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‘SMART LOGISTICS’ is a techno-commercial magazine aimed at providing smart solutions for the logistics companies to spearhead the growth momentum. An eclectic mix of business insights, technological developments and growth opportunities, this monthly magazine is a ready-reckoner for news, views, growth opportunities in logistics industry.
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JUNE 2012 • SMART LOGISTICS • 5
VIEWPOINT
TURNING ADVERSITY INTO OPPORTUNITY
Archana [email protected]
THE crucial shower of adversity should not make us cynical, but wise! A piece of wisdom having the power to turn adversity into opportunity. Incidentally, it has a similar impact on our sector as well… and why not? It’s the people who make companies and companies do business and business & companies form a sector.
Logistics is healthier than the economy on which it depends, and has learned the lessons of the crisis well. It still faces economic, capacity and supply chain risks, but has renewed energy in tackling them. Caution appears to have pushed the sector towards renewed interest in industry collaboration and efficiency. From redesigning inbound networks through new fuel-saving techniques, and from pooled IT to sharing backloads for vehicle distribution, there is evidence that the logistics sector has indeed learned the lessons of the crisis.
With the cautious business environment prevailing globally across sectors, logistics, known to reflect the manufacturing sector given its positioning in the value chain, has shown growth. As per industry experts, the logistics sector has been witnessing a steady growth of 18–20% and the combined worth of the sector, as projected, is likely to touch more than `6,000 crore by 2015. This fast growth comes at a time when the Indian economy is grappling with the slowdown, with the index of industrial production growing by only 2.8% in 2011–12 as against 8.2% in 2010–11.
So what’s happening here? To simplify the complex, it could be said that manufacturers’ caution is logisticians gain! Indian logistics firms grew by over 25% in the fiscal year 2011–12 led by the large scale outsourcing of logistics services by the manufacturing and services sector and the steady rise in rural consumption. And this has had a positive impact on logistics players in more ways than one. As more and more companies are looking to outsource services, logistics companies are also realising the importance of cost-effective measures and value-added services, which are helping them grow.
There have been many avenues from where the logistics sector has been benefitting. E-commerce, pharma, auto industry and consumer demand from tier II and tier III cities have been good. It is no coincidence then that the June edition of Smart Logistics should yet again play the role of an enabler and present opportunities for everybody to take advantage.
While we go about doing our work cheerily, an intense global debate involving logistics experts, on whether ‘these are the most challenging supply chain times ever’, is catching everybody’s attention lately. From naysayers to fence sitters to perpetual optimists, everybody has a point of view in this discussion. One wonders at the relevance of this discussion. With the level of globalisation, which continues to rise; this almost, by definition, makes the supply chain more challenging and complex each year, among other factors.
Nevertheless, supply chains do grow more complex every year, because of the fact that almost every company is getting more global, which is one of the reasons, if not the only reason. Then again, companies are trying to optimise their supply chain performance, while, at the same time, increasing their focus on risk management year-over-year. This adds complexity, with risk—a new dimension that is clearly growing in importance. But while there is no clear concluding remark to this discussion, the faith that the crucial shower of adversity should not make us cynical, but wise, is a good rope of hope to hang on to!
VOL. 03, NO. 03 JUNE 2012CONTENTSPOLICIES & REGULATIONS
Land Management At Major PortsOptimising Potential 48
TIPS & TRICKSTight Capacity Market7 Steps To Ensure Smooth Sailing 56EVENT REPORT
India Warehousing Show 2012A Comprehensive Package For The Logistics Fraternity 59
IN CONVERSATION WITH‘Our Business Model Will Help Our Customers Become Supply Chain Leaders’ Jeff Baum, Senior VP – International APAC, Manhattan Associates
18
FMCGLogistics For Dairy Products A Milky Way 33
SPECIAL FOCUS: AUTOMOTIVE LOGISTICS
Investments in Auto LogisticsTracking The Transportation Trends 22
20Hybrid Control Approach Achieving The Right Blend
Operational USPsIntegrating Into Core Manufacturing 24DHL Global ForwardingProviding Compartmentalised Solutions To Niche Problems 25Auto Companies-LSPsRelationship Status: Committed 26Futuristic TrendsGearing Up For Milestone 2020 28Transportation InnovationsDesigning Future Freight Carriers 31
RETAILHandling High-value Fashion GoodsAvoiding Faux Pas 35SHIPPING
Pharma LogisticsPrescription For Success & Smooth Sailing 37
STRATEGYJust-in-time PerformanceCreating A Credible Company-customer Relationship 50Supply Chain Cost MitigationMinimising Losses, Enhancing Profi tability 52Shifting Consumption PatternsLogistics Players Switch Gears 54
AUTOMATION TRENDS
46Hotbars™ Image Analysis TechnologyLaying A New Foundation For 1D Barcode Reading
FACILITY VISITAngré Port Harbouring The Route Towards Prosperity 40WAREHOUSING & DC
‘The Industry Needs Specialists And Awareness For World-class Facilities’ Arif A Siddiqui, Founder, Coign Counsulting
44
Looking For A Specific Product?Searching and sourcing products were never so easy.
Just type SL (space) Product Name
and send it to 51818eg. SL Forklift and send it to 51818
S
VIEWPOINT 5NEWS, VIEWS & ANALYSISLatest Happenings In The World Of Logistics 10NEWS ANALYSISTraffi c At Major Ports: Fall In Iron Ore Exports Brings Down Traffi c 15TECHNOLOGY & INNOVATIONSCutting-edge Solutions 16EVENT CALENDAR 57PRODUCT UPDATE 60PRODUCT & ADVERTISERS’ INDEX 64PRODUCT & ADVERTISERS’ INQUIRY FORM 65
ALSO IN THIS ISSUE
Views and opinions expressed in this magazine are not necessarily those of Infomedia18 Ltd, its publisher and/or editors. We at Infomedia 18 Ltd do our best to verify the information published but do not take any responsibility for the absolute accuracy of the information. Infomedia 18 Ltd does not accept the responsibility for any investment or other decision taken by readers on the basis of information provided herein. Infomedia 18 Ltd does not take responsibility for returning unsolicited material sent without due postal stamps for return postage. No part of this magazine can be reproduced without the prior written permission of the publisher. Infomedia18 Ltd reserves the right to use the information published herein in any manner whatsoever.
Printed by Mohan Gajria and published by Lakshmi Narasimhan on behalf of Infomedia 18 Ltd.Executive Editor: Archana Tiwari-NayuduPrinted at Infomedia 18 Ltd, Plot no.3, Sector 7, off Sion-Panvel Road, Nerul, Navi Mumbai 400 706, and published at Infomedia 18 Ltd, ‘A’ Wing, Ruby House, J K Sawant Marg, Dadar (W), Mumbai - 400 028. SMART LOGISTICS is registered with the Registrar of Newspapers of India under No. MAHENG / 2010 / 34343. Infomedia 18 Ltd does not take any responsibility for loss or damage incurred or suffered by any subscriber of this magazine as a result of his/her accepting any invitation/offer published in this edition.Infomedia 18 Ltd is the publishing arm of Network 18.
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10 • SMART LOGISTICS • JUNE 2012
L A T E S T H A P P E N I N G S I N T H E W O R L D O F L O G I S T I C SNEWS, VIEWS & ANALYSIS
IN a bid to meet the growing energy
demands in Andhra Pradesh and
other eastern and central parts of
India, Petronet LNG (PLL) has inked
a firm and binding term sheet with
Gangavaram Port (GPL) to develop
a land-based Liquified Natural Gas
(LNG) Terminal at Gangavaram Port
in Andhra Pradesh with a capacity of
5 MMTPA. The LNG terminal will
comprise of facilities for receiving,
storage and re-gasification of LNG and
will be developed with an approximate
investment of `4,500 crore. The gas
for the terminal would be sourced from
energy-rich nations such as Australia.
The agreement was signed between
AK Balyan, MD & CEO, PLL and
DVS Raju, Chairman & MD, GPL in
the presence of Sutirtha Bhattacharya,
IAS, Principal Secretary, Infrastructure
& Investment Department,
Government of Andhra Pradesh.
This will be the third LNG
terminal of PLL, the other two
being an operational 10 MMTPA
terminal at Dahej, Gujarat, and 5
MMTPA terminal at Kochi, Kerela,
which is likely to become operational
in the next six months. The terminal
at Gangavaram Port will have the
provision for further expansion like
the flagship Dahej LNG Terminal
of PLL.
In a joint statement, Petronet and
Gangavaram said at full operational
capacity the terminal at Gangavaram
is expected to contribute over `2,000
crore as value-added tax to the Andhra
Pradesh Government.
THE France-based private railway
freight operator Euro Cargo Rail
(ECR), along with Gefco Group,
Europe’s leading automotive logistics
company, have recently inaugurated
a new railway hub dedicated to the
transportation of PSA Peugeot Citroën
Group vehicles. The new railway hub,
located at Gevrey, France, will support
the strategic flow of PSA Peugeot
Citroën vehicles to the Gefco Group’s
15 distribution centres in France and
Europe.
More than 5,00,000 new cars from
the PSA Peugeot Citroën production
plants will be marshalled every year
at Gevrey, before being prepared and
shipped by ECR in collaboration with
other private French rail operators
on Gefco’s behalf. ECR has rented
a total of 37 tracks from Réseau
Ferré de France (RFF) only for this
operation. The private railway operator
has also hired 30 employees locally,
demonstrating its ambition to develop
a long-term railway activity in France.
At the same time, Gefco has become
Euro Cargo Rail’s leading customer
in France. The operator can count on
the Europe-wide network of its parent
company, DB Schenker Rail, Europe’s
leading rail freight operator, to deliver
global European transport solutions to
its customer, Gefco.
Alexander Hedderich, CEO, DB
Schenker Rail, said, “Our customers
can benefit much more from cross-
border synergies. DB Schenker Rail’s
Europe-wide network continues to
grow and develop. Gefco can rely on
an experienced, Euro-centric company
that efficiently operates long-distance,
cross-border trains as far as Northern
and Eastern Europe.”
Emmanuel Delachambre ,
MD, Euro Cargo Rail, said, “Our
partnership with Gefco is an important
event in the history of Euro Cargo
Rail. In just a few weeks, we were able
to propose an innovative transport and
marshalling concept in France and
Europe, mainly due to DB Schenker
Rail’s network. Originality, innovation,
flexibility and thoroughness are the
values that enabled ECR to become
Gefco’s leading rail partner.”
PETRONET TO DEVELOP LNG TERMINAL AT GANGAVARAM PORT
EURO CARGO RAIL ALONG WITH GEFCO GROUP INAUGURATE GEVREY MARSHALLING YARD IN FRANCE
UK-based Spirit Pub has hired
Kuehne + Nagel to manage two
regional distribution centres
(RDCs) at Trafford Park,
Manchester and Greenford, Greater
London. Offering a combined total
warehousing space of over 18,000
sqm, these RDCs will handle
1,200 fresh, frozen and ambient
product lines, with stocked lines
being picked and merged with just-
in-time lines for onward delivery
to the pubs. The operation will
run six days per week, typically
making three deliveries each week
to each pub via a national trunking
and radial distribution fleet of 60
vehicles.
Under the new agreement,
Kuehne + Nagel implemented a
solution that will provide a platform
for sustainable growth, improved
communication and further
collaboration between suppliers.
A key enabler is a new IT system,
which will provide visibility of
menu sales and stocks to suppliers
upstream, thereby allowing for more
accurate planning and forecasting.
Vance Fairman-Smith, Spirit
Head – Logistics, said, “At the heart
of the decision to appoint Kuehne
+ Nagel was the need to support
our pubs with a robust supply chain
operation that would ultimately
make it easier for pub employees to
deliver great service to guests.”
John Hartley, Sr VP – Sales &
Marketing (North-West Europe),
Kuehne + Nagel, said, “With an
increasing trend towards eating
out, the third-party logistics model
has become attractive to multiple
restaurant operators. Not only
does it support their growth, but
it also offers greater reliability and
product availability, and therefore,
an improved guest experience.”
SPIRIT PUB HIRES KUEHNE + NAGEL TO MANAGE REGIONAL DISTRIBUTION
CENTRES
12 • SMART LOGISTICS • JUNE 2012
L A T E S T H A P P E N I N G S I N T H E W O R L D O F L O G I S T I C S
DHL Supply Chain, the leading
contract logistics specialist, recently
announced the launch of its Full Truck
Load (FTL) services in Mumbai.
Increasing supply chain complexity
and changing customer requirements
made it necessary for the company
to redefine FTL services in Mumbai
and offer it to customers. In line
with its strategy to bolster profitable
growth in India, DHL Supply Chain’s
transport offering will use vehicles of
various capacities and offer customised
solution design and support in
addition to tracking shipments. Apart
from the standard FTL service, DHL
Supply Chain is also introducing a
unique approach, ‘carry more for less’,
which develops customised delivery
solutions for efficient distribution
of products across the country. This
includes, inbound to manufacturing,
milk runs, customised vehicle design,
a dedicated fleet, improved handling
and network designing.
“Simplifying solutions and expanding
into this market allows us to serve
companies in Mumbai to transport
goods across the country through our
extensive network and definite transit
schedules,” said Vikas Anand, COO,
DHL Supply Chain India. The company
will come up with strategically located
dedicated branches, to support domestic
trucking needs, along with the team of
professionals who will support the
business requirements of the company’s
customers. “Our key differentiator is
our customer commitment driven by an
open communication and standardised
processes using IT tools to enhance
visibility and productivity,” said Les
Kawoh, Director – Transportation,
DHL Supply Chain India.
“With effective cost management,
we will enhance value in the supply
chain by setting well defined targets
through collaboration,” claimed
Abhiram Athavale, Head – Transport,
DHL Supply Chain India.
UNILEVER has bagged the 10th place
in the 2012 Gartner Supply Chain
Top 25 announced recently. The result
is Unilever’s best-ever performance in
the index and an improvement of five
places compared to 2011.
The Gartner Supply Chain Top 25
recognises the world’s leading supply
chains across all industries. The Top
25 companies were selected from
a total of more than 298 companies
assessed by Gartner analysts. Unilever
was the top European-headquartered
company to feature in the list and was
rated third among FMCG companies.
During the past three years,
Unilever’s supply chain has been
instrumental in enabling topline
growth, enhancing the quality of its
products while driving significant
savings and trade working capital
excellence. By partnering with its
suppliers, Unilever has achieved
important milestones at the core of the
Unilever Sustainable Living Plan.
“Our supply chain represents the
backbone of Unilever’s success and is
making the difference to our business
thanks to our unique blend of global
scale and local agility, combined with
the focus on speed in execution. We
have created a talent powerhouse that
has secured us a podium finish among
FMCG companies,” said Pier Luigi
Sigismondi – Chief Supply Chain
Officer, Unilever.
DHL REDEFINES FULL TRUCK LOAD SERVICES IN MUMBAI
UNILEVER SUPPLY CHAIN RATED 10TH BEST GLOBALLY
HAPAG-Lloyd will implement
a general rate increase on its
services from India to Europe and
the Mediterranean. The planned
increase, starting June 1, will be $200
per TEU.
The German carrier announced
that the GRI will apply to all
westbound shipments from India’s
west coast ports of Nhava Sheva
(Jawaharlal Nehru) and Mundra to
destinations in North Europe, East/
West Mediterranean, Black Sea and
North Africa.
Besides, the company has also
announced that it will impose an
‘emergency fuel surcharge’ on the
India-North Europe-Mediterranean
trade lanes to cover rising bunker
costs. This will also come into effect
from June 1.
The proposed surcharge on both
dry and refrigerated cargo will be
$150 per TEU. The carrier said
that the surcharge will be revised
“on a monthly basis in line with the
Hapag-Lloyd bunker charge”.
HAPAG-LLOYD TO RAISE INDIA-EUROPE FREIGHT RATES
BARLOWORLD Logistics, one of
southern Africa’s supply chain and
logistics companies, announced its
acquisition of Ecosse Tankers. Steve
Ford, CEO, Barloworld Logistics
noted that the acquisition was in line
with the company’s strategy to grow
its services and expand expertise in
the chemical, fuels and hazardous
goods sectors.
“Ecosse Tankers has thoroughly
succeeded in a challenging industry
environment. We look forward to
leveraging existing expertise as well
as an ample client base in making
a mark in the chemical, fuels and
hazardous goods industries,” Ford
said.
BARLOWORLD LOGISTICS ACQUIRES ECOSSE TANKERS
EXPRESS Transport Pvt Ltd, has been renamed Express Global Logistics
Pvt Ltd (EXG), to keep pace with times and to give a fair consideration to the
feedback from their business associates. The new name has been aligned with
the company’s specialisation area of providing logistics solutions all over the
world.
EXPRESS TRANSPORT BECOMES EXPRESS GLOBAL LOGISTICS
JUNE 2012 • SMART LOGISTICS • 13
L A T E S T H A P P E N I N G S I N T H E W O R L D O F L O G I S T I C S
THE Ministry of Shipping has
estimated that an investment of over
`1,80,000 crore would be required
during the 12th Five Year Plan
to support the development and
expansions plans for the country’s
port sector. Presently, the major ports
handle about 560.15 million tonne,
while the non-major ports handle
about 370.00 million tonne of cargo.
A report from the Working Group on
the port sector said that the traffic to
be handled by major ports and non-
major ports is estimated to reach
943.06 million tonne and 815.20
million tonne, respectively, by the end
of 12th Plan.
Union Minister of Shipping GK
Vasan informed the Lok Sabha that in
order to meet the projected demand,
both major ports and non-major
ports would require “an estimated
investment of `1,80,626 crore during
the 12th Plan.”
Further, in a move to expand the
development of the maritime sector,
proposals were received from the state
governments of Andhra Pradesh,
Karnataka, Kerala and Gujarat in
response to the request from the
ministry to all coastal states to explore
the possibility of setting up of a new
major port or new shipbuilding yard or
as a composite port-cum-shipbuilding
yard.
The ministry has also formed
technical committees to identify a
suitable location for the development
of major ports, as proposed by Andhra
Pradesh, Kerala and Karnataka.
SYSCO Corp has operated for long,
as a decentralised company. However,
it felt the need to do better in terms
of logistics and decided to centralise
inbound transportation operations that
previously were distributed among its
70 business units.
Masao Nishi, VP – Supply Chain
Management, Sysco, said, “We
decided to centralise this function
in Houston to take costs out of the
business and to allow Sysco to leverage
its considerable volume. There were
clearly economies to be gained by
managing this in a centralised fashion
rather than separately at 70 different
business units.”
There also were challenges
to overcome. “Telling each
operating company that some of its
responsibilities would be moved to
a corporate office took some getting
used to,” Nishi said.
The project took about three years
and is now mostly complete. The
first year was spent in planning and
the following two years in bringing
each operating unit into the centralised
operation. “At first, we moved
the operating companies, one at a
time, with six weeks between each
move. Towards the end, we were
bringing in two companies per week,”
Nishi said.
Sysco has realised many benefits
from this consolidation, including
a reduction in its carrier base. “By
aggregating volumes among fewer
carriers, we are able to work more
closely with our carriers and manage
that whole side of the business better,”
Nishi concluded.
SHIPPING MINISTRY ALLOCATES `1.8 LAKH CRORE FOR EXPANSION
SYSCO REVAMPS INBOUND TRANSPORTATION
KOCHI Port may appoint a third
contractor to complete the dredging
work at Vallarpadam terminal to
achieve the 16 meter draft. The
project was initially awarded to the
Kandla-based Jaisu Shipping at a
cost of `525 crore. Since it could not
complete the work, despite extended
deadlines, the port management had
terminated the contract in April
2011. Jaisu Shipping had completed
96% of the work. To carry out
the remaining 4% work, the job
was entrusted to another dredging
company, Mercator Line Ltd, in
May 2011. The work involved
removing about two million cubic
metres of silt from the ICTT berth
basin at a cost of `60 crore.
The company was contractually
bound to complete the work within
four months before September 2011.
However, despite giving extensions
of nearly eight months, the company
could not complete the work.
The port management has now
put Mercator on notice giving them
a deadline to complete the work
failing which the contract would be
terminated. According to sources,
the port management is now
considering other options including
asking Dredging Corporation
of India, which already has the
maintenance dredging contract with
the port, to complete the remaining
portion along with the maintenance.
Being a riverine port, it requires
regular maintenance dredging to
maintain the depth, the sources said.
The port is spending heavily for
annual maintenance dredging, which
is a drag on its resources. The average
dredging cost of 10 major ports in
the country is less than 7% of their
operating costs whereas the same is
38% in the case of Kolkata Port and
28% in the case of Kochi Port.
KOCHI PORT MAY APPOINT 3rd CONTRACTOR TO COMPLETE
DREDGING AT VALLARPADAM
JENS Nöldner has been appointed as the new CEO of DB Schenker Rail
Automotive GmbH, which handles Deutsche Bahn’s rail freight activities for the
automotive industry. Nöldner will succeed Axel Marschall, who was appointed to
the management board of DB Schenker Rail at the beginning of the year and is
responsible for German and European sales within this body. Nöldner has been at
DB Schenker Rail for 20 years, serving as MD of DB Schenker Rail Automotive
GmbH for the past three years.
JENS NÖLDNER APPOINTED CEO OF DB SCHENKER RAIL AUTOMOTIVE
14 • SMART LOGISTICS • JUNE 2012
L A T E S T H A P P E N I N G S I N T H E W O R L D O F L O G I S T I C S
GATI Ltd recently announced its
financial performance for Q3 & nine
months ended March 31, 2012. The
company reported a 63% jump in its net
profit at `171 million as against `105
million for the nine month period.
The total income stood at `6,905
million as against `6,803 million in
the corresponding period last year. For
the nine month period, the EBITDA
margin stood at 11.5% as compared
to 10.3% for the corresponding period
last year. EPS (including exceptional
items) was at `1.99 as against
`1.22 last year. Mahendra Agarwal,
Founder & CEO, Gati Ltd, said, “The
slowdown in the economy has become
a major challenge. While our revenues
show modest growth, we believe that
the express distribution business will
grow significantly above the industry
growth and the KWE partnership will
enable us to provide an unmatched
express distribution.”
THE UN Security Council took
new steps to fight piracy, voting
unanimously to urgently consider
establishing special Somali courts to
prosecute suspected pirates both inside
and outside Somalia. The recent
resolution calls for Secretary-General
Ban Ki-moon to report in two months
on ways to carry out prosecutions
by specialised Somali courts. The
resolution says the council “expresses
its intention to take further decisions
on this matter” after Ban reports. It
also urges governments, the shipping
industry, and others affected by piracy
to provide financial support for the
detention and prosecution of alleged
pirates in these courts.
In addition to the possibility of new
courts, the Security Council backed
ongoing efforts by regional states to
develop their own anti-piracy courts or
chambers.
A wholly-owned subsidiary of
SinOceanic Shipping ASA, SinOceanic
III AS (Sino III), has taken delivery
of the MSC Regulus with a capacity
of 13,100 TEU and placed her on a
15-year bareboat charter party with
Mediterranean Shipping Company,
Geneva, at a daily rate of US$46,650.
The vessel was purchased for US$156
million and the initial working capital
requirements of Sino III have been
financed by a US$100 million secured
first priority loan. With the delivery of
the MSC Regulus, the company has
completed its present vessel acquisition
programme. The company now operates
four container vessels with a total
container carrying capacity of 44,000
TEU consisting of YM Portland (4,440
TEU), MSC Vega, MSC Altair and
MSC Regulus, which are three Very
Large Container Ships (VLCS) each of
13,100 TEU carrying capacity.
GATI ANNOUNCES MARCH QTR RESULTS UN TO CONSIDER ESTABLISHING SOMALI COURTS TO TRY PIRATES
SINOCEANIC SHIPPING TAKES DELIVERY OF 13,000-TEU MSC REGULUS
IN order to meet the burgeoning
demand, Arshiya Rail Infrastructure
Ltd (ARIL), a Mumbai-based rail
logistics company, will acquire 10
rail rakes on lease from a US-based
company.Arshiya recently signed an
agreement with GATX Corp’s Indian
unit. ARIL will get the new rakes this
year on a 10-year lease. This marks the
entry of GATX Corp into the rail-car
leasing segment in India. GATX Corp
will invest about `120–130 crore on the
10 rakes. ARIL will acquire these rakes
on a lease basis and will operate it for
freight forwarding in the country.
OIL Field Warehouse & Services
Ltd has been awarded the Best SEZ
unit in services category for 2009–10.
The company bagged this award for
performance in 2008–09 as well.
The Export Promotion Council for
EOUs and SEZs (EPCES), confers
EPCES Export Awards to EOUs
and SEZ Units for their outstanding
export performance.
Jyotiraditya Scindia, Minister
of State for Commerce & Industry
recently presented EPCES Export
Awards for 2009–10 to EOUs and
SEZ Units at New Delhi.
FEDEX Corp has recently announced
the completion of the US$780 million
cash purchase of the LTL operations
of Watkins Motor Lines and certain
affiliates. Watkins Motor Lines is a
leading provider of long-haul LTL
services with more than US$1 billion
in annual revenue. The operations of
Watkins Motor Lines and Watkins
Canada Express, Watkins’ LTL carrier
in Canada, which together include
more than 140 service centres and more
than 14,000 tractors & trailers, will be
re-branded FedEx National LTL and
FedEx Freight Canada, respectively.
“FedEx National LTL and FedEx
Freight Canada will provide the
certainty and reliability of service
that customers have come to expect
from FedEx Freight,” said Douglas
Duncan, President & Ceo, FedEx
Freight, adding, “As integration moves
forward, FedEx National LTL will
strengthen its focus on providing core
long-haul services.”
GATX INDIA LEASES OUT 10 RAIL RAKES TO ARIL
OWS BAGS BEST SEZ UNIT SERVICES AWARD
FEDEX ACQUIRES WATKINS MOTOR LINES FOR US$780 MILLIONRAILWAYS recorded a total earning of `6,906.83 crore from
commodity-wise freight traffic during the month of April 2012. Almost 46%
of the total earning was contributed by coal transportation, which meant that
`3,167.82 crore was garnered from the transportation of 40.33 million tonne
of coal. Further, Railways generated `633.93 crore from 9.20 million tonne
of iron ore for exports, steel plants and for other domestic uses. Other major
contributors to the freight earnings were cement and food grains.
RAILWAYS POSTS COMMODITY FREIGHT EARNINGS FOR APRIL
JUNE 2012 • SMART LOGISTICS • 15
TRAFFIC AT MAJOR PORTS NEWS ANALYSIS
THE 13 state-owned ports handled
6,33,000 TEU in April 2012, as
compared to 6,49,000 TEUs during
the same period last year, said the
Indian Ports Association (IPA). Traffic
at Jawaharlal Nehru Port, which
accounts for almost 60% of India’s
total container movements, declined to
3,65,000 TEUs from 3,69,000 TEUs.
Chennai Port, the second-largest box
gateway, moved 1,26,000 TEUs from
1,34,000 TEUs—a decline of 6%. On
the other hand, Kolkata Port handled
48,000 TEUs, up from 46,000 TEUs,
while Tuticorin Port’s volume dropped
to 34,000 TEUs from 39,000 TEUs.
The traffic at Cochin Port decreased
to 19,000 TEUs from 24,000 TEUs.
According to IPA, the total cargo
tonnage at major ports fell 6.3% in
April 2012 to 46.4 million tonne from
49.5 million tonne, a year ago.
REASONS FOR DECLINE According to experts, the fall in iron ore
exports is one of the major reasons for
the decline in traffic. “Another major
reason for the same could be the shift
in traffic,” opines Anand V Sharma,
Director, Mantrana Maritime Advisory
Pvt Ltd, adding, “Many companies
have shifted to private ports or non-
major ports. This might have hit the
traffic of the major state-owned ports.”
While seven ports handled less
traffic, six experienced enhanced
loading. The steepest drop of 17.5%
was recorded at Mormugao Port,
following a 22% decline in iron ore
traffic—the port’s main business.
Haldia dock complex recorded 8.4%
lesser business due to a steeply lower
Port of Loading (POL) and iron ore
freight. Chennai Port had to bear with
7.4% less traffic due to only 0.5 lakh
tonne of iron ore freight as against
22 lakh tonne in the first 10 months
of 2010–11, apart from a 5% drop
in POL cargo, even as the container
business performed better. Ennore
Port recorded 44% business growth
due to the sharply improved thermal
coal loading. POL traffic, which
accounts for around one-third of the
total volume handled at major ports
declined marginally. This adversely
affected the performance of Kandla,
Mumbai, Chennai and Haldia ports.
PORT INFRASTRUCTURE STRAINED Several shipping lines say that they
are struggling to move containers
via terminals in some of the ports
due to port congestion and yard
delays. According to them, ports are
not well equipped and are unable to
deal with the increasing container
traffic. Moreover, investment in port
infrastructure has lagged demand. This
has led to congestion and delays at a
number of major ports. On the other
hand, the change in demand has led
to the use of super-sized vessels. For
this, many ports need to upgrade their
existing structures and include deeper
harbours & longer quay lengths.
CHALLENGES AHEAD Global trade patterns have led to a
change in infrastructure needs. But
this is not all. The prevalence of
larger and more efficient vessels is
not only creating a demand for deeper
harbours, but is also driving a number
of port expansion projects. Though
government and major PPPs have
realised the importance of investing in
new projects, a lot more still needs to
be done in terms of developing the
infrastructure. “Slowdown and other
macro economic factors could have
affected the port traffic. But things
might improve in the coming months,”
says Sandeep Dash, VP – Projects &
Business Development, i-maritime
Consultancy Pvt Ltd. The focus on
upgrading port infrastructure needs
to be balanced with the requirement
to develop supporting rail and road
links so that goods can be transported
internally. This will bring in more
investments into rail, roads and
pipelines as well.
With inputs from the Indian Ports Association
NISHI RATH
According to the latest fi gures, traffi c handled at major ports in India fell by 6.3% in April, the fi rst month of the fi nancial year. Going by the fi gures issued by the Indian Ports Association, the container traffi c at the major ports declined by 2.4% in the same period. According to experts, this decline in the port traffi c is majorly affected by the dip in iron ore exports. A report…
Fall in iron ore exports brings down TRAFFIC
16 • SMART LOGISTICS • JUNE 2012
TECHNOLOGY & INNOVATIONS CUTTING-EDGE SOLUTIONS
THE present auto supply chain is a
dynamic flow with delicate processes
and enormous data volumes. In these
circumstances, how do companies
enable communication and process
controlling that integrates all partners
around the globe? The answer lies
in the flexible SCM IT solution,
which has been developed by
AXIT AG.
Multinational automotive
manufacturer, Ford, has
implemented this software solution
AX4 Report—a new module of the
logistics platform AX4 to improve
the controlling of spare parts
logistics.
The cloud-based application
allows the company to coordinate
its European spare parts programme,
which includes 2,30,000 parts and
1,600 suppliers. Using a combination
of delivery call-off and shipment
data, the analysis tool enables a
precise planning of staffing, required
packaging material and capacities at
important hubs for Ford.
A sleek delivery chain is essential
for Ford Europe’s procurement process
to ensure timely delivery of ordered
spare parts at the dealer’s location.
This includes the provision of
right packaging material for a large
number of spare parts shipment
coming from suppliers. These are
repacked into packing units suitable
for sales and storage before storing
them.
If the required packaging material is
out of stock, then the delivery process
would stall and Ford will have to wait
for re-stocking of packaging material
in order to continue delivering.
So, early information about the
arrival and quantities of spare parts
& the required packaging material
reduces safety stock and makes sure
that customers receive the goods on
time.
Since all incoming Ford shipments
are mapped via the logistics platform
AX4, the company’s most important
data is already available on the platform.
This includes profile information like
packaging types and the size of the
goods.
By merging the data from various
sources, Ford receives the actual
total of required packaging data
and is able to predict the time
of arrival, expected volumes
and required packaging material.
Due to the clear layout of all
the data, deviations from the
normal volumes are easy to
recognise and timely action can be
taken.
Employees from the company
receive two groups of reports via
AX4 Report: a long-term forecast
of incoming shipments per place of
unloading and contract packager,
which are expected to be above the
normal volumes & projection for the
volumes of the next 14 days with a
short-term planning horizon. Due to
the long-term forecasts, the employees
are able to plan necessary stock and
resources better.
New SCM Software To Manage Automotive Spare Parts Logistics
The cloud-based management tool continuously provides Ford with the most recent data and fi gures related to the fl ow of goods. Specifi c areas of unloading and contract packaging will be using this information for improved dispatch of their resources.
USP
Apart from using this technology for tracking, it can also be used to guide drivers to drive through the routes that are less congested.
USP
EFFICIENTLY tracking cargo
movement has become the third most
important function of supply chain
management. It has to be robust and
should be available 24 hours owing
to the global demand and need. So
far, the tracking and monitoring of
goods involve the use of computers
and Internet.
However , Vasundhara
Automation and Engineering
Services Pvt Ltd has come up with
a new solution that involves the use
of mobile and a GSM service enabling
the availability of tracking and
remote monitoring to everybody
for 24 hours with great ease and
mobility.
“Remote monitoring via cellular
technology is cost effective to keep site
administrators informed,” said Arun
R, MD, Vasundhara Aautomation and
Engineering Services Pvt Ltd. The
solution appears to be cost effective
and works round the clock. So, people
can get the required information
anytime on their cell phone.
Cellular technology The cellular technology applications
were not given a serious thought for
such remote monitoring, alarming
systems, until now. The remote
data collection devices are typically
connected to a management or
control centre over serial or Ethernet,
depending on factors such as distance
and the type of management system
used. The mode of receiving data
can be SMS or call alert.
The best part about this
technology is the very fact that it
can be used by providers as well
as consumers. They can pass on
the bilateral information as and
when required. However, there is a
drawback of this technology as well.
It shares a common bandwidth for the
data packets’ movement, and hence,
may not able to respond at peak
time.
Cellular Technology For Remote Monitoring Of Supply Chain
JUNE 2012 • SMART LOGISTICS • 17
A software application developer,
Greenstone has launched a new
solution SupplierPortal to help
companies to monitor and
reduce the environmental
impact of their supply chain
operations.
SupplierPortal is an online
database that allows companies
to post their consumption
data and get information on
their annual waste, carbon
footprint, etc. This newly
developed system will enable
companies to further create
a benchmark in their operations and
achieve excellence in supply chain
management.
Matthew de Villiers, Chief
Executive, Greenstone, said that the
software application was developed
to help companies tackle the
environmental impact due to supply
chain operations.
He said “Some leading
organisations, such as Walmart, Marks
& Spencer and Procter & Gamble,
have been requesting and monitoring
their suppliers’ responsible sourcing
information for some time, but it is
becoming an increasingly important
requirement for all businesses.”
He added, “Greenstone has
launched SupplierPortal to enable
procurement departments to introduce
responsible sourcing into the supplier
management process and, at the
same time, enable suppliers to
publish their response to multiple
buyers, thereby reducing the need
for duplication and ensuring greater
consistency in reporting.”
Greenstone Develops Solution To Make Supply Chain Operations Green
• The solution will allow companies to tackle and further reduce the impact created on the environment due to their supply chain operations.
• The solution will help companies to further improve their supply chain management and create new benchmarks.
USPs
O R G A N I S A T I O N S w i t h
sophisticated supply chains often have
technical solutions that focus on very
specific parts of the overall supply
chain. While such organisations
typically employ business intelligence
(BI) tools and control towers to
visualise metrics, these solutions
provide little insight into how a given
process is actually functioning. There
may be a lot of data, but frequently
there is little insight—with even less
accurate and contextually relevant
knowledge—that can improve both
process performance and impact
process outcomes.
To help organisations keep a
track on the supply chain, Software
AG unveiled iKnow—its order
visibility solution for order-to-cash
process management. iKnow provides
stakeholders with the knowledge and
context needed to effectively manage
critical supply chain anomalies. The
solution consists of both software and
deployment services, and can be up &
running in as little as eight weeks.
BenefitsiKnow is a software and service solution
that provides both visibility and power
to transform knowledge into action.
The solution includes defined process
monitoring points, KPIs, alerts, pre-
configured dashboards and the services
required to deploy them. It builds
on the success clients have found
using Software AG technology and
focusses on high-level supply chain
process analysis, serving as a platform
for end-to-end process performance
management. Leveraging best practices
from the installed base of companies
that are optimising their supply chains,
this initial iKnow solution focusses
on order visibility throughout the
order-to-cash process.
“Our iKnow order visibility
solution changes the game, delivering
a tool designed to enable organisations
to understand and manage supply
chain anomalies in real time—
which, in turn, enables a response in
the right way at the right time,”
said Dave Brooks, Sr Director –
Strategic Business Solutions, Software
AG.”
He added that iKnow delivers the
content in context. For example, if
an order is stuck in a supply chain,
is it from a big customer or a small
strategic customer? This knowledge
could dictate how to respond as well
as who should respond. The result
is a more positive and predictable
outcome.
iKnow To Provide Visibility Solutions For Better Supply Chain Performance
• iKnow provides end-to-end process visibility to customers, suppliers and trading partners, and detects & diagnoses order-to-cash anomalies in real time. It includes bundled software & services to facilitate deployment in as little as eight weeks.
• Supporting iKnow is a Snap-In Process Intelligence Template (SNIPIT) that focusses on micro processes and provides additional instrumentation, defi ned monitoring points, and tailored alerts. Multiple SNIPITs can be snapped into the iKnow solution to address specifi c supply chain challenges. Each SNIPIT provides visibility at a granular level, facilitating immediate corrective action and root cause analysis.
USPs
18 • SMART LOGISTICS • JUNE 2012
IN CONVERSATION WITH JEFF BAUM
DIFFERENTIATING QUALITIESWe have a 20-year-old heritage and
our founders are from both India &
the US, which makes our background
diverse. Further, we are entirely
focussed on offering solutions based
on supply chain. From Day 1, we have
been working on one strong theme—to
be innovative in our solution offerings
and invest in R&D. In fact, we have
invested more in R&D as compared
to our competitors in terms of making
our offerings better. The other thing,
which is unique to our company, is
that we are well positioned to support
a multi-channelled business.
Our supply chain management
solutions focus on three key areas of
the customer, viz., their preferences,
their business challenges, and their
technical requirements. We offer a
broad array of solutions that can solve
even the most complex supply chain
challenges in areas ranging from
WMS and transportation logistics
issues to cross-channel retail, inventory
management and demand forecasting
problems. In India and Asia Pacific,
we primarily focus on offering solutions
related to distribution management and
warehousing.
KEY CONSIDERATIONSEvery industry faces unique challenges.
But you need to have the capabilities
to address these challenges for your
customers, while, at the same time,
ensure that their productivity is
increased, cost is reduced and efficiency
is enhanced throughout the supply
chain. We work in partnership with
our customers. Before designing the
‘to be’ processes and offer solutions for
customers, we try to understand their
business processes, the challenges they
face, their expansion plans, etc.
The best supply chain solution is
only as good as its adoption by end
users. To ensure that the company’s
staff not only learns, but also truly
adopts new solutions, Manhattan
Associates offers Manhattan MET
FastTrack™, a highly customised
In the role of Senior VP – International APAC, Manhattan Associates, Jeff Baum has played a key role in the international expansion of his company, especially into regions like Asia Pacifi c. While working with a globally leading supply chain solution provider, Baum aims to make his customers achieve supply chain excellence. During this interview with Arindam Ghosh, he shares his thoughts on the key norms followed by his company while offering supply chain solutions to his customers, industries driving the growth of his business and the importance of Asia Pacifi c region for strengthening his business globally. Excerpts…
Our business model will help our customers become
supply chain leaders
JUNE 2012 • SMART LOGISTICS • 19
programme that allows end users
to get comfortable with the new
software features, while implementing
the supply chain solutions. The tool
helps in designing, developing and
delivering specific training to people
in a simplified manner.
INDUSTRIES DRIVING GLOBAL DEMANDGlobally, the largest industry that
drives the demand for supply chain
solutions would be retail. This industry
is characterised by fierce competition.
Over a period of time, several new retail
spaces have come up, which not merely
focus on offering similar products and
brands, but also concentrate on making
the offerings more innovative in terms
of prices, promotions, etc. To achieve
all this, there is a need for an efficient
supply chain.
The other industry, which has
high demand for supply chain, is
consumer goods. Due to globalisation,
companies today are competing in
the domestic as well as international
markets. Under such competitive
conditions, implementing a state-of-
the-art supply chain solution becomes
highly imperative for a company.
Besides this, there is also a strong
demand in the third-party logistics
(3PL) segment. This is because a lot
of companies today outsource their
logistics operations to 3PLs, as they
may not have strong competencies in
this segment. This practice is consistent
across the entire Asia Pacific region,
besides Europe and the US.
ASIA PACIFIC: AN IMPORTANT MARKETThe Asia Pacific region is very
important for our business. We have
made a lot of investments in Asia Pacific
in order to support our customers. For
instance, we are in Japan because we
have a lot of important clients there.
Also, in this region, India plays an
important role for our company. India
is one of our global development,
technology and services centres. Of
our 2,300 employees globally, 900 are
in India. We are investing heavily in
India and are continuously working
towards increasing our headcount to
approximately 1,000 this year. Besides
this, we have made large investments
in a 10,000 sqkm standalone facility,
along with developing world-class
training and data centres. The
country has strong skills and we have
a strong team, which can support
our global customer base. Now, the
attractive thing for us in India is that
our strong resource team can play an
important role in India, as the country
increasingly adopts more technology
into their supply chain processes.
CHALLENGES FACED IN INDIAIn India, supply chain expertise is
not as matured as is the case in other
markets. Besides, policy regulations
like restriction on FDI in multi brand
retail, etc., have slowed the demand
for our solutions. The country’s
conservative approach has curved our
growth in the country. But the scene
may not be grim after all. Presently,
we work with many retail players,
who have been successful in other
countries. If these players set up base
in India, it will give us an opportunity
to strengthen our business in India
considering that we partner with these
companies in other countries as well.
IMPORTANCE OF R&DAt Manhattan, we believe that if
you seek to be more competitive,
you have to be more innovative and
more specialised in bringing value
to your customers. We invest about
$50 million a year on R&D in supply
chain solutions, which comprise
of 13–14% of our business. In the
last five years, we have spent $250
million on R&D. Our approach to
supply chain solution offerings has
helped companies worldwide achieve
measurable efficiencies like decreased
labour costs, lower inventory costs
and improved asset utilisation. Many
have achieved transportation savings of
10–15%, labour savings of 15–30% and
inventory savings of 8–10%.
EXPANSION AND INVESTMENT PLANSWe will continue to grow at a fast pace
in order to support our customers. Our
financial investments are an on-going
process. Over the last few years, we
have invested heavily in constantly
updating our training and data
centres. A majority of our cost goes
into developing software and systems
to support that software. We have
programmes under which, we bring in
top interns and train them.
MESSAGE TO YOUR COMPETITORSThose dealing in supply chain
technology should be able to help
customers achieve excellence in supply
chain management. This will help
create more demand for our services.
Your passionMy work is my passion. I am passionate about offering the best possible solutions to my customers, which will benefit their business and enable them to achieve better returns while helping their business grow.
Which book inspires you the most?‘Great by Choice’ by Jim Collins and Morten T Hansen inspired me the most. I found the book relevant because the theme of the book was quite consistent with the philosophy of Manhattan.
Success mantraIt is very important to be passionate about what you do. Surround yourself with people who are passionate and who believe in working as a team.
UP CLOSE & PERSONAL
20 • SMART LOGISTICS • JUNE 2012
SPECIAL FOCUS HYBRID CONTROL APPROACH
AUTOMOTIVE logistics has been
managed under the centralised control
approach due to the criticality, cost
and care involved. However, in India,
using the centralised control system
is not possible, given the fact that
majority of the auto logistics in India
is managed through roadways, which
demands flexibility and spontaneous
decision making. Another option is
the autonomous control approach.
However, this, too, is not a feasible
option due to the cost factor involved.
To deal with this situation, a hybrid
control approach has been developed.
The hybrid approach not only takes
care of aspects like flexibility, but also
provides the dynamic environment
needed in automotive logistics,
which is rigid enough to control
the irregularities occurring at the
autonomous level.
The autonomous control approach
enables logistics to react autonomously
and flexibly. However, with further
distribution, it becomes indispensible
to exchange information with other
participants of the supply chain. The
problem, therefore, is how to share
the changes, which have occurred after
planning?
To understand the same, let’s
analyse the hybrid control approach
and the factors deciding the extent
to which auto logistics should be
autonomous or centralised.
FLEXIBILITY Rescheduling—a common feature in
automotive logistics—in cases where
the central control approach is used
results in a truck being on the road
for days, as it continues to wait for
further command from a higher
authority. The auto industry’s demand
and supply more often overlap, leaving
LSPs as well as auto makers in a
dilemma. To cope with such a highly
dynamic condition, the approach
slowly changed to autonomous
control, but with limitations. The idea
The automotive logistics industry is facing tough times! Neither the centralised approach, nor the autonomous approach is working as per the requirements. Both have advantages and disadvantages, but neither boasts of a
capability to address all the concerns. This is where the hybrid approach comes into picture. Here’s taking a look at the hybrid approach and how it can help the industry...
SUPRITA ANUPAM
Achieving The Right BlendCentral Control Autonomous Control
Hybrid Control
Changeover Unit
Illustration Courtesy: INTERNATIONAL JOURNAL OF SYSTEMS APPLICATIONS, ENGINEERING & DEVELOPMENT
JUNE 2012 • SMART LOGISTICS • 21
of intelligent logistics, however, left
the intelligence and the ability to make
decisions taken from a central control.
Flexibility stands for cost and time
effectiveness to ensure that things
are manageable. According to Vasant
Kumar, Manager – Operations,
NYK Logistics, “We have been given
full authority to handle situations
which require negotiating with
the traffic police for smooth & fast
delivery, driver irresponsibility and
accidents, with a detailed report to be
submitted later.”
COMPLEXITYFor small firms, where the complexity
of logistics is much lesser, inflexibility
does not count as much. Hence, the
central control approach is highly
viable as autonomous control
will unnecessarily increase the
cost.
However, as the complexity
in central control rises, flexibility
reduces and logistics becomes
unmanageable. Hence, for large
providers, autonomous control
is mandatory.
SHARING OF INFORMATIONThe sharing of information can help
in ensuring flexibility. However, the
hybrid control approach, in terms of
logistics objectives in varying situations
of dynamics and complexity, has to
have some line of division...a line of
division, which can define the flow of
information among the terminals as
well as centre. In this case, centralised
control scores over decentralised
control. Here, the sharing has to be
one way, i.e., from terminal to centre
and centre to terminal. This will be
the only command to be followed.
In autonomous control, it has to be
terminal to terminal, thereby causing
further implications in decision
making. The hybrid approach thus
moves with central control, which
enables the functional interrelation,
with the achievement of logistics
objectives for the levels of autonomous
control and complexity.
REAL-TIME INFORMATION MANAGEMENT Some of the real-time information
allows participants of the supply chain
to actualise and optimise their job
control. Such information is generally
a predefined control function and
includes oriented status updates such
as receipt, dispatch and handling of
vehicles. It could also include some
additional status information such
as vehicle damage (workable/non-
workable), vehicle refuelled (amount).
These status updates are electronically
updated in sync with the real-time
phenomena and shared with the
central control.
However, they do not need to wait
for the central command. Additionally,
some of the central commands can also
be generated electronically if the status
updates satisfy the central control data
queries. As a result, the management
does not need to intervene in the
supply chain flow until and unless it
generates some unexpected flag, which
needs to be sorted out manually.
STANDARD TRANSPARENCYThe hybrid control approach retains
the supreme transparency possible
by incorporating the transparencies
of both the control approaches. The
general objective is to increase the
information transparency within the
networks of production and logistics
of the automotive industry by applying
radio frequency identification (RFID),
a method that generates and integrates
logistics and product-specific
information in internal and interplant
tools for job control developments.
The approach thus brings further
transparency along with real-time data
sharing and logistics partner workload
sharing with standardised exchange
of process relevant information. This
allows the control of value chain of
automotive logistics close to real time.
THE COST EFFICIENCYNone of the approaches can be
successful until it is cost effective.
Merging both the approaches into one
might increase the overall logistics cost.
Hybrid control is about handling more
than the capability with high efficiency.
Compared to other approaches, even if
the initial cost is high, the returns are
good in the long run.
HYBRID CONTROL: A DYNAMIC APPROACHBased on these parameters,
how can we outline the hybrid
approach? Definitely, it is
somewhere close to autonomous
control. It can be interpreted as
the central control of strategic
processes on one hand,
while autonomous control of
operational process on the other hand.
According to a research paper
published by Bernd Scholz-Reiter,
Dennis Lappe, Christian Toonen and
Carmen Ruthenbeck, “Hybrid control is
interpreted as the dynamic coexistence
of centrally and autonomously
controlled processes, i.e., the ability
to change over between central and
autonomous control approaches.”
Hence, the hybrid approach is more
about the complexity of the system as
well as dynamic conditions.
The management should be capable
of inter-converting the two. It may
or may not occur as a whole system.
But the fact that it might be with a
particular route at particular time,
defines the real outline of the hybrid
approach in real time.
The auto industry’s demand and supply more often overlap, leaving LSPs as well as auto makers in a dilemma. To cope with such a
highly dynamic condition, the approach slowly changed to autonomous control, but with
limitations. The idea of intelligent logistics, however, left the intelligence and the ability to make decisions taken from a central control.
22 • SMART LOGISTICS • JUNE 2012
SPECIAL FOCUS INVESTMENTS IN AUTO LOGISTICS
Last year, automobile manufacturers faced tough times due to the demand slowdown. This has forced auto logistics players to reduce cost and improve effi ciency through investments and JVs. A snapshot of the major happenings in the auto logistics sector...
Tracking The Transportation Trends
SUMEDHA MAHOREY
FEDEX CORPORATION TO ACQUIRE TATEXInformation: FedEx has recently announced that it has signed an agreement to acquire TATEX, a leading French business-to-business express transportation company. This transaction is subject to the necessary regulatory approvals.Founded in 1976, TATEX has more than 1,000 employees and a nationwide network providing courier and express transport services to industrial customers across Europe & international markets.
Benefits: According to the company, the acquisition will give FedEx Express access to a nationwide domestic ground network, which carries 19 million shipments and produces approximately €150 million in revenue, annually.
NEW SILK ROUTE INVESTS IN VRL LOGISTICS
Investment: `175 crore in VRL Logistics
Reason: Growth plans
Information: Out of the total capital infusion, `125 crore will be utilised by VRL to expedite its growth plans and expand its businesses.
Comments: Speaking on the investment, Vijay Sankeshwar, Chairman & MD, VRL, said, “We were in talks with other PE firms as well. However, we chose to partner with New Silk Route, as it brought strong industry expertise with experienced partners who have led other companies in this sector. The investment is not only about raising capital, which would help us meet our growth needs, but also about building the foundation of a lasting partnership.” Commenting on the benefits from this investment, Darius Pandole, Partner, New Silk Route & Director, VRL, said, “We see a tremendous potential for growth and have complete faith in VRL’s differentiated operating model. In addition, we believe that the infrastructure and logistics segment will grow exponentially in the next couple of years and this partnership will help us further strengthen our infrastructure portfolio.”
CONTAINER CORPORATION OF INDIA LTD (CONCOR) AND NYK LINE (INDIA) LTD FORM JOINT VENTURE COMPANY CONYK CARTRAC PVT LTD
Reason: To cater to the auto logistics sector
Information: The new company Conyk Cartrack Pvt Ltd services on the Delhi-Chennai route. As per the joint venture agreement, the cars would be moved on rakes owned by CONCOR. CONYK Cartrac Pvt Ltd manages the end-to-end auto car movement and brings in the investment required for specialised containers and other related infrastructure.
Benefits: The 50-50 venture company has a total paid-up capital of around `3.5 crore. The Delhi-Chennai route will provide easy connectivity to the auto hubs in the country as well as consumption points in North and South India. Both these regions are major auto manufacturing hubs.
JUNE 2012 • SMART LOGISTICS • 23
PLATINUM EQUITY ACQUIRES STAKE IN CATERPILLAR INC
Investment: $750 million
Acquisition: The company has signed an agreement that would result in Platinum Equity acquiring a 65% equity stake in Caterpillar Logistics Services LLC, the third-party logistics division of its wholly owned subsidiary, Caterpillar Logistics Inc (Cat Logistics).
Information: The pending sale of the third-party business supports Caterpillar’s increased focus on the continuing growth opportunities in its core businesses. The overall transaction is valued at approximately $750 million. Under the terms of the agreement, Caterpillar would retain a 35% equity stake. Other terms are not being disclosed. The closing of the transaction is pending customary closing conditions including regulatory approvals and consultation with employees and employee representatives, in accordance with local, country and regional employment practices.
Comments: “The sale of the third-party logistics business would be a key step in the execution of our enterprise strategy. This event enables Caterpillar to increase its focus on our core business that aligns with our strategic business model,” said Stu Levenick, President – Customer & Dealer Support, Caterpillar Group, adding, “We believe that the transaction with Platinum will set the third-party logistics business on a path for continued growth and success.”Platinum Equity Partner Jacob Kotzubei said that the investment is a perfect fit for Platinum given the firm’s significant experience in executing carve-out transactions and operating logistics businesses. “We have a lot of experience owning and operating businesses that provide complex supply chain solutions,” said Kotzubei.
More Information: The proposed sale does not impact Caterpillar’s manufacturing logistics & transportation operations and Cat brand parts distribution. They will continue as core businesses within Cat Logistics. In fact, Caterpillar previously announced plans for a multiyear expansion and enhancement of the Cat parts distribution network, which, to date, has added over 4 million sqft of capacity in new parts distribution centres in the US, Mexico and the UAE. The transaction is expected to close in the third quarter of 2012.
FEDEX EXPRESS ACQUIRES AFL & UNIFREIGHT INDIAReason: The robust Indian economy and anticipated increase in outsourced services has helped FedEx to grow its international business and serve customers seeking to expand into or enter the Indian market. The company seeks to diversify its services and to improve its footprint in the flourishing Indian logistics market.
Information: As part of the deal, FedEx has gained ownership of AFL Logistics and Distribution, which offers supply chain management, warehousing and a ground distribution network that provides day-definite ground transportation for small packages and heavyweight shipments. The deal also includes the acquisition of AFL WiZ Express, which offers domestic express transportation services through more than 150 express service centres.
Benefits: The move allows FedEx to provide more comprehensive international and domestic service options to its customers, including air express transit, domestic ground transportation through over 200 daily scheduled routes, warehousing and value-added services for temperature-sensitive shipments. Furthermore, it bolsters FedEx’s already extensive and competitive network throughout India. AFL also benefitted from the acquisition, having gained direct access to FedEx international air and ground network in more than 220 countries and territories.
JV BETWEEN BLG & FESCO IN AUTOMOTIVE LOGISTICSReason: The joint venture company has been created to develop integrated logistics solutions for the automotive industry in Russia.
Investment: The initial amount of investment to the project is €10 m.
More Information: The new company’s services will include port handling operations for vehicles in St Petersburg, in cooperation with the JSC Sea Port of St Petersburg, with a current total area of 95,000 sqm and a projected annual volume of 60,000 units in 2011. In addition, it will provide a road transport service with a fleet of 31 motor vehicle trailers. The Russian car market is forecasted to grow at an average rate of 15% per year to become soon the biggest car market in Europe by number of units.
24 • SMART LOGISTICS • JUNE 2012
SPECIAL FOCUS OPERATIONAL USPs
THE demand for integrated logistics
solutions in the automotive industry
has substantially increased. When it
comes to automotive logistics, LSPs
have always focussed on just-in-time
(JIT) and sequenced inbound logistics
with mature processes & numerous
sub-contractors integration. Certain
factors such as inventory management
and technology implementation have
been a major highlight for LSPs. Let’s
understand the differentiating factors
in the auto logistics segment...
THE UNIQUE SELLING PROPOSITIONSharing Hyundai’s USP, the largest
exporter of passenger cars in India,
R Sethuraman, Sr VP – Finance and
Corporate Affairs, Hyundai Motor
India Ltd (HMIL), says, “Hyundai
currently follows a direct delivery model
from factory to dealer. This helps in
reaching cars from the factory to
over 350 dealers across India directly,
without any transhipment in the
shortest possible time. The average
transit time from factory gate to the
dealer during CY 2011 was 5.39 days.
The freight rates are also kept in check
as the demand and supply of car carriers
in the south is logistically favourable.”
Hyundai has also hired an
internationally reputed LSP for both,
domestic and export operations. Since
most vendor companies are situated in
and around the plant, it helps in better
vendor management and facilitates JIT
feeding.
For DHL Global Forwarding,
the USP lies in developing unique
solutions for clients. Sandeep Pingle,
Director – Marketing & Sales, DHL
Global Forwarding (India), avers, “We
are providing innovative solutions
in terms of competency centres,
only for the automotive industry.
We have set up these competency
centres in countries, which have
major automotive movement. A
team of specialists who understand
the nuances of automotive supply
chain management manage visibility,
coordination, and information flow for
automotive customers. These teams
are equipped to provide real-time
information on all aspects of logistics.”
DHL is also looking at new and
faster modes of transportation like
shipping, air transport and initiatives in
packaging, visibility solutions, customer
solutions, that will ensure demand is
well-supported by companies in the
business of automotive logistics.
CEVA Logistics, the LSP to
Continental AG, an auto component
manufacturer, claims its USP lies in
planning and execution of the logistics
network. This includes the logistics
network design, day-to-day execution
and establishing the discipline required
to provide an efficient delivery of
parts and products. With its material
management solutions, the company
has ensured control, maintenance and
integrity of all the information flows
between OEM parts suppliers and
LSPs necessary to manage the material
requirements. This includes material
scheduling, release, follow-up and
inventory control.
At SCHENKER Automotive, IT
is an innovative concept that has been
harnessed to manage the flow of goods
and information through the global
procurement supply chains of system
and module suppliers. Their IT platform
integrates customer production plans
and order management routines,
procures parts with full responsibility
for processing & availability, manages
and executes all related preliminary,
main & onward carriage, consolidates
and deconsolidates material flows &
supplies to point of use. These processes
are supported and underpinned by
integrating key performance indicators.
These KPIs ensure transparency and
provide important information about
the supply chain.
LOOKING AT FUTURE REQUIREMENTSThough companies have been successful
working on the above mantra, certain
changes in strategies are still required
to stay abreast in competitive winds.
Sankalpa Bhattacharjya, Director –
Strategy, Transaction Services, KPMG
India Pvt Ltd, elaborates, “The auto
logistics business is no longer about
storage and transportation, but about
how logistics companies can become
seamless extensions of OEMs’ supply
chain, while carrying out all activities
that are non-core to the OEM. A
major success formula for success is
70% features and services at 30% lower
costs.”
Every LSP has tested and applied his own unique formulae to ensure value in services that are being offered to automotive manufacturers. These strategies have not only been instrumental in reaching out to the rural last mile, but also created competitive advantages for automobile manufacturers.
SUMEDHA MAHOREY AND PRATEEK SUR
Inte
grating intoCore Manufactu
ri ng
JUNE 2012 • SMART LOGISTICS • 25
DHL GLOBAL FORWARDING CASE STUDY
DHL Global Forwarding has been instrumental in streamlining the logistics and supply chain operations of a leading auto component manufacturer, resulting into operational and cost effi ciencies. The solutions derived have been innovative, practically implementable and helped the manufacturer optimise the supply chain. A case-in-point...
Providing Compartmentalised Solutionsto Niche Problems
THE largest exporter of auto
components from India and one
of the leading chassis component
manufacturers globally, with a customer
base comprising virtually every global
automotive OEM and Tier-I supplier,
was looking at streamlining its logistics
operations to suffice the growing
business needs. The search stopped
at DHL Global Forwarding (DGF),
which implemented innovative services
to optimise the auto manufacture’s
operations and bring about design
changes in the supply chain.
THE ROOT CAUSEThe supply chain of the auto
component manufacturer was
extremely complex and was set up in a
very fragmented manner, with multiple
service providers for each requirement.
SOLUTION IMPLEMENTEDThe company invited DHL to
study the logistics processes being
followed by them and suggest areas
of improvement. After several high-
level deliberations, DHL proposed
and implemented customer-centric
solutions, which eventually led to a
substantial cost saving for the customer.
A strong vision followed by a
structured action plan executed through
a core team comprising of members
from both companies, transformed
the relationship from being one of
their origin service providers to a
strategic partnership role providing
complete end-to-end outbound
logistics solutions. The transformation
process involved identifying critical
business requirements, inefficiencies
in current logistics model and long-
term commercial gains for both parties.
By providing the customer a single
point of contact, DHL was successful
in becoming their single partner
for logistics requirements and in the
process, brought to the table increased
efficiency and simplification of
processes. Throughout, DHL focussed
on achieving simplification and a
customer-centric solution, which could
improve their efficiencies by reducing
overall supply chain costs. By doing so,
the customer today sees DHL as less of
an LSP and more of a partner.
SCOPE OF WORKDHL negotiated a tripartite ocean
freight agreement, which was
formulated with the Top 3 ocean-
carriers, based on strength of services,
network, capacities and other
parameters. Rates for major lanes in
Europe and the US East coast were
signed up with long-term validity.
The logistics partner then provided
in-factory container yard management,
and end-to-end ocean transportation
management, leading to a substantial
increase in efficiency by the automaker.
Additionally, DHL provided their
expertise to oversee carrier and
documentation management along
with customs brokerage, DAP/DDP
services and need-based warehousing.
SUCCESS AT LAST By negotiating long-term contracts
with strategic carriers, DHL helped
the company in ensuring consistent
equipment supply. Providing the
one point of contact for commercial
and operational needs led to higher
efficiency and robust management.
Thus, by optimisation of the supply
chain, DHL successfully managed
substantial reduction in overall supply
chain costs, simplified processes and an
improved cash flow for customers.
Courtesy: DHL Global Forwarding
Image used for representational purpose only’
26 • SMART LOGISTICS • JUNE 2012
SPECIAL FOCUS AUTO COMPANIES-LSPs
AUTOMAKERS choose an LSP
on the basis of their distinctive value
propositions. However, faced with
the complexities of varied customer
demands, it can be difficult for LSPs
to obtain an effective understanding of
how customers differentially value the
service components they offer.
In today’s cut throat competition,
the desire by firms to pursue gains from
the trade of specialised production has
contributed to the rise of specialised
intermediate markets in the supply
chain. Third-party logistics (3PLs)
provides a good example of a rapidly
emerging intermediate market
characterised by the increasing
use of outsourcing, particularly
as organisations have moved into
foreign markets and globalised
their supply chains & sources of
materials. This trend has led to
rapid growth in the provision of
contract 3PL services.
LOGISTICS AND AUTOMOBILE INDUSTRYLogistics cost accounts for a
major component of the input
costs in all sectors, more so in
the case of sectors such as cement,
steel, automobiles, FMCG, retail and
pharmaceuticals among others. With
rising competition in the sectors that
use logistics services, it has become
even more important to enhance
the efficiency of the system and use
the cost benefit in increasing the
company’s competitiveness.
Besides, with increasing
globalisation, large number of auto
giants are sourcing, manufacturing
and distributing goods on a global
scale, & thus need more complex
supply chains to be managed. Given
such developments, the transportation,
logistics, warehousing and packaging
sector is expected to become a more
specialised & niche expertise area
where high premium will be charged
for increased quality and quantity of
service delivered by LSPs.
“Quality of services from LSPs will
help strengthen the relation between
them and the customers, i.e., OEMs.
Every OEM has different demands,
but the main aim always remains the
same—ensuring cost reduction and
timeliness. The automobile industry
requires specialisation. Once the
manufacturers get the same from
their respective service providers,
there would be no turning back,”
says Abdul Majeed, Leader –
Automotive Practice, PWC.
The key to a successful
relationship between a LSP
and a manufacturer can only
be established when customer
expectations are properly
aligned with the appropriate 3PL
business model and relationship
structure. Auto companies also
expect their LSPs capabilities
and advanced services to
continually expand.
Outsourcing logistics functions is often the fi rst step for companies testing the 3PL waters. As they gain more confi dence, these alliances go forward to form strategic relationships. Automotive is one such sector that has evolved as the frontrunner in inheriting 3PL services in its value chain model in India. Earlier, 3PLs’ role was restricted only to transactional activity, but now, it includes a lot more—from budgeting to warehousing and systems integration. For manufacturers, LSPs’ performance affects their performance. Though both the parties share a very synergic relationship at present, it is desired and expected to get better.
NISHI RATH
CommittedRelationship status:
Hyundai uses an internationally reputed LSP. The relationship is based on trust and is not restricted to transactions/operations alone. The systems used by them are fully integrated & interfaced with Hyundai Motor India Ltd’s ERP systems and there is total transparency in sharing of data. The contractual agreements are also for three years and extended thereon on mutual consent. Any strategy related to logistical issues are jointly discussed between Hyundai and the LSP to arrive at the best and faster solutions. Besides, there is no need to deal with multiple organisations.
Hyundai case-in-point
JUNE 2012 • SMART LOGISTICS • 27
TRUST: THE KEY FACTORAccording to industry experts,
customers should treat LSPs as
business associates and not just as
vendors. This also means that LSPs
need to improve if they are to build
stronger relationships with carmakers
and eventually gain longer contracts
and more outsourcing in areas beyond
mere transport. “They need to improve
and bring about radical changes in every
aspect of OEM business. Providing
end-to-end solutions can help them
fetch good business and will help
manufacturers to get rid of additional
cost and save their time,” says an
official of a leading four-wheeler
manufacturing company.
NETWORKING, TAILOR-MADE SOLUTIONSOutsourcing enables firms to manage
their supply chains as a single
entity throughout, which promotes
coordination among the whole
business entity. With the rise in
cut-throat competition, companies are
now yearning for maximum visibility
into the flow of goods from their
suppliers and even their suppliers’
suppliers to help them optimise on
inventory management, reduce lead
times and transportation costs. In
addition, they need practical solutions
that can be creatively tailored according
to the company’s requirements.
In order to build a healthy
relationship with customers, major
LSPs are taking special care. “We
have automotive as a focussed vertical.
We have teams who understand and
know the automotive sector and are
engaged in developing the segment.
Apart from this, we conduct trainings,
workshops and seminars to keep our
teams updated about the latest market
trends. A combination of all these
expertise—from sales to operations,
accounts to R&D—is what help
us share a healthy relationship with
customers,” explains Sandeep Pingle,
Director – Marketing & Sales, DHL
Global Forwarding.
CHALLENGES AND OPPORTUNITIESThe logistics challenges in India are
many, but so are the opportunities.
The global logistics industry has
registered significant growth in the last
decade wherein the big driver has been
the emergence of 3PL and 4PL players
in the industry who are expected to
play a much more important role in
the years to come.
In line with these developments,
industry experts believe that improving
infrastructure and rising focus on core
business operations will lead the future
growth of the Indian 3PL market.
The market is anticipated to witness
a CAGR of around 27% during the
forecast period (2012–14),
harvesting a total revenue
of nearly US$5.8 billion by
2014. The annual logistics
cost in India is valued
at `6,750 billion and is
growing at 8–10% annually.
However, according
to manufacturers, LSPs
often lack the capacities to
provide complete supply
chain solutions. Taking
into account India’s
geographical diversity,
what is required is varied
logistics expertise for each region. To
tackle this problem, LSPs have to
make investments to set up a logistics
network to support the flow of products
from the client’s manufacturing plant
to the end customers. This can be done
by building warehouses at locations
required by their clients.
But saying this, we cannot deny the
fact that the Indian market is full of
opportunities. With the government
taking measures to develop
infrastructure, like ports, highways
& bridges apart from increasing
connectivity, auto logistics sure has a
bright future ahead.
LSPs: THE GAME CHANGER LSPs need to come out of their comfort
zone and go beyond being a glorified
transporter. Keeping in mind the ever-
present problems of underdeveloped
infrastructure, what can help LSPs
are proper resources and know-how
to provide a high enough standard
of service while tackling high-end
products.
OEMs in India also feel that
providing value-added services could
be the best options for Indian LSPs
to grow. “Additional services from
service providers like warehouse
management, supplier follow up, sub-
assembly, billing and invoicing, could
be a relief for manufacturers. This will
not only strengthen the bond between
manufacturers and LSPs but will also
help LSPs to grow,” adds the official.
Companies are shifting their
focus from transaction strategies to
relationship-based alliances, such
as partnerships. All types and sizes
of companies ranging from small
firms to multinationals are becoming
increasingly aware that they can gain
a competitive and economic advantage
by outsourcing their logistics
requirements. Also, the continuous
improvement in logistics infrastructure
has led 3PL services to be perceived
as a far better mode of controlling
both, internal as well as external
logistic processes. With companies
concentrating on managing their
logistics in a better way to deepen their
market penetration, India will witness
an increasing demand for LSPs.
• Elimination of infrastructure investments• Ability to react quickly to changes in business
environments• Risk sharing• Reduction of operating costs• Exchange of fixed costs with variable costs• Allows the organisation to focus on its basic
activity/core competency• Use of the best methods and experience• Increase of competitiveness• High-quality servicing by specialised
outsourcing companies.
Core benefits of logistics outsourcing
28 • SMART LOGISTICS • JUNE 2012
SPECIAL FOCUS FUTURISTIC TRENDS
AS automobile manufacturers gear up
to provide futuristic options in terms of
hybrid car technologies, comfort, style,
and least carbon footprint options
with optimum space utilisation, auto
logistics providers are also gearing
up to face the challenges that are
associated with these developments.
The evolving geography of markets,
the production locations of vehicle
manufacturers and, perhaps most
important of all, the technology of
motor cars, commercial vehicles and
bikes is expected to cause fundamental
shifts in logistics needs by 2020.
Preparing for these shifts requires
a top-down approach and a better
understanding of what is in store in
the next decade.
THE PRESENT MARKET The management of big logistics
companies have begun to weave their
future strategies as per the changing
trends charted this decade. These
changing trends include shift to low fuel
consumption transportation options,
increase in vertical transportation,
tweaking supply chain models,
increase in freight volumes and latest
technologies in terms of automation.
These trends have been riding high due
to a slowdown in automotive demand
due to recessionary trends. Analysing
the present market, Sandeep Pingle,
Director – Marketing & Sales, DHL
Global Forwarding (India), asserts,
“Currently, we are facing problems
in the economic outlook all over the
world and its is being witnessed in the
automotive business.” Manufacturers
as well as LSPs need to form their
strategies as per these challenges.
Though the present market situation
is tough, the scene is not too grim
for the automotive business. Pingle
elaborates, “There have been huge
investments in India from Tier I, II
component manufacturers and OEMs.
These OEMs are also expanding their
capacities in India. So, the current
market situation is not permanent in
nature. The investments need to pay
off. We will see the sluggish growth
trend dying out soon.” Also, with India
being looked at as a hub for small cars,
the auto logistics segment will witness
increased demands for transportation
activity from auto component
manufacturers, OEMs and ancillary
units.
A PEEK INTO FUTURE TRENDSAs auto LSPs move into the next
decade, latest technology and
innovation will create USP for their
services. Commenting on the key
future trends shaping up in the auto
logistics segment, R Sethuraman, Sr
VP – Finance and Corporate Affairs,
Hyundai Motor India Ltd, avers,
“Technology and resource optimisation
will play a key role in the future of
the auto logistics industry. On the
technology side, use of GPS & GRPS
for tracking shipments, advanced
barcodes and RFID solutions,
sophisticated programmes for
management of warehouse, transport
and sales forecasting will help the
industry professionalise.” While on
the resource optimisation side, there
must be greater synergy between
auto manufacturers for collaborative
logistics. Recycling of packaging
materials and reduced dependence on
roadways will also help. The industry
should upgrade to integrated 3PL/4PL
service providers (services of such firms
are limited at present).
Highlighting on infrastructure
development, Sethuraman says, “In
The automotive logistics segment is expected to transform into a suave, tech-savvy business, riding on the robust demand trends for hi-end automobiles by 2020. But the key to these transformations lies in the present trends shaping up in the logistics sector. Companies need to weave their future strategies based on these trends to gain the maximum from future opportunities.
SUMEDHA MAHOREY
GEARING UPFor
M ILESTONE
202
0
30 • SMART LOGISTICS • JUNE 2012
the coming years, we expect to see
greater improvement of infrastructure
at the ports and strong emergence of
3PL/4PL operators in the inbound,
outbound and in-plant logistics. Entry
of international integrated LSPs to
handle multimodal transportation &
end-to-end logistics solutions will be
some of the other services, which will
aid modernisation.” Acknowledging
the need for technology and
automation, Pingle says, “Automation
is the name of the game. Apart from
automation, innovations to enhance
supply chain visibility is one of the
biggest demands in every industry.”
GREEN: A NECESSITY Companies are well aware of the
significance of going green. Moving
into this direction, companies like
FedEx Corporation are re-evaluating
their 2020 goals. The company has
already converted 20% of its pickup
and delivery fleet to cleaner and more
fuel-efficient models. Dennis Beal, VP –
Global Vehicles, FedEx Express, points
out, “By pursuing the most promising
avenues of advanced technologies,
enlisting multiple experienced
manufacturers and optimising our
vehicle operations, FedEx is reducing
fuel use and emissions faster than
expected.” The company has added
87 all-electric trucks to its green fleet
bringing the all-electric vehicle count
to 130 and testing of FedEx Ground
hybrid hydraulic parcel delivery
vehicles that can reduce fuel usage
by 40% is in progress. The electric
truck initiative is aimed not only at
improving FedEx fleet efficiency, but
also in accelerating the development of
all-electric trucks that could compete
favourably with traditional vehicles
for all users. These all-electric trucks
are being prepared for deployment in
Asia and Europe. “Electric drivelines
have tremendous potential, and we are
seeing the benefits of integrating them
into our fleet, but the technology is still
in the early phase of the development
cycle,” adds Beal. “That is why we
are aggressively working with several
truck manufacturers to fast-forward
their products’ performance curve and
affordability.”
RAIL TRANSPORTATION: A LUCRATIVE COST CUTTER With rising fuel costs and the upcoming
need for bulk transportation, rail
transportation has become a lucrative
proposal. Pingle elaborates, “We are
accessing the possibility of using rail
transportation to reduce our carbon
footprint. We have started doing it
in Asian countries and are looking
at this option in India. We are also
looking at optimising the rail routes,
thereby reducing costs as well as the
carbon footprint. After 10 years, if we
have cross-border openings with our
neighbours, rail will become the most
preferred mode.”
GETTING READY FOR 2020In the future, demand for infrastructure
coupled with the need to optimise
costs on a continuous basis together
with elimination of risks would drive
consolidation of the industry. This
would also force organisations to
come up with innovative models
for infrastructure planning. First,
manufacturers need to focus on a
collaborative approach to logistics
strategy and planning involving LSPs.
Since the automotive industry is well-
known for its collaboration across the
supply chain, challenges in this area
are not anticipated. Second, while
manufacturers have historically looked
at transportation costs as merely the
price paid to LSPs, organisations need
to move towards ‘value delivered’.
Third, auto logistics players need to
focus and prioritise their technological
investments. From an LSP’s
perspective, technology implementation
has become essential and players
should look at better management of
resources through information systems.
Finally, as LSPs collaborate, they need
to align with the business requirements
of OEMs/component manufacturers
and take advantage of the growth
opportunities in areas like service parts
business where the manufacturers
are planning to improve the level of
collaboration with LSPs.
Parts’ Logistics • Outbound Transportation: Use of larger vehicles; lower cost per unit due to
better roads; larger vehicles; technological advancement in tracking of vehicles• Inbound: More volumes from nearer sources (indigenisation), but higher variety
from distant sources (imports); multiple suppliers globally per part to ‘de-risk’ supplies
• Warehousing: Extensive use of technologies like RFID for tracking each unit; reduced use of manpower; more use of MHE; fewer warehouses, but strategically located (effect of GST implementation)
• Delivery: Faster TAT of services; lower inventory in supply chain; customised delivery designs
Holistic Outlook• Service providers: Consolidation, M&As, larger players; more professional
service providers, better quality of manpower; larger gamut of services • Cost: Benefits of reduction due to better infra; larger vehicles may get offset by
investments in technology and fuel prices• Seamless information flow, possible integration of information systems of
organisation and LSPs• Growth in port-based logistics operations
Source: Anirban Mazumdar, Associate Director, Valcon Management Consultants
Auto Logistics Trends Expected in 2020
Futuristic trends, continued
JUNE 2012 • SMART LOGISTICS • 31
TRANSPORTATION INNOVATIONS SPECIAL FOCUS
THROUGHOUT the evolution
of automobile transportation, many
innovations have marked the way in
which the most desired travel machines
are moved today. These include certain
unusual rail transport innovations, the
Vert-A-Pac rail car, which transported
Chevrolet’s subcompact, four-passenger
Vega import-fighter nose-down inside
specially designed boxcars. Vert-A-
Pacs held 30 Vegas, versus 18 held in
a normal tri-level autorack. The rail
car doors were opened and closed via
forklift. Specially designed Vert-A-Pac
rail cars carried up to 30 Chevrolet
Vega compact cars nose down.
Another important innovation in the
evolution of auto transport by rail was
the Auto-Max railcar, developed by
Honda and Greenbrier Companies.
These articulated how railcars share a
single middle chassis and provide twice
the length of a conventional autorack.
Auto-Max rail cars can be up to 145
feet long, 20 feet tall and feature
adjustable interior decks to carry up to
22 light trucks or mini vans.
The most significant innovation,
however, was the introduction of
the AutoFlex™, developed by Union
Pacific (UP). The convertible 90-foot-
long, multilevel autoracks can be
adjusted for two and three levels using
the same rack structure.
Apart from these benchmarks
in automotive transportation, many
innovations have seen the light of
the day in recent times, thanks to
various demands from automotive
manufacturers. Profiling some of the
latest ones, which have been added to
the evolution history...
While the logistics world was mulling over driver-assisted technologies, intelligent traffi c systems using sensor technologies and advanced mass transit systems connected to mobile phones, the auto logistics segment has been working on transportation innovations to ensure safety, timely delivery as well as cost reduction. Featuring some of
the latest innovations in auto logistics...
SUMEDHA MAHOREY
DHL GLOBAL FORWARDING Innovation: The company has developed two novel transport solutions for the automotive industry.
Description: The collapsible C3SB transport box and the double car rack facilitate the loading of vehicles and increase
efficiency in using transport capacity and reducing CO2 emissions by saving space. Both systems also offer protection against
damage due to external factors during transportation by air, sea and road, such as turbulences, heavy seas or poor roads.
The C3SB box, which is an updated version of DHL’s ‘Customised Car Safety Box’, is based on the principle of the
collapsible boxes, used in many households. Their sides fold inward to rest on the bottom of the box, which means that once
empty, boxes can be stacked on top of one another, thereby occupying lesser space during transportation.
Benefits: The new car rack developed by DHL offers similar advantages and can be used to store two typical four-door sized
vehicles on top of each other in a container, i.e., they will only need one space in a cargo hold. This also means that cars will
no longer need to be unloaded and reloaded during combined road, sea and land transport, as the C3SB box and the car rack
are equally suitable for all modes of transport. This innovation provides companies in the automotive sector top-end solutions
in terms of safety and flexibility of transport.
Designing Future Freight Carriers
32 • SMART LOGISTICS • JUNE 2012
INDIAN RAILWAYS Innovation: New freight wagons, which can efficiently transport 270 cars
Description: The trial run for these special purpose wagons is over and they have been inducted into regular service in
Gurgaon-Mundra Port and Gurgaon-Chennai circuits, sources in the Railway Ministry said. Each rake, comprising the
modified wagons, can transport up to 270 cars of various types with 100 kmph speed potential.
The technological breakthrough of modifying such wagons was achieved by Lucknow-based Research Designs and Standards
Organisation, which converted a particular type of BCL wagon to transport cars. The wagons are bi-lever and modified in such
a fashion that they can transport cars of varied shapes and more efficiently than trucks on roads. The two routes identified to run
the car-carrying wagons have also been selected by the PSU behemoth to operate the parcel trains.
TRANS-RAK INTERNATIONAL LTD (TRI) Innovation: R-Rak Removable Car Rack system are designed to allow any standard container to be temporarily converted into
carry cars.
Description: The manually operated R-Rak system comprises four steel posts and two wheel frames, which can be positioned at
any location along the length of a standard container or swap body with corrugated or flat sidewalls to maximise cube efficiency.
Once the R-Raks are in position, the top car is driven into the container, positioned on the wheel frames and raised with manual
chain hoists, which allow the racks to be manipulated longitudinally, vertically and to any angle. A second car can then be driven
into the container and positioned below the raised car. Once secured, almost six cars can be transported this way, depending on
car and container size, on a structure designed to withstand not just sea motions, but the vigorous impact of rail shunting.
Benefits: With its electrically operated mechanism permanently installed in the container, T-Rak is ideally suited for ‘kits in/cars
out’ and round trip operations, and addresses the market’s need for a removable system that allows cars to be carried in containers
one way.
DB SCHENKER RAIL AUTOMOTIVE Innovation: Container for the transportation of automotive parts.
Description: These transport boxes are highly flexible and enable novel solutions, both in terms of transported volumes and
upstream and downstream cross-modal loading & unloading processes.
With an internal loading height of 3 m, compared to 2.69 m in a standard high-cube container, the new unit is designed for the
optimised loading of racks used in the automotive industry. Capable of being stacked 2-high, the container has a payload capacity
of 26.5 tonne and can be handled by standard container handling equipment.
More Information: The new design is available in two versions—a curtainsider with movable side panels and a lifting roof, and
a ‘Wingliner’ with hydraulically operated side panels.
TDG Innovation: New trailer that reduces empty mileage to just 5% per new trailer.
Description: TDG trailer is specifically designed for steel transport with two key objectives—to improve load safety by
minimising the chance of shifting; and to reduce empty mileage by taking a variety of loads at any given time.
Benefits: Improved efficiencies through reducing empty mileages—down from 23% to 5%; trailers specifically designed to carry
the majority of steel products; trailers engineered to the latest load restraint guidelines; a reduction in CO2 emissions of 430 t per
trailer/annum. The TDG platform has also helped in streamlining deliveries, identifying space capacity and set optimum routes
which, together with MPT initiative, have helped a steel manufacturer cut down on more than a million miles of road transport
a year and 5 lakh litre of fuel consumption.
KAUFMAN TRAILERS Innovation: A Mini-5 Car Hauler Trailer is designed to allow five cars, ranging in size and profile, to be a hauled by a mid-
sized truck, requiring only two people.
Description: The top deck has triple cluster chain ratchets with S, T, and grab hooks on durable 5’ chains. The bottom deck
has a wheel strap rollback tie-down system for eight wheels. Also included are 12 wheel loops & ratchets that can be used
on either deck and on any vehicle position by putting the ratchet hook through the deck mesh anywhere. It also has dual 12
k dropfoot jacks, 3-7000 EZ Lube axles, and a wireless remote control that can easily be used to load even low profile sports
cars like a corvette.
Transportation innovations, continued
JUNE 2012 • SMART LOGISTICS • 33
LOGISTICS FOR DAIRY PRODUCTS STRATEGY
WE all know that India is the world’s
largest milk producer and accounts for
around 20% of global milk production,
with most of it consumed domestically.
The value of the Indian dairy industry
is expected to touch `5 lakh crore by
2015, with milk output pegged at 190
million tonne at the end of the period,
Associated Chambers of Commerce
and Industry of India (ASSOCHAM)
said in a report in November 2011.
According to the study, the Indian
dairy industry is growing at the rate of
10% per annum.
Of the total production, about 60%
of milk is consumed in liquid form,
while the remaining 40% is used in
the form of butter, clarified butter
(ghee), cheese, curd, paneer, ice cream,
dairy whiteners and traditional sweets.
Keeping in mind the huge market and
the perishable nature of the products,
the risks and uncertainties for a dairy
products’ supply chain are many.
“India’s dairy industry is scattered
with major supplies based out of
western states such as Maharashtra and
Gujarat. Of late, Gujarat has become a
major hub, particularly for ice cream,
with Vadilal, Amul & Havmor
ruling the shelf. Moreover, there
is an increase in local consumption.
Coming to ancillary products like
cheese, Maharashtra is becoming a
big market with change in food habits
and preferences,” says Dipen Chheda,
Commercial Head – Logistics, Global
Connect (a venture of Kalpana
Shipping Agency).
Distribution forms an extremely
important aspect of the supply chain of
these products. Although earlier, it was
overlooked to some degree, it is now
considered significant simply because
distribution emerges as the second
largest operational cost after raw
materials. Indeed, distribution is one
of the most crucial and costly functions
of a dairy processing business.
GEOGRAPHICAL DISTINCTIONSThe geography of our country often
poses as a major hindrance for
logistics service providers as well as
manufacturers. When it comes to
dairy products, it becomes an all the
more sensible case because of the
goods being perishable in nature. The
hilly areas create a peculiar problem
of logistics and accessibility. As a
result, these markets require robust
packaging that can withstand rough
transportation conditions.
Coastal areas, on the other hand,
are majorly home to fishermen
community, who go for long fishing
Dairy is a vertically integrated industry with both parts of the supply chain—farm and manufacturer—being dependent on each other to ensure safe food. Dairy products being a necessity in every Indian household, the safe and timely handling of these products is of paramount importance. Here the most important part is the supply chain. Taking a look at the criticalities involved and how they have been successfully managed by the dairy giants of the country…
NISHI RATH
In a bid to boost the packaged dairy products sector, the Indian
Dairy Association (IDA) has promoted a tax exemption on
dairy equipment and machinery to encourage investments
in processing. IDA has also suggested a 4% VAT for all dairy
products, which could help boost consumption.
34 • SMART LOGISTICS • JUNE 2012
trips and require food products that are
convenient to use, dry in nature and
compact in form. Major players have
used this kind of segmentation for
their products like milk powder. The
robust aseptic cartons used to package
it ensures that milk lasts for long time
periods.
Transportation, however, is not an
issue in the markets on the plains. So,
the milk in plastic pouches in
these markets is a common
sight, thereby offering the
benefits of freshness and lower
prices.
AMUL: LEADING THE DISTRIBUTION SEGMENTOver the years, Amul has created a
unique combination of four distribution
highways. This rare capability has kept
them ahead of competition. “The
distribution highway is classified into
four segments, viz., ambient products
(milk powder, ghee); chilled products
(butter, cheese, shrikhand); frozen
products (ice cream and paneer); and
fresh products or perishable (fresh
milk, curd and yoghurt),” says RS
Sodhi, MD, GCMMF (Amul).
Sodhi adds, “Logistics is very crucial
when it comes to these products.
This is because, these products are
perishable and cannot be kept for a
long time. So, it has to have separate
logistics arrangement unlike any
conventional FMCG product, such as
soaps or biscuits.”
TECHNOLOGICAL DEVELOPMENTS The technological developments
in the dairy industry facilitate long
distance movement of fresh products
and make it possible for consumers to
have quality options. With the road
infrastructure development taking
place and the kind of technologies
available, it would not be difficult to
conduct pan India distribution.
Emerging technologies like
Geographic Information System (GIS)
is being used to improve the efficiency
of operation while the product is on
the move. IT, too, has become a boon
for companies, which are keen to
introduce process-level efficiencies and
improve the entire supply chain. IT
also helps automate critical processes
across the entire network. Major
players in the segment have integrated
technology at all stages of distribution
by implementing software solutions
across the entire value chain on a robust
and reliable communication backbone.
These include software focussed
on automating rural operations to
enterprise-wide SAP implementations.
DEPENDENCE ON 3PLsMost dairy owners depend on 3PLs
for their logistics needs including
milk collection, distribution of dairy
products and sale of products through
dealers & retail stores, among others.
“Growth in semi-urban areas
and tier-II and tier-III cities has
given rise to supermarkets and
departments stores, which have
fuelled the consumption levels of dairy
products. The issue lies in the smooth
transportation from places of origin to
the actual shelf. The journey is long
in terms of distance and that is where
the challenge lies. There are still issues
pertaining to freshness and difference
in quality,” adds Chheda.
Trying to overcome these issues,
a major part of these functions is
performed by 3PLs. However, dairy
owners need to retain control and
assure quality and timely deliveries,
especially for perishable products such
as fresh milk.
On being asked about the
complication related to dairy logistic,
Sodhi informs, “Every day, there is
movement of 110 lakh litre of milk,
and 2,000 tankers are used to bring the
milk from various locations. The same
stands true when milk has to be taken
to various other locations. There is a
lot of movement daily and we depend
on 3PLs for much of this movement.”
Amul has around 6,000 cold storages
across the country that help it provide
the best service to customers.
MAJOR CONCERNS & SCOPE The dairy products mainly consist of
fresh products (such as milk), which
are highly perishable and need to reach
the retail point early in the morning.
Apart from procurement cost, the cost
of transport is also a major concern for
the dairy industry.
“For storage, particularly cold
storages, we are still way behind the
actual requirements. With increasing
demand, there should be adequate
facilities for proper storage to prevent
spoilage, pilferage, theft and decay,”
adds Chheda.
However, it is not that the industry
is only struggling to manage the
products. There are a few things, which
the industry can cheer about. In a bid
to boost the packaged dairy products
sector, the Indian Dairy Association
(IDA) has promoted a tax exemption
on dairy equipment and machinery to
encourage investments in processing.
IDA has also suggested a 4% VAT for
all dairy products, which could help
boost consumption.
With the growing demand and
changing lifestyle of consumers,
the demand for dairy products has
eventually increased. This has directly
impacted LSPs catering to this
segment, who are reaping good results.
According to experts, the growth will
not only create healthy competition,
but will also open up more growth
opportunities, going forward. “The
Indian economy is already witnessing
a second white revolution and if we
have a proper mechanism in place, we
can surely rule this market,” Chheda
concludes.
Every day, there is movement of 110 lakh litre of milk, and 2,000 tankers are used to bring the milk from various locations.
RS Sodhi, MD, GCMMF (Amul)
Logistics for dairy products, continued
JUNE 2012 • SMART LOGISTICS • 35
HANDLING HIGH-VALUE FASHION GOODS RETAIL
THE apparel market in India is rapidly
growing. Rising urbanisation has
spawned a new class of consumers with
a growing passion for fashion...a class
of customers, who have more money
to spend. In India’s high-growth,
fast-changing retail clothing market,
significant new growth opportunities
for foreign and domestic players
have been seen in the past few years.
This, in turn, has led to the demand
for better logistics and supply chain
keeping in mind the special traits of
this segment.
The industry has inherent
characteristics like frequent change in
trends, excess stock, timeliness and
complete range availability, among
others. Here, the key factors that both
manufacturers and the LSPs have
to keep in mind are identification of
new trends, quick procurement, reduce
purchase order lead-time and respond
faster with efficient production and
sourcing logistics solutions. In order
to attract major players, many LSPs
have started offering customised
solutions like swatch and sample
deliveries, consolidating and transport
management & dedicated warehouses
with value-added services among others.
The apparel industry is fast growing
and so is the competition to reach the
customers first and fast.
STITCH IN TIME SAVES NINE
Timeliness is an important aspect
when it comes to high-value fashion
garments. If any of the two sides, i.e.,
manufacturers and LSPs are not able
to reach the goods as per the agreed
time; its reputation is bound to suffer
in the market. It can be said that the
whole deal would not reap any good
results, if the task is not completed and
delivered on time.
Being an early bird pays in retail
logistics. Logistics plays a very
important role to play in the making
of a retail business. “The moment you
say high-value fashion wear, you get
an idea how important it can be. In
retail, everything is important, starting
from display to transport. In order to
place the product on the shelf at the
right time, timeliness is what counts,”
explains Reshabh Raizada, CEO,
H&A (a retail unit of Alok Industries).
“A garment has a shelf life of
around 12–16 weeks. So, it deserves
a fair share. A consumer wanting to
buy a particular product at a particular
time will not come back later, which
is a loss for the retailer. So, right from
reaching the warehouse on time to
arriving at the store on time, everything
is important,” adds Raizada.
LATEST TRENDS AND COMPONENTS IN RETAIL LOGISTICS
Technology is the latest accessory that
Fashion is an industry on the move and keeping pace with it are logistics service providers. Modern global market logistics not only spans distances, but also involves the provision of storage facilities and value-added services whenever and wherever required. Here are some of the important factors that affect the smooth movement of high fashion apparels, the latest trends followed and the growth prospects of the segment…
NISHI RATH
36 • SMART LOGISTICS • JUNE 2012
has been added to the apparel industry
over the past few years. By embracing
technology solutions, forward-thinking
apparel companies are fashioning tight,
visible & integrated supply chains—
and are reaping the rewards. In such
a scenario, LSPs providing the latest
in technology have a cutting edge over
their counterparts.
In order to cut down on the risk
in-transit damage and pilferage,
various LSPs, especially for apparels,
have replaced conventional trucks with
containerised vehicles. Apart from
this, use of GPS and vehicle tracking
devices has been doing the rounds of
the industry in order to match the
global standards.
Going further, LSPs are offering
specialised operations and warehousing,
keeping in mind the various segments
in the retail sector. In India, logistics
contributes around 14–15% of the
country’s GDP.
“Warehousing is very essential to
store different designs and different
sizes in a way, which makes the
picking process error free. The
garment category is very prone to
errors, as physically, there is very
little to differentiate between the
different sizes in the same SKU
and designs which look similar,” says
Mani Bhushan, VP – Operations,
Inkfruit.
“For this, defining of SKU codes
and storage of garments at unique bins
based on the SKU codes becomes very
important. Different levels of quality
checks while picking also ensures
error-free dispatches. Also, one needs
to ensure that the products do not get
damaged or dirty during storage. For
this, it is important that the storage
happens in good dust-resistant outer
packing,” Bhushan adds.
Bhushan adds, “Garments
traditionally are less prone to damage
as compared to other products when in
transit. However, it is still important
to pack it in a way that ensures that
the conformity of the product is
maintained when it reaches the end
customer and the product is not prone
to shrinkage when in transit.”
REVERSE LOGISTICS PLAYS AN IMPORTANT ROLE
To serve clients better, retailers usually
provide the facility of return of goods
within a particular time frame. “Reverse
logistics is still at a very nascent stage
in India, but it is growing. The sector
is growing at 20–30%,” informs
Manish Saigal, Head – Transport &
Logistics, KPMG.
The challenge for every company
is to increase its profits. By opting
for reverse logistics, companies can
improve the handling of returns.
Generally, the return process involves
many people, processes and costs,
but one way to tackle this challenge
is to use reverse logistics, which is
more practical from a financial
viewpoint.
By adopting reverse logistics,
companies can cut on costs. It starts by
reducing transportation and fulfillment
of activities through the elimination
of the root causes of returns. Besides,
proper return policies also strengthen
the relationship with customers and
works for the goodwill of the company.
Getting the right people involved in
the whole process helps the cross-
functional nature of returns as well as in
the effective reverse supply chain flow.
PERSPECTIVES AND CHALLENGES
The total retail sales is expected to
grow to about $543 billion by 2014,
with organised retail accounting
for 5% of the sales. With customers
becoming more fashion conscious, the
rise in per capita income has opened
up a new growth chapter for the
retail industry. The large untapped
rural markets have not only have
demanded massive capacity addition
to rural infrastructure, but have also
emphasised on the development of a
strong logistics networks.
Another important factor that has
impacted the evolution of logistics
is the consumer behaviour. Today,
consumers demand a different level of
service and instant gratification, which
is why manufacturers have become
very particular about choosing the best
suited LSP to reach the consumer
first.
On the other hand, LSPs, too, have
to face several challenges. Lack of
proper infrastructure and integration
of logistics network remain the two
most critical areas that demand
attention. The other challenge that
logistics players face is the lack of
coordination of taxes, procedures
and policies across states, which is
important to ensure a seamless flow of
such high-end fashion goods.
GOOD TIMES AHEAD
Apparel logistics is different as it is
more trend driven rather than any
other segment. If a particular designed
shirt does not get to a store by a certain
date, it would not be a ‘hot product’
anymore. To combat such situations,
LSPs are helping their clients with
tailor-made solutions such as enterprise
resource planning (ERP), warehouse
management system (WMS), product
lifecycle management (PLM) and
inbound logistics software systems.
The fashion wear/apparel industry
in India is growing by leaps and
bounds. In fact, it is one of the key
drivers furthering the growth of the
Indian economy. Helping retailers and
manufacturers grow are LSPs and with
growing competition, the industry
experts forecast a bright future for the
apparel logistics segment.
Handling high value fashion goods, continued
JUNE 2012 • SMART LOGISTICS • 37
PHARMA LOGISTICS SHIPPING
DRUGS getting delayed to reach the
market costs companies around US$1
million per day, logistics costs shares
45–55% among other costs in the
pharmaceutical value chain...are some
of the shocking revelations made in a
report by the CII Institute of Logistics.
With more than 2,400 registered
pharmaceutical producers & over
20,000 licenced pharmaceutical
companies, India is poised to become
the next pharmaceuticals hub. Over
the last five years, the public sector
spending on healthcare has been a
healthy 20%—from US$6.7 billion
to US$11.7 billion. In fact, the
government has recently unveiled
‘Pharma Vision 2020’, a programme
aimed at making India a global end-
to-end drug manufacturing leader.
Besides, a McKinsey study ‘India
Pharma 2020’ has also asserted
that the Indian pharma market
is slated to reach US$55 billion
by 2020.
These numbers are, indeed,
sufficient to bring a smile to
many faces. However, they have a
potential to raise a few eyebrows as
well since India unfortunately sits on
a majorly underdeveloped logistics
infrastructure. All said and done,
if the country finds it tough to ship
the pharma products going forward,
it will not help the industry’s cause.
Thus, it is a must for India to provide
world-class unified supply chain
infrastructure that will bring efficiency
into the space. To begin with, let’s
first examine the challenges that lie
ahead while ensuring smooth pharma
shipping.
SAILING THROUGH CHALLENGES Although the sky looks bright for the
pharma industry, there are still certain
rough patches that are bothering
logistics players, as shipping sensitive
drugs require more than routine
work. Along with infrastructural
issues, handling this cargo through
transhipment points and ports also
poses a major challenge in India
where inadequate training or care
on the part of the site staff can lead
to supply chain problems. “From a
macro economic perspective, India’s
challenges are not only limited to mere
logistics of pharmaceutical products
into or out of the country, but it also
covers the entire nation’s supply chain
infrastructure. India today is the third
largest developing pharmaceutical
market in Asia. It is also becoming the
preferred destination for clinical trials
and R&D over the last two decades.
The industry is expected to grow by
around 8%, by 2015, taking India’s
share of the world’s pharma market
to about 2%,” says Archana A Mittal,
Joint MD, Arshiya International Ltd.
She adds, “Temperature controlled
goods move in envirotainers/
cooltainers/refer containers
and require warehousing
with various temperature
ranges like vaccines—2–8º,
API’s 15–25º & excipients at
below 25º. Temperature control
and monitoring during storage and
transportation further mandates
increased usage of latest technologies
like GPS, data loggers, etc. One also
needs state-of-the-art, dust-free,
temperature-controlled warehousing
facilities with trained manpower to
handle such sensitive products. There
is an acute lack of such infrastructure
in India.”
As India is gearing up to become the next pharma hub, logistics players need to take the pole position in this race against time. Now is the time for Pharma logistics players to change their approach from shipping just another cargo to
managing outcomes as with sensitive drugs, even a slight delay in shipment or minor temperature change can decide the fate of a person. Here’s a prescription for pharma shipping major, recommending bitter medicine for sweet success.
Success & Smooth Sailing Prescription For
VISHESH SHARMA
Illus
tratio
n B
y S
anja
y D
alvi
38 • SMART LOGISTICS • JUNE 2012
Pharma logistics, continued
According to Anil Khanna, MD,
Blue Dart, “The pharma logistics
industry is a highly fragmented network
in India with limited advancement in
regulatory reforms, inadequate cold
chain infrastructure and IT such as
barcoding, GPS & RFID by logistics
providers. Apart from this, quality
storage infrastructure, high dwell time
and specialised handling of pharma
products at seaports have always been a
challenge. Pharma products are treated
and handled like any other product;
while, at times, lack of storage facilities
at these locations force companies to
take direct delivery of pharma products
coming in.”
Khanna rues the fact that the
temperature-controlled facilities
at all major shipping points are
inadequate with limited or no capacity
for different temperature ranges of
pharma products. Given the boom in
biotechnology and Clinical Research
Organisation (CRO) activities, one
needs to look into the importance of
pharma zones at all major seaports as
well as airports.
SOME OTHER CONCERNSThe above issues multiply when you
look at those who have an EXIM
component in their operations.
Import licences are mandatory for
drugs shipments that come into the
country. Getting approvals for licences
can sometimes cause delays that can
prove to be fatal for the product. For
companies that need to pay duty and
import sensitive products; any spoilt
product means not just the waste of
product associated costs, but added
duty costs and costs of an already
expensive logistics solution. That
brings us to the issue of destruction
of these spoilt/expired pharmaceutical
products that need to be handled
professionally as they can prove to be
quite expensive and cumbersome for
companies.
“Managing the temperature is a
major issue. While you may have a
temperature-controlled facility and
vehicle, instances of handshake can
occur, during which, the cargo may
be exposed to ambience temperature.
Another issue is the lack of ability to
efficiently consolidate cargos coming
in from ‘A’, ‘B’, ‘C’ suppliers. There
is no fullproof model right now.
Standardisation of packaging is the
need of the hour. This would make
loadability easy,” says Rajeev Saxena,
Sr VP – Contract Logistics, Agility
Logistics Pvt Ltd.
Malay K Pota, VP – Products
& Business Development, Express
Global Logistics Pvt Ltd suggests that
some of the regulations present a tricky
scenario. For example, the regulatory
authority has imposed a 24-hour
cooling period for crucial drugs. Now,
where is the infrastructure to meet
this requirement? Also, the regulations
demand a 24x7 knowledge team along
with the cargo. This is tough since the
industry faces acute shortage of skilled
manpower. “I would prefer a flexible
mix of both so that the industry also
gets some breathing space,” says Pota.
QUALITY INFRASTRUCTURE ESSENTIAL Whether it is logistics of pharma
products into/out of India or movement
within the country, world-class state-
of-the-art infrastructure & trained
sector-specific workforce is what India
requires to leverage on the market
opportunity and export potential.
Mittal says, “Arshiya International
has taken the initiative to redefine
India’s logistics space by developing
and operating unified supply chain
infrastructure across strategic
locations comprising of Free Trade
& Warehousing Zone (FTWZs),
industrial & distribution hubs,
rail, rail infrastructure, transport &
handling, forwarding and supply chain
technology & management. This is also
supplemented by the pool of industry
experts, skilled and semi-skilled
workforce, which Arshiya provides to
cater to the specific requirements of
this sector.” She believes that Arshiya’s
FTWZs are a game changer for the
pharmaceutical industry, as it allows
duty-free storage and provides mother
distribution centres for pharmaceutical
companies importing expensive and
sensitive products. “It is a chicken and
egg story. The industry wants us to
create world-class infrastructure for
shipping these products before they
join hands. On the other side, we want
the industry to support us so that we
can create world-class infrastructure.
Also, the industry is not willing to
come on-board for a long period and is
not ready to spend more. They have to
understand that the difference between
a facility and a world-class facility
cannot be `1 per sqm,” says Saxena.
INNOVATIVE METHODSIt is often said that the desire to achieve
excellence often leads to innovations.
This strictly holds true in case of
pharma logistics players, who, in a bid
to offer premium business solutions,
have come up with various innovative
mechanisms.
“We have introduced certain
quality control measures before duty
payment, which allows companies
to have quality check & control on
critical pharmaceutical products before
the duty payment. Besides, we also
offer flexibility to customise pharma
products specific to the Indian market,
such as re-invoicing, packaging/
re-packaging, labelling/re-labelling,
consolidation, etc. Last, but not the
least, we also boasts of the ability to
store various types of pharmaceutical
products in a customised warehousing
space, including temperature-
controlled storage and maintaining
With emerging markets like India being positioned as one
of the growth driver for the global pharma industry, pharma logistics has a huge potential to grow. At the same time, the onus
of matching up to the global standards in the supply chain is
very much on Indian players.
JUNE 2012 • SMART LOGISTICS • 39
the highest standard of warehousing
quality,” says Mittal.
TECHNOLOGY TO HELP THE CAUSE At present, we have a situation where
manufacturers are unable to track the
product round the clock due to the lack
of IT sophistication in India; where
even basic technology like the use of
RFID technology has been minimal.
Given the fact that technology
required for the pharmaceutical sector
is not just for tracking, but also for
contamination protection, temperature
control mechanisms and alarms,
relative humidity indicators, periodic
product quality checking
equipment, etc., are all a
must for providing logistics
services for pharma at par
with world standards.
Khanna avers, “Being a
logistics industry pioneer,
we have an obligation to
show the path towards innovative
techniques. Recently, we have
launched a Temperature Controlled
Logistics Solutions (TCL) that caters
to the various sensitive needs of
pharmaceutical companies and CROs
across the country. The innovative
TCL ensures safe and compliant
transport in frozen, chilled and
ambient conditions, using appropriate
cooling mediums. The packaging
performance delivers temperature for
the range -20ºC, 2–8ºC and 15–25ºC
for varying distribution times.”
“Technology has recently played a
major role in ensuring safe movement
of pharma products. Through
temperature validated solutions,
pharma companies not only distribute
their products to a wide market, but
also ensure timely delivery and in the
right condition. We, at Blue Dart,
understand the criticality involved in
pharma logistics and the repercussions
in case of any shortcomings in the
service. So, we always strive to
ensure that the consignment reaches
the destination on time in the right
condition despite the challenges faced
by the industry,” he adds.
Khanna also claims that these
solutions are backed by extensive
and reliable express distribution, dry
ice supplies including free top-up
replenishments, real-time shipment
status information, regulatory
clearance, validation services and
project management. The packaging
for the same is constructed from
recyclable, environment-friendly and
cost-effective material. This is equally
backed by strong operational processes
and systems. Blue Dart’s TCL
solutions cater to the leading pharma
companies, CROs and hospitals/
laboratories to name a few. Along with
TCL, Blue Dart also has a robust back
end support system that includes smart
truck (for optimal route planning thus
saving unnecessary travel time), GPS
enabled vehicles (that help monitor
vehicle movement), smart sensor (that
monitors the temperature of pharma
shipments), track & trace (that
empowers customers to monitor their
pharma shipments) and 24x7 visibility
of shipments across India.
“We provide world-class soft
infrastructure, such as IT visibility
and customised tracking to enhance
the technology connectivity associated
to all aspects of the pharmaceutical
supply chain including warehouse
management solutions & ERP
compatibility. A unified supply chain
infrastructure comprising of ‘hard
infrastructure’ (FTWZ, industrial
& distribution hubs, rail sidings and
customised rail containers) with ‘soft
infrastructure’ (last mile transport &
handling, forwarding and supply chain
technology & management) is what
is required to leverage the pharma
opportunity of India,” expresses Mittal.
TESTING TIMES AHEADPharma logistics is one of the most
important stages of operations for any
pharma business. It is a very critical
component as pharma products are
sensitive to external environmental
factors such as temperature and light.
They need care while handling and
during storage.
Pota suggests that along with
private players, the government
must come forward and fulfill the
infrastructural needs. He believes that
more and more cold chains should be
set up near the port areas, as it would
reduce the cases of ambience exposure
to the sensitive drugs.
However, land parcels near
these areas are costly and
return on investment takes
nearly 8–10 years. The
government can pitch in
here by offering subsidies.
“Plus, efforts should be
on developing skilled manpower,
recognising logistics industry as a
sector, setting up pharma zones,
specific policies and procuring
temperature-controlled vehicles,”
opines Pota.
With emerging markets like
India being positioned as one of the
growth driver for the global pharma
industry, pharma logistics has a huge
potential to grow. At the same time,
the onus of matching up to the global
standards in the supply chain is very
much on Indian players. With the
given scenario, service providers would
be evaluated purely on the basis of
performance as pharma companies
adopting the best supply chain practices
will have the opportunity to lower
costs, improve their asset management
and enhance customer service. The
evolution and the development
of pharma logistics is bound to
bring about a revolution in the way
pharmaceutical companies distribute
their products and partnering health
reforms.
The pharma logistics industry is a highly fragmented network in India with limited advancement in regulatory reforms, inadequate cold chain infrastructure and IT such as barcoding, GPS & RFID by logistics providers.
Anil Khanna, MD, Blue Dart
40 • SMART LOGISTICS • JUNE 2012
FACILITY VISIT ANGRÉ PORT
FORMING one of the biggest
peninsulas in the world, the Indian
coastline spans across an area of more
than 7,500km. Around 95% of the
country’s foreign trade by volume and
70% by value are transported through
sea. The New Foreign Trade Policy
envisages doubling India’s share in
global exports in the next five years
to $150 billion. However, India
unfortunately still lags behind in
terms of developing sea infrastructure
as compared to some of the other
developing countries. Indeed, there are
a few private players who are taking
the onus of building world-class port
facilities in India upon themselves. One
of them is the Goa-based Chowgule
Group, which has developed a state-
of-the-art port in Ratnagiri district,
Maharashtra. Named after the
Maratha Admiral Sarkhel Kanhojiraje
Angré, the 16 million tonne facility
promises to decongest major ports
in nearby areas such as JNPT and
Mundra Port in Gujarat. On a recent
visit to the port, we experienced the
idiom, ‘where there is a will, there is a
way’, turning into reality.
Vijay Chowgule, Chairman,
Chowgule Group, asserts, “Besides
aiding the logistics, this port would
also play a key role in developing the
region. It would provide employment
opportunities, aid in better connectivity
while simultaneously decongesting the
major ports.”
ANGRÉ PORT: A WIND OF CHANGELocated at Jaigad in Ratnagiri
district, Maharashtra, Angré Port,
an all-weather facility, was awarded
to the Goa-based Chowgule Group
in March 2008 by the Maharashtra
Government for a 50-year period
as per the concession agreement on
Build-Own-Operate-Share-Transfer
(BOOST) basis. The Group has
recently inaugurated the first phase of
the project, which has been developed
with an investment of `520 crore
and spans across an area of 300 acre.
Besides the domestic destinations, the
facility would cater to the Middle East
& Colombo and can berth four ships
simultaneously.
MP Patwardhan, MD, Chowgule
Ports and Infrastructure Pvt Ltd,
informs, “In 2002, the Maharashtra
Government declared a policy whereby
they announced six locations for the
development of ports of the state
through public private partnership.
While India is fast emerging as a global power, it is the sea infrastructure that still remains a cause of concern. Major ports remain congested throughout, while the minor ports do not have the logistics to bear the burden of a giant economy. The recently inaugurated state-of-the-art Angré Port promises to decongest major ports in the nearby areas besides catering to the Middle East & Colombo. It has a capacity to berth four ships simultaneously. This facility, being developed taking ‘tomorrow’ into consideration, stands tall compared to some of the world-class ports.
VISHESH SHARMA
HarbouringThe Route Towards
Prosperity
JUNE 2012 • SMART LOGISTICS • 41
We evinced interest in Jaigad, since we
had an understanding of the harbour
and Jaigad was a port of call for the
passenger vessels plying between
Mumbai and Goa.”
Atul Kulkarni, CEO, Chowgule
Ports and Infrastructure Pvt Ltd,
says, “It is surprising to know that an
emerging economy such as India lacks
sea infrastructure, which is crucial for
its development. We realised that there
is a need for a quality facility, which
can operate efficiently and with ease.”
THE FIRST PHASE The site development was started in
January 2010 and marine construction
is now close to completion. The
creation of a 43 metre wide and 350
metre long quayside built into the
sea has yielded a total berth side of
700 metres along both sides.
With the prevailing 10 metre draft,
the jetty can handle four 40,000–
50,000 DWT Handymax vessels
simultaneously. Once dredging work is
undertaken to 13 metres, the port will
be able to handle ships up to 75,000–
80,000 DWT. The port has a large
back up area already under possession
and the company has created on it a
container yard, measuring 97,140 sqm,
a dry bulk yard of 20,378 sqm and
a liquid bulk handling facility of
37,906 sqm.
Hydrographical surveys have for
long shown little sedimentation and
siltation along this stretch of the
shoreline. “Ours is a self-flushing,
naturally maintained channel within
a sheltered harbour,” mentions
Kulkarni. He adds that the ship repair
yard, scheduled for commissioning by
this year end, will have Rolls Royce-
supplied 14.5 metre vertical ship-lift
with a capacity of 8,500 tonne. Each
of the six repair berths will be able to
repair ships up to 10,000 DWT.
Kulkarni says, “This country has got
7,500 km of coastline and you cannot
depend on ports, which are 500 km
apart from each other. This would not
only result in congestion, but will also
require the cargo to travel 500 km by
land. This is where our logistics cost
is more as compared to some of the
developed countries where the logistics
cost is in the range of 7–8% of the
GDP. While in India, the logistics
cost is almost 13% of the GDP.”
CONNECTIVITYFor any facility, dealing with cargo and
ensuring proper road & rail connectivity
is critical. So, while finalising this
location, the seamless connectivity also
played a key role. As far as the road is
concerned, the NH-17 (Bombay-Goa)
is about 45 km from the port. There
is a two-lane road connecting the port
at present, which is being widened to
four-lane soon.
The developers are also ensuring
smooth rail connectivity. The rail
connectivity to Angré Port involves
two stages; first, the connectivity
between the port and the Konkan
Railway and the connectivity second
between Konkan Railway and the
Central Railway, because then the port
will have a large secondary and tertiary
hinterland to service. And the USP
of this project is that the Mumbai-
Kochi sea route (which is incidentally
the main international route as well) is
just 3.5 nautical miles from the port.
Kulkarni says, “Currently, the land
transportation cost from Kolhapur to
Mumbai is `28,000. However, once
42 • SMART LOGISTICS • JUNE 2012
Angré Port, continued
this project becomes operational, the
same cost will come down to `11,000
as the containers do not have to go all
the way to Mumbai for shipping. This
port would serve the entire south and
western Maharashtra region, Kolhapur,
Sangli, Satara, Sholapur, Pune as well
as north Karnataka, Belgaum, Hugli
and Dharwad.”
CLEAN CARGOFrom the day the project was
first conceived, focus has been on
developing a clean cargo facility,
i.e., the port would refrain from
transporting coal, oil &
other hazardous materials
and would focus on textiles,
horticulture, marine products,
engineering & foundry items
and auto ancillary. Moreover,
there are auto manufacturers
in Pune region, who are also
exploring the feasible options
for EXIM. They would find
this port highly beneficial. It
has been decided that only
containerised and dry bulk
cargo would operate from
Angré.
TECHNOLOGICAL INNOVATIONSIn terms of efficiency, the company is
looking at various options such as web-
based terminal operating system, latest
crane technology, or the interaction
with the trade. Angré will have a port
community based system, which is
web-based. Through this, users can
actually interact with the operator and
also know the status of their cargo. But,
would all these technologies not add to
the cost? “There is a perception in the
industry that private ports are efficient
though a bit costly. However, you have
to see the total logistics costs. You
have less handling charges at various
ports, but then, the waiting period is
too long. And there is congestion. So,
you convert all these into monetary
terms and will realise that the cost you
pay at these so called ‘cheap ports’ is
much higher,” suggests Kulkarni.
CHALLENGES FACEDPlanning all these features together
and then delivering on the same must
have been a tough job? “Fortunately,
there was a land under our possession.
So, that was not an issue. But yes,
working in an environment where
there is no infrastructure available is
always tough. In the true sense, this
is a greenfield site. So, we faced a lot
of challenges in moving the material,
manpower, etc. Plus, there were
no proper communication channels
and for days, there used to be zero-
communication between the site and
controlling headquarter. However, we
managed pretty well with that kind of
challenges since the water here is very
calm and tranquil,” says Kulkarni.
He adds, “Since it is a green zone,
we had to ensure that no green belt is
harmed. In fact, only four trees were
cut during the entire development of
this project.”
SAFETY COMES FIRSTWhile constructing this port, lot of
precautions have been taken to ensure
safety of humans, logistics and the
environment. Kulkarni says, “This is
the safest harbour on the west coast
with full protection from the southwest
monsoon because of the landmass that
we have on the south west side. There
is minimal effect of monsoon here.
This would help us in running the
port all year round. In fact, you will
be surprised to know that the entire
construction of this port took place
during the monsoon. We have a large
sand land in the north, which would
help against high tides and northern
monsoon.”
SHIP REPAIRING FACILITYBesides the feeder service, Angré
Port will also have a state-of-the-art
‘shiplift’ facility. This is going to be a
first of its kind facility in India. Once
operational, this facility would be able
to repair ships both underwater and
afloat for up to 10,000 DWT. With a
maximum capacity of 8,500
tonne, the shipyard will have
a flexible design to handle
various types of ships, such
as mini bulk carrier, offshore
supply vessel, coast guard
vessels, tugs, dredgers, pilot
launch, yachts, pleasure crafts
and so on. The facility will
have six dry repair berths.
BRINGING TRANSFORMATIONWith all these facilities, the
port is sure to transform the
port sector in India. Kulkarni
says, “We will be introducing
some of the latest concepts in port
operations such as the off-dock and
pre-get facility at Angré. Besides, some
of the other related infrastructure would
also be developed, which in my opinion
will be used for the first time in India.”
In this battle for a growing, but
increasingly demanding market, the
winners will be ports that can achieve
high performance, manage terminal
performance holistically to deliver
maximised return to stakeholders,
drive continuous value creation across
enterprise functions and provide
terminal operations with the agility to
deliver an optimal mix of service level
and cost. Let’s hope Angré Port fulfils
all these expectations and many more
to transform the Indian Port sector!
Photos By Vishesh Sharma
44 • SMART LOGISTICS • JUNE 2012
WAREHOUSING & DC ARIF A SIDDIQUI
INDIAN WAREHOUSING & DC VS. OTHER DEVELOPING COUNTRIES In the last decade or so, India has made
a lot of progress in terms of roads,
vehicles and storage facilities, which
are crucial pillars for the warehousing
industry. While this comprises the
hardware part; on the soft side, we
have human resource and information
technology. Looking at all these factors
holistically, one would observe that the
country has really progressed, especially
in terms of improving road condition
and better & larger vehicles availability.
Moreover, companies such as Tata
Motors and Ashok Leyland have put
in a lot of effort to come up with fuel
and cost efficient commercial vehicles.
Besides, the national road network
has also witnessed immense progress,
mainly due to the Golden Quadrilateral.
However, there are various states
which are yet to develop quality
infrastructure within its city limits.
As of now, the city planners have not
been as progressive as their national
counterparts. Because of this, we see
a major congestion once we enter
the city limits. This situation has
discounted some of the major gains
achieved by national highways. As far
as warehousing facilities are concerned,
I see a lot of good facilities, but not
comprehensive units. Developers are
building facilities, with cost as a major
focus area, besides covering as much
land as possible. But if you ask them
whether they are generating operational
efficiency and reducing turnaround
time, the answer will be “No”.
THE ROADBLOCK First of all, customers should be
willing to pay what these premium
facilities deserve. Also, customers
should be aware of state-of-the-art
facilities so that they can demand for
their services. Another major issue is
the designing aspect. Usually, these
facilities are designed by people, who
lack the required know-how and
knowledge. People must understand
that designing a warehouse and
designing an industrial complex are
two different things. Unless and until
you are completely aware of supply
The warehousing segment in India has undoubtedly matured even though it still has a long way to go in terms of becoming world class. There are a few professionals, who are actively working in this direction. One such professional is Arif A Siddiqui, Founder, Coign
Counsulting. Boasting of an overall 21 years of in-depth hands-on experience in sales, operations and business management, Siddiqui
is responsible for designing and operationalising the supply chain inbound, outbound and reverse logistics processes for warehousing & distribution solutions for large MNCs in the country. During an exclusive interaction with Vishesh Sharma, he shares his experiences and vision for the Indian warehousing segment. Excerpts...
The industry needs
FacilitiesAwareness for world-class
Specialists and
JUNE 2012 • SMART LOGISTICS • 45
chain and logistics operations, you will never be able to
actually design a building that can give you the highest
output. However, this situation is changing with more and
more professionals coming in the industry. In fact, the
owners also realise now that a premium facility would fetch
them better returns as compared to conventional ones.
SCOPE OF TECHNOLOGY Indeed, technology has been helpful in realising this
dream. If you look at the applications of technology in
warehouses, predominantly in storage and material handling,
huge amount of innovation is taking place. Technology has
helped in improving the overall volume of storage, besides
substantiating the overall turnaround time and processing
of orders. Moreover, the use of IT, WMS, barcoding
systems, storage and retrieval processes have tremendously
helped in improving accuracy & reducing operational
time. Technology has also helped in managing large
transactions.
REDUCING OPERATIONAL COSTS The problem with us is that we have a tendency of measuring
everything in monetary terms. If you evaluate on the total
cost basis, including reduction in manpower, you would
realise that technology is playing a crucial role in ensuring
smooth functioning of warehouses and storage facilities.
FUTURISTIC TRENDS I strongly believe that going forward, the industry
would primarily witness three trends—including good
infrastructure, good information system and good skill
set—which would play a dominant role. People would
value optimally designed and efficient infrastructure, the
integration of the system & processes to the infrastructure
and appreciate human skills.
AUTOMATION AND MECHANISATION These will play a significant role, but here, one must note
skilled manpower would play a critical role in driving the
growth of automation and mechanisation. However, here,
awareness is important because if the user does not know what
is required, he will be resistant to adopt modern technology.
IMPROVING THE RURAL SITUATION Distribution centres are mostly located around the consumption
and production centres, which is feasible. The distribution
centres are directly proportionate to the production centres.
The second thing here is that most private companies are
profit oriented. They would invest only if there is scope
for good returns. Unfortunately, this is not possible in the
case of rural areas. So, the onus lies with the government
to actually develop rural infrastructure either through public
private partnerships or by funding the projects.
DERIVING THE MOST FROM LEAN AND GREEN FACILITIESThis has to be done in tandem by both the private and public
sectors. While designing the facility, developers must ensure
proper lighting, ventilation, eco-friendly building materials,
road coverage, open spaces, hardscaping & softscaping,
etc. apart from ensuring that there are arrangements for
renewable energy sources, rainwater harvesting, etc. Majorly
three aspects, viz., the design front, the process front and the
technology front, need to be kept in mind. The government,
on the other hand, can contribute by improving rural
infrastructure and by eliminating lengthy legal procedures &
unnecessary taxes.
E-COMMERCE & ITS IMPACT ON WAREHOUSING & DCThe emergence of e-commerce would surely improve the
growth of this sector. Since we have so many e-tailers
coming up, the requirement would be huge. This is because
their volumes would be large, but the size of the transactions
would be small. The transactions would be frequent, but
will be reduced in weight. This change would significantly
require agility in the system. Moreover, distribution of these
goods would be a major problem as city roads are regularly
congested. So, time would be an issue. The biggest challenge
for them would be the delivery cost and not the storage cost.
SECURITY, SAFETY AND SUSTAINABILITY First of all, we need to understand the meaning of the three
terms. Safety is basically designing the building such that
people working there do not get injured. The area has to
be accident free; equipment have to be protected & safe to
use; the floor should not be slippery and the electric wiring
should be short-circuit-free. The security aspect, on the
other hand, takes into consideration that the products are
secured from pilferages, intrusion and robbery. If buildings
are designed keeping in mind these two aspects, it would
sustain for a long time. Unfortunately, safety is not being
given its due importance at the industrial level. While it
is considered good to incorporate and implement, it is not
really considered to be an essential element.
YOUR SUGGESTIONS AND EXPECTATIONS FROM THE INDUSTRY?I expect the industry to be more aware about the latest
design techniques, going forward. The more we are aware,
the more we will come up with fresh ideas. As of now, the
industry lacks knowledge. I sincerely expect professionals to
become warehousing specialists.
Besides, I do hope that we willingly adopt the latest
technologies with open arms. Professionals should be
innovative and should be open to use modern technology. If
this happens, the hardware part of it would also change.
46 • SMART LOGISTICS • JUNE 2012
AUTOMATION TRENDS HOTBARS™ IMAGE ANALYSIS TECHNOLOGY
Laying A New
Foundation For 1D
Barcode Reading
If contemporary technology has a grand theme, it is that eventually, digital will replace analog, and solid state will replace mechanical. So is the case with linear barcode readers, the market for which is currently dominated by mature, opto-mechanical laser scanners. Here, Cognex saw an opportunity and developed a high-performance image analysis system that has been designed specifi cally to serve as the foundation for the next-generation of Cognex DataMan® barcode readers.
UNTIL recently, advances in image
analysis have not kept pace with image
formation. Inexpensive contemporary
systems can provide a few hundred
million high-quality pixels per second
to the microprocessor, but the image
analysis techniques that had been
developed previously can neither keep
up with the speed nor take advantage
of the quality. Over the last two years,
a team of engineers at Cognex has seen
this shortfall as an opportunity to lead
the transition to digital technology
by bringing image-based barcode
readers to a level of maturity where
performance can overtake that of
opto-mechanical laser scanners. The
result of this effort is patent-pending
Hotbars™ technology, a novel high-
performance image analysis system
designed specifically to serve as the
foundation for the next-generation of
Cognex DataMan® barcode readers.
Hotbars is responsible for providing
the primary 2D image analysis
capabilities needed for omnidirectional
barcode reading—finding barcodes and
extracting 1D signals for decoding. The
system rests on a solid mathematical
foundation, uses algorithms that are
well-matched to contemporary digital
signal processor (DSP) architecture
and benefits from meticulous hand-
coding of speed-critical sections of the
software. High reliability results from
the following image analysis guidelines
that Cognex has pioneered for the past
30 years in industrial machine vision:
• Design for photometric invariance,
the property that image analysis
results are largely independent of
the overall brightness and contrast
of an image.
• Avoid thresholds, but when they
cannot be avoided, prefer fuzzy
thresholds to hard ones. When
hard thresholds cannot be avoided,
postpone them until late in the
analysis.
• Maximise the information that
can be extracted from an image by
understanding and taking advantage
of the effects of pixel grid geometry.
The pixel grid is an array of squares,
like a checkerboard, and is strongly
anisotropic, which means that the
appearance of image features varies
as a function of their orientation
relative to the squares of the grid.
Information is lost when these
effects are ignored, and gained
when they are properly considered.
HOTBARS FINDERThe Hotbars finder analyses a raw
source image and produces a list of
regions where it is likely that a barcode
exists, along with the orientation and
other properties of the barcode. The
finder is the gatekeeper for the entire
system—it determines the regions
where decode attempts will be made,
and therefore, has a profound effect
on yield and speed. A barcode cannot
be read unless it occupies a region
identified by the finder, and any region
identified that does not contain a
barcode will slow down the system with
useless decode attempts. Furthermore,
the finder is the only system component
that touches every pixel in the source
image, which arrives at a brisk pace of a
few hundred million per second. Clear
reliability and speed are at a premium.
One method used by prior image-based
readers to find barcodes is to mimic
laser scanners by laying down in the
image a series of virtual scan lines
JUNE 2012 • SMART LOGISTICS • 47
along which 1D signals are extracted
for evidence of barcodes. To achieve
reasonable speed, these virtual scan
lines typically comprise a limited set
of orientations, for example multiples
of 45°, and a limited set of positions.
The vast majority of image pixels are
not examined, a shortcut that can lead
to failure modes and reduced yield.
The Hotbars finder takes a different
approach, using omnidirectional texture
analysis to provide more reliable and
complete information. Omnidirectional
means producing reliable results
regardless of the orientation of the
barcode. Texture refers to geometric
properties of image features in
local neighbourhoods of an image,
specifically properties that provide
evidence of a barcode’s existence in
that neighbourhood. For the Hotbars
finder, those properties represent the
extent to which a local neighbourhood
appears to contain parallel lines.
Once the neighbourhoods are
evaluated for the likelihood of containing
a barcode, a clustering algorithm joins
the likely neighbourhoods into more
complete regions. These regions
are further analysed and filtered to
produce the final set to be subjected
to decode attempts. The time budget
for the Hotbars finder is just a few
nanoseconds per source image pixel
on a relatively inexpensive DSP. With
meticulous hand-coding of instructions
and sophisticated control of memory,
the Hotbars finder can be executed in
a mere handful of processor clocks per
source pixel.
HOTBARS SIGNAL EXTRACTIONOnce regions that are likely to contain
barcodes are identified, decode
attempts can be made. Here, the
fundamental image analysis operation
is the extraction of a 1D digital signal
from the 2D source image along a
line of given orientation, often called
a projection line. All other aspects of
decoding involve analysing these 1D
signals. 1D signal extraction has a
long history in machine vision, with
a substantial variety of established
methods. There are four useful criteria
for evaluating such methods. They are:
• Geometric accuracy refers to the
extent to which the 1D signal
faithfully preserves the geometry
of features in the image, which for
barcodes means the relative spacing
of bars and spaces and is clearly
important for reliable decoding.
• Resolution refers to the ability
to reproduce, with reasonable
fidelity, features of small size along
the projection line, in our case
individual bars and spaces. In part,
resolution depends on the spacing of
the samples of the 1D signal, with
smaller spacing required for higher
resolution. However, resolution
can be limited by artifacts of image
formation, particularly blur caused
by motion or imperfect focus.
Resolution can be further limited
by blur introduced during 1D signal
extraction.
• Noise reduction refers to the
ability to reduce 1D signal noise by
taking advantage of the redundancy
inherent in linear barcodes,
generally by signal averaging along
a bar or space.
• Speed refers to the rate at which
1D signals can be extracted, or
equivalently the time needed to do
so, as a function of the length of the
signal required.
Before Hotbars, bilinear
interpolation was the generally
preferred, state-of-the-art method
because it achieves an acceptable balance
of geometric accuracy, resolution, noise
reduction and speed. Hotbars has as its
mathematical foundation a model of
the behaviour of the pixel grid itself,
which allows blur to be reduced while
maintaining perfect accuracy and good
noise reduction.
Generally, sophisticated analysis
such as is exemplified by Hotbars comes
at a price, and in machine vision that
price is almost always speed. So how
much does the Hotbars analysis cost?
Speed, of course, depends on many
factors unrelated to the method in
use, such as processor speed, hardware
acceleration and programming skill.
Running on a relatively inexpensive
DSP, bilinear interpolation requires
around 200 µs to extract the signal.
For Hotbars, the time is approximately
10 µs. Rather than paying a speed
price for the higher resolution,
Hotbars runs about 20 times faster!
Hotbars’ enormous signal extraction
speed comes from using a novel and
extremely efficient algorithm that is
well-matched to contemporary DSP
architecture. The novelty and efficiency
are found in both, the computation
itself and in the way that memory is
accessed, which makes Hotbars signal
extraction much faster than even the
simplest prior methods.
HOTBARS IN USEHotbars has allowed Cognex to design
a high-performance image-based
barcode reader from ground up. The
new reader finds and decodes much
faster. So, the system can keep up with
the high presentation rates that have,
until now, been beyond the capability
of 2D image-based readers. Just as
important, the ability to extract many
more 1D signals every millisecond
has been used to eliminate decoding
shortcuts, thereby reducing failure
modes and improving read rates.
Because the extracted signals are of
generally higher fidelity, the ability
to decode under-resolved barcodes
is also improved, which can be used
to support a wider field of view by
allowing objects to be imaged at
reduced resolution. When Hotbars
is combined with advances in image
formation, including high-intensity
LEDs, liquid lenses and megapixel
sensors, the result is a mature barcode
reader that delivers the promise
of solid-state, digital technology
while not yielding performance to
opto-mechanical laser scanners.
Bill Silver, Sr VP & Senior Fellow, Cognex
Corporation.
48 • SMART LOGISTICS • JUNE 2012
POLICIES & REGULATIONS LAND MANAGEMENT AT MAJOR PORTS
Optimising Potential With an aim to imbibe the global practice of allocating land belonging to ports for carrying out various economic activities like SEZs, the Indian Government is proposing to develop a policy of land management at major ports. Given the fact that in India all the major ports have a combined land asset of about 2.58 lakh acre at their disposal, the policy holds enormous economic potential for the development of the country’s maritime sector.
PORTS have played a very critical role
in making India continuously register
a high growth rate. In order to sustain
and improve the efficiency of major
ports in the country, the Ministry of
Shipping under the Chairmanship of
the Additional Secretary and Financial
Adviser constituted a Committee. The
members of the Committee comprise
of Chairmen of some of the major
ports, along with MD (IPA) and Joint
Secretary (Ports). The Committee was
assigned the following tasks:
(a) Relook at all the policies directly
related to major ports’ functioning
(b) Recommend various initiatives
towards encouraging private
participation and improving the
efficiency levels of the ports leading
to efficient and economic end-to-
end solutions for ultimate customers.
THE FINDINGS After examining all the policies for the
port sector, the Committee concluded
that a policy on land is critical for
the sector’s smooth functioning. It
prepared a draft ‘Land Policy’, which
was uploaded on the Ministry’s website
for comments and suggestions from
all the stakeholders. The Committee
received several responses. However,
it was only after considering all the
aspects of the matter, that the Ministry
issued the Land Policy 2010.
GOVERNMENT STEPS INTO ACTION The Cabinet Secretariat instructed all
the ministries and departments to seek
specific approvals of the Cabinet in cases
relating to the sale or long-term lease
of land belonging to the government.
Further, a meeting of the Committee
of Secretaries (CoS) was conducted in
September, 2011, on ‘Policy regarding
the transfer or alienation of land held
by the government and the statutory
authorities’. In the meeting, it was
decided that the Ministry of Shipping
might frame the regulations and create
a policy framework towards clearly
specifying the form and manner in
which the lease/licences will take
place. The policy guidelines would
then be finalised after consulting all
the stakeholders, following which, the
regulations would be forwarded to the
Cabinet for approval.
Policy Directives for Land Management for Major Ports, 2011The ‘Policy Directives for Land
Management for Major Ports, 2011’
was designed to look into issues
relating to the management and
utilisation of land for various activities
in all the major ports operating under
the Centre. The policy essentially talks
about leasing of land under ports to
an interested party approved through
an authorised body after a through
review. Further, it stated that the land
should be leased through a competitive
bidding method. According to the
government, the ports should utilise
their land with all activities, which
ARINDAM GHOSH
JUNE 2012 • SMART LOGISTICS • 49
may bring in efficiency and improve
the overall offerings of the ports
along with its handling capacity.
Optimum utilisation of land is a
matter of immense importance for all
the ports. Besides, it is an important
factor, which strongly pushed for the
development of this policy.
Establishment of an Empowered Committee The policy called for the establishment
of an Empowered Committee
comprising of the Secretary (Shipping),
AS&FA (Shipping), a representative
of the Department of Expenditure
and a representative of the Planning
Commission, for performing functions
pertaining to the allocation of land
made under this policy. Commenting
on the same, Atul C Kulkarni, CEO,
Chowgule Ports and Infrastructure,
says, “It is a good thing that the
Shipping Ministry is finally bringing in
a policy for land management at major
ports. I am of the opinion that the
vacant land should be used to generate
extra revenue. These land parcels could
be used for recreational activities,
tourism and so on. Across the globe,
this is the norm. However, in India, we
are yet to catch up with the trend. Since
the Ministry is taking up the matter, we
will see some changes going forward.”
INTERNATIONAL SCENARIO Globally, in all major ports, land
has been leveraged for optimising
the throughput and increasing the
revenue of ports. It is an established
practice for international ports to allot/
allocate land for carrying out various
economic activities, which may include
establishing Special Economic Zones
(SEZs) and approval to carry out other
industry-related activities, etc., which
is aimed at encouraging the industrial
development in and around the port.
According to Ramesh Singhal, Director
& CEO, i-maritime Consultancy,
“Using dock land extensively to develop
business hubs or commercial properties
is a common practice the world over.
For instance, in Oman, the Port of
Sohar is used for industrial activities.”
Such activities can play an important
role in enhancing the efficiency and
sustainability of the port.
WHY LAND USE PLAN IS CRITICALAs per the Land Policy, every major port
in the country shall have a land use plan
based on their disposable land. These
land use plans should be approved by
the Board and a copy of the approval
should be forwarded to the Shipping
Ministry. Any proposal for the revision
of land use plan should be published
on the website of the respective port
for inviting comments and suggestions
from all the stakeholders. However,
these land usage plans need to be
finalised and approved by the Board.
More importantly, the land use plans
of major ports should be reviewed by
the Board at least once in every 10
years. Examining the land usage
plans at regular intervals will result in
optimum utilisation of land. Singhal
pointed out that the private-owned
ports are however, more aggressive in
terms of allowing industrial activities
on their land.
BOOSTING EXPANSION PLANSLand management is expected to offer
a boost to the expansion plans of the
port handling capacity. It will bring in
huge investments, which will play an
important role in fastening the process
of developmental activities at the ports.
“Such a policy will offer a huge boost
to the growth and development of
ports if it is implemented transparently
and if its framework is strong,” avers
Singhal. Moreover, such an initiative
may lead to the generation of
additional revenue, which can be used
for carrying out other developmental
activities for ports, he adds.
Over the years, Indian ports have
witnessed tremendous progress. The
port traffic grew at 7.66% between
2005–06 and 2010–11, while
non-major ports have registered
a double-digit growth at 13.55%.
Further, the capacity at 13 major ports
is likely to increase to 1,459.53 million
tonne by 2020 from 616.73 million
tonne in 2009–10. The capacity at
non-major ports is expected to increase
by 2020 to 1,660.02 million tonne
from 346.31 million tonne in 2009–10.
Further, the government aims to create
surplus capacity of more than 25% over
the projected demand. To support the
developmental activities, a proposed
investment during the next 10 years is
expected to be `2.77 lakh crore—`1.09
lakh crore for major ports and `1.68
lakh crore for non-major ports.
If a concrete policy on land
management is developed &
implemented in a transparent manner,
it will not only enable ports to offer
better handling facilities, but will also
play a crucial role in financing the
developmental activities of the ports.
Main objectives and purpose of the proposed ‘Policy Directives for Land Management for Major Ports’a) Ensuring that land resources are
optimally used as per the approved land use plan
b) Ensuring that optimum value is realised by licencing/leasing port land through a transparent tender-cum-auction methodology
c) Ensuring that upfront value of land through a transparent auction process is received by the ports at the time of entering into a long-term lease with a nominal amount of annual lease rental
d) The policy clearly prescribes the procedure for revision of rates to be fixed at its optimum value to enable maximum resource generation for ports and the methodology for regular updating of Schedule of Rates in line with the corresponding market rates
e) The policy also recognises the need for special dispensation in the case of educational institutions.
Source: The Ministry of Shipping, Government of India
50 • SMART LOGISTICS • JUNE 2012
STRATEGY JUST-IN-TIME PERFORMANCE
FOR any company today,
managing inventory
while ensuring customer
satisfaction has become
the mantra for success.
However, to ensure that
both the objectives are
met and maintained
at the same time,
companies need to
adopt the just-in-time
(JIT) approach. JIT is
an inventory strategy
that companies employ
to increase efficiency and
decrease waste. It is primarily
about managing expectations by
receiving goods only as and when
they are needed in the production
process, thereby reducing inventory
costs. This not only ensures demand
fulfillment, but also helps achieve
customer satisfaction.
To achieve such high levels of
specialisation in terms of delivering a
product, it is critical for a company to
map the entire supply chain and analyse
important factors such as measurement
in terms of cost, lead time and customer
satisfaction. Once a company is able to
measure these parameters, it can work
towards achieving JIT. According to
Howard James-Scott, Chairman, Big
Bear, “Achieving such performance
levels needs a lot of planning and
forecasting along with a strong
collaboration between companies and
their supply chain partner.”
To this, Dharmesh Srivastava,
GM – Supply Chain & Purchase,
Agro Tech Foods, adds, “Any supply
chain works towards achieving three
objectives, viz., improved customer
service, optimising inventory and
reducing cost. The JIT theory plays a
critical role in achieving all the three.”
Highlighting its benefits, Srivastava
informs, “It is all about delivery of
the desired product, at the committed
time and location, along with proper
inventory management. This ensures
high levels of customer satisfaction
and strengthens the relationship of the
company with its supply partner.”
CHALLENGES INVOLVED There are various challenges that come
to the fore while implementing
JIT. Elaborating on the same,
Arunachalam R, GM –
Supply Chain Business
Initiatives, Redington
India, says, “In India,
infrastructure is a major
barrier. There is a
need to develop quality
infrastructure in terms of
warehouses, ports, roads
and rails, etc. This will offer
a boost towards ensuring
the stronger establishment of
the JIT delivery mechanism.”
The rail cargo speed also
acts as a hinderance. The average
speed of rail cargo per hour in India
is about 20 km, which is low when
compared to the developed countries.
“Sometimes, while delivering
products, we have to cross many states
in a country and to move the goods
in each of these states, we have to
complete several regulatory processes,”
Arunachalam explains. It becomes a
big challenge when a company has to
move large quantities of very high-value
products. But the government is taking
initiatives to streamline the process,
he says. Citing an example of how
Germany has successfully streamlined
the process, Arunachalam informs,
“Ports in Hamburg use software,
which integrates all users, including
vendors, traders, customs, various
service providers and clients. This not
only makes the process transparent,
but also ensures that the information
Today, companies are on the look out for supply chain partners who can provide on-time delivery for their products and ensure a consistent presence of all their merchandise at the maximum possible selling points across the entire country, thereby ensuring a healthy client and customer relationship. This is where the importance of adopting a just-in-time theory comes in for logistics partners. Adopting such a principle will allow them to do more business and achieve credibility in the market.
Creating A CredibleCompany-customer Relationship
ARINDAM GHOSH
EASY TO CUSTOMIZE
TIM
ELY
DE
LIV
ERY
ACROSS ALL LOCATIONS LESS
DO
CU
ME
NTA
TIO
N CARGO SAFETY
OCOCA
JUNE 2012 • SMART LOGISTICS • 51
is easily understood and followed.
The system regularly updates people
about the product and inventory status,
which facilitates quick decision making.
Besides, the infrastructure (road, rail
speed, etc.) is good.”
Emphasising on the need for JIT,
Srivastava avers, “Freshness is a crucial
factor, which drives the importance of
JIT performance for the food industry.
So, if a customer finds that the date of
manufacture of a ready to eat product
is just about a month old, it is likely
that the product will not be bought,
even if it is fit to be consumed and has
a shelf life of a few more months. In
such a scenario, where the importance
attached to ‘freshness quotient’ of a
product is so high, designing advanced
infrastructure facilities in the country,
along with flexibility of regulatory
norms in movement of cargo will come
as a huge boon.”
Highlighting another challenge
encountered, Anand Maithani, Head
– SCM (India Operations), Apollo
Tyres, points out, “Supply chain
partners need to develop a long term
relationship with a company. It is
aonly then that both the parties will
make investments in terms of people,
developing processes and installing new
systems. This, in turn, will actually
reduce the total ownership cost and will
lead to higher productivity gains over a
long period of time.” “Presently, we are
working on a transactional relationship
in terms of availing most third-party
services,” Maithani adds.
Sandeep Sharma, International
Manager – Supply Chain, Papa
John’s International Inc says that
understanding the fundamentals of the
supply chain is also a major challenge.
“There are a lot of service providers in
the country, who do not understand the
meaning of customer service. Today,
we do not talk about customers in the
end-to-end delivery of products; rather,
we talk of partners. When we talk of
partners, the dynamics change.” As per
this theory, the supply partners want
a guaranteed sum on each transaction
they perform for the company.
INITIATIVES TAKEN TO ACHIEVE JIT Achieving a JIT delivery system
requires a strong bond between
the manufacturing company and
its logistics partner. Maithani says,
“We ensure that our manufacturing
processes are aligned with the
demands of our customers. Besides, we
have a good collaborative forecasting
planning system in place.” Referring
to Maruti, of who Apollo Tyres is a
major supplier, he says, “Based on the
business processes of our customers,
we decide our entire supply chain. I
think that is where we have integrated
with Maruti’s planning system.” It is
imperative to work according to the
customers’ requirements. He adds,
“We are looking at integrating our
LSPs into this system. This is because,
at the end of the day, it is the LSPs
who are doing the last mile delivery of
our products. Hence, we are educating
them about how their performance
is affecting our relationship with
our customers & vendors and how
such a scenario would open up huge
opportunities for them.”
Technology also plays a crucial role in
achieving JIT. According to Maithani,
“Technology is probably a crucial driver
of supply chain efficiency. Most of the
developments or benefits in supply
chain over the last 20–25 years have
come from investments in technology.
We constantly invest in implementing
state-of-the-art solutions for our
warehouses and are doing a lot of work
with our LSPs in terms of maintaining
our warehouses and enhancing their
efficiency & productivity.”
Commenting on the initiatives
taken by Papa John International
Inc, Sharma informs, “In terms of
maintaining a JIT level of performance
between the manufacturing company
and its supply partner, smooth and
transparent flow of information is
very crucial. Besides this, the supply
chains have to be designed such that
they are highly responsive. We try and
maintain a close relationship with our
partners by regularly conducting audits
with them. In terms of technology,
we regularly look at introducing the
latest software and other IT-driven
systems.” While companies are taking
supportive measures, the government is
also doing its bit. Elaborating on the
same, Arunachalam remarks, “Octroi
authorities in Mumbai have introduced
an e-payment system, because of which,
the standing hours for pre-shipment
clearances have come down to almost
nil. Also, bills like road permits are in
the process of becoming computerised.
Similar initiatives, if implemented,
will enable the concerned parties to
complete the mandatory formalities &
proceed with their business activities
and thus enable faster implementation
of JIT delivery.”
BENEFITS OF JITJIT helps in making the supply chain
competitive and develops a strong bond
between the company and the client.
Sharma says, “Such systems will play a
crucial role in increasing the topline. In
fact, we have been seeing a continuous
increase in topline. We have seen our
demand fulfillment level continuously
growing upwards—an indicator of the
product stock out not happening. This
ensures availability of fresher products
for customers in all our outlets.”
IMMENSE POTENTIAL Today, various companies are bringing
supply chain managers/directors
onboard. Companies have understood
that it is the only part of the system,
which controls their topline as well as
bottomline. Sharma comments, “Things
are getting better now, with supply
chain emerging as a formidable subject
in the lives of the Indian corporate.
Many colleges and institutions are
coming up with specialised supply chain
courses.” This is making the scenario
highly promising for the growth and
development of JIT in India.
52 • SMART LOGISTICS • JUNE 2012
STRATEGY SUPPLY CHAIN COST MITIGATION
PRESENTLY, India is
one of the fastest growing
economies in the world…and
this trend is likely to continue
over the next few years. Moreover,
the government’s policies, aimed
at making the Indian manufacturing
industry competitive, have created
enormous potential for the growth of
the logistics sector in India.
WAYS TO MITIGATE COSTSCurrently, the sector is playing a critical
role in driving the country’s economic
progress. A 1% reduction in supply
chain cost in India will culminate into
huge savings for companies. According
to global consultants Frost & Sullivan,
the total logistics market in India
earned revenues of $75.19 billion in
2009—representing about 6.2% of the
country’s GDP. The market is expected
to reach $120.42 billion in 2014,
witnessing a CAGR of 9.9% between
2009 and 2014. Reducing supply chain
costs will play a critical role in making
the logistics sector more competitive.
Commenting on the strategies
Radhakrishna Foodland has adopted
in terms of reducing cost in supply
chain operations for his customers,
Vishal Sharma, VP – Operations
Radhakrishna Foodland, says, “Our
understanding of capacity utilisation,
productivity, inventory, cost, waste,
error and theft management along with
our ability to constantly track, trace &
tally, allows us to help our customers
to grow their business more efficiently,
improve their working capital cycle,
reduce total cost and, more importantly,
assure profitable sales growth.” Offering
insights into how Big Bear reduces
costs in supply chain operations,
Howard James-Scott, Chairman,
Big Bear, says, “We deliver logistics
solutions that work towards cutting
waste, enhancing supply & transport
efficiencies and streamlining the
bottomline for our customers. Further,
to complement our temperature-
sensitive supply chain services, we also
provide state-of-the-art warehousing
solutions and up-to-date temperature-
sensitive transport technology to assure
temperature integrity, consulting and
advisory services.”
FACTORS PREVENTING LOSSESHere are some of the major factors,
which, if looked into, can make
the supply chain more efficient and
prevent losses for companies:
WarehousingUnder this segment, there are certain
factors, which influence costs in supply
chain processes. These include:
• Location: Location plays a critical
role in making companies
competitive. Better the location
of the warehouse, easier it is for
companies to ensure smoother and
on-time flow of goods from the
source to the point of sale, which,
in turn, lead to lower costs.
• Facility design: A warehouse
must be designed in a manner,
which ensures a safe, healthy
and suitable environment for
the storage of goods. Building
the warehouse with advanced
solutions like energy-efficient
lighting systems and easier
loading & unloading techniques,
will lead to higher productivity
and efficiency for companies.
• Productivity: “In order to ensure
higher productivity for customers,
we do a productivity analysis for
all the distribution centres and
arrive at a productivity value, which
needs to be achieved,” says Sharma,
adding, “Once we benchmark that
productivity value, everybody has
to adhere to it. There are two
major aspects that come under
productivity, viz., training labour and
using material handling solutions.
Various programmes to sharpen
their development skills as well as
enhance the efficiency of workers
need to be undertaken at regular
intervals. Further, usage of latest
material handling systems will speed
up the pace of work and promote
productivity, thereby ensuring safety
and minimising costs.
Inventory managementAnother important strategy, which
companies need to develop along
with their supply chain partners, is
inventory management. Constant
evaluation, careful planning along with
proper forecasting is key to ensure
inventory optimisation. Commenting
on the standard practice pertaining to
how many days an inventory should be
in a warehouse, Sharma says “Ideally,
in the case of retail, it should not be
more than 11 days, while in case of
ARINDAM GHOSH
Minimisin
g Losses
Enhancin
g Profitability
Reducing costs in supply chain operations is a major challenge
faced by companies in India today. However, this could be achieved by availing better warehousing
facilities, having a proper inventory management system, better
transportation facilities, adopting IT-driven systems and creating state-of-the-art infrastructure.
JUNE 2012 • SMART LOGISTICS • 53
quick service restaurants (QSR), it
should not be more than seven days.”
TransportationIf a company has to sustain in the
market, it needs to ensure that the flow
of goods and services from the point
of origin to the customer/end user is
timely and uninterrupted. However,
in India, with a highly fragmented
and unorganised distribution system,
maintaining a proper flow of
products can be a challenging task
for the company. About 75% of the
logistics service is handled by the
unorganised sector, while around
60% of the investment in logistics
goes into transportation. Under the
transportation segment, fuel cost results
in high supply costs. Elaborating on
the initiatives taken by Radhakrishna
Foodland to reduce fuel cost, Sharma
says, “We have made drivers run the
vehicle for a given distance and in
the process, recorded the mileage of
each vehicle. The recorded data has
been painted on the vehicles. The fuel
is supplied according to the distance
the vehicle has to cover to deliver the
product,” says Sharma, adding, “Due
to the ever rising fuel prices, such steps
are taken to ensure better fuel usage.”
Adoption of IT-driven systemsIn the Indian logistics industry,
the penetration of technology and
IT-driven systems in terms of
developing an efficient supply chain
is low. However, the awareness level
on the importance of implementing
IT systems is fast spreading in
the industry. These technologies
contribute significantly in terms
of preventing delays, breakdowns,
spillage, pilferage of shipments, etc.
Further, such solutions serve the twin
objective of making the supply chain
highly productive and efficient and as
well as ensure a safe and secure supply
chain by ensuring greater visibility,
transparency, and management.
According to a Frost and Sullivan
report, the Indian logistics technology
market is set to grow at 19.8% between
2010 and 2012 and is expected to cross
$600 million by 2015.
Policy initiatives like GSTEven though on paper, the initiative
from the government to introduce the
Goods and Services Tax (GST) offer
a boost to the development of the
logistics sector. The regulatory policy
proposes to integrate excise, service &
sales tax under one umbrella and will
ease supply chain constraints.
InfrastructureDeveloping state-of-the-art and
sustainable infrastructure is crucial for
enhancing supply chain productivity
and reduce costs. India is lagging
behind some of the other nations when
it comes to logistics infrastructure.
According to a World Bank survey,
presently, the country ranks 47 on the
‘2010 Global Logistics Performance
Index’. If India and China are
compared, China has 34,000 km of
four-lane highways, while India has
only 7,000 km. Also, the average truck
speed in China is in the range of 60–80
km/hr, while in India, it is about 40
km/hr. Developing infrastructure will
ensure holistic development of the
logistics industry in the country.
ENHANCING FUTURE PROSPECTSThe Indian logistics sector recorded
revenues of about $82.10 billion in
2010—a growth of about 9.2% over the
previous year. Fuelled by the consistent
growth of the Indian economy, the
market is expected to cross the $200
billion mark by 2020. It is here that
developing an efficient supply chain
management will play a crucial role in
making the future of the logistics sector
in India brighter, globally competitive
and more importantly, prevent losses
for companies.
Situation: Multiple warehouses located in different areas order from a common supplier. But the per trip loads were not enough to send a dedicated truck from the supplier to each warehouse, receiving on-time deliveries and food safety of the products was a challenge. This had affected the inventory holding in warehouses leading to higher inventory carrying cost, high inventory days, threat of stock-out situation and in-transit damages, safety of food items in transit and higher inbound cost. The need to transport products in a cost-effective manner and ensure on-time availability without compromising on the quality, was identified.Strategy: To ensure consolidation of stock at the nearest warehouse and move full truck loads, the following steps were taken:- Movement of full truck load (consolidated load from multiple warehouses) from
supplier to the nearest warehouse - Flexibility of consolidated movement, viz., freezer/dry, chiller/dry, etc., in multi-
temperature trucks - Movement of stocks directly from vendor to the consumption warehouse in case
of high volume/fast moving products - Planned pickup and delivery from vendors at least 15 days in advance to ensure
capacity utilisation - Fixed schedule of movement from consolidation warehouse to the respective
warehouses on full truck load basis - Inventory days and safety stock maintained in line with the scheduled movement. Results: The results were as follows: - Assured supply of goods, by optimising inventory and frequency of delivery - Cost benefit due to optimisation of truck load - Assured safety of products in transit - Inventory under control—reduced inventory holding from 20 days to 8 days - Reduction in inventory carrying cost.Source: Radhakrishna Foodland
McDonald’s India Inventory Management Case Study
54 • SMART LOGISTICS • JUNE 2012
STRATEGY SHIFTING CONSUMPTION PATTERNS
WITH more and more international
companies thronging India, there are
questions about how the domestic
market still retains its huge potential
and remains bullish. The increasing
standards of living of Indians could
indeed be a major reason for it.
However, the spread of the market from
tier I to tier II & tier III cities cannot
be discounted. This has been further
substantiated by major industrial
players. The demand from tier II &
tier III cities is gradually rising and
is expected to be moderate (by Indian
standards) in 2013–14. However, the
same demand is predicted to witness
an exponential rise by 2024.
GROWING AUTO INDUSTRYThe burgeoning demand for
commercial vehicles and two and
three-wheeler sales in India suggests
that the total logistics market is bound
to grow from around 18 million units
annually to 28 million units by 2015.
Back in 2004–05, the annual output
was just over eight million units. A
considerable part of this growth in
the production underpinning the
negative predictions is expected to
come from India’s automotive cluster
in the northern, western and southern
regions. As per the forecast, the
demand dynamics are shifting from
tier I cities to tier II & tier III cities.
For instance, Maruti Suzuki is
already contributing significantly from
the northern region and builds around
1.2 million vehicles annually. The
western region, including Pune, and
southern cluster, including Chennai,
are also expected to grow; albeit, at a
slower pace.
A state, which has experienced an
exponential rise, is Gujarat. The state
is strategically and geographically well
situated and has a long coastline to
the Arabian Sea, which works as an
advantage for the state. International
auto manufacturer, Ford, has set up its
second plant in Sanand this year while
announcing $1 billion investments,
with an aim to export as well.
Not only this, India’s largest OEM,
Maruti Suzuki, is also investing in
the region. General Motors also has
expansion plans in Gujarat. A recently
As the manufacturing industry gears up to cater to the burgeoning demand from tier II & III cities, logistics players sense an opportunity here to drive the next growth phase. However, this would not be easy as they have to shift the entire focus and ensure strong infrastructure even for the areas that have remained untapped till now.
earsGLogistics Players Switch
PRATEEK SUR
International logistics providers would work towards building the required infra that would
pose challenges to the domestic players. As a result, they would also be forced to change to the shifting demand requirements.
JUNE 2012 • SMART LOGISTICS • 55
released study from PwC expects
nearly half of India’s car production
capacity to be located in Gujarat
within 3–5 years—an output of around
three million vehicles.
THE CURIOUS CASE OF DEMAND SHIFT As the country marches towards
prosperity, new avenues are coming up
for manufacturers to cater to. Besides
the traditional tier I demand, the
industry is also witnessing a dramatic
demand coming in from tier II &
tier III cities as well. Maruti Suzuki
has asserted that the share of sales
accounted for by the not-so-high
profile areas has now grown to 25%.
It is also predicted that going forward,
the demand from rural areas would also
shoot up. “There are three areas that
you need to consider when evaluating
this shift, viz., consumption-oriented
logistics, production-oriented logistics
and agri-logistics” says Sankalpa
Bhattacharjya, Director – Strategy
Transaction Services, KPMG India Pvt
Ltd. These sales predictions present
considerable growth in the potential
market (tier II, tier III & rural areas)
for logistics services. It is estimated
that by 2020, the finished vehicle
logistics sector alone (including two-
wheelers) will be worth `210 billion. It
will need 1,71,000 annual trips; 28,500
road carriers and 80,000 drivers.
DEMAND FROM TIER II & III CITIESSo, the combined demand from
tier II & III cities along with rural
areas would force industrial players
to exclusively cater to these areas.
As a result, logistics players would
also be compelled to craft specialised
logistics for these areas. Therefore, the
logistics reach would increase slowly
and steadily. Bhattacharjya says, “In
fact, the rural market still comprises of
almost 48% of total consumption. It is
a very big market for logistics players
(in terms of total spending).”
However, for key categories (where
the incidence of logistics outsourcing
is high) such as automotive,
pharmaceuticals, FMCG, apparel
and consumer durables, 60–80% of
consumption is still in tier I cities and
will take some time for this demand
to shift to the said areas. Production-
oriented logistics for sectors such as
automotive is concentrated in the
north, west and southern regions of
India. The biggest shift will happen in
the agri-logistics space, which includes
the storages and transportation of
goods & raw materials to and from
the farms. As against an estimated
requirement of 110–120 million
tonne of storage capacity, only 60–65
million tonne of capacity is presently
available. This means that the logistics
department has to always be on their
toes to keep transporting the raw
materials to the farms and then the
finished ones to the market to reduce
the time spent in the storage houses.
Bhattacharjya adds, “Logistics for
tier II/III markets will require some
paradigm shifts in the cost-quality
equation. For example, you will need
smaller, custom-designed vehicles for
transportation, or basic warehousing
facilities instead of modern warehouses.
There will also be a need for increasing
focus on efficient processes to control
wastage or pilferage.”
CHANGING CONSUMPTION PATTERNThe shifts in consumer spending
patterns have several implications on the
consumer as well. The growing income
levels in the country have not kept pace
with aspirations and desires. This has
resulted in competition in the present
market. In future, this competition will
start coming not only from businesses
that are operating within the same
category, but also from those in other
categories. This would, therefore, not
just affect the tier I cities, but a major
part of it would affect the tier II &
III cities as well. These are the places,
which consist of mostly first-time
buyers. They are purchasing majorly
because of the need factor. However,
the buyer from metropolitan areas is
usually a second or third time buyer and
for them, other factors such as comfort
and luxury also comes into picture. This
category collision has to be sincerely
understood and business strategies
need to be equally reworked by both,
manufacturers and distributors. This
has major implications for categories
such as food & grocery, clothing and
textiles, among others.
FUTURE TRENDSThe future of the logistics sector
promises a lot for both, the international
as well as the existing domestic logistics
players. This future would not merely
be confined to the cream of India, but
would also span evenly across different
regions. The new logistics players will
inadvertently change themselves and
adapt to the changed trends. They
would build infrastructure to suit the
varied conditions and requirements.
Presently, the demand for
international logistics is only limited
to tier I cities; whereas in the coming
years, the demand would start coming
in from tier II/III cities. So, the
international logistics providers would
work towards building the required
infra that would pose challenges to
the domestic players. As a result, they
would also be forced to change to the
shifting demand requirements.
Bhattacharjya substantiates the
thought by adding that the auto logistics
business will not be anymore about just
storage and transportation. It would
also be about how logistics companies
become picture perfect extensions
of the OEMs’ supply chain. These
would be carried out irrespective of all
activities being non-core to the OEM.
As the current road transportation is
not much efficient, it would force the
auto CBUs to look for other options,
rail transportation being one of them.
The integration, between LSPs and
OEMs and value-added services such
as vendor managed inventory, reverse
logistics and quality inspection, would
observe an altogether different high.
56 • SMART LOGISTICS • JUNE 2012
TIPS & TRICKS TIGHT CAPACITY MARKET
The Indian shipping industry is not as effi cient as some of the other emerging economies. So, in order to avail better access to capacity, strategic distribution of goods must take place as per the modern procurement tools and exercises, regardless of economic and market conditions. Prescribed here are seven ways using which shippers can deal with a tight capacity market situation…
SUPRITA ANUPAM
A tight capacity market makes the most from shipping. And when seasonal & economic conditions let loose, there are a few changes in the strategic truckload procurement that can help prepare for a tight capacity market. Here are a few tips by which, shippers can enjoy better access to capacity, regardless of seasonal or other meltdowns.
DON’T FIX A TIME LIMIT The market was never absolute and will never be so. It is well known that oil, packaging and labour cost
are variable, i.e., they are seasonal and market dependent. Hence, it would be unwise to fix the rate owing to these facts. Doing so may not only cause shippers losses, but may also loosen the ship capacity.
CONDUCT PROCUREMENT EXERCISES A procurement exercise needs to be conducted every year at the same time. This will enable a
better review of the corresponding rates and services, thereby allowing for better alignment of shippers and providers. These exercises also help shippers to gain confidence, while developing a robust process for contracting freight and building credibility in the market. Conducting regular procurement exercises prepares providers to accept and adapt to all types of market changes.
USE SOFTWARE WHILE SETTING BENCHMARKComparing last year’s rate and service in terms of quality, demand & supply is merely a part of the
strategy. But this alone cannot set the benchmark, as the current situation cannot be repetitive. Of late, shippers have a number of benchmarking tools, such as CHAINalytics model-based benchmarking consortium (MBBC) and software tools provided by fourth-party logistics.
USE A CONSTRAINT-BASED BIDDING TOOLWith benchmarking tools and constraint-based tools, it has been observed that the lowest cost
carriers in the guide provide less and less capacity over time. It is not standard for a fixed route as assumed by the buyers of transportation. The information provided by those benchmarking tools can be used to determine where to pay special attention during the next scheduled procurement exercise, as well as on areas to focus on between exercises.
SEEK CONSULTANTS’ HELP TO RUN A PROCUREMENT EXERCISEAlthough it is the 3PLs who are practically involved
with all kinds of procurement exercises, it is always better to seek consultants’ help as they have the required expertise. Consultants convert the inputs given by the providers into necessary information, which is further converted into elements and parameters to be considered for the procurement exercise. This is done in order to provide experience modelling scenarios using the constraint-based bidding tool. By opting for a consultant with experience in conducting procurement exercises—preferably a consultant that also has web-based and constraint bidding tools to compare all the scenarios—shippers obtain an unbiased view of rates being offered and discern how realistic those rates really are.
MAINTAIN A STABLE SET OF SERVICE PROVIDERSThe availability of capacity is driven by economic change. This concludes that like the economy,
capacity shortage is also cyclical. There are certain economic parameters, such as transportation service index and various freight indices that measure which shippers can anticipate potential impact on transportation rates. This is done by measuring the month-to-month changes in freight shipment in tonne-miles. These indices offer views of spot market freight that represent changes at regular intervals. Once they are aware of the changes, shippers can communicate with their providers about the annual bidding cycle and further strategise on how to maintain the ongoing relationship.
USE TMSOnce through with the procurement exercises, it is wise to work on Transportation Management
Software (TMS). TMS provides neutral analytical and performance based carrier scorecards, client scorecards, savings analysis, item & order-level reporting, network & ship site performance, apart from the overall financial analysis. It thus allows shippers to work with data and not information. Hence, they can compare data with historical and benchmarked data provided to conclude in order to optimise the network and track routing guide leakage.
Smooth SailingSTEPS to ensure
JUNE 2012 • SMART LOGISTICS • 57
TRADE SHOW TRACKER EVENT LIST
ABROAD
6-8 JUNE 2012 GIM EXPO 2012Focus: Technology & ServicesWhere: Bangalore International Exhibition Centre, Bengaluru, KarnatakaTel:91 80 41131912 / 13Fax: 91 80 41131914Email: [email protected]
3-5 JUNE 2012 THE LOGISTICS & SUPPLY CHAIN FORUMFocus: Logistics & SCMWhere: Doral Resort & Spa, Miami, FLTel: +1 212 651 8700E-mail: [email protected]
26-28 JUNE 2012 LOGICHEM ASIAFocus: Chemical Logistics & SCMWhere: SingaporeTel: + 65 6408 9205Fax: + 65 6822 7370E-mail: [email protected]
NATIONAL
ABROAD
9-11 OCTOBER 2012 METRORAIL ASIA 2012Focus: Latest Developments in Global Rail and InfrastructureWhere: Mumbai, IndiaTel: 65 6222 8550Fax: 65 6226 3264E-mail: [email protected]
15-17 OCTOBER 2012 CHINA (SHENZHEN) INTERNATIONAL LOGISTICS AND TRANSPORTATION FAIR 2012Focus: Logistics Service ProvidersWhere: Shenzhen Convention & Exhibition Center, Shenzhen, ChinaTel: +86 755 8358 1250Fax: +86 755 8358 1307E-mail: [email protected]
16-19 OCTOBER 2012 SCM LOGISTICS WORLD 2012Focus: Logistics & SCMWhere: SingaporeTel: +65 6322 2771Fax: +65 6223 3554E-mail: [email protected]
NATIONAL
ABROAD
22-24 AUGUST 2012SUPPLY CHAIN TRANSFORMATIONS 2012 Focus: Logistics SectorWhere: The Best Western Resort Country Club, Gurgaon, HaryanaTel: 91 44 61814456E-mail: [email protected]
25-27 SEPTEMBER 2012 INTERMODAL INDIA 2012Focus: Logistics & SCMWhere: Bombay Exhibition Center, MumbaiTel: +91 22 66122612Mob: +91-9987038330E-mail: [email protected]
6-7 SEPTEMBER 201210th INTERMODAL AFRICA 2012Focus: Container Ports and Terminals OperationsWhere: International Convention Centre, Durban, South AfricaTel: +60 87 426 022Fax: +60 87 426 223E-mail: [email protected]
NATIONAL
There are no events scheduled in the month of July.
58 • SMART LOGISTICS • JUNE 2012
ABROAD
21-24 NOVEMBER CeMAT INDIA 2012 Focus: Trends And Technologies In Material Handling, Storage And LogisticsWhere: India Expo Centre, Greater Noida, India Tel: +91 22 40050681/82Fax: +91 22 40050683E-mail: [email protected]
20-21 NOVEMBERLOGIPHARMA ASIAFocus: Pharma Supply ChainWhere: SingaporeTel: + 65 6408 9205Fax: + 65 6822 7370E-mail: [email protected]
20- 21 NOVEMBER 20128TH TRANS MIDDLE EAST 2012Focus: Transportation and LogisticsWhere: Gulf International Convention and Exhibition Centre, BahrainTel: +973 17 713000Fax: +973 17 712088
NATIONAL
ABROAD
23-28 FEBRUARY 2013PRINTPACK INDIA 2013Focus: Warehousing & Material Handling EquipmentWhere: India Expo Center, Greater Noida, IndiaTel: 0120 4292274Fax: 0120 2400109E-mail: [email protected]
30-31 JANUARY 20137th PHILIPPINE PORTS & SHIPPING 2013Focus: Ports & ShippingWhere: The Peninsula Manila, Manila, PhilippinesTel: +60 87 426 022Fax: +60 87 426 223E-mail: [email protected]
8-11 JANUARY 20132013 INTERNATIONAL CESFocus: Logistics SoftwareWhere: Las Vegas, Nevada, USATel: +1 301 694 5243E-mail: [email protected]
ABROAD
7-9 DECEMBER 2012INDIA WAREHOUSING AND LOGISTICS SHOWFocus: Logistics & TransportationWhere: Auto Cluster Exhibition Centre, Pune, IndiaTel: +91 120 4273921/43341111/4273921Fax: +91 11 46520734
7-10 DECEMBER 2012INDIA LOGISTICS SHOWFocus: Railway, Shipping & AviationWhere: India Expo Centre, Greater Noida, IndiaTel: 022 27812093Fax : 022 27812578 E-mail: [email protected]
5-8 DEC 2012INDUSTRIAL AUTOMATION & LOGISTICS INDONESIAFocus: Automation & Logistics Where: Jakarta, IndonesiaTel: 60 3 8023 5352 Fax: 60 3 8023 3963
NATIONAL
AHMEDABAD October 5-8, 2012
PUNE November 2-5, 2012
CHENNAI November 22-25, 2012
LUDHIANA December 21-24, 2012
Tel: 022-30034651 • E-mail: [email protected] • Web: www.engg-expo.com
INDORE January 11-14, 2013
AURANGABAD February 1-4, 2013
RUDRAPUR February 23-26, 2013
NATIONAL
JUNE 2012 • SMART LOGISTICS • 59
INDIA WAREHOUSING SHOW 2012 EVENT REPORT
A Comprehensive Package For TheLogistics Fraternity
The third edition of the India Warehousing Show 2012 delivered a complete package in terms of offering an entire range of end-to-end solutions for warehousing, material handling, logistics and cold chain industry under one roof.
The show, held during April 26–28, 2012, at Greater Noida, offered solutions that have the potential to maximise the growth and expansion of the Indian logistics sector.
TODAY, logistics has become one of
the fastest growing sectors in the country.
The third edition of India Warehousing
Show (IWS) 2012 attempted to take
this growth momentum forward.
Held during April 26–28, 2012, at
India Expo Centre, Greater Noida, the
exhibition was jointly inaugurated by
Dinesh Rai, Chairman of Warehousing
Development & Regulatory Authority
(WDRA); RK Sharma, Senior
Deputy Director & Head – Cold Chain
Cell, National Horticulture Board,
Ministry of Agriculture and Mahendra
Swarup, President, Federation of Cold
Storage Associations of India.
Commenting on the importance of
organising IWS 2012, Rai said, “The
show has been organised at a time
when the warehousing, cold storage
and logistic sectors are poised for
rapid growth and development. It is
beneficial for professionals associated
with food, dairy, horticulture and
poultry industries. It is a great idea to
co-locate warehousing, logistics and
cold chain events.” To this, Swarup
added, “Organising such shows is
extremely crucial for the growth of
the logistics sector in the country. I
believe that such events are must attend
exhibitions for all the stakeholders of the
logistics industry. More importantly, it
creates huge opportunities to gather
knowledge apart from generating strong
awareness about the availability of the
latest developments and innovative
technologies on a single platform.”
KEY TAKEAWAYS Around 227 exhibitors from 10
countries presented over 300
latest products and conducted live
demonstrations to highlight the
productivity of their products. The
exhibition was divided into four zones—
warehousing, material handling, supply
chain and cold chain—which were
representative of the entire ambit of
the logistics industry. It showcased the
latest developments and technological
innovations which can support the
expansion of the industry.
IWS 2012 was special in multiple
ways. Discussing the uniqueness of
the event, Anuj Mathur, Director –
Exhibitions, Manch Communications,
said, “This edition of IWS 2012 came
as a ‘complete package’ as it offered
end-to-end solutions for warehousing,
material handling, logistics and cold
chain industry. Compared to its
previous editions, we not only have
bigger exhibits, but also two concurrent
conferences for the warehousing
& logistics and cold chain sectors.
Besides this, special programmes, such
as VIP Access Pass (VAP) and User
Contact Programme (UCP), have also
been incorporated to maximise quality
attendees.” Another unique feature of
the event was the two-day conference,
which brought together leading experts
from the warehousing, logistics and
supply chain sectors. The experts
discussed important themes including,
‘Developing Effective Strategies to
Meet the Emerging Supply Chain
Demand’ and ‘Emerging Importance of
Cold Chain Business in India’. Eminent
experts including Arif Siddiqui,
Director, Coign Consulting; Anil
Arora, Director, MJ Logistics Service;
Abhik Saha, Director – Supply Chain,
Benetton India; Anand Maithani, Head
– SCM (India Operations), Apollo
Tyres; Sandeep Sharma, International
Manager – Supply Chain, Papa John’s
International Inc; Dharmesh Srivastava,
GM – Supply Chain and Purchase,
Agro Tech Products; Arunachamlam
R, GM – Supply Chain Business
Initiatives and Howard James-Scott,
Chairman, Big Bear, marked their
presence at the event.
EXPANDING REACH Exhibitors were satisfied with the
kind of exposure they got at the
event. Substantiating the same, Chris
Buckthorp, Chief – Managed Services,
Gati Red Sun, said, “Last year, when
I visited this show, I was extremely
impressed with its quality and offerings.
That’s why, this year, I made it a point
to participate in the exhibition.” Vineet
Kanujia, VP – Marketing, Safexpress,
was also impressed with the event.
“The show represents a very strong
cross-section of exhibitors. Further, the
exhibition helps us in a big way to reach
out to our target audience,” he said.
PROSPECTS FOR STAKEHOLDERS The next regional edition of IWS
will be held in Pune from December
7–9, 2012 at Auto Cluster Exhibition
Centre. Given the level of response
the exhibition has received in
Greater Noida, it would be apt to
conclude that the show holds huge
interest among the stakeholders of the
logistics industry.
ARINDAM GHOSH
60 • SMART LOGISTICS • JUNE 2012
PRODUCT UPDATE
This section gives information about products, equipment and services available in the market. If you know what you want. . .refer to Product Index on Page 64 to find it quickly
Looking For A Specific Product?Searching and sourcing products were never so easy.
Just type SL (space) Product Name and send it to 51818eg. SL Forklift and send it to 51818
LO
� CLIP-ON SYSTEM
In the heavy-duty clip-on system,
beams are available in three profi les:
open, stepped and boxed section.
Th ese beams are designed for diff erent
load requirements. Th e beams are
supplied in standard grey colour. Other
non-standard house colours are supplied
as per customers’ requirements, subject to volume and colour
availability. Available from 1000 mm to 2700 mm, clear entry
beams are clipped to vertical frames and are adjustable at a pitch
of 100 mm. Steel shelves with dividers are also available.
Ahlada Industries Pvt Ltd
Hyderabad - Andhra Pradesh
Tel: 040-23094301, Mob: 09866661011
Email: [email protected]
Website: www.ahlada.com
� PALLETS
These pallets are
off ered as per
GMP &
USFDA norms and are
used for multifarious
applications in diff erent
industries. Designed for
optimal load bearing capacities, the pallets are manufactured on
state-of-the-art plants. Th e pallets have many outstanding
features and can also be tailor-made to meet customers’ special
requirements.
Sintex Industries Ltd
Kalol - North Gujarat
Tel: 02764-253500
Email: [email protected]
Website: www.sintex-plastics.com
� HYDRAULIC PALLET STACKER
Handy hydraulic hand power lift
pallet stacker is introduced to
meet the growing demand for
low priced stackers that off er high
quality, reliability and ease-of-operation,
particularly, for lifting the load IM high
or more. Th is pallet stacker is tailor-
made to suit customer’s special
requirements for height up to 2-3 m. Th e
stacker is also used for loading/
unloading the pallets and stacking the
same in godown at diff erent levels in two or three layers. In
hand-operated version lifting eff ort has been kept to the
minimum.
Technical Enterprises
Meerut - Uttar Pradesh
Tel: 0121-2440660
Mob: 09313159058
Email: [email protected]
Website: www.handyonnet.com
� DERRICK CRANE
The heavy-duty
Derrick crane
facilitates handling of
marble blocks at the quarry.
Rational structure, ie, boom,
central mast and rafters of the
crane are made out of heavy-
duty structural steel framework, duly stress-relieved. Th e base
of central mast is fi xed to the hoist unit, which in turn rotates
on specially designed thrust bearing, anchored to the central
foot by means of bolts, grouted in concrete foundation or rock.
Hoist unit comprises of special crane-duty motor, connected to
variable speed reducers and helical gearbox, duly coupled to a
grooved steel drum.
Friends Engineering Works
Udaipur - Rajasthan
Tel: 0294-2492200
Mob: 09829042424
Email: [email protected]
Website: www.friendseng.com
JUNE 2012 • SMART LOGISTICS • 61
ground up. Th e design takes into account product size and weight,
as well as future expansion considerations. Consideration of the
pallet rack system when planning a new building or warehouse
results in more cost-eff ective and effi cient warehouse operation.
Tek Engineering Works (Regd)
Delhi
Tel: 011-23922067, Mob: 09810181228
Email: [email protected]
Website: www.tekstoragesystems.com
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Business Department Functional (Please specify at least one)� Production � Logistics � Marketing � IT � Finance� Sales � Administration � Tools & Equipments � Purchase & Material Handling
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Vol. 02 | Issue 06 | SEPTEMBER 2011 ` 100/-
� ELECTRO-HYDRAULIC GOODS LIFT
The electro-hydraulic goods lift is used for
industrial use. With a capacity up to 2500
kgs, the goods lift is better alternatives
for conventional goods lift for handling materials
up to a height of 11 m, ie up to 3 fl oors. Th e
compact and sturdy design enables the lift to be
mounted on ground base without the necessity of
any special civil structure or additional work.
Space occupied is about 450 mm more in width than the
platform or car size eff ectively saving on space cost.
Expert Equipments Pvt Ltd
Thane - Maharashtra
Tel: 0251-2560026, Mob: 09920780445
Email: [email protected]
Website: www.expertequipments.com
� PALLET STORAGE RACK
This pallet storage rack is
available in diff erent
confi gurations to fi t every size
and budget. Th e rack is used for a
variety of storage applications. Th is
pallet storage system is engineered from
� ELEVATORS
These elevators are
designed to suit Indian
conditions. Special
motors with high starting torque
and rear mounted brakes are
provided. Helical gearboxes with
high transmission effi ciency are also provided. Support and
reaction wheels are polyurethane coated for soft and noiseless
ride. All controls and limit switches provided are of standard
companies only. Th e range mainly comprise of compact and
standard range. Compact range is up to 750 kg (8 passengers)
and is mostly used in chimneys or towers. Th ese lifts go
normally up to 300 m.
62 • SMART LOGISTICS • JUNE 2012
Product update, continued
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Avon Cranes Pvt Ltd
Gurgaon - Haryana
Tel: 0124-2341026, Mob: 09810068561
Email: [email protected]
Website: www.avonindia.com
� ELECTRO-HYDRAULIC GRAB BUCKET
A wide range of equipment and
components are off ered to fi t lifting
plants, according to the
requirements. Th e range includes bridge
cranes, gantry cranes, lattice jib cranes, etc.
Various types are available, such as 7000,
1.7100, 1.7200, 1.7300 range, suitable to feed
small incinerators for municipal waste and to
handle assimilated materials, for eg, industrial waste, packing
waste, wood waste, having specifi c weight up to 0.7 T/mc. Th e
K-6500 range is suitable to feed big incinerators for municipal
waste and to handle assimilated materials.
Eddycranes Engineers Pvt Ltd
Mumbai - Maharashtra
Tel: 022-23522710
Email: [email protected]
Website: www.eddycranes.com
� TRANSPORTATION AND LOGISTICS SERVICES
Multi-model transportation and
supply chain logistics services
are off ered worldwide. Th e
diverse service portfolio off ered enables
to provide quality service from the fi rst mile to the last mile of the
supply chain process. International logistics activities cater to the
International supply chain solutions by air, sea and land. Th e air
freight, sea freight and land freight activities include warehousing
and value addition services at the origin and destination.
IAL India Ltd
Cochin - Kerala
Tel: 0484-2395119, Mob: 09995807064
Email: [email protected], Website: www.ial.com
� ELECTRIC STACKER
The EZI electric stacker is used for moving
palletised goods and increasing useful
space storing goods on diff erent heights,
reducing time and costs of management. Th is
stacker is effi cient and cost-eff ective for handling
goods. Th e stacker is used indoors for storage and
distribution of all kind of products. It is also built to user
standards, with several mast versions and lifting heights of up to
JUNE 2012 • SMART LOGISTICS • 63
� PLASTIC PALLET
Planned storage helps in proper
inventory control, maximum
utilisation of space, saving of
manpower. Instead of four godowns/stores one can have one
godown with Pilco planned storage system and can avoid the
cost of maintenance expenses of three godowns and ultimately
increasing the profi tability of the company. Pilco has introduced
plastic pallets for all kinds of industries for material handling
and storage in warehouses and racks. Special pallets for food
industries for storage of fl our, rice, sugar, pulses, have been
introduced. Exports cargo pallets are also available for one time
use.
Pilco Storage Systems Pvt Ltd
New Delhi
Tel: 011-27110024, Mob: 09810074596
Email: [email protected], Website: www.pilcoonline.com
The information published in this section is as per the details furnished by the respective manufacturer/distributor. In any case, it does not represent the views of
6000 mm. Th e EZI series range off ers versatility from material
handling operations inside a store, warehouse, and food sectors.
Jay Equipment & Systems Pvt Ltd
Thane - Maharashtra
Tel: 0250-2481806
Email: [email protected], Website: www.jayequipment.com
� WALL-MOUNTED RACKS
The WM series of wall-
mounted racks are used for
small networking, AV,
telecom and lab applications. Th ese
racks are manufactured out of steel sheet punched, formed,
welded and powder-coated with highest quality standards under
stringent ISO 9001-2008 manufacturing and quality
management system to ensure highest quality product. Th e WM
series racks have provision to mount racks on wall. Th ese are
available from 4RU to 15RU variants with 400, 500 & 600 deep
confi gurations.
NetRack Enclosures Pvt Ltd
Bengaluru - Karnataka
Tel: 080-30719172
Email: [email protected], Website: www.netrackindia.com
� COMPACTOR STORAGE SYSTEM
Stomat compactor storage system can
increase storage effi ciency. Th e existing
and new shelving units can be mounted on
mobile bases, which run on tracks set into the
fl oor. Th e shelving unit is opened or closed when
� HYDRAULIC ACCESS PLATFORM
This is a hydraulically-operated high-rise
platform ideal for carrying out
installation and repairing jobs of electric
fi xtures on poles, streetlights, high-rise electric
lines and various other jobs at high-rise level.
Th e platform is designed and developed in
various types, viz, articulated, telescopic, articulated-cum-
telescopic and scissors type with all safety features. Working
heights of the platform range from 7 m to 15 m, depending on
the vehicle. Th e hydraulic access platform is developed on
trailers, LCVs, MCVs and 3-wheeler chassis.
Maniar & Company
Ahmedabad - Gujarat
Tel: 079-22143344, Mob: 09825012223
Email: [email protected], Website: www.maniar.com
� FLOW STORAGE SOLUTION
Flow storage consists of two
elements, ie, a static rack
structure and dynamic fl ow
rails. Th e fl ow rail is a track/roller
system set at a decline along the
length of the rack. It allows loads to
move by gravity from the loading end to the unloading end.
Each fl ow lane includes self-energised speed controllers (brakes)
to gently control the speed of movement within the fl ow lanes.
Flow storage solutions are used in situations where storage
density and inventory rotation are priorities. Th e picking and
replenishment aisles are separate. Gravity fl ow conveying
system along with transfer trolleys are also provided.
Conmat Systems Pvt Ltd
Vadodara - Gujarat
Tel: 0265-2647276, Mob: 09898870278
Email: [email protected], Website: www.conmatindia.com
required, making it possible to make one aisle do the work of many.
Only one aisle is required to provide access to all shelf locations.
Th e system fully utilises the full height, width and depth, allowing
the user to maximise storage in the space available.
Space Magnum Equipments Pvt Ltd
Pune - Maharashtra
Tel: 020-24355895
Email: [email protected]
PRODUCT & ADVERTISERS’ INDEX
64 • SMART LOGISTICS • JUNE 2012
COC = Cover-on-Cover, FIC = Front Inside Cover, BIC = Back Inside Cover, BC = Back Cover
Our consistent advertisers
To know more about the products & advertisements featured in this magazine, write to us at [email protected] or call us on 022-3003 4640, and we will send your inquiries to the companies directly to help you source better.
Products Pg No Products Pg No
Pg No Advertiser Tel. No. E-Mail Website
Looking For A Specific Product?Searching and sourcing products were never so easy.
Just type SL (space) Product Name
and send it to 51818eg. SL Forklift and send it to 51818
t
NDEINDE
Broaching machines ................................................................4,43
Cargo services ..............................................................................3
Clip-on system ...........................................................................60
Compactor storage system .........................................................63
Concraete electric poles .............................................................11
Concrete railway sleepers ...........................................................11
Derrick crane ..............................................................................60
Electric stacker ...........................................................................62
Electro-hydraulic goods lift........................................................61
Electro-hydraulic grab bucket ....................................................62
Elevators .....................................................................................61
Exhibition - Intermodal India ....................................................6
Fleet management services......................................................BIC
Flow storage solution .................................................................63
Growth capital and equity assistance ......................................29
Hydraulic access platform ..........................................................63
Hydraulic cylinders ................................................................4, 43
Hydraulic equipment ..............................................................4, 43
Hydraulic pallet stacker ..............................................................60
Hydraulic power packs ...........................................................4, 43
Hydraulic presses ....................................................................4, 43
Logistics & supply chain services ...........................................FIC
Logistics services .................................................................. 7, BC
Motors & control ...................................................................4, 43
Pallet storage rack ......................................................................61
Pallets .........................................................................................60
Plastic pallet ...............................................................................63
Pumps.....................................................................................4, 43
Sections & heavy structures .......................................................11
Self supported steel roofing systesms .........................................11
Steel buildings ............................................................................11
Storage solutions ..........................................................................3
Transportation and logistics services ..........................................62
Vehicle tracking services .........................................................BIC
Wall-mounted racks ...................................................................63
BIC Alpha Analytics Services Pvt Ltd +91-20-25897063 [email protected] www.alpha-analytics.com
8 Ask Me +91-35555555 twitter.com/AskMe_35555555 www.facebook.com/AskMe.infomedia18
4, 43 Crane-Bel Hydraulics +91-0120-3263281 [email protected] www.crane-bel.com
FIC Future Suppy Chain Solutions Ltd [email protected] www.futuresupplychains.com
11 Proflex Systems +91-9099002244 [email protected] www.mbproflex.com
7, BC Safexpress Private Limited +91-1800-113-113 [email protected] www.safexpress.com
3 Schaefer Systems International Pvt Ltd +91-022-61114700 [email protected] www.ssi-schaefer.in
29 Small Industries Devt Bank Of India www.sidbi.com/growth.asp
6 UBM India Private Limited +91-022-40461447 [email protected] www.intermodalindia.com
Second Fold Here
First Fold Here
Second Fold Here
First Fold HereFirst Fold Here
Third Fold HereGLUE
Use this form for free additional Information on advertisements published in this issue. We will send your inquiries to the advertisers and ask them to send you the details or contact you directly.
HOW TO USE THIS FORM: • Please tick against the box of advertiser(s) you are interested in: • Mention specific product/service you
need, against the advertiser’s name • Complete all the details on this form. • Tear the form & mail it to us. (It is a prepaid mail)Tel.: +91-22-3003 4640 • Fax: +91-22-3003 4499
E-mail: [email protected]
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�PRODUCT INQUIRY FORM
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ADVERTISERS’ INQUIRY FORM
Alpha Analytics Services Pvt Ltd
Future Supply Chain Solutions Ltd.
Google India Private Limited
Mahindra & Mahindra Ltd (Auto)
Safexpress Private Limited
Safexpress Private Limited
Small Industries Devt Bank Of India
SME Mentor
United Steel & Structurals Pvt. Ltd
Broaching machines ..........................................4,43
Cargo services ........................................................3
Clip-on system ......................................................60
Compactor storage system ....................................63
Concraete electric poles........................................11
Concrete railway sleepers .....................................11
Derrick crane ........................................................60
Electric stacker .....................................................62
Electro-hydraulic goods lift ....................................61
Electro-hydraulic grab bucket ................................62
Elevators ...............................................................61
Exhibition - Intermodal India ..................................6
Fleet management services ................................. BIC
Flow storage solution ............................................63
Growth capital and equity assistance ..................29
Hydraulic access platform .....................................63
Hydraulic cylinders ............................................4, 43
Hydraulic equipment .........................................4, 43
Hydraulic pallet stacker.........................................60
Hydraulic power packs ......................................4, 43
Hydraulic presses ..............................................4, 43
Logistics & supply chain services ......................... FIC
Logistics services ............................................. 7, BC
Motors & control ...............................................4, 43
Pallet storage rack ................................................61
Pallets ..................................................................60
Plastic pallet .........................................................63
Pumps ..............................................................4, 43
Sections & heavy structures ..................................11
Self supported steel roofing systesms ...................11
Steel buildings ......................................................11
Storage solutions ....................................................3
Transportation and logistics services .....................62
Vehicle tracking services ..................................... BIC
Wall-mounted racks ..............................................63
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Please complete the following & get a quick effective response from suppliers: 1. Your company’s business function is (�one only)
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