Energy, Utilities & Chemicals the way we do itThe smart home
is a new way of looking at the role energy plays in our lives and
the evolving relationship between energy utilities and
consumers.Smart Home: The Human Side of the Smart GridAt the turn
of the century, electricityimproved everyday life by supplying
light after dark and providing powerto machines. Today, the
traditional home has appliances that are operatedlocally and
manually, usually byipping a switch or pushing a button. These
devices have limited controls,and managing the energy they use can
be difcult. Billing can be confusing. Consumers receive electricity
bills once a month, typically more than 20 days after they have
used the service. The customerhas no way to correlate the amount
ofmoney spent on electricity with how it was used. Furthermore, for
thosecustomers who have purchasedrenewable energy systems, theres
no ability to measure (and receive credit for) the value of energy
produced from renewable resources.The Smart Home: a New Wayof
Living, SmarterThe smart home represents theconvergence of energy
efcient,controllable appliances and real-time access to energy
usage data. This integration of smart The smart home represents a
new paradigm that merges energy distribution and communications,
connecting the providers and the users.devices and smart grid
enables customers to proactively manage energy use in ways that are
convenient, cost effective, and good for the environment.n Customer
portals make it possible to monitor home appliances remotely,using
the Internet and a computer or mobile device. Homeowners can access
detailed information about theirenergy usage in 15-minute
intervals.Appliances are monitored andcontrolled based on estimated
energy costs per appliance and supported by a system of automated
alarms and alerts. n In-home displays enable customers to monitor
energy usage by providing updated information about energy
consumption. These advanced energy usage analytics provide insights
that enable customers to manage energyuseand costs. The smart
homealso gives customers the abilityto determine if energy has
beendelivered from renewable resources,and it enhances the ability
to calculateand monitor their homes unique carbon footprint.n
Automated household appliances in a smart home are controlled based
on customer preferences, and they can be placed in modes that match
the homeowners daily routine, sometimes on, sometimes off.n
Advanced intelligence enables consumers to use real-time energy
budgeting to manage the dollars spent on energy in any given day.
Smart homes are able to ne-tune thesystem to match usage habits. n
Communication with the utility is made possible through messages
sent via the customer portal. These messages could include energy
saving tips and weather warnings, as well as updated information
about when power outages will be restored.Smart homes satisfy
customers through more efcient and cost-effective demand response
programs, so that whencustomers want energy, its there. 2Smart
homes satisfycustomers throughmore efcient andcost-effective demand
response programs,so that when customers want energy, its
there.Smart Metering, Smart Grid, Smart HomeIn the days to come,
potential new lines of business for utilities will include
installing and managing the customer equipment that makes the smart
home possible. Capgemini supports the smart home through technology
due diligence and testing, home area network and local area network
technical expertise, customer value proposition analysis, and
systems and applications integration. The smart home works together
with the smart meter and the smart gridit is the fundamental unit
of consumer interaction with the utility.Using smart technology,
the day-to-day decisions consumers make about how they plan to use
energy is shaping the nature of their interaction with utilities
and is preparing the way for a new era in customer
relationships.Energy, Utilities & Chemicals the way we do
itSmart Home: The Human Side of the Smart GridAztechHello Security
System is activated Secure+573 degrees Thermostat
Consumption121110739124865Copyright 2010 Capgemini. All rights
reserved. www.capgemini.com/smartenergyWhy is CapgeminisSmart
Energy ServicesUnique?Capgeminis Smart Energy Services are real, in
the market now, and already making a difference for utilities
around the world. We support utilities and their customers by
delivering sustainable energy efciency and
environmentalsolutionstransforming utilityoperations and customer
fulllment. Our commitment is strong with more than 7,000
professionals dedicated to the utility sector.Capgeminis Smart
Energy Services:n Has extensive utilities industry experience with
an unequaled track record for successful innovation and delivery.
We offer our clients lessons learned and a growing knowledge basen
Leads the industry in the delivery of smart energy solutions in
mass deployment and productionn Offers a unique, turn-key solution
called Managed Business Services, which has a usage-based pricing
modeln Offers strategic relationships and delivery experience from
anecosystem of long-standing global technology partnersFor more
information aboutSmart Energy Services, please
visitwww.capgemini.com/smartenergy.017_EUC_STMTRFLR_022610Capgemini,
one ofthe worlds foremostproviders of consulting, technologyand
outsourcing services, enables its clients to transform and perform
through technologies. Capgemini provides its clients with insights
and capabilities that boost their freedom to achieve superior
results through a unique way ofworking, the Collaborative
BusinessExperienceTM. The Group relies on its global delivery model
called Rightshore, which aims to get the right balance ofthe best
talent from multiple locations, working as one team to create
anddeliver the optimum solution for clients. Present in more than
30 countries,Capgemini reported 2009 global revenues of EUR 8.4
billion (approximately USD $11.6 billion) and employs 90,000 people
worldwide. More information is available
atwww.capgemini.com/smartenergyGord ReynoldsPractice LeaderSmart
Energy [email protected]+1 416.732.2200About
Capgemini and the Collaborative Business Experience
