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Dental CVs and Interviewing VCU University Career Center Division of Student Affairs and Enrollment Services Virginia Commonwealth University Erin Lowery

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Dental CVs and Interviewing

VCU University Career CenterDivision of Student Affairs and Enrollment Services

Virginia Commonwealth University

Erin Lowery

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Agenda

• CVs– Content– Format and appearance

• Interviewing

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CVs: Content

Core Content• Name & Contact Information• Objective (optional)• Education• Experience

Additional Content

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Name and Contact Information

• Do not write “Curriculum Vitae” or “Resume” on the top of the page

• List name and contact information on top of page• Middle name unnecessary unless you go by this

name• Address (local and permanent if applicable)• Phone number(s) (cell?, voicemail)• Email address (remove hyperlink, professional)

• Do not include personal information such as birthdate, marital status or social security number

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Name and Contact Informationexamples

Jamie T. Student907 Floyd Avenue ▪ Richmond, VA 23284 ▪ 804.123.4567 ▪ [email protected]_______________________________________________________________

Jamie T. StudentCurrent Address: 907 Floyd Avenue ▪ Richmond, VA 23284Permanent Address: 123 Lovely Lane ▪ Fairfax, VA 32145

804.123.4567 ▪ [email protected]_______________________________________________________________

Jamie T. Student Current Address: [email protected] Permanent Address: 907 Floyd Avenue 804.123.4567 123 Lovely Lane Richmond, VA 23284 Fairfax, VA 32145

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Category Headings

• Be consistent

• They should be easy to find

• Use all caps or bold

• Left side of the page

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Objective

• Less common on CVs

• If you have one, be specific

• Avoid clichés or general statements

• Focus on how the employer would benefit, not on how they can help you

• Target your objective for each resume or CV you send out

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Objectiveexamples

OBJECTIVETo obtain a general practice residency position

Objective: To pursue post-doctorate education in the specialty of endodontics

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Education

• List all degrees in reverse chronological order

• Abbreviating degrees is appropriate; writing them out looks more professional

• Include thesis or dissertation topic if applicable

• GPA optional for graduate school

• Do not include high school graduation

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Educationexamples

EDUCATIONVirginia Commonwealth University, School of Dentistry, Richmond, VA(in the tradition of the Medical College of Virginia) D.D.S., expected May 2009

The College of William and Mary, Williamsburg, VAB.S. in Biology and Physics, magna cum laude, May 2005GPA: 3.84

Education: Doctor of Dental Surgery Expected: 05/2009Virginia Commonwealth University Richmond, VASchool of Dentistry

Bachelor of Science, summa cum laude 05/2005University of Virginia Charlottesville, VAMajor: Biology, Minor: Psychology

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Experience

• Include clinical and rotation experiences gained in program, paid & unpaid experience, internships, externships and volunteer work

• Focus on relevant experience• Begin descriptions with action verbs• Include complete but succinct descriptions• Avoid the use of personal pronouns• Focus on accomplishments and skills rather than

job duties• Quantify accomplishments whenever possible• Use bullet points, not paragraph form

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Experience: Action Verbs

• Use strong, descriptive action verbs to describe your experience

• If you are presently in the position, use the present tense

• If you have completed the position, use the past tense

• Avoid gerunds (-ing)• Vary your action verbs (refer to action verb list in

resume guide)• Avoid “duties include” or “responsible for”• Refrain from using “handled” or “dealt with” when

referring to people

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Experience: Headings

Relevant Experience

Research Experience

Community Service

Dental Experience

Teaching Experience

Volunteer Service

Additional Experience

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Experienceexamples

RELEVANT EXPERIENCE

Externship, December 2005 – January 2006

Dental Clinic, Veteran Affairs Hospital, Washington, DC

▪ Performed crown and bridge work, extractions with

general anesthesia, and endodontics

Teaching Oral Pathology, Student Teacher 09/2005-12/2005

Experience: VCU, School of Medicine Richmond, VA

• Taught oral pathology to first year medical students.

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Research Experience

• Institution or organization and department

• Principal investigator or supervisor

• Research topic or title

• Your title/role

• Dates (months and years)

• Short description of project

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Research: Action Verbs

Analyze Assess

Clarify Collaborate

Collect Compare

Conduct Determine

Consult Disprove

Document Evaluate

Examine Extract

Formulate Gather

Identify

InventInvent InvestigateInvestigate

Locate Locate ManageManage

MeasureMeasure MonitorMonitor

OrganizeOrganizePerform Perform

ResearchResearch ReviewReview

SolveSolve SummarizeSummarize

SuperviseSupervise SurveySurvey

StudyStudy TeachTeach

TestTest

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Other Headings

• Organizations• Professional Affiliation• Leadership Experience• Professional Development• Publications• Presentations• Honors• Committees• Language Skills• Conferences

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Organizationsexamples

LEADERSHIP EXPERIENCEPresident, Delta Sigma Delta International Dental Fraternity, Omicron Omicron Chapter, 2008

PROFESSIONAL ORGANIZATIONSStudent National Dental Association, member since 2005

Professional Delta Sigma Delta Dental Fraternity 2005-present

Development: Treasurer, Omicron Omicron Chapter 2007

American Dental Association 2006-present

Annual Conference, Houston, TX 04/2007

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Honorsexamples

HONORS & AWARDSVirginia Commonwealth University (VCU) Foundation, Merit Scholarship, School of Dentistry, 2005 – presentDean’s List, VCU School of Dentistry, 2005 – 2008Commendation from the Department of General Practice, 2007Phi Beta Kappa, 2005

Honors & Omicron Kappa Upsilon Honor Society 2006-presentRecognition: Hinman Scholar 2007

Commendation, Department of Endodontics 2006School of Dentistry Admissions Committee 2006

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Presentations/Publicationsexamples

PUBLICATIONContributing writer, MOUTH Magazine, Journal of the American Student Dental Association, January 2007.

Presentations Williams, J.A., The History of the Development of Sargenti & Publications: Method. MOUTH Magazine, Journal of the American

Student Dental Association, March 2007.

The American Endodontic Society, Annual National Conference, Las Vegas, NV, January 2007, Poster Presentation.

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Appearance & OrganizationGoal: Skim in less than 10 seconds

• Avoid templates and tables• Consistent organization • Use horizontal space• Balanced page • Fill the page• Resumes should be one page

in most cases, CVs can be longer

• If you do go onto the second page, include “Name, Page #” & avoid stragglers

• Use bold and caps strategically

• Be consistent with heading style and margins

• Use one font style and size (except for your name)

• Font: no smaller than 10 point• Margins: no smaller than 0.5

inches• Paragraphs vs. bullets• Use bullets, not dashes

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Proofread

• Use all periods or no periods at the end of sentences

• Dashes used in dates – consistent size, consistent spacing

• Check for spelling and grammatical errors• Spellcheck does not check words in all

caps• Avoid personal pronouns and personal

information

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Interviewing Research

• Employer, field/specialty, post-doctorate education: specialty program

• Interviewing trends, formats, common questions

• Your skills, qualities, accomplishments, weaknesses, strengths, failures, goals, experience, philosophies

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Interviewing Formats

Formal:▪ One-on-one▪ Panel

Informal:▪ Lunch ▪ Tour ▪ Attend meetings

▪ Expect the unexpected▪ Every interaction with anyone from organization is part of

interview

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Interviewing Questionspersonal questions

• Questions about your goals, interests, qualities, strengths, and weaknesses

Sample Questions:• Tell me about yourself.• Why did you choose dentistry/this specialty?• What are your strengths and weaknesses?• Where do you see yourself 10 years from now?• What challenges do you anticipate in balancing a professional and

personal life?

Tips:• Discuss real weaknesses & explain how you improve them• Take responsibility for failures & explain what you learned from them• Focus on relevant personal information

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Interviewing Questionsquestions about organization

• Questions about your knowledge of and interest in the employer/organization/program

Sample Questions:• What problems will dentistry/our specialty face in the

next 10 years?• What do you know about our practice?• Why are you interested in the program?• What can you contribute to our organization?

Tips:• Do your research – specific employer/program/specialty

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Interviewing Questionseducation and experience

• Questions about your experience, education, skills, organizations

Sample Questions:• Elaborate on …(a particular part of your CV or application).• Explain…(a poor grade or another failure).• Tell me about your research experience.• What leadership experience do you have?• What is the most interesting case you have been involved in?

Tips:• Anticipate difficult questions• Know your CV and application and be prepared to elaborate on

everything• Give specific examples to support your answers

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Interviewing Questionscase and technical

• You are given a scenario or problem and asked how you would respond.

• What would you do if…

Sample Question:• Tell me how you would answer X question from a patient if you were

unsure of the answer.

Tips:• Ask questions to gather additional information, if appropriate• Demonstrate your resourcefulness and problem solving skills• Don’t say “I don’t know.”

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Interviewing Questionsbehavioral

• You are asked to provide an example of a particular experience or challenge you faced.

Sample Questions:• Describe a particularly satisfying or meaningful experience during

your dental training.• Tell me about a time when you experienced conflict with a

supervisor.

Tips:• Give specific examples• Avoid general responses• Use STAR Technique – Situation, Task, Action, Result• Offer examples to support any answer

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Interviewing Questionsatypical

• Unusual questions; hard to predict.

Sample Questions:• If you were a tree, what kind would you be and

why?

Tips:• Demonstrate your creativity, flexibility and how

well you think on your feet

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Illegal Questions

• Questions about age, disability, gender, national origin, race, religion or creed, family and relationship issues

Tips:• Answer the real question behind the question• Ask yourself what the question tells you about

the workplace. Was it just an effort to get to know you better?

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Tips for Answering Questions• Pause before answering• Listen to the question • As a general rule, keep your answers under one minute• Stay focused – avoid tangents• Be succinct, but offer appropriate, relevant detail• Be very specific – provide examples • Avoid vague or general responses• Be honest• Don’t be defensive• Don’t make excuses• Don’t be surprised• Don’t be afraid to discuss your weaknesses• Be aware of interviewer’s strategy• Give a definite ending to your response

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Questions to Ask

• Be prepared with lots of informed questions

• Let the interviewer run the interview – don’t ask questions until the appropriate time

• Don’t ask anything that is answered on the website or printed materials

• Ask questions that demonstrate your research and interest

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Positive, Professional, First Impression

• Professional appearance• First impression: firm handshake, smile,

greeting, use names• Be prepared: arrive early, bring copies of

CV, turn off cell phone• Non-verbals: open posture, body

language, facial expressions, eye contact, smile

• Send thank you notes

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Common Mistakes• Not practicing• Reluctance to discuss weaknesses, failures• Appearing arrogant/know-it-all• Not listening• Forgetting/not using names• Trying to take over the interview• Providing general, rather than specific answers• Behaving too casually during lunch or other informal parts of

interview visit• Sounding rehearsed/memorized• Being afraid to reveal personal information• Ruminating on poor answers• Not treating every interaction with site as part of interview• Not communicating your excitement and motivation • Not sending a thank you note

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Reflect on your experience after the interview

…and learn from it

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www.students.vcu.edu/careers

Erin Lowery

[email protected]