requirements design workshops with REPs

to understand individual requirements to ensure that Fall baseline framework

for HAN and third parties as well as other functionality will support future

needs.

• August – September AMIT Fall functionality requirements and design sessions.

• August – September parallel AMIT HAN functionality design discussions as

appropriate to support Fall third party and other functions.

• Late July – September Market change request review, design, approval

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Page 10: SMART METER TEXAS Status Update June 3, 2010. AGENDA Release 1 Smart Meter Texas Online Portal Update – SMT Solution Update – Registration Statistics

Summer Release Functionality

• Implementation of self service registration for NRC (commercial) and REPs

• Capability to view meter attributes and meter capabilities

• Capability to view premise attributes

• Ability to retrieve monthly billed usage data

• Capability for customers to provisioning and de-provisioning HAN devices

• Ability for customers to view HAN device details and device history

• Provide automated reporting of Smart Meter Texas portal statistics i.e.. User counts,

entity counts, HAN device counts, etc..

• Capability for re-branding Smart Meter Texas portal for REPs

• Provide support for regulatory user and regulatory admin roles

• Provide support for supplemental parties (i.e. friends or family members)

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Page 11: SMART METER TEXAS Status Update June 3, 2010. AGENDA Release 1 Smart Meter Texas Online Portal Update – SMT Solution Update – Registration Statistics

Fall Release Functionality

• Provide support for 3rd party user and 3rd party admin roles

• Ability to request on-demand meter reads and poll for power status

• Ability to subscribe and receive meter event notifications for outage and

restoration.

• Ability to subscribe and receive portal events

• Change requests from the Market

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Page 12: SMART METER TEXAS Status Update June 3, 2010. AGENDA Release 1 Smart Meter Texas Online Portal Update – SMT Solution Update – Registration Statistics

Up Coming Events

• Bi-Weekly Smart Meter Texas Status Meetings on Thursdays– June 17, 2010

– July 1, 2010

– July 15, 2010

– July 29, 2010

• Through June REP Personal Service Registration to SMT Portal User Interface. Summer Release will Provide REP Self Service Registration.

• Summer Release of Functionality for SMT by Mid August

• Fall Release of Functionality for SMT

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Page 13: SMART METER TEXAS Status Update June 3, 2010. AGENDA Release 1 Smart Meter Texas Online Portal Update – SMT Solution Update – Registration Statistics

Open Floor

Discussion and Questions

Open Forum

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Page 14: SMART METER TEXAS Status Update June 3, 2010. AGENDA Release 1 Smart Meter Texas Online Portal Update – SMT Solution Update – Registration Statistics

Thank You For The Opportunity To Discuss